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Customer service associate jobs in Florida

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  • Customer Service Associate

    Raising Cane's 4.5company rating

    Customer service associate job in Orlando, FL

    Starting hiring pay at: $15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off* Closed for all major holidays** Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program *Must satisfy hours requirement per year **Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS: Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE
    $15 hourly 3d ago
  • Customs Brokerage Entry Specialist

    A1 Worldwide Logistics, Inc. 3.7company rating

    Customer service associate job in Miami, FL

    A1 Worldwide Logistics, Inc. is a Freight Forwarding and Customs Brokerage firm that provides personalized one-on-one service to help individuals and businesses navigate the logistics process. We are dedicated to providing the highest level of customer service while helping our clients navigate the import and export process. We currently have an open Customs Brokerage Entry Specialist position. The ideal candidate will have recently graduated or be pursuing a degree in International Business, be well-organized, customer-focused, and possess good communication skills. Job Requirements: The ideal candidate must be located in Miami, Florida The expected length of relevant prior experience beyond formal education is 3 to 5 years. Excellent Customer Service skills Detail and outcome-oriented Well-organized and able to effectively manage multiple priorities Professional manner with a strong ethical code Strong analytical thinking and problem-solving skills Good computer skills, including Microsoft Office, Word, Excel, and Outlook Self-motivated and able to stay on task with little or no supervision Fluent in English and Spanish preferred A fast-paced, deadline-driven office environment demands multitasking and effective time management. Job Responsibilities: Perform Administrative tasks: Answer telephones, respond to inquiries, and/or refer callers accordingly Printing documents, opening files, collecting documents from clients, tracing shipments Work directly with customers, Customs, and overseas offices to file entries Tracking shipments and obtaining arrival information, Air & Ocean Make U.S. Customs entries under U.S. Customs law Ensure that all documents required by U.S. Customs regulations are correct and complete Classification Ensure that entries are in compliance with U.S. Customs Working knowledge of PGAs - FDA, FCC, USDA, FWS, etc. Coordinating deliveries with truckers and clients Maintain up-to-date knowledge, including any needed continuing education, of the regulations and procedures. Perform other duties as requested by management ***Only CVs in English will be considered***
    $30k-57k yearly est. 3d ago
  • Drive with DoorDash - Receive 100% of Customer Tips

    Doordash 4.4company rating

    Customer service associate job in Lauderhill, FL

    Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
    $28k-35k yearly est. 8d ago
  • Customer Experience Associate - Beauty eCommerce

    Ecosmetics.com

    Customer service associate job in Pompano Beach, FL

    💬 Customer Experience Associate - Beauty eCommerce Pompano Beach, Florida | In-Office | Perfect for College Students | Evening Shifts Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand - the ideal part-time role for college students who take classes in the morning and want real-world experience in the evenings. We're looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you've got strong communication skills and love making someone's day easier, this is a role where you'll shine. 💼 What You'll Do Be the first point of contact for customers via phone, email, and chat Answer product and order questions with clarity and care Troubleshoot issues and work toward quick, positive solutions Keep accurate notes of customer interactions Stay up-to-date on beauty brands and promotions so you can provide the best info Bring a positive, helpful vibe to every interaction ✅ What We're Looking For Strong communicator (written & verbal) who's friendly and professional Organized, dependable, and able to multitask without losing focus Computer-savvy with solid typing skills Calm under pressure and solution-oriented Prior customer service experience is a plus - but not required if you've got the right energy Great for college students - especially those with morning classes and evening availability Interest in beauty, skincare, or lifestyle brands = bonus points ⏰ Hours & Pay Hiring mainly for evening shifts (3 PM - 11 PM) Flexible scheduling for students $20-$22 per hour, depending on experience & schedule flexibility 🚀 What You'll Gain Real experience in a fast-paced, growing eCommerce brand A supportive team that values your ideas and contributions Opportunities to learn about beauty products and digital retail A company culture that's professional but never boring ✨ One More Thing… You don't need years of call center experience to succeed here - just strong communication skills, a positive attitude, and the drive to learn. If you're dependable, organized, and want a flexible evening job that fits around your class schedule, we'd love to meet you. 📩 Apply with your resume (or a short note about why this is the right fit).
    $20-22 hourly 2d ago
  • Customer Experience Representative

    Id&C USA 3.9company rating

    Customer service associate job in Bradenton, FL

    ID&C is looking for a Customer Experience Representative position will be responsible for order transactions from receipt to delivery. Duties will include engaging with customers and internal partners daily via phone calls and emails, and order management of low-medium volume accounts. The ideal candidate will have a positive attitude, is detail oriented, can multi-task, and is a team player. We are looking for candidates who are detail oriented, proactive, and self-sufficient, coachable, and a team player. The ideal candidate would have a passion to grow their career and enjoys live event space with desire to work in the industry. Customer service experience via phone and email communication is a requirement. What we offer Competitive salary with with quarterly bonus potential Comprehensive benefit package eligible members, including generous 401K company match, health, dental vision, paid life insurance and more. Start-up company culture where every employee's contributions are realized in our results. Generous Paid Time Off policy A vibrant warehouse-style workspace located just off i75 and Sr 70 in Bradenton FL Responsibilities Communication: with new, existing, and potential customers on a regular basis, directing them to the correct person or solution to enhance customer satisfaction via email, phone and chat. Professional front-line contact with ID&C customers/clients. Customer Service: ability to manage customer complaints and/or inquiries with professionalism and direct to appropriate team member if need be. Order Entry: Data entry for orders ready to be put onto the system as well as new orders from existing clients. Product Knowledge: high level of product knowledge after training. Interaction: work closely with Sales, Marketing, Logistics, and Operations team to ensure smooth customer experiences with orders. Qualifications Customer service experience; via phone & email with strong written and verbal communication skills. Self-motivated to work under his/her own initiative. Must be in local area and able to commute to office daily. Attention to detail and passion for providing excellence. Ability to think outside the box for proactive solutions, organize, prioritize and handle multiple tasks. To learn more about our company, visit our website at **************** When responding to this opportunity, please include your resume. We are proud to be an equal opportunity employer and provide a drug-free workplace. Job Type: Full-time, M-F 8:30am-5:30pm, off on weekends.
    $33k-54k yearly est. 17h ago
  • Customer Success Specialist

    The Fulfillment Lab, Inc.

    Customer service associate job in Tampa, FL

    Customer Success Lead About The Fulfillment Lab The Fulfillment Lab is a rapidly growing e-commerce logistics and fulfillment provider dedicated to helping high-growth brands scale their businesses globally. Utilizing proprietary software (GFS™) and a network of domestic and international fulfillment facilities, we offer specialized services like same-day order processing, dynamic e-commerce integrations, warehousing, and our unique approach to brand-building through Fulfillment Marketing (customized packaging). We serve as a vital extension of our clients' operations, ensuring fast, accurate, and customized delivery worldwide. Role Summary As the Customer Success Lead at The Fulfillment Lab, you will be the primary post-sales leader, dedicated to ensuring our key clients achieve maximum value and operational excellence with our fulfillment and software solutions. This role is crucial for fostering long-term strategic relationships, driving customer retention, and serving as the highest point of escalation for complex client issues and operational challenges. You will be responsible for defining the gold standard for the client experience, particularly during the critical setup, onboarding, and ongoing issue resolution phases. Key Responsibilities: 1. Client Operations Management & Support Relationship Ownership: Serve as the trusted advisor and primary point of contact for a portfolio of high-value and strategic clients, focusing on their operational success and day-to-day needs. Customer Retention: Proactively monitor client health, identify potential operational risks, and implement intervention strategies to ensure customer satisfaction and minimize churn. Operational Review: Lead and prepare Quarterly Business Reviews (QBRs) with client stakeholders, presenting performance data, reviewing service level agreements (SLAs), and offering strategic recommendations to optimize their fulfillment processes. Value Realization: Consistently ensure clients are receiving the full, expected value from their partnership with The Fulfillment Lab. 2. Onboarding, Setup, and Implementation Client Set-ups: Own and project-manage the entire client lifecycle, from initial contract handover through the successful launch of fulfillment services, including configuring accounts, services, and inventory rules. Seamless Onboarding: Design and deliver customized onboarding plans for new clients, ensuring successful and timely integration with The Fulfillment Lab's proprietary software (GFS™) and relevant e-commerce platforms (Shopify, Magento, etc.). Data & Integration: Work cross-functionally with the Tech and Operations teams to manage the accurate import of product catalog (SKU) data, inventory set-up, and robust system integration testing prior to launch. 3. Training & Client Enablement Client Training: Conduct comprehensive, hands-on training sessions and workshops for client personnel on how to effectively use our Warehouse Management System (WMS), fulfillment protocols, and reporting tools. Feature Adoption: Drive continuous product and feature adoption, educating clients on how to leverage all capabilities of The Fulfillment Lab's technology to optimize their fulfillment and supply chain. Documentation: Create, maintain, and update internal and client-facing knowledge base content and training materials to promote client self-service and operational clarity. 4. Issue Resolution & Client Advocacy Client Resolutions (Escalations): Act as the final point of escalation for high-priority or complex client issues related to inventory, operations, billing, or shipping, ensuring timely and complete resolution. Root Cause Analysis: Perform detailed root cause analysis on recurring issues, collaborating with internal teams to identify systemic problems and implement permanent fixes to prevent future occurrences. Internal Advocacy: Be the "Voice of the Customer" internally. Gather, categorize, and prioritize valuable client feedback and collaborate directly with the Operations, Technology, and Product Development teams to advocate for system improvements and service enhancements that address client pain points. Required Qualifications Experience: 3+ years of experience in Customer Success, Account Management, or Client Services, with a strong emphasis on post-sale operational support and issue resolution. Experience within the 3PL (Third-Party Logistics), e-commerce fulfillment, or supply chain technology industries is highly preferred. Technical Acumen: Strong working knowledge of e-commerce platforms (e.g., Shopify, WooCommerce) and practical experience with Order Management Systems (OMS) or Warehouse Management Systems (WMS). Communication: Exceptional verbal and written communication skills with the ability to communicate complex logistics or technical concepts clearly to non-technical, executive, and operational audiences. Problem-Solving: Proven ability to manage and resolve high-stakes client escalations under pressure, employing a methodical and empathetic approach. Analytical Skills: Proficiency in using customer data and KPIs (e.g., Delivery Time, Order Accuracy, CSAT) to track service performance and inform operational improvements.
    $28k-55k yearly est. 17h ago
  • Customer Experience Supervisor

    RFID Hotel

    Customer service associate job in Tampa, FL

    RFID Hotel is looking for a service-driven, people-focused leader to oversee our Customer Experience team at one of the largest and most-trusted suppliers of RFID key cards and credentials for hotels and resorts. This role is perfect for someone who's hands-on, thrives in a fast-paced environment, and loves creating structure, consistency, and accountability in customer operations. Your goal? To deliver world-class customer experiences that drive loyalty, efficiency, and long-term growth. This role is both strategic and hands-on. The Customer Experience Supervisor will lead by example, working alongside the service team to manage key accounts, respond to customer needs, and continuously refine processes for scalability and excellence. You will serve as both a coach and a contributor, ensuring the team delivers consistent, high-quality service while also identifying and implementing improvements that drive efficiency and growth with hospitality-level service. Why Join Us? High-Impact Role: You'll have a direct influence on daily service operations and customer satisfaction. Collaborative Culture: Work alongside a driven, supportive team that values accountability, respect, and results. Competitive Compensation: $55K-$75K depending on experience + quarterly bonus potential. Benefits: Health, dental, vision, paid vacation, generous 401(k) company contribution, and a culture built on service and excellence. What You'll Do Lead by Example: Work alongside the service team to manage daily customer inquiries, orders, and issue resolution while modeling best practices in communication and responsiveness. Provide coaching, feedback, and real-time support to ensure service excellence. Maintain Standards: Monitor performance metrics (response time, resolution time, accuracy, etc.) and ensure the team meets established KPIs and SLAs. Handle Escalations: Serve as the primary point of contact for elevated or sensitive customer issues, resolving them quickly and professionally. Coach & Develop: Conduct one-on-one check-ins, performance reviews, and ongoing training to strengthen communication, product knowledge, and consistency. Ensure Process Adherence: Uphold and refine SOPs for customer communications, order processing, returns, and issue resolution. Identify process gaps and collaborate with leadership to implement improvements that increase efficiency and customer satisfaction. Partner Across Departments: Collaborate closely with Sales, Operations, and Production to ensure customers receive accurate information and timely support. System Oversight: Help manage CRM and ticketing tools (Zendesk, NetSuite, or equivalent) - ensuring data accuracy and efficient workflow routing. Identify Improvements: Track common service issues or process gaps and recommend operational enhancements to improve customer experience and internal efficiency. Support the onboarding and training of new team members as the department grows. What You Bring 3+ years of experience leading or supervising customer service or account support teams. Strong leadership presence - calm under pressure, solution-oriented, and empathetic. A hands-on leadership style with the ability to guide others while actively contributing to daily operations. Excellent communication and conflict resolution skills. A customer-first mindset focused on responsiveness, ownership, and long-term satisfaction. Solid understanding of CRM, ticketing, and workflow management tools. Proven ability to track metrics and drive performance improvements. Passion for hospitality, service, and delivering exceptional customer care. Must live within commutable distance to Tampa, FL (33619). Be the Heart of Our Guest Experience If you're a customer-centric leader who thrives in high-energy environments and believes that world-class service is a strategic differentiator, we want to hear from you. All offers of employment are based on the successful completion of a pre-employment background check, drug screen and reference check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice.
    $18k-33k yearly est. 4d ago
  • Donor Services Specialist

    Gift of Life Marrow Registry 3.9company rating

    Customer service associate job in Boca Raton, FL

    Job Title Donor Services Specialist Department Donor Services Education Minimum High School Diploma or GED; college degree preferred (Associates or Bachelor's Degree) Education and/or experience in healthcare preferred; or on-the-job training Summary Statement The Donor Services Specialist motivates potential donors in the Gift of Life's registry to complete a confirmatory blood draw or extended testing. Responsibilities Contacts donors via the telephone and/or e-mail when called for further testing after initial recruitment. Speaks with the donor and motivates with educational information on the donation process. Seeks first contact support from donor advocates as necessary Schedules donors for blood sample collections, coordinates testing kit distribution, and tracks deliveries. Follows up with donors, drawing laboratories, phlebotomists, donor contacts, registries and transplant centers. Troubleshoots unexpected complications associated with scheduling procurement and delivery of samples. Develops relationships with phlebotomy services and laboratories. Documents all procedures and workflows and recommends process improvement. Performs other departmental duties as necessary, including but not limited to donor database maintenance, recruitment initiatives and web-based research. Researches donors and calls associated contacts via social media. Responsible for meeting individual and group Key Performance Indicators (KPI) Other duties as assigned Knowledge, Skills and Experience Ability to prioritize work and multi-task effectively. Sales Experience preferred. Excellent oral and written communication skills. Outstanding interpersonal skills, phone etiquette and sense of business protocol. Proficient with MS Office Suite, including Outlook, Word and Excel. Strong problem-solving and troubleshooting skills. Motivated and goal-oriented self-starter. Flexible schedule and willingness to travel as needed. Able to demonstrate high degree of compassion and sensitivity when dealing with donors and their families.
    $55k-72k yearly est. 5d ago
  • Client Relationship Associate (Portuguese speaker)

    Valley Bank 4.4company rating

    Customer service associate job in Miami, FL

    TThe Client Relationship Associate for the International Banking Division provides personalized guidance and support to high-net-worth or ultra-high-net-worth international clients by providing customer service and managing their day-to-day banking needs, which includes recommending solutions to help manage their financial needs. Responsibilities include but are not limited to: Provide support to International Banker (IB) Act as a liaison between client and all back-office departments to ensure prompt and accurate service. Develop and maintain strong relationships with clients in order to maximize their banking experience. Utilize resources to conduct effective consultative client conversations. Field all banking inquiries made by the client. Resolve difficult situations quickly and efficiently while ensuring customer satisfaction. Process account opening forms internally with the respective internal departments including Bank Secrecy Act/Anti Money Laundering. Perform and process all account maintenance utilizing all resources available. Assist the International Banker in performing intermediate duties, support the division operational activities/financial services and perform division clerical duties when needed. Preparation of Inactive/Dormant letters and W8Ben'; send to customers, follow-up on receipt and process with back office. Sell financial products and services when the International Banker is not available. Serve as backup for International Banker Adheres to all corporate policies including Code of Conduct, Risk, Credit and Compliance, federal laws, and regulations (e.g., BSA/AML, Consumer, Information Security regulations, etc.) Exercise knowledge of risk management, loss prevention and follow all policies and procedures. Required Skills: Must have good verbal, written and interpersonal communication skills in dual languages English/Spanish or English/Portuguese. Ability to prioritize, organize, multitask in a fast-paced environment, and follow up on assignments. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to project a professional image within the bank and community. PC skills including the Microsoft Suite (Word, Excel, Outlook, Teams, PowerPoint, etc.)
    $39k-69k yearly est. 3d ago
  • Customer Experience Advocate

    Kellyconnect | Contact Center Solutions

    Customer service associate job in Orlando, FL

    Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. We are searching for the best talent for a Customer Experience Advocate to be in Orlando, Florida Job Summary: We are seeking a dedicated Customer Experience Advocate for our inbound call team. The ideal candidate should possess a genuine passion for assisting patients and healthcare providers, outstanding communication abilities and a commitment to delivering exceptional customer service. This role requires a solution-oriented approach to managing incoming calls, addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction. Key Responsibilities: Answer inbound calls promptly and professionally while striving for one-call resolution Serve as the primary point of contact for inquiries and escalations from in-bound calls Support patients, healthcare provider offices and field teams with information collection, benefit verification savings program access, specialty pharmacy triage, and shipment set up. Assist customers with inquiries regarding products and services. Resolve customer complaints and provide appropriate solutions. Accurately document customer interactions in the database. Maintain a thorough understanding of product offerings to effectively assist customers. Adhere to company policies and procedures while providing high-quality service. Collaborate with team members to enhance customer experience. Meet or exceed performance metrics, including call response time and customer satisfaction scores. Provide process feedback and suggest service delivery improvements. Ensure customers receive accurate product and service information to make informed decisions. Promptly resolve customer complaints and issues, escalating complex problems to management when necessary. Required Qualifications: High school diploma or equivalent Minimum of 2 years' experience in healthcare setting with a focus on a customer service role Excellent communication and interpersonal skills. Strong problem-solving skills and ability to think on your feet. Ability to work in multiple systems at one time Proficient in using customer service software, databases, and tools. Ability to work in a fast-paced environment and handle stress effectively. Ability to work shift between 9am - 8pm EST. Preferred Qualifications: Experience reading a phone script
    $31k-45k yearly est. 17h ago
  • Consular Affairs and Nationals Services Specialist

    Ministry of Foreign Affairs 4.1company rating

    Customer service associate job in Miami, FL

    Responsibilities: Welcome United Arab Emirates nationals and provide all services and assistance required, track solving their cases in coordination with the Line Manager and concerned bodies within the ministry and the host country. Carry out all processes of issuing and renewing passports, return tickets and temporary entry permits as well as other official documents for United Arab Emirates nationals provide documents and certificates attestation services according to applicable policies and regulations. Monitor "Tawajudi" system and support United Arab Emirates nationals in all cases of death, marriage, complaints and treatment in coordination and communication with concerned authorities in the host country. Carry out all processes of issuing entry visas for citizens of the host country or applicants from other countries and raise their awareness on the applicable laws and regulations concerning residence and work in the United Arab Emirates. Carryout all processes of reviewing and verifying certificates, official documents and papers such as educational certificates, legal and business documents (such as certificates of origin) and attestation of such transactions and certificates. Track judicial files, notices and proceedings related to United Arab Emirates nationals and citizens of the host country in cases of loss of properties, extradition of convicted persons, and criminal data…etc. in accordance with applicable policies and regulations. Respond to customers' inquiries and questions whether by phone call or email, and provide them with information in a very professional manner reflecting the United Arab Emirates culture. Write letters, notes and prepare periodical reports and statistics in a very professional manner. Classify and keep documents and files in a systematic manner to ensure confidentiality and facilitate quick recovery. Prepare awareness bulletins and notify the United Arab Emirates nationals of possible risks they might encounter in the host country, and provide them with guidelines on tourist, therapeutic and educational locations upon request. Perform any other tasks assigned by the line manager. Qualifications and Experience: Bachelor's degree in Management (or equivalent) and three years of experience Master's degree in Management (or equivalent) and one year of experience Salary Range: USD 5,600 - USD 8,400 (commensurate with qualifications, experience, and interview performance)
    $31k-50k yearly est. 17h ago
  • Automotive Service Field Advisor

    Blue Coral Staffing Corp 3.8company rating

    Customer service associate job in Davie, FL

    Full-time; On-Site; Monday through Friday 9:00am to 6:00pm EST REQUIRED: Automotive Service / Automotive Distributor Support experience REQUIRED: 30 to 40% travel (to Caribbean & Latin America) Compensation: $70,000 salary (commensurate with experience); discretionary bonus potential; comprehensive benefits Prior to hire: criminal background check, employment verification, drug screening and physical Summary: The Service Field Representative position is responsible to improve the Service Operation within the Caribbean and some Latin America countries conducting service activities and programs. Experience working in Automotive, Truck service distributor operation REQUIRED. Up to 40% international travel is expected (required). Strong communication and negotiation skills. Proficiency in Microsoft Office. Spanish fluency would be beneficial (not required). Responsibilities - Automotive Service Field Advisor: Overview of Distributor Service operations and make improvement recommendations with support of management Support distributors on all inquiries regarding Service matters with support of Field Advisor and management Monitor and follow up monthly Service KPI's per distributor to assure targets are achieved Provide support as needed in the preparation of yearly Service Conference and special events Responsible to prepare and follow up action plan for each distributor and provide countermeasures in order to improve their operations with support of management Visit Distributors and their customers to guarantee good customer satisfaction and review possible areas of improvement Prepare KPI reports and business trip reports and present them to management Prepare presentations and present it to Distributors and upper management Prepare agendas for meetings, document key decisions and collaborate with team members to develop project collateral Write and disseminate work plans and project documents, including procedures, proposals, progress reports and presentations Qualifications - Automotive Service Field Advisor: REQUIRED: Automotive Service / Automotive Distributor Support experience REQUIRED: Ability to travel 30 to 40% to Caribbean & Latin America (other locations may be added) Bachelor's Degree highly preferred (Company will consider Associates degree and 3 to 6 years of experience or equivalent combination of education and experience) Must be proficient in Microsoft Word, Excel, PowerPoint, Outlook Excellent communication skills and writing ability to communicate with customers, vendors, and sales staff Negotiation skills Self-motivated & target-driven; able to work with minimum supervision; teamwork mindset Positive & proactive attitude Presentation Skills Relationship management skills and openness to feedback Prioritizing, time management and organizational skills
    $70k yearly 17h ago
  • Carrier Relations Specialist

    Integrity Express Logistics 3.7company rating

    Customer service associate job in Tampa, FL

    As a Carrier Relations Specialist your primary function will be to answer Carrier questions related to loads they have completed with IEL. You will act as the liaison between the Carrier and internal departments such as sales, accounting, and claims, to achieve resolution of any issues. Carrier support is critical to the success of IEL's business and is expected to provide excellent service to both our internal and external partners. This position is part of the Operations Team and reports to the Carrier Relations Manager. Responsibilities Respond to Carrier needs and requests via email and phone Display a working knowledge of IELs systems and processes Foster strong and positive communication between external and internal customers Ensure timely follow up to any Carrier issues Keep detailed tracking of Carrier inquiries and status Maintain and improve strong relationships with Carriers Provide feedback to management regarding ways to improve process Assist SEM's by providing sales and operations support Assist with coordination of new hire training Work closely with Training team to ensure sales team understands procedures Provide feedback to Sales Manager's General office administration Requirements High School diploma or GED Ability to work under pressure and meet deadlines, while maintaining a positive attitude Basic knowledge of Microsoft Office Data entry and customer service experience Call center or high phone volume experience Work well in fast paced team settings Excellent communication both written and verbal Compliance with company procedures and issue escalation Preferred Transportation or logistics related work experience Account System or Accounting experience Familiarity with transportation management software Basic understanding of FMCSA and Department of Transportation We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ************** or call ************** ext. 4. US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.
    $33k-57k yearly est. 4d ago
  • Customer Service Representative - Gainesville, FL (Property Appraiser's Office)

    Alachua County Property Appraiser

    Customer service associate job in Gainesville, FL

    About the Role Join our team and make a difference in your community! The Alachua County Property Appraiser's Office is hiring a Customer Service Representative to help residents with property questions, exemptions, and records. This is an in-office, public-facing position-perfect for someone who enjoys working with people, solving problems, and providing friendly, professional service. You'll receive full paid training in property exemptions, assessment procedures, and customer service systems. Key Responsibilities Assist residents in person, by phone, and by email with property-related questions. Process exemption applications accurately and maintain property data. Use Microsoft 365 (Outlook, Word, Excel, Teams) and database systems. Handle confidential information responsibly. Support community outreach and education events. Collaborate with team members and other departments to improve service Qualifications Education: High school diploma or GED (some college a plus). Experience: 1-3 years of customer service or administrative experience preferred. Strong communication and problem-solving skills. Attention to detail and ability to multitask in a fast-paced office. Proficiency with Microsoft 365; comfortable learning new systems. Valid Florida driver's license and reliable transportation. 💡 Bonus: experience in a property appraiser's, tax collector's, or real estate office. Benefits Health, dental, and vision insurance through Alachua County Florida Retirement System (FRS) participation Paid time off + 14 holidays Tuition reimbursement and professional development Supportive, mission-driven work culture Pay $42,467 per year Work Location In person, Alachua County Property Appraiser's Office, Gainesville, FL Apply Today If you take pride in helping others and want a stable, meaningful career in public service, apply now to join our customer service team!
    $42.5k yearly 17h ago
  • Customer Service Representative

    Ernest Gordon Recruitment

    Customer service associate job in Sanford, FL

    $33k-$37k per annum +401k +Health Insurance Sanford, FL Are you a friendly, organized Customer Service professional from a consumer or dealership background who takes pride and enjoyment in delivering a top rate service for your customer or client needs? Do you want to work with like-minded individuals from a family/ employee led culture that embraces positivity, support and comradery to create a truly enjoyable work environment? This full-service manufacturing business are a leader in their field promoting a highly positive work experience for its employees, so they are empowered to support their direct customers and dealerships with the best service possible. The ideal candidate will be experienced in phone-based customer services with excellent manner and communication as you will operates inbound calls from direct consumers or dealerships with a genuine desire to help, ensuring every interaction reflects the company's commitment to quality and service. This is a fantastic opportunity if you enjoy delivering quality customer service and want to work with a like-minded team in an amazing work environment. THE ROLE: • Handle incoming calls and emails from consumers and dealers, providing clear and courteous assistance on orders, products, and service inquiries. • Process orders, update account information, technical service and maintain accurate records using Microsoft Office and company systems. • Collaborate with sales, production, and logistics teams to ensure customer needs are met promptly and accurately. • Proactively communicate updates, resolve issues, and ensure a positive experience throughout the customer journey. THE PERSON: • Customer-focused professional with experience in B2B or B2C service environments ideally around dealership, retail, or manufacturing. • Excellent telephone manner and communication skills, with a calm, helpful approach. • Comfortable in basic Microsoft Office (Word, Excel, Outlook) and open to learning new systems and products related. • Organized, reliable, and detail-oriented, with the ability to handle multiple priorities while maintaining accuracy. Customer Service, B2B, B2C, Dealer Support, Order Processing, Communication, Microsoft Office, Client Relations, Manufacturing, Building Products, Windows, Customer Experience If you're interested in this role, click ‘apply now' to forward an up-to-date copy of your resume, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
    $33k-37k yearly 3d ago
  • Customer Service Specialist

    Savills North America 4.6company rating

    Customer service associate job in Miami, FL

    ABOUT SAVILLS At Savills, we help organizations find the solutions that ensure employee success. Sharply skilled and fiercely dedicated, our integrated teams of consultants and brokers are experts in better real estate. With services in tenant representation, capital markets, project management, workforce/incentives and workplace strategy/occupant experience, we've boosted the potential of workplaces around the corner, and around the world, for 160 years and counting. Savills is looking for a Client Services Specialist for our Miami office. Utilize administrative, communication and technical skills to provide support for the assigned Brokerage Team, assisting the team in achieving team/individual business goals and objectives. In addition, this position will also regularly interact with identified clients, acting in an intermediary role between the Brokerage Team and client, participate in client pitches as requested, and potentially work within the client environment. The person in this role will also partner with local pursuits and creative teams in helping coordinate, prepare and edit template-based business development and client materials. KEY DUTIES AND RESPONSIBILITIES Greet and assist office guests; answer/route all incoming calls Handle all incoming and outgoing mail (FedEx, USPS, UPS; receive, sort and distribute to appropriate individuals Utilize salesforce, LinkedIn, and other sales management and/or marketing tools to assist brokers in prospecting and managing relationships Utilize Salesforce Exact Target, an email marketing platform, to send property-related emails on behalf of brokers to relevant brokerage communities. Maintain the accuracy and completeness of the email marketing contact database. Collaborate with brokers to develop and execute effective email marketing campaigns that align with the firm's email guidelines and strategy as needed. Help provide administrative and graphics support in producing and/or coordinating client and prospect pitches and presentations Partner with the pursuits and creative teams to assist in the creation and editing of template-based marketing and business development materials while maintaining Savills branding Participate in all company training on relevant skill sets Ability and willingness to participate in client pitches as required/requested Perform billings and invoicing duties for brokers on team Update stacking plans in excel Work in cooperation with other Assistants on large projects, during downtime, or as assigned by Director of Operations Manage expense reports and other forms on behalf of Brokers Perform database maintenance Conference room set-up in preparation of broker/client meetings Scheduling for team leaders for meetings/calls Other tasks and responsibilities as assigned by Office or Branch Manager QUALIFICATIONS Strong problem-solving, organizational and communication skills Ability to read and interpret basic leases and contracts Advanced knowledge of SalesForce and LinkedIn, CoStar and other marketing tools as required Advanced knowledge of Microsoft Office Suite (i.e., Word, Excel and Power Point) required Working knowledge of Adobe InDesign or strong graphics knowledge Working knowledge of Exact Target or similar email marketing platforms Sales Operations knowledge including experience with the sales cycles and technologies to support these efforts Ability to multi-task and meet deadlines in a high-pressure environment Ability to work under tight timelines/pressure situations Ability to interact well and communicate effectively with clients and peers Ability to leverage and edit templates in Power Point, InDesign, Word and Excel Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
    $27k-36k yearly est. 4d ago
  • Dispatcher/Customer Service Representative

    Vaco By Highspring

    Customer service associate job in Deerfield Beach, FL

    Vaco has an immediate opening for a Dispatcher/Customer Service Representative Compensation: $22/hour Hours: Monday - Friday 8AM-5PM This position will report to both the Replenishment Manager. This position is responsible for handling dispatch schedules, order tracking, customer communication, and supporting logistics operations to maximize efficiency and customer satisfaction. Responsibilities include, but are not limited to: Coordinate and schedule dispatch of bulk cement, aggregate and Fly Ash deliveries in alignment with customer orders and plant capacity. Act as the primary point of contact for customers regarding order status, delivery times, and product availability. Schedule, Tender, Book and Monitor delivery schedules, address any delays or changes, and proactively communicate updates to customers. Work closely with carriers' transport coordinators, and internal/external customers team to ensure smooth logistics and service fulfillment. Maintain accurate records of orders, dispatch logs, and delivery confirmations in the system (Mercury Gate/JWS). Resolve customer complaints, delivery issues, or product quality concerns with professionalism and urgency. Ensure compliance with safety regulations and company policies in dispatch operations. Prepare and generate daily/weekly dispatch and service performance reports. Support inventory tracking and stock reconciliation processes when needed. Qualifications: Must have associate's degree or dispatch experience. Bachelor's degree is preferred. Safety focused and able to participate in a safety-centered work culture. Logistics experience of moving products from Point A to Point B and 1-3 years of experience in a Dispatch Call-Center is preferred. Excellent written and verbal communication skills with professional decorum over the phone. Embracement and enhancement of Performance-based, Safety Culture Strong mathematical skills, strong interpersonal skills, and ability to communicate effectively. Problem Solving, Decision-Making, and Critical-Thinking skills. Attention to detail, ability to stay organized and work independently. Ability to work well under pressure and meet deadlines. Strong time management and strong organizational skills required. Proficiency in Microsoft applications (Word, Excel, Outlook, PowerPoint). Must be able to speak, read and write English. Bilingual or Spanish is a plus. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
    $22 hourly 5d ago
  • Client Success Representative

    Travel Media Group 3.7company rating

    Customer service associate job in Maitland, FL

    We have an exciting opportunity for a motivated and professional Client Success Representative to join our Orlando, FL office team. At Travel Media Group, we take the development of our staff seriously. Our progressive culture encourages team members to achieve excellence in a B2B environment through training and growth opportunities. Travel Media Group is a leading name in hospitality marketing platforms, specializing in comprehensive guest feedback management. We assist hotels, management companies, and brands in proactively managing guest feedback. Our comprehensive suite of solutions includes social media content creation, review responses, reputation management, websites, and more. TMG's offerings enable Hospitality clients to integrate and manage guest feedback with unmatched visibility, accountability, and support. Position Summary: The primary responsibility of the Client Success Representative is to develop and maintain excellent client relationships while ensuring positive experiences for both new and existing hotel clients throughout the customer lifecycle. This role requires regular communication with clients to retain and facilitate revenue growth in a designated portfolio. Additional responsibilities include product training, basic technical support, and marketing recommendations. Responsibilities: - Establish regular communication and collaboration with clients at all levels (users, departments, stakeholders) to foster trust, respect, and understanding. - Acquire a comprehensive understanding of all Travel Media Group product offerings. - Manage a portfolio of current clients, which includes onboarding, monthly calls/emails, and account reviews. - Perform monthly account analyses and measure customer performance across campaigns. - Participate in weekly and monthly team activities and meetings. - Attend and conduct in-depth webinars on all products. - Identify at-risk accounts and proactively work with clients to improve their performance and engagement. - Collaborate seamlessly with other departments to better serve our clients and prospects. - Ensure timely onboarding and conduct thorough training with new clients upon receipt of agreements. - Facilitate discussions regarding continuous service improvements and client requests between clients and internal teams. - Upsell and upgrade accounts as necessary. - Process all client requests and changes efficiently, with attention to detail and adherence to company guidelines. - Maintain accurate notes and client information on Salesforce.com. Qualifications/Requirements: - Demonstrated creative problem-solving and critical-thinking skills. - Ability to effectively plan realistic short-term and long-term goals. - Proficiency in disseminating information and sharing knowledge across various levels within the company. - Strong cultural and organizational sensitivity. - Commitment to a high-performance culture. - Experience setting up business social media accounts is advantageous. - Must be organized, capable of multitasking, and demonstrate superior attention to detail while adhering to deadlines. - Must be self-directed, self-motivated, and focused on results. - Proficiency in standard office communication technology (email, voicemail, Internet, etc.). - Must exhibit a positive, cooperative, and friendly attitude. - Strong verbal and written communication skills. - Knowledge of Salesforce.com is a plus. - Technical support experience is a plus. - Hospitality industry experience is preferred. - Retention management skills are preferred. Benefits: - Major medical, dental, and vision insurance. - 401(k) plan with company match. - Two weeks of paid vacation plus company-paid holidays. - Ongoing training and development, including a Leadership Development Program. - Competitive base salary with bonus opportunities. - Career advancement opportunities. We are actively seeking motivated individuals in the Orlando area. If you want to launch your career with a stable industry leader and want to learn more, please contact us today! Travel Media Group is a division of Dominion Enterprises, a leading online marketing and software services company offering client solutions across multiple business verticals. We provide a dynamic work environment, excellent growth opportunities, competitive earnings, and a comprehensive benefits package with a generous 401(k). Dominion Enterprises is an equal-opportunity employer and supports a diverse workforce. Dominion Enterprises is also a drug-testing employer.
    $31k-57k yearly est. 2d ago
  • Member Services Specialist

    Talent ACQ

    Customer service associate job in Quincy, FL

    As a Member Service Representative, you will play a crucial role in providing exceptional customer service in a financial services setting. Your core skills in banking, basic math, customer service, and cash handling will be essential in assisting customers with their financial needs. Additionally, your premium skills in financial sales, customer relationship management, and fraud prevention will enable you to build strong relationships with customers and identify opportunities to provide them with tailored financial solutions. Your proficiency in cash management, retail math, and 10 key typing will further support you in efficiently processing transactions and ensuring accuracy in financial operations. Join our team and make a positive impact by helping customers achieve their financial goals. Qualifications - Strong background in banking, financial services, and customer service - Proficiency in basic math, including cash handling, debits & credits, and financial calculations - Experience in financial sales, loan origination, and upselling is highly desirable - Knowledge of customer relationship management and relationship management techniques - Familiarity with fraud prevention and detection methods - Ability to process loans and manage loan applications effectively - Skilled in cash management, cash register operations, and retail math - Proficient in 10 key typing for accurate and efficient data entry - Certification or training in math-related fields is a plus
    $27k-35k yearly est. 2d ago
  • Emergency Services Officer

    Siena Lakes By Erickson Senior Living

    Customer service associate job in Naples, FL

    Join our team as a Security and Emergency Services Officer II (EMR/EMT) at our gated retirement community. In this role, you will be responsible for implementing our Security and Emergency Services programs and providing outreach within the community. C ompensation: Commensurate with experience starting at $17.00 / hour What we offer A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law 401k for all team members 18 and over with a company 3% match Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices Growth Opportunities - grow with the company as we open new communities and expand on our existing ones! How you will make an impact Perform regular patrols of the property, provide relief staffing for the gatehouse, and respond to emergency and routine calls for service Enforce all traffic and parking regulations Respond to calls for service from dispatch and security Respond to medical emergencies and provide efficient care utilizing all basic interventions Follow up on reports of missing items, theft, vandalism, and other potential criminal activity Utilize local police, fire, and EMS; effectively during emergencies. Complete thorough and detailed incident reports using our online report system What you will need Must be at least 18 years old Possess and maintain a valid driver's license Prior experience in Security and/or Emergency Medical Services is preferred Proactive, vigilant and detail-oriented approaches with a strong commitment to quality, efficiency and effectiveness Current CPR for Healthcare Providers certification Current Emergency Medical Responder certification. (Higher level certification/licensure is acceptable as a condition of hire, however, new hires will be required to obtain EMR certification within 30 days). Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description. Siena Lakes is a vibrant continuing care retirement community located in North Naples, Florida. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Siena Lakes helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
    $17 hourly 15h ago

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