Customer Service Associate/Cashier Resume Examples 2023

Research Summary. We analyzed 4,507 customer service associate/cashier resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Walmart and Lowe's Companies. Here are the key facts about customer service associate/cashier resumes to help you get the job:

  • The average customer service associate/cashier resume is 239 words long
  • The average customer service associate/cashier resume is 0.5 pages long based on 450 words per page.
  • Front end is the most common skill found on a customer service associate/cashier resume. It appears on 12.3% of resumes.
After learning about how to write a professional customer service associate/cashier resume, you can make sure your resume checks all the boxes with our resume builder.

Resume

Customer Service Associate/Cashier Resume Example

 
Matthew Ruiz
Customer Service Associate/Cashier
Contact Information
Oklahoma City, OK
(220) 555-9861
Skills
  • Store Management
  • Kitchen Equipment
  • Crew Members
  • Accurate Food Orders
  • Drive-Thru
  • Active Directory
  • Daily Operations
  • New Things
  • Sales Transactions
  • Sales Floor
Employment History
Customer Service Associate/Cashier
2019 - Present
Walmart
Oklahoma City, OK
  • Trained hourly employees on the service desk * Helped customers with complaints * Exceeded IPM goals
  • Stock store shelves with packages after marking them properly and ascertain that labels are clear and visible.
  • Cash handling ~ Directing guests to products ~ Provide product knowledge ~ Maintaining cleanliness
  • Achieved high sales percentage with consultative, value-focused customer service approach.
Floor Cashier
2018 - 2019
Dollar Tree
Oklahoma City, OK
  • Stock and unload trucks Cashier Answer phones Make sure store is clean at the end of shift
  • Greet Customers, Assist Customer with Purchases, Process Payment using POS System, Cash Handling.
  • Stocked and Maintain floor with new merchandise.
  • Managed the jewelry, shoes and accessories section of the store.
Mcdonalds Crew Member
2013 - 2018
Sonic
Oklahoma City, OK
  • Prepare and cook food products in a timely fashion.
  • bag food, make drinks, ice cream, stocked front, stocked back, helped with truck.
  • inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
  • cashier handled money prep food cook clean lobby greet customers.
Education
High School Diploma
2013 - 2013
 
 
Tyler Gray
Customer Service Associate/Cashier
Contact Info
Philadelphia, PA
(760) 555-1380
Skills
Menu ItemsSanitation StandardsStock RoomHand TrucksStock SuppliesCommunicationSales EventsRANLoss PreventionSecurity Practices
Employment History
Customer Service Associate/Cashier
2019 - Present
Family Dollar
Philadelphia, PA
  • Moved stock from incoming trucks and stock room to store shelves.
  • Comply with company policies and procedures Clean and mop the frontend of the store
  • Submitted timesheets to payroll department and entered hours into KRONOS and created employee schedule.
  • Provided customer service in self-service store.
Customer Sales Associate
2016 - 2019
Forever 21
Philadelphia, PA
  • Experience with computer and POS scanning program.
  • Assist store management team in creating a profitable store by excellent customer service, well-trained cashiers, and shortage control.!
  • Maintained the sales floor and cash register location.
Prep Cook/Dishwasher
2015 - 2016
Aramark
Philadelphia, PA
  • Prepare food for football games, take temperature of hot and cold food products, cut and dice, build sandwiches
  • Rotate an put away stock.Wash dishes sweep mop floors clean tables &stoves clean ovens.
  • Wash dishes Maintain the dining halls and work area clean Protect our environment Advance consumer health, wellness and strengthen our communities
  • Cooked and prepared food according to recipe directions, set-up and breakdown banquet area and deli prep.
  • Managed inventory which consisted of food, utensils, kitchen equipment and supplies.
  • Provided food service for 20 formal events.
Education
High School Diploma
2015 - 2015
 
 
Jennifer Gibson
Customer Service Associate/Cashier
New York, NY
jgibson@example.com
(350) 555-4059
Experience
Customer Service Associate/Cashier
2020 - Present
Macy'sNew York, NY
  • Assist clients with finalizing their purchase * Provide outstanding customer service.
  • Resolve customer complaints via phone, email, mail, or social media.
  • Uphold excellent customer service in order to convert first time customers into returning clients.
  • Helped customers make purchases and deliver outstanding customer service.
  • Insure great customer interaction with stellar customer service.
Retail Sales Associate/Cashier
2019 - 2020
Macy'sNew York, NY
  • Possessed knowledge of current sales and applied coupons and/or promotion codes.
  • Stocked items on sales floor, Repriced clothing and assisted customers with finding items.
Child Care Provider
2017 - 2019
KIDS CAN GIVE TOONew York, NY
  • Provided child care to different families after school, weekends, and during school vacations.
  • Planned daily activities and facilitated enrichment stations including reading and arts and crafts stations.
  • Certified in Child and Infant CPR and First Aid.
  • Created and prepared educational and recreational activities.
  • Position requires CPR certification which I have.
Skills
Sales Floor
Customer Sales
Daily Activities
Treatment Plans
Efficient Responses
Customer Complaints
Store Policies
Customer Transactions
Store Management
Lesson Plans
Education
High School Diploma
2017 - 2017
 
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How your resume should look:

  • The job title on your resume should match your application for the role.
  • Ensure your work experience focuses on achievements, rather than responsibilities.
  • Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Customer Service Associate/Cashier Resume templates

Zippia allows you to choose from different easy-to-use Customer Service Associate/Cashier templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Customer Service Associate/Cashier resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume
Customer Service Associate/Cashier Resume

Customer Service Associate/Cashier Resume Format And Sections

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1. Add Contact Information To Your Customer Service Associate/cashier Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Customer Service Associate/Cashier Resume Contact Information Example #1

Dhruv Johnson

d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Do you want to know more?
How To Write The Perfect Resume Header
2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school
Check More About Customer Service Associate/Cashier Education
Majors
Business
18.8%
General Studies
9.7%
Criminal Justice
8.1%
Health Care Administration
7.0%
Show More

Customer Service Associate/Cashier Resume Relevant Education Example #1

High School Diploma 2013 - 2015

Customer Service Associate/Cashier Resume Relevant Education Example #2

High School Diploma 2010 - 2012

3

3. Next, Create A Customer Service Associate/Cashier Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Customer Service Associate/Cashier Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Sales Transactions Skills

    Sales transaction is defined as the completed agreement between two or more parties involved in selling and payment of goods or services in exchange for money. The steps or procedure done is called sales transaction, which may include negotiation or bargaining, settlement of agreement including the agreement on the price, discount, and payment method whether this will be on cash basis or installment. The buyer may inquire about the product or services during the sales transaction and making the necessary adjustment with the seller until they come up with a specific agreement.

  • Sales Floor Skills

    The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

  • Service Desk Skills

    The point of contact between a services provider or enterprise and the end-user is referred to as the services desk. A service desk enables businesses to effectively implement daily internal and external tasks. It also helps enterprises in communicating with their customers and tending to their requests effectively.

  • POS Skills

    POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

  • Product Knowledge Skills

    Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Top Skills for a Customer Service Associate/Cashier

Source: Zippia.com
  • Front End, 12.3%
  • Cash Handling, 12.1%
  • Customer Service, 11.9%
  • Math, 10.5%
  • Other Skills, 53.2%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
4

4. List Your Customer Service Associate/cashier Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Customer Sales Associate
Macy's
  • Provided customer service to ensure a positive sales experience for a customer.
  • Assisted within the Human Resource department, screened and interviewed applicants for seasonal/holiday job positions.
  • Mentored new sales associates to contribute to the store\'s positive culture.
  • Handled guest transactions and payments using the Point of Sale (POS) system.
  • Developed effective relationships with all departments through clear communication.
Work History Example # 2
Service Desk Associate
Walgreen Co
  • Crossed trained at Walgreens in every department.
  • Tallied funds in register drawer at the end of shift to ensure accurate deposits, with minimal to no errors.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and solving problems on the spot with a polite disposition.
  • Created welcoming positive customer experience while entering sales at front cash registers.
Work History Example # 3
Customer Service Associate/Cashier
Burger King
  • Developed and maintained positive working relationships with others to reach business goals.
  • Trained new recruits as qualified employees * Customer service liaison * Prepared bank deposits daily
  • Managed the store on a daily ,helped with payroll and hiring
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Demonstrated effective communication by communicating with clients regarding information on product availability.
Work History Example # 4
Front End Cashier
Hardee's Restaurants
  • started as a cook then quickly learned the cashiers position.
  • Followed proper sanitation guidelines when disposing of trash.
  • Operated POS cash register, provided exceptional customer service and support.
  • Maintained a positive attitude and perform teamwork.
  • Supervised 4 to 6 employees, counted registers and made daily shift deposits.
5

5. Highlight Your Customer Service Associate/Cashier Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your customer service associate/cashier resume:

  1. Certified Medical Office Manager (CMOM)
  2. Professional Credit Associate (PCA)
  3. Certified Purchasing Card Professional (CPCP)
  4. Nationally Certified Medical Office Assistant (NCMOA)

More Certifications For Customer Service Associate/Cashier
6

6. Finally, Add a Customer Service Associate/Cashier Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. Target Jobs (249)
  2. H-E-B Jobs (132)
  3. Kroger Jobs (139)
  4. Family Dollar Jobs (140)
  5. Kohl's Jobs (263)

Common Customer Service Associate/Cashier Resume Skills

  • Front End
  • Cash Handling
  • Customer Service
  • Math
  • Basic Math
  • Sales Transactions
  • Store Policies
  • Sales Floor
  • Service Desk
  • Customer Complaints
  • Customer Inquiries
  • POS
  • Cash Drawers
  • Customer Issues
  • Product Knowledge
  • Stock Shelves
  • Loss Prevention
  • Bill Payments
  • Quality Customer Service
  • Credit Card Payments
  • Financial Transactions
  • Customer Transactions
  • Customer Returns
  • Customer Confidentiality
  • Customer Orders
  • Cash Control
  • Groceries
  • Telephone Calls
  • Inventory Control
  • Cash Registers
  • Retail Environment
  • Customer Payments
  • Monetary Transactions
  • Bank Deposits
  • Credit Card Transactions
  • Customer Assistance
  • Optical Price Scanners
  • Process Transactions
  • Product Assistance
  • Automatic Debits
  • Store Merchandise
  • Sale Computer System
  • Phone Orders
  • Identify Prices
  • Tabulate Bills
  • Pleasant Shopping
  • Store Promotions
  • Store Inventory
  • Internet Orders
  • Credit Card Applications

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Updated May 19, 2023