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Customer service associate jobs in Coeur dAlene, ID

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  • Customer Service Clerk III

    Kootenai County, Id 4.8company rating

    Customer service associate job in Coeur dAlene, ID

    Join Our Team as Customer Service Clerk III at the Assessor's Office! Are you passionate about helping others and delivering exceptional customer service? Do you enjoy a dynamic work environment that allows you to play a vital role in supporting the community? If so, we want you to apply for the Customer Service Clerk III position with the Kootenai County Assessor's Office! As the first point of contact for the Assessor's Office, you'll become the "face" of the department, ensuring a positive and professional experience for residents and professionals alike. Your expertise and dedication will directly contribute to our office's success in achieving important goals, projects, and objectives. This is your opportunity to make a meaningful impact while advancing your career in local government! Why You Should Apply: * Competitive Salary: $20.60 to $21.54 per hour, based on qualifications and experience. * Amazing Benefits: Enjoy an exceptional Benefits Package including health care for eligible employees and their dependents at our free medical clinic offering primary care, select medications, select lab services, and more. * Generous Paid Time Off: Full time employees earn up to 8 hours of vacation per month increasing with years of service and a strong retirement plan through the Public Employees Retirement System of Idaho (PERSI). * Career Growth: Opportunities for career advancement and public student loan forgiveness eligibility. What You'll Be Doing: * Providing exceptional front-counter customer service to the public and assisting with inquiries related to property assessments and valuations. * Interpreting assessment records and appraisal notes to guide customers through property ownership and assessment procedures. * Coordinating with Appraisers, Land Records, and Mapping staff to resolve complex inquiries. * Handling a high-volume phone system, multitasking, and staying organized in a fast-paced, customer-focused environment. Do You Qualify? We're looking for someone with: * A high school diploma (or GED) and at least six months of related experience or training (no degree required). * Excellent customer service skills and the ability to communicate effectively. * A good understanding of administrative and secretarial procedures, real estate, property ownership transfers, or title chains is a plus. * The ability to maintain composure and professionalism in a high-pressure environment. * A valid driver's license and a clean driving record (must be insurable). * Click here to view the full job description. This Is the Job for You If: * You thrive in busy office environments and enjoy providing front-line support to people. * You're organized, detail-oriented, and excel at managing multiple tasks simultaneously. * You handle stressful situations with calmness and professionalism. * You love contributing to the community and providing crucial services that make a real difference. About Kootenai County: Located in beautiful northern Idaho, Kootenai County offers an unmatched quality of life surrounded by scenic mountains and over 20 pristine lakes. If you enjoy outdoor activities like hiking, boating, and skiing, this is the perfect place to call home! With a low crime rate, a welcoming community, and the city of Coeur d'Alene offering a vibrant atmosphere, it's an ideal location for both work and play. Apply Today! To apply, visit Kootenai County Employment Opportunities and submit your online application. Be sure to attach your cover letter and resume with your application to be considered for this position. For questions, please contact Human Resources at ************** or email *************. Equal Opportunity Employer/Vets Preference/Drug-Free Workplace We look forward to hearing from you!
    $20.6-21.5 hourly Easy Apply 17d ago
  • Retail Associate

    Coeur D'Alene Id 3.3company rating

    Customer service associate job in Coeur dAlene, ID

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Retail Associate

    Spokane Wa 3.5company rating

    Customer service associate job in Spokane, WA

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $36k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative | Full-Time|

    Heritage Health 3.9company rating

    Customer service associate job in Coeur dAlene, ID

    Heritage Health is seeking a full-time (1.0 FTE) Customer Service Representative to join our team at our Center for Healthy Living in Coeur d' Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally. Schedule: 7:00am to 5:30pm Why You Should Join our Dynamic Healthcare Team: Passionate Purpose: We're committed to enhancing lives, every day. Unmatched Support: We are committed to a fun and supportive team environment. Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance. Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings. Exceptional Rewards: Competitive pay, and benefits Benefits: Health Insurance: 100% employer-paid employee coverage for medical, dental, and vision plans for full-time employees. Life Insurance: Employer-paid for 1x annual salary (optional coverage available for additional cost). Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance. Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions. Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher. Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members. The Client Services Representative is responsible for delivering exceptional customer service to all Heritage Health clients during the check-in and check-out process. This role works closely with clinical staff to ensure patient visits are processed efficiently and accurately. The representative is also responsible for implementing and adhering to established Heritage Health policies and protocols to support a seamless and professional client experience. Requirements Minimum of two (2) years of office experience; experience in a medical or healthcare setting strongly preferred Ability to pass an enhanced background check conducted by the Idaho Department of Health and Welfare Criminal History Unit Strong organizational, communication, and customer service skills Proficient in the use of standard office software and equipment Ability to maintain confidentiality and adhere to HIPAA regulations Essential Functions: Greet and check in clients, ensuring demographic information and insurance details are updated at each visit Answer incoming calls using a multi-line phone system, take accurate messages, and promptly relay them to counselors Schedule appointments for new and existing clients using three electronic practice management systems Make appointment reminder calls for all scheduled clients Verify Medicaid coverage at each visit and obtain Healthy Connections authorization when applicable Collect co-pays from self-pay and third-party payer clients at each visit; refer clients unable to pay to the billing/collections team Assist with client check-out as needed Create and maintain client charts in accordance with documentation standards Audit counselor charts for clinical documentation compliance based on funding source requirements Track and document No Show appointments; follow established No Show protocol Process all scheduled self-pay clients through the Medicaid system to verify potential coverage Maintain a clean and organized waiting area throughout the day Perform general office duties including copying, faxing, scanning, and handling incoming/outgoing mail Maintain regular and predictable attendance Perform other duties as assigned to support clinic operation Key Success Factors: Demonstrated proficiency in general office duties, including filing, scanning, and managing administrative tasks Consistently professional phone etiquette and effective verbal communication skills Strong problem-solving abilities with the capacity to manage multiple priorities in a fast paced environment Solid organizational skills with attention to detail and accuracy Working knowledge of insurance processes, including Medicaid and third-party payer systems Excellent customer service skills, with the ability to interact compassionately and efficiently with diverse client populations Job Overview: Working Conditions: Work is normally performed in a typical interior, medical work environment in a clinic building. Work may be demanding and chaotic at times. May be exposed to a patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind. Physical Requirements and Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Must be able to stand, sit, and be mobile for one-third to two-thirds of the workday Frequent use of hands for fingering, handling, and feeling (over two-thirds of the time) Reaching with hands and arms occurs approximately one-third of the workday Occasional climbing, balancing, stooping, kneeling, or crouching (less than one-third of the time) Requires frequent verbal communication and active listening (over two-thirds of the time) Must be able to lift or exert force up to 10 pounds approximately 50% of the time, and up to 25-40 pounds less than one-third of the time Rarely required to lift more than 41 pounds Must be capable of efficient keyboard use and possess the ability to hear, see, speak, and read effectively Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues. Salary Description $19.81 to $28.20 an hour
    $19.8-28.2 hourly 22d ago
  • Showroom Retail Associate

    Shabby Fabrics

    Customer service associate job in Post Falls, ID

    Since 2005, Shabby Fabrics has been spreading joy and creativity around the world! We're a global leader in the quilting industry, loved for our innovative designs, original artwork, and top-notch quality. Nestled in beautiful Post Falls, Idaho, our mission is simple: inspire creativity and brighten lives. We're a team that values positivity, teamwork, and a drama-free workplace (yes, really!). Every person here is valued, and we work hard to make Shabby Fabrics a place people love to come to every day. Why You'll Love This Role: The Showroom Retail Associate is a key member of our retail team, responsible for creating an exceptional Showroom experience for every customer who visits. This role is highly hands-on and customer-focused, with responsibilities ranging from providing knowledgeable help on the sales floor to maintaining store cleanliness and completing purchases. The ideal candidate is friendly, reliable, and proactive. Must be comfortable engaging shoppers, assisting with fabric selection, and pitching in with tasks during slower periods to support the overall business. This position is subject to a background check. You will be a good fit if you can: Deliver warm, knowledgeable, and enthusiastic customer service that reflects the Shabby Fabrics brand. Help customers find fabrics, kits, notions, and other products, offering creative suggestions and guidance when needed. Assist with returns, exchanges, and basic issue resolution in a polite and professional manner. Follow store opening and closing procedures as assigned. Operate the cash register accurately, processing purchases, returns, and gift cards with attention to detail. Help receive, process, and organize new inventory, including unpacking, tagging, folding, and stocking products. Assist with merchandising by maintaining attractive displays and keeping products neat and well-stocked. During slower periods, proactively support inventory processing and organizing tasks (cutting, folding, replenishing stock, etc.). Qualifications & Requirements Experience: Retail or customer service experience preferred, especially in a craft, fabric, or specialty store environment. Passion: An interest in fabric, quilting, sewing, or creative hobbies is highly preferred (hobbyists welcome!). Skills: Strong communication and customer service skills Ability to multitask and stay organized in a busy environment Basic computer and POS familiarity (training provided) Physical Requirements: Must be able to stand for extended periods Lift and carry up to 40 lbs Perform physical tasks such as stocking, cleaning, organizing, and fabric cutting Perks & Benefits Competitive pay 401(k) with generous company match Major Medical, Dental, Vision, and Life Insurance (waiting periods apply) Paid Time Off, paid holidays, and paid breaks Employee discount (yes, you'll want more fabric!) Referral program Employee Assistance Program Overtime opportunities available Job Type: Full-time and Part-Time Available Work Location: In person
    $27k-33k yearly est. 35d ago
  • Customer Experience Coordinator - Retrofit & Service Division

    R&R Heating and Air Conditioning

    Customer service associate job in Spokane, WA

    At R&R Heating & Air Conditioning, the customer experience is everything. Whether a homeowner is replacing a furnace, upgrading to heat pump technology, or calling in for urgent service, we are the team that answers the call - literally. Our Retrofit & Service Customer Experience Coordinator plays a critical role in helping customers feel supported, informed, and taken care of from the very first interaction. This is a fast-paced, high-volume environment where you'll juggle scheduling, communication, technician dispatching, and follow-through. If you excel at staying calm under pressure, solving problems quickly, and making people feel valued - this role is for you. Who We Are Mission: Improving lives. Pushing the boundaries of what's possible. Our values guide everything we do: Integrity | Trust | Giving | Positivity | Teamwork | Accountability We are a locally owned, community-focused HVAC company with a reputation for doing things the right way. What You'll Do * Serve as the primary contact for homeowners, clients, and service inquiries. * Answer incoming calls and messages with a warm, professional, and helpful approach. * Schedule service calls, maintenance appointments, and retrofit consultations. * Dispatch technicians based on skill, availability, urgency, and geography. * Communicate with technicians throughout the day to manage workflow and adjust schedules. * Keep customers informed regarding arrival windows, delays, and follow-up needs. * Document and update all job information in ServiceTitan. * Support warranty requests and equipment ordering coordination as needed. * Help resolve concerns quickly and professionally to maintain high customer satisfaction. What Success Looks Like * Customers feel heard, respected, informed, and supported. * Schedules stay tight, efficient, and responsive. * Technicians receive clear, accurate job details - and stay productive. * Issues are resolved proactively, not reactively. * The day keeps moving smoothly - even when things get busy. Qualifications Required: * Experience in customer service, dispatching, coordination, or call center support. * Ability to manage multiple priorities and stay composed in a fast-moving environment. * Strong communication skills - both written and verbal. * Confident using computer systems & adapting to new platforms. * High attention to detail and follow-through. Preferred (but not required - we will train): * HVAC, plumbing, electricians, service trades, or construction scheduling experience. * Familiarity with ServiceTitan or similar dispatch/project management software. Work Environment * Fast-paced, team-oriented office setting. * Direct collaboration with Service Manager, Retrofit Install Coordinators, Lead Technicians, and Sales. * This is an on-site role due to real-time dispatch needs. Salary Description: $21-$25/Hourly DOE
    $21-25 hourly 51d ago
  • Customer Service Associate

    Savers | Value Village

    Customer service associate job in Spokane Valley, WA

    Job Title: Customer Service Associate . $16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $16.96 = Clothing Sorter/Hanger, Hardware Sorter $17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $17.61 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 12205 E Sprague Ave, Spokane Valley, WA 99206
    $28k-36k yearly est. 60d+ ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Customer service associate job in Spokane Valley, WA

    Share: share to e-mail Job Title: Customer Service Associate . $16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $16.96 = Clothing Sorter/Hanger, Hardware Sorter $17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $17.61 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 12205 E Sprague Ave, Spokane Valley, WA 99206 Share: share to e-mail
    $28k-36k yearly est. 15d ago
  • Customer Service Specialist

    Delta Dental Washington Dental Service 4.9company rating

    Customer service associate job in Spokane, WA

    We're hiring in both Colville and Spokane for our Customer Service Team! As a Customer Service Specialist, you'll be the friendly, knowledgeable voice our customers rely on-whether over the phone or through other channels. You'll play a vital role in delivering exceptional service experiences that are informative, solution-focused, and genuinely human. In this entry-level role, you'll be empowered to solve problems, answer questions, and guide individuals with empathy, professionalism, and strong technical skills. We're looking for someone who brings a deep sense of accountability and integrity to every interaction. Join our mission-driven team and start building a meaningful career in customer service, where your passion for helping others truly matters. Service Specialists start at $19.57/hr, are bonus eligible, and we offer a highly competitive medical, dental and vision plans. We also offer an 8% 401k match, and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities. At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do - for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity. Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice. * Successfully complete required training and maintain up-to-date knowledge of products, policies, and procedures. * Deliver accurate, professional, and customer-focused support via phone and written correspondence. * Resolve inquiries on the first contact whenever possible. Ensuring every customer feels heard, valued, and fully informed. * Accurately document all interactions for tracking and analysis. * Understand and contribute to departmental and operational goals. * Escalate concerns appropriately and professionally. * Manage workloads effectively by multitasking and prioritizing tasks. * Demonstrate accountability, integrity, and professionalism in all interactions, both internally and externally. * Embody our OneTeam Values-Accountable, Courage, Curious, Inclusive, and Integrity-in every aspect of your work. * Perform other duties as needed. Experience, skills, and education do you need to have to succeed in the position: The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the position. * Clear, friendly, and professional communication skills in both verbal and written communication * Highly detail-oriented, with strong follow-through and a commitment to delivering exceptional customer experiences * Organized and deadline-driven, with a proven ability to manage tasks efficiently and stay on track * Motivated and growth-minded, with a strong desire to excel and continuously develop new skills * Comfortable navigating multiple systems and tools, with the ability to quickly learn new technologies and processes. * Bilingual (English/Spanish) skills are preferred, but not required, to provide inclusive, accessible, and effective service to all customers. * Authorized to work for any employer in the United States * Ability to pass a criminal background check * High school diploma or general education degree (GED) with customer service-related experience preferred Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.
    $19.6 hourly 45d ago
  • Customer Service Associate

    Savers/Value Village

    Customer service associate job in Spokane, WA

    at Savers / Value Village Job Title: Customer Service AssociatePay Range: Our starting pay ranges from $16.70 to $17.61 depending on job duty/position.$16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft$16.96 = Clothing Sorter/Hanger, Hardware Sorter$17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes$17.61 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 708 W Boone, Spokane, WA 99201
    $16.7-17.6 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    The Overhead Door 3.8company rating

    Customer service associate job in Spokane Valley, WA

    Skills/Education Qualifications High School Diploma or GED. One to three years related experience or training; or equivalent combination of education and experience. Mathematical, Reasoning, and Language skills are required. Proficiency in Microsoft Office including Word and Excel. The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location. Answers telephone and directs calls to appropriate department. Processing incoming and outgoing parts. Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. Compares data entered with source documents to detect errors. Processes purchase orders. Take orders for residential install/service customers. Assist in scheduling and dispatching. Provides backup support for office staff.
    $39k-44k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service associate job in Spokane, WA

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $29k-34k yearly est. 9d ago
  • Parent Engagement Specialist

    College Success Foundation 4.3company rating

    Customer service associate job in Spokane, WA

    SUMMARY: The Parent Engagement Specialist promotes direct enrollment in college by educating parents from diverse backgrounds about the college readiness and enrollment process. The Specialist helps parents of high school students build the knowledge and skills required to ensure they can help students make informed college choices. The Specialist will use both universal and targeted outreach to engage parents from diverse backgrounds. The Specialist will develop partnerships required to ensure parent engagement in CSF workshops and events. This is a temporary position from September, 2021 to June 30, 2023 PRIMARY DUTIES AND RESPONSIBILITIES: Implement a parent engagement plan that is aligned with CSF strategies and priorities to increase the number of students who enroll in college immediately following high school graduation. Develop and conduct universal and targeted parent outreach strategies to maximize participation and engagement from diverse populations. Build relationships with parents and families that fosters their ongoing engagement. Partner with school and community partners to develop impactful parent outreach and engagement strategies. Plan and deliver college and career workshops to parents that develop their knowledge and skills in what students need to be college and career ready. Serve as a resource for families in need of support regarding the college readiness and enrollment process. Develop and support parent's access to college and career resources and materials. Work with school administrators and community partners to identify opportunities for collaboration. Work in partnership with school staff, college partners and other college access programs to deliver services to parents. Use work and time management tools to strengthen and maximize the delivery of services. Collect and enter data to document college and career activities completed. Performs other duties as assigned.
    $40k-47k yearly est. 60d+ ago
  • Retail Associate - Budtender

    Cannabis & Glass

    Customer service associate job in Spokane Valley, WA

    At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience. As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region's best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers. Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development. We're looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems. When you join our team, you'll work alongside some of the most experienced leaders in the industry - professionals who share their knowledge freely and lead by example. You'll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America. Cannabis & Glass is looking to add knowledgeable Retail Associates to our team. Join the most exciting and fastest growing company in the industry! If you enjoy working with and talking about cannabis, this is the right job for you! Retail Associates enjoy a fun and collaborative environment with great tips, the largest discount on cannabis in the industry, and a generous incentive program! Join our team today and start looking forward to coming to work doing something you love! As a Retail Associate (Budtender), you are the face of the brand. You'll guide customers through product selection, offer cannabis education, and ensure an exceptional in-store experience. This is a customer-facing role perfect for someone passionate about cannabis, wellness, and retail service in a highly regulated environment. Key Responsibilities: Customer Service & Sales Greet every customer warmly and professionally; build rapport and promote return visits Provide expert guidance on product selection based on individual needs, preferences, and regulations Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects Offer recommendations based on customer health goals, product availability, and state regulations Promote loyalty programs, daily deals, and new product launches Ensure all customers/patients have a valid ID and meet all eligibility requirements before purchasing Point of Sale Transactions Accurately process transactions through POS and seed-to-sale tracking systems Handle financial transactions with integrity and accuracy Follow all transaction limits, discounts, and promotional pricing protocols Compliance & Documentation Adhere strictly to all state cannabis laws and internal SOPs (including ID verification, purchase limits, packaging, and labeling) Maintain confidentiality and HIPAA compliance when handling patient/customer information Report discrepancies, compliance concerns, or suspicious activity to store leadership Inventory & Merchandising Assist with restocking, product rotation, and backstock organization Maintain merchandising standards by keeping displays neat, full, and visually appealing Verify accurate labeling and pricing on all retail products Support cycle counts and inventory audits as needed Store Presentation & Cleanliness Ensure the sales floor, waiting area, restrooms, and break room remain clean and organized Sanitize high-touch areas and workstations regularly Follow store opening, closing, and cash-handling procedures Qualifications: Must be at least 21 years of age High school diploma or equivalent required 1+ year of customer service, hospitality, or retail experience; cannabis experience not required Strong interpersonal and active listening skills Basic math and computer skills; POS and inventory software experience a plus Ability to work flexible hours including weekends, evenings, and holidays This position requires the ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation Must meet all state requirements for employment in a licensed cannabis facility Benefits and Compensation: Pay starts at $16.66/hr. - plus additional earnings from tips Top-performing Retail Associates have the potential to earn $80 or more in tips per shift Employee discount includes 50% off smokable cannabis products and exclusive discounts from top national retailers Generous bonus structure Health Benefits available, including both high-deductible and low-deductible plan options Employee Assistance Program (EAP) Paid Sick Leave (PSL) Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day At Cannabis & Glass, we believe great teams are built on trust, initiative, and follow-through. We invest deeply in our people - providing mentorship, on-the-job training, and opportunities for advancement across multiple sectors of the cannabis industry. Here, you'll be part of a high-performing culture that values precision, reliability, and continuous improvement. Every project is a chance to grow your skills, strengthen your leadership, and contribute to something that matters. If you're driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Cannabis & Glass!
    $16.7 hourly Auto-Apply 60d+ ago
  • Entry Level Customer Service/Sales

    Global Elite Group 4.3company rating

    Customer service associate job in Spokane, WA

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Handyman Connection 4.5company rating

    Customer service associate job in Spokane, WA

    Benefits: Competitive salary Free food & snacks Opportunity for advancement Organized. Personable. Detail-Oriented. Does This Sound Like You? At Handyman Connection, our Customer Service Representatives (CSRs) are the heart of our business. You're often the first voice customers hear when they reach out to us, and you play a key role in delivering our brand promise. From scheduling jobs and managing customer relationships to supporting our Craftsmen in the field, this is a fast-paced, rewarding role where no two days are the same! We take pride in Delivering on Our Commitments, Respecting the Connections, Taking Pride in Our Work, and Practicing Continuous Improvement. If you're someone who thrives in an organized, customer-driven environment and enjoys helping people, we want to hear from you! Why Join Handyman Connection? Be the Backbone of a Successful Business - You'll play a crucial role in keeping our operations running smoothly. Competitive Pay + Performance Bonuses - We offer $19-$22 per hour (depending on experience), plus incentives based on goals you can control. Enjoy a Fast-Paced & Rewarding Role - If you love variety, talking to people, and organizing schedules, this job will keep you engaged. Gain Valuable Experience in Business Operations - Work with industry professionals, develop sales and customer service skills, and grow within the company. Flexible Scheduling - Full-time or part-time options available, with work-from-office opportunities. Supportive Team Environment - Our office staff, Craftsmen, and franchise owner work as a team, and you'll be a vital part of that success. Technology That Works for You - Use state-of-the-art scheduling and customer management software to stay organized. What You'll Do as a CSR: Answer & Manage Incoming Calls - You'll be the first point of contact for customers, handling questions, job requests, and appointment scheduling. Schedule & Coordinate Jobs - Work with customers and craftsmen to schedule work orders efficiently, ensuring the right craftsman is matched to the right job. Outbound Customer Calls (Sales & Follow-Ups) - Follow up on estimates, incomplete jobs, and customer satisfaction to help convert leads into booked jobs. Use Approved Call Scripts - Ensure a consistent and high-quality brand experience for every customer interaction. Track & Maintain Job Scheduling Data - Use Dispatch & ClientTether software to enter accurate customer and job details. Handle Customer Service Requests & Complaints - Address customer concerns professionally and efficiently to maintain positive relationships. Support Craftsmen & Office Team - Communicate job details to craftsmen in the field, keeping operations running smoothly. Keep Data Clean & Organized - Maintain accurate customer records, job notes, and scheduling information to ensure seamless follow-ups and reporting. Meet or Exceed Sales & Customer Satisfaction Goals - Work towards monthly booking goals and customer satisfaction targets that contribute to business success. What We're Looking for in a CSR: Strong Communication & People Skills - You're a great listener and communicator, both over the phone and in writing. Friendly & Professional Demeanor - You make customers feel welcome and help them feel confident in choosing Handyman Connection. High Attention to Detail & Organization - You're able to juggle multiple tasks, keep schedules organized, and enter accurate data. Comfortable Making Outbound Calls - You don't mind following up with customers, confirming job details, and encouraging booked estimates to turn into paid jobs. Proficient with Basic Software & Technology - Experience with Microsoft Outlook, Excel, Word, and CRM/scheduling software (training provided). Ability to Work in a Fast-Paced Environment - You thrive in a busy setting and can adapt to changing priorities. Self-Motivated & Independent - You take initiative, work efficiently, and stay on task without constant supervision. Experience in a Customer Service, Office Admin, or Call Center Role (Preferred, but Not Required) - Prior experience in a construction-related or service business is a plus. Familiarity with Home Repairs & Remodeling (Preferred, but Not Required) - Basic knowledge of home services and repairs helps you communicate more effectively with customers. Who Thrives in This Role? Customer Service Pros Who Love Helping People - If you genuinely enjoy talking to customers and problem-solving, you'll excel here. Detail-Oriented Multi-Taskers - If you're great at keeping schedules organized, following up on tasks, and ensuring nothing falls through the cracks, this role is for you. Sales-Savvy Communicators - If you're comfortable making outbound calls, booking estimates, and converting leads, you'll enjoy this role's goal-oriented approach. Organized Professionals Who Like a Fast-Paced Job - If you like staying busy, handling multiple responsibilities, and keeping operations on track, you'll thrive in this position. Apply Today! We'd love to hear from you and see how you can help Handyman Connection grow! Handyman Connection is an equal-opportunity employer committed to building a strong, professional, and customer-driven team. Compensation: $19.00 - $22.00 per hour Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers. If you're interested in: high earnings potential a flexible schedule that you control using your skills to help improve other's lives Handyman Connection might be a great fit for you. Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
    $19-22 hourly Auto-Apply 60d+ ago
  • Service Writer / Service Manager

    Nelson's Automotive

    Customer service associate job in Sandpoint, ID

    Nelson's Automotive - Sandpoint, IN Nelson's Automotive, a trusted local shop known for integrity, craftsmanship, and outstanding customer care, is looking for an experienced Service Writer / Service Manager to join our team. If you thrive in a fast-paced automotive environment, enjoy working with people, and take pride in keeping a shop running smoothly, we want to hear from you. What You'll Do: Lead and support a talented team of technicians Write service orders, communicate clearly with customers, and ensure an exceptional experience Manage daily workflow, scheduling, and follow-through Help maintain the strong reputation Nelson's Automotive is known for What We're Looking For: Minimum of 5 years of experience in automotive service writing Proven ability to manage people and shop operations Strong communication, organizational, and customer-service skills Someone dependable, motivated, and ready to grow with us What We Offer: Above-competitive pay, based on experience and ability Bonus potential Retirement plan with company matching Paid vacation Paid holidays A respected, stable, and customer-focused workplace If you're ready to take the next step in your automotive career with a shop that values quality and teamwork, Nelson's Automotive would love to meet you.
    $26k-39k yearly est. 20d ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Customer service associate job in Spokane, WA

    Share: share to e-mail Job Title: Customer Service Associate . $16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $16.96 = Clothing Sorter/Hanger, Hardware Sorter $17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $17.61 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 708 W Boone, Spokane, WA 99201 Share: share to e-mail
    $28k-36k yearly est. 15d ago
  • Budtender - Retail Associate

    Cannabis & Glass

    Customer service associate job in Spokane, WA

    At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience. As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region's best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers. Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development. We believe in creating an inclusive and supportive work environment where each employee's unique perspectives and contributions are valued. We encourage teamwork, creativity and empowerment as we work together to achieve our company's goals. By joining Cannabis & Glass, you become a part of a dynamic and rapidly expanding industry that is shaping the future of cannabis retail. Embark on a fulfilling and rewarding career journey with us, where your passion and dedication will make a meaningful difference in the lives of our customers. Cannabis & Glass is looking to add knowledgeable Retail Associates to our team. Join the most exciting and fastest growing company in the industry! If you enjoy working with and talking about cannabis, this is the right job for you! Retail Associates enjoy a fun and collaborative environment with great tips, the largest discount on cannabis in the industry, and a generous incentive program! Join our team today and start looking forward to coming to work doing something you love! As a Retail Associate (Budtender), you are the face of the brand. You'll guide customers through product selection, offer cannabis education, and ensure an exceptional in-store experience. This is a customer-facing role perfect for someone passionate about cannabis, wellness, and retail service in a highly regulated environment. Key Responsibilities: Customer Service & Sales Greet every customer warmly and professionally; build rapport and promote return visits Provide expert guidance on product selection based on individual needs, preferences, and regulations Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects Offer recommendations based on customer health goals, product availability, and state regulations Promote loyalty programs, daily deals, and new product launches Ensure all customers/patients have a valid ID and meet all eligibility requirements before purchasing Point of Sale Transactions Accurately process transactions through POS and seed-to-sale tracking systems Handle financial transactions with integrity and accuracy Follow all transaction limits, discounts, and promotional pricing protocols Compliance & Documentation Adhere strictly to all state cannabis laws and internal SOPs (including ID verification, purchase limits, packaging, and labeling) Maintain confidentiality and HIPAA compliance when handling patient/customer information Report discrepancies, compliance concerns, or suspicious activity to store leadership Inventory & Merchandising Assist with restocking, product rotation, and backstock organization Maintain merchandising standards by keeping displays neat, full, and visually appealing Verify accurate labeling and pricing on all retail products Support cycle counts and inventory audits as needed Store Presentation & Cleanliness Ensure the sales floor, waiting area, restrooms, and break room remain clean and organized Sanitize high-touch areas and workstations regularly Follow store opening, closing, and cash-handling procedures Qualifications: Must be at least 21 years of age High school diploma or equivalent required 1+ year of customer service, hospitality, or retail experience; cannabis experience not required Strong interpersonal and active listening skills Basic math and computer skills; POS and inventory software experience a plus Ability to work flexible hours including weekends, evenings, and holidays This position requires the ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation Must meet all state requirements for employment in a licensed cannabis facility Benefits and Compensation: Pay starts at $16.66/hr. - plus additional earnings from tips Top-performing Retail Associates have the potential to earn $80 or more in tips per shift Employee discount includes 50% off smokable cannabis products and exclusive discounts from top national retailers Generous bonus structure Health Benefits available, including both high-deductible and low-deductible plan options Employee Assistance Program (EAP) Paid Sick Leave (PSL) Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day Equal Opportunity Employer: Cannabis & Glass is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status or any other protected class or characteristic established under applicable federal, state or local statute or ordinance.
    $16.7 hourly Auto-Apply 60d+ ago
  • Customer Service Representative

    Handyman Connection of Spokane, Wa 4.5company rating

    Customer service associate job in Spokane, WA

    Job DescriptionBenefits: Competitive salary Free food & snacks Opportunity for advancement Organized. Personable. Detail-Oriented. Does This Sound Like You? At Handyman Connection, our Customer Service Representatives (CSRs) are the heart of our business. Youre often the first voice customers hear when they reach out to us, and you play a key role in delivering our brand promise. From scheduling jobs and managing customer relationships to supporting our Craftsmen in the field, this is a fast-paced, rewarding role where no two days are the same! We take pride in Delivering on Our Commitments, Respecting the Connections, Taking Pride in Our Work, and Practicing Continuous Improvement. If youre someone who thrives in an organized, customer-driven environment and enjoys helping people, we want to hear from you! Why Join Handyman Connection? Be the Backbone of a Successful Business Youll play a crucial role in keeping our operations running smoothly. Competitive Pay + Performance Bonuses We offer $19-$22 per hour (depending on experience), plus incentives based on goals you can control. Enjoy a Fast-Paced & Rewarding Role If you love variety, talking to people, and organizing schedules, this job will keep you engaged. Gain Valuable Experience in Business Operations Work with industry professionals, develop sales and customer service skills, and grow within the company. Flexible Scheduling Full-time or part-time options available, with work-from-office opportunities. Supportive Team Environment Our office staff, Craftsmen, and franchise owner work as a team, and youll be a vital part of that success. Technology That Works for You Use state-of-the-art scheduling and customer management software to stay organized. What Youll Do as a CSR: Answer & Manage Incoming Calls Youll be the first point of contact for customers, handling questions, job requests, and appointment scheduling. Schedule & Coordinate Jobs Work with customers and craftsmen to schedule work orders efficiently, ensuring the right craftsman is matched to the right job. Outbound Customer Calls (Sales & Follow-Ups) Follow up on estimates, incomplete jobs, and customer satisfaction to help convert leads into booked jobs. Use Approved Call Scripts Ensure a consistent and high-quality brand experience for every customer interaction. Track & Maintain Job Scheduling Data Use Dispatch & ClientTether software to enter accurate customer and job details. Handle Customer Service Requests & Complaints Address customer concerns professionally and efficiently to maintain positive relationships. Support Craftsmen & Office Team Communicate job details to craftsmen in the field, keeping operations running smoothly. Keep Data Clean & Organized Maintain accurate customer records, job notes, and scheduling information to ensure seamless follow-ups and reporting. Meet or Exceed Sales & Customer Satisfaction Goals Work towards monthly booking goals and customer satisfaction targets that contribute to business success. What Were Looking for in a CSR: Strong Communication & People Skills Youre a great listener and communicator, both over the phone and in writing. Friendly & Professional Demeanor You make customers feel welcome and help them feel confident in choosing Handyman Connection. High Attention to Detail & Organization Youre able to juggle multiple tasks, keep schedules organized, and enter accurate data. Comfortable Making Outbound Calls You dont mind following up with customers, confirming job details, and encouraging booked estimates to turn into paid jobs. Proficient with Basic Software & Technology Experience with Microsoft Outlook, Excel, Word, and CRM/scheduling software (training provided). Ability to Work in a Fast-Paced Environment You thrive in a busy setting and can adapt to changing priorities. Self-Motivated & Independent You take initiative, work efficiently, and stay on task without constant supervision. Experience in a Customer Service, Office Admin, or Call Center Role (Preferred, but Not Required) Prior experience in a construction-related or service business is a plus. Familiarity with Home Repairs & Remodeling (Preferred, but Not Required) Basic knowledge of home services and repairs helps you communicate more effectively with customers. Who Thrives in This Role? Customer Service Pros Who Love Helping People If you genuinely enjoy talking to customers and problem-solving, youll excel here. Detail-Oriented Multi-Taskers If youre great at keeping schedules organized, following up on tasks, and ensuring nothing falls through the cracks, this role is for you. Sales-Savvy Communicators If youre comfortable making outbound calls, booking estimates, and converting leads, youll enjoy this roles goal-oriented approach. Organized Professionals Who Like a Fast-Paced Job If you like staying busy, handling multiple responsibilities, and keeping operations on track, youll thrive in this position. Apply Today! Wed love to hear from you and see how you can help Handyman Connection grow! Handyman Connection is an equal-opportunity employer committed to building a strong, professional, and customer-driven team.
    $19-22 hourly 5d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Coeur dAlene, ID?

The average customer service associate in Coeur dAlene, ID earns between $21,000 and $35,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Coeur dAlene, ID

$27,000

What are the biggest employers of Customer Service Associates in Coeur dAlene, ID?

The biggest employers of Customer Service Associates in Coeur dAlene, ID are:
  1. Walgreens
  2. Dollar Tree
  3. Family Dollar
  4. Par Pacific Holdings
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