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Customer service associate/cashier education requirements

Updated January 8, 2025
2 min read
Usually, customer service associate/cashiers don't need a college education. The most common degree for customer service associate/cashiers is high school diploma with 41% graduates, with only 24% customer service associate/cashier graduates earning bachelor's degree. Customer service associate/cashiers who decided to graduate from college often finish University of Phoenix or Miami Dade College. Some good skills to have in this position include front end, cash handling and customer service.

Popular customer service associate/cashier certifications include Certified Medical Office Manager (CMOM), Professional Credit Associate (PCA), or Certified Purchasing Card Professional (CPCP). To improve customer service associate/cashier qualification and skills, we prepared some online courses to help in customer service associate/cashier education paths.

What education do you need to become a customer service associate/cashier?

What degree do you need to be a customer service associate/cashier?

The most common degree for customer service associate/cashiers is high school diploma, with 41% of customer service associate/cashiers earning that degree. The second and third most common degree levels are bachelor's degree degree at 24% and bachelor's degree degree at 21%.
  • High School Diploma, 41%
  • Bachelor's, 24%
  • Associate, 21%
  • Diploma, 8%
  • Other Degrees, 6%

What should I major in to become a customer service associate/cashier?

You should major in business to become a customer service associate/cashier. 19% of customer service associate/cashiers major in business. Other common majors for a customer service associate/cashier include general studies and criminal justice.

Best majors for customer service associate/cashiers

20 best online courses for customer service associate/cashiers

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1. Customer Service & Support For Customer Service Executives

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5. Customer Service

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6. [2023] Customer Service 2.0: Learn Digital Customer Service

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7. SAP Customer Service (CS/SM) - Service Management module

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Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

8. The Customer: Build a Customer Service Strategy (BITE SIZE)

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For you and your team to be successful in providing great customer service, start by putting your customer first...

9. Customer Service Success: Take Your Skills to the Next Level

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3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

10. Fundamentals of Logistics, Supply Chain & Customer Service

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11. Your Customer Service Toolbox: Best Practices for Beginners

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12. Customer Service: Keep 'em coming back!

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14. Customer Service Basics: Improve your Service now

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15. Customer Service Training: Dealing with Difficult Customers

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16. Customer Retention: Maximise Your Profits

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17. Business Communication Skills: Handling Clients & Customers

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18. The Customer: Develop Customer Centric Metrics (BITE SIZE)

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To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...

19. Visual Merchandising Course For Retailers and Students

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Learn the key principles of great Visual Merchandising & Window Dressing...

20. Customer Service: How to sell more without advertising

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Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising...

Average customer service associate/cashier salary by education level

According to our data, customer service associate/cashiers with a Master's degree earn the highest average salary, at $30,656 annually. Customer service associate/cashiers with a Bachelor's degree earn an average annual salary of $29,665.
Customer service associate/cashier education levelCustomer service associate/cashier salary
Master's Degree$30,656
High School Diploma or Less$26,720
Bachelor's Degree$29,665
Some College/ Associate Degree$27,486

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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