Customer service associate jobs in Chattanooga, TN - 719 jobs
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Appliancepartspros.com 3.7
Customer service associate job in Cleveland, TN
AppliancePartsPros.com(APP), founded in 1999, is a secure and established national online retailer serving do-it-yourselfers. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. Our people interact less like co-workers and more like family, friends, and teammates. We pride ourselves on customer loyalty, team building, and the creation of strong company culture. Our satisfaction comes from progressing in our personal and professional development within the AppliancePartsPros.com family. We work hard, but we never forget the value of family, friends, fellowship, and fun. For all these reasons, we wake up excited and passionate about our work here each day.
We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row (2007 - 2024) and have earned an EXCELLENT rating from STELLAService. We have also been rated as one of the "Best of the Web Top 50 Retailer Sites" by Internet Retailer Magazine. Our goal is a success through superior customerservice, innovation, quality, tirelessly pursuing new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team.
We are looking for qualified candidates to fill openings within our Call Center. Our Call Center strives for excellence in customerservice while working in a fun and friendly environment!
Key Requirements:
2 years CustomerService experience required
Call Center experience preferred
Excellent communication skills verbal, written and listening
Ability to analyze customer's needs quickly and efficiently
Appliance Parts knowledge (helpful but not required)
Demonstrated competency in Windows
Strong Internet Search knowledge
Ability to thrive in a lively working environment and multi-task
The flexibility to work weekends and other varied schedules
Company Perks:
Competitive salary; annual performance bonuses
100% paid Medical/Dental/Vision benefits
Paid vacation
Paid sick time
Paid company Holiday's
Catered monthly lunch
Quarterly Themed Parties
Sunny, casual, creative office
Kitchen with coffee and pastries available
Entertainment room with ping pong table, TV and video games
AppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
Applicants must be able to pass a drug screening and background investigation.
$22k-30k yearly est. 2d ago
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PT Customer Lead
Ahold Delhaize
Customer service associate job in East Ridge, TN
A great career opportunity
Ahold Delhaize USA, a division of Netherlands-based Ahold Delhaize, is the parent company for Ahold Delhaize's U.S. companies, including its local brands, Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, and the U.S. services companies, Retail Business Services, Peapod Digital Labs and ADUSA Supply Chain. When considered together, the local brands of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, operating more than 2,000 stores and distribution centers across more than 20 states and serving millions of customers each week through a uniquely local omnichannel experience. The Ahold Delhaize USA company team includes just over 100 associates across all East Coast office locations.
Greet customers, help unload/load shopping carts, ensure all merchindise is scanned. Help bag, and carry out groceries.
At Ahold Delhaize USA, we embrace and celebrate diversity. Our employees and prospective employees are treated with fairness, respect and dignity. We provide an equal opportunity workplace committed to hiring, training, compensating, and promoting persons based on their talents and abilities and without regard to race, religion, color, national origin, gender, sexual orientation, age, family status, veteran status, disability status, or any other applicable characteristics protected by law.
$76k-121k yearly est. 60d+ ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Customer service associate job in Chattanooga, TN
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customerservice issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customerservice operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
#envoyoversight
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customerservice experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
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$29k-37k yearly est. Auto-Apply 23d ago
Customer Care Coordinator
The Vincit Group 4.4
Customer service associate job in Chattanooga, TN
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
The Customer Care Coordinator will need to have a strong attention to detail and proven experience in data entry environment. The CCC will receive, investigate and respond to all customer inquiries regarding shipments, products and complaints. Input orders and relative data into the computer. The ideal candidate will possess a strong customerservice focus with a high level of accuracy entering orders.
JOB SUMMARY:
The Customer Care Coordinator will need to have a strong attention to detail and proven experience in data entry environment. The CCC will receive, investigate and respond to all customer inquiries regarding shipments, products and complaints. Input orders and relative data into the computer. The ideal candidate will possess a strong customerservice focus with a high level of accuracy entering orders.
EDUCATION:
Required: High school diploma or GED; or equivalent combination of education, training, and experience.
Preferred: Associate Degree in Business or related field preferred; or equivalent combination of education, training, and experience.
EXPERIENCE:
Required: One to two years of previous customerservice and data entry experience.
Preferred: Working knowledge of Microsoft Outlook, Word, and Excel highly preferred.
POSITION REQUIREMENT(S): Specialized Skills/License/Certification
Required: Must possess strong customerservice focus, social and interpersonal skills, and active listening skills. Ability to address concerns and communicate clearly and efficiently. Ability to excel in a fast paced environment and meet time-sensitive deadlines. Attention to detail and and the ability to follow through are required skills.
Preferred: Beneficial to have strong critical thinking, persuasion, and comprehension skills. Ability to convey a positive, customer- friendly disposition.
CORE COMPETENCIES (Essential Job Functions)
1. Receive and process incoming orders from both sales team members and directly from the customer.
2. Insert customer and account data by inputting text based and numerical information from source documents within time limits.
3. Compile, sort and verify the accuracy of data before it is entered.
4. Demonstrate high-level communication skills by expressing thoughts and information clearly and succinctly using proper business English and correct grammar
5. Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
6. Inform customers of order information, such as unit prices, shipping dates, and any anticipated delays.
7. Make changes to or cancel orders/backorders.
8. Receive and respond to customer complaints.
9. Verify customer and order information for correctness, checking it against previously obtained information as necessary.
10. Direct specified departments or units to prepare and ship orders to designated locations.
11. Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
12. Work closely with accounts payable to see that customer accounts are kept current.
13. Cross-train with team members to develop the capability to act as a backup for other team members.
14. Completes special projects upon requests, and other duties may be assigned.
VIN123
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$32k-43k yearly est. Auto-Apply 2d ago
BlueHorizon Customer Service Apprentice
Bcbst Bluecross Blueshield of Tennessee
Customer service associate job in Chattanooga, TN
Join BlueHorizon at BlueCross BlueShield of Tennessee!
BlueCross BlueShield of Tennessee is excited to announce the launch of BlueHorizon, a partnership with Chattanooga State Community College focused on customerservice. This innovative program offers an unparalleled value proposition for prospective candidates starting their careers in our operations team.
Why BlueHorizon?
Earn College Credits: Receive 23 credit hours for completing the BlueCross-focused customerservice training.
Flexible Work Model: Work and attend classes at Chattanooga state with pay.
Educational Milestones:
6 months:
State certificate in Health Sciences.
12 months
: Associate degree and nationally transferable credential in Health Sciences.
Career Path:
Begin as a customerservice representative with a guaranteed job offer.
You'll have clear steps to grow your career and earn rewards along the way.
At BlueCross, you'll be part of a team that listens with care and empathy, helping members and providers with their benefit and claims inquiries. You'll solve problems and guide members through medical, dental, vision, and behavioral health plans, as well as Individual and Family Plans. You won't be alone - our team and instructors will guide you every step of the way with hands-on training and tons of growth opportunities, you'll build valuable skills for a rewarding career!
What You'll Do:
Engage & Connect: Help members and providers over the phone with their service inquiries.
Problem-Solve Like a Pro: Quickly and accurately address questions about eligibility, benefits, claims status, and more.
Document Everything: Keep track of conversations to ensure clear documentation.
Multi-Channel Communication: Connect via Chat, Phone, Email, and TEAMS.
Educate & Inform: Provide complete and accurate information, aiming to resolve the issue during the initial contact.
What You Need:
High School Diploma or equivalent
Acceptance to Chattanooga State required and completion of FAFSA highly preferred*
Dual enrollment during high school is a plus
Skills for Success:
Time Management: Handle tasks and meet deadlines.
Reliability: Show up and be dependable.
Positivity: Overcome challenges with a smile.
Communication: Understand, share, and resolve.
Problem-Solving: Break down info and provide resolution.
Heartfelt Service: Connect, engage, and advocate.
Active Listening: Fully concentrate, understand and respond thoughtfully.
Technology: Ability to leverage technology to solve problems.
TN Promise or TN Reconnect eligibility and approved grants can help cover tuition and other expenses. While grants can significantly reduce costs, students might need to contribute a small amount towards their degree, depending on the grant level.
Number of Openings Available
0
Worker Type:
Employee
Company:
BCBST BlueCross BlueShield of Tennessee, Inc.
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
$28k-40k yearly est. Auto-Apply 15d ago
Customer Service Specialist
Inhealth Systems and Services 3.7
Customer service associate job in Chattanooga, TN
As a pediatric-focused Durable Medical Equipment company with operations in 10 different states, Neb Doctors services patients, providers, and payers with a primary focus on respiratory equipment and supplies, breast pumps and supplies, maternity products and supplies, and phototherapy equipment.
As we continue to expand, we are looking to add multiple CustomerService Specialist positions during the first quarter of 2026.
Our CustomerService Specialists are responsible for:
Processing orders for respiratory equipment and supplies, breast pump equipment and supplies, maternity products and supplies, and phototherapy equipment as requested and directed by management.
Trouble-shooting equipment issues and replacement equipment as needed.
Responding to Patient inquiries related to patient statements/patient balances.
Responding to requests and questions from providers (medical offices, clinics, urgent cares, hospitals etc).
Assisting with insurance eligibility verification, benefits confirmation, and prior authorization requests and follow-up with payers.
Assisting with payer-related audit requests and patient record requests as directed.
Other projects and tasks as needed.
As site coordinators for our required office locations in each state, specific responsibilities may include:
Acting as primary local contact for corporate headquarters.
Acting as the local liaison for vendors servicing the location (i.e. HVAC, Shredding Services, Telephone Providers, Landlords, etc.)
Acting as the primary local contact for site inspections by Medicare, Medicaid, Licensing, or Accreditation entities in conjunction with the corporate headquarters responsible party.
Qualifications
Qualifications and Experience Required:
College degree preferred.
Knowledge of Durable Medical Equipment preferred.
Knowledge of medical insurance, government payers (Medicare and Medicaid), managed care plans, deductibles, co-pays, and contractual adjustments.
Minimum of 2 years' experience posting insurance charges and payments and working medical accounts receivables preferred.
Fast and accurate data-entry skills required.
Excellent written and verbal communication skills.
Intermediate MS Word, Adobe, and Excel experience.
Multi-task oriented skills.
100% in the office position.
Compensation and Benefits:
Hourly Range of $17-19 commensurate with experience
Full-time - 40 hours per week
Major medical and dental insurance benefits
401K
ESOP Shares - we are an employee-owned company and employees earn shares annually
$17-19 hourly 3d ago
Wound Care Coordinator
Health Center at Standifer Place
Customer service associate job in Chattanooga, TN
2626 Walker Rd.Chattanooga, TN 3742*************
$10,000 sign-on bonus!
Generous benefits package and competitive pay.
The Wound Care Coordinator is responsible and accountable for the direct oversight, organization and daily functions of the wound care program and the wound care team.
Using current trends and standards of practice, the coordinator identifies patient risk factors that may promote skin breakdown and implements prevention and wound healing strategies.
Patient records and treatments are audited for accuracy by the coordinator.
The Wound Care Coordinator communicates with the wound care team and the facility staff to ensure medical staff orders and the Care Plan is being followed.
The Wound Care Coordinator educates facility staff and the patient and/or patient representative the patient's current wound care status, interventions in place, and treatments performed.
The Wound Care Coordinator maintains and produces the weekly skin wound report.
The Wound Care Coordinator communicates areas of concern to nursing administration.
The Wound Care Coordinator participates in studies, activities, and facility teams whose focus is quality patient care and performance improvement.
QUALIFICATIONS:
Health - Ability to meet performance requirements
Education and Training:
Graduate from an accredited school of nursing.
CWS , WOCNCB, or other Accredited Wound Care Certification preferred.
Maintains a current unencumbered licensed to practice in the state where employed.
Seeks opportunities for personal and professional growth. Attends continuing education offerings and through teaching and mentoring, contributes to the ongoing education of partners under his/her supervision.
Job Knowledge and Capabilities:
Is responsible for maintaining clinical competency as evidenced by application of integrated nursing knowledge and skills, leadership and communication skills.
Utilizes the nursing process in assessment, planning and implementing care.
Exhibits organizational ability related to work flow, prioritizing to meet the patient care needs.
Integrates current standards of practice as well as local, state, and federal regulations related to nursing services in the care of patients.
Practices continuous quality improvement thinking and problem solving skills.
PERFORMANCE REQUIREMENTS:
Physical Demands:
Able to be on feet standing or walking 8-12 hours per day.
Able to lift 60-70 lbs on occasional basis.
Able to bend, stoop, squat and twist numerous times a day.
Able to see and hear adequately in order to respond to auditory and visual requests.
Able to speak in clear, concise voice in order to communicate with patients who may be hearing impaired.
Able to carry out fine motor skills and manual dexterity.
Specific Duties and Responsibilities Required:
Working with the interdisciplinary care team, to assure accurate patient assessment and development/revision of individualized plans of care.
Maintains open and ongoing communication with patients and families, providing opportunity and encouragement to participate in decision making.
Assure that nursing partners have been assigned duties.
Make rounds, with specific attention to high acuity patients.
Monitor unit/units to ensure that appropriate nursing care (according to established policies and procedures) is being provided and that doctors and families are being notified of changes in patients' condition.
Assume responsibility for assisting with medications and treatments as needed (including IV fluids and IV medications).
Assist with admitting patients as required.
Assist with hiring and in the orientation of new nursing partners.
Assures the personal dignity and physical safety of each patient. Assist patients to attain the highest level of self-care possible.
Assist physician during rounds.
Supervise LPN's and other nursing partners as assigned. Complete performance evaluations as required (two times per year).
Make changes in staffing schedule as indicated by absence and illness and contact additional help to assure staffing levels are maintained in order to meet the care needs of patients.
Carry out personnel disciplinary action(s) (written, verbal warnings, suspension and termination) promptly and effectively as stated in personnel policies and amendments.
Maintain the security of the premises and direct unauthorized persons coming on the premises to leave.
Perform other duties as assigned.
Relieve other shifts if needed.
Assuring Resident Safety
$31k-42k yearly est. 42d ago
Coord, Customer Service
Smurfit Westrock
Customer service associate job in Chattanooga, TN
Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Job Summary: The CustomerService Representative (CSR) represents WestRock to the customer and acts as a critical liaison between the customer, sales, and operations teams. The CSR receives and processes routine customer orders, inquiries, and/or customer issues related to orders. The CSR maintains the ongoing relationship with multiple customers and sales staff, utilizing knowledge of products, logistics, production planning, and inventory management. Major Job Responsibilities: Business Excellence
* Provide pricing, inventory availability and production schedule information to customers
* Track warehouse inventories and update customers on order status
* Run customized reports and share data with customers
* Review customer credit information to ensure necessary credit is established for customer orders
* Track order activity and alert appropriate staff of any potential delivery problems
* Suggest alternative products or services to meet customer needs when appropriate
* Support the development of corrective action plans to enable the Quality Manager to research and troubleshoot quality issues
* Record, organize, and process orders and/or inquiries received by telephone, email, and/or through personal customer contact
* Obtain pricing for services and materials required for the manufacturing of customer items that must be manufactured at a different facility People and Culture
* Serve as a connection between customers and sales staff to ensure responsiveness and customer satisfaction
* Collaborate and negotiate viable solutions to maintain customer satisfaction while delivering on WestRock values
* Partner with Quality Manager to resolve routine customer issues
* Partner with Pre-Pricing specialist to build customer specifications and review with production team to ensure efficient production
* Quickly and effectively resolve customer or production issues maintaining clear communication with customers on status and resolution 2 Critical Skills / Capabilities:
* Customer-Oriented: Demonstrates concern for satisfying external and/or internal customers; resolves customer issues in a timely manner; communicates with customers to ensure alignment and satisfaction; ability to operate with customers' best interests in mind
* Communication: Clearly exchanges thoughts, ideas, and messages through written, verbal, and non-verbal methods that promote an understanding with the target audience; listens carefully and attentively
* Collaboration: Works effectively with others to complete a task or achieve a common objective; ability to cooperate in both interpersonal and team relationships to foster enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict constructively
* Problem-Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations; demonstrates tackling a problem by using a logical, systematic, or sequential approach
* Growth and Results Oriented: Demonstrates an interest, willingness and drive to learn new things; seeks to understand concepts, processes, and ideas within area of functional expertise; naturally inquisitive; sets meaningful goals for personal work productivity
* Organizational Skills: Plans, arranges and/or monitor's work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives Technical Skills:
* Microsoft Office - Excel, Outlook, PowerPoint
* Order entry system experience (e.g. AS/400) Other Qualifications: To perform the duties of the job, this role requires:
* Frequently using fingers to type with two hands
* Occasionally reaching by extending fingers on one hand
* Occasionally reaching by extending two arms
* Occasionally using fingers to grasp with two hands
* Occasionally using fingers to pinch with two hands
* The spoken exchange of ideas to be performed loudly 50-75% of the time
* The spoken exchange of ideas to be performed quickly 50-75% of the time
* The safe and accurate preparation and analyzing of data and figures, monitoring of a computer terminal, or inspection of small defects or parts Work Environment:
* Constantly works indoors, in an environment that is climate controlled
* The role is frequently sedentary, which entails sitting or being stationary
* Occasionally stands or walks for 1-2 hours at a time
* Noisy work environment; maintain strict adherence to safety rules and regulations Job Description 3 Experience:
* Required: 3+ years of customerservice related work experience in manufacturing environment or other industries
* Preferred: 3 to 5 years of manufacturing industry experience Education:
* Required: High School diploma or G.E.D
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
$27k-35k yearly est. 19d ago
Customer Service and Office Coordinator
Industrial Plating (Chattanooga
Customer service associate job in Chattanooga, TN
Job Description
We are seeking a CustomerService and Office Coordinator who is driven, resourceful, and eager to learn. This is a hands-on role for someone who thrives in a fast-paced, growing industrial business and takes pride in turning operations into a well-oiled machine.
You'll be at the heart of our administrative and customerservice operations: ensuring every order, shipment, and customer interaction runs smoothly while also identifying opportunities to improve our systems and processes. The ideal candidate is a self-starter who combines meticulous attention to detail with the ability to see the bigger picture and drive continuous improvement.
Key Responsibilities
Customer Operations:
Manage all customerservice functions including order documentation, sales and work order entry, shipment processing, freight coordination, and invoicing.
Operational Reporting:
Prepare and distribute daily, weekly, and monthly reports on order status, backlog, outside services, and invoicing performance to support proactive decision-making.
Purchasing & Inventory Management:
Handle purchasing of outside services, shop inventory, and supplies. Maintain a reliable safety stock system for critical items and perform monthly cycle counts with reconciliations.
Process Improvement & Systems Development:
Identify inefficiencies or bottlenecks in administrative workflows and implement practical, scalable improvements to streamline operations.
Compliance & HR Administration:
Maintain OSHA documentation and reporting, manage MSDS records, and handle new hire paperwork, employee benefits administration, and other HR-related duties.
Customer Credit & Vendor Coordination:
Perform credit checks, manage vendor relationships, and ensure alignment with company credit policies and customer-first standards.
General Office Support:
Provide administrative support including answering phones, managing correspondence, filing, and assisting leadership with special projects as needed.
Who You Are
A self-directed, proactive problem solver who takes initiative and follows through.
Highly organized with strong attention to detail and time management.
Comfortable managing multiple priorities in a dynamic environment.
Curious and eager to learn, improve, and grow within an entrepreneurial company.
A team player who values integrity, accountability, and customer satisfaction.
Qualifications
3-5 years of experience in a self-managed office, customerservice, or operations coordination role.
Strong computer skills, including Microsoft Office Suite; experience with JobBOSS/E2 or similar ERP software a plus.
Bachelor's degree preferred (or equivalent experience in manufacturing, business, or operations).
Excellent communication and problem-solving skills.
Legally authorized to work in the U.S. without company sponsorship.
About Industrial Plating Company
Founded in 1963, Industrial Plating Company has built a strong reputation for innovation and technical excellence in surface finishing and industrial coatings. Our expertise helps Fortune 1000 manufacturers and growing industrial customers alike improve production efficiency, reduce costs, and enhance product quality. As we continue to grow, we're looking for team members who share our entrepreneurial mindset, commitment to integrity, and passion for helping customers succeed.
Why Industrial Plating Company
Be part of a growing, entrepreneurial industrial business with a strong legacy and forward-looking vision.
Work directly with company leadership and influence operational improvements that drive growth.
Join a team committed to ethics, customer success, and continuous learning.
Competitive compensation and benefits, with opportunities for professional development.
You should be proficient in:
CustomerService
Bachelor's Degree
Business-to-Business (B2B)
Sourcing and Procurement Experience
$23k-31k yearly est. 19d ago
Retail Associate
North Chatanooga Tn
Customer service associate job in Chattanooga, TN
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$24k-31k yearly est. Auto-Apply 60d+ ago
Retail Associate
Hamilton Place Tn 3.7
Customer service associate job in Chattanooga, TN
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$24k-30k yearly est. Auto-Apply 60d+ ago
Customer Service - Winner's Circle
Daveandbusters
Customer service associate job in Chattanooga, TN
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
7.25
-
16.5
We are an equal opportunity employer and participate in E-Verify in states where required.
$26k-33k yearly est. Auto-Apply 60d+ ago
Retail Customer Experience Coordinator
Tjmaxx
Customer service associate job in Chattanooga, TN
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customerservice and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customerservice.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
2200 Hamilton Place Blvd
Location:
USA TJ Maxx Store 0380 Chattanooga TNThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 9d ago
Customer Service Associate
Variety Stores LLC
Customer service associate job in Fort Oglethorpe, GA
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Big Lots CustomerServiceAssociate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-30k yearly est. 2d ago
Customer Service
Nooga Paws
Customer service associate job in Chattanooga, TN
Nooga Paws in Chattanooga, TN is looking for a pack member to join our 13 person strong team. We are located on 313 Manufacturers Road Suite 111. Our ideal candidate is self-driven, punctual, and reliable.
Responsibilities
Greet customers and make them feel at home
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Has the ability to lift a box or bag up to 50 lbs. and can stand for an entire shift.
Assist in home deliveries as needed using company vehicle. Safe driving record is required.
Qualifications
Responsible and proven ability to maintain scheduling commitments
Good communication skills with customers
Is a high school graduate or the equivalent.
Enjoys working with animals and people.
Works well with other pack members and management to accomplish duties.
Nooga Paws Benefits for eligible employees:
Medical
Company Sponsored 401k
Paid Time Off
Vacation and Holiday Pay
We are looking forward to hearing from you.
$26k-32k yearly est. 60d+ ago
Outpatient Care Coordinator - PRN - Days (72731)
Hamilton Health Care System 4.4
Customer service associate job in Dalton, GA
The Outpatient Care Coordinator is responsible for collecting, and processing patient information that will contribute to safe, efficient, compassionate, and competent care delivery in a timely manner. This position requires complex assistant skills, clinical knowledge, and sensitivity to patients needs including assessment of needs for referral to other care team members such as social worker, clergy, dietician, physical/occupational therapy, American Cancer Society, other outside agencies and Medical Practices. The Outpatient Care Coordinator also facilitates communication and workflow within and between the infusion center, radiation department and other departments of HMC as well as with external referral sources and medical practices. The Outpatient Care Coordinator performs various duties assisting in the treatment and care of patients in accordance with established methods and procedures of HMC. This position requires knowledge of scheduling, pre-registration, registration, check out, pre-authorization procedures as well as a thorough knowledge of procedure coding for order entry and billing. The Outpatient Care Coordinator collaborates with the Central Business Office to ensure correct charges are filed with insurance providers and works to correct and resolve denied claims, which may include the transcription of clinical notes or Letter of Medical Necessity. The Outpatient Care Coordinator should possess the ability to facilitate physician/patient interactions within and outside of the medical center on behalf of the Oncology Service Line. Requires the ability to obtain and interpret information appropriate for the age group of the patient served. This position includes maintaining supplies and equipment within the department, calling in work orders (Facility Ops/EVS) and submitting orders to replenish supplies.
$30k-37k yearly est. 38d ago
Service Writer/Advisor
Powersports Career
Customer service associate job in Ooltewah, TN
Shoals Outdoor Sports, one of the nation's largest volume powersport, lawn equipment and marine dealers is looking to expand our staff so that we may continue to provide top notch customerservice to our growing customer base.
We are looking for hard working, career-minded, self-starting individuals with a passion for the ATV/UTV community and all things Polaris. Individuals must be customer friendly, prompt, able to communicate well between staff and customers, able to multi-task and enjoy an energetic and fast paced environment.
If this sounds like you, then we urge you to apply and join one of the best and fastest growing dealerships in the Southeast.
GREAT Pay & Benefits in return for GREAT Experience & Drive!
SERVICE ADVISOR EXPERIENCE PREFERRED
Job Requirements:
· Greeting customers and listing all vehicle concerns and information.
· Consulting with mechanics regarding necessary repairs and possible alternatives to repairs.
· Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
· Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
· Providing customers with information and advice on warranty protections, repairs needed, and maintenance needed.
· Overseeing the service department's workflow and schedule.
· Calling customers to advise them about service changes or vehicle pick-up times.
· Maintaining positive customer relationships to ensure repeat business.
· Ensuring all details on services rendered and costs are related to customers and processing their payments.
· with service technicians about parts ordering and ensuring parts are available when needed.
· Submitting and receiving approval from factory and extended warranty for repairs needed.
· Searching digital catalogues for needed parts for repairs, ordering needed parts if not available in store.
· Prior dealership experience preferred
· Strong organization skills a must
· Excellent communication skills a must
· Stable work history
· Good driving record required
· Drug Free
Must Have:
· Urgency and Accountability
· Positive Attitude
· Strong Work Ethic
· Excellent CustomerService skills
Ability to work Independently
BENEFITS
2 weeks vacation pro-rated based on hire date the first year
Paid sick days pro-rated based on hire date the first year
BCBS Health Insurance - portion company paid
Dental, Vision, Life, AD&D, Accident, Critical Illness, Short Term Disability
Company paid life, AD&D and Long Term Disability
HOURS
Tuesday through Friday 8:30 am to 6:00 pm; Saturday 8:00 am to 3:00 pm
$28k-44k yearly est. 22d ago
Service Writer/Advisor
Pro-X Powersports, Inc.
Customer service associate job in Ooltewah, TN
Job Description
Shoals Outdoor Sports, one of the nation's largest volume powersport, lawn equipment and marine dealers is looking to expand our staff so that we may continue to provide top notch customerservice to our growing customer base.
We are looking for hard working, career-minded, self-starting individuals with a passion for the ATV/UTV community and all things Polaris. Individuals must be customer friendly, prompt, able to communicate well between staff and customers, able to multi-task and enjoy an energetic and fast paced environment.
If this sounds like you, then we urge you to apply and join one of the best and fastest growing dealerships in the Southeast.
GREAT Pay & Benefits in return for GREAT Experience & Drive!
SERVICE ADVISOR EXPERIENCE PREFERRED
Job Requirements:
· Greeting customers and listing all vehicle concerns and information.
· Consulting with mechanics regarding necessary repairs and possible alternatives to repairs.
· Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
· Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
· Providing customers with information and advice on warranty protections, repairs needed, and maintenance needed.
· Overseeing the service department's workflow and schedule.
· Calling customers to advise them about service changes or vehicle pick-up times.
· Maintaining positive customer relationships to ensure repeat business.
· Ensuring all details on services rendered and costs are related to customers and processing their payments.
· with service technicians about parts ordering and ensuring parts are available when needed.
· Submitting and receiving approval from factory and extended warranty for repairs needed.
· Searching digital catalogues for needed parts for repairs, ordering needed parts if not available in store.
· Prior dealership experience preferred
· Strong organization skills a must
· Excellent communication skills a must
· Stable work history
· Good driving record required
· Drug Free
Must Have:
· Urgency and Accountability
· Positive Attitude
· Strong Work Ethic
· Excellent CustomerService skills
Ability to work Independently
BENEFITS
2 weeks vacation pro-rated based on hire date the first year
Paid sick days pro-rated based on hire date the first year
BCBS Health Insurance - portion company paid
Dental, Vision, Life, AD&D, Accident, Critical Illness, Short Term Disability
Company paid life, AD&D and Long Term Disability
HOURS
Tuesday through Friday 8:30 am to 6:00 pm; Saturday 8:00 am to 3:00 pm
$28k-44k yearly est. 23d ago
Supervisor, Customer Services
Envoy Air 4.0
Customer service associate job in Chattanooga, TN
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customerservice issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customerservice operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
#envoyoversight
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver's license or passport; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customerservice experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
$29k-37k yearly est. Auto-Apply 22d ago
Customer Service Associate
Variety Stores LLC
Customer service associate job in Chatsworth, GA
Job Description
As a Roses/Roses Express CustomerServiceAssociate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
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Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
How much does a customer service associate earn in Chattanooga, TN?
The average customer service associate in Chattanooga, TN earns between $20,000 and $36,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Chattanooga, TN
$27,000
What are the biggest employers of Customer Service Associates in Chattanooga, TN?
The biggest employers of Customer Service Associates in Chattanooga, TN are: