Customer service associate/cashier resume examples from 2025
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How to write a customer service associate/cashier resume
Craft a resume summary statement
A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the customer service associate/cashier role.
Step 1: Start with your professional title, or the one you aspire to.
Step 2: Detail your years of experience in customer service associate/cashier-related roles and your industry experience.
Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.
Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.
These four steps should give you a strong elevator pitch and land you some customer service associate/cashier interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical customer service associate/cashier skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a customer service associate/cashier resume:
- Front End
- Cash Handling
- Customer Service
- Math
- Basic Math
- Sales Transactions
- Store Policies
- Sales Floor
- Service Desk
- Customer Complaints
- Customer Inquiries
- POS
- Cash Drawers
- Customer Issues
- Product Knowledge
- Stock Shelves
- Loss Prevention
- Bill Payments
- Quality Customer Service
- Credit Card Payments
- Financial Transactions
- Customer Transactions
- Customer Returns
- Customer Confidentiality
- Customer Orders
- Cash Control
- Groceries
- Telephone Calls
- Inventory Control
- Cash Registers
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the customer service associate/cashier position. Here is how to most effectively structure your work experience:
- List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
- Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs.
How to write customer service associate/cashier experience bullet points
Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:
- Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
- Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
- Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.
Here are examples from great customer service associate/cashier resumes:
Work history example #1
Customer Service Associate/Cashier
Dollar General
- Verified cash registers and deposited store earnings.
- Opened and Closed store Balanced register, daily intake, and made the bank deposits.
- Provided Shift Supervisor with all cash transactions supporting documentation to ensure an accurate deposit report at the end of my shift.
- Handled cash intake, handled POS systems daily, did stocking and recovery.
- Addressed and corrected sales staff communication issues.
Work history example #2
Customer Service Associate/Cashier
Kroger
- Assisted in keeping the deli area clean and neat.
- Assisted customers in the deli/bakery - Front Cashier/Register
- Provided excellent customer service with great hospitality in deli.
- Provided superior customer service Processed payments for customers using a register Sliced and wrapped deli meat inventory
- Assisted customer in packing deli products.
Work history example #3
Customer Service Associate/Cashier
McDonald's
- Promoted to manager position to recruit, train and supervise 15+ cashiers, drive thru crew, and grill cooks.
- Provided superior Customer Service and had constant communication with customers.
- Managed multi-lined phones to ensure efficient communication between clients and personnel.
- Experienced in cash handling Experience in customer service and satisfaction Experienced in POS Commercial restaurant cleaning
- Communicated clearly and positively with co-workers and management.
Work history example #4
Food Service/Cashier
McDonald's
- Trained new hires how to operate front counter, drive-thru, and grill correctly.
- Hired back to make the burgers and complete orders taken as well as take orders.
- Delivered and exceptional customer experience every time, while following McDonalds Values, and following the correct policies and procedures.
- Prepared burgers and other foods in fast paced environment.
- Provided accurate, timely and efficient service to customers as head cashier in drive-thru.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from customer service associate/cashier resumes:
High School Diploma
2013 - 2013
High School Diploma
2010 - 2010
Highlight your customer service associate/cashier certifications on your resume
Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your customer service associate/cashier resume:
- Certified Medical Office Manager (CMOM)
- Professional Credit Associate (PCA)
- Certified Purchasing Card Professional (CPCP)
- Nationally Certified Medical Office Assistant (NCMOA)