Customer service associate jobs in Cheektowaga, NY - 1,656 jobs

The Wraparound Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care and who are receiving services through Erie County Department of Social Services. Care Coordination is provided through strength-based, individualized service planning. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of services. Major Responsibilities/Activities: Provides home based services to families in Erie County utilizing the MiiWrap Care Coordination model Utilizes a strengths-based family driven approach to services Partners with children, parents, guardians, Erie County Department of Social Services and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from Conducts assessments throughout duration of the case Provides education, care coordination, and community linkages as appropriate Conducts face to face contacts with families Conducts Child and Family Team meetings each month Participates in trainings required by stakeholders and agency Maintains timely and accurate documentation in two systems Other duties as deemed appropriate Competencies: Solid writing and verbal communication Strong engagement skills and ability to engage with diverse populations Flexibility related to scheduling Familiarity with computer applications (i.e. Word, Excel, Outlook) Familiarity with Fidelity EHR and Connections are a plus Bi-lingual ability is a plus Motivational Interviewing skills are a plus Minimum Requirements: Bachelor's Degree or Master's Degree in a human services related field plus 1 year experience in a professional or internship human services setting. *Experience must be providing direct care services or linkage services to at risk youth/children and families. Valid NYS Driver's License and adequate auto insurance Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds. Hours: Flexible schedule based on clients' needs. Competitive pay rate of $21.512 per hour based on a 37.5 hour work week CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment. Paid Time Off (PTO) -20 PTO Days (25 Days After Five Years of Employment) -14 Paid Holidays (includes 2 flex holidays) - Bereavement: Four Paid Days - Paid Jury Duty Employer Paid Life Insurance Medical, Two Plan Options Dental, Two Plan Options Vision Insurance Wellness Program and Incentives Health Savings Account (HSA) and Quarterly Employer-Contributions Healthcare Flexible Spending Account (FSA) Dependent Care FSA Retirement Employee Referral Bonus Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF) 403(b) Right Away and Employer-Contributions After Two Years Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.

Job Description CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life. CRST's Home Solutions - Installs division provides delivery and installation of products that require skilled labor or trade-licensed technicians. From delivery to installation and assembly, demand for these services has grown significantly. Home Solutions is proud to work with retail and client partners to provide convenient solutions for consumers. Job Summary: Responsible for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various channels, such as in person, phone, email, or social media. They must be able to communicate effectively, understand the customer's needs, and provide solutions or information promptly. Additionally, they may need to collect and record customer data and maintain accurate records of customer interactions. The role requires problem-solving skills, patience, empathy, and the ability to work under pressure. The focus is on building and maintaining positive relationships with customers and providing quality service that meets or exceeds their expectations. Location: On Site in Amherst, NY Compensation: $18.00-$22.75 per hour. A final offer amount is dependent on factors including prior relevant experience, knowledge, and location. Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts. Essential Duties and Responsibilities: Resolve escalated customer complaints Train and development of staff as needed Fostering agent productivity Five9 monitoring, moving agents in and out of queue Taking phone calls or working emails as necessary Make recommendations for process improvement and development based on customer and associate feedback Other duties as assigned by supervisor Ideal Experience and Skill Set: Active Learning and Listening Instructing and Speaking Good Time Management Social Perceptiveness and Coordination Service Orientation Critical Thinking Did You Know? CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees. We're family-owned. We're dedicated to building on our founder's legacy to make CRST the transportation solution. CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives! The CRST Core Values: Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities. EEO Statement: CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.

We are searching for friendly and energetic full-time & part-time Customer Service Team Members to join our Tim Hortons team at 5225 Sheridan Dr in Williamsville, NY on morning shift from (6am-2pm). As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success. In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills. Hospitality & Customer Service: • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire. • Ensure coffee and products are always fresh and accurate by following our REV procedures. • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge. • Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You. • Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer. • Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru. • Maintain speed of service targets by working efficiently and meeting customers' needs. Restaurant Operations: • Adhere to all operational standards and guidelines for product preparation. • Prepare all products accurately by following the order monitor. • Communicate showcase and product needs to ensure availability for customers. • Regularly monitor and record temperatures of required products. • Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods. Policies & Procedures: • Follow all restaurant policies, procedures, and standards. • Practice proper hand washing techniques and adhere to sanitation guidelines. • Complete all sanitation tasks as outlined. • Health & Safety: • Work in compliance with occupational health and safety legislation. • Follow safe work practices and procedures. • Use required personal protective equipment. • Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources. • Operate equipment and machinery safely to ensure the well-being of everyone. Qualifications: • Excellent customer service skills with a friendly and welcoming attitude. • Ability to work in a fast-paced environment with a sense of urgency. • Strong communication and interpersonal skills. • Ability to work on a team and with multiple employees. • Attention to detail and ability to accurately process orders. • Willingness to assist with training new employees. Physical Demands and Working Environment: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes. Physical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from below temperatures and high heat temperatures, and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders. Other: Regular and predictable attendance is an essential function of this job. This in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time. NOTE: By applying for this position, you acknowledge and understand the above . This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed. Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications New Account Representative with Anti money laundering experience (AML) and prior work experience in financial sector. At least 3 years experience opening new accounts. New Account Representative requires: Know your customer (KYC) Read/Write Spanish Knowledge of Excel, Word and Access New account opening (Individual/Joint, Corporations,Offshore, LLC, Partnership, Estate, etc...) Account documentation review experience-(Tax forms W-8,W-9 Corporate Resolutions, Articles of Incorporation, Articles of Association, By-Laws, Financial Statements, Certificate of Incorporation or Commercial Registry AML documentation New Account Representative duties: Conduct Due diligence and Know Your Customer (KYC) research for clients, as part of the business-wide Anti-Money Laundering (AML) Compliance remediation process. • Analysis of accounts and client information according to prescribed internal control policies and procedures .• Identification and production of information required to satisfy the Bank's KYC due diligence policies and processes. • Execute and review negative media alerts from client screening and escalate where necessary .• Package client due diligence research and documentation for review by Relationship Managers. • Meet production target volumes and dates as advised Additional Information $25/HR 6 months

Company: Wilkins Recreational Vehicles Job Title: Service Advisor We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything. Salary Range: $50,000.00 - $80,000.00 (commensurate with experience). Eligible for bonus program. Benefits: Medical, Dental, and Vision Insurance with multiple options. 401K and Employer Matching Program PTO/Sick Time Voluntary Benefit Program Employee Referral Program Employee Discount RV Borrowing Program Job Description: Oversees the entire customer service experience from the point of setting the appointment to finalizing of the customer bill. Greets, establishes, and maintains a positive rapport with customers, Assists customers in determining needs; promotes our products, accordingly, Estimates cost of repair and prepares itemized service order, Initiates service orders, secures customer's signature, and closes when completed, Develops a keen understanding of all of our products and services, Understands effective service sales processes and actively seeks sales opportunities, Maintains good communication with customer and follows up after work is completed to ensure satisfaction, Understands customer's needs, committed to exceed customer expectations every day, Complies with all company policies and procedures. Job Requirements: A minimum of 2 years' experience in a customer service role is preferred but not required, Motivated individual who enjoys working in a fast-paced environment, Professional appearance, Strong communication skills, Positive attitude, Strong work ethic, Professional conduct. We are the #1 RV Dealer in New York State! Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania. Powered by JazzHR uTEn3l9aXD

Ready to turn your retail experience into a career with purpose? At Health System Services , you'll do more than assist customers, you'll help improve lives. We live by our core values: Empathy, Passion, Integrity, and Commitment (E.P.I.C.) and we want YOU to join our dynamic team! We're looking for friendly, motivated individuals who enjoy working with people and want to grow in the healthcare field . As a Retail Associate, you'll be on the front lines of patient care-welcoming clients, handling calls and emails, verifying insurance, completing data entry, and providing compassionate, high-quality service every day. What You'll Do Greet and assist incoming clients with knowledge and a welcoming approach. Measure, fit, and educate patients on durable medical equipment (DME) for proper use and comfort. Verify patient insurance eligibility, benefits, and coverage. Review physician prescriptions and ensure insurance compliance. Build and maintain strong client relationships for resupply and repeat services. Respond to phone inquiries with timely follow-up and resolution. Provide expert guidance on self-pay and out-of-pocket equipment options. Communicate with physicians, hospitals, and referral sources regarding orders and equipment needs. Collaborate across departments to ensure accurate patient care and insurance reimbursement. Enter and manage orders in EMR and order management systems accurately. What We're Looking For Outgoing, friendly, and professional attitude Positive, proactive mindset and strong work ethic Organized with high attention to detail Excellent verbal and written communication skills Team-oriented and collaborative Exceptional customer service skills What You Bring Customer-Focused Experience: Retail or customer service experience preferred. Healthcare Exposure: Medical billing or healthcare customer service experience a plus. Insurance Knowledge: Familiarity with Medicare, Medicaid, and third-party insurance preferred. Education: High School Diploma or equivalent required; two years of college preferred. What You Get - Benefits That Go Beyond the Basics Comprehensive Coverage: Medical, Dental, and Vision insurance for you and your family Retirement Plan: 401K with 3% company contribution after one year and 1,000 hours worked Time Off: Generous PTO, Vacation, and 9 Paid Holidays Extra Support: Short-Term Disability (optional), Company-Paid Long-Term Disability, and Free Confidential Employee Assistance Program Education Benefits: Tuition Reimbursement Program with Niagara University Community Impact: Join an organization that values giving back Compensation: $18.00 - $24.00 per hour, based on experience Shift: 8:30am - 5:00pm, Monday - Friday Location: Wheatfield, NY

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage: $18.00/hr Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: * Up to 40% off the base rate of any standard Hertz rental * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more

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Job Title: Customer Service Associate Pay Rate: Our starting pay ranges from $16.00 to $21.08 depending on job duty/position. Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision Company-paid life insurance for extra protection and peace of mind Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. FLSA: Non-exempt Work Type/ Location: On-site Savers is an E-Verify employer. 3701 McKinley Parkway, Buffalo, NY 14219

Job Title: GreenDrop Attendant-Floater Pay: $16.86 to $21.07 Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com. [Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.] What you can expect: + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. + We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision. + Company-paid life insurance for extra protection and peace of mind. + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. What you'll be working on: + The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. + The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Essential Job Functions: Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following: + Always greet donors in a friendly manner, in full GreenDrop uniform. + Engage in pleasant conversation while acquiring donations from donors by utilizing the bin. + Assist donors with their donations and help to unload their vehicles. + Wear a tablet holder while recording donor information on the company iPad. + Assist truck driver during donation pick-ups. + Organize donations in the stock room. + Maintain the cleanliness of the site, both inside and outside. + Fill out supply orders to keep the site stocked with the necessary tools for job completion. + Other duties assigned by the manager. + Must be able to be on-site during working hours. + Must be able to perform essential job functions with or without reasonable accommodations. What you have: + Ability to work independently without continuous supervision. + Have an outstanding ability to interact with people. + Strong desire to provide magnificent service. + Able and willing to lift up to 50lbs continuously throughout the day. + Ability to work in outside conditions within the different seasons. + Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties. + Must possess a strong ability to positively communicate and interact with donors, co-workers, and management. Minimum Age Requirements: + Must be at least 18 years of age. FLSA: Hourly Travel: As necessary between locations Work Type/Location: 3065 Niagara Falls Blvd., Amherst, NY 14228 3825 Union Rd., Cheektowaga, NY 14225 4705 Transit Rd., Depew, NY 14043 3201 Southwestern Blvd., Orchard Park, NY 14127 Savers/GreenDrop is an E-Verify employer

Share: share to e-mail Job Title: GreenDrop Attendant-Floater Pay: $16.86 to $21.07 Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop at gogreendrop.com. [Footnote disclosure: GreenDrop is a for-profit company and registered professional fundraiser where required.] What you can expect: * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members. * We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision. * Company-paid life insurance for extra protection and peace of mind. * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. What you'll be working on: * The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day. * The Site Attendant will lead by example and demonstrate our Company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Essential Job Functions: Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique. This includes but is not limited to the following: * Always greet donors in a friendly manner, in full GreenDrop uniform. * Engage in pleasant conversation while acquiring donations from donors by utilizing the bin. * Assist donors with their donations and help to unload their vehicles. * Wear a tablet holder while recording donor information on the company iPad. * Assist truck driver during donation pick-ups. * Organize donations in the stock room. * Maintain the cleanliness of the site, both inside and outside. * Fill out supply orders to keep the site stocked with the necessary tools for job completion. * Other duties assigned by the manager. * Must be able to be on-site during working hours. * Must be able to perform essential job functions with or without reasonable accommodations. What you have: * Ability to work independently without continuous supervision. * Have an outstanding ability to interact with people. * Strong desire to provide magnificent service. * Able and willing to lift up to 50lbs continuously throughout the day. * Ability to work in outside conditions within the different seasons. * Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties. * Must possess a strong ability to positively communicate and interact with donors, co-workers, and management. Minimum Age Requirements: * Must be at least 18 years of age. FLSA: Hourly Travel: As necessary between locations Work Type/Location: 3065 Niagara Falls Blvd., Amherst, NY 14228 3825 Union Rd., Cheektowaga, NY 14225 4705 Transit Rd., Depew, NY 14043 3201 Southwestern Blvd., Orchard Park, NY 14127 Savers/GreenDrop is an E-Verify employer Share: share to e-mail

We are seeking a detail-oriented and customer-focused Service Coordinator to join our team. This role is responsible for maintaining accurate records, managing communication, and ensuring exceptional customer service. The Service Coordinator will work directly with customers while collaborating with the Service Manager, Service Engineers, Technicians, and other departments to deliver efficient and professional support. Responsibilities Handle incoming phone calls, emails, and online chats with professionalism and tact. Communicate with customers regarding service needs, including remote troubleshooting, parts orders, and service call requests. Develop a strong understanding of machine layouts to effectively support fleet troubleshooting remotely. Process and manage Parts Orders, Repair Orders, Tickets, documentation, and customer projects. Oversee Customer Returns (RMA requests), ensuring all documentation is accurate and completed during and after repairs. Maintain ownership of machine traveler processes: assigning travelers to all assets, keeping records current, and filing them appropriately. Ensure Service Repair Orders are completed accurately and in a timely manner. Assign and verify appropriate charges for parts, labor, and shipping, ensuring detailed service notes are included. Work proficiently in Odoo for service-related activities and record keeping. Provide guidance, training, and leadership to Service Technicians when needed. Prepare and deliver weekly, monthly, and quarterly reports on service and repair activity. Participate in a rotating on-call schedule to answer customer calls and provide troubleshooting support after hours. Requirements High school diploma or equivalent (required). Minimum 1 year of experience in customer service, sales support, or a related role. Experience troubleshooting electrical and mechanical machinery (preferred). Strong multitasking ability with the capacity to support multiple customers simultaneously. Excellent verbal and written communication skills. Proficient computer skills, including MS Office (Outlook, PowerPoint, Excel, Word). Strong documentation and process-writing skills, with the ability to create training materials. Service-oriented mindset with the ability to resolve customer issues professionally. Self-directed, adaptable, and able to work independently or collaboratively across departments. Positive attitude and a “Customer First” approach. Salary: $45-52K, depending on experience and qualifications Job Descriptions may be changed at any time to support business changes. Viridi Parente is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

We are currently hiring a customer service and shipping associate for our catalog & web business in our factory location. Position is full-time seasonal (December- April) from 8:30am-4:30pm with overtime opportunities and some weekends. This person must possess the ability to maintain a positive attitude while providing exceptional customer service and support of incoming phone calls as well as order entry for customer orders. Must be self-motivated and reliable as this position is very busy during the rush times. We sell our product all over the US and this position will be responsible for picking, packing and shipping for internet and phone orders. Candidates must be physically capable of being on their feet for entire shift. Organizational and computer skills are very important as it is a busy multi-task environment. Job Title: Customer Service & eCommerce Associate Job Category: Production Department/Group: Customer Service Job Code/ Req#: Location: Tonawanda Travel Required: No Level/Salary Range: $16-$19 an hour Position Type: Full Time JOB DESCRIPTION We are currently hiring a customer service and shipping associate for our catalog & web business in our factory location. Position is full-time seasonal (September- April) from 8:30am-4:30pm with overtime opportunities and some weekends. This person must possess the ability to maintain a positive attitude while providing exceptional customer service and support of incoming phone calls as well as order entry for customer orders. Must be self-motivated and reliable as this position is very busy during the rush times. We sell our product all over the US and this position will be responsible for picking, packing and shipping for internet and phone orders. Candidates must be physically capable of being on their feet for entire shift. Organizational and computer skills are very important as it is a busy multi-task environment. ROLE AND RESPONSIBILITIES Packing product into boxes for purchase Answering phones and taking orders in Shopify platform Processing order and packing orders into shipping boxes Processing shipping via cloud-based shipping software Working with Fedex/USPS on pick up schedule QUALIFICATIONS AND EDUCATION REQUIREMENTS · Entry Level PREFERRED SKILLS Ability to work with detail, speed, and accuracy Ability to work well with others during rush times Self-starter Reliable Friendly Physically capable to pack and move boxes weighing up 30 lbs. Must be able to operate a personal computer with a general understanding of application software Must be able to work some weekends during holiday time

To solve complex challenges, you need to challenge the status-quo. At GHD Advisory we are invested in creating sustainable commercial outcomes with clients driving change in water, energy and urbanization. Join a team committed to solving complex challenges across the value chain, from capital deployment to asset management, enabling resilience, growth and sustainability. Together, we'll help create a future for generations to come. Who are we looking for? We're looking for a Water Utility Customer Engagement and Training Specialist to be the trusted voice on water infrastructure implementation. You'll translate complex water system regulations and requirements into clear, actionable direction-developing and delivering training and educational materials to water system customers across multiple states. You'll also assist in developing a defensible water system investment and schedule prioritization rationale, and the tools that support it, while strengthening GHD's water quality education initiatives outside of Erie County. You'll pair that with developing meaningful educational curricula based on the future of sustainable water systems nationwide. From preparing compelling proposals and qualification statements to closely monitoring industry developments in Water Systems, Water Equity, and Affordability, you'll help position GHD as a partner of choice. This is a part-time, as needed position based in Buffalo, NY. Working with an energetic and high performing team, this position offers a variety of work and will see you involved in: Document Preparation: Write and edit material for various target populations, tailoring the tone and content to match the needs and expectations of each audience. Data Collection and Analysis: Use data from a wide range of sources to analyze key themes and identify possible impacts on the business and water customers. Information and Business Advice: Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries and issues and enabling others to take appropriate actions. External Communications: Develop and/or deliver a plan for significant aspects of external communications Stakeholder Engagement: Develop stakeholder engagement by identifying stakeholders; by finding out their needs, issues, and concerns; and by reacting to these needs, issues, and concerns to support the communication of business information and decisions. Personal Capability Building: Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media. Content Creation: Write and edit creative content for various target audiences in line with organizational brand guidelines to publish on websites and in print. Operational Compliance: Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organization's policies and relevant regulatory codes and codes of conduct. Client & Customer Management (External): Manage important client relationships with guidance from senior colleagues, or oversee relationship management with a group of more transactional clients and customers. What you'll bring to the team: Either a Bachelor of Science degree in Education, Public Relations, Communications, Finance, the Arts or 5+ years of experience in a similar field in lieu of this degree Ability to demonstrate the qualities required to communicate effectively with clients and community stakeholders #LI-JK1 Salary Range: $51.00-$125.00 based on experience and location. As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, genetic information, national origin, sex (including same sex), sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, age, disability or handicap, citizenship status, service member status, or any other category protected by federal, state, or local law.

At Sonwil, our enduring mission is to deliver high value, performance driven logistics solutions. We've done just that for over 40 years while building trusted partnerships with the likes of North America's largest shippers. The pursuit of innovation is always at the forefront of our service offerings, and we continue to shape the future of the supply chain and deliver sustainable solutions for future generations to come. Our Customer Experience Representatives are the foundation of the freight brokerage division of our business, helping customers move their inventory in the most cost?effective way by identifying and providing logistics solutions. As a CXR, you will act in a supporting role for our portfolio of accounts while working in a team environment. Every day, you will be interacting directly with our customers: addressing their concerns, implementing solutions, and upholding Sonwil Logistics' commitment to top-tier service. Duties and Responsibilities Act as the main point of contact for customers seeking updates on a shipment Act as a point of contact regarding customer issues to internal stakeholders Develop efficient working relationship with facilities to optimize scheduling and quickly resolve issues Maintain strong relationships with current and prospective shippers Manage relationships with internal stakeholders, including other departments and divisions, to provide a seamless customer experience Proactively identify problems and implement effective solutions Provide exemplary customer service assistance through telephone and email interactions by solving customer problems Manage successful operational flow of loads including customer order processing, appointment scheduling and portal update Ensure accurate and timely order and data entry Generate and evaluate reports, as needed Other duties as assigned Qualifications Associate's degree preferred but not required High level multi-tasking ability with strong organizational skills Enthusiasm and high energy "People person," friendly, outgoing, and confidence is a must Willingness to work in a team environment, but able to conduct themselves and their work independently Transportation or Logistics background a plus but not required Safety Requirements Must be able to work in an office setting Physical Requirements This position is administrative in nature and will require the ability to sit, talk, and hear. This position is frequently required to stand, walk, reach, bend, and lift up to 5 pounds. NOTE: The physical requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Direct reports None Please note that base pay offered may vary depending on job-related knowledge, skills and experience.

TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation: Teammates in this role typically earn a base pay of $16.00 - $17.50 per hour. Also, Teammates average an additional $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Health insurance Paid time off We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with SealMaster. The ideal candidate is friendly, not afraid to get dirty, computer savvy, and good at communication. As a customer service associate, you will have the unique ability to work with customers, service them, and process their transaction. We sell pavement sealer and all the tools and equipment to go with it. This is an industrial setting where you may get dirty from time to time while assisting the customer with the hose to pump the sealer. You will have the interesting opportunity to resolve problems with customers and help them find solutions to do their job better. You can implement your friendly nature, your problem-solving ability and your desire to produce results as a customer service manager. As you manage the store, you will be asked to come up with innovative, unique problem-solving solutions and procedures to ensure that the needs of both the company and the customers are being met. Responsibilities Maintain store inventory and equipment Keep a clean and welcoming storefront and service area Work with stressed customers and stay calm and polite even in tense, emotional situations, remembering that customers are important to our business. Update all customer service information on a regular basis to keep departments ready for review at all times. Determine system improvements, identify customer service trends and always be willing to implement change to improve the environment as well as the product the customer is getting. Provide technical advice, help desk resources, solutions and new techniques on a consistent basis, even while dealing with technological problems and breakdowns. Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Ability to work with industrial equipment Forklift experience is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively Benefits/Perks Competitive Compensation Career Growth Opportunities

At Primetime Vision Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Primetime Vision Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services. Job Description We are looking to hire a vibrant & fresh faced full time customer service specialist to join the onsite customer service and sales team of a locally based promotional marketing company! Let us put your service-minded attitude and exceptional communication skills to use as you become the face of premium & newly introduced brands inside of major retailers and businesses across the nation! You don't have to have a sales background to be successful in this full time role! In fact, most of our biggest success stories come from individuals who have a background in customer service, hospitality, food/beverage management, administrative support and other customer focused environments. If you have a passion for delivering an exceptional face to face customer service experience and are ready to shine in a full time sales and customer focused promotional marketing career then we can teach you the rest! Through a proven 4-8 month paid training program our client's sales management team will teach you to excel as a customer service & sales rep and: Meet sales revenue goals while executing promotional marketing strategies Take care of existing customer base and provide personal care with new customers Tailor customer service & sales to their needs Elevate client brands and build a consumer base through the support of customer service driven promotional campaigns Develop your people skills & conduct one on one sales based interactions with clients and customers We provide paid training to all representatives, travel opportunities, on-going professional development, and a structured growth opportunity from within! Qualifications Assertive and positive attitude Ethical approach to business Customer service experience preferred Competitive drive Proven leadership abilities Full-time availability - able to start immediately Additional Information All your information will be kept confidential according to EEO guidelines.