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Customer service associate jobs in Duluth, MN

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  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Customer service associate job in Duluth, MN

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $40k-$60k per year. This includes hourly ($18-$24) based on experience, as well as quarterly and monthly bonus opportunities based on performance. No specific amount is guaranteed. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-AC1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $40k-60k yearly Auto-Apply 60d+ ago
  • Customer Service Associate

    Savers | Value Village

    Customer service associate job in Duluth, MN

    Job Title: Customer Service Associate .** **$15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft** **$15.23= Clothing Sorter/Hanger, Hardware Sorter** **$15.45 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes** **$15.81 = Clothing Grader, Hardware Pricer, Material Handler** Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer 1740 Mall Drive, Duluth, MN 55811
    $27k-35k yearly est. 60d+ ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Customer service associate job in Duluth, MN

    Share: share to e-mail Job Title: Customer Service Associate . $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $15.23= Clothing Sorter/Hanger, Hardware Sorter $15.45 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $15.81 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer 1740 Mall Drive, Duluth, MN 55811 Share: share to e-mail
    $27k-35k yearly est. 26d ago
  • Retail Sales Associate, Full Time - Miller Hill

    The Gap 4.4company rating

    Customer service associate job in Duluth, MN

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As a FT Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. . What You'll Do * Consistently treat all customers and employees with respect and contribute to a positive work environment. * Promote loyalty by educating customers about our loyalty programs. * Seek out and engage with customers to drive sales and service using suggestive selling. * Enhance customer experience using all omnichannel offerings. * Be accountable to personal goals which contribute to overall store goals and results. * Support sales floor, fitting room, cash wrap, back of house, as required. * Maintain a neat, clean and organized work center. * Handle all customer interactions and potential issueseturns courteously and professionally. * Execute operational processes effectively and efficiently. Who You Are * A good communicator with the ability to effectively interact with customers and your team to meet goals. * A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. * Passionate about retail and thrive in a fastpaced environment. * A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $12.40 - $15.50 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
    $12.4-15.5 hourly 27d ago
  • Retail Associate

    True North Goodwill Northern Minnesota and No

    Customer service associate job in Duluth, MN

    Job Description Join Team Goodwill! Immediate openings and competitive pay & benefits. Apply today! Retail Associate Full-Time 40 hours/week $14.00/hour True North Goodwill is a nonprofit organization regionally headquartered in Duluth, MN whose mission is transforming lives for generations through learning and the power of work. We provide training, jobs, and support services for people with barriers to employment who seek greater independence. Our mission is funded through the sale of donated clothing and household items in Goodwill stores and online. We are a group of nearly 300 mission minded employees in Northern MN & WI working as one. Each of us is essential to helping our community thrive and prosper. Goodwill offers a wide range of career pathways and growth ranging from entry-level to management in retail, transportation, mission services, and administrative/professional fields. By working at Goodwill, you can make an impact in your community. And we can show you how. Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Why we are a great place to work? Competitive pay & benefits Career advancement pathways Flexible work schedules to create a schedule that allows for a work/home balance. Bonus incentive plans Retirement & 401K planning with company match (Up to 6%) Employee Assistance Program (Crisis counseling, financial planning, legal consultation, mental health counseling, wellness resources) Knowing you are part of making an impact in people's lives Critical Illness and accident insurance Basic life insurance at no cost, with voluntary and spousal coverage options A culture built upon our core values of: Trust, Respect, Dedication, Responsibility, and Innovation Career support and planning What you'll be doing as a Retail Associate Providing customers and donors with world-class customer service (Greet, assist, thank) Pricing and processing donated items and other products for the sales floor Maintaining a presentable sales floor by keeping rack items neatly hung, housewares organized, displays attractive, etc. Dusts, sweeps, and performs other cleaning duties as necessary. Cash handling and cash register operation Assisting with other duties as assigned What skills or experience do I need for this job? A positive attitude and the ability to work with a team of like-minded individuals. Physical Requirements These work environment factors are general CONSTANT: Stand and near vision. FREQUENT: Bend neck; talk/speak; and visual accommodation. OCCASIONAL: Medium work, lift and carry up to 50 pounds; rotate neck, static neck position; walk; hear within 5 feet and midrange vision. The foregoing statements describe the general purpose, responsibilities assigned, and capacity needed to perform this job, and are not an exhaustive list of all the responsibilities and duties that may be assigned, or skills that may be required.
    $14 hourly 13d ago
  • Entry Level Customer Service/Sales

    Global Elite Group 4.3company rating

    Customer service associate job in Duluth, MN

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!
    $27k-32k yearly est. Auto-Apply 28d ago
  • Retail Sales Associate

    Francesca's Holdings 4.0company rating

    Customer service associate job in Parkland, WI

    We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Stylist role creates an engaging francesca's guest experience for every guest, every time they shop in our boutique. In this role, you will exude warmth and positive energy, initiating conversation and connecting with guests in a genuine, fun way. While the primary focus of the Stylist role is guest experience, additional responsibilities include: Processing transactions accurately and efficiently using the boutique point-of-sale system. Embracing product knowledge, current trends, and boutique promotions to inspire the guest. Assisting to maintain a visually inspiring boutique including recovery and replenishment of product. Partnering with the leadership team to execute company direction and complete tasks while prioritizing our guest. Adhering to company policies and procedures. What You'll Get A flexible schedule Growth and advancement opportunities A generous team member discount Paid Parental Leave Position Requirements Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Ability to work with a sense of urgency in fast-paced environment Contribute to a positive and fun professional work environment Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
    $23k-27k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Duluth, MN

    Kedia Corporation

    Customer service associate job in Duluth, MN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $32k-41k yearly est. 8h ago
  • Customer Service Representative - State Farm Agent Team Member

    Nate Kahring-State Farm Agent

    Customer service associate job in Duluth, MN

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $32k-41k yearly est. 20d ago
  • Service Receptionist

    Kolar Automotive Group

    Customer service associate job in Hermantown, MN

    Kolar Automotive Group has had the privilege of serving the community for over 50 years. As a family owned and operated business, earning the trust of our customers, employees and community is what drives us to be better. We pride ourselves on doing business differently than everyone else. We strive to maintain our strong footprint in the community and not be your typical automotive dealership by having a great team, a strong business model, a healthy and rewarding company culture, and being intensely focused on quality. This position is for a Service Receptionsist. Full or Part-time Positions available. BENEFITS: 401(k) Health Insurance Life Insurance Paid Training Paid Vacation Paid Holidays No Sundays Discounts on service, parts and vehicles! RESPONSIBILITIES: Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers Handle all incoming internet email leads and internet phone leads Be available to respond to email inquiries in a professional, well-spoken manner Direct customers to product information resources, including those available on the internet Check email frequently and respond to inquiries immediately Deliver inquiries/messages intended for other service personnel and departments promptly QUALIFICATIONS: Good verbal and written communication skills Proficient with Microsoft Word, Excel, and Outlook Must have a clean & valid driver's license
    $33k-42k yearly est. Auto-Apply 60d+ ago
  • Commercial Lines Customer Service Representative

    Reliable Insurance Agency

    Customer service associate job in Hermantown, MN

    Purpose of Job: To provide additional support to commercial lines clients by supporting commercial lines teams in daily tasks and policy processing. To provide prompt, efficient, high quality service to all RIA clients Responsibilities: Certificates of insurance/evidence of property documents Processing/preparing auto ID cards MVRs Login to carrier sites daily to download and distribute policy/billing documents Processing commercial lines account manager documents when available to do so Preparing policy books Carrier follow ups Further career development through continuing education and obtaining designations Job Qualifications: Advanced computer skills Self-Motivation Ability to work in a team environment Ability to work extra hours during heavy workloads Accessibility after normal business hours Willingness to take direction from fellow colleagues Professional customer service telephone skills Exceptional communication and time management skills Ability to multitask Willingness to work at all locations Insurance experience and license preferred Performance Measurements: Semi-annual performance reviews will be conducted which entail, but are not limited to, new business production, processing efficiencies, workload management and account retention. Benefits: 401k Match Profit Sharing Section 125 - Daycare, Health, Dental & Vision 35 Hour Work Week Vacation PTO 7 Paid Holidays & Birthday off HSA Health Insurance - 100% of Employee Paid $50,000 Life Insurance - option to purchase additional coverage on employee, spouse & dependents at your cost Future Licensing, Designations, and CE Scheduled and Paid by Agency Group Long Term Disability - at your cost Group Dental - at your cost Group Vision - at your cost Aflac Benefits - at your cost LegalShield - Shared cost
    $32k-41k yearly est. 60d+ ago
  • Customer Service Representative

    Frandsen Financial Corporation 3.9company rating

    Customer service associate job in Cloquet, MN

    Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Customer Service Representative (CSR) to work at our Cloquet office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service. Job Duties: Provide superior customer service by being professionally helpful, curious, and courageous Process customer transactions accurately and proficiently Maintain exceptional cash handling skills and accurate balancing Consistently make customer introductions to banking partners to grow relationships Diligently examine all transactions to prevent losses and deter fraudulent activity Desired Skills: High school diploma or equivalent Cash handling experience preferred Strong verbal and written communication skills Attention to detail Proficiency in computers Salary range for this role is $18.00 to $20.00 per hour, depending on experience. We offer a competitive benefits package including 401k and profit sharing.
    $18-20 hourly 60d+ ago
  • Customer Service Rep(01977) - 629 7th Ave #8

    Domino's Franchise

    Customer service associate job in Two Harbors, MN

    Friendly outgoing person who likes to work with the public. Some computer skills are helpful but not required.
    $32k-41k yearly est. 4d ago
  • Customer Service / Sales Representative

    Iron Trail Motors

    Customer service associate job in Cloquet, MN

    Immediate opening for Customer Service/Sales Representatives to join our growing team! If you have previous customer facing sales or service experience and want to earn a excellent income we want to meet you! You will be joining one of the most exciting, fast paced, and rewarding careers in customer service sales with unlimited earning potential! Our representatives daily mission is answer questions and educate customers on how to buy the right vehicle that fits their budget and needs. Sales Consultant Responsibilities: Smile, and have a positive attitude Learn the product to become a product knowledge expert Present, demonstrate, and educate customers on specific vehicles Help customers find the right vehicle for their needs and budget Prospect and contact existing and potential customers to make them aware of manufacturer special offers Set follow-up appointments to keep customers aware of latest developments Use computer software to keep organized and provide excellent customer service Desire to succeed * Please do not apply unless you meet the following requirements. Applicants that do not meet the following requirements will not be considered. Valid Drivers License Previous customer service/sales experience Familiarity with computer software/typing Strong attention to detail Ability to work a rotating schedule 5 days per week. Our business hours are Monday - Friday 8:30am -7pm and Saturday 9am to 4pm. You must be motivated by high income potential and want to earn a minimum of $60,000.00 to $120,000.00 or more per year. Job Type: Full-time Pay: $60,000.00 - $120,000.00 per year Benefits: Benefits: -Paid Time Off at 30 days -Medial Insurance, Health, Vision, Dental, including advanced benefits of Free virtual visits and over 550 Free prescriptions! -401K -Employee Discounts on vehicles, parts and service -Paid training and career development Compensation Package: Commission pay Monthly bonus Schedule: Day shift Evenings as needed Monday to Friday Rotating weekends Ability to Relocate: Cloquet, MN 55720: Relocate before starting work (Required) Work Location: In person
    $32k-41k yearly est. 60d+ ago
  • Customer Account Representative

    Community Memorial Hospital 4.7company rating

    Customer service associate job in Cloquet, MN

    Community Memorial Hospital (CMH), a designated Critical Access hospital, is more than just a hospital. It's an independent healthcare campus that provides access to high quality primary and specialty care for Carlton County and beyond. Since 1958, CMH has provided exceptional care to our neighbors throughout Carlton County and beyond. Our team of over 400 staff and healthcare providers are guided by our mission & vision: MISSION: Your Neighbors Caring for You VISION: Community Memorial Hospital is the local health system of choice for quality health care, ensuring local access in collaboration with our local and regional partners. CMH is pleased to offer the following benefits to all regular full and part-time employees working a .5 FTE (20 hours/week) or above. Employees become eligible for all benefits on the first day of the month following their date of hire. Benefits include medical insurance, flexible spending accounts, retirement plans, short-term and long-term disability, life insurance, paid personal time off (includes vacation, sick time and holidays), funeral leave, fitness reimbursement plan, employee assistance plan, employee illness bank, and christmas club. CMH is an Equal Employment Opportunity employer. Job Summary Responsible to provide the patient with a personal representative able to answer questions on patient accounts and billing policies. Process professional claims. Resolve denials, errors, and credit balances; submit appeals; manage recurring accounts; compliant billing according to regulations. Requirements: Experience working in a hospital or clinic business office for a minimum of 2 years. Experience and knowledge of Medicare and Medicaid billing and claim submissions preferred and must possess or be able to pass the Medicare Billing Certificate Program within one year from start date. Must demonstrate a strong knowledge of the patient registration process. Must have the ability to handle multiple tasks simultaneously with tactful, courteous customer relations; must have computer word processing skills; requires competent written and verbal communication skills; be capable of interacting with all levels of staff; must have basic mathematical comprehension and be accurate in basic mathematical calculations. Occasional travel may be required for continuing education. Wage * Signing Bonus $3,000.00* Depending on your work experience, you could earn a wage from $18.12 to $23.91 per hour. Apply Now Complete a job application and submit form online. Complete a job application and submit form online: ************************************************** Community Memorial Hospital is an Equal Opportunity Employer.
    $18.1-23.9 hourly 20d ago
  • Customer Service Representative - State Farm Agent Team Member

    Denise Burggraff-State Farm Agent

    Customer service associate job in Moose Lake, MN

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative-State Farm Agent Team Member. Insurance experience not required; we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer service experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career. Responsibilities Serve as a primary contact for customers via phone, email, in-person walk-ins and text. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate and knowledgeable support which includes responding to inquiries about insurance availability, eligibility, coverages, policy changes, billing clarification and resolving issues. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain accurate documentation of all customer interactions. Order office & marketing supplies, complete daily deposits and daily mail needs. Work collaboratively with team members to meet agency service and retention goals. As an Agent Team Member, you will receive... From $45,000 annual+ bonuses available Simple IRA (matching) Health Insurance Holiday Pay Paid time off, birthday day off Team Lunches & Outings Monday-Friday 8:30-5 schedule, no weekends Training & development Continuing Education License Reimbursement Growth potential/Opportunity for advancement within my agency Agent Aspirant Program for individuals aspiring to start their own agency Requirements Interest in marketing products and services based on customer needs Excellent communication and interpersonal skills - written, verbal and listening People-oriented, you like to talk to others High attention to detail and ability to manage multiple tasks simultaneously Proactive in problem solving Pride in getting work done accurately and timely Able to learn computer functions and company software Property & Casualty Insurance License (must be able to obtain) Life & Health Insurance License (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education This is an in-office position, must be able to commute to our agency daily in Moose Lake, MN. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $45k yearly 28d ago
  • Online Fulfillment Team Member

    Fleet Farm Careers 4.7company rating

    Customer service associate job in Hermantown, MN

    At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy working in a physical and fast paced manner, this role is for you! The Online Fulfillment Team Member will provide a positive customer experience through timely execution and fulfillment of online orders. The Team Member will be responsible for locating merchandise for online customer orders in both the backroom and on the sales floor. Job duties: Complete Buy Online Pickup In Store (BOPIS) orders within a four-hour timeframe to ensure customer satisfaction. Ship Pick Pack and Ship (PPS) orders within a two day timeframe, unless specifically marked for next day delivery service. Properly prepare and pack customer orders for shipment using correct materials in a timely manner. Properly organize, stock, and fulfill layaway orders during the holidays. Provide outstanding service to customers by maintaining attention to detail and completing assigned work in a timely manner. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Ability to be certified to operate a forklift and other material handling devices. Able to lift and move 50 pounds on a regular basis and climb ladders. Warehouse environment can expose temperature fluctuations (hot/cold), noise, dust, and uneven walking surfaces. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $28k-34k yearly est. 9d ago
  • Customer Service Representative

    Hom Furniture Corporate Office 4.4company rating

    Customer service associate job in Hermantown, MN

    Pay $16-$18 Responsibilities The Customer Service Representative is tasked with providing excellent customer service for HOM Furniture's customers. Necessary tasks include: * Answering phones to either direct callers to the proper department or to answer any questions they may have. * Finalizing orders, taking payments, and scheduling deliveries and pickups. * Processing returns and processing initial paperwork for warranty claims. * Making changes and cancellations to orders when appropriate. * Updating customers on changes to their order status. * Processing finance applications. * The Customer Service Representative serves as a support for showroom Sales Consultants. As such, they assist with questions and processing orders as needed. * Processes sales for accessories and other small purchases. * Occasionally, the Customer Service Representative works the sales floor following HOM Furniture's proven sales methods. * Other duties as assigned. Benefits * HOM Furniture offers its full-time employees a competitive benefits package. * Paid Time Off- 20 Days in 1st year for full-time employees * Medical and/or Dental Coverage * 401(k) Employee Contribution Plan * 401(k) Employer Matching * Employee discount * Career advancement opportunities and training * Pay on Demand - options for receiving earned wages Requirements Education: Must be working towards or have a high school diploma or GED. Experience: Six months of customer service experience preferred. Physical Demands: Low physical demands required. The employee is regularly required to sit for sustained periods of time and occasionally lift up to 25 pounds. Other: Must be able to communicate effectively both verbally and in writing. * Reasonable accommodation will be made for those who require it. HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law. See All Sales Positions >>
    $31k-37k yearly est. 60d+ ago
  • Outlet Retail Associate

    True North Goodwill Northern Minnesota and No

    Customer service associate job in Duluth, MN

    Job Description Join team Goodwill! Immediate openings and competitive pay & benefits. Apply today! Outlet Retail Associate Full-Time 40 hours per week $14.00/hour True North Goodwill is a nonprofit organization regionally headquartered in Duluth, MN whose mission is transforming lives for generations through learning and the power of work. We provide training, jobs, and support services for people with barriers to employment who seek greater independence. Our mission is funded through the sale of donated clothing and household items in Goodwill stores and online. We are a group of nearly 300 mission minded employees in Northern MN & WI working as one. Each of us is essential to helping our community thrive and prosper. Goodwill offers a wide range of career pathways and growth ranging from entry-level to management in retail, transportation, mission services, and administrative/professional fields. By working at Goodwill, you can make an impact in your community. And we can show you how. Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Why we are a great place to work? Competitive pay & benefits Career advancement pathways Flexible work schedules to create a schedule that allows for a work/home balance. Bonus incentive plans Retirement & 401K planning with company match (Up to 6%) Employee Assistance Program (Crisis counseling, financial planning, legal consultation, mental health counseling, wellness resources) Knowing you are part of making an impact in people's lives Critical Illness and accident insurance Basic life insurance at no cost, with voluntary and spousal coverage options A culture built upon our core values of: Trust, Respect, Dedication, Responsibility, and Innovation Career support and planning Job Summary The Outlet Retail Associate is responsible for providing information and assistance to customers while maintaining a stocked and clean retail sales floor. This position requires appropriate money handling and safety/security practices in accordance with agency policy. Outlet Retail Associates must have the ability to sort, price and stock donated goods to meet or exceed production goals along with providing assistance to the Store Manager as needed. Duties and Responsibilities Sell merchandise and assist Store Manager. Greet and assist customers in the store in a pleasant, efficient manner. Accept donations and politely refuse items that cannot be taken. Operate the cash register and calculator as necessary and follow correct money handling and “Found Money” procedures. Fill out donor forms, gift certificates, store credit forms, donation receipts, and other forms as necessary. Be alert to shoplifting, ticket switching, etc. Follow all merchandise handling policies according to the Employee Purchase and Goods Security Policy, as well as maintaining store security. Be familiar with rehabilitative plan of clients assigned to the store. Work with them, as assigned, to improve their work skills and behaviors. Fill out daily store reports and handling daily bank deposits. See that new merchandise is put out on the sales floor daily, and that old merchandise is pulled daily according to the rotation schedule. Maintain a neat, clean store appearance. Keeping the merchandise counters, shelves, racks and displays full and in order. Meet or exceed daily sale goals by sorting donated goods, maintaining quality control and pricing per agency guidelines. Maintain a neat, clean production/staging area including keeping workstations free of non- production related items. Maintain work areas according to agency standards. Able to pleasantly and effectively work with customers and co-workers. Able to effectively manage a full changeover of outlet goods halfway through the day. To accept other related duties and responsibilities as from time to time may be assigned. Required Skills and Abilities Excellent verbal communication skills Excellent active listening skills Excellent customer service skills Ability to recommend merchandise to customers. Ability to learn and operate the store cash register. Skill in working with numbers. Education and Experience High school diploma or GED equivalent strongly preferred. Previous retail/cashier experience desirable Physical Requirements These work environment factors are general in nature: CONSTANT: Stand and near vision. FREQUENT: Bend neck; talk/speak; and visual accommodation. OCCASIONAL: Medium work, lift and carry up to 50 pounds; rotate neck, static neck position; walk; hear within 5 feet and midrange vision.
    $14 hourly 13d ago
  • Entry Level Customer Service/Sales

    Global Elite 4.3company rating

    Customer service associate job in Duluth, MN

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $27k-32k yearly est. Auto-Apply 60d+ ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Duluth, MN?

The average customer service associate in Duluth, MN earns between $24,000 and $40,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Duluth, MN

$31,000

What are the biggest employers of Customer Service Associates in Duluth, MN?

The biggest employers of Customer Service Associates in Duluth, MN are:
  1. Walgreens
  2. Family Dollar
  3. Dollar Tree
  4. Savers
  5. CK Hutchison Holdings Limited
  6. Savers | Value Village
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