Customs Brokerage Entry Specialist
Customer service associate job in Miami, FL
A1 Worldwide Logistics, Inc. is a Freight Forwarding and Customs Brokerage firm that provides personalized one-on-one service to help individuals and businesses navigate the logistics process. We are dedicated to providing the highest level of customer service while helping our clients navigate the import and export process.
We currently have an open Customs Brokerage Entry Specialist position. The ideal candidate will have recently graduated or be pursuing a degree in International Business, be well-organized, customer-focused, and possess good communication skills.
Job Requirements:
The ideal candidate must be located in
Miami, Florida
The expected length of relevant prior experience beyond formal education is 3 to 5 years.
Excellent Customer Service skills
Detail and outcome-oriented
Well-organized and able to effectively manage multiple priorities
Professional manner with a strong ethical code
Strong analytical thinking and problem-solving skills
Good computer skills, including Microsoft Office, Word, Excel, and Outlook
Self-motivated and able to stay on task with little or no supervision
Fluent in English and Spanish preferred
A fast-paced, deadline-driven office environment demands multitasking and effective time management.
Job Responsibilities:
Perform Administrative tasks: Answer telephones, respond to inquiries, and/or refer callers accordingly
Printing documents, opening files, collecting documents from clients, tracing shipments
Work directly with customers, Customs, and overseas offices to file entries
Tracking shipments and obtaining arrival information, Air & Ocean
Make U.S. Customs entries under U.S. Customs law
Ensure that all documents required by U.S. Customs regulations are correct and complete
Classification
Ensure that entries are in compliance with U.S. Customs
Working knowledge of PGAs - FDA, FCC, USDA, FWS, etc.
Coordinating deliveries with truckers and clients
Maintain up-to-date knowledge, including any needed continuing education, of the regulations and procedures.
Perform other duties as requested by management
***Only CVs in English will be considered***
Drive with DoorDash - Receive 100% of Customer Tips
Customer service associate job in Margate, FL
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Customer Service Representative
Customer service associate job in Cooper City, FL
Licensed Insurance CSR/Agent (Homeowners-Focused)
Full-Time | In-Office | Cooper City, Broward County, FL
Do you love helping people, staying organized, and making insurance feel human? We're looking for a friendly, licensed pro to join our in-office crew and take amazing care of our clients-mostly personal lines, especially homeowners. If you're more service than sales and like a little office fun with your files, let's talk.
What You'll Tackle:
- Fix policy hiccups, answer client questions, and work those remarkets like a champ
- Client emails and phone calls
- Be part of a team that actually enjoys showing up
What You Bring:
- Active 2-20, 20-44, or 4-40 ready to upgrade within a few months
- 1+ year of insurance service
- You're detailed, dependable, and drama-free
What You'll Get:
- $27/hour starting pay (negotiable)
- Monthly retention bonuses for great client service
- Additional in-office bonus for licensed full-time staff
- $110/week for health + $10/week cell phone reimbursement
- $10/week toward AFLAC of your choice
- 401(k) available
- 11 paid holidays, growing PTO, and actual lunch breaks
- Weekly office snacks, lunches & bingo with cash prizes
- Occasional work-from-home flexibility (like when life happens)
Ready to join a team that gets stuff done, treats people right, and laughs along the way? Send your resume to ************************, or text ************. Let's make insurance more awesome together!
Customer Success Specialist
Customer service associate job in Miami, FL
Job Title: Customer Success Specialist
Type: Full Time
Client Overview: Our client is a Miami-based startup transforming how people interact with government services. Using advanced AI, they streamline complex processes like passports, visas, and vehicle registration - making them faster, easier, and stress-free. Their vision is to make the customer experience seamless through our marketplace of trusted couriers.
As a Customer Success Specialist, you will balance quality service with high-volume output - making 150-200 outbound calls per day. It is crucial keeping the conversations focused, efficient, and results-driven. Success in this role means helping customers complete their applications, preventing cancellations or refunds, and maintaining a positive experience throughout. Most customer interactions are managed by our AI platform, in this role you will join a dedicated on-site team that handles escalations, retention outreach, and follow-up calls requiring a human touch. This is a fast-paced, performance-driven position where communication skill, focus, and consistency directly impact success. Being on time, maintaining impeccable attendance, and taking full responsibility for your performance are essential.
Responsibilities
Make and manage a high volume of outbound calls (150-200 daily) through our AI platform
Guide customers through passport, visa, and registration applications
Maintain efficient call pacing - balancing quality, empathy, and productivity
Focus on retention and refund prevention, resolving concerns quickly
Document outcomes and feedback to improve AI workflows and customer experience
Collaborate with teammates and product teams to enhance customer journeys
Be punctual, reliable, and accountable every day
Qualifications
1+ year in a customer success, sales support, or call center environment
Proven ability to manage high call volume with professionalism and consistency
Strong verbal communication and persuasive problem-solving skills
Experience with CRM or AI-driven tools (training provided)
Excellent time management - able to stay productive and keep calls concise
Dependable, punctual, and responsible with a strong work ethic
Positive, team-oriented attitude with a competitive edge
Bachelor's degree preferred but not required
Must be legally authorized to work in the U.S. (background check required)
Compensation & Benefits
💰 $50,000/year
🚗 Parking pass provided
🍳 Complimentary breakfast and snacks
🩺 Aetna Health, Vision, Dental, and Life Insurance
🏖️ 10 PTO days per year + most federal holidays off
📈 Growth opportunities within a high-performing startup
Why Join Our Client? You will be part of a team where speed, accountability, and service quality go hand in hand. You will help customers complete essential government services while contributing to a fast-scaling company that blends AI efficiency with human empathy.
Senior Customer Service Representative
Customer service associate job in Boca Raton, FL
The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements.
Client Service & Support
Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions.
Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements.
Assist clients with policy changes, cancellations, reinstatements, and general account updates.
Review client accounts to ensure accuracy and identify gaps in coverage or service needs.
Policy Administration
Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation.
Support new business and renewal processes by gathering required information and preparing applications.
Verify policy accuracy, rating information, and carrier guidelines prior to final processing.
Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments.
Claims Support
Guide clients through the claims filing process and provide follow-up as needed.
Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates.
Team & Operational Support
Provide guidance and support to junior CSRs and team members.
Assist in workflow improvement, procedure updates, and best-practice implementation.
Maintain compliance with all state regulations, company policies, and carrier requirements.
Customer Experience & Retention
Build strong client relationships through responsive service and proactive communication.
Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions).
Support retention efforts by reviewing renewal options and assisting in remarketing when needed.
Required Qualifications
Valid Florida 4-40 Customer Representative License.
3-5+ years of customer service or account management experience in a Property & Casualty insurance environment.
Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology.
Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred.
Excellent communication, problem-solving, and organizational skills.
Ability to work independently, prioritize tasks, and manage high-volume workloads.
Customer Success Representative - Bilingual
Customer service associate job in Miami, FL
Verifi Concrete is a leading provider of cutting-edge digital solutions for the concrete industry, revolutionizing how concrete is monitored, managed, and optimized. Our technology enables real-time tracking of concrete properties, enhancing quality control, efficiency, and sustainability across construction projects. With a strong focus on innovation, automation, and data-driven insights, Verifi Concrete empowers clients to reduce material waste, improve operational performance, and drive cost efficiencies.
As we continue our global expansion, we are looking for dynamic professionals to join our team and contribute to transforming the future of concrete & construction technology.
Candidate must be located in the Southern FL area with a preference of bilingual (English / Spanish)
Business Management:
Providing solutions for their businesses that are in line with value derived from Joint Business Plans with customer .
Monitoring competitor activity and ensuring appropriate action is taken.
Building long-term relationships with customers ensuring that value needs are fulfilled, helping provide process', structure and value support
Networking through active participation in industry association events and committee assignments
Working directly with Field Service Managers and Field Service Technicians to bring value to customer
Commercial & Excellence in Execution:
Actively works with other departments including Sales, Field Service, command center and R&D to ensure customer service needs are met. Identifies bottlenecks in service and works within the company to resolve issues
Works with Customer Success Manager to create process' and plans to promote value, derived from Joint Business plans with Client Engagement Managers
Coordinates initiatives with team members in Client Engagement and Customer Success Manager
Leads the development and implementation of the account plans and value actions. The assigned Account(s) initiatives and success will be the responsibility of the Customer Success Representative
Leveraging local relationships to generate leads in current markets up to the Client Engagement Manager and Business Development.
Is this job for you ?
Education
Required
High School Diploma or Equivalent
Preferred
Bachelor's Degree - Engineering or Business
Work Experience
Required
Microsoft Excel/Outlook
Bilingual - English / Spanish
Preferred
Business knowledge - Business, sales experience
5+ years of product engineering experience with electro-mechanical system, preferably in the industrial sector
3+ years Ready mix or equal experience
Tableau/Power BI
Licenses and Certifications
Osha 10 - Preferred
PHS Customer Service Representative
Customer service associate job in Miami, FL
BMI Companies, part of BMI Financial Group, Inc has nearly five decades of experience providing insurance and solutions for families worldwide. Specializing in high-quality Life Insurance, Health Insurance with global coverage, and Travel Assistance Plans, BMI is committed to innovating insurance products for the international community.
About the Role: The PHS Customer Service Representative will be responsible for providing high-quality service and support to our life insurance policyholders. He/she will be handling inquiries, processing policy change service requests, resolving issues, and delivering accurate information efficiently and professionally.
The PHS Customer Service Representative must be able to work in a high performance, customer-focused team environment, helping to maintain a positive customer experience while ensuring compliance with company standards and regulatory requirements.
This is a 100% IN- OFFICE opportunity - Applying candidates MUST live in Miami, FL and be fluent in Spanish and English.
Responsibilities:
Respond to incoming emails, calls, and inquiries from policyholders, agents, and other stakeholders.
Provide clear and accurate information regarding life plans, including billing, coverage details, and policy changes.
Process policy service requests such as beneficiary updates, payment method changes, address changes, policy assignments, in-force illustrations, benefit payments, and other policy changes.
Document all customer interactions and actions taken in the customer relationship management (CRM) system
Assist with outbound calls or follow-ups as required.
Provide limited customer service support to company local office affiliates.
Assist with special projects as assigned.
Contribute to team goals for service, accuracy, and customer satisfaction.
Qualifications:
Bilingual- Excellent written and verbal communication in Spanish and English a must.
Associate or Bachelor's Business Degree Preferred
Experience in customer service (minimum two years) preferably in the insurance or financial services sector.
Previous customer service experience with LATAM customers a PLUS
Knowledge of life insurance products and terminology.
Customer focused mindset with empathy and patience.
Ability to multi-task and manage time effectively.
Attention to detail and high level of accuracy in data entry and documentation.
Familiarity with CRM systems and Microsoft Office software
Committed team player who actively supports colleagues and contributes to team goals.
Customer Service Representative
Customer service associate job in North Palm Beach, FL
Our client is seeking a Client Service Representative to join their team! This position is located in North Palm Beach, Florida.
Execute and submit client account servicing requests within appropriate time frames, including submitting wires and fund transfers, preparing required documentation, opening and closing accounts, maintaining accurate and complete account records, imaging documents, and researching client issues
Handle paying and receiving activities, including cash transactions and daily balancing activities, while fully understanding and adhering to all WM Lobby Banking Operations policies and procedures as documented on the WM Intranet
Develop strong understanding of the required steps involved in each request, communicating with relationship management and NCSS teams as needed to obtain information necessary to properly execute requested activities
Maintain strong understanding of policies and procedures, addressing the requirements of each activity in a timely manner and in strict adherence with company and Wealth Management Risk Management and Compliance guidelines, promptly escalating any issues or concerns to management
Develop strong knowledge of various business applications critical to client and account servicing, including online tools, and actively seek to expand knowledge of the latest enhancements to company partner and client technology and systems to maintain the highest standards of service
Assist with the maintenance and servicing of Safe Deposit Boxes in offices where available
Stay informed of new and existing company and Wealth Management products, services, and compliance requirements to respond to client inquiries and assist in recommending services that help expand overall client relationships
Monitor banking reports and provide assistance with banking audits as directed by the Team Leader or Manager
Desired Skills/Experience:
Knowledge of federal regulation banking guidelines banking operations products and services acquired through related work experience is preferred
Strong client service skills problem solving and organizational skills are required to identify research and resolve requests
Ability to think critically and to work well independently and as part of a team
Strong verbal and written communication skills
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $12.00 and $17.13. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Receptionist - Financial Services
Customer service associate job in Miami, FL
We are seeking a professional and friendly Receptionist to join our team, fully onsite in Brickell, FL. The Receptionist will be the first point of contact for visitors and provide administrative support across the organization.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure reception area is tidy and presentable
- Provide basic and accurate information in-person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
Qualifications
- Proven work experience as a Receptionist is required.
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
Associate Transaction Services
Customer service associate job in Boca Raton, FL
The Associate - Transactions provides ongoing management of real estate transaction activities in a defined market. The Associate - Transactions responsibilities will include, but not be limited to, oversight of the entire transaction process from client project approval through delivery and close out process, coordination with internal client teams, and management of field brokerage professionals. The Associate - Transactions will also serve as the in-house point-of-contact for clients, brokers, and others to collect or to provide information on all account transactions.
Essential Job Duties:
Working closely with brokers, participate in and strategize for formal presentations (RFP's) for various Private and Institutional (REIT, Pension Fund, etc.) clients
Working closely with brokers, manage entire marketing, negotiation, due diligence and closing process of multiple listings with major national and regional clients
Identify and approach prospective sellers/investors/purchasers of multifamily assets in target market
Identify multi-family assets (150 units and above, Development sites, etc.) for potential disposition using various forms of research
Conduct formal property tours with regional and national clients on a regular basis
Organize transaction documents, assemble and track due diligence items on properties during the disposition process
Provide assistance and leadership support to investment analysts and marketing personnel
Respond to prospective purchasers' information requests (i.e., send updated financials, sales master, pipeline, detailed underwriting questions)
Conduct in-depth market research, cutting edge analysis and underwriting for a full range of multifamily assets types including existing apartment properties (over 150 units), land development, fractured condominiums, for some of the largest owners of multifamily properties in the U.S.
Demonstrate understanding of operations, rent roll and operating statement analysis, DCF modeling and a range of finance (debt/equity) options
Assist in the research, drafting and proof reading of marketing proposals, investment offerings and presentations for national and regional clients
Assist in research, analysis, drafting and proof reading of various research assignments, market "white" papers, etc. Must demonstrate a broad and specific knowledge of macro and micro elements affecting multifamily industry locally and nationally
Update various informational spreadsheets and database files including sales and development pipeline data
Oversee analyst and marketing personnel's research, underwriting and analysis
May perform other duties as assigned
Skills, Education and Experience:
Master's degree in real estate or MBA in Finance required
Minimum of 1 year related work experience
Real Estate License required for commission eligibility (if not licensed must obtain within 6 months of hire)
Excellent oral and written communications skills
Strong knowledge of Microsoft Office including proficiency in Excel, PowerPoint, Outlook etc
High degree of professional customer service to both internal and external parties
Customer Service/Warehouse Assistant
Customer service associate job in West Palm Beach, FL
We are currently recruiting on behalf of our client in West Palm Beach who is seeking a Customer Service / Warehouse Assistant to join their team. This role requires someone versatile and adaptable, comfortable working in both office and warehouse environments. The ideal candidate is detail-oriented, highly organized, and able to balance administrative tasks with hands-on shipping and receiving responsibilities.
Key Responsibilities:
Customer Service & Administrative Support
Provide professional customer service by phone and email, communicating with customers daily regarding job schedules, order status, and shipment updates.
Support the Production Manager with day-to-day administrative and operational tasks.
Shipping & Receiving
Receive packages as they arrive: open, inspect, verify product against paperwork, and record details in the system.
Ensure all shipping paperwork matches system data, including addresses and quantities.
Verify that products returned for shipment align with paperwork and contain correct quantities.
Assist with packaging of products to meet deadlines when needed.
Maintain good communication with other departments to keep jobs flowing through the production line.
Perform additional warehouse or administrative duties as required.
Qualifications:
· Strong administrative skills with excellent attention to detail and organizational abilities.
· Proficiency in Microsoft Office Suite, especially Excel (required).
· Professional communication skills by phone and email.
· Ability to work well with others across departments in a team-oriented environment.
· Prior shipping/receiving or warehouse office experience preferred.
· Bilingual (English/Spanish) is a plus.
If you're interested in the position above email your resume (in Word) or apply online at www.ultimatestaffing.com Should you meet the qualifications of the above position you will be contacted for interview.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Client Success Representative
Customer service associate job in Miami, FL
Miami-Dade County, Florida
Are you a motivated and experienced healthcare services sales professional with high drive and energy, and a positive, resilient, can-do attitude? Do you have a genuine passion for helping to support Woundtech's mission to close the care access gap for those suffering from complex wounds? Are you currently or have you worked for an IPA, MSO or health plan in a provider relations or sales capacity? If the answer to these questions is yes, you might be a candidate for a mission-critical role at Woundtech!
Woundtech is seeking a highly motivated, experienced and results driven sales professional to join the Woundtech team as a Client Success Representative. In this role, you will play a crucial role in providing exceptional customer service and support to Woundtech's clients who refer patients to us for in-home, provider driven wound care services. Our referral partners include MSOs/IPAs, PCPs, Hospital Discharge Planners and Case Managers, Skilled Nursing Facilities, Home Health Companies, and Assisted Living Facilities.
As part of our close-knit team, we value strong team-focused players who excel in collaboration, transparency, resiliency, adaptability, tenacity, strong internal motivation, and a positive approach to problem solving.
Responsible for educating IPA, MSO and other referral sources about Woundtech's services and value, as well as assisting them on how to make referrals
Efficiently utilize Salesforce CRM before and after each call to maximize your effectiveness and help you more effectively understand which activities lead to results. Document and update client information accurately and in a timely manner in CRM (Salesforce) ensuring data integrity and confidentiality.
Develop and maintain a deep understanding of Woundtech's wound care offerings, becoming a subject matter expert
Utilize effective communication and exceptional sales skills to build strong relationships with clients and ensure their needs are met in a timely and professional manner.
Collaborate with internal Patient Care Coordination teams to coordinate referrals and ensure the smooth delivery of wound care to clients.
Develop and maintain relationships with providers connected with MSOs (Managed Service Organizations), IPAs (Independent Practice Associations), and healthcare delivery organizations in the Market such as hospital systems
Demonstrate a commitment to increasing access to care for wound care patients, advocating for their needs and actively promoting our services.
Proactively identify opportunities to improve client satisfaction and contribute ideas to enhance the overall customer experience.
Stay updated on industry trends, regulations, and best practices related to wound care and in-home care delivery
Be confident, polished, and professional in all interactions, driven to succeed, and able to navigate the complex healthcare landscape in the market.
Requirements-
Bachelor's or AA degree preferred
Strong preference for candidates with sales or provider relations experience within a MSO, IPA, Health Plan or other managed care focused entity
Will also consider candidates a referral driven healthcare services organization, calling on MSO and IPA clients.
Demonstrated high drive, energy, and passion for follow up, an uncompromising focus on providing exceptional care and customer service.
Excellent sales, communication, presentation, and interpersonal skills, with the ability to effectively communicate value-based information to health professionals including physicians and health care business professionals.
Strong organizational and time management abilities, able to handle multiple tasks and prioritize effectively.
Recognized as a leader on a team, ability to motivate peers to success with your positive energy and proven approaches-a true team player.
Demonstrated proficiency in using CRM, computer systems and software applications relevant to the role, including Salesforce.
Familiarity with providers, MSOs, IPAs, and other healthcare organizations in the Market.
Commitment to increasing access to care for wound care patients and improving healthcare outcomes.
Confidence, polish, and professionalism in all interactions.
Flexibility to adapt to changing priorities and a fast-paced work environment.
English and Spanish fluency
Benefits:
You will participate in a comprehensive incentive program that recognizes the impact of net referrals and starts of care on overall organizational success.
Unlock tiered performance bonuses for consistently meeting or exceeding targets.
Benefit from a supportive environment that recognizes and rewards a commitment to continuous improvement in sales and client success.
Competitive salary and benefits package.
Opportunities for professional development and advancement.
Collaborative and supportive work environment.
If you are a driven, results-oriented sales professional with a strong desire to make a difference in the lives of wound care patients and the payers and providers that support them, we encourage you to apply. Your expertise will be highly valued as we strive to provide exceptional care and support to our clients. Join the Woundtech team and be part of our mission to increase access to care for complex wound care patients!
Woundtech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Call Center Customer Service Representative
Customer service associate job in Boca Raton, FL
💼 Now Hiring: Bilingual Inside Sales Appointment Representativas- Boca Raton based
|Base + Unlimited Commission (Top Earners 50K- $100K+)
Turn conversations into life-changing consultations! As a Prospect Engagement & Appointment Conversion Specialist, you'll connect with new leads, build trust, and schedule in-person consultations with our Certified Hair Loss Specialists-helping people take the first step toward confidence.
What You'll Do:
Engage warm leads via phone, chat, text & email
Schedule and confirm in-person consultations
Re-engage abandoned or paused prospects
Deliver a luxury, white-glove experience every time
Track all activity in Salesforce
What You Bring:
Bilingual (English/Spanish) preferred
3+ years in consultative sales, luxury service, or call center
Strong communication, confidence & empathy
Salesforce or CRM experience a plus
Ability to work evenings/weekends (11am-8pm shift) with Sundays off
Must be able to report to Boca Office - no remote work
What You'll Get:
✅ Paid training from Day 1
✅ Leads provided - no cold calling
✅ Paid vacation, holidays & personal days
✅ Medical, dental, life insurance & 401(k) with match after a year
✅ Tuition reimbursement after 1 year
✅ Unlimited earning potential
Ready to make great money while changing lives? Apply now and grow your career with HairClub!
Account Service Representative -Field Sales
Customer service associate job in Doral, FL
The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction
What you'll be doing:
Broker & Agency Support:
Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs.
Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation.
Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits.
Group Account Management:
Support new group onboarding, including application review, census validation, and carrier submissions.
Assist with open enrollment meetings, renewal reviews, and plan comparison tools.
Maintain accurate group records, policy details, and service notes.
Track renewals, missing documents, billing issues, and enrollment updates.
Carrier & Vendor Coordination:
Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues.
Facilitate resolution of escalated member and employer concerns.
Ensure compliance with carrier guidelines and timelines.
Administrative & Operational Tasks:
Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers.
Maintain CRM activity logs, follow-up tasks, and documentation.
Assist the Group Sales Director in tracking KPI metrics and service SLAs
Requirements:
Must know all carriers. Traditional group insurance
Must have knowledge of working with a census
Customer service experience
215 License required
Reliable transportation
Qualifications:
Salesforce knowledge helpful
Ichra knowledge helpful
Business development experience
5-10 years of experience in health insurance, group benefits, or employee benefits
administration (preferred).
Knowledge of medical, dental, vision, GAP, and ancillary products.
Strong communication skills-professional, clear, and customer focused.
Ability to manage multiple priorities with attention to detail and deadlines.
Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus.
Bilingual (English/Spanish)
Salary range: $55-$75k + Commission
Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days.
January start date
Customer Service Representative
Customer service associate job in Deerfield Beach, FL
We are seeking a
Customer Service Representative
will be
fully on-site
at our Deerfield Beach, FL Corporate Headquarters.
Responsible for the timely and accurate processing of customer orders and for providing effective verbal and written communications with internal and external customers to support product selection, demand, and order fulfillment activities. Position reports to the National Customer Service Manager and provides very close liaison with the following departments: Sales, R&D, Production/Shipping & Receiving, Transportation, and Purchasing
What You Get To Do:
Enter and manage customer orders, sample requests, demo requests, credit, and debit memos in AS-400.
Act as the first point of contact for our customers and sales staff, including but not limited to: basic troubleshooting response and follow-up, providing technical data sheets/documentation, etc.
Provide the input and assistance required to accurately and timely process, update the Customer Claims Tracker and Claims/RMA forms as needed, investigate, and resolve customer satisfaction issues.
Provides support for avoiding and eliminating aging and aged Finished Goods Inventory.
Assure that all internal/external inquiries are directed to the appropriate personnel for timely action. This includes inquiries from customers, sales representatives, management, etc.
Manage customer accounts professionally and efficiently.
Promote a proactive approach with customers to help reduce inventory levels, accounts receivable, and customer complaints.
Partner with the National Customer Service Manager to continuously improve the effectiveness of the Customer Service Department.
Promote the quality system through adhering to the elements of and being familiar with the philosophy, quality statement, quality manual, and procedures.
Manage sales solicitation of customer base, including existing accounts, dormant accounts, and potential new customers.
Determine customer satisfaction through the observation of daily communication and customer claims.
Supply quotes to Field Sales and to our customer base upon request.
Performs other duties as required
What You Bring To The Team:
High School Diploma or GED required.
Proficiency with Microsoft Office 365 Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
Minimum of two years of industry experience or any equivalent combination of related training and experience.
Minimum of two (2) years' experience as a Customer Service Representative.
AS-400 or other CRM enterprise-wide system experience strongly preferred.
Bachelor's degree from a four-year college or university or the equivalent preferred.
Inside sales experience preferred
Take a look at why so many of our team members continue their careers with Mapei-Polyglass! Life at Polyglass
Sales Associate - Safety
Customer service associate job in Miami, FL
We are a dynamic, growing tech hardware company based in Miami, FL, seeking an energetic and ambitious Sales Associate to grow our safety glasses division. You will be responsible for growing our account roster for our groundbreaking smart safety glasses, a unique new product line that combines eye protection and Bluetooth audio in one.
Key Responsibilities
1) Manage and grow a portfolio of B2B PPE accounts, including distributors, construction companies, logistics companies, industrial clients, and healthcare organizations.
2) Identify new business opportunities within target industries and regions.
3) Develop and deliver product presentations, demonstrations, and training sessions to clients.
4) Collaborate with internal teams (marketing, logistics, product development) to ensure smooth order processing, timely delivery and customer satisfaction.
5) Negotiate pricing, contracts, and service terms in line with company guidelines.
6) Maintain accurate records of customer interactions, sales activity, and forecasts using CRM tools.
7) Stay informed on PPE industry trends, standards, and regulatory requirements.
8) Attend trade shows, exhibitions, and networking events to represent the company and build brand awareness.
Qualifications
Bachelor's degree in Business, Marketing, or related field (or equivalent experience).
2+ years of experience in sales, account management, or customer service - preferably within PPE, safety, eyewear or industrial products.
Strong communication, negotiation, and relationship-building skills.
Proven track record of meeting or exceeding sales targets.
Knowledge of OSHA, ANSI, and other relevant safety standards is a plus.
Shopify experience is a plus.
Proficiency in CRM systems (e.g., NetSuite) is a plus.
Ability to travel with regularity is required (all travel expenses covered by company)
What We Offer
Base of $45-55k depending on experience, plus commission on all sales.
Comprehensive benefits package (health, dental, vision, company equity)
Ongoing training and professional development opportunities.
A collaborative, growth-focused company culture.
Sales Associate, Palm Beach
Customer service associate job in Palm Beach, FL
The Sales Associate is responsible for assisting customers with their shopping needs and providing them with an exceptional shopping experience. Sales Associates must have knowledge about Veronica Beard merchandise, understand current fashion trends and convey the brand and style.
Responsibilities:
SALES GENERATION:
Assists the customer by wardrobing and selling merchandise that effectively meets and exceeds his/her need
Greets and offers all customers exceptional service
Reacts and follows through to customers' needs
Achieves selling standards and goals on a consistent basis
Provided merchandise information and current fashion tips to increase sales and customer satisfaction
Represents the fashion and style of Veronica Beard
Utilizes the Client Program and book to develop and build a client base that generates dollars on a consistent basis
MERCHANDISING/HOUSEKEEPING:
Maintains displays, fills in merchandise on sales floor, and assists in floor-set execution
Returns merchandise from fitting room to selling floor
Assists in maintaining cleanliness of store and backroom
Process merchandise shipments, as needed
Replenishes merchandise on a daily basis to ensure all merchandise are represented on the sales floor at all times
MISCELLANEOUS:
Understands and follows all company policies and procedures
Adheres to company guidelines of dependability, including attendance and requirements
Attends Store Meetings
Performs other duties as assigned by store management
OTHER SKILLS and ABILITIES:
Strong verbal and communication skills.
Strong observation skills - identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
PHYSICAL DEMANDS:
Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
Reaching above or below shoulder level
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Comfortable with being on camera for social media purposes (both stills and video)
WORK ENVIRONMENT:
Maintains a friendly, positive and professional behavior/conduct at all times
Participate in a work climate that inspires mutual trust, respect and teamwork to achieve goals
Requirements:
Minimum of 1 year retail service and selling experience
Ability to work flexible schedule including nights and weekends
High School education or equivalent
Basic math skills for purchase, payment transactions and bank deposits
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Part-time Sales Associate, Miami Flagship
Customer service associate job in Miami, FL
SIMONMILLER is a Los Angeles-based lifestyle brand that embodies a playful approach to luxury. Led by creative director Chelsea Hansford, the brand integrates modern design with bold aesthetics, delivering innovative fashion and accessories. SIMONMILLER offers unique collections that merge contemporary style with high-quality craftsmanship, appealing to a diverse and forward-thinking customer base. Joining SIMONMILLER means becoming part of a brand that values creativity, individuality, and inclusivity.
Role Description
This is a part-time role based at the Miami flagship store. As a Sales Associate, you will provide exceptional customer service, foster client relationships, drive sales, and maintain the visual presentation of the store. Responsibilities include assisting customers with product selection, handling transactions, maintaining inventory, and ensuring a welcoming and elevated shopping experience in line with the SIMONMILLER brand. Collaboration with the team to achieve sales goals and contribute to a positive store environment is key.
Qualifications
Strong interpersonal and communication skills for engaging with customers and building relationships
Proven sales ability and an understanding of retail operations and customer service
An eye for style and fashion, with an ability to provide tailored advice and build customer trust
Organizational skills for inventory maintenance and visual merchandising
Flexibility to work part-time, including weekends and holidays, as required by the business
A self-motivated, team-oriented attitude with the ability to work both in-store and remotely as needed
Prior experience in retail or the luxury industry is a plus
Familiarity with point-of-sale systems and basic computer skills
Sales Associate
Customer service associate job in Miami, FL
About the job
Join the House of AMOUAGE
Are you ready to represent and elevate our brand at the iconic House of AMOUAGE? We are looking for a passionate Sales Associate to deliver exceptional service, embody our heritage, and create memorable experiences for our clients
Your Mission
As an Associate at AMOUAGE, you will play a key role in creating a warm and inviting atmosphere for every client who walks through our doors. You will guide customers in discovering their ideal Amouage fragrance, offering tailored recommendations that reflect both their personal style and our brand's heritage. Beyond product knowledge, you will embody the spirit of exceptional service ensuring each interaction is memorable, meaningful, and reflective of the luxury experience that defines AMOUAGE
Your Impact
Provide extraordinary customer service with the ability to develop meaningful and loyal client relationships.
Build and maintain client data base through consistent follow-up with clients, scheduling appointments for new launches, replenishing stock and inviting to store events.
Brand Ambassador, communicating inspirations and stories behind each product. Ability to talk confidently about ingredients, product knowledge and use selling techniques to appeal to the customer needs, using add-on techniques to sell more than one item to every customer.
Collect and enter all client details to enter to our CRM system and update as required.
Contributes towards the store reaching and exceeding weekly, monthly and annual objectives, and sales goals; also responsible for reaching and exceeding personal sales goals.
Ability to manage basic store operations: processing shipments/transfers in a timely manner, merchandising goods on sales floor, maintain perfect visual standards, aware of inventory/shortage concerns and communicate any replenishment needs.
Be involved in stock control, counting stock, and maintaining stock integrity for the store.
Being responsible and accurate for processing cash and card payments, balancing cash registers with receipts.
Follow company dress code as well as company and mall guidelines and policies.
Reporting discrepancies and problems to the supervisor/manager.
Ability to deal with customer refunds and or exchanges.
Keeping the store and stock room/back-office tidy and clean, dusting, cleaning shelves, props etc. mopping floors etc.
Ability to communicate effectively with customers, peers and management and create strong partnerships
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
Partners with store management to form a cohesive team focused on creating an energetic, exciting, innovative, and approachable shopping environment
From time to time, you may be asked to attend an event, represent the brand on a Podium in a positive and professional manner.
Follows store opening/closing procedures
All other duties as assign
Your Journey With Us
The House of AMOUAGE, has been on an aggressive growth trajectory within the fast-growing ultra luxury perfumes segment, unlocking tremendous personal and career development opportunities for our team members across multiple locations including Muscat, Dubai, New York, Seoul and Kuala Lumpur. We foresee the incumbent of this role to grow in this opportunity together with AMOUAGE.
Your Expertise
Proven work experience as a Retail Sales Associate
Worked in Clientele centric environment
Basic understanding of sales principles and customer service practices
Proficiency in English
Working knowledge of customer and market dynamics and requirements
Track record of over-achieving sales quota
Hands-on experience with POS transactions
Familiarity with inventory procedures
Entrepreneurial in nature and eager to learn.
Driven to offer exceptional client experiences.
Agile and comfortable with ambiguity.
Person of integrity, and with reputation for consistency and ethical business practices.
Resilient and tenacious under challenging situations.
Excited by the prospects of building a business
The AMOUAGE Advantage
Join a House that has been creating luxury fragrance experiences since 1983. At AMOUAGE, you'll be part of a legacy that combines artisanal craftsmanship with modern innovation, bringing extraordinary olfactory experiences to clients worldwide.
Retail Sales Associate
Customer service associate job in West Palm Beach, FL
Johnnie-O is a branded lifestyle apparel company, founded in 2005 in Santa Monica, CA, that embodies living your best life. Its blend of Southern California lifestyle coupled with a hint of East Coast tradition and Midwest grit creates a truly distinct point of view within the lifestyle apparel industry. Johnnie-O is a unique lifestyle apparel brand providing classic, casual pieces for men and boys. The brand fills a niche in the apparel marketplace between the traditional East Coast “preppy” brands and West Coast “surf” brands. The Johnnie-O brand is both a personality and an experience that can be described as fun, fresh, tongue-in-cheek, accessible, active, and family-oriented.
Johnnie-O is a fast-growing multi-channel apparel company. We seek to attract highly motivated
individuals that want to work as a team and share in the commitment, responsibility, and discipline required to achieve our vision. We are a fun and dynamic bunch that is motivated to work to get the company to the next level. Our employees are smart, creative, and passionate individuals who meet the same superior standards we set for our products. We embrace talented people with diverse backgrounds and experiences. It is our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment.
The Role
The Role Johnnie-O is looking for a Retail Sales Associate to deliver an exceptional customer experience, build lasting relationships, and contribute to the overall success of the store. This role is key to creating a welcoming, on-brand environment where customers feel connected to both the product and the Johnnie-O lifestyle.
Responsibilities
• Welcome every customer with a friendly, authentic approach that reflects the johnnie-O brand.
• Listen and connect with customers to understand their needs, style preferences, and fit
requirements.
• Provide knowledgeable feedback and personalized styling suggestions.
• Share product knowledge, new arrivals, and upcoming events to keep customers engaged.
• Maintain a client book and follow up with customers to build long-term relationships.
• Consistently meet or exceed individual sales goals.
• Contribute to store sales by proactively engaging customers and recommending additional
products.
• Participate in outreach, appointment-based selling, and event support to grow the customer
base.
• Ensure the sales floor and fitting rooms are clean, organized, and fully stocked.
• Assist in restocking, re-merchandising, and setting seasonal floor changes.
• Support accurate inventory management and communicate stock needs to leadership.
• Process transactions efficiently and accurately, including returns and exchanges.
• Follow cash handling procedures and maintain accuracy in the POS system.
• Assist with back of house/replenishment responsibilities, price changes, markdowns, transfers,
and other operational tasks as needed.
Qualifications
• 1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
• Strong interpersonal skills with a genuine ability to connect with people.
• Proactive, solutions-oriented approach to delivering excellent customer service.
• Ability to adapt in a fast-paced environment and handle multiple priorities.
• Comfortable working a flexible schedule including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 20 lbs.
Benefits & Compensation
• Full-Time/Hourly position plus commission opportunities, paid time off, and paid holidays
• Health/Dental/Vision/FSA/Life/Short-Term Disability Insurance benefits
• Employee discounts Aside from a fun and unique working environment, johnnie-O offers a
challenging career coupled with a competitive compensation and benefits package. We value
our employee's time and efforts.
Our commitment to your success is enhanced by our competitive compensation and extensive benefits package, including health, dental, vision insurance, life insurance, flexible spending accounts, a generous time off policy including vacation, paid sick time, a retirement savings plan, bonus opportunities, and a generous employee discount. Casual dress policy, potential career growth and a family-oriented working environment.
To apply for this exciting job opportunity, please send your resume to: ****************************.
We appreciate your interest in our company and look forward to hearing from you!