Customer Service Representative
Customer service associate job in Kirkwood, MO
Waterway is hiring Customer Service Associates at our Kirkwood location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average $18/hour ($16 base + sales bonus guaranteed at $2/hr for first 90 days).
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Kirkwood - 10850 Manchester Rd. Kirkwood, MO 63122. Other locations across St. Louis available.
What else you'll enjoy:
People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
Flexible Scheduling - variable schedules built around your availability.
Perks and Discounts - free carwashes plus fuel and retail store discounts
Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.
Waterway is proud to be recognized a multi-time USA Today and St. Louis Post Dispatch Top Workplace as voted by our team members!
Qualifications:
What you need:
Be friendly and engaging! A positive attitude and a will to succeed!
No experience required. Experience in customer service, retail, or sales preferred.
Minimum Requirements:
Current and valid drivers' license;
Professional demeanor, behavior, and appearance in accordance with company policy;
Ability to perform all essential functions safely without endangering oneself or others;
Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
Ability to complete all required trainings/certifications required to perform any of the required functions.
Responsibilities:
What You'll Do - The Details:
Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
Car Washes - identify customer needs and present complimentary solutions.
Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.
Other Functions
Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
Perform various transactional functions to meet customer demand and store staffing needs.
Various other functions as identified and directed by management.
Physical Requirements:
Work Environment/Physical Demands
Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
Cognitive - perform arithmetic calculations and operate data entry devices.
Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.
EEO Statement:
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
BJC Independence Center - Psych Rehab Specialist III
Customer service associate job in Saint Louis, MO
Additional Information About the Role
BJC Independence Center (IC) is an internationally recognized, community-based behavioral health organization for adults in St Louis living with a mental illness. Our mission is to provide all the services and resources a person living with a serious and persistent mental illness needs, to manage their symptoms, find belonging and purpose, and gain the independence to live a healthy, quality life. Since 1981, IC has offered a comprehensive system of programs and services including housing, case management, psychiatric care, employment and vocational support, wellness and social opportunities. Our programs create a restorative environment that includes the support of others who are in recovery and access to targeted resources that equip them to initiate and sustain the healthy behaviors necessary to live and work independently in the community. If, like us, you believe that every person has the right to a meaningful, caring and challenging community, then we have a career for you at Independence Center. Please use the link below to learn more about this extraordinary club house! *************************************
Shift Hours: Monday - Friday 8 AM - 4 PM, plus one unusual shift once a month either Thursday 10 AM - 6 PM
or
Saturday 10 AM - 2 PM
Holiday requirement: You are required to be a part of the holiday rotation, these are based on the specialized programs that the Independence Center hosts for members. Christmas
or
Thanksgiving are the larger holidays where you would be asked to work from 10 AM - 2 PM
Job Responsibilities: You will work on 3 different units within the Independence Center working side by side with other members of different educational backgrounds. The Members of the Independence Center are Adults living with a serious and persistent mental illness
Overview
BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Francois, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.
Preferred Qualifications
Role Purpose
The Psych Rehab Specialist III is responsible for providing psycho-social rehabilitation services, based on the evidence-based Clubhouse Model approach to recovery for people living with serious and persistent mental illness. This position provides a restorative environment for people whose lives have been severely disrupted because of their mental illness, and who need the support of others who are in recovery. This position provides opportunities for friendship, employment, housing, education, and access to medical and psychiatric services in a single caring and safe environment while reducing suicide, hospitalization and incarceration rates associated with mental illness.
Responsibilities
Work Ordered Day: Provides Clubhouse services, by applying the International Clubhouse Standards; identifies members' strengths and talents, utilize those talents by building genuine relationships and engaging members in meaningful work opportunities that result in improved self-confidence, sense of purpose, and self-worth, that lead to positive outcomes including but not limited to employment, education, housing, social, legal, substance abuse, health and wellness, and overall improved quality of life.
Employment: Provides members with opportunities to obtain paid employment in the local labor market through Transitional and Supported Employment; manages transitional employment positions at places of business in the community; develops and maintains employer relationships; trains and supports members on job site and provide around the job supports to assist with goal achievement.
Outreach, Advocacy, and Crisis Intervention: Provides phone and mobile outreach to members who are not participating to re-engage in services; supports members with identifying and accessing resources, including social security benefits, food stamps, housing subsidies, Medicaid, etc.; supports members through crisis situations by identifying the seriousness of the problem, accessing needed services, assisting with hospitalization, coordinating with other service providers and family when appropriate, and ensuring follow-up.
Documentation: Follows Department of Mental Health and Medicaid guidelines, assists members in creating and updating a treatment plan, completes weekly progress notes based on goals in the treatment plan, collaboratively when possible, and partners with members to achieve their individualized goals.
Provides mentoring and job shadowing to Clubhouse colleagues.
Minimum Requirements
Education
Master's Degree
- Human Services or related
Experience
Licenses & Certifications
Valid Driver's License
Preferred Requirements
Experience
2-5 years
Supervisor Experience
No Experience
Licenses & Certifications
Class E Driver's License in MO
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to our Benefits Summary
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
Customer Service Specialist
Customer service associate job in OFallon, MO
VSM (Vereinigte Schmirgel-und Maschinen-Fabriken) was established in 1864 as a leading manufacturer of coated abrasives for the industrial processing of metal and wood-based materials. Headquartered in Hannover, Germany the company has grown to approximately 8000 employees worldwide, with approximately $150 million in sales. With over 10 international subsidiaries, VSM Abrasives Corporation is responsible for the United States market.
VSM Abrasives Corporation, a leading manufacturer of coated abrasives located in O'Fallon, MO has an immediate opportunity in our Customer Service department.
Customer Solutions Specialist
Essential Duties and Responsibilities: Others may be assigned as needed.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Respond promptly to customer inquiries.
Retain product knowledge to answer questions quickly.
Maintain records of customer interactions, transactions, comments, and complaints.
Provide customers and sales team with quotes.
Acknowledge and resolve customer complaints promptly; communicate and coordinate with colleagues as necessary to resolve issues and answer product questions.
Build sustainable relationships of trust through open and interactive communication.
Assist with placement of orders, refunds, or exchanges.
Qualifications:
Associate's degree in business.
Proficient in Microsoft Office Programs.
Advance skills in excel.
Proven customer support experience or experience as a Customer Service Representative.
Manufacturing experience is a plus.
Ability to remain calm under pressure or if a customer is upset.
Must be able to communicate in a professional manner.
Help with expediting sample orders to customers.
Ability to manage a high volume of written communication.
Ability to multi-task, prioritize and manage time effectively.
Strong phone communication skills with active listening.
Willingness to learn and support the team.
Must be able to do basic math skills.
What we can offer you: competitive wages, a great working environment, and full spectrum excellent benefits.
Find out why VSM is an employer of choice. Visit our website and apply online at:
***********************************
or email your resume to:
*******************************
.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Bilingual Customer Support Specialist(Korean/Vietnamese)
Customer service associate job in Chesterfield, MO
Hi,
BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************".
Bilingual Korean/Vietnamese Customer Support Specialist
Location: Chesterfield, MO & Pittsburgh, PA
Responsibilities:
Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
Provide patient care to accurately support pharma programs and triage to appropriate teams when required
Strive to meet and exceed structured performance targets.
Document all call information and data discovery according to operating procedures
Utilize Knowledge Base materials as a foundation for resolving inquiries
Maintain confidentiality of patient and proprietary information
Develop a working knowledge of company related security and privacy practices.
Participate in continued education on product changes, new features and product launches
Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
Requirements:
Bilingual Vietnamese required, with strong command of the English language
High school diploma or GED required, Bachelor's degree strongly preferred
Customer service or inbound call center experience required
Healthcare, pharmacy or other relevant industry experience strongly preferred
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Location/Hours:
Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm
Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm)
Scheduling flexibility, as your schedule may change over time according to business needs
Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017
Benefits
Medical, dental, and vision insurance plans that fit your needs
401(k) retirement plan
Paid time off, sick time & holidays
Paid parental/baby bonding leave
Daily meal stipend for onsite marketplace
Pre-tax transit benefits and free onsite parking
Customer Service Representative (Hiring Immediately)
Customer service associate job in Saint Louis, MO
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.
Customer Service Account Representative
Customer service associate job in Saint Louis, MO
Our client is currently seeking a Customer Service Representative that can be based in either St. Louis MO or Nashville TN. This is for an industry leading packaging manufacturer. The ideal candidate will have Customer Service experience within Manufacturing. This is not a Call Center position. This is more of an Account Representative. This position is Mon - Fri during the days. This position is responsible for receiving, resolving, and communicating solutions to customer inquiries or complaints. This role focuses on maintaining customer satisfaction through accurate order processing, effective communication, and completing administrative tasks for an assigned portfolio of customer accounts.
Interested Candidates should contact Lee Douglas at ************ or email a current resume to ******************
This job will have the following responsibilities:
Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assisting customers in making informed decisions.
Receives and manages customer inquiries, delivering responses via phone calls and emails, efficiently addressing their concerns and resolving issues encountered.
Completion of Customer Complaint Forms (CCFs) for thorough issue documentation and follow-up, ensuring all complaints are properly addressed and resolved.
Oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays.
Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations.
Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes.
Collaborate with internal departments, including but not limited to, sales services teams, production, logistics and sales to ensure seamless service delivery for assigned accounts.
Qualifications & Requirements:
High School Diploma - Associates Degree Preferred
2+ years' of Customer Service / Account Representative experience - Manufacturing Preferred
Maintains strict confidentiality and protects privacy of confidential/sensitive information.
Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar.
Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
#JDP
Customer Service Representative
Customer service associate job in Saint Louis, MO
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Slot Service Specialist/Dual Rate Supervisor
Customer service associate job in Saint Charles, MO
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles.
Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property
Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times.
This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property.
Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity.
Provide cash handling service to casino patrons in your assigned areas of Casino Floor.
Responsible for assigned casino funds and proper handling of funds exchanges.
Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance.
Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities.
Ensure that the slot machines are operating properly, and all procedures are executed according to company policy.
Perform minor slot machine repairs not requiring a Slot Technician.
Assist casino patrons with general questions concerning the Casino.
Comply with all Company and departmental policies, procedures, and internal controls.
All other duties as assigned.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Vehicle Service Specialist
Customer service associate job in Arnold, MO
ALL ROADS LEAD TO THIS OPPORTUNITY
The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.
ROLE OVERVIEW: What you'll do to drive success
When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.
Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to:
Change oil
Check and refill fluids
Rotate tires
Test and replace batteries
Inspect and replace lights and wipers
Perform an 18-point maintenance check
And other preventive maintenance services
BENEFITS: What you'll gain to fuel your goals
We're committed to putting our people first in every way possible. That's why we offer a variety of benefits to help you navigate and advance a better future.
Here's a look at some of our unique benefits:
Compensation:
Compensation: $16.75 per hour weekly pay.
Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months.
Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.
QUALIFICATIONS: What you'll need to keep moving forward
From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way.
We seek team members with:
Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
English fluency in reading, writing, and speaking
We expect you can:
Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Crouch, bend, twist, and work with your hands above your head
Be comfortable working in a non-climate-controlled environment
Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you.
Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Customer Service Officer
Customer service associate job in Jennings, MO
At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive - and that it's all driven by human intelligence. Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what's possible.
From manufacturing and engineering to cybersecurity and space, we're driving progress in some of the world's most important industries - and working together to build a future we can all trust.
Our Explosive Ordnance Systems team enables the Australian Defence Force through storage, distribution, maintenance and disposal of these systems, all across Australia. As a turnkey solution, we offer the opportunity to gain a holistic understanding of our business operations, creating huge opportunities for growth.
In this exciting site-based role, you will be responsible for providing outstanding customer service to all internal and external personnel, ensuring all administration tasks are completed and maintaining accurate data entry.
* Deliver comprehensive administration support
* Perform accurate and timely data entry to support operational efficiency
* Preparation of work orders
* Prepare and provide reports and documentation
* Provide quality customer service to internal and external customers and staff
* Manage and maintain the accurate operation of the inventory stock management system
Your Experience
On day one in this role, we'll expect you to bring the following skills, experience and behaviours:
* Advanced data entry ability
* Strong numeric, literacy, independent and comprehension skills
* Intermediate to advanced MS Word and Excel skills
* Experience in a customer service role
* Experience / knowledge in warehousing processes - desirable
* Experience working in a Defence environment - desirable
* Basic experience or working knowledge of dangerous goods - desirable
* Availability for local and interstate travel as required
As part of our commitment, we offer:
* Competitive remuneration (Insert WAGE EA) + Super + Profit Share
* ThalesFlex - Hybrid work environment
* Fitness Passport Discount - Access to a network of Gyms across AUS as cheap as $14.95 P/W
* Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
* Modernised Paid Parental Leave
* Veterans Leave
* Novated Lease options
* Family support through our partnership with Parents at Work
* Personal & professional training development opportunities
* Sonder - Wellbeing & Support Partner
We are recognised as a Family Friendly Workplace.
We are proud to be endorsed as a Work180 Employer, read more about our WORK180 endorsement.
Good to Know
Prior to being offered employment, you will need to complete pre-employment police and medical checks.
A Defence security clearance NV1 is also required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance.
Additional information with regards to clearances is available from the Australian Government Security Vetting Agency website ********************************* In some cases, individuals who hold a current clearance from a foreign government may be eligible to have this clearance recognised by the Australian Government and be eligible for this role. The Australian Defence Trade Controls Act (DTCA) is applicable and as such, your nationality may be a factor in determining your suitability for this role.
It's easy to dismiss the perfect opportunity if you don't see yourself as the perfect fit. If this role feels right - no matter your background or personal circumstances - please introduce yourself or join our community. We're committed to supporting a diverse workplace, and that starts here.
We're proud to be endorsed by WORK180 as an Employer for All Women, but we know there's always more we can do. We'll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.
Read more about our WORK180 endorsement.
Auto-ApplyCustomer Relations Specialist I
Customer service associate job in Saint Louis, MO
Organization Profile The primary mission of Lutheran Church Extension Fund (LCEF) is to provide financial resources and related services for ministry, witness, and outreach of The Lutheran Church - Missouri Synod (LCMS). In so doing it shall raise funds primarily through the issuance of corporate notes and other debt instruments. Its assets shall be used exclusively for the following: To provide financing and services for the acquisition of sites; the construction of facilities; the purchase of buildings and equipment; operating expenses; professional church worker education; the residential housing needs of professional church workers; and other purposes approved by its governing board consistent with the ministry and mission of the Synod under policies approved by the Board of Directors of the Synod.
Reporting Relationship
The Customer Relations Specialist I reports directly to the Customer Relations Director.
Summary
The Customer Relations Specialist I is responsible for inbound and outbound calls with customers. This position responds to account inquiries, processes work, and routes work to appropriate teams to be processed. Tasks are executed following established processes and procedures, under general supervision.
Essential Job Functions
Manage inbound and outbound calls with customers to resolve questions, provide forms or documents or assist them in finding information on the website or through customer portals.
Assist customers with questions on current products and services or direct them where to find the information.
Assist customers in locating documents and information on the company website.
Fulfill requests and complete all paperwork needed for processing.
Engage with other departments to resolve customer situations.
Route work to appropriate teams to be processed through established processes and procedures.
Document call interactions according to established process.
Complex tasks or requests for exceptions are escalated for review and resolution.
Education and Experience
Minimum three year's experience working in a financial institution, call center, or customer service.
Series 63 license, or ability to pass the Uniform Securities Agent State Law Examination (Series 63) within 60 days of employment.
Associate's degree in business or related field, preferred.
Competencies (Knowledge, Skills and Abilities)
Knowledge of deposit and loan products and services. Understanding of IRA rules and regulations.
Learns new skills/information/processes easily and applies new knowledge quickly. Strong computer skills, including Microsoft Office. Ability to learn proprietary and non-proprietary software applications.
Aptitude for managing and diffusing difficult customer service situations. Communicates with empathy, tact, and respect.
Partner with others to engage in problem-solving. Ability to clearly articulate issues and concerns and recommend solutions.
Outstanding communication skills, both written and verbal. Ability to provide clear direction and feedback and can communicate effectively with various audiences and all levels of the organization.
Exercises discretion and judgment in confidential matters.
Strong organizational skills with the ability to prioritize and multi-task. Detail oriented with high degree of accuracy.
Results-driven with the ability to work well under pressure and under tight deadlines, and with minimal supervision.
Participates fully on assigned and adjunct teams, fosters a collaborative spirit, and builds collaborative networks with internal staff.
Is energized by change and welcomes new opportunities; quickly learns and adapts to change. Manages uncertainty and stress during change and rallies behind change initiatives.
Seeks self-development opportunities. Cooperates and participates fully in the coaching process and actively seeks continuous learning to improve personal and team performance.
Required to have a flexible work schedule, specifically covering LCEF's Customer Relations business hours.
Aligned with LCEF values and committed to LCEF mission and goals.
Supervisory Responsibility
None
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Customer Service Advisor
Customer service associate job in Saint Louis, MO
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Client Experience Specialist
Customer service associate job in Shiloh, IL
Client Experience Specialist Unlimited Earning Potential - $42K+ Commission 5-Day Work Week | Paid Training | Full Benefits | Career Growth Auffenberg Dealer Group in Shiloh, IL is seeking people-first professionals who know how to connect, communicate, and create an exceptional experience for every customer. Whether you've worked as a bank teller, bartender, retail associate, call center representative, door-to-door sales rep, or in any other customer-focused role - your ability to make people feel valued is exactly what we're looking for. We strongly encourage recent college graduates and those with prior military experience to apply. We value the discipline, teamwork, and communication skills these backgrounds bring. We don't just sell cars - we build relationships. Our customers trust us to listen, guide them through the process, and make their time with us enjoyable and productive. We also value our employees' time, offering a structured 5-day work week, ongoing training, and a clear path for advancement. Many of our leaders started in this very role! What You'll Do
Build genuine relationships with customers through active listening and clear communication
Learn and present vehicle features, benefits, and options in a way that's easy to understand
Work closely with managers, teammates, and our business development team to ensure customers have a seamless experience
Follow up with customers and maintain connections for future needs
Help us maintain Auffenberg's reputation for integrity, service, and customer care
What We're Looking For
Motivated, professional, ready to learn and grow (recent grads and prior military encouraged to apply!)
Friendly, engaging personality with strong people skills
Previous experience in customer-facing roles (teller, bartender, retail, call center, service industry, etc.) a plus
Excellent communication skills, both verbal and written
Team-oriented with a strong work ethic and positive attitude
Comfort using technology and CRM tools to stay organized
What We Offer
Income potential of $42K+ annually with commission and bonuses
5-day work week (we respect your time!)
Paid training and ongoing professional development
We promote from within - real career growth opportunities
Full benefits: 401(k), health, dental, PTO, employee discounts
A culture that values people first - both customers and employees.
Family First Organization
We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
Auto-ApplyPart-Time ATS Reservationist (Grant-Funded)
Customer service associate job in Belleville, IL
ANNOUNCEMENT Southwestern Illinois College is accepting applications for the SWIC part-time, grant-funded position of ATS Reservationist. These positions are covered under the agreement between the College and Local 6600 IFT/AFT, AFL/CIO. Your application will be placed in a pool for review as positions become available.
POSITION DESCRIPTION
In accordance with the Mission and Values of Southwestern Illinois College, this is a part-time position funded by external funds. The ATS Reservationist receives customer calls and accurately records customer reservation information in a computer based environment, provides accurate route and schedule information to the customer, and is responsible for follow-up data entry and record keeping. Flexibility in scheduling including availability Sunday through Saturday, primarily regular daytime hours. This position is contingent upon external funds.
QUALIFICATIONS
1. High school dipolma or GED equivalent is required.
2. Prior work experience of at least one year dealing with customers is required, preferably in a telecommuincations environment.
3. Require familiarity with computers, specifically Microsoft Office products and Windows.
STARTING PAY AND HOURS
$21.96 per hour, up to 28 hours per week.
BENEFITS & PERKS
Benefit availability and eligibility may vary from the summary listed below. Please visit ************ for more information.
* Uniforms, tools, and safety equipment provided by the College.
* Retirement savings plan through State Universities Retirement System of Illinois and voluntary 403(b) and 457(b) savings plan
* Eligibility for paid leave
* Educational incentives including Reduced Tuition at Southwestern Illinois College
* Employee Assistance Program, employee discounts, gym access, additional voluntary benefits and more!
WORK LOCATION
East Saint Louis Metro Garage
APPLICATION DEADLINE
This position will remain open until filled.
APPLICATION PROCEDURE
Required application materials, such as resume, cover letter and references, should be attached to your application. Other required application materials, i.e., unofficial transcripts, etc., should be attached after your application has been submitted (official college transcripts must be provided at time of hire). Go to your My Job Applications page from the careers home page of your account.
Southwestern Illinois College
is proud to be an EEO/AA Employer/Educator
Smoke/Tobacco/Vapor/Drug-Free Workplace
Service Center Representative
Customer service associate job in Lake Saint Louis, MO
Job Description
St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations.
SCC is looking for a full-time Service Center Representative to join our Student Services Department.
POSITION SUMMARY:
The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answer the college's main phone number promptly and professionally.
Provide general information about the college, including admissions, programs, events, and services.
Direct calls to the appropriate departments or individuals based on the caller's needs.
Maintain an up-to-date directory of college departments, services, and staff.
Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department.
Keep accurate records of calls, including the nature of the inquiry and any actions taken.
Assist with other administrative tasks, such as managing the reception area and supporting other departments.
Maintain a high level of confidentiality regarding student and staff information.
Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information.
MINIMUM EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Some college coursework preferred.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to multitask and manage time effectively.
PREFERRED EXPERIENCE:
Previous experience in a call center, customer service, or administrative role is desirable.
Experience in an educational setting is a plus.
St. Charles Community College is an Equal Opportunity Employer.
Client Service Representative (Hiring Immediately)
Customer service associate job in Saint Louis, MO
Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today!
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
Responsibilities
Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events
Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers
Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events
Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations
Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets
Qualifications
Customer Service Experience: Previous customer service experience is highly desired
Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills
Educational Background: High school diploma required, bachelor's degree preferred
Sales Process Knowledge: Understanding the sales process and how to enter information into
client databases desired
Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.
Customer Service Representative
Customer service associate job in Edwardsville, IL
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Vehicle Service Specialist
Customer service associate job in Arnold, MO
ALL ROADS LEAD TO THIS OPPORTUNITY
The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.
ROLE OVERVIEW: What you'll do to drive success
When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.
Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to:
Change oil
Check and refill fluids
Rotate tires
Test and replace batteries
Inspect and replace lights and wipers
Perform an 18-point maintenance check
And other preventive maintenance services
BENEFITS: What you'll gain to fuel your goals
We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future.
Here's a look at some of our unique benefits:
Compensation:
Compensation: $16.75 per hour weekly pay.
Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months.
Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.
QUALIFICATIONS: What you'll need to keep moving forward
From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way.
We seek team members with:
Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
English fluency in reading, writing, and speaking
We expect you can:
Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Crouch, bend, twist, and work with your hands above your head
Be comfortable working in a non-climate-controlled environment
Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you.
*Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ...@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Customer Service Advisor
Customer service associate job in Saint Louis, MO
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
* Promote the Pick-n-Pull Safety Culture.
* Be a team player. Work as a member of the team to help the team achieve its goals.
* Maintain a high level of integrity.
* Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
* Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
* Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
* Follow all company policies and procedures.
* Identify when customer interaction requires assistance from management.
* Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
* Additional duties as assigned.
Qualifications:
* Must work safely at all times.
* Must have good people skills with an outgoing friendly positive attitude.
* Able to work retail hours including overtime, weekends and holidays.
* Must have reliable means of transportation.
* Must be able to read, write, and speak in the English language.
* Bilingual in Spanish a plus, but not required.
* Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
* Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
* Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
* Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
* Vision must be sufficient to perform job functions safely as described above.
* Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
* Exposure on a regular basis to outdoor weather conditions.
* Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Service Center Representative - 72195
Customer service associate job in Cottleville, MO
St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations.
SCC is looking for a full-time Service Center Representative to join our Student Services Department.
POSITION SUMMARY:
The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Answer the college's main phone number promptly and professionally.
* Provide general information about the college, including admissions, programs, events, and services.
* Direct calls to the appropriate departments or individuals based on the caller's needs.
* Maintain an up-to-date directory of college departments, services, and staff.
* Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department.
* Keep accurate records of calls, including the nature of the inquiry and any actions taken.
* Assist with other administrative tasks, such as managing the reception area and supporting other departments.
* Maintain a high level of confidentiality regarding student and staff information.
* Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information.
MINIMUM EDUCATION and/or EXPERIENCE:
* High school diploma or equivalent required.
* Some college coursework preferred.
* Excellent verbal and written communication skills.
* Strong organizational skills and attention to detail.
* Ability to multitask and manage time effectively.
PREFERRED EXPERIENCE:
* Previous experience in a call center, customer service, or administrative role is desirable.
* Experience in an educational setting is a plus.
St. Charles Community College is an Equal Opportunity Employer.