Customer service associate jobs in Casper, WY - 67 jobs

Job DescriptionBenefits: Wellness days Team lunches and outings Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Megan Spence - State Farm Agent, you will support both the growth and retention of a successful insurance agency by combining strong customer service with consultative sales conversations. In this role, you will build lasting relationships, influence customer decisions through clear and confident communication, and take ownership of follow-through to ensure an excellent experience from start to finish. You will represent the agency with professionalism, collaborate closely with team members, and contribute to both service excellence and sales performance in a fast-paced environment. We look forward to connecting with you if you enjoy helping customers, guiding conversations toward solutions, and taking responsibility for outcomes. This role offers growth opportunities for individuals who are relationship-driven, results-focused, and motivated to make a meaningful impact on both customers and the business. RESPONSIBILITIES: Build and maintain strong relationships with customers by understanding their needs and serving as a trusted point of contact. Handle inbound and outbound customer conversations, providing policy information while identifying opportunities to recommend appropriate coverage. Influence customer decisions through consultative discussions that balance education, trust, and value. Own service and sales-related tasks from initial interaction through completion, ensuring timely follow-up and accurate execution. Process policy changes, renewals, and claims while maintaining a high standard of care and attention to detail. Collaborate with agency team members to align service efforts with sales goals and overall agency objectives. QUALIFICATIONS: Strong communication and interpersonal skills with the ability to influence outcomes while building long-term relationships. Comfortable balancing service responsibilities with sales conversations and performance expectations. Results-oriented and accountable, with the ability to manage tasks, meet deadlines, and follow through consistently. Organized, detail-focused, and able to adapt in a fast-paced, customer-driven environment. ABOUT OUR AGENCY: I opened my agency on December 1, 2019, but my path into insurance started much earlier. I was licensed at 19 while in college planning to become a teacher, and although I taught junior high for a few years, I realized my true passion was educating adults on how to protect the income and assets theyve worked hard to build. That passion led me back into insurance, where I was mentored by the same agent who saw my potential early on and helped prepare me to become an agency owner. Giving back is a big part of who we are - I volunteer with Central Wyoming Hospice, often bringing our family and office dog, Poppy, to visit patients. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Childrens Advocacy Project, supporting Jasons Friends, Relay for Life, Casper Junior Football League, and helping secure a $25,000 grant for Project Kenny in Casper. Our office is a high-performing, growth-minded team that takes pride in taking exceptional care of customers while having a lot of fun along the way. Team members enjoy national holidays off, reduced hours between Christmas and New Year, birthdays off, PTO that grows with tenure, substantial year-round cash bonuses, quarterly promotions, licensing and CE reimbursement, professional training, and even an all-expenses-paid annual team weekend in Denver.

The Lead CSR works specifically on Held Sales report, Rx Expiration reports, Prior Authorization Expiration reports, Turning 65 reports, and Customer Billing Survey report to decrease held sales in centers that are ineffective with that function. Answers incoming calls and makes determination of required action Processes Held Sales reports by contacting customers, insurance providers, physicians' offices, and reviewing with regional accounting office Handles mail and outgoing courier packages for the center, including responding to requests for information from internal sources Knowledgeable of existing and new information regarding equipment, compliance adherence, insurance coverage criteria, and carrier policies Knowledgeable of paperwork and internal reports Has a thorough understanding of the AS-400 and the CDR Checks employees' task assignments and status daily Reports weekly Held Sales decrease and goals to Centralized CSR Supervisor/Manager and RM/VP Daily work on Held Sales in centers assigned to them Assists in the training of employees Communicates policy and procedure updates to staff Serves as the first point of contact for their team members' questions and assists with problems regarding work functions and patient accounts Monitors phone procedure compliance Monitors adherence to break schedule #CSR

The Lead CSR works specifically on Held Sales report, Rx Expiration reports, Prior Authorization Expiration reports, Turning 65 reports, and Customer Billing Survey report to decrease held sales in centers that are ineffective with that function. Answers incoming calls and makes determination of required action Processes Held Sales reports by contacting customers, insurance providers, physicians' offices, and reviewing with regional accounting office Handles mail and outgoing courier packages for the center, including responding to requests for information from internal sources Knowledgeable of existing and new information regarding equipment, compliance adherence, insurance coverage criteria, and carrier policies Knowledgeable of paperwork and internal reports Has a thorough understanding of the AS-400 and the CDR Checks employees' task assignments and status daily Reports weekly Held Sales decrease and goals to Centralized CSR Supervisor/Manager and RM/VP Daily work on Held Sales in centers assigned to them Assists in the training of employees Communicates policy and procedure updates to staff Serves as the first point of contact for their team members' questions and assists with problems regarding work functions and patient accounts Monitors phone procedure compliance Monitors adherence to break schedule #CSR

Responsible for estimating and selling repairs to customer vehicles and communicating with the customer on a timely basis, working in coordination with the technicians, and addressing problems in a professional manner. Essential Duties & Responsibilities including the following. Other duties may be assigned. Determine costs and completion date. Communicate the expected repair time to the customer. Analyze progress to maximize efficiency and maintain high-quality repairs. Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. Prior to the start of a repair job, ascertain the correct part numbers on repair orders and help the parts department pull and post the appropriate parts. Diagnose problems correctly and accurately describe those problems in the repair order. Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Be available to aid technicians as appropriate if they have trouble completing service work. Produce accurate estimates for wreck and internal repairs. Provide cashier transactions when needed. Adhere to procedures for timely and proficient dealing with warranty items such as correct storage and labeling. Become familiar and proficient with all phases of the computer system needed for parts and service management, developing, and maintaining the skills required. Start and finalize repair orders for warranty, the customer paid, and internal repair. Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be polite and friendly and greet customers promptly. Conduct telephone transactions courteously, and quickly. Provide excellent customer service for all customers whether external or internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Notify customers promptly regarding any delays, changes, or additional work that is required. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate. Complete assigned training, as required, for product knowledge, transportation safety, and per company policies and procedures. General Expectations Devote himself/herself to ensuring satisfaction to customers. Determine management, production, and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow-through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state, and local requirements which govern the company's business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company's non-disclosure and confidentiality policies and agreements. Work evening, weekend, and holiday work hours as required. Qualifications Qualifications Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet the company's production and quality standards. Physical Requirements This position requires you to move throughout the company facility primarily in air-conditioned areas for most of the shift, stand, walk bending, twisting and/or stooping, and kneeling or squatting on a regular basis, and frequently seated during deliveries. Lifting over 50lbs on an irregular basis. This position also could involve climbing stairs, reaching and/or lifting overhead on a regular basis. On a regular basis this position involves repetitive hand/finger movement, grasping/grabbing with hands, and pushing & pulling motions. This position will involve driving during varies seasonal weather conditions, both in the daylight and early morning/evening hours are possible.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

About the Job: Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement. What We Offer: Flexible schedule: Part-time and full-time hours are available. Competitive wages Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers. Supportive team: Work alongside a great team and have fun while getting the job done. Employee discounts Key Responsibilities: Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone. Accurately enter and process customer orders using our point-of-sale (POS) system. Handle cash and credit card transactions, including accurately counting change. Help resolve customer complaints and issues effectively and with a smile. Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area. Prepare food items according to Domino's quality standards. Collaborate with team members to ensure all tasks are completed efficiently. Job Requirements: Communication skills: Strong verbal communication skills with a positive, upbeat attitude. Math skills: The ability to perform basic math and accurately handle monetary transactions. Team player: Punctual, reliable, and willing to work as part of a team. Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.

Job Description Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in . No prior experience is necessary Apply for the position today by completing the form and completing the assessment. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule Career Growth Opportunities Retirement Plan Life Insurance Health Insurance Hands on Training Responsibilities Process customer policy change requests. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Schedule appointments for sales staff to meet prospective customers. Responds to all inquiries, cancellation requests, and sales requests within specified timeframe. Requirements Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations.

Job DescriptionAre you looking for a new sales opportunity? Vista Nissan offers training, competitive pay, and career growth! What We Offer: Competitive pay with uncapped earning potential Career growth with training, mentorship, and development tools Paid time off that starts accruing on day one of employment Full benefits: medical, dental, vision, life & disability insurance 401(k) with employer contribution Up to $75/month fitness reimbursement towards gym membership, fitness classes & more Employee discounts What You'll Do: Create an exceptional buying experience for every customer Respond to inquiries via phone, email, and text; build relationships and generate new leads Stay informed on product features and benefits, and maintain manufacturer-specific training Help customers find the right vehicle with a consultative approach while maintaining a high customer satisfaction rating Continuously grow your skills and meet performance goals What We're Looking For: 2+ years of sales or customer service experience Team player with a passion for taking care of the customer Responsive, driven, and goal-oriented mindset Willing to learn and grow in a fast-paced environment Must be at least 18, with a valid driver's license and a favorable motor vehicle record Able to pass a background check and drug screening for illegal substances Authorized to work in the United States Who We Are: Vista Nissan, a Summit Automotive company, is built upon a different way of thinking. We embrace a culture that recognizes strength lies in differences, not similarities. Our associates are a team of highly energized, engaged, and diverse individuals united by our core beliefs and values. Together, we are dedicated to Humility, Integrity, and Passion, fostering professional growth and processes that deliver extraordinary customer and associate satisfaction. Our brand is about the Power of Yes - meaning that we empower our associates to provide our customers with a safe, positive, stress-free experience, whether in sales, parts, or service. We aim to be recognized for delivering a customer and associate experience tailored to the individual and diverse needs of our customers. Summit Automotive Partners is a privately held automotive management group headquartered in Centennial, Colorado. EEOCSummit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.ADASummit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the essential functions of the job unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices. 111 SE WYOMING BLVD CASPER WY 82609

Verizon Authorized Retailer - Cellular Plus Now Hiring: Wireless Retail Sales - Sign On Bonus! Top 3 Reasons you want to work here! The top 10% of our sales team earn $90,000 per year, or more! Plus, our top 13 reps go on an all expenses paid trip, with a guest, to Mexico. We will teach you how to succeed in Sales. Our sales training program is top-notch. Whether you continue to develop your skills with us or choose another opportunity down the line, we will help you develop an incredible foundation for the rest of your career. We promote from within so whether you're wanting to be in leadership or sales, we have a position and development path for you. People who are passionate, customer-centric and thrive in a fun, competitive and fast-paced technology-driven environment, love being part of our team. We know that every good customer interaction starts with a happy employee. Our goal is to set you up for success! Key Responsibilities: •Provide exceptional customer service, assisting customers in finding the perfect wireless solutions tailored to their needs. •Demonstrate product knowledge and effectively communicate the benefits of various wireless devices and plans. •Drive sales and meet monthly targets, contributing to the success of our retail store. •Troubleshoot technical issues and provide prompt resolutions to enhance customer satisfaction. •Stay up-to-date with the latest trends in wireless technology to be a reliable source of information for customers. Requirements: •Previous sales experience preferred, but not required. •Excellent communication and interpersonal skills. •Tech-savvy with a passion for staying ahead in the ever-evolving wireless industry. •Ability to work flexible hours, including evenings, weekends and holidays. •High school diploma or equivalent required. Perks & Benefits: •Competitive pay structure with uncapped commission and bonuses for achieving targets. •Opportunities for career growth and advancement within the company. *No Degree required* •50% off your Verizon service, and employee discounts on accessories. •Ongoing training and development to ensure you are an expert in our products and can make recommendations to guests based on the latest technology. •Get paid daily with our DailyPay employee benefit. •Paid time off *PTO Rate increases based on your performance. •401k with company match. •Company sponsored profit sharing. •Health, mental health, dental and vision insurance. Join us in shaping the future of wireless technology! Don't miss the chance to be part of an exciting team and make a positive impact on our customer's lives. Apply now and take a step towards joining the best team in wireless!

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Ready to unlock unlimited earning potential? You will have unlimited earning potential with $14/hour base pay and uncapped commission! Employees earn $7/hour just hitting minimum expectations and top performers earn $30+/hour! As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing tech enthusiasts who thrive on exceptional customer experiences and selling cutting-edge mobile technology. * Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a 401K plan. * Benefit from sales incentives, career development opportunities, and an employee referral program. * Experience the impact of OSL's commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change. We're innovating retail sales- join us and experience the OSL difference! Our Commitment to YouWe're a dynamic, people-centric company excelling in outsourced sales for North America's top Fortune 500 firms. Proudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth-oriented environment. Join us at OSL, where we offer unmatched opportunities to learn, grow, and thrive. What You Can Expect Day-to-Day * Deliver a five-star customer service, finding the perfect solutions for every customer * Process new activations, upgrades, and sales of wireless devices and accessories * Merchandise and handle inventory, opening and closing the store * Strive to hit sales goals operating as both an individual contributor and team member What it Takes * 18+ years of age * Exceptional customer service and communication skills with a high-energy, positive attitude * Fundamental working knowledge of wireless technology and trends * Full-time flexible availability * Solid sales or retail experience preferred What You Bring to The Team * You naturally build relationships and connect with people in every interaction. * Your passion for sales, pursuit of excellence and strategic insight set you apart. * You're adept at establishing sales targets and knocking them out of the park. * Your can-do attitude and growth mindset ensures you're ready for success every time. This position is for an existing vacancy within our sales team. Let's start a conversation - apply today at *****************. We are committed to employing a diverse workforce and are an equal-opportunity employer. Qualified applicants will receive consideration regarding race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at **************

Ready to unlock unlimited earning potential? You will have unlimited earning potential with $14/hour base pay and uncapped commission! Employees earn $17/hour just hitting minimum expectations and top performers earn $30+/hour! As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing tech enthusiasts who thrive on exceptional customer experiences and selling cutting-edge mobile technology. Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a 401K plan. Benefit from sales incentives, career development opportunities, and an employee referral program. Experience the impact of OSL's commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change. We're innovating retail sales- join us and experience the OSL difference! Our Commitment to You We're a dynamic, people-centric company excelling in outsourced sales for North America's top Fortune 500 firms. Proudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth-oriented environment. Join us at OSL, where we offer unmatched opportunities to learn, grow, and thrive. What You Can Expect Day-to-Day Deliver a five-star customer service, finding the perfect solutions for every customer Process new activations, upgrades, and sales of wireless devices and accessories Merchandise and handle inventory, opening and closing the store Strive to hit sales goals operating as both an individual contributor and team member What it Takes 18+ years of age Exceptional customer service and communication skills with a high-energy, positive attitude Fundamental working knowledge of wireless technology and trends Full-time flexible availability Solid sales or retail experience preferred What You Bring to The Team You naturally build relationships and connect with people in every interaction. Your passion for sales, pursuit of excellence and strategic insight set you apart. You're adept at establishing sales targets and knocking them out of the park. Your can-do attitude and growth mindset ensures you're ready for success every time. This position is for an existing vacancy within our sales team. Let's start a conversation - apply today at *****************. We are committed to employing a diverse workforce and are an equal-opportunity employer. Qualified applicants will receive consideration regarding race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at **************

Ready to unlock unlimited earning potential? You will have unlimited earning potential with $14/hour base pay and uncapped commission! Employees earn $17/hour just hitting minimum expectations and top performers earn $30+/hour! As a Mobile Expert you'll deliver personalized wireless solutions and sales excellence. This role is perfect for outgoing tech enthusiasts who thrive on exceptional customer experiences and selling cutting-edge mobile technology. Enjoy a competitive salary, monthly bonuses, comprehensive insurance, and a 401K plan. Benefit from sales incentives, career development opportunities, and an employee referral program. Experience the impact of OSL's commitment to diversity and inclusion through programs like OSL Cares and WE@OSL, empowering women and fostering social change. We're innovating retail sales- join us and experience the OSL difference! Our Commitment to You We're a dynamic, people-centric company excelling in outsourced sales for North America's top Fortune 500 firms. Proudly recognized by Deloitte as a Best Managed Company for the last 7 consecutive years, we attract passionate individuals eager to advance their careers in a supportive and growth-oriented environment. Join us at OSL, where we offer unmatched opportunities to learn, grow, and thrive. What You Can Expect Day-to-Day Deliver a five-star customer service, finding the perfect solutions for every customer Process new activations, upgrades, and sales of wireless devices and accessories Merchandise and handle inventory, opening and closing the store Strive to hit sales goals operating as both an individual contributor and team member What it Takes 18+ years of age Exceptional customer service and communication skills with a high-energy, positive attitude Fundamental working knowledge of wireless technology and trends Full-time flexible availability Solid sales or retail experience preferred What You Bring to The Team You naturally build relationships and connect with people in every interaction. Your passion for sales, pursuit of excellence and strategic insight set you apart. You're adept at establishing sales targets and knocking them out of the park. Your can-do attitude and growth mindset ensures you're ready for success every time. This position is for an existing vacancy within our sales team. Let's start a conversation - apply today at *****************. We are committed to employing a diverse workforce and are an equal-opportunity employer. Qualified applicants will receive consideration regarding race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment and/or hiring manager team. If you have questions or concerns about this process, please feel free to contact us at **************

Responsible for estimating and selling repairs to customer vehicles and communicating with the customer on a timely basis, working in coordination with the technicians, and addressing problems in a professional manner. Essential Duties & Responsibilities including the following. Other duties may be assigned. * Determine costs and completion date. Communicate the expected repair time to the customer. * Analyze progress to maximize efficiency and maintain high-quality repairs. * Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. * Prior to the start of a repair job, ascertain the correct part numbers on repair orders and help the parts department pull and post the appropriate parts. * Diagnose problems correctly and accurately describe those problems in the repair order. * Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction. * Be available to aid technicians as appropriate if they have trouble completing service work. * Produce accurate estimates for wreck and internal repairs. * Provide cashier transactions when needed. * Adhere to procedures for timely and proficient dealing with warranty items such as correct storage and labeling. * Become familiar and proficient with all phases of the computer system needed for parts and service management, developing, and maintaining the skills required. * Start and finalize repair orders for warranty, the customer paid, and internal repair. * Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. * Be polite and friendly and greet customers promptly. * Conduct telephone transactions courteously, and quickly. * Provide excellent customer service for all customers whether external or internal. * Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. * Notify customers promptly regarding any delays, changes, or additional work that is required. * When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. * Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate. * Complete assigned training, as required, for product knowledge, transportation safety, and per company policies and procedures. General Expectations * Devote himself/herself to ensuring satisfaction to customers. * Determine management, production, and quality requirements by asking questions and listening. * Attend company meetings as required. * Maintain a follow-up system that encourages follow-through with assigned projects. * Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. * Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. * Understand the terminology of the business and keep abreast of technology changes in products and services. * Know and understand the federal, state, and local requirements which govern the company's business. * Follow lawful directions from supervisors. * Understand and follow work rules and procedures. * Participate in performance management. * Interact well with others and be a positive influence on employee morale. * Uphold the company's non-disclosure and confidentiality policies and agreements. * Work evening, weekend, and holiday work hours as required.

Job DescriptionBenefits: Wellness days Team lunches and outings Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development ABOUT OUR AGENCY: I opened my agency on December 1, 2019, but my path into insurance started much earlier. I was licensed at 19 while in college planning to become a teacher, and although I taught junior high for a few years, I realized my true passion was educating adults on how to protect the income and assets theyve worked hard to build. That passion led me back into insurance, where I was mentored by the same agent who saw my potential early on and helped prepare me to become an agency owner. Im a proud University of Wyoming alum, married to my husband Logan, and we have a son named Lincoln. Outside of work, we love camping, fly fishing, traveling, and cheering on the Pokes, Broncos, and Bills. Giving back is a big part of who we are - I volunteer with Central Wyoming Hospice, often bringing our family and office dog, Poppy, to visit patients. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Childrens Advocacy Project, supporting Jasons Friends, Relay for Life, and the Casper Junior Football League. Our office is a high-performing, growth-minded team that takes pride in taking exceptional care of customers while having a lot of fun along the way. We consistently rank among the top Life Insurance producers in Wyoming and placed in the top 6% of all State Farm agents nationally in 2024. Team members enjoy national holidays off, reduced hours between Christmas and New Year, birthdays off, PTO that grows with tenure, substantial year-round cash bonuses, quarterly promotions, licensing and CE reimbursement, professional training, and even an all-expenses-paid annual team weekend in Denver. If youre motivated, coachable, and excited to grow in a supportive, high-energy environment where your effort truly matters, youll feel right at home here. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Megan Spence - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and ability to communicate confidently make you a strong fit. In this role, you will build trust with customers, influence positive outcomes through clear guidance and recommendations, and serve as a reliable point of contact for their insurance needs. We look forward to connecting with you if you are a customer-focused, empathetic team member who enjoys building rapport and contributing to shared goals. We anticipate internal growth opportunities for especially driven and sales-minded candidates who take ownership of their work and enjoy influencing customer decisions in a helpful, ethical way. RESPONSIBILITIES: Answer customer inquiries and provide clear, confident policy information. Build strong relationships with customers by understanding their needs and recommending appropriate coverage options. Assist customers with policy changes and updates while identifying opportunities to support retention and cross-sell efforts. Process insurance claims and follow up with customers to ensure a smooth and supportive experience. Maintain accurate records of customer interactions and collaborate with team members to deliver consistent service. QUALIFICATIONS: Strong communication and interpersonal skills, with the ability to confidently explain information and influence positive customer decisions. Comfortable representing the agency in customer conversations by building trust, guiding discussions, and advocating for appropriate solutions. Ability to stay organized and focused while managing multiple priorities and customer interactions. Detail-oriented, reliable, and accountable for follow-through and outcomes. Previous customer service experience preferred; interest in sales-related conversations and influencing outcomes is a plus.

About the Job: Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement. What We Offer: Flexible schedule: Part-time and full-time hours are available. Competitive wages Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers. Supportive team: Work alongside a great team and have fun while getting the job done. Employee discounts Key Responsibilities: Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone. Accurately enter and process customer orders using our point-of-sale (POS) system. Handle cash and credit card transactions, including accurately counting change. Help resolve customer complaints and issues effectively and with a smile. Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area. Prepare food items according to Domino's quality standards. Collaborate with team members to ensure all tasks are completed efficiently. Job Requirements: Communication skills: Strong verbal communication skills with a positive, upbeat attitude. Math skills: The ability to perform basic math and accurately handle monetary transactions. Team player: Punctual, reliable, and willing to work as part of a team. Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks. How to Apply: If you're a people-person with a great attitude, we want to hear from you! Apply online today to start your career journey with Domino's.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Job Description About the Job: Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement. What We Offer: Flexible schedule: Part-time and full-time hours are available. Competitive wages Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers. Supportive team: Work alongside a great team and have fun while getting the job done. Employee discounts Key Responsibilities: Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone. Accurately enter and process customer orders using our point-of-sale (POS) system. Handle cash and credit card transactions, including accurately counting change. Help resolve customer complaints and issues effectively and with a smile. Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area. Prepare food items according to Domino's quality standards. Collaborate with team members to ensure all tasks are completed efficiently. Job Requirements: Communication skills: Strong verbal communication skills with a positive, upbeat attitude. Math skills: The ability to perform basic math and accurately handle monetary transactions. Team player: Punctual, reliable, and willing to work as part of a team. Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks. How to Apply: If you're a people-person with a great attitude, we want to hear from you! Apply online today to start your career journey with Domino's.