Customer service associate jobs in Eau Claire, WI - 233 jobs
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Customer Service Associate
Customer Service Representative
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Customer Services Coordinator
Customer Service Specialist
Customs Consultant
Customer Service Advisor
Customer Sales Representative
Call Center Specialist
Front End Associate
Customer Care Coordinator
Sales Associate And Customer Service
Customs Entry Specialist
Ashley Furniture 4.1
Customer service associate job in Arcadia, WI
The Customs Entry Specialist will coordinate, process and monitor U.S. Importer Security Filings and U.S. Customs entry for internationally purchased goods. This position is responsible for the preparation and submission of required documentation within the established timeframe while ensuring compliance with U.S. Customs and Border Protection (CBP) and other applicable government agencies.
Essential Functions
Prepare, process, and submit customs clearance entries for ocean container shipments. Ensure entries are entered and coded properly for any special requirements such as Generalized System of Preference (GSP), Anti-Dumping Duty (ADD), Countervailing Duty (CVD) or quota/visa requirements, 301 Tariffs, etc.
Maintain, organize, and complete the entry processes in accordance with established deadlines, request missing information when necessary
Ensure timely and accurate Importer Security Filings (ISFs); Research ISF's filed late
Prepare and submit documentation to Customs and Border protection when required; adhere to established deadlines to obtain timely release of cargo
Monitor duty and fee statements received from CBP; verify accuracy, research, and resolve any discrepancies/issues that are encountered. Approve and pay duties and fees statements within established guidelines and maintain records of payments made
Monitor cargo release messages from CBP. Prepare additional documents for CBP and/or coordinate delivery and pick up of container from exam site when required; assist in expediting container release. Notify the Inbound Freight Team when containers are not available due to issues with customs release or examinations to ensure system is updated with accurate delivery date information
Monitor railroad border crossing containers to ensure all necessary information is on file, no containers are on hold and are accurate; troubleshoot and resolve issues as they arise
Process and approve payment for miscellaneous billing, such as examinations, x-ray, and trucking charges. Scan, index and commit miscellaneous documentation into electronic retention system
Establish and maintain effective communication, coordination and working relations with Customs and Border Protection representatives
Maintain and retain international correspondence in accordance with established U.S. Customs requirements
Collect and update information in accordance with team key process measures
Assist with the maintenance of standard operating procedures for the Customs Entry Team, make recommendations for changes and implement upon Manager's approval
Determine areas in need of improvement, make recommendations and assist with creating, implementing, and monitoring process improvement changes
Stay current with customs rules and regulations; communicate relevant findings to management
Troubleshoot and analyze best course of action in the event shipments require exportation, destruction, manipulation, or any other direction given by US Customs. Facilitate and organize working with necessary external business providers to execute request
Demonstrate the Company's Core and Growth Values in the performance of all job functions
$32k-38k yearly est. 3d ago
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Customer Experience Consultant (Earn $20-$40/hr | No Nights, Sundays, or Holidays)
Don Johnson Auto Group 4.7
Customer service associate job in Rice Lake, WI
Full-time Description
Tired of late nights or weekend shifts? At Don Johnson Motors, you'll earn $20-$40/hr with guaranteed income, comprehensive benefits, and a schedule that protects family time. We're closed evenings, Sundays, and major holidays-something most retail and hospitality jobs can't offer.
If you've worked in hospitality, retail, or customerservice, your skills are exactly what we're looking for. We'll provide all the training-no automotive experience required.
What You'll Get
$20-$40/hr with guaranteed pay and a company-funded 401K
Full benefits: health, dental, vision, PTO, and paid holidays from year one
Consistent schedule with evenings, Sundays, and major holidays off
Paid training, certifications, and no-cost college degrees for you and your family
Monthly team lunches, discounts on vehicles/service, and preferred pricing with Verizon/AT&T
What You'll Do
Welcome and guide guests, learning their needs and goals
Share product knowledge in simple, guest-friendly ways
Use modern tools to stay organized and follow up
Build lasting relationships with guests and teammates
Grow your skills with daily learning opportunities
Why Us?
As a fifth-generation family business, we've been serving Northwest Wisconsin for 110+ years. Automotive News ranks us among the Top 100 Best Dealerships to Work For, and our culture-
The Don Johnson Way
-is built around integrity, teamwork, and community.
Apply today and join a place where you're more than an employee-you're family.
Requirements
High school diploma or equivalent
Valid driver's license
Strong people skills and a professional demeanor
Motivation to succeed and willingness to learn
(Hospitality, retail, bartending, or customerservice experience translates perfectly to this role.)
$20-40 hourly 60d+ ago
Customer Service Coordinator
Valley Craft 3.5
Customer service associate job in Lake City, MN
Responsive recruiter Valley Craft Industries , a part of the Ballymore Company and has been doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently. What We're Looking For
A driven, energetic, and outgoing CustomerService Representative to develop and maintain our front line relationship with our valued customers. We are looking for an ambitious, energetic, and out-going person to join our team and help us continue to provide the best service to our customers that Valley Craft is known for. The ideal candidate has a passion for putting the customer first and thrives in a fast-paced multi-tasking environment.
What We Offer
BENEFITS:
Competitive Salary based on experience
PTO
Nine (9) Paid Holidays
Medical, Dental, Vision
401K plan
Friendly, Collaborative Team Environment
Personal and Professional Growth Potential
Great work-life balance
JOB RESPONSIBILITIES
Create a positive experience for all VCI customers and potential customers
Effective and timely communication via phone and email
Respond and address customer inquiries such as product specifications, pricing, and availability
Handle aspects of quotes, order entry, RMA's, technical support, and other daily tasks
Perform organized data entry with attention to detail
Educate customers, review their needs analysis, and provide solutions
Problem solve and generate practical and sensible solutions with your customers and colleagues
Multitask and adapt in order to complete various changes requests accurately and in a timely manner
Work as an extension of the sales department with incoming and outgoing sales needs
Perform customer satisfaction surveys, quote follow up and customer engagement needs via phone/email
Develop and maintain a comprehensive understanding of VCI's products and processes
Collaborate and work closely with sales and other departments to provide additional support
Be an active team player throughout VCI in order to achieve wider customer and company objectives
Maintain positive attitude and open line of communication with customers, co-workers and management
Provide feedback and continuous improvement opportunities to management and cross-functional teams
Input and track metrics within customer management database
Perform other related duties as assigned
QUALIFICATIONS
High school diploma or equivalent experience
2+ years of successful customerservice experience is preferred
Excellent listening, verbal, written and interpersonal communication skills
Strong technical aptitude and customerservice skills
Self-motivated, organized, detail-oriented, and strong work ethic
Excellent PC and internet skills, including experience using Microsoft Office, Outlook, and Excel
Work well individually or as a team, while multitasking and prioritizing in a fast-paced environment
A consultative solution-based customerservice methodology
Adaptable and coachable, seeking feedback to incorporate into daily work style
Experience with ERP/CRM systems; Oracle NetSuite or Epicor is a plus but not required
Sales support experience is a plus but not required
Compensation: $20.00 - $23.00 per hour
Valley Craft is a family-owned company doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
Professional Grade Quality…. Built to Last…. Made in the U.S.A.
$20-23 hourly Auto-Apply 41d ago
Part Time Customer Service Associate (Restaurant)
Dunkin/Baskin-Rice Lake
Customer service associate job in Rice Lake, WI
Looking for a Job That Fits Your Life? Whether you're squeezing in shifts between classes or school drop-offs, Dunkin' has your back. Dunkin' is the perfect place to earn money, gain experience, and have fun doing it. We're all about good vibes, great coffee, and flexible hours that work around your life.
What You'll Do:
- Bring the Energy - Greet guests with a smile and keep the vibe upbeat
- Make the Magic - Craft coffee, Refreshers, and food like a pro (we'll train you!)
- Work Smart - Balance speed and quality, especially during busy times
- Connect with People - Build relationships with guests and teammates
- Keep It Clean - Help maintain a tidy, welcoming space for everyone
Why It's Perfect for You:
- Flexible Scheduling - We work around your school/family schedules
- Earn While You Learn - Discounted tuition available through SNHU for you
- Build Your Resume - Learn teamwork, customerservice, and leadership skills
- Growth Opportunities - Move up to shift leader or manager if you're looking for more
- Free Drinks & Discounts - Stay fueled during your shift (and save on your faves)
Who We're Looking For:
- People with a positive attitude and team spirit
- Friendly, reliable, and ready to learn (no experience needed!)
- Able to work early mornings, afternoons, or weekends - share your schedule so we can work around it!
Ready to Join?
If you're looking for a job that's fun, flexible, and full of opportunity, Dunkin' is the place to be. Apply now and let's make mornings better-together.
We have a fresh brew of benefits perfect for you.
- Flexible Schedule - Full-Time and Part-Time available
- Free donut and coffee on shift!
- Best in Class Training & Continuous Learning
- Advancement Opportunities
- Paid Time Off (full-time employees)
- 401(k) Retirement Plan (full-time employees)
- Education Discounts through Southern New Hampshire University
- Tuition Benefits*
- Medical, Dental and Vision (full-time employees)
- Referral Program
- Recognition Program
- Community & Charitable Involvement
What You'll Need to Succeed
- You are 14 years of age or older (as permitted by law)
- You bring great energy, attention to detail, and a love for making guests smile
- Fluent in English (reading, writing, speaking, and hearing)
- Eligible to work in the United States
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
$26k-34k yearly est. 60d+ ago
Welcome Call Specialist
Group Health Cooperative 3.2
Customer service associate job in Altoona, WI
The Welcome Call Specialist is responsible for providing exceptional customerservice and welcoming all new Group Health members to the health plan. Functions
Make outbound welcome calls to our members in a pleasant, professional and efficient manner assuring exceptional customerservice.
Document all incoming and outgoing calls, changes and follow-up information in the Electronic Care Management system.
Each call should cover the basic benefits of the product line and highlight the services we provide.
Assist members with valid phone numbers for services covered under Forward Health and other helpful resources.
Complete assessments with our members in a pleasant, professional, and efficient manner assuring exceptional customerservice.
Educate members on plan policies and procedures at every opportunity.
Make members aware of transportation, telehealth or additional services provided through their health plan benefits.
Keep up to date on the various plans and benefit structure under the product lines.
Comply with all company policies and procedures.
Minimum Requirements of the Position
High school graduate or equivalent.
Minimum one year of customerservice experience, call center experience preferred.
Excellent communication and customerservice skills.
Proficient in the use of Microsoft Word and Excel.
Knowledge of Medicare, Medicaid, CPT / ICD 10 medical billing codes, and medical terminology are beneficial.
Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes).
The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.
This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.
$34k-41k yearly est. Easy Apply 6d ago
Fabrication Associate II - $17.00, Weekend 2nd
Curt 4.6
Customer service associate job in Eau Claire, WI
This position will be required to perform duties required to meet production demands. This position will be responsible for set-up and operating brake press machines, in-process inspection and cleaning operations required in the manufacturing of steel fabrication for custom trailer and hitch products. This position will report to the Manager - Fabrication.
Duties and Responsibilities:
The duties and responsibilities of this position will consist of, but not limited to, the following:
Operate machines to remove finished work pieces or to change tooling, setup, or work piece placement, according to required machining sequences
Confer with shift leads and managers to resolve machine malfunctions or production errors or to obtain approval to continue production
Listen to machines during operation to detect sounds such as those made by dull cutting tools or excessive vibration and adjust machines to compensate for problems
Check to ensure that work pieces are properly lubricated and cooled during machine operation
Measure dimensions of finished work pieces to ensure conformance to specifications, using precision measuring instruments, templates, and fixtures
Clean machines, tooling, or parts, using solvents or solutions and rags
Adjust machine feed and speed, change cutting tools, or adjust machine controls when automatic programming is faulty or if machines malfunction
Monitor machine operation and control panel displays and compare readings to specifications to detect malfunctions
Follow work instructions to operate machine control units to start & stop operation
Review program specifications or blueprints to determine and set machine operations and sequencing, finished work piece dimensions, or numerical control sequences
Assist with the preparation of goods for shipment
Help to maintain necessary inventory of manufacturing supplies
Assist with cycle counting of material to ensure inventory integrity
Perform other duties as assigned
Competencies:
Customer Focus
Decision Quality
Results, Action Oriented
Displaying Technical Expertise
Time Management
Requirements:
Work Experience: 1 year of prior experience working in a fast-paced manufacturing environment
Education: High School Diploma
Computer Skills Basic computer skills necessary
Organization Skills: Maintain clean and organized work space
Cross-functional skills: Ability to work and handle multiple job assignments
Communication Skills: Ability to communicate within a team setting
Physical, Mental and Visual Skills: Ability to lift, bend, and twist throughout the workday; ability to lift between 50 to 100 pounds
Physical Environment: Fast-paced manufacturing environment
Preferred Requirements:
Education: Associates Degree in Metal Fabrication
About CURT Group:
CURT Group is a family of more than 1000 associates world-wide. We believe that the customer is KING and our associates are our greatest ASSET. With headquarters in Eau Claire, WI our brands include CURT, Aries, Retrac, Luverne, and UWS. With manufacturing plants in Eau Claire, the Philippines, Brandon, South Dakota, Perry, Florida and eleven regional warehouses across North America and Canada, we are proud to offer our customers reliable service and dependable American-made towing products and truck accessories.
CURT Group is an Equal Opportunity Employer. CURT provides equal employment opportunity to all qualified individuals regardless of race, color, religion, sex age, national origin, citizenship, veteran status, disability, sexual orientation, gender identity, genetic information, or any other factor protected by applicable federal, state or local law.
$37k-44k yearly est. Auto-Apply 21h ago
Customer Service Associate
CK Hutchison Holdings Limited
Customer service associate job in Eau Claire, WI
Share: share to e-mail Job Title: CustomerServiceAssociate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our CustomerServiceAssociates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time CustomerServiceAssociates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
2833 Mall Dr, Eau Claire, WI 54701
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$26k-34k yearly est. 2d ago
Customer Service Associate
Savers | Value Village
Customer service associate job in Eau Claire, WI
Job Title: CustomerServiceAssociate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our CustomerServiceAssociates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time CustomerServiceAssociates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Bundled health plans such as medical, Rx, dental and vision
+ Company-paid life insurance for extra protection and peace of mind
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
2833 Mall Dr, Eau Claire, WI 54701
$26k-34k yearly est. 60d+ ago
Customer Care Coordinator
Reliable Medical 4.3
Customer service associate job in Eau Claire, WI
Respiratory & Supplies Division
☐Exempt ☒Nonexempt Brief description The Customer Care Coordinator provides exemplary customerservice and respiratory support, working closely with customers, referral sources, and internal teams to ensure timely and accurate order processing, documentation, and assistance with medical equipment and supplies. This role requires strong organizational skills, attention to detail, and adherence to company policies and regulations, including HIPAA and HQAA. Reports to/Supervision Received
Manager: Sleep and Supplies Manager or Respiratory Manager
Director Supervisor: Sleep and Supplies Manager or Respiratory Manager
Indirect Reporting Relationship: Vice President of Respiratory & Supplies
Supervisory Responsibilities
None.
Essential Functions
Greet customers promptly and courteously, whether in-person or by phone, ensuring quick and efficient service.
Complete order intake and Customer Information Forms, gathering all necessary details to expedite order processing and determine payment responsibilities.
Provide customers with accurate information on equipment usage, including safety guidelines, insurance coverage, billing practices, and delivery schedules.
Work collaboratively with team members to address customer needs.
Gather and organize all mandatory documentation for customer files, ensuring completeness and compliance.
Initiate and complete paperwork for orders, develop prior authorization details, and verify funding criteria.
Handle cash transactions accurately, following established protocols and ensuring correct tax calculations.
Adhere to infectious disease control protocols and all HIPAA, HQAA, and compliance regulations.
Coordinate with the service department to facilitate timely deliveries and load/unload customer vehicles as needed.
Collaborate with referral sources to fulfill requests effectively.
Perform additional responsibilities as assigned by management.
Qualifications and requirements
Two years of customerservice experience, preferably in healthcare.
Proficient in using computers; strong organizational and communication skills; able to make independent decisions.
Ability to interact pleasantly, patiently, and effectively with customers and referral sources.
Familiarity with medical supplies and respiratory equipment is preferred.
Knowledge of HIPAA and HQAA regulations preferred.
Competencies
Customer Focus: Consistently delivers prompt and courteous service, maintaining a customer-first approach.
Attention to Detail: Accurately completes orders, paperwork, and transactions, adhering to all documentation requirements.
Problem Solving: Effectively handles complex requests and coordinates with internal and external resources to resolve issues.
Communication: Communicates clearly and effectively with customers, referral sources, and team members.
Teamwork: Works collaboratively with various departments.
Physical Requirements
Able to move and lift equipment as needed, load/unload customer vehicles, and maintain inventory.
Ability to use office equipment and computer systems effectively.
Primarily operates within a medical office or warehouse setting, adhering to safety and infectious disease control protocols.
$31k-42k yearly est. 2d ago
Store Customer Service Specialist-Shared
Description This
Customer service associate job in Eau Claire, WI
This position is essential to the success of our retail stores. CustomerService Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. CustomerService Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. CustomerService Specialists are tasked with achieving excellent customerservice, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position
Preferred Qualifications:
Have a valid, unrestricted Driver's License
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customerservice position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
$28k-36k yearly est. Auto-Apply 22d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer service associate job in Chippewa Falls, WI
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$29k-35k yearly est. 18d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Customer service associate job in Eau Claire, WI
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Eau Claire area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$34k-47k yearly est. 60d+ ago
Customer Service Representative
Fastsigns 4.1
Customer service associate job in Eau Claire, WI
FASTSIGNS #2079 is hiring for a CustomerService Representative to join our team! A Successful FASTSIGNS CustomerService Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS CustomerService Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$17 hourly Auto-Apply 60d+ ago
Entry Level Customer Service/Sales
Global Elite Group 4.3
Customer service associate job in Eau Claire, WI
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
$26k-32k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Citizens State Bank 3.4
Customer service associate job in Chippewa Falls, WI
Work for a company where employees make the difference and opportunity awaits !
Something is happening at Citizens State Bank (of Cadott, Chippewa, Cornell, Stanley, Prentice & Stratford), employees are accomplishing things never thought possible!
Our CustomerService Representative position is vital to our company! CustomerService Representatives are the face of the company, helping customers with processing transactions and opening accounts, while also looking for opportunities to better help them achieve their dreams! Our mission of “relationships built on trust” starts with our CSRs and the impact that they make on our customers.
Development and advancement programs available to grow career and earning potential.
Citizens State Bank is looking for talented, motivated, sales-oriented individuals to join our team. We are looking for individuals interested in working for a company that values employee development, goals, accountability, results, reward and recognition, and growth! Come challenge yourself at Citizens State Bank. Qualified applicants will have an aptitude for helping people through positive interaction and the ability to recommend solutions.
Does this sound like you? Apply today!
About Citizens State Bank:
At Citizens State Bank, employees are our most important asset. We value employee input and ideas and partner to help our employees develop and flourish. Citizens State Bank is a well-established $140 million-dollar community bank impacting the communities of Cadott, Chippewa Falls, and Cornell.
At Citizens State Bank, you receive competitive wages and benefits :
401K program with match and elective contribution options and an employer sponsored profit sharing
Over 15 days of PTO in your first year with a progressive scale as your longevity grows
Health (with a near site clinic), dental, and vision benefits
100% employer paid Long-term disability, short-term disability, life insurance, AD&D, and an EAP
Health Savings options
Voluntary Accident Plans
$28k-37k yearly est. Auto-Apply 60d+ ago
Customer Specialist/Delivery
Hom Furniture 4.4
Customer service associate job in Eau Claire, WI
Full-time Description
Pay
$22-$24
Responsibilities
The Customer Specialist/Delivery is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include:
Delivering customers' furniture including assembly and installation of the furniture when required.
Inspecting furniture for flaws or damage.
Resolving customer complaints should they arise by working with the Customer Care department.
The Customer Specialist/Delivery will inspect and clean the company vehicle to keep it presentable and functioning.
While working both independently and as part of the warehouse team, Customer Specialist/Delivery are expected to unpackage, assemble, and prepare furniture for transport in customer vehicles. This includes making sure that furniture is adequately wrapped in protective materials and properly tied down.
Inspecting furniture for damage and flaws is an important part of the duties of a Customer Specialist/Delivery in order to ensure customer satisfaction.
Other duties as assigned
Benefits
HOM Furniture offers its full-time employees a competitive benefits package.
Paid Time Off- 20 Days in 1st year for full-time employees
Medical and/or Dental Coverage
401(k) Employee Contribution Plan
401(k) Employer Matching
Employee discount
Career advancement opportunities and training
Pay on Demand - options for receiving earned wages
Requirements
Education: Must be working towards or have a high school diploma or GED.
Licenses Required: Must have a driver's license and a clean driving record. Must be able to pass a D.O.T. Medical Physical.
Experience: 1-3 years related experience preferred.
Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment.
Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older.
*Reasonable accommodations will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
$32k-40k yearly est. 50d ago
Licensed Personal Lines Customer Service Representative
Midwest Select Insurance Group LLC 4.2
Customer service associate job in Eau Claire, WI
Job DescriptionBenefits:
Identity theft Protection
401(k) matching
Competitive salary
Dental insurance
Paid time off
Vision insurance
A Licensed Personal Lines CustomerService Representative at Midwest Select Insurance Group, LLC (MSIG) is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow associates while conducting specific service and marketing activities.
Responsibilities
Work with agency producers to place new personal lines business.
Provide service to existing clients related to updating policies, providing quotes, taking payments, claims support, answering questions, and providing documentation.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Qualifications
Hold a property and casualty insurance license in the state of Wisconsin.
Demonstrate a strong willingness to learn and become an expert in your craft.
Understand insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills, as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
$31k-37k yearly est. 30d ago
Customer Service Representative
Thompsongas LLC 3.0
Customer service associate job in Hammond, WI
ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!
ThompsonGas is currently seeking a CustomerService Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The CustomerService Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customerservice and quality.
This is an onsite position.
Major Job Duties:
Handle inbound calls by asking probing questions to uncover sales and service opportunities
Evaluate sales methods and company programs to meet current customer needs and develop potential business leads
Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up
Handle each call with a high level of professionalism, warmth and eagerness
Possess a working knowledge of all ThompsonGas products and service offerings
Hold a thorough understanding of policies and procedures related to safety, product delivery and service
Provide timely and accurate information on customer order status
Lead outbound calling operations in effort to collect from past due customers
Enter and update customer account information in CARGAS and MPX systems
Process billing payments for walk-in customers
Responsible for processing driver daily paperwork
Other duties and projects as assigned
Education and Experience:
Degree or equivalent experience required
3+ years of CustomerService experience (Call center experience preferred)
Sales experience strongly preferred; ability to upsell products in highly competitive environment a must
Previous experience with CARGAS and MPX systems preferred, but not required
Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers
Excellent computer skills including Microsoft office and data entry skills
Ability to organize, multi-task and prioritize assignments in a fast-paced environment
High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner
Flexible to work OT and weekends as needed during busy season
PERKS WITH US!
Medical, Dental, Vision, and 401k with IMMEDIATE eligibility
Disability and life insurance
Paid time off that increases with tenure
Daily Pay Option that offers great flexibility and financial control
Employee training programs with career development/advancement opportunities
Employee recognition program
Quarterly bonus potential
Paid maternity and parental leave benefits
Tuition reimbursement program
This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law.
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
$31k-38k yearly est. Auto-Apply 60d+ ago
Customer Service Coordinator
Valley Craft 3.5
Customer service associate job in Lake City, MN
Job DescriptionValley Craft Industries , a part of the Ballymore Company and has been doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
What Were Looking For
A driven, energetic, and outgoing CustomerService Representative to develop and maintain our front line relationship with our valued customers. We are looking for an ambitious, energetic, and out-going person to join our team and help us continue to provide the best service to our customers that Valley Craft is known for. The ideal candidate has a passion for putting the customer first and thrives in a fast-paced multi-tasking environment.
What We Offer
BENEFITS:
Competitive Salary based on experience
PTO
Nine (9) Paid Holidays
Medical, Dental, Vision
401K plan
Friendly, Collaborative Team Environment
Personal and Professional Growth Potential
Great work-life balance
JOB RESPONSIBILITIES
Create a positive experience for all VCI customers and potential customers
Effective and timely communication via phone and email
Respond and address customer inquiries such as product specifications, pricing, and availability
Handle aspects of quotes, order entry, RMAs, technical support, and other daily tasks
Perform organized data entry with attention to detail
Educate customers, review their needs analysis, and provide solutions
Problem solve and generate practical and sensible solutions with your customers and colleagues
Multitask and adapt in order to complete various changes requests accurately and in a timely manner
Work as an extension of the sales department with incoming and outgoing sales needs
Perform customer satisfaction surveys, quote follow up and customer engagement needs via phone/email
Develop and maintain a comprehensive understanding of VCIs products and processes
Collaborate and work closely with sales and other departments to provide additional support
Be an active team player throughout VCI in order to achieve wider customer and company objectives
Maintain positive attitude and open line of communication with customers, co-workers and management
Provide feedback and continuous improvement opportunities to management and cross-functional teams
Input and track metrics within customer management database
Perform other related duties as assigned
QUALIFICATIONS
High school diploma or equivalent experience
2+ years of successful customerservice experience is preferred
Excellent listening, verbal, written and interpersonal communication skills
Strong technical aptitude and customerservice skills
Self-motivated, organized, detail-oriented, and strong work ethic
Excellent PC and internet skills, including experience using Microsoft Office, Outlook, and Excel
Work well individually or as a team, while multitasking and prioritizing in a fast-paced environment
A consultative solution-based customerservice methodology
Adaptable and coachable, seeking feedback to incorporate into daily work style
Experience with ERP/CRM systems; Oracle NetSuite or Epicor is a plus but not required
Sales support experience is a plus but not required
$34k-43k yearly est. 12d ago
Shift Manager - Customer Service Associate (Restaurant)
Dunkin/Baskin-Rice Lake
Customer service associate job in Rice Lake, WI
Dunkin/Baskin - Rice Lake is currently looking for a full time or part time Shift Manager to join our team in Rice Lake, WI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals.
As a Shift Manager, you may be responsible for:
-Food quality and safety
-Internal communication
-Inventory management
-Daily maintenance and cleanliness
-Managing/leading your team
-Exceptional customerservice
-Training and schedule management of team members
We can't wait for you to join our team. We are interviewing immediately, so apply ASAP!
How much does a customer service associate earn in Eau Claire, WI?
The average customer service associate in Eau Claire, WI earns between $23,000 and $38,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Eau Claire, WI
$29,000
What are the biggest employers of Customer Service Associates in Eau Claire, WI?
The biggest employers of Customer Service Associates in Eau Claire, WI are: