Senior Customer Service Representative
Customer Service Associate Job In Baton Rouge, LA
Would you like to be a big fish in a small pond? You are not just a number at Swagelok Louisiana! We know and appreciate all our associates! We are looking for an experienced, skilled Senior Customer Service Representative to join our cohesive Customer Service team in a pleasant, positive office environment!
About Swagelok Louisiana
Swagelok Louisiana provides critical fluid system products, assemblies, training, and services to customers in a variety of markets including oil & gas, refining, chemical, midstream, power and transportation industries. We are the independently owned and the authorized sales and service center for Swagelok in Louisiana and portions of Mississippi. Swagelok Company is a $2 billion, privately held company, headquartered in Solon, OH. Swagelok designs, manufactures, and delivers an expanding range of the highest quality fluid system products and solutions.
Position Summary
The Senior CSR will provide quality service to our customers by assisting them with the selection and procurement of Swagelok product solutions that will best meet their needs. We are seeking an experienced professional with a passion for customer service, excellent written and verbal communication skills and a positive attitude. This is an on-site role in Baton Rouge, LA. The successful candidate is someone who gets along well with others, remains calm when faced with challenges and has a desire to help others.
The Senior CSR will provide quality service to customers by assisting them with the selection and procurement of Swagelok product solutions that will best meet their needs. We are seeking someone with strong technical aptitude to assist clients in troubleshooting complex issues, understanding product specifications, and resolving service inquiries. The ideal candidate will have experience in customer support and an ability to effectively communicate technical information to non-technical customers.
Position Information
Employment Type: Regular, Full-time
Hours: M-F 7:30-4:30
Reports to: Customer Service Manager
Culture: Small company, friendly, family-type relaxed environment; highly engaged associates
Benefits: Generous PTO program, Insurance (Medical, Dental, Vision, Life Insurance/AD&D, Long-term Disability) 401(k), 9 Paid Holidays, Quarterly Bonus Program, Associate Social Committee Events/Activities; Associate Recognition Programs
APPLY ONLINE ONLY - NO WALK-INS OR PHONE CALLS
NO AGENCIES/RECRUITERS
Expectations
Senior Customer Service Representative Responsibilities:
Provide knowledgeable responses to customer inquiries and quote requests in a consistent and timely manner.
Process customer orders from purchase order to fulfillment while striving to exceed customer expectations.
Communicate effectively with internal and external customers, quality management and other team members.
Understand and perform all daily duties according to the established processes and procedures of Swagelok Louisiana.
Take an active role in self-development by leveraging the Job Level Guide as a tool to support growth.
Assist in creating new processes, procedures, and support tools to improve efficiency, protect the brand and ensure quality.
Attend and participate in meetings and audits regarding the Swagelok Quality System.
Continuously improve knowledge of basic distributor business practices, Swagelok product lines and customer applications.
Effectively utilize internal resources such as enterprise resource planning software (ERP), company websites, product literature and the internal quality management system.
Address customer inquiries with concern and process non-conformances.
Assist with cross training initiatives and assigned special projects.
Position Requirements or Qualifications:
To perform this job successfully, an individual should have the following education and/or experience:
Education:
High school diploma or GED
Experience:
Minimum 4 years customer service experience
ERP experience; SAP experience preferred
Experience in or related to the oil & gas/petrochemical industry is desirable
Skills:
Ability to learn the features and benefits of multiple product families and related manufacturing processes
Ability to effectively manage multiple priorities, work in a dynamic team environment and use
a variety of systems and processes to manage complex and changing requirements
Excellent written and verbal communication skills and strong problem-solving
abilities
Proficient with basic office software including MS Office (Word, Excel, Outlook, PowerPoint)
Critical Competencies:
Service oriented
Works well with others
Emotionally stable when faced with challenging tasks or situations
Organizational awareness
Customer and team focused
Good collaboration skills
Customer Accounts Advisor
Customer Service Associate Job In Baton Rouge, LA
Hiring Range Minimum to Maximum:
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Customer Support Representative
Customer Service Associate Job In Baton Rouge, LA
Customer Support Representative Baton Rouge, Louisiana **Benefits:** * Competitive salary * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance **Benefits/Perks** * Medical insurance * Dental insurance * Vision insurance
* Vacation, paid time off
* Company-paid training
* Employee discounts for Culligan in-home products
* Eligibility for annual recognition and training meetings/events
**Job Summary** Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
**Responsibilities**
* Extensive problem-solving, order processing, and helping to manage customer accounts
* Provide proactive sales support by developing close relationships with customers
* Schedule service and delivery orders
* Coordinate schedules with the service/operations team
* Contact customers for purposes of scheduling additional services or offering maintenance plans
* Refer unresolved customer grievances to designated departments for further investigation
**Qualifications**
* High school diploma or GED
* Minimum of two years of customer service experience required
* Strong time management and project management skills
* Proficient in Microsoft Office (word, excel, outlook)
* Excellent communication skills, both written and verbal
**About Culligan** As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $15.00 - $20.00 per hour
**About Culligan**
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
*This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.*
Location
Customer Service Associate (Industrial & Manufacturing)
Customer Service Associate Job In Gonzales, LA
If you are an energetic Customer Service Professional looking for an opportunity to grow, Emerson has an exciting opportunity for you! Based in Gonzales, LA, you will be responsible for facilitating and coordinating of all service projects and ensure customer satisfaction from request of quotation to delivery by being involved in each step of the process from start to finish.
IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE:
Be responsible for parts order execution and entry including price review, delivery, release and work scope/planning activities
Works closely with operations team on scheduling of work and ensuring material sourcing plans support customer promise dates
Transacts basic buying and planning responsibilities using AXIOM and Oracle systems
Ability to facilitate technical question and answers between customers, Emerson engineering resources and other stakeholders
Communicate with the sales channel and service center team while simultaneously ensuring that expectations and commitments are met consistently and within acceptable time frames
Source, procure and expedite parts and materials needed and forecast needs for peak periods
Enter orders accurately and efficiently into database systems for tracking, inventory, history, etc.
Issue Purchase Orders and Work Orders while properly adhering to policy guidelines
Negotiate with vendors and suppliers to assure the best price for required delivery and research/develop sources and alternatives when vital
Remain up to date on all progress of service projects and negotiate delivery prior to order entry and advising sales channels/customer of delays
Adhere to all safety, quality, company rules and regulations and participate in Safety, Quality and Activities Committees
Be responsible for personal safety and fellow team member safety while maintaining excellent housekeeping standards
WHO YOU ARE:
You build and deliver solutions that meet customer expectations, effectively communicate in various settings, and stayed productive and aligned with your goals. You align words and actions to model reliability. You understand the importance and interdependence of internal customer relationships. You stay aligned with your goals and stay productive.
FOR THIS ROLE, YOU WILL NEED:
High School Graduate/GED
Excellent written and verbal communication skills
Strong customer service, time management, problem solving, organizational, interpersonal and multi-tasking abilities
Technically savvy with MS Office Suite (Word, Excel, PowerPoint, Access, etc.)
Legal authorization to work in the United States
PREFERRED QUALIFICATIONS THAT SET YOU APART:
Associate's or Bachelor's Degree in a related field
Prior experience with process controls, technical, industrial, mechanical, manufacturing or related industries
Experience with a Relational Database Management System (such as Oracle)
OUR OFFER TO YOU:
We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
The philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.
#LI-AN1
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Customer Service Specialist I
Customer Service Associate Job In Baton Rouge, LA
Req #342 **Job Description** The Customer Service Specialist I role maintains ownership and accountability of all Order Management process steps of a sales order for distributed products. This role also performs administrative functions pertaining to the operation of the company and the safety of company personnel.
**Primary Duties & Responsibilities:**
* Effectively review customer purchase order details and order hand-off information to input sales orders for distributed products for all product verticals into systems of record with attention to detail and timely execution.
* Prepare and distribute paperwork for shipment to ensure accurate execution of sales orders.
* Input purchase orders and material transfers for components required to complete orders and issue orders to external suppliers.
* Routinely communicate with external suppliers to monitor delivery dates
* Send Sales Order Acknowledgement to the customer and communicate order updates
* Complete forms to request new customers, bill to/ship to addresses and/or vendors
* Assist with changes/updates to sales orders and purchase orders
* Responsive to customers through prompt follow-up to order need, inquiries and non-technical problem resolution.
* Engage necessary resources to resolve order fulfillment issues when they arise
* Follow order fulfillment process for product availability and production determination
**Positional Requirements & Qualifications:**
* Education & Experience
* Oracle experience preferred, but not required
* High School diploma
* College degree (preferred)
* Experience in a customer-service or administrative role addressing business process and customer needs within order execution process. (preferred)
* Skills & Abilities:
+ Customer-focused attitude (internal/external)
+ Highly organized
+ Self-directed learner
+ Effective time-management
+ Detail-oriented
* Must be able to travel and have a clear driving record in accordance to company driving guidelines
* Clear background check and drug/alcohol screening
**Essential Physical Functions:**
* Travel: less than 5%
* Lifting up to 20 pounds
* Bending, stooping, walking
**Job Details**
Job Family Customer Satisfaction Job Function Corporate Pay Type Hourly Scan this QR code and apply! Setpoint, Baton Rouge, Louisiana, United States of America For more information, refer to .
Flexible Customer Service Associate
Customer Service Associate Job In Baton Rouge, LA
The **Flexible Customer Service Associate** consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.
**Wages:** $16.00 per hour
**Qualifications:**
Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.
Apply **today** and shift your **career** into drive for **tomorrow** !
**Benefits and Perks:**
+ Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz rental
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Part-Time Ramp and Customer Service Agent
Customer Service Associate Job In Baton Rouge, LA
Come and work for Envoy Air, an American Airlines Group Company, at (Baton Rouge Metropolitan Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.
We are hiring immediately, with no experience required!
Pay rate: $12.04/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Valid driver's license (some license restrictions may prohibit a candidate from being considered for this role).
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
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Service Consultant
Customer Service Associate Job In Hammond, LA
Primary Responsibilities:
Promptly greet customers
Consult and interact with guests during the check-in process
Understand range of products & services
Inform customer of benefits and product features
Maintain high level of customer satisfaction
Properly document service concerns
Communicate with customers throughout the service process
Meet and exceed service sales and satisfaction goals set by management
Exceed customer expectations
Demonstrate leadership
Pay/Benefits:
Medical and Dental plans
401k
Paid vacation
Competitive wages
Requirements:
A valid driver's license
Must be at least 18 years old
Particular attention to detail
Willing to serve
Disciplined self-motivation
Ability to handle multiple tasks at once in a fast pace environment
Computer skills
Strong communication skills
Consistent composure and integrity
Maintain positive energy level
Must be a hard working team player
3-5 years in similar work environment desirable
Required Education:
High school diploma
Supervisor, Customer Service
Customer Service Associate Job In Baton Rouge, LA
**_What Individualized Care contributes to Cardinal Health_** Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service and creative solutions executed through a flexible technology platform means providers are more confident in prescribing drugs, patients can more quickly obtain and complete therapy, and manufacturers can directly access more actionable insight than ever before. With all services centralized in our custom-designed facility outside of Dallas, Texas, Sonexus Health helps manufacturers rethink how far their products can go.
**_Qualifications_**
+ Bachelor's degree or equivalent work experience
+ 3-5 years of experience in related field of patient support programs preferred
+ Previous management experience preferred
+ Strong communication, presentation, and time management skills
+ Commitment to the continued development of oneself and team members
**_What is expected of you and others at this level_**
+ Coordinates and supervises the daily activities of operations, or business support staff
+ Administers and executes policies and procedures
+ Ensures employees operate within guidelines
+ Decisions have a direct impact on work unit operations and customers
+ Frequently interacts with subordinates, customers and peer groups at various management levels
+ Interactions normally involve information exchange and basic problem resolution
**_Responsibilities for this role_**
+ Oversees daily call center operations for a team of 8-10 Case Managers
+ Responsible for creating and maintaining Standard Operating Procedures and work instructions specific to the program.
+ Responsible for conducting weekly, monthly and quarterly reviews of program metrics and reporting out results to senior leadership.
+ Responsible for testing/solutioning/approving program changes including those related to Information Technology, platform upgrades and modifications to program business rules.
+ Handles creating, editing, and approval of employee time cards in accordance with time-keeper manager responsibilities in addition to other standard HR responsibilities as a people leader.
+ Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching and feedback on both performance improvement and goal setting.
+ Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues.
+ Effectively manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager.
+ Maintains daily contact with internal business partners and client/3rd party partners by leveraging excellent verbal and written communication skills.
**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT the first week of employment. Attendance is mandatory.
This position is full-time (40 hours/week). **Employees are required to have flexibility to work a scheduled shift of 7am-7pm CT.**
**REMOTE DETAILS: All U.S. residents are eligible to apply to this position.** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $65,500 - $93,550
**Bonus eligible:** **No**
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 01/11/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Flexible Customer Service Associate
Customer Service Associate Job In Baton Rouge, LA
The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids.
Wages: $15.00 per hour
Qualifications:
Strong oral and written communication of ownership, accountability, and initiative. Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required.
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Community Outreach & Customer Service Associate
Customer Service Associate Job In Baton Rouge, LA
Job Description
We are in search of a dedicated, enthusiastic, and results-oriented professional to join our team as a Community Outreach and Customer Service Associate. In this role, you will be instrumental in advancing community engagement and providing top-notch customer service, all while supporting our mission of achieving ambitious goals in the upcoming year for both ourselves and our clients, alike.
Located in the greater Baton Rouge area, we are committed to delivering lasting change to our clients and local community members. Our Outreach and Customer Service team is at the helm of representation for our client’s. By representing these non-profit organizations, we bridge the gap between the community's needs and the offerings of our clients and each Community Outreach and Customer Service Associate is at the core of this connection.
Community Outreach and Customer Service Associate Responsibilities:
Educate community members at local outreach events to increase awareness and opportunities for support
Efficiently record and manage donations, in both monetary and other forms of contributions
Collaborate closely with fellow members of the marketing and sales teams to develop effective promotional strategies that enhance consumer education
Maintain composure, resolve concerns, and overcome challenges when providing face-to-face customer service
Engage in continuous training, coaching, and mentorship through daily meetings and networking sessions to enhance your skill set and deepen industry knowledge
Community Outreach and Customer Service Associate Requirements:
Strong desire to make an impact in the local community
Demonstrated exemplary interpersonal and communication skills, emotional intelligence, and empathy
Possess a positive, competitive, and coachable attitude
Proficiency in public speaking, or a willingness to learn
Strong work ethic and self-motivation
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Customer Service Associate
Customer Service Associate Job In Baton Rouge, LA
Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Job Title: Customer Service Associate
Location: Retail Grocery Location
Position Overview
The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
Maintain confidentiality of information.
Put up discarded or returned merchandise.
Perform cashier associate duties, as necessary.
Perform pricing duties, as necessary.
Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
Perform other job-related duties as assigned.
Qualifications
Minimum
Must be 18 years of age.
High school diploma or equivalency.
Ability to read, write and speak English proficiently.
Ability to understand and follow English instructions.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Preferred
Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact.
Possess a proficient working knowledge of office, front end systems and equipment.
Possess proficient computer skills.
Possess demonstrated skills in the ability to perform and deliver customer service expectations.
Demonstrate good organizational skills.
High standard of integrity and reliability.
Required Behaviors
Lives the Values
by embracing the essence of the company demonstrating a commitment to the company's goal and values.
Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
Business-driven
showing passion for the business, delivering results consistently.
Customer-orientated
by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.
People Passion
through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
Compliance with all company policies and procedures.
Must complete service training within sixty (60) days of position start date.
Customer Service Associate
Customer Service Associate Job In Baton Rouge, LA
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Customer Service Associate
Customer Service Associate Job In Port Allen, LA
Job DescriptionOur dynamic team seeks an enthusiastic individual to provide exceptional customer service to our insurance company clients and policyholders. You’ll be responsible for creating insurance policies, advising potential clients on coverage, and converting quotes into new policies. You'll also help resolve billing issues, change policies, and make policy recommendations. If you have previous insurance experience in a customer service role and have a friendly, client-first attitude, please apply today!Compensation:
$40,000 - $75,000 yearly
Responsibilities:
Verify new customers coverage and present policyholders with proof of insurance paperwork
Follow-up on client interactions in a thorough manner to ensure customer satisfaction
Communicate with the customers about complaints, give acceptable solutions, and follow up to ensure that the problem was fixed
Stay up-to-date on new marketing efforts to answer insurance product inquiries utilizing all the resources available
Demonstrate accuracy in processing client policy modifications based on the data given
We believe in having a work-life balance and freedom for you and your family! Own your own schedule and your own time!
We equip agents with cutting-edge technology and a comprehensive product portfolio that makes closing the sale simple and easy
We offer five different income streams, including stock shares to reward your enterprising efforts (your income is not limited)
We provide a health benefit plan for you and your family
We will Train, mentor, and coach you the entire way. We use one-on-one mentorship
We have leads sent directly to your phone
No cold calling, No door knocking, No relying on referrals only
Qualifications:
Display strong communication skills, active listening skills, and personal skills
Knowledge of insurance products and policy schedules is preferred
Previous customer service experience required for this position
High school diploma or GED equivalent needed
Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents
Strong communication skills, You can work anywhere in the country, but you have to be plugged into your mentor (your mentor does not succeed unless you do)
No felonies
Willing to get an insurance license
Be motivated! This is a commission-based position, and you can earn it if you put in the work
Trainable
Coachable
Applicants must have a strong work ethic, be driven to succeed, and be willing to go above and beyond to achieve above-average results.
Must be willing to work for the income you expect to make in your first year.
About Company
We help people by providing affordable final expense policies. We work with thousands of agents to reach as many people as possible across the country. We are focused on the things that matter. We never spend time or energy worrying about things that don’t either get us closer to our goals or help us accomplish our objectives. Our objectives are to help people by offering affordable final-expense products and to build up agents to be as successful as possible. We believe that just because something has always been done a certain way doesn’t mean it’s the best way. As a company, we are always looking for new ways to innovate and solve problems to continue working towards our desired results. As a company and individuals, we strive to operate at the highest moral standards. In the business, we work hard to do right by the people we serve.
Customer Service Attendant
Customer Service Associate Job In Walker, LA
Job DescriptionDescription:
Car Wash Attendant
Attention all car enthusiasts and clean freaks! We are currently seeking a fun-loving and hardworking Car Wash Attendant to join our team.
Eligible for Quarterly Bonus Incentive
Learning & Growth Opportunities! We want you to learn and grow everyday!
Ways to Move Up! All of our Leaders started in the trenches just like you!
Free Car Washes
As a Car Wash Attendant, you'll be responsible for making sure our customers' vehicles are sparkling clean and looking their best, while providing a memorable customer service experience. But this isn't your average job - we like to have fun while we work!
Here are some of the responsibilities and qualifications we're looking for:
Responsibilities:
- Greet customers with a smile and a positive attitude
- Wash and dry vehicles using our state-of-the-art equipment
- Assist with maintaining the cleanliness of the car wash facility
- Provide exceptional customer service at all times
Qualifications:
- Passion for cars and keeping them clean
- Ability to work in a fast-paced environment
- Strong attention to detail
- Willingness to learn and take direction
- Ability to work well in a team
But wait, there's more! We offer competitive pay, flexible scheduling, and a fun and energetic work environment. Plus, you'll get to see all kinds of cool cars come through our wash!
So, if you're ready to join our team and have a blast while keeping cars clean, apply today!
#CSA
Requirements:
Armed Maintenance Employee
Customer Service Associate Job In Baton Rouge, LA
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team! Pay Rate: $16.00 per hour
Description:
Keep buildings in clean and orderly condition. Perform heavy cleaning duties, such as mopping and waxing floors, dusting, deep cleaning of all bathrooms, and removing trash. General Responsibilities: • Clean building floors by sweeping, mopping, scrubbing, buffing, and vacuuming. • Gather, empty, and discard trash. • Service, clean, and supply restrooms. • Clean and polish furniture and fixtures. • Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees. • Dust furniture, walls, machines, and equipment. • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.. • Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures. • Move heavy furniture, equipment, and supplies. • Basic repairs, grass-cutting, painting, etc. • Notify managers concerning the need for major repairs or additions to building operating systems. Skills and Qualifications: • Ability to be a self-starter with little or no supervision. • Ability to push/pull wagons, carts, buggies, dollies loaded with cargo • Unrestricted ability to repetitiously bend, stoop squat, stand, walk, climb, twist, turn and reach out. • Ability to repetitiously bend [stoop and/or squat] to lift items weighing an average of 50 lbs. each to load/unload wagons, carts, buggies or dollies • Ability to stand on concrete floor approximately 80 percent of shift. • Ability to read and speak the English language sufficiently to converse with co-workers and employees, and to read receipts and reports. • Ability to sign and record numbers by hand and to make entries on records and prepare reports.
Essential Functions/Job Qualifications
As part of the qualification process for the Maintenance position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas:
Lift: 25lbs vertical lift from 10 inches to 66 inches from the floor (1X)
Lift-Carry: 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X), 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) and 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X)
Push-Pull: Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X)
Repetitive Coupling: Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X each)
Benefits
Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes:
Vacation and Sick Time (PTO) as well as Paid Holidays
Health & Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry leading Training and Development
Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Other details
Job Family Hourly
Job Function Operations
Pay Type Hourly
Hiring Rate $16.00
Health Services Officer
Customer Service Associate Job In Reserve, LA
**Website Search** Navy / **Health Services Officer** Reserve Broaden your skills and be responsible for the healthcare capabilities and support of Navy members on a flexible, part-time basis. **Benefits you won't see anywhere else** **You'll enjoy the following:**
**Great salary from day one, which increases with experience**
**Tax-free pay**
**Travel opportunities**
**Fully paid training**
Call Center Operator - Call Center - Full-Time
Customer Service Associate Job In Baton Rouge, LA
The call center operator will answer incoming calls to PBX and physicians answering service and processes them accordingly. Monitor alarms and handle emergency codes for hospital. Prioritize calls for physicians and patients. This role is on-site at Woman's Hospital. Remote work is not available.
***Requirements:***
* High school diploma or equivalent.
* Two years telecom, answering service, or call center experience.
* Two years customer service-related experience and basic PC knowledge.
***Responsibilities:***
* Answers all calls in a friendly manner using the proper greeting as trained per type of incoming call.
* Determine the caller's need and offer the best solution to help the caller.
* Calls will be transferred, information given or a message will be taken electronically in accordance with the specific training given.
* Upon notification of an emergency situation, the operator will contact the code teams and follow code procedures.
* Contact physicians to relay messages electronically in accordance with procedures trained.
* Each message is treated as a legal document with recordings and audits every 12 hours. Fast typing is required to get complete and accurate information.
* Contact and relay messages to physicians using the correct procedure in accordance with individual doctor instructions.
* Use the electronic system to communicate pertinent physician information including temporary instructions, doctor's locations etc.
* Work well with team mates and communicate information to co-workers.
* Complete the message information immediately after conveying messages to physicians. Ensure all messages are delivered to physicians in a defined time period or escalate.
* New staff member will be required to work each shift for a few days during the first few weeks to understand how all shifts work and the impact they make on the whole team.
* Hurricanes, inclement weather situations and staff shortages due to sickness, training or vacations may offer extra work if available.
* New staff member will know their schedule 6 weeks in advance and will never work the same holiday 2 years in a row unless requested.
* Be on time or early, put a smile in your voice for every call, be detailed, get along with the team members and you will be an asset to this great team.
***Schedule:***
Monday - Friday
9:30 AM - 6:00 PM
***Pay Range:***
Hourly/Non-Exempt
$11.00 - $16.00; based on work experience
***A Work Experience with Purpose***
Woman's is one of the largest specialty hospitals for women and infants in the United States. We are recognized throughout the country for our innovative programs, and we pride ourselves in surpassing the expectations of those we serve. Providing exceptional patient care and creating exceptional patient experiences are at the center of what we do at Woman's. Our team consistently exceeds state and national benchmarks for patient satisfaction.
Our employees, organizational culture, mission, vision, values, and benefits make Woman's a best place to work. In fact, for the **17th year in a row**, Woman's has been recognized as a - making us the only healthcare organization to earn the distinction every year since the program's inception. We are proud of the level of care our staff provides to our patients and each other.
**If you have any questions or would like to connect with one of our recruiters directly, please e-mail**
*We are an equal opportunity employer and value diversity and inclusion at Woman's Hospital. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.*
**Qualifications**
**Skills**
**Behaviors**
**:** **Motivations**
**:** **Education**
**Experience**
**Licenses & Certifications**
Sales Associate
Customer Service Associate Job In Baton Rouge, LA
Hiring Range Minimum to Maximum: $12.00 to $12.75
is also eligible for incentive pay based on performance.
Sales Associates keep people smiling at Aaron's.
On our team, you'll be a positive, energetic force on the floor, driving sales by engaging directly with customers and helping them find just what they need. You'll also work with customer files and contracts. At times, you'll help clean, organize, and even move merchandise. All of that can be physically demanding, but we'll make sure you have the training and tools to do that part of the job safely. If you're ready to connect with customers and work on a great team, start your bright future at Aaron's.
Your career starts here
With Aaron's, being a Sales Associate can be the first step on a great career journey. Here's one possible path with us:
Sales Associate >Customer Accounts Advisor >Sales Manager >Customer Accounts Manager >General Manager
The Details
What you need:
Solid communication skills
Desire to help customers
What you'll do:
Assist with cleaning, organizing, and moving merchandise
Help customers find what they need
Handle clerical duties like customer files and contracts
Maintain a positive sales floor environment
Additional requirements:
Able to perform a physical job including lifting 50 lbs. without help and 300 lbs. with a dolly (don't worry, we'll train you and give you the tools to do it safely)
Age: 18 or older
High school diploma or equivalent preferred
Customer Service Associate
Customer Service Associate Job In Gramercy, LA
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.