Customer service associate jobs in Dixon, IL - 526 jobs
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Drive with DoorDash - Receive 100% of Customer Tips
Doordash 4.4
Customer service associate job in Walnut, IL
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
$37k-45k yearly est. 7d ago
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Retail Sales Associate
Verizon 4.2
Customer service associate job in Dixon, IL
When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect:
Generate retail sales by using your passion for cutting-edge technology, and exceptional customerservice to expand the Verizon network.
Learn and uncover customers' needs by creating connections and asking the right questions.
Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
We're hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.
Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!
Best in class medical, dental, and vision
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
Five weeks of paid time off (vacation, holidays, personal days)
8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
Up to $8K per year in tuition assistance
Discounts up to 50% off on Verizon products and services
Additional employee discounts on attractions, automotive, travel and more.
This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024. Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.
What we're looking for...
You'll need to have:
High school diploma or GED.
One or more years of relevant experience required, demonstrated through work experience and/or military experience.
Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
Even better if you have one or more of the following:
Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customerservice experience.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
After you apply...
You may be required to take an assessment. It takes about 19 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
This is a commission based position with the potential to earn more.The starting base pay rate for the Illinois location(s) listed on this job requisition is: $18.27 per hour.
$65k-73.5k yearly 2d ago
Customer Service Representative
Waste Connections 4.1
Customer service associate job in Rockford, IL
Rock River Disposal / Waste Connections is looking for a CustomerService Representative to join the team in Rockford, IL!Our priority is to make sure we hire professional customerservice representatives that care about the safety of our drivers and the service provided to the community. As a customerservice representative with us the minimum responsibilities are:
Answering customer calls and processing customer orders for new service, discontinuance, or changes inservice.
Accepting payments from customers, researchingcustomer billing inquiries and updating customer account information.
Interacting with customers and Waste Connections employees to determineservicerequirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions toserviceissues.
Other duties as assigned
What we need from you:
2 years ofhigh volume CustomerServiceexperience preferred
Experience with Microsoft Word, Excel and Outlook
Excellent verbal and written communication skills
Pay: $18.50/hr
What you'll get from us:
Competitive Compensation
401(K) with company match; let us help you save for your future
Healthcare; Medical, Dental, Vision
Perks, perks, perks! Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund
Insurance: Life, Short Term/Long Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$18.5 hourly 4d ago
Retail Associate
Dekalb Il 3.8
Customer service associate job in DeKalb, IL
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$28k-32k yearly est. Auto-Apply 60d+ ago
Customer Service & Sales Assistant
Skyline Management 4.4
Customer service associate job in Rockford, IL
With aggressive growth, expansion plans and ambitious goals, Skyline Management leads in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. At Skyline Management's commitment to teamwork helps them accomplish every goal set.
Job Description
Do you enjoy being out and about vs. sitting in a cubical?
Do you have great people skills and want an exciting new career?
Are you tired of talking on the phone and never meeting your customers and clients?
Are you seeking rapid advancement?
Then we would love to hear from you!
North Skyline Management is looking for an enthusiastic, goal oriented CustomerService & Sales Assistant who wants to succeed in a competitive, high-energy environment! This firm is one of the premier promotional marketing firms in the area specializing in gaining a fast, measurable advantage for clients. North Skyline Managment is looking for "an edge" in advertising and has developed a powerful, word-of-mouth method to their promotional campaigns. This firm specializes in marketing that entails grass roots movement, personality, customerservice, and live presentations for clients' brand and services.
North Skyline Management is in immediate need of a CustomerService & Sales Assistant to act as a liaison between corporate clients and consumers. You will have the opportunity to build connections with various local businesses and major retailers and establish relationships with their decision makers. You will develop personalized promotional campaigns for clients to create a positive impression of their industries, promote various services, and personally thank customers for their business.
Responsibilities of the CustomerService & Sales Assistant: •Provide face to face customerservice & sales support during on-site campaigns to create a positive brand experience, and enhance visibility of clients' products and brands in the community.
•Develop marketing & sales plans to suit the needs of each client and assist in consumer campaign management.
•Remain up-to-date on clients' products, selling advantages, and special offers.
•Meet with business prospects to pitch products/services available specifically to them with the goal of generating new business or upgrading existing clientele.
•Discover opportunities for revenue.
Our Client Offers: •Fun and positive work environment
•Opportunity for management
•Unlimited opportunities
This firm provides individuals with excellent leadership, guidance, and a challenging career path. This is an entry level position so college graduates or people looking to get their foot in the door are encouraged to apply.
Job Requirements
Qualifications of the CustomerService & Sales Assistant: •1-2 years' experience in retail, restaurant/food service, sales, hospitality, customerservice, and other environments providing front-line, interactive customerservice support preferred.
•Ability to establish, build, and maintain relationships with customers and prestigious clientele.
•Leadership or management experience an asset, especially in a customerservice or sales role.
•Excellent communication skills.
•Leadership experience.
•Ability to work in a high energy environment.
•Ambition, strong work ethic, and open to new ideas.
•Be a self-starter with problem solving skills.
•Be a career oriented individual.
The CustomerService & Sales Assistant is a full-time, entry level role. If you are interested in this position, please reply to this ad with a copy of your resume.
People with the following experience are encouraged to apply: CustomerService & Sales Assistant, CustomerService, CustomerService Support, CustomerService Representative, Sales Representative, Sales Account Management, Marketing, Promotions, Brand Marketing, Client Relations.
Key Words: CustomerService & Sales Assistant, CustomerService, Customer Relationship Management, CRM, CustomerService Metrics, CustomerService & Sales, Call Center, Telemarketing, Direct CustomerService, CustomerServiceAssociate, CustomerService Representative, CustomerService Support, Customer Support, Sales Assistant, Sales Representative, Customer Satisfaction, Consumer Targeted Sales, Consumer Targeted Marketing, Consumer Targeted Advertising & Promotions.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-44k yearly est. 60d+ ago
Customer Service Associate
Furststaffing
Customer service associate job in DeKalb, IL
CustomerServiceAssociate Our client, located in DeKalb, is seeking a CustomerServiceAssociate to join their team on a Furst-to-Hire basis. The ideal candidate will have strong customerservice experience and be able to work in a fast-paced environment with a high volume of orders and data entry. Hours: 9am to 5pmPay: $18-$22/hour DOEBenefits: FurstStaffing Benefits CustomerServiceAssociate Responsibilities:
Provide product information, production scheduling and shipping information to customers
Coordinate with production to determine shipping schedule
Interface with outbound freight companies to ensure seamless delivery of products
Compile and distribute sales reports
Assist with the return material authorization (RMA) process for customer-returned products
CustomerServiceAssociate Requirements:
Associates degree preferred
Experience performing transactions in an ERP environment preferred
Proficiency with Microsoft Office (Outlook, Excel, Word)
Exceptional interpersonal skills, including strong verbal and written communication
Strong organizational and critical thinking skills
Self-motivated with the ability to exhibit confidence and professionalism when dealing with external parties
Please apply here or contact Courtney at 815-229-7810.
$18-22 hourly 6d ago
Full Time Customer Experience Coordinator
Tjmaxx of Il
Customer service associate job in Machesney Park, IL
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customerservice and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customerservice.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1009 West Lane Rd
Location:
USA TJ Maxx Store 0352 Machesney Park ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16-16.5 hourly 12d ago
Retail Customer Service Specialist (Multiple Locations)
1715 High School
Customer service associate job in Machesney Park, IL
This position is essential to the success of our retail stores. CustomerService Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. CustomerService Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. CustomerService Specialists are tasked with achieving excellent customerservice, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #1781 located at 7158 N Perryville Rd. Machesney Park, IL 61115 as well as other store locations within this pod's group of stores.
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customerservice position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
#SHWSales
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
$28k-37k yearly est. Auto-Apply 28d ago
Retail Associate
MacHesney Park Il 3.8
Customer service associate job in Machesney Park, IL
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$26k-33k yearly est. Auto-Apply 60d+ ago
Customer Support Representative
Woodward L'Orange
Customer service associate job in Rockford, IL
Woodward is committed to creating a great workplace for all team members. Our company and its members are committed to acting with integrity, being respectful and accountable to one another, and staying humble and driven, while maintaining the highest professional and ethical standards.
We are steadfastly committed to attracting the best talent across our communities creating a rewarding workplace. Together we are fulfilling our purpose to design and deliver energy control solutions our partners count on to power a clean future.
Woodward supports our members' wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Level I
Estimated annual base pay: $20.19(minimum) - $26.44(midpoint) - $32.21(maximum) Plus overtime
Level II:
Estimated annual base pay: $23.56(minimum) - $30.77(midpoint) - $37.50(maximum) Plus overtime
All members included in annual cash bonus opportunity.
401(k) match (4.5%)
Annual Woodward stock contribution (5%)
Tuition reimbursement and Training/Professional Development opportunities for all members
12 paid holidays, including floating holidays.
Industry leading medical, dental, and vision Insurance upon date of hire
Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave.
Paid parental leave.
Adoption Assistance
Employee Assistance Program, including mental health benefits.
Member Life & AD&D / Long Term Disability / Member Optional Life
Member referral bonus
Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending
Voluntary benefits, including:
Home / Auto Insurance discounts
Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave
Level I
Key Responsibilities:
Respond to Customer Inquiries: Handle customer questions and issues via phone, email, customer portals, or chat following established procedures.
Document Customer Interactions: Accurately record details of customer interactions and transactions.
Provide Product Information: Supply customers with information about products and services based on current guidelines.
Resolve Basic Issues: Address and resolve straightforward customer problems using predefined solutions.
Follow up on Support Cases: Ensure timely follow up with customers to confirm resolution and satisfaction.
Key Skills:
Communication: Effectively conveys information to customers through verbal and written channels.
Active Listening: Pays close attention to customer needs and concerns to provide appropriate responses.
Problem Resolution: Utilizes predefined procedures to resolve common customer issues efficiently.
Product Knowledge: Demonstrates understanding of company products and services to assist customers accurately.
Time Management: Manages work tasks efficiently to handle multiple customer inquiries within set timeframes.
Technical Proficiency: Uses customer support software and basic computer applications proficiently.
Attention to Detail: Ensures accuracy in data entry and information provided to customers.
Team Collaboration: Works effectively with team members to achieve common support objectives.
Empathy: Understands and responds to customer emotions to enhance service experience.
Adaptability: Adjusts to new procedures and updates in a structured work environment.
Level II
Key Responsibilities:
Respond to Customer Inquiries: Handles customer questions and concerns through phone, email, customer portals, or chat, ensuring prompt and accurate assistance.
Resolve Routine Issues: Diagnoses, assist in resolving, and escalate routine problems using established procedures and resources.
Maintain Customer Records: Document all customer interactions and transactions with attention to detail.
Collaborate with Team Members: Works with fellow support representatives and other departments to provide seamless customerservice.
Adhere to Service Standards: Follows company policies and standardized procedures to uphold high quality support and compliance.
Key Skills:
Communication: Effectively exchanges clear and concise information with customers and team members.
Problem Solving: Identifies and resolves common customer issues using established procedures.
Time Management: Efficiently manages individual workload to meet service level agreements.
CustomerService: Provides exceptional support to ensure high levels of customer satisfaction.
Technical Proficiency: Utilizes customer support software and tools proficiently.
Team Collaboration: Works cohesively within the team and coordinates with other related teams.
Decision Making: Makes informed decisions based on standard guidelines with minimal supervision.
Attention to Detail: Maintains accuracy in handling customer information and documentation.
Procedural Compliance: Adheres to standardized procedures and practices consistently.
Conflict Resolution: Manages and resolves straightforward customer disputes effectively.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be U.S. Persons within the meaning of the ITAR and EAR, or eligible to obtain all required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce. The ITAR defines a U.S. Person as a U.S. citizen or national, lawful permanent resident (i.e., 'Green Card holder'), or a protected person (e.g., asylee, or refugee).
Woodward is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, protected veteran status, or any other category protected under federal, state, or local laws.
$20.2 hourly Auto-Apply 2d ago
Part Time Scale Customer Service (PRN)
Riverstone Group 4.2
Customer service associate job in North Utica, IL
Here at RiverStone Group, we have spent the last 125+ years working to be the best at what we do. Through our various high quality construction aggregate products, we provide the building blocks used to construct and beautify the homes, schools, and businesses people in our community encounter every day!
RiverStone Group, Inc., is seeking candidates for a part-time CustomerServiceAssociate to operate the truck scale and perform various office duties in the Utica/Oglesby, IL area in a PRN (as needed) basis. The candidate selected to fill this position will work on an as-needed basis when our full time CustomerServiceAssociate is unavailable. A typical day in the life for this role would be to answer phones and customer inquiries, communicate with employees as customers arrive, ticket customers as they leave, and keep the scale house neat and organized.
CustomerServiceAssociate Job duties include:
Processing of customer and job information into the product sales system
Use of an electronic ticketing system to manage customer transactions
Assist with recordkeeping and other administrative tasks
The ideal CustomerServiceAssociate candidate will have:
Strong customer focus
Experience with a multi-line phone system
Sound computer and math skills
Ability to multi-task in a fast paced environment
Previous experience is a plus, but training will be provided to the right candidate.
RiverStone Group offers a competitive rate of pay. This is a great time to join our team. If this CustomerServiceAssociate description sounds like you, apply today!
Pre-employment drug screen, physical, and background checks required. RiverStone Group is an EO-Affirmative Action employer for all, including Women, Minorities, Veterans, and Individuals with disabilities.
$27k-33k yearly est. 60d+ ago
Dining Services Associate
Wesley Willows 4.0
Customer service associate job in Rockton, IL
Start a meaningful career as a Dining ServicesAssociate with Highview in the Woodlands, a Wesley Willows Community.
Make a difference in someone's life every day. Join the Wesley Willows family, where your work is more than a job-it's a fulfilling journey of personal and professional growth, guided by strong ethics and a commitment to compassionate service.
Why Join Us?
Make an Impact: This is your opportunity to make a difference in the lives of others!
Competitive Pay: $15.00 - $16.50/hour + credit for experience
Schedule: Part-time, with both days and evening hours required, 6:00 AM - 2:30 PM, and 11:00 AM - 7:30 PM.
Supportive Team: We value our team members just as much as the people we serve
Quick Hiring: Apply today and hear back within 48 hours
What You'll Do:
Assist with meal preparation and service to support resident dining needs
Maintain clean, safe, and organized dining and food prep areas
Follow dietary and infection control guidelines
Provide respectful and supportive mealtime assistance
Observe and report changes in residents' eating habits
What You'll Need:
Must be 16 years of age or older (required)
Must have a state food handlers' card or be willing to obtain one within 30 days of employment (required)
Experience in food service or long-term care, especially memory care or assisted living (strongly preferred)
High school diploma or GED (preferred)
Ability to work with patience, sensitivity, and empathy
Benefits Available to You:
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
403(b) Retirement Plan with Employer Match
Life/AD&D Insurance
Short- & Long-Term Disability
Accident, Critical Illness, and Hospital Indemnity Insurance
Mail Order Pharmacy
Telemedicine
Wellness Programs
Employee Assistance Program
To apply, please complete the required questionnaire. We accept applications on a rolling basis.
We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws.
We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.
Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.
Our Commitment to Health & Safety The wellbeing of our residents and team members is our top priority. To help keep everyone safe, we ask all team members to receive a yearly flu shot (with medical and religious exemptions available). While we do not require the COVID-19 vaccine for employment, we do collect vaccination status in accordance with health guidelines. This helps us keep our community informed, safe, and prepared.
$15-16.5 hourly Auto-Apply 2d ago
Clinical Services Specialist
Eastersealschicago
Customer service associate job in Rockford, IL
Description EMBRACING ABILITIES. EXPANDING POSSIBILITIES.
At Easterseals Serving Chicagoland and Greater Rockford (ECR), we are committed to two often interconnecting pillars of work: early learning and disability. Through these pillars, we transform the lives of early learners and individuals of all abilities through access to expert educational, family, and community support. As an affiliate of America's largest nonprofit health care organization, we have proudly served the communities and families of Chicagoland and Greater Rockford since 1936.
For more information about our organization, please visit us online at ***************************
The Clinical Service Specialist (Part-Time) provides direct clinical and therapeutic services to individuals and families, with an emphasis on autism assessments, social skills development, and evidence-based interventions. This role helps design and lead group and individual programs, conducting training to parents, family members, caregivers, and professionals, monitoring progress using robust data collection methods, and ensuring high-quality documentation. The Clinical Service Specialist has a significant hand in outcome evaluation and quality improvement, contributing to both clinical care and program operations.
This position is based at our Easterseals Rockford location, 303 N. Main St., Suite 511, Rockford, IL 61101.
MAJOR FUNCTIONS/ACCOUNTABILITIES:
Coordinate and conduct autism assessments and screening, documenting results and ensuring timely follow-up.
Complete and manage intake and referral processes using the TAP database, ensuring data accuracy and completeness.
Organize and facilitate social theater groups, reviewing intake packets and assigning participants to appropriate cohorts.
Prepare clear, timely progress notes for each group and individual sessions.
Develop, distribute, and analyze participant satisfaction surveys, synthesizing results to inform future programming.
Plan and deliver RUBI Curriculum sessions with parents, tracking attendance and session outcomes.
Work with families to develop individualized, goal-oriented parent training and consultation plans; monitor and report progress over time.
Design and present autism trainings on a range of topics for families, staff, and community members.
Attend and contribute to quarterly TAP meetings, sharing insights from service delivery and data analysis activities.
Create and distribute the monthly “What's On TAP” E-Newsletter, using engagement metrics to refine content.
Participate in ongoing staff development and continuing education.
Collaborate with the team to analyze service outcome data, produce summary reports, and participate in program quality improvement initiatives.
Reports directly to and collaborates closely with the Program Manager II on program development, data review, and quality assurance initiatives.
Maintains open communication for mentorship and feedback, supporting professional growth and alignment with program goals.
Schedule and manage group sessions, including initial start dates and future programming.
Track participant interest and attendance trends; anticipate actual participation while promoting full engagement.
Promote inclusive practices that reflect diversity, equity, and inclusion in all client interactions and service delivery.
Document program schedules, attendance, and outcomes for internal reporting and grant compliance.
Flexible hours may be required to accommodate program needs.
Complete all other duties as required by program and organizational needs.
Requirements
Qualifications:
Master's degree (preferred) in Social Work, Psychology, or related field.
Demonstrated experience in outcome monitoring or data-driven program evaluation is a plus.
Excellent organizational and communication skills.
Proven ability to work collaboratively in a multidisciplinary team.
Experience Required:
At least three years of direct experience working with individuals with autism spectrum disorder and their families.
Vehicle/Transportation Requirements:
Valid driver's license.
Auto insurance.
Reliable vehicle.
Skills/Abilities:
Proficient in multitasking in a fast-paced, dynamic environment.
Strong interpersonal skills and comfort working with diverse populations.
Competence in managing numerous projects independently and efficiently.
Must have the ability to work well with all levels of the organization.
Strong verbal and written communication skills.
Outstanding organization skills, with rigorous attention to detail.
Technologically adept - comfort, familiarity, and ability to learn and use a variety of computer applications. Intermediate-level knowledge of Microsoft Word, PowerPoint, Teams, Outlook, Excel, and Canva. Ability to use internet browsers and video conferencing.
Ability to collect, organize, and analyze basic program and clinical data for reporting and quality improvement.
Willingness to adapt and pitch in as needed to meet evolving program goals.
ADA: Easterseals will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Unless exempted by the Americans with Disabilities Act, all persons hired for this position are required to possess the ability to perform the physical tasks necessary to treat clients, i.e., bending, floor-sitting, etc., as well as to have the ability to lift up to 50 pounds frequently.
Salary Description $25.19 - $31.49/Hourly
$25.2-31.5 hourly 15d ago
Specialist, Service Contracts and Warranties (Onsite)
RTX
Customer service associate job in Rockford, IL
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
At Collins Aerospace, our customers are at the core of our business and meeting each of their unique needs is the key to our success. The Customer & Account Management organization plays a critical role at Collins Aerospace both internally and externally. We provide executive-level support to major original equipment manufacturers and defense customers and support our Strategic Business Units (SBUs) by augmenting key relationships and maintaining an excellent customer experience. Internally, we develop and support our SBUs by strategically planning and capturing future growth opportunities while ensuring customer satisfaction. If you want to advance your career while contributing to a vision that helps our customers redefine the aerospace industry, then consider landing here!
This position is for an established Service Contract & Warranty Military Administrator professional. Responsible for advising customers on basic contractual rights, analyzing data, and developing simple bids and reports related to service contracts and product warranties.
Primary Responsibilities:
Examines estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness.
Develops bids and prepares process specifications, progress and other reports related to service contracts and product warranties to ensure that established quality and customer satisfaction goals are achieved.
Conducts contract and warranty administration and customer contact activities to provide for proper contract fulfillment in accordance with company policies, legal requirements, and customer specifications.
Order Entry - Responsible for Sales Order Induction
Prepare Quotations in SAP and sends quotes to customers as required
Conduct proper Contract and Purchase Order review
Prepare and send weekly status reports to customers
Advises management of contractual rights and obligations
Work with Operations to ensure delivery schedules are met per customer requirements
Constant customer interface/communication (Internal and External)
Interface with Program Management
Analyze data and updates SAP
Maintains historical information
Work with various Government systems to fulfill order entry and execute transactions
Takes responsibility for record retention and filing, including sales order close-out
Supports proposal review
Support monthly SIOP by providing logical basis for planning and forecasting
Customer/Account responsibility is military focused (FAR 12, FAR 15 knowledge)
Basic Qualifications:
Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
Preferred Qualifications:
Previous aerospace contract/warranty experience
Advanced degree is preferred
FAR 12, FAR 15 contracting knowledge
Negotiating experience
SAP experience
Expert to advance level in Microsoft Office in Excel (Pivot tables and V Lookups)
What We Offer
Some of our competitive benefits package includes:
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
And more!
Learn More & Apply Now!
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
Apply now and be part of the team that's redefining aerospace, every day.
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$40k-65k yearly est. Auto-Apply 32d ago
Specialist, Service Contracts and Warranties (Onsite)
RTX Corporation
Customer service associate job in Rockford, IL
**Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
**Security Clearance:**
None/Not Required
At Collins Aerospace, our customers are at the core of our business and meeting each of their unique needs is the key to our success. The Customer & Account Management organization plays a critical role at Collins Aerospace both internally and externally. We provide executive-level support to major original equipment manufacturers and defense customers and support our Strategic Business Units (SBUs) by augmenting key relationships and maintaining an excellent customer experience. Internally, we develop and support our SBUs by strategically planning and capturing future growth opportunities while ensuring customer satisfaction. If you want to advance your career while contributing to a vision that helps our customers redefine the aerospace industry, then consider landing here!
**This position is for an established Service Contract & Warranty Military Administrator professional. Responsible for advising customers on basic contractual rights, analyzing data, and developing simple bids and reports related to service contracts and product warranties.**
**Primary Responsibilities:**
+ Examines estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness.
+ Develops bids and prepares process specifications, progress and other reports related to service contracts and product warranties to ensure that established quality and customer satisfaction goals are achieved.
+ Conducts contract and warranty administration and customer contact activities to provide for proper contract fulfillment in accordance with company policies, legal requirements, and customer specifications.
+ Order Entry - Responsible for Sales Order Induction
+ Prepare Quotations in SAP and sends quotes to customers as required
+ Conduct proper Contract and Purchase Order review
+ Prepare and send weekly status reports to customers
+ Advises management of contractual rights and obligations
+ Work with Operations to ensure delivery schedules are met per customer requirements
+ Constant customer interface/communication (Internal and External)
+ Interface with Program Management
+ Analyze data and updates SAP
+ Maintains historical information
+ Work with various Government systems to fulfill order entry and execute transactions
+ Takes responsibility for record retention and filing, including sales order close-out
+ Supports proposal review
+ Support monthly SIOP by providing logical basis for planning and forecasting
+ Customer/Account responsibility is military focused (FAR 12, FAR 15 knowledge)
**Basic Qualifications:**
+ Typically requires a University Degree and minimum 5 years prior relevant experience **or** an Advanced Degree in a related field and minimum 3 years of experience
**Preferred Qualifications:**
+ Previous aerospace contract/warranty experience
+ Advanced degree is preferred
+ FAR 12, FAR 15 contracting knowledge
+ Negotiating experience
+ SAP experience
+ Expert to advance level in Microsoft Office in Excel (Pivot tables and V Lookups)
**What We Offer**
Some of our competitive benefits package includes:
+ Medical, dental, and vision insurance
+ Three weeks of vacation for newly hired employees
+ Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
+ Tuition reimbursement program
+ Student Loan Repayment Program
+ Life insurance and disability coverage
+ Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
+ Birth, adoption, parental leave benefits
+ Ovia Health, fertility, and family planning
+ Adoption Assistance
+ Autism Benefit
+ Employee Assistance Plan, including up to 10 free counseling sessions
+ Healthy You Incentives, wellness rewards program
+ Doctor on Demand, virtual doctor visits
+ Bright Horizons, child and elder care services
+ Teladoc Medical Experts, second opinion program
+ And more!
**Learn More & Apply Now!**
We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.
**Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings.
Apply now and be part of the team that's redefining aerospace, every day.
**_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._**
The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels.
RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
$40k-65k yearly est. 31d ago
Entry Level Customer Service/Sales
Global Elite Group 4.3
Customer service associate job in Rockford, IL
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
$28k-36k yearly est. Auto-Apply 60d+ ago
Customer Service Rep - PART-TIME $21/hr (Fri&Sat, 5PM-3AM)
Midwest Refrigerated Milwaukee, Inc. 3.8
Customer service associate job in Belvidere, IL
Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value Added Services such as specialty packing, kitting and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It's an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.
This position is responsible for working directly with one of our customers by providing on-site support for their product in our warehouse.
General Responsibilities:
Check in all incoming/outgoing drivers; call warehouse to confirm door assignment
Prepare unloading tally's for warehouse to receive
Close out drivers; add arrival and depart times in CAM
Close outbound shipments & send all BOL's to customer
Close inbound orders upon receiving from dock; send all inbound paperwork to drivers
Answer phones; schedule appointments
Activate/inactivate lot codes
Adjust receiving tickets for the dock
Additional office duties as needed
Qualifications:
Previous office experience preferred
Knowledge of Microsoft Office (Word, Excel) preferred
Benefits and Perks:
MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire. Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs.
We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.
Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.
$30k-38k yearly est. Auto-Apply 12d ago
Associate, Retail
Rockford Icehogs
Customer service associate job in Rockford, IL
ROCKFORD ICEHOGS
Part-Time Retail Store Clerk
Department: Business Operations
Reports to: Manager, Retail and Administration
The Rockford IceHogs has immediate openings for Part-Time Retail Store Clerk located at the BMO Harris Bank Center in Rockford, IL.
Essential Duties and Responsibilities:
Provide all guests a positive first impression by offering superior guest service
Accurately and quickly operate the cash register to sell merchandise (No cash venue)
Demonstrate ability to interact with large masses of customers in a fast-paced environment
Maintain an awareness of all apparel/merchandise options
Keep store fully stocked by pulling back stock of merchandise
Maintain displays, neatness of store and proper signage
Qualifications:
Must be 18 years of age or older
Must be able to pass a criminal and credit background check
Must be available nights, weekends, and holidays
Education and Experience:
Must have a minimum of a high school diploma
Retail experience preferred with excellent customerservice skills
Skills and Abilities:
Must be friendly and personable with excellent customerservice skills
Must be a team player and work well with others
Must be able to stand for long periods during hockey games
Must be able to lift boxes of merchandise and move racks around store
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$27k-34k yearly est. 60d+ ago
Environmental Service Associate
UW Health 4.5
Customer service associate job in Rockford, IL
Work Schedule:
PRN / Day-Eve
7:00am-3:30pm
You will work at SwedishAmerican Hospital in Rockford IL
Qualifications
On job training is provided Required
Work Experience
Ability to understand oral and written instructions.
Ability to effectively and respectfully interact with all levels of staff and the public within the organization and community.
Successful completion of annual job specific competencies and skill verification tools required.
Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Job Description
UW Health in northern Illinois benefits
$31k-38k yearly est. Auto-Apply 2h ago
Engagement Specialist- Urgent Care
North Central Behavioral Health System 3.5
Customer service associate job in Ottawa, IL
Hours: Monday-Friday 8:30AM- 5:00PM, Ottawa Salary: Starting at $15.00 (Exact salary calculation is based on education, credentials, and experience).
• Serves as a role model, mentor, advocate and motivator to recovering individuals in order to promote long-term recovery
• Work with individuals on how to verbalize triggers and warning signs and be willing to openly review these in acceptable settings.
• Assist with development of safety plan and Wellness Recovery Action Plan (WRAP) and tool box
• Provide support during crisis event by working with crisis intervention specialist to verbally coach individuals on management of stress and current problem
• Provide follow up care to individuals previously experiencing crisis event to ensure linkage to appropriate services and to review crisis safety plan
Qualifications:
• High school diploma or GED
• Personal experience related to Behavioral Health and Substance Use Disorders.
• CRSS certification and WRAP certification in 2 years from hire.
How much does a customer service associate earn in Dixon, IL?
The average customer service associate in Dixon, IL earns between $23,000 and $38,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Dixon, IL
$29,000
What are the biggest employers of Customer Service Associates in Dixon, IL?
The biggest employers of Customer Service Associates in Dixon, IL are: