Customer service associate jobs in Gainesville, FL - 702 jobs
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Drive with DoorDash - Receive 100% of Customer Tips
Doordash 4.4
Customer service associate job in Middleburg, FL
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
$28k-34k yearly est. 8d ago
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Customer Accounts Advisor (part-time)
Aaron's Inc. 4.2
Customer service associate job in Gainesville, FL
**Customer Accounts Advisor**
The salary range for this role is $14.00 to $14.50 per hour*. _This position is also eligible for incentive pay based on performance._
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
**Skills for Success**
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
**The Work**
+ Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
+ Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
+ Sell customers on the benefits of timely lease agreement renewal payments
+ Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
+ Assist with merchandise returns and guest deliveries as directed by management
+ Clean and certify merchandise in the Quality Assurance Center for all items personally returned
+ Complete and maintain weekly vehicle maintenance sheet and route sheets daily
+ Load, secure and protect product in company vehicle
+ Safely operate company vehicle
+ Assist the Sales Team as needed
+ Any reasonable duties requested by management
**Requirements**
+ United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
+ Must meet DOT requirements to obtain certification in required states (United States)
+ Ability to work schedule of hours varying from 8 am to 9 pm
+ Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
+ Two years of retail/customerservice experience preferred
+ High School diploma or equivalent preferred
+ Excellent interpersonal and communication skills
+ High energy with the ability to effectively perform all functions of the store and multitasking effectively
+ Proper telephone etiquette
+ Uphold the Aaron's Brand and protect company assets
+ Maintain a professional appearance
+ Proficient computer skills
**Aaron's Total Rewards**
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
+ Paid time off, including vacation days, sick days, and holidays
+ Medical, dental and vision insurance
+ 401(k) plan with contribution matching
_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ _Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable._ _The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee_ _remains_ _in the Company's sole discretion unless and until paid and may be_ _modified_ _at the Company's sole discretion, consistent with the law._
_**Benefits vary based on FT and PT employment status._
$14-14.5 hourly 2d ago
Sales Associate
Boot Barn Holdings, Inc. 4.2
Customer service associate job in Gainesville, FL
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the custome Sales Associate, Sales, Associate, Operations, Retail
$22k-27k yearly est. 2d ago
Retail Sales Associate
Best Buy Co., Inc. 4.6
Customer service associate job in Ocala, FL
As a Retail Sales Associate, youll be the face of Best Buy for customers who visits our stores. Well train you with the skills and knowledge you need to confidently recommend the right tech products and services to meet each persons unique needs. Sales Associate, Retail Sales, Retail, Associate, Sales
$24k-28k yearly est. 2d ago
Senior Retail Sales Associate (Full Time)
Autozone, Inc. 4.4
Customer service associate job in Ocala, FL
AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customerservice by exceeding customer expectations and providing a WOW! CustomerService experience. While assisting customers, the Senior Retail Sales Associate will p Retail Sales Associate, Sales Associate, Retail Sales, CustomerService, Senior, Retail, Automotive
$23k-28k yearly est. 2d ago
Retail Sales Associate
American Freight Furniture & Mattress 4.1
Customer service associate job in Ocala, FL
The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performin Sales Associate, Retail Sales, Associate, Sales, Retail, Customer Experience
A CustomerService Agent is a real estate agent who helps clients with their property purchasing and selling needs. As a CustomerService Agent, you will help clients get their home ready for sale and will advise them as they receive offers and will advocate for them during negotiations. This position is geared towards agents who have stellar customerservice skills, are able to communicate well and are able to multitask with a vast client and real estate portfolio.
Job Responsibilities
* Follow up with clients on a regular basis before during and after their home purchase or sale
* Make appointments to take clients on home showings
* Help clients choose a price for their home that is competitive with the local market
* Keep informed on new home listings and sales
* Provide outstanding customerservice to all clients in your portfolio
* Advertise your CustomerService Agent skills to the local community
* Network with other CustomerService Agents when advocating for your clients
About Berkshire Hathaway HomeServices Florida Network Realty
Berkshire Hathaway HomeServices Florida Network Realty was established in 1988 as Prudential Network Realty. Linda Sherrer, Founder, President and CEO, had one clear goal in mind: to raise the level of professionalism in Northeast Florida's real estate market. We knew this goal could only be achieved if key elements were in place - a well-known brand that commanded trust and respect and a select team of REALTORS and employees with a shared passion for serving the clients' needs.
Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general
$19k-28k yearly est. 60d+ ago
Customer Service Associate
Segrocers
Customer service associate job in Gainesville, FL
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.
Job Title: CustomerServiceAssociate
Location: Retail Grocery Location
Position Overview
The customerserviceassociate will increase customer confidence and loyalty by providing accurate, fast and friendly customerservice desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
Maintain confidentiality of information.
Put up discarded or returned merchandise.
Perform cashier associate duties, as necessary.
Perform pricing duties, as necessary.
Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
Perform other job-related duties as assigned.
Qualifications
Minimum
Must be 18 years of age.
High school diploma or equivalency.
Ability to read, write and speak English proficiently.
Ability to understand and follow English instructions.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Preferred
Demonstrate strong customerservice communication skills, effectively addressing and resolving customer concerns with positive business impact.
Possess a proficient working knowledge of office, front end systems and equipment.
Possess proficient computer skills.
Possess demonstrated skills in the ability to perform and deliver customerservice expectations.
Demonstrate good organizational skills.
High standard of integrity and reliability.
Required Behaviors
Lives the Values
by embracing the essence of the company demonstrating a commitment to the company's goal and values.
Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
Business-driven
showing passion for the business, delivering results consistently.
Customer-orientated
by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.
People Passion
through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
Compliance with all company policies and procedures.
Must complete service training within sixty (60) days of position start date.
Job Tag
#WD
$23k-31k yearly est. Auto-Apply 8d ago
PARK SERVICES SPECIALIST - 37002128
State of Florida 4.3
Customer service associate job in Alachua, FL
Working Title: PARK SERVICES SPECIALIST - 37002128 Pay Plan: Career Service 37002128 Salary: $3,176.43/monthly $38,117.16/annually Total Compensation Estimator Tool
Park Services Specialist (37002128)
State of Florida
Department of Environmental Protection
ANTICIPATED VACANCY
This position is located in Live Oak, FL
Position Overview and Responsibilities:
"Compliance with the processing requirements of Chapter 215.422, F.S. is mandatory. Persistent failure to comply with this section by any agency of the state shall constitute good cause for discharge of employees duly found responsible, or predominantly responsible, for failure to comply."
This is moderately independent specialized work providing Visitor Services, Resource Management, Maintenance, Administration and Protection of Wes Skiles Peacock Springs State Park.
Visitor Services: Explains facilities and services provided for public use, enjoyment, and education; meets visitors, answers questions, provides information and directions and enforces FPS dive policies. Attempts to resolve visitor complaints while maintaining good public relations. Provides natural and cultural history interpretive programs and services via tours, walks, and other means.
Administration: Conducts revenue collection and reporting. Prepares forms and reports on a wide range of subjects including visitor use, visitor contacts, patrols, wildlife sighting and population counts, accidents, incidents, vehicle and equipment operations, property records, p-cards, purchase orders and requisitions, etc. Answers telephone, operates radio equipment, personal computer and maintains logs. Answers correspondence and maintains park files. Assists with volunteer and citizen support organization coordination. Acts as liaison between park and District Park Programs Development Specialist.
Maintenance: Construct, maintain and repair small buildings, fences, trails, service roads, fire lanes, boardwalks, picnic sites, tools and equipment and all other necessary facilities. Maintain cleanliness of grounds and facilities. Performs routine inspections to ensure proper maintenance standards are met.
Resource Management: Participates in the execution of all facets of prescribed fire. Understands issues with non-native species and implements vegetation and wildfire management plans; recognizes communities and maintains optimum species control via natural, mechanical, and chemical means. Implements site restoration projects such as reforestation and erosion control. Implements water resource management plans. Collects and records resource management data.
Protection: Performs routine patrols and ensures visitors safety and enjoyment by enforcing park rules pertaining to all natural, historical, and archaeological facilities and resources. Opens and/or secures park facilities as appropriate. The duties of this position require the incumbent to reside on the property.
Perform other related duties as required.
Required Knowledge, Skills, and Abilities:
KNOWLEDGE OF:
Methods and techniques used in repair and/or maintenance of park maintenance of park facilities, equipment, and grounds maintenance
Administrative practices to include but not limited to daily and monthly reports, collection of park fees and purchasing policies and understanding of the principles of natural resource management and its application
FPS diving policies
SKILL IN:
Using a variety of hand and power tools/equipment
Maintenance of facilities and grounds
The operation and use of various kinds of equipment including tractors, zero radius mower, etc.
Using a state computer and associated software programs, e-mail, internet, cash register and calculator
ABILITY TO:
Successfully meet position-specific DRP Burn Standards
Work independently while balancing a wide variety of responsibilities
Perform a variety of skilled trade functions
Communicate effectively verbally and in writing
Establish and maintain effective working relationships with others
Perform physical labor using assorted power/gas tools and equipment
Participate in resource management tasks, including but not limited to, prescribed fire activities, non-native plant removal which may include application of herbicide
Train and coordinate volunteer & staff projects
Accurately prepare reports
Collect fees
Understand and apply rules and regulations
Identify and investigate problems
Successfully complete ranger academy
Minimum Qualifications:
Valid Driver's License
Reside on park property
Work rotating shifts including evenings, weekends and holidays
Successful completion of annual moderate pack test
Position of Special Trust Requirement:
This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position.
Pay:
$3,176.43/monthly
$38,117.16/annually
3 bed/2 bath mobile home available
Our Organization and Mission:
The Florida Department of Environmental Protection (DEP) is the state's lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida's position as a world leader in protecting natural resources while growing the state's economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.
Where You Will Work:
Wes Skiles Peacock Springs State Park
18532 180th St
Live Oak, FL 32060
Renamed to honor the late world-class explorer, diver, cinematographer and photographer Wes Skiles, Peacock Springs has two major springs, a spring run and six sinkholes, all in near pristine condition. Cave divers travel from all over the world to explore nearly 33,000 feet of surveyed underwater passages. The park features one of the longest underwater cave systems in the continental United States.
Around the springs, four major plant communities are represented in the mature forest stands. An award-winning nature trail leads visitors on a path tracing the twisting tunnels of the caves far below their feet, educating hikers along the way.
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:
* Annual and Sick Leave benefits;
* Nine paid holidays and one Personal Holiday each year;
* State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
* Retirement plan options, including employer contributions (For more information, please click ***************
* Tuition waivers;
* Total Compensation Estimator Tool
* And more!
For a complete list of benefits, visit ****************************
Special Notes: DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses:
HR_**********************************
HR_**************************
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at **************. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
$38.1k yearly Easy Apply 9d ago
Client Specialist
Knitwell Group
Customer service associate job in Gainesville, FL
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00326 Gainsville, FL-Gainesville,FL 32607Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$27k-49k yearly est. Auto-Apply 59d ago
Customer Service Associate
Variety Stores LLC
Customer service associate job in Ocala, FL
Job Description
As a Roses/Roses Express CustomerServiceAssociate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-32k yearly est. 16d ago
Relationship Specialist
Vystar Credit Union 4.5
Customer service associate job in Lake City, FL
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.
* SELECTION PROCESS:
As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months.
ACCOUNTABILITY STATEMENT
The Relationship Specialist's responsibilities include providing unbelievable member experiences with every member interaction both in-person and on the phone, identifying member cues, asking open-ended discovery questions, and growing consumer and business relationships by identifying member needs and properly positioning VyStar financial solutions. This key relationship-building position must be able to describe VyStar Credit Union's value proposition versus competitors and convey the importance of educating and proactively helping members with their financial goals.
ESSENTIAL RESPONSIBILITIES
Use each member interaction both on the phone and in-person to provide unbelievable member experiences from greeting and welcoming, to strengthening and enhancing member relationships through quality conversations and cross-selling credit union solutions effectively.
Identify member cues, ask open-ended discovery questions, and grow consumer and business relationships by identifying member needs.
Understand and position consumer and business deposit, credit, insurance, and investment solutions appropriately.
Handle personal and business account transactions, open accounts, and process various types of loan applications.
Explain basics of credit and savings options and effectively refer more complex business products, mortgage solutions, investments options, and insurance.
Provide additional services to members such as account maintenance, notary, wire transfer, savings bond redemption, safe deposits box services, fraud claims, and credit card disputes.
Support and participate in all Credit Union initiatives and campaigns.
Exercise sound judgment and discretion while remaining compliant with well-defined limits and guidelines.
Work with relative independence to accomplish tasks.
Exhibit a high degree of integrity, trustworthiness, and professionalism always.
Exude a positive and professional attitude with members and partners consistently.
Resolve member problems independently, seeking to find ways to a “yes” whenever possible, and escalating more complex concerns.
Embrace VyStar's Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments.
Actively lead by example through community service supporting the VyStar brand.
Utilize excellent verbal and written communication skills.
Utilize all available relationship-building and documentation tools to ensure comprehensive follow-up with members, fostering continued growth in member relationships through proactive engagement and personalized service.
Engage proactively with members through outbound calls to understand needs and provide comprehensive solutions related to VyStar Credit Union's products and services, resulting in booked sales.
Address and overcome objections effectively while educating members about the wide array of offerings available.
Perform other duties as assigned.
All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.
JOB QUALIFICATIONS
EDUCATION
High School Diploma/GED is required.
Associate's degree is preferred.
EXPERIENCE
Previous experience in a sales and/or customerservice position, community service, military service, asking questions, offering recommendations and making referrals is preferred, preferably with a financial institution.
KNOWLEDGE, SKILLS & ABILITIES
Ability to process accurate transactions and requests.
Must possess and utilize excellent listening skills, verbal, and written communications skills.
Proficient in the use of the Internet and Microsoft Office.
Must have an outgoing personality and a strong desire to help people.
Must be professional in appearance and attitude.
Must be able to handle many tasks in a fast-paced environment.
Must possess strong critical thinking and decision-making abilities.
Strong communication skills and a genuine passion for sales are essential for success in this role.
May stand throughout entire shift in order to assist members or other staff.
DISCLAIMERS AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
ADDITIONAL JOB DESCRIPTION
Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.
Focus Focus your full attention by carefully listening to and observing your client or member.
Connect Consistently be friendly and approachable. Demonstrate you care.
Understand Listen empathetically and ask questions. (70%/30%)
Counsel Recommend solutions based on your client's or member's needs and objectives.
Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action.
VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.
No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.
Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.
Thank you again for your interest in this position!
VyStar Credit Union Human Resources
$41k-45k yearly est. Auto-Apply 6d ago
Retail Associate - Full Time
Jungle Boys Florida
Customer service associate job in Ocala, FL
Description We are a collective of passionate and energetic cultivators and retailers working toward a singular mission: to grow clean and potent cannabis. For over a decade, we have strived to change the way people think about the industry. It's more than just what we do - it's who we are. From humble backyard beginnings to state-of-the-art grow facilities, we're always searching for ways to perfect the process and take our jungle to new heights. Sharing our successes, challenges, and experiences with our community, we're proud to inspire and educate the next generation of cannabis enthusiasts.Our ideal Retail Associate is an individual with both exceptional interpersonal skills and leadership skills. Someone who takes pride in supporting Jungle Boys Brand and is dedicated to providing the best medical cannabis experience to all Florida patients. This unique individual will have a positive approach while learning new roles, is comfortable with change, and enjoys collaborating with others.Requirements:
Must be 21 years of age and comply with all local, state, and company regulations
Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances)
Minimum of 1 to 2 years of cannabis, retail sales, or hospitality service industry to include:
Cashier cash handling Experience
Customer-facing sales interaction
Desire to continually learn about the Cannabis Plant and its properties
Open availability including holidays, evenings, and weekends
Proficient in Microsoft Office suite, POS, and inventory management software.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.Physical and Mental Demands:
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and position oneself, communicate, operate and prepare, and place, and position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here represent those that must be met by an individual, with or without reasonable accommodation, to perform the essential functions of this position successfully.Working Environment:
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here represent those individual encounters while performing the essential functions of this position.EEO Statement:
Jungle Boys is proud to be an equal-opportunity employer. We prioritize an environment of inclusion, diversity, and social justice and are committed to securing a better, brighter way forward for our employees, markets, and communities.
$22k-28k yearly est. Auto-Apply 60d+ ago
Retail Associate
Ocala Fl 4.2
Customer service associate job in Ocala, FL
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$24k-28k yearly est. Auto-Apply 60d+ ago
Drive with DoorDash - Receive 100% of Customer Tips
Doordash 4.4
Customer service associate job in Alachua, FL
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
$28k-34k yearly est. 10d ago
Senior Retail Sales Associate (Full Time)
Autozone, Inc. 4.4
Customer service associate job in Ocala, FL
Provides WOW! CustomerService Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains Sales Associate, Retail Sales, Retail, Associate, Senior, CustomerService, Automotive
$23k-28k yearly est. 2d ago
Customer Service and Sales Coordinator (Real Estate)
Customer service associate job in Green Cove Springs, FL
A CustomerService and Sales Coordinator (Real Estate) is a real estate agent who handles all the purchase and sale details of a real estate transaction. Buying and selling real estate is a complicated process so clients need CustomerService and Sales Coordinators to help them handle all the intricacies of their property transaction. As a CustomerService and Sales Coordinator, you help clients prepare their home for listing, advise them on how to make it marketable and then represent their best interests during negotiations. This role requires excellent customerservice and communication skills.
Job Responsibilities
* Assist clients with preparing their home to go on the market
* Understand current real estate trends so you can price homes appropriately
* Represent clients when offers on real estate are submitted and advocate for them to get the best possible value for their home
* Assist clients with the purchase of a home by taking them on home showings and representing them during negotiations
* Work with fellow CustomerService and Sales Coordinators to close real estate transactions
About Berkshire Hathaway HomeServices Florida Network Realty
Berkshire Hathaway HomeServices Florida Network Realty was established in 1988 as Prudential Network Realty. Linda Sherrer, Founder, President and CEO, had one clear goal in mind: to raise the level of professionalism in Northeast Florida's real estate market. We knew this goal could only be achieved if key elements were in place - a well-known brand that commanded trust and respect and a select team of REALTORS and employees with a shared passion for serving the clients' needs.
Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general
$22k-31k yearly est. 60d+ ago
Customer Service Associate
Variety Stores LLC
Customer service associate job in Belleview, FL
Job Description
As a Roses/Roses Express CustomerServiceAssociate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-32k yearly est. 16d ago
Customer Service Associate
Segrocers
Customer service associate job in Lake City, FL
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.
Job Title: CustomerServiceAssociate
Location: Retail Grocery Location
Position Overview
The customerserviceassociate will increase customer confidence and loyalty by providing accurate, fast and friendly customerservice desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management.
Primary Responsibilities & Accountabilities
Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction.
Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability.
Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed.
Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed.
Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.
Maintain confidentiality of information.
Put up discarded or returned merchandise.
Perform cashier associate duties, as necessary.
Perform pricing duties, as necessary.
Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
Perform other job-related duties as assigned.
Qualifications
Minimum
Must be 18 years of age.
High school diploma or equivalency.
Ability to read, write and speak English proficiently.
Ability to understand and follow English instructions.
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre-employment drug testing and background check.
Preferred
Demonstrate strong customerservice communication skills, effectively addressing and resolving customer concerns with positive business impact.
Possess a proficient working knowledge of office, front end systems and equipment.
Possess proficient computer skills.
Possess demonstrated skills in the ability to perform and deliver customerservice expectations.
Demonstrate good organizational skills.
High standard of integrity and reliability.
Required Behaviors
Lives the Values
by embracing the essence of the company demonstrating a commitment to the company's goal and values.
Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
Business-driven
showing passion for the business, delivering results consistently.
Customer-orientated
by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else.
People Passion
through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
Compliance with all company policies and procedures.
Must complete service training within sixty (60) days of position start date.
Job Tag
#HS
$23k-31k yearly est. Auto-Apply 8d ago
STATE VETERANS' SERVICE OFFICER - 50000868
State of Florida 4.3
Customer service associate job in Lake City, FL
Working Title: STATE VETERANS' SERVICE OFFICER - 50000868 Pay Plan: Career Service 50000868 Salary: 45,479.98 Total Compensation Estimator Tool Requisition [[ID]]
STATE VETERANS SERVICE OFFICER - LAKE CITY VAMC
FLORIDA DEPARTMENT OF VETERANS' AFFAIRS
Lake City VAMC
Annual Salary: $45,479.98
Paid Bi-weekly
Excellent retirement package and optional deferred compensation plan. Health, vision, dental, disability, and other supplemental insurance available at reasonable premium rates. Paid vacation and sick leave. Nine (9) paid holidays and personal day. Tuition waiver available for State Universities and Community Colleges (up to 6 credits per semester).
Education and employment history must be verifiable. Please attach any credentials you claim (degrees, certifications, etc.) to your application.
* Other vacant positions may be filled from this advertisement within six (6) months of the closing date. *
MINIMUM QUALIFICATIONS:
* Applicant must have served as a member of the Armed Forces of the United States and separated from such service with an honorable discharge. A DD-214 member copy 4 or comparable document MUST accompany your application.
* Must have a valid Florida driver's license.
* Must have the ability and willingness to deal effectively and professionally at all times with diverse individuals.
* Excellent customerservice skills.
* Excellent interpersonal skills: ability to work effectively with others.
* Excellent written and verbal communication skills to include public speaking.
* Strong organization skills and ability to multi-task.
* Successful completion of the due diligence process, to include but not limited to, a Level II background check and due diligence process.
PREFERRED QUALIFICATIONS:
Preference will be given to candidates with the following knowledge, skills and abilities, as listed on their employment application / resume.
* Three (3) years' employment experience as a Veterans Service Officer or comparable title / experience counseling and handling veterans' affairs.
* One (1) year of interviewing experience
* A Bachelor's degree from an accredited college or university. E-7 or above rank may substitute for the required education. Direct experience may substitute for the degree requirement on a year for year basis.
* Proficiency in Microsoft Office Suite: Word, Excel, and Outlook.
* Proficiency in web-based applications and specialized internet research.
* Experience with FDVA Vetra-Spec and VA VMBS program applications.
POSITION DESCRIPTION:
* The incumbent will be assigned to the Bureau of Field Services, Lake City VAMC, FL. The primary responsibility of the incumbents in the positions allocated to this class is to perform administrative and professional duties required to work within the medical clinic and vet center as needed, interviewing veterans and family members, preparing and submitting claims for benefits to the U.S. Department of Veterans Affairs. This task will be accomplished using established policies and procedures to ensure that all phases of assigned duties are covered.
* Advocate with purpose and passion for Florida veterans and link them to superior services, benefits and support. Meet, interview, counsel, using VA Data systems and obtain information in order to prepare and submit claims for any / all federal and state benefits that each client may be entitled to receive. Assist in preparing and perfecting" appeals", provide representation at fee basis, hardship eligibility hearings, request for waivers of federal entitlements, military discharge review hearings or Regional Office VA hearings as required.
* Review and interpret VA laws, rules and regulations affecting veteran's entitlements in applying for federal and state veterans' benefits. Respond to telephonic or written inquiries from citizens, veterans, dependents, Post, Chapter, County, and State Veterans Service officers with accurate and complete information. Provide accurate and current information relative to problems with the administration of benefits with the local agency of jurisdiction, process daily incoming mail and correspondence. Complete forms and documents utilizing the Department's Systems. This includes entering all clients' information into the computer database. If working in a medical center or hospital, visit each new admission to the medical center at the request of the veteran or health care provider within 48 hours of the request.
* Assist all accredited organizations, state, county or others in obtaining medical information necessary to support claims for benefits. Maintain rapport and liaison with VA outpatient staff regarding case development and treatment to support claims processing and advocacy issues. Confer with clinic, service center and medical center staff as required. Safeguard and protect all private medical information and claims information in accordance with appropriate regulations and statutes.
* Represent the Florida Department of Veterans Affairs by providing briefings and information on State and Federal veterans benefits at local events, military bases, medical center meetings, and community fairs and other events as determined your supervisor and the department. Represent FDVA on committees, advisory boards and consumer service programs established at VA medical centers and satellite outpatient facilities. Deploy and provide assistance during State emergencies such as providing assistance at disaster recovery centers (DRC) throughout the state after natural disasters.
* Assist in preparing forms, obtaining signatures, financial data, and personal information for veterans requesting admission to State Veterans Nursing Homes. When necessary visit and provide assistance to the nursing home in completing applications, verifying eligibility and financial data and assisting family members in obtaining state and federal veterans' benefits.
* Visit and provide on-site assistance, claims preparation and submission of claims to all Florida National Guard units in the geographical area. Maintain contact with all guard and reserve units and active military installations in the Florida geographical area.
* Perform other related duties to include but not limited to, attendance at conferences, seminars, schools of instruction and upon request serve as an instructor, or speaker at public events.
* May be required to attend public events after normal working hours or on weekends
* Other related duties as assigned by supervisor.
This position is in the Career Service System.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
How much does a customer service associate earn in Gainesville, FL?
The average customer service associate in Gainesville, FL earns between $20,000 and $36,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Gainesville, FL
$27,000
What are the biggest employers of Customer Service Associates in Gainesville, FL?
The biggest employers of Customer Service Associates in Gainesville, FL are: