ServiceNow Professional
Customer service associate job in San Francisco, CA
We are hiring for top IT System Integrator client for ServiceNow professionals across multiple fulltime roles. If you're passionate about driving digital transformation and delivering enterprise-grade solutions, we'd love to connect with you!
Locations: San Francisco, CA & Dallas, TX , Milford, OH and Edison, NJ- USA
Open Positions:
ServiceNow FSM Tester
ServiceNow Architect / Tech Consultant
ServiceNow Technical Project Manager
ServiceNow Process Analyst
ServiceNow Trainer
ServiceNow Developer (Integrations)
ServiceNow Developer (Data Migration)
ServiceNow ITOM Senior Developer
ServiceNow ITOM Developer
ServiceNow ITOM Tester
ServiceNow ITSM Senior Developer
ServiceNow ITSM Developer
ServiceNow ITSM Tester
ServiceNow FSM Senior Developer
ServiceNow FSM Developer
ServiceNow QA Manager
Work with a Tier-1 IT System Integrator
Be part of cutting-edge ServiceNow projects
Collaborate with a team of experts shaping enterprise IT solutions
If you're ready to take the next step in your ServiceNow career, share your resume or reach out directly!
Customer Success Specialist
Customer service associate job in San Jose, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Wellness & Member Experience Associate
Customer service associate job in San Francisco, CA
A leading nonprofit organization is seeking a Membership Associate to enhance the member experience at their San Francisco branch. This role involves engaging with members, managing membership accounts, and ensuring a welcoming and inclusive environment. The ideal candidate will have a high school diploma, customer service experience, and availability during various shifts. The position offers a salary range of $18.67 - $22.00 per hour and the chance to impact the community positively.
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Care Coordinator
Customer service associate job in Pleasanton, CA
/RESPONSIBILITIES At the front door of University Health, this role serves to screen patients needing placement in acute or observation beds for the purposes of correct status determinations, and the coordination of appropriate diversions to home or other level of care more appropriate for the services needed to be rendered. This position requires assertive clinical acumen and communication skills for serving in the liaison roles with medical staff, nursing, and patients and families.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. National certification (e.g. CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related field is preferred. Three years recent, full-time hospital experience preferred. Work experience in case management, utilization review or hospital quality assurance experience is preferred. Must complete a Clinical Documentation Improvement Course within specified time of hire date.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.
Sales Associate (No Experience Required) - Elk Grove, CA
Customer service associate job in Elk Grove, CA
Are you ready to kickstart your career in an exciting and dynamic environment? A fantastic opportunity has emerged for an Optician position that welcomes individuals with a passion for helping others! This role offers the perfect blend of patient interaction and team collaboration, all within a supportive and engaging atmosphere.
Salary and Benefits:
• Full-time position with competitive pay ($18-$20/hour).
• In-house vision care.
• Health care benefits and paid vacations/holidays.
• A positive work environment that encourages professional growth and learning.
• Monday through Friday, 8:30 AM to 5:30 PM, with a one-hour lunch break.
As an integral member of the practice, the Optician/Front Desk Associate will play a key role in delivering exceptional patient care. This position does not require prior experience, making it an ideal opportunity for those looking to make a career change.
Key Responsibilities:
• Greet and assist patients with a warm and friendly demeanor.
• Manage scheduling and patient flow to ensure a seamless experience.
• Handle walk-ins for glasses adjustments and purchases.
• Collaborate with team members, including managers, technical staff, and doctors, in a fast-paced environment.
• Provide insightful support in resolving patient inquiries and concerns.
• Maintain a well-organized front desk area and manage administrative tasks.
If you have a genuine care for your work and the patients you serve, and you possess a positive, can-do attitude, we want to hear from you! Apply today through the job board or send your CV/Resume to Steve Gill at *************************** or call ************** for more information.
Requirements:
• Proven record of long tenure in past jobs.
• Efficiency, effectiveness, and a solid attention to detail in patient care are valued.
• Punctuality with a stellar attendance record.
• Outgoing personality and the desire to provide exceptional patient care.
• Strong team player with a collaborative mindset.
• Quick-thinking and adaptable, ready to assist as needed.
• An open-minded approach with a willingness to learn new skills and processes.
Eyetastic Services only partners with employers who provide equal opportunities in all healthcare fields. We prioritize your privacy and ensure that your information is not shared with other recruiting agencies, giving you peace of mind as you explore this exciting opportunity. You can rest assured that we will be with you every step of the way.
Visit eyetasticservices.com for a list of nationwide eye care professional and paraprofessional opportunities.
Customer Service Rep
Customer service associate job in Oakland, CA
Temporary Retail Sales Associate
every Saturday - Schedule: 10:30 a.m. - 5:00 p.m.
Salary = $29.91 per hour
Duties and Responsibilities
Greet and welcome visitors; offer helpful directions to a variety of offerings.
Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems.
Offer personalized welcoming experiences that promote belonging and empower participation and connection.
Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems
Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum
Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Sales Associate
Customer service associate job in Rodeo, CA
WHO YOU ARE:
Our contributors at Michael Kors are stylish fashion forward individuals who have a drive to achieve results and a passion for customer engagement. As a Sales Associate, you are a team player who has the ability to multitask and is focused on building lasting client relationships. You will work in a fun, inspiring and rewarding environment with opportunities for development and growth.
WHAT YOU'LL DO:
· Drive results through delivering an elevated customer experience
· Perform operational tasks with excellence
· Achieve productivity goals through multitasking and prioritizing responsibilities
· Demonstrate flexibility and desire for individual growth in a fast-paced store environment
· Foster customer relationships by continually developing knowledge of current trends and styling techniques.
· Brainstorm with management to create innovative ways in order to maximize personal sales results.
· Drive Omni channel sales by utilizing all available tools and technology
WE'D LOVE TO SEE:
· 2+ years of relevant retail experience
· A self-starter with the ability to drive results
· Energetic and motivated with the ability to engage; a true brand ambassador
· Customer service obsessed; ability to sell with a passion for styling and love for fashion
· Technologically savvy individual with an entrepreneurial spirit
MK PERKS:
· Cross-Brand Discount
· Internal mobility across Versace, Jimmy Choo, Michael Kors
· Clothing Allotment
· Exclusive Employee Sales
· Flexible schedule
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Sales Associate
Customer service associate job in Novato, CA
Nadsto is a Novato, California-based company specializing in the supply, fabrication, and installation of natural and engineered stone surfaces (such as granite, marble, quartzite, porcelain, and quartz).
It operates as a family-run business offering quality stone materials and custom countertop services to both residential and commercial clients in the San Francisco Bay Area.
Role Description
This is a contract, on-site role for a Sales Associate located in Novato, CA. The Sales Associate will be responsible for engaging with customers, understanding their needs, and assisting them in choosing the most suitable products. Responsibilities include addressing customer inquiries, maintaining strong product knowledge, and meeting sales targets. Additionally, the Sales Associate will ensure excellent customer service and contribute to achieving overall business objectives.
Qualifications
Customer Relationship Management, Interpersonal Communication, and Customer Service skills
Sales techniques, Negotiation, and Goal-Oriented Performance
Product Knowledge of marble, granite, and other construction materials
Problem-Solving Abilities, Team Collaboration, and Time Management
Prior retail or sales experience is a plus
High school diploma or equivalent required; additional education or certifications in sales or business are advantageous
Ability to work flexibly, including weekends or holidays, to meet business needs
Luxury Sales Associate Needed for Fashion Retail Store - San Francisco, CA
Customer service associate job in San Francisco, CA
Our well-known luxury fashion client located in San Francisco is looking for a dynamic Part Time Sales Associate to join their growing team. They are looking for candidates with both weekday and weekend availability that would love to grow with the team into a full time, permanent role.
**Previous experience luxury retail is needed**
Type: Temporary to Permanent - Part Time Hours to start
Hours: Up to 30 hours p/week
Schedule: Varied weekdays/weekend - MUST have availability to assist varied morning, evening and weekend shifts
Location: Near Sacramento St. *Parking not provided*
Rate: Starting at $23 p/h dependent on experience
*Once the role becomes permanent, full time, commission will be earned*
Job Overview:
Our well-known luxury retail client is seeking a motivated and customer-oriented Sales Associate who will play a key role in providing exceptional service while maintaining a welcoming and organized shopping environment.
This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Responsibilities:
Greet customers warmly and assist them with inquiries, ensuring a positive shopping experience.
Assist with stocking, organizing displays/product, etc. and ensuring product availability.
Maintain cleanliness and organization of the sales floor and checkout areas.
Demonstrates exceptional communication skills when liaising with clients via phone, email, and in-person interactions.
Qualifications:
Previous experience luxury retail is needed
Strong communication skills, both verbal and written
Candidates must be able to conceal any tattoos or piercings and have natural colored hair, makeup, nail color, etc.
Must be able to be comfortable standing for long periods of time.
Must feel comfortable greeting and assisting customers
All staff must pass submit to a background check prior to starting
Sales Associate (Part Time)
Customer service associate job in San Francisco, CA
About the The New Bar:
Hi! We're The New Bar. We're a curated nonalcoholic bottle shop and discovery platform built around one simple concept: It's fun to be good to yourself.
Since launching in July 2022, we've built a mission-driven brand with growing momentum and a thriving community. We're looking for a charismatic, results-driven Retail Associate to support the success of our retail store in San Francisco.
What we do:
We help people access, discover, and understand alcohol alternatives and how they can fit into their lifestyles. We're not here to judge. We're here to provide products, tools, and information to help people be more mindful, intentional, and healthy about the way they drink - whatever that means to them.
We're a small, but mighty team. We're deeply passionate about our work and think creatively to break societal norms. We believe in meeting people where they are and making behavioral changes accessible to everyone.
The Role:
As The New Bar's Retail Associate, you'll play a vital and pivotal role in building and nurturing a thriving community around our mission. Our retail associates serve as guides for our customers and advocates for The New Bar brand. You'll be responsible for driving consultative sales and ensuring our customers have the best experience each time they visit our store.
This is a part-time, in-person position for our Union Street, San Francisco store. This role requires a flexible schedule including evenings, weekends and holiday shifts as needed.
Rate of Pay: $21.50/hr +2% sales commission, uncapped
Core Responsibilities:
Drive Results: understand metrics to achieve store sales goals
Build Customer Base: Greet, guide, and walk customers through the sales process
Be a Product Expert: Be well versed in all aspects of our products (origin, taste, ect)
Represent Brand Ethos: maintain a clean, tidy and inviting, fully stocked store
Task behind the Scenes: Receive deliveries, update inventory, open and close store
Stay Up-to-Date: Attend monthly team meetings/trainings
Qualifications:
Must Haves:
Penchant for Persuasion: you like to sell, be it products, services or ideas
Excellent Communication Skills: you're an active listener with an eagerness to educate
Bias Toward Action: you are excited by challenging work and open to change
Creative Thinking: you bring ideas to the table to elevate the consumer experience
Curiosity Mindset: you have a drive to learn and are always looking for ways to improve
Belief in Our Mission: you are passionate about promoting accessible, positive lifestyle changes
Nice to Have:
Direct Experience: you have worked in retail, food & beverage, or wellness
Product Knowledge: you are familiar with the nonalcoholic beverage space and its offerings
Physical Requirements:
This role requires regular movement throughout the store and access to an inventory area located on an upper level accessible only via stairs. Essential physical functions include:
Standing and walking for extended periods
Reaching, bending, and general mobility around the sales floor
Lifting, carrying, and moving products up to 30 lbs
Navigating stairs to access back-of-house inventory
TNB will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this role, in accordance with ADA and applicable state and local laws.
Benefits and Perks:
20% Employee discount
Be the first to know: sample new products as they come to our store
Unmatched culture: good vibes, open minds, and an environment of trust
Unlimited growth potential: we are constantly expanding our brand and growing our momentum. New opportunities are always in the works as we scale and define new business needs.
The New Bar (TNB) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age disability, veteran status, or any other protected characteristic as defined by applicable law.
This job description is not intended to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Duties may change at any time with or without notice. Employment with TNB is at-will.
Customer Success Expert
Customer service associate job in San Francisco, CA
Why us?
You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you!
They are an equal opportunity employer and value diversity at our company.
Job Description
Your responsibilities:
Planning and scheduling client meetings
Taking care of any client requests in a timely manner
Participating in client calls and site visits
Maintaining notes from each client interaction
Generating reports and presentations
Qualifications
We'd love to hear from you, if:
You have 2 years of experience in a professional services environment
You have 1-2 year sales experience selling solutions or consultative sales and customer service
Education Qualification: Bachelors Degree
Work Authorization: US Citizen / Green Card Holder
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Risk Strategy
Customer service associate job in San Francisco, CA
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
The opportunity
We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer.
This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient.
This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week).
What you'll do
Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation.
Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations.
Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand.
Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors.
What you'll need to be successful
2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company
Ability to jump into new situations, with a willingness to learn quickly and help solve problems
Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical
Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business
Attention to detail and a commitment to accuracy
Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must
Excitement about working in a fast-paced, deeply cross-functional space
What you'll get from us:
🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column's office
💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
📈 401k plan, including self-directed brokerage options
🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge
👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
😇 Up to $4,500 in annual reimbursements for backup childcare
🍽️ Catered lunches and dinners for SF employees
🚆 Commuter benefits, including paid transportation to-and-from the office
🎉 Regular team building events, including annual offsite
Pay transparency:
Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
The annual base salary range for this role is $115,000 - $130,000 + equity.
We look forward to hearing from you
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.
Auto-ApplyCustomer Service Reps / Associate / Specialist
Customer service associate job in San Francisco, CA
Job Responsibilities
Are you dependable?
Are you looking for more?
If you answered yes then Pharmacyclics is looking for you!
We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service.
We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers.
Essential Duties:
Process orders, forms, applications, and requests.
Keep records of customer interactions, transactions, comments and complaints.
Communicate with customers and vendors through various channels.
Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process.
Acknowledge and resolve customer complaints.
Ensure customer satisfaction and provide exceptional customer support.
Salary: $18.50 to $22.00 /hour. Based on Performance and Experience.
Apply today for an opportunity to be a part of a great team with an innovative company!
***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP!
Skills Required
Requirements:
High school diploma, general education degree or equivalent.
Ability to stay calm when customers are stressed or upset.
Ability to multi-task, prioritize, and manage time effectively.
Customer orientation and ability to adapt/respond to different types of characters.
Ability to meet required goals and quotas.
Positive and service-oriented attitude.
Customer Service at The Corner Nail Bar
Customer service associate job in Oakland, CA
Job Description
We are looking for a part-time or full time position for a receptionist at a Nail Bar who can speaks Vietnamese to join our team. Please don't apply if you can not speak Vietnamese.
Candidate must:
Be reliable and well organized
Have strong work ethic
Be reliable and professional
Excellent customer service skills
Positive attitude
Ability to multi-task in a busy environment
Possess basic computer skills
Detail-oriented
Hard working
Responsibilities (but are not limited to) :
Answering the phone and scheduling appointments
Greet clients
Processing payments and gift voucher
Salon opening or closing duties
Keep reception area tidy, clean, and organized
Recommend treatments/services to clients and up sell services
Provide assistance and support to owners and technicians
Maintain beverage area clean and restocked
Maintain wait area and other common area clean
Help with inventory and restocking supplies
Language:
Vietnamese (Required)
Benefit:
Flexible schedule
Job Types: Full-time, Part-time
Pay: $14.14 - $15.00 per hour
COVID-19 considerations:
All customers are required to wear a mask and temperature checked at check in
Customer Executive
Customer service associate job in San Francisco, CA
About the role The Customer Executive (CE) is responsible for ensuring proper delivery of all products and services is completed to customer specifications and meets the contractual service level agreement (SLA) for their assigned customers. The CE communicates regularly with customer project and implementation teams, Account Managers, Solution Specialists, Finance, and vendors regarding open requests, open quotes, escalated orders, and at-risk projects. This position is an office-based position.
Salary range: $60K USD
What you'll be doing
Partners with business leaders to deliver services that support company objectives and that are consistent with Computacenter United States Inc. values.
Collaborates with Sales, Partner Management, Integration Centers, Finance, and other cross functional teams on an as needed basis regarding open and pending customer projects and orders.
Uses Computacenter United States Inc. systems and process to manage and maintain project timelines and verifies integrity of Computacenter United States Inc. Vendor Supplied Inventory (VSI) to Customers.
Manages all logistics between Computacenter United States Inc., the Integration Centers, and vendors to en-sure scheduled deliveries to customer sites.
Provides regular data and timeline updates to customers and Computacenter United States Inc. Finance teams.
Communicates regularly with Commercial Partner Management teams.
Provides status reports to Account managers, project teams, and Partner Management.
Follows defined processes and procedures to manage and coordinate execution of all open requests, open quotes, open purchase orders, escalated orders, and at-risk projects.
Communicate project timelines and manages escalations with appropriate internal and external partners.
Reviews all Salesforce CRM reporting and tracking related to open opportunities, assists in managing open opportunities within team, and follows up directly with customers.
Working with Account Managers and Inside Sales Managers, creates and maintains accurate forecasts.
Creates and maintains a database of historical deals, pricing, and technology preferences across the customer base.
Conducts general administrative project management duties as necessary.
Embraces and supports Computacenter United States Inc.'s mission and core values.
What you have
Bachelor's degree or equivalent experience.
1 to 2 years of inside or outside sales experience preferred.
Minimum of 1 year of customer support experience in the IT industry.
Experience using SAP and Salesforce.com or similar ERP and CRM tools.
Legally eligible to work in the United States.
Customer focused.
Strong written and verbal communication skills.
Able to exercise discretion and independent personal judgment to accomplish goals with minimal direct supervision.
Able to maintain effective lines of communication between high-level internal and external stakeholders.
Strong interpersonal, problem-solving, time-management, organizational, and prioritizing skills.
Professional self-starter able to work both independently and collaboratively with others to accomplish goals.
Able to take ownership of customer projects to create, maintain, and expand opportunities with customers.
Prefer a strong working knowledge of computer system applications (e.g.: Windows, Microsoft Office, OSX, Salesforce).
What you can expect
There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. ************************
Part-Time Customer Liaison (on-site)
Customer service associate job in Mill Valley, CA
Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.'
Job Description
The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom.
What We Offer:
California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:
Health insurance - Medical, Dental, and Vision
PTO days, floating holidays, paid holidays, and sick days
401K retirement plan with company match
Grow your career with us - many promotional opportunities are available
Franchises are independently owned and operated and may offer different benefits.
Located in Showroom in Mill Valley
Pay rate: $22/hour
Schedule: (Part-time) 32 hours a week from Wednesday-Saturday from 9:30am-6pm
Duties and Responsibilities:
Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants.
Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs.
Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled.
When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary.
Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties.
May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities.
Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed.
Based on business size may handle accounts receivable tasks
Qualifications
1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment
Associates Degree related to business administration / accounting from an accredited college or university preferred
Calendar management / regional scheduling experience preferred
Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment
Detail oriented, organized and time management skills
Ability to provide an exceptional client experience aligned to the company values
Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)
Additional Information
Find us on
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We are an equal opportunity employer. We E-Verify.
All your information will be kept confidential according to EEO guidelines.
Reservations Agent
Customer service associate job in Yountville, CA
BASIC PURPOSE: Handle all telephone inquiries and reservations accurately and efficiently by answering the telephones courteously, promptly, and professionally while promoting hotel services and ensuring maximum room revenues.
ESSENTIAL FUNCTIONS:
1. Answer telephone promptly and courteously. Enter guest reservations into the computer system quickly and accurately segmenting reservations into the appropriate category while using the hotel's selling strategy and knowledge of all rates, package plans and hotel services, in order to close out sale and up sell the hotel as appropriate.
2. Maintain good relations with all guests and know and implement procedures for giving special attention to VIP's & Special Club members.
3. Maintain a working knowledge of the sales and front office areas, credit policy, different room types and hotel services.
4. Monitor, sell, report closely and attempt to obtain alternate date reservations for all closed out dates by utilizing the wait list
5. Change and cancel reservations as guest request. When canceling a reservation with deposit, complete an advance deposit refund requisition.
6. Take reservations for suites, properly filling in necessary information following credit policy. Block rooms accordingly and distribute worksheet to departments involved.
7. Review group cover sheets to ensure accuracy and enter information into the computer system.
8. Report rate resistance and all problems to Director.
NON-ESSENTIAL FUNCTIONS:
1. Answer letters, send brochures and information in response to guests' request.
2. Be familiar with duties of Director, Sales such as forecasting, coding, closing out and restricting dates.
3. Participate in hotel committees and task force opportunities.
Knowledge and Skills:
Education: A high school education or equivalent experience. Further education is desirable.
Experience: Previous data entry and telephone experience is helpful.
Skills and Abilities: Must possess telephone communications skills in terms of the ability to negotiate, convince, sell and influence potential hotel guests. Ability to operate a computer.
No. of employees supervised: None
Travel required: None
Hours Required: Scheduled days and times may vary based on need.
Client Experience Specialist - Community Medicine
Customer service associate job in San Francisco, CA
Full-time Description
Join Our Team as a Client Experience Specialist!
At the San Francisco SPCA, we believe in creating a world where all animals and people thrive together. Our Community Medicine department is expanding, and we are looking for a passionate Client Experience Specialist to join our mission-driven team. This role is perfect for someone who is dedicated to making a difference in their community, who sees the good in others, and who is committed to delivering high-quality care to those who need it most.
Why Work with Us?
As a Client Experience Specialist with the San Francisco SPCA, you will play a crucial role in ensuring that all members of our community-whether human or animal-receive the best possible care in an atmosphere of compassion and empathy. You will be the first point of contact for clients seeking veterinary care through our Spay/Neuter Clinic, Mobile Vaccine Clinic, Community Veterinary Clinic, and Community Cats Program. You will help to ensure that everyone, regardless of background or financial status, receives the care they need, all while being part of a team that values community, kindness, and making an impact.
What You'll Do:
Be the face of compassionate care: Greet clients with warmth and professionalism, whether in person, over the phone, or through online communications.
Create a welcoming space: Ensure that each clinic and community program environment fosters a positive and respectful atmosphere for both pets and people.
Support our mission: Provide accessible care to underserved communities, helping to prevent disease, reduce animal abandonment, and promote wellness for all animals.
Collaborate with a dedicated team: Work alongside community leaders, veterinary professionals, volunteers, and fellow team members to offer high-quality services to our diverse clientele.
Help spread the word: Engage with clients through outreach, ensuring that they are aware of the services we offer, including follow-up communication and education.
Work with integrity: Uphold our commitment to ethical practices, providing care and service without judgment while maintaining confidentiality and professionalism.
Requirements
What We're Looking For:
We're seeking someone who:
Is deeply committed to the well-being of both animals and people, and believes in the power of accessible care to change lives.
Has a strong desire to work in a community-focused role, building lasting relationships with clients and fostering trust in every interaction.
Can handle sensitive situations with compassion, especially when it comes to communicating financial aspects of care or navigating difficult circumstances.
Enjoys a fast-paced, dynamic environment and can manage a variety of tasks efficiently, from client registration to outreach and clinic support.
Has excellent communication skills and a friendly, welcoming personality.
Is available to work regularly on weekends and other shifts as needed to support the needs of our community.
Additional Qualifications:
High School Diploma or GED required.
At least 2 years of relevant experience or 2 years of college education preferred.
Veterinary clinic or animal care experience a plus.
Fluency in Spanish, Mandarin, or Cantonese is a bonus.
Ability to lift up to 50 pounds and work in a shelter/animal hospital environment.
Compensation:
The starting hourly wage for this position depends on the depth and breadth of experience. The expected range is$25 - $30 per hour.
Why Join Us?
At the San Francisco SPCA, you'll be part of a team that truly values each person's unique contributions. We offer a collaborative, supportive environment where your work makes a direct impact on both the animals and the people we serve. In addition to competitive compensation, we offer a comprehensive benefits package, including paid time off, health insurance, retirement plans, and more!
Equal Opportunity Employer:
The SF SPCA is an Equal Opportunity Employer and conducts background checks and drug screenings, as applicable.
Salary Description $25 - $30 / hour
Customer Success Specialist
Customer service associate job in San Francisco, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
Care Coordinator
Customer service associate job in Pleasanton, CA
/RESPONSIBILITIES The Care Coordinator is responsible for coordinating and streamlining the care of patients referred to the Interventional Cardiology Clinic. In this role, you will work closely with multidisciplinary teams, triage referred patients, facilitate timely and appropriate provider scheduling, and ensure continuity of care across outpatient and inpatient settings. The coordinator also serves as a liaison between referring providers, the interventional team, and patients, while supporting program growth through outreach and data management.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full-time hospital experience preferred. Work experience in cardiovascular or interventional cardiology nursing preferred. Strong knowledge of cardiac procedures, terminology, and clinical workflow. Familiarity with catheterization lab operations, cardiovascular imaging, and post-procedure. Prior experience with patient navigation or care coordination in a cardiology setting preferred. Proficiency in Epic or other major EHR systems preferred.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.