Customer Service Fundamentals Career Training Opportunity
Customer Service Associate Job In Miami, FL
"Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Banking
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year."
PandoLogic. Category:Customer Service, Keywords:Customer Service Representative, Location:Miami, FL-33134
Customer Support Specialist at Exotic Car Trader
Customer Service Associate Job In Fort Lauderdale, FL
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The team at Exotic Car Trader is looking for a Customer Support Specialist. This position is perfect for someone looking to grow their career at a fast-growing tech company.
Company Promise:
Exotic Car Trader will equip you to grow from both a career and an individual standpoint. Team members at Exotic Car Trader will be treated respectfully, positively, and given as many growth opportunities as they can manage.
Our goal is to recruit team members with a strong work ethic and a heavy focus on customer experience. Exotic Car Trader aims to disrupt the automotive industry by adding extreme value to both Buyers and Sellers.
Who are we seeking?
Exotic Car Trader is looking to add another Customer Support Specialist to the team. It's ok if you don't have dealership experience as we can train you. This job involves updating customers on the phone, staying organized, and working with the sales team to expedite transactions..
A day in the life.
As a Customer Support Specialist, you will work independently with all communication regarding title, registration, shipping, and transactions. You will be working directly with the team and customers daily.
Key attributes
Takes ownership of problems and creates solutions
Passionate about helping people
Analytical, attention to detail
Organized
Strong communication skills
Consistent and disciplined
Professional and strong work ethic
Leader, Self-motivated, goal-oriented, detailed, and able to work within a fast-paced environment
Daily Responsibilities
Update all Buyer's on pending deals
Update all Seller's on pending deals
Communicate transaction updates to both parties
Communicate with ECT Team members on deal status
Expectations
To maintain a professional, calm manner when negotiating with demanding or upset customers.
Contributes to and encourages others to demonstrate a team-focused, values-based, Service culture throughout the company.
Conduct periodic training sessions for managers and sales personnel regarding title regulations and procedures and issue a written memo to managers and sales personnel whenever regulations change.
Professional appearance and a neat work area.
Performs other duties as assigned or requested to assure optimum service levels.
Maintains a high level of confidentiality.
Maintain records
We do our best to get back to every applicant, however, we receive hundreds of applicants for the ECT Team and cannot get back to everyone with limited hiring bandwidth.
Insurance Customer Service Representative
Customer Service Associate Job In Boynton Beach, FL
Full time position needed for State Farm agent's office. Dealing with customers, making changes, taking payments, etc. 440 Customer Service License preferred, but willing to train the right person with clerical experience. State Farm experience helpful but not required. Please send resume.
Job Type: Full-time
Experience:
Customer Service: 1 year (Preferred)
Education:
High school or equivalent (Preferred)
DG Beauty US Jr Customer Service
Customer Service Associate Job In Miami, FL
Job Title: US Jr Customer Service
Department: Supply Chain
Reports To: US Customer Service
Dolce & Gabbana Beauty embodies the iconic luxury and craftsmanship of the Dolce & Gabbana brand. With a commitment to excellence, we create high-quality fragrances, makeup, and skincare products that inspire confidence and sophistication. As we continue to expand our presence, we are looking for a passionate Junior Customer Service Representative to join our team.
Job Summary
The Junior Customer Service Representative will be responsible for delivering exceptional customer support, ensuring customer satisfaction, and maintaining the brand's high standards of service. This role involves handling inquiries, processing orders, and resolving issues efficiently and professionally. The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment.
Key Responsibilities
Accurately enter and process high-volume manual orders efficiently.
Verify and prepare sales orders for processing while ensuring completeness and accuracy.
Maintain accurate and up-to-date order logs and customer records.
Monitor order status, shipping schedules, and proactively address potential delays.
Collaborate with internal teams including Marketing, Education, Merchandising, Commercial, Planning, and Warehouse to ensure smooth order execution.
Understand warehouse operations and the order fulfillment process.
Validate and release orders based on shipping status, minimizing delays and ensuring timely deliveries.
Identify potential risks and troubleshoot issues proactively.
Maintain the customer master log with a high level of accuracy.
Provide timely assistance to customers, addressing inquiries and resolving issues efficiently.
Foster strong relationships with customers and internal stakeholders to enhance service levels.
Serve as a brand ambassador by delivering exceptional service with enthusiasm and professionalism.
Maintain detailed records of customer interactions, transactions, communications, and complaints.
Adhere to departmental policies, procedures, and service standards while ensuring alignment with HQ guidelines.
Perform other duties as needed to support operational efficiency
Qualifications & Requirements
Bachelor's degree or equivalent experience in a related field.
1+ years of experience in customer service, preferably in the beauty, fashion, or luxury industry.
Familiarity with US retailers - Sephora, Macy's, Ulta Beauty and more
Excellent communication skills, both written and verbal.
Strong problem-solving abilities and attention to detail.
Ability to multitask and work in a fast-paced environment.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or any 365 Microsoft tools.
Proficiency in SAP.
Passion for beauty and luxury products is a plus.
Spanish or Italian is a plus
Junior Customer Service Representative
Customer Service Associate Job In Miami, FL
Start Your Journey in Customer Service Today!
Are you enthusiastic, friendly, and eager to help customers? We're looking for a Junior Customer Service Representative to provide excellent support and ensure a positive customer experience. This role is perfect for someone looking to grow their skills and build a rewarding career in customer service.
Responsibilities:
Assist customers with inquiries and provide accurate information.
Resolve basic issues and escalate complex problems to senior staff.
Maintain detailed records of customer interactions in CRM systems.
Communicate effectively with team members to ensure seamless service.
Provide feedback to improve customer service processes.
Participate in training sessions and team development activities.
Qualifications:
Strong communication and active listening skills.
A customer-focused attitude with a problem-solving mindset.
Basic proficiency with computer systems and customer service tools.
Previous experience in customer service is an advantage but not required.
Benefits:
Hands-on training and mentorship to support your growth.
Opportunities for career advancement within the company.
A collaborative and supportive work environment.
Access to professional development programs and workshops.
Take your first step toward a fulfilling career in customer service. Apply now to join our dedicated team!
CRM Specialist - HubSpot & Inside Sales Automation Expert
Customer Service Associate Job In Deerfield Beach, FL
In person positiom - Deerfield Beach Florida
Are you a Sales Operations and CRM expert with deep HubSpot knowledge and a strong understanding of how inside sales and marketing align for success? Do you excel at process optimization, data analysis, and system automation to enhance sales efficiency and scalability?
At SKNV, we're expanding our Inside Sales and Marketing capabilities, and we need a CRM Specialist who can own, manage, and enhance our HubSpot CRM. This new role ensures our CRM infrastructure is set up for scalability, automation, and data-driven decision-making.
If you have HubSpot expertise, experience integrating sales and marketing tools, and the ability to streamline workflows for a high-growth organization, this is your opportunity to make a significant impact.
The role is based in our Deerfield Beach, FL office.
Who is SKNV?
Revolutionizing dermatology since 2015, SKNV empowers thousands of prescribers-dermatologists, physicians, and primary care doctors-to provide customized Rx medications for millions of patients struggling with conditions such as acne, melasma, rosacea, and more.
We operate our own FDA-Registered 503B Outsourcing Facility in Florida, manufacturing over 120 Rx medications tailored to patients' needs. SKNV's commitment to innovation ensures prescribers and patients receive consistent, high-quality, and accessible medications.
What Can You Expect as a CRM Specialist?
Own and optimize HubSpot CRM for Inside Sales and Marketing, ensuring a structured and scalable system.
Develop and automate workflows, and sequences, and lead nurturing processes to support Inside Sales and Marketing.
Ensure data integrity and consistency, maintaining a clean and structured database.
Integrate HubSpot with ERP NetSuite by Oracle, sales tools and marketing tools, such as ZoomInfo, and analytics platforms.
Develop reports and dashboards to provide insights into sales performance, marketing effectiveness, and customer engagement.
Support Inside Sales consultants by ensuring they have the right workflows, automation, and CRM tools to maximize productivity.
Collaborate with the marketing team to align CRM automation, lead tracking, and campaign performance analysis.
Optimize lead management and segmentation, ensuring personalized and data-driven outreach.
What Do You Bring to SKNV?
Expert-level HubSpot CRM experience, with workflow automation, lead management, and reporting capabilities.
A data-driven mindset, with experience in analytics, CRM optimization, and sales enablement.
Strong attention to detail and a passion for process consistency and data integrity.
Experience integrating HubSpot with other platforms such as ZoomInfo, NetSuite (preferred), and other sales/marketing tools.
Problem-solving skills, with a keen eye for inefficiencies and opportunities to streamline processes.
Understanding of Inside Sales teams and how CRM automation supports lead nurturing, conversion, and engagement.
What's in It for You?
Build and optimize a CRM ecosystem that supports a fast-growing Inside Sales and Marketing team.Work
in a high-growth, dynamic company that's reshaping the dermatology and Rx medications space.Owner
ship of CRM strategy and execution, with the ability to make a measurable impact.Caree
r growth opportunities as the company continues to expand.
If you're ready to take ownership of HubSpot CRM and drive efficiency in Inside Sales and Marketing, we'd love to hear from you.
Customer Service Representative
Customer Service Associate Job In Miami, FL
We currently have two immediate openings for Customer Service Reps in Miami, FL (Bayfront Park). These positions are working for a company that is a third party insurance provider with contracts across the globe.
We are seeking professionals who are looking for full-time jobs working 40 hours per week. The biggest thing we need is reliability, consistency, customer service experience, and an eagerness to learn. Experience working in the medical or insurance field is highly preferred.
These roles will hire off of one virtual interview. Pay begins at $19/hr for the first 6 months and will increase after.
Job Overview: The role requires communication between medical providers and our client as well as members. The customer service rep is to coordinate treatment and provide authorizations/issue GOP's for members in Latin America, Europe, etc. Respond to inquiries pertaining to authorizations and documentation requirements.
Responsibilities and Duties:
Coordinate and determine approvals, eligibility and inform the medical providers as well as issue GOP's according to policy and client authorizations
Tracking and follow up of all cases in Latin America ensuring appropriate follow up with the medical providers
Provide guidance, support and advice to international members seeking medical treatments or procedures
Responds to routine phone inquiries and written correspondence related to authorizations and claims status
Screens and routes complex cases to the appropriate manager
Navigates multiple systems to obtain necessary data to issue GOP's
Verify payments and/or denials as well as treatment authorization status and inform the appropriate party accordingly
Able to be a part of a on-call/duties rotating schedule (after normal office hours and weekends)
Qualifications:
2+ years of experience in customer service, health insurance field is required
Bilingual in Spanish
High school diploma/GED required
Strong analytical, detail-oriented and accuracy skills are required
Desire to work in a small entrepreneurial environment
Ability to manage time effectively, set priorities, meet deadlines as well as adapt to change
Plusses:
Pay:
$19/hr starting pay
Banking Services Specialist
Customer Service Associate Job In Coral Gables, FL
Only candidates with US Work Authorization will be considered.
Job Summary: Exercises technical expertise and knowledge of functions, policies and procedures while performing Letter of Credit transactions such as issuances, negotiations, and payments. In addition, same expertise and knowledge should be applied to transactions related to Documentary Collections.
Primary Responsibilities:
Carefully reads and follows instructions and/or documents to determine disposition of items, this includes issuance, payment, and negotiation. When necessary, coordinates with Account managers for proper processing of instructions.
Following procedures inputs information in the Letters of Credit/Documentary Collections system verifying that all information provided is accurate, complete, and follows the applicable regulations and the Uniform Customs and Practices for Documentary Credits (UCP 500) for Letters of credit and International Chamber of Commerce (I.C.C.) Publication No. 522 for Documentary Collections.
Follow up on instructions and documents provided by the Account Manager and keep files up to date.
Makes sure that the names of all buyers, beneficiaries, assignees of assignments of proceeds and transferees, as well as the names of all vessels, planes and transportation companies appearing in all letters of credit and documentary collections processed by the department must without exception, be scanned against the OFAC list and other lists according to the Bank Secrecy Act policies and procedures of the bank.
Knowledge of ACH Process.
Verifies that all work has been processed correctly.
Prepares and process check payments and fund transfer when necessary or requested.
Prepares and sends correspondence either via regular mail or courier.
May use SWIFT and/or e-mail to obtain and transmit information to customers, agencies and/or vendors.
Performs necessary research and investigations and/or assists supervisor in finding information to process work.
Keeps control of any new instructions or amendment received. Properly report discrepancies to the interest parties and act according to policies and procedures to correct any problem that may have arisen.
When necessary, do the corresponding traces and follow up according to procedures.
Reconcile and investigate any differences encountered in the reports and/or system.
Perform functions related to wire transfer transactions.
Validate and process payments, such as swifts, wire transfers and bank to bank requests.
Qualifications:
To perform this job successfully, an individual must be able to perform each duty satisfactorily.
Education and Experience:
Two years of college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Language Skills:
Speak, read, and write English and Spanish.
Ability to read and interpret documents such as regulations, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Other Skills and Abilities:
Computer literate with basic knowledge of standard word processing, spreadsheet, and database programs.
Equal Opportunity/Affirmative Action Employer, M/F/V/D
Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.
Customer Service Representative (Membership experience)
Customer Service Associate Job In Doral, FL
As a Customer Service Associate, you will be the frontline representative, delivering exceptional service and personalized support to customers. Your role is essential in fostering positive customer relationships, addressing inquiries, and ensuring a seamless customer experience. You will handle various service channels-including phone, email, chat, and in-person interactions-while maintaining professionalism, empathy, and a solutions-oriented approach.
Key Responsibilities
Serve as the primary point of contact, providing professional and personalized support across multiple communication channels.
Engage with customers to understand their needs and offer tailored solutions that enhance their experience.
Assist with inquiries related to services, memberships, products, and account management.
Proactively identify customer concerns and provide appropriate recommendations, solutions, or escalations.
Effectively troubleshoot and resolve customer issues in a timely, empathetic, and professional manner.
Utilize CRM and other tools to accurately document customer interactions and track service resolutions.
Stay up to date with company offerings and policies to ensure accurate information is provided.
Contribute to a customer-first culture by meeting or exceeding performance metrics, including response time, resolution rates, and customer satisfaction scores.
Collaborate with internal teams to improve service processes and identify opportunities for enhancing the customer experience.
Participate in ongoing training and professional development to enhance skills and industry knowledge.
Requirements
High school diploma or equivalent (Associate or Bachelor's degree preferred).
3 - 5 years of customer service experience, preferably in a call center or support environment.
Strong verbal and written communication skills with a customer-centric approach.
Ability to multitask and efficiently handle high-volume interactions.
Proficiency in Microsoft Office Suite and CRM software.
Strong problem-solving and conflict-resolution abilities.
Ability to work independently and collaboratively in a hybrid or remote environment.
Preferred Qualifications
Experience in a customer-facing role within retail, e-commerce, or service industries.
Bilingual (Spanish or another language) is a plus.
Familiarity with ticketing systems and customer support tools.
ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.
Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees.
At ttg, "We believe in making a difference One Person at a Time," ttg OPT.
Duty Free / Travel Retail Associate
Customer Service Associate Job In Miami, FL
MONARQ Group, a leading distributor and marketer of premium alcoholic beverages throughout Latin America, the Caribbean, and USA Duty Free, is seeking a talented marketing and sales professional to join our Miami team as a Duty Free / Travel Retail Associate. This position is based in our main regional office in Coconut Grove.
The primary responsibility of this roll will be to support our Regional US Duty Free Manager and Regional Management team in driving the company's commercial and marketing strategy, ensuring the success of our brands and clients.
The DF/TR Associate's key responsibilities will fulfill the following tasks including, but not limited to:
Key Responsibilities:
Support and execute internal sales objectives.
Drive industry market research and insights and identify opportunities.
Support sales and marketing initiatives within the channel such as implementation of experiences. execution of trade shows, pricing, invoices, samples, execution of impactful presentations for account meetings, tracking of marketing budget, account contact list, customer set up and any other opportunities that arise.
Report qualitative and quantitative results of initiatives and programs.
Build strong relationships with accounts and brands
Brand training and education to partners throughout our network
Profile & Key Requirements
General Skills and Qualifications:
Advanced proficiency of MS Office, particularity Excel and with PowerPoint to create impactful presentations.
Excellent written and verbal communication skills in both English and Spanish.
Strong presentation skills
Ready to work in a small, multi-tasking and fast-growing team environment.
Ability to work independently and manage multiple projects.
Strong organizational skills, and the ability to work under pressure and meet targets.
Creative, analytical, entrepreneurial and a team player
Require Education & Experience
Minimum 2 years of experience in a sales or marketing role in the spirits industry or FMCG. Travel Retail industry experience is a plus
Bachelor's degree in marketing, business or related field.
Bi-lingual - English and Spanish speaking.
Rewards
Grow your career with a dynamic and ambitious international company.
Work with leading premium beverage brands in a fast paced, exciting industry.
Benefit from a competitive salary and comprehensive health plan in line with industry standards.
MONARQ Group is a fast-growing and vibrant international company with offices in Miami, Mexico City, Santiago (Chile), and Amsterdam. We handle the export, distribution, and marketing of well-known alcoholic beverage brands across Latin America, the Caribbean, and USA Duty Free, including cruise ships.
MONARQ Group is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment.
To apply, please submit your resume along with an email outlining why you would be a great fit for this position to us at ***********************
For more information, visit *******************
Customer Service Representative
Customer Service Associate Job In Sunrise, FL
We are looking for a Customer Service Representative to join our team for a contract role in Sunrise, FL. This role requires working on-site 5 days a week to provide exceptional service to our customers through various communication channels. The ideal candidate will have strong interpersonal skills, a customer-first mindset, and the ability to resolve issues efficiently.
Key Responsibilities:
Provide excellent customer service via phone, email, and chat support.
Address and resolve customer inquiries, concerns, and issues in a timely and professional manner.
Maintain accurate records of customer interactions and transactions.
Assist customers with product or service information and ensure they have a positive experience.
Process orders, returns, and exchanges, and assist with billing and account issues.
Handle customer complaints, troubleshooting problems, and escalating issues when necessary.
Follow company policies and procedures to ensure a consistent and high-quality customer experience.
Provide feedback to management on common customer issues to help improve services.
Stay up-to-date with product knowledge and updates to provide the best possible support.
Qualifications:
High school diploma or equivalent; previous customer service experience is preferred.
Excellent communication and problem-solving skills.
Strong interpersonal skills and the ability to maintain a positive attitude in all situations.
Ability to manage multiple tasks in a fast-paced environment.
Proficiency in using customer service software and MS Office.
Detail-oriented with excellent organizational skills.
Ability to work on-site 5 days a week in Sunrise, FL.
Strong phone etiquette and email communication skills.
Contract Duration:
This is a contract position, with the potential for extension based on performance and business needs.
If you enjoy helping people and thrive in a dynamic environment, we encourage you to apply and become part of our customer service team!
Customer Service Representative
Customer Service Associate Job In Miami, FL
INTERNATIONAL FLIGHT CENTER, INC. is a full-service FBO located at Miami Executive Airport (KTMB), offering the highest level of customer service and aviation needs at competitive prices.
Role Description
This is a full-time on-site role for a Customer Service Representative at INTERNATIONAL FLIGHT CENTER, INC. The role involves providing exceptional customer service, handling customer support inquiries, ensuring customer satisfaction, and enhancing the overall customer experience.
Qualifications
Customer Service Representatives and Customer Support skills
Customer Satisfaction, Customer Service, and Customer Experience
Excellent communication and interpersonal skills
Ability to handle stressful situations with a positive attitude
Previous experience in customer service roles
Knowledge of aviation or FBO operations is a plus
High school diploma or equivalent
Customer Service Representative (Miami, FL)
Customer Service Associate Job In Miami, FL
:
Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company's core business is the marketing and financing of fuel supply and logistics solutions for the world's largest airlines, militaries, and corporate operators.
AEG Fuels serves its clients through a network of longstanding relationships with subcontracted parties around the world. Customers are afforded the benefits of negotiated fuel and throughput pricing based on AEG Fuel's aggregate volume within a network of over 3,000 airports as well as the company's specialized expertise in delivering products safely and on-time.
AEG Fuels is dedicated to providing comprehensive support and unparalleled 24/7 service around the world. 30 different nationalities are represented on AEG's team and with offices in Miami, Houston, Toluca, Sao Paolo, London, Dubai, Singapore and Shanghai the company combines a global presence with a local touch.
AEG Core Values:
Excellence & Teamwork
Entrepreneurship & Innovation
Respect & Trust
Always Do What's Right
Position Description:
The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints.
Responsibilities:
Interacts with customers via telephone, email, online chat, to provide support and information on products or services.
Collects and enters orders for new or additional products or services.
Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forward it to the assigned representative or other appropriate staff.
Ensures that appropriate actions are taken to resolve customers' problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Perform other duties as assigned.
Required Skills and Experience:
High school diploma or equivalent.
Customer service experience required.
Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software.
Multitasking and organizational skills.
Ability to answer a high volume of calls and/or emails daily.
Desired Skills and Abilities:
Attentiveness and patience
Time-management skills
Ability to find the positive in any situation
What We Offer:
Competitive salary package
4 weeks of PTO to start (for a total of 27 days).
Health Benefits through Florida Blue
Dental & Vision Insurance through SunLife
6% match on 401K
A collaborative and innovative work culture.
Client Services Representative
Customer Service Associate Job In Palm Beach, FL
Our client is seeking a Client Service Representative to join their team! This role is located in Palm Beach, FL.
Execute and/or submit client account servicing requests within appropriate time frames, including but not limited to submitting wires and fund transfers, preparing required documentation, opening and closing accounts, maintenance of accurate and complete account records, imaging of documents, and researching of client issues
Handle paying and receiving activities, including cash transactions and daily balancing activities
Fully understand and adhere to all WM Lobby Banking Operations policies and procedures as documented on the WM Intranet
Develop a strong understanding of required steps involved with each request, communicating with relationship management and NCSS teams as appropriate to obtain necessary information to properly execute the requested activity
Maintain a strong understanding of policies and procedures and addresses the requirements of each activity in a timely fashion and in strict adherence with the company and Wealth Management Risk Management and Compliance guidelines and procedures, promptly escalating any issues and/or concerns to management
Develop a strong knowledge of the various business applications critical to client and account servicing, including on-line tools and seeks to expand knowledge of the latest enhancements to company partner and client technology and/or systems in order to maintain highest standards of servicing
Assist with maintenance and servicing of Safe Deposit Boxes in offices where available
Desired Skills/Experience:
2+ years of related experience
Knowledge of federal regulation, banking guidelines, banking operations, products and services, acquired through related work experience is preferred
Strong client service skills, problem solving, and organizational skills are required to identify, research and/or resolve requests
Ability to think critically and to work well independently and as part of a team
Strong verbal and written communication skills.
Benefits:
Medical, Dental, & Vision Insurance Plans
401K offered
$12.72 - $18.17 (est. hourly rate)
Customer Service/Logistics Representative
Customer Service Associate Job In Coral Gables, FL
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Customer Service Representative
Customer Service Associate Job In Miami, FL
Join Our Team as a Customer Service Representative and Make a Difference!
Are you a problem-solver who enjoys interacting with people?
We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships.
Responsibilities
Handle customer inquiries and complaints via phone, email, or in-person
Provide product and service information to customers
Process orders, forms, applications, and requests
Keep records of customer interactions and transactions
Follow up to ensure resolution of customer issues
Participate in team-building activities and career development workshops
Collaborate with team members to improve service delivery
Qualifications
Strong communication and interpersonal skills
Customer-oriented mindset and ability to adapt/respond to different types of customers
Proficiency in MS Office and customer service software
Excellent problem-solving skills and attention to detail
High school diploma; college degree preferred
Experience in customer service or related field is advantageous
Benefits
Opportunities for travel and working with diverse clients
Professional growth and advancement opportunities
Supportive and collaborative work environment
Participation in workshops and professional development programs
Be the voice of our company. Apply now to become a Customer Service Representative!
Customer Service Representative
Customer Service Associate Job In West Palm Beach, FL
Dealers Choice Auto Transport is a nationwide auto transport specialist that provides fully insured transport for highline and exotic vehicles. We pride ourselves on offering proper coverage for our clients, setting us apart in the industry. Our commitment to exceptional service and client satisfaction ensures reliable transportation for dealerships across the country.
Role Description
This is a full-time, on-site role located in West Palm Beach, FL for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer inquiries, providing exceptional support, ensuring customer satisfaction, and facilitating a positive customer experience. Daily tasks include handling phone calls, emails, and other communication channels, and resolving any customer issues promptly and professionally.
Qualifications
Customer Service Representatives, Customer Service, and Customer Support skills
Experience in ensuring Customer Satisfaction and enhancing Customer Experience
Excellent written and verbal communication skills
Ability to work in a fast-paced environment
Strong problem-solving skills and attention to detail
Prior experience in the auto transport industry is a plus
Proficiency in using customer service software and tools
High school diploma or equivalent; a degree in a relevant field is advantageous
Multifunctional Sales Associate
Customer Service Associate Job In Miami, FL
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 80 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have, and we work together to achieve results.
Job Details:
For our upcoming MANGO store located at Brickell City Centre in Miami, Florida we are currently recruiting for a Multifunctional Sales Associate to join our team.
Mission:
Guarantee the best experience of our customers and contribute to increase the sales of the store.
Responsibilities:
Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home.
It will be necessary to be familiar with the sales indicators and focusing on improving them. To accomplish this, Multifunctional Sale Associates will have to focus on all the tools available to foster the omnichannel experience.
They need to ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to.
Different tools will be provided to cover the tasks mentioned above and it is crucial that these tools are used efficiently and in a respectful and appropriate way.
While working at the cash desk, Multifunctional Sales Associates are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly.
When working in the stockrooms, Multifunctional Sale Associates are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.
Multifunctional Sales Associates are expected to share their knowledge with new starters providing them with basic training and collaborating on their onboardings. At all times, they will be expected to behave according to the values of Mango.
The wellbeing of all our staff is key, and because of that, it is expected to carry all the above following at all the times our Health and Safety standards.
Requirements:
Preferred 1+ years prior work experience in a retail sales environment
Customer service oriented
Independent work ethic, time management skills
Self-motivated with a desire to achieve results and excel individually, and as a team
High energy, enthusiastic, passionate, and upbeat attitude
Fosters genuine connection through compassion, empathy, integrity and building trusting relationships
Strong communication skills
Ability to adapt - energy and speed
Computer skills to operate point of sale system is a plus
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you
Customer Service Representative (Benefits/401K)
Customer Service Associate Job In West Palm Beach, FL
Job Title: Customer Service Representative (Benefits/HR)
Pay: 20 per hour
Our client, a Global Financial Services company is seeking a detail oriented Customer Service Representative with a focus on HR Benefits and the first point of contact for participants with inquiries about our client's Human Resource Solutions (HRS) products. This role is key to ensuring a seamless and positive service experience for all participants.
Key Responsibilities:
Serve as the initial point of contact for inbound participant requests and questions regarding HRS products.
Maintain in-depth knowledge of HRS products and systems to assist both internal and external partners effectively.
Handle daily participant calls, providing real-time support for questions, technical issues, and product navigation.
Log and document participant interactions to minimize repeat inquiries and optimize service delivery.
Offer technical support for participants using automated phone systems and employee websites, including assistance with menu navigation.
Utilize multiple software platforms (HRIS, Salesforce, Sungard, ORS) to provide accurate and efficient responses to participant needs.
Prioritize critical or time-sensitive issues for timely resolution while ensuring less urgent matters are addressed appropriately.
Follow up on unresolved calls to ensure issues are fully resolved, accurate, and compliant with established resolution time frames.
What We are Looking For:
Strong customer service and communication skills, with the ability to resolve issues effectively and empathetically.
Proficiency in using computer software and systems, including HRIS, Salesforce, Sungard, and ORS.
Ability to multitask and prioritize calls based on urgency and complexity.
Detail-oriented mindset with a focus on documenting interactions accurately and thoroughly.
A proactive approach to follow-up and ensuring participant satisfaction.
Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and jobs, help you develop and grow, enable you with cutting-edge intuitive technology, and so much more!
How to apply
Interested candidates should submit their application here: mothershipcorp.com/questionnaire
Build a robust profile so we can know you well upfront:
The above is to ensure best matching and verification results and to join our network for all open roles. It also serves as your new digital resume for global roles, both on, and off, the Mothership network. A true representation of yourself, beyond the resume.
Quick apply available here: mothershipcorp.com/apply.
We will not respond to email or DM applications, as these are too hard to track and manage at scale. Please apply per details above, only, for efficiency and best results. Again, we cannot respond to all ad-hoc, but can communicate via our network and system, seamlessly. This is a very important step. If you are referring candidates, please have them complete the questionnaire form above, and enter your information in the “who you referred you to us section” of the questionnaire form. You will get credit and be contacted as they are hired. Applications will be reviewed on a rolling basis until filled. Thank you for assisting us in placing candidates at warp speed and with matching precision!
Equal Opportunity Statement
Mothership is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us and become a key player in delivering outstanding service. We look forward to your application!
Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and work, and help you develop and grow, enable you with cutting-edge intuitive technology, and so much more!
Customer Service Representative
Customer Service Associate Job In Miami, FL
The role requires communication between medical providers and our clientas well as members. The customer service rep is to coordinate treatment and provide authorizations/issue GOP's for members in Latin America, Europe, etc. Respond to inquiries pertaining to authorizations and documentation requirements.
Responsibilities and Duties:
Coordinate and determine approvals, eligibility and inform the medical providers as well as issue GOP's according to policy and client authorizations
Tracking and follow up of all cases in Latin America ensuring appropriate follow up with the medical providers
Provide guidance, support and advice to international members seeking medical treatments or procedures
Responds to routine phone inquiries and written correspondence related to authorizations and claims status
Screens and routes complex cases to the appropriate manager
Navigates multiple systems to obtain necessary data to issue GOP's
Verify payments and/or denials as well as treatment authorization status and inform the appropriate party accordingly
Able to be a part of a on-call/duties rotating schedule (after normal office hours and weekends)
Qualifications:
Bilingual /English and Spanish required Portuguese/French a plus
2+ years of experience in customer service, health insurance field a plus
High school diploma/GED required
Strong analytical, detail-oriented and accuracy skills are required
Ability to manage time effectively, set priorities, meet deadlines as well as adapt to change
Desire to work in a small entrepreneurial environment
Pay: $19/hr