Customer Service Associate Jobs in Gaithersburg, MD

Commercial Agency Support Representative- Fredericksburg, VA Salary: $25.81 per hour/$52,000 annually When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We are looking for experienced local or agency and trucking professionals for our Fredericksburg, VA office. This role is for people who want to support business-to-business relations with insurance agents throughout the country. You'll be the first contact for agents and their customers: answering coverage and underwriting questions, supporting policy changes, and providing troubleshooting support for both sales and service functions. Join our team to deliver personalized service that demonstrates the value of building an agency relationship with GEICO. If you want a career with plenty of growth opportunities, let's talk. Under direct supervision, LEARNS processes for identifying, triaging and delivering solutions for sales and service inquiries related to Commercial Business-to-Business Relations via telephone calls associated with Commercial Truck Insurance. RECEIVES formal classroom training and BEGINS to handle sales and service inquiries related to Commercial Auto Insurance. Many associates see a base salary increase of 10% within their first year as a Commercial Independent Agency Support Representative! Qualifications & Skills: Minimum of 2 years of customer service or administrative support experience required Preferred experience working in an insurance agency or as a trucking insurance agent P&C license preferred Ability to effectively communicate verbally and in writing Ability to troubleshoot applications and escalate as needed Ability to work comfortably in a fast-paced, high-volume call center environment Minimum of high school diploma or equivalent; college degree or currently pursuing preferred MEETS the requirements specified below. Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking. Must be able to speak in a professional manner by telephone. Associate must attain and maintain the required licenses issued by the state insurance department. Must perform duties at a stationary workstation. Must be able to handle heavy call volume and stressful situations. Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills. Must be able to multi-task. Must be able to learn and apply large amounts of technical and procedural information. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. Benefits: As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan Tuition Reimbursement Paid Training and Licensures *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing... As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect: Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network. Learn and uncover customers' needs by creating connections and asking the right questions. Position product insights and solution recommendations to provide customers with a complete top-down sales solution. Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions. Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory. Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services. Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events. We're hiring immediately and this isn't your average entry-level position! Whether you're early in your career or a seasoned sales professional, join today and earn from $49,000 to $59,000 a year, which includes base pay and target individual-based commission. Planning to go above and beyond? Our commission program allows unlimited opportunity which could allow top earners to make an extra $10,000 or more per year in addition to the compensation range quoted earlier. Compensation varies by geography and performance. Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered! Best in class medical, dental, and vision Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both (effective January 1, 2024) $2,500 stock grant per year, part of Verizon's Stock Together award program Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives Five weeks of paid time off (vacation, holidays, personal days) 8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off) Up to $8K per year in tuition assistance Discounts up to 50% off on Verizon products and services Additional employee discounts on attractions, automotive, travel and more. Too good to be true? Hear from our Verizon Retail Team Members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career. What we're looking for... You'll need to have: High school diploma or GED. One or more years of work experience. Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance). Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods. Even better if you have one or more of the following: Experience working in a commission-based environment. Demonstrated sales experience communicating with customers to find solutions. Customer service experience. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every “even better” qualification listed above. After you apply… You may be required to take an assessment. It takes about 20 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours40Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the starting base pay rate for this position is $18.27/hour. This is a commission based position with the potential to earn more.

Hogan & Sons Tire and Auto is a multi-generational family business that provides a full-service solution for all of your automotive and repair needs; ranging from tire replacement and inspections, to maintenance packages. We are looking for a Service Advisor to join our team. The Sales/Service Writer is responsible for selling and promoting all products and services offered by Hogan's by following the company's store standards and expectations. Compensation: Base (DOE) + Commission+ Bonus (45k-70k/year) Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement, up to $3,000 annually Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance (Effective 1 st of the Month after Hire) Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement! Essential Roles and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company's standardized customer service techniques. Listen to and thoroughly document customer's concerns; inspect vehicle and refer to service history to accurately identify and verify customer's service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customer's ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned Qualifications: High School Diploma or equivalent Prior experience as a Service Advisor is helpful, but not required Possess valid driver's license Ability to work five days per week Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it's about each person bringing skills and passion to a challenging and constantly evolving game. To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry. Location & Store Type: Nike Factory Store Clarksburg Address: Clarksburg, MD Starting Pay Rate: $17.50/hour Hours: Seasonal - up to 40 hours per week, including nights and weekends We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Associate, you are referred to as an Athlete. Are you ready to embrace it? Let's do it. Lace Up as a Nike Retail Associate As a Nike Retail Associate, you're the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You'll work with your team to focus on customer service and get to the win the right way. When we say team, we mean it. We go after goals together. We support your bold ideas - and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments - that's our culture. Bring your just-do-it attitude, and let's be game-changers together. Be Rewarded for a Job Well Done Discounts for you and your family from Nike, Converse and Jordan up to 50% off All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP) Access to support through Optum Employee Assistance Program at no cost for you and your family Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates Information about benefits can be found here . Putting Your Best Foot Forward Must be at least 18 (U.S) Flexibility to work nights, weekends and holidays based on store needs Use customer service authentically to ensure customers feel seen and understood in our stores Ability to learn and train on the latest products and technologies Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations. What You're Responsible For Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs Bringing your positive attitude and passion to your teammates and customers every day Making customers feel welcome, that you care about their fitness wants and needs, and exceed their expectations at every step of their journey Playing by the rules and being professional, demonstrating integrity, reliability, and kindness Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations Showing up for your teammates by attending store events NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. For more information, please refer to Equal Employment Opportunity is The Law NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world. NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Benefits Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Fannie Mae, Merck, Okta, or Salesforce among many other leading organizations in the Baltimore area. Are you eligible? You can apply to Year Up United if you are: - 18-29 years old - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelorʼs degree What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. Some coursework is eligible for college credit. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Cyber Security - Data Analytics - Helpdesk/Desktop Support - Project Management Support - Banking & Customer Success Get the skills and opportunity you need to launch your professional career. 80% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Baltimore, MD-21201

We are seeking an experienced Health Plan Customer Support Agent with a background in handling medical insurance. The ideal candidate will have excellent communication skills, a strong understanding of medical insurance processes, and the ability to provide exceptional customer service in a fast-paced environment. Key Responsibilities: Handle inbound and outbound calls related to medical insurance inquiries, claims, and billing. Assist patients, providers, and insurance companies with questions regarding insurance coverage, benefits, and eligibility. Process insurance claims, authorizations, and referrals accurately and efficiently. Resolve customer complaints and issues with professionalism and empathy. Maintain detailed and accurate records of customer interactions and transactions in the database. Provide information and guidance on insurance policies, procedures, and regulations. Collaborate with other departments to ensure seamless customer service and issue resolution. Stay up-to-date with changes in insurance policies and procedures to provide accurate information to customers. Qualifications: Must have 1 year or more of experience in a medical insurance call center environment. Specifically, a candidate who has worked for Aetna, Blue Cross Blue Shield, UHC, Kaiser, or any other medical insurance plan. High school diploma or equivalent; Associate's or Bachelor's degree preferred. Minimum of 2 years of experience in a call center or customer service role, with a focus on medical insurance. Strong knowledge of medical insurance terminology, processes, and regulations. Excellent verbal and written communication skills. Proficiency in using customer service software and databases. Ability to multitask and manage time effectively in a fast-paced environment. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team. Bilingual skills (preferred but not required).

The Association of Community College Trustees (ACCT) is looking to hire a Membership Services Associate, who will be reporting to the Director for Member Engagement, this position will be responsible for providing programmatic, research, and logistical support to ACCT's senior staff. This position focuses on three primary areas that comprise membership services: member activities and data management; the awards program; and board elections. The position includes the handling of sensitive and confidential information and involves working independently and in teams and exercising good judgment and decision making. The position also provides administrative support to the Vice President of Membership and Educational Services. RESPONSIBILITIES: Member activities and data management Administer, maintain, and operate the association management system (AMS) to support ACCT members and staff. Maintain data integrity through regular customer updates, reconciling duplicate records, etc. Administer access to member portal for board liaisons in updating/maintaining their board rosters and demographics, and provide other support as needed. Create and distribute reports as needed. Lead the collection of annual membership dues via AMS for over 500 members. Use AMS to produce materials for member mailings for annual dues, voting delegate letters, and lifetime memberships, e.g. mailing labels, mailmerge letters, etc. Support membership events and engagement. Serve as staff liaison for coordinators network, including scheduling and facilitating regional membership meetings and state coordinator meetings, gathering coordinator updates and providing periodic reports. Send membership communications via email marketing software and AMS. Monitor and manage general email inboxes in order to respond to membership-related inquiries, and forward messages to other staff pertaining to their work. Contribute content to ACCT Connect online learning and networking platform. Annual awards program Coordinate the annual regional and association award nomination and selection process including updating members on opportunities. Compile awards packets, communicate with selection committees throughout the process and notify winners. Work with other ACCT staff as necessary to solicit and compile materials for the awards program book for ACCT's annual Leadership Congress. Work with contracted design team to produce the program book and physical awards to be presented at the Leadership Congress. Coordinate awards-related activities for the Leadership Congress conference. Solicit and manage RSVPs to awards presentations and respond to inquiries. Assign seating to award winners and guests at presentation events. Respond to member inquiries and requests for information about awards. With colleagues, monitor and respond to emails that pertain to awards. Board elections Provide materials and assist with edits on first draft of the Advisor and candidate website to prepare for annual elections. Inform membership of openings and respond to inquiries about the nomination process. With ACCT communications staff, contribute to scripts for caucuses and senates at ACCT's annual Leadership Congress and prepare other caucus materials as necessary Team participation Attend and participate in staff meetings. Attend and assist with ACCT events, including national conferences, shorter in-person events and meetings, and virtual events. Assist internal departments such as accounting, public policy, and board services with membership reports and needed updates to AMS). Perform other duties as requested to support the Director, Vice President, and other staff in relation to responsibility areas outlined above, such as creating PowerPoints, performing research, preparing documents, etc. Required Skills, Abilities, Competencies Competency with Microsoft Office Suite, including Word, Excel and PowerPoint. Interest in and aptitude for figuring out technology tools and products. Strong creative thinking and problem-solving skills. Ability to work under the pressure of tight deadlines. Proactive, participative, and collaborative work style. Excellent written and oral communication skills. Understanding of and commitment to the ACCT's mission. Ability to work independently on assigned tasks with management support as needed. Desired Experience Experience with customer relationship management systems and/or databases. Project coordination experience. Background and/or interest in higher education. Knowledge of non-profit administrative functions. ACCT offers a competitive salary for this position annualized at $60,100 - $68,000 based on skills and experience. We also provide a collegial environment and comprehensive benefits including medical, dental, vision, life and disability insurance. We prioritize your future with access to a retirement plan and a flexible spending account. Further, we offer a 37.5 hour work week and paid time off benefits. Please forward a letter of interest and resume to: ***********. Must pass criminal, credit background check, and professional references check. ACCT is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. The Association of Community College Trustees (ACCT) is a non-profit membership educational organization comprised of over 500 governing boards and over 6000 trustees who govern public community, technical and junior colleges across the U.S. and abroad. ACCT's Board Leadership group provides training and educational opportunities including board retreats, self-assessments, and CEO evaluations for community college trustees and governing boards. For more information about ACCT go to *************

Marathon TS has a need for a Bilingual Customer Service Representatives supporting a federal agency in Washington, D.C (Remote). You will be responsible for the following: Extensive CALL CENTER support services for customers Provides overall clerical support functions for the processing activities. Performs a variety of benefit administration and case processing tasks assigned to higher level staff. Enters data into the system of record. Bilingual (English/Spanish) REQUIRED QUALIFICATIONS: (1) Education: A GED or high school diploma is required. (2) General Experience: At least six (6) months to one (1) year of experience working in an office setting answering telephones, retail, etc., or in a similar setting, including demonstrated keyboard board skills, and verbal and written proficiency in English language to facilitate clear and accurate exchange of information to callers. (3) Job Description: The Call Team Level I Agent will be expected to receive inbound participant phone calls and provide appropriate customer service support in accordance with defined guidelines. Utilize authorized computer systems to gather and confirm information prompted by incoming calls. The successful candidate will be able to provide rapid, efficient, and accurate customer service in a professional manner for extended periods of time in accordance with the requirements of the contract. #CJJobs Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").

Elevate Customer Satisfaction: Customer Service Specialist Wanted! Are you an experienced customer service professional seeking a new challenge? We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career. Responsibilities Provide expert assistance to customers with complex inquiries Troubleshoot and resolve customer issues efficiently Maintain detailed records of customer interactions Develop and update customer service and sales protocols Train and mentor junior customer service staff Coordinate with teams across the US to ensure consistent service Participate in workshops and career development initiatives Qualifications Proven experience in customer service roles Excellent communication and problem-solving skills Proficiency with customer service software and CRM systems Ability to handle challenging situations with professionalism High school diploma; bachelor's degree preferred Leadership skills and experience training others are a plus Benefits Opportunities to work with clients nationwide Career advancement and leadership development programs Collaborative team environment focused on excellence Access to professional workshops and continuous learning Ready to take your customer service career to the next level? Apply today!

Seeking a Wealth Management Client Associate to join our client's team. Our client has over 20 years of proven wealth and investment management success. As a Wealth Management Client Associate, you will develop relationships with clients. This highly visible role is a challenging and rewarding opportunity to support a Financial Advisor. This role is an instrumental component of a successful investment advisory practice. **This is an ON-SITE role. Local candidates only; not open to relocation at this time.** Key Responsibilities: Build sustainable relationships and trust with clients. Take ownership of client issues and follow problems through to resolution. Improve client experience to facilitate organic growth of the practice. Successfully manage a high volume of emails, calls, and tasks including but not limited to establishing client profiles, opening new accounts, tracking and reporting on incoming, outgoing, and internal asset transfers, and preparing authorization documents for establishing and updating accounts. Ensure regulatory compliance is followed. Process Required Minimum Distributions. Develop and maintain a knowledge base of evolving products and services. Qualifications: Bachelor's degree in Finance, Economics, Business, or a related field 2+ years' experience in the wealth management industry in a client-facing role. Comprehensive knowledge of the investment industry. Experience with CRM systems. Intermediate to Advanced level skills in MS Excel, Word, and Outlook.

Job Title: Customer Care Specialist Position Type: Full-Time Clearance Level: Top Secret Clearance (TS/SCI) Overview: Our Customer Service Center is looking for an energetic and welcoming Customer Care Specialist to deliver exceptional, high-touch customer service to our in-person visitors. In this role, you'll be the first point of contact, providing warm greetings and initial assistance for technical inquiries while supporting various IT-related tasks. Ideal candidates will bring a customer-centric mindset, hospitality skills, and a readiness to learn foundational IT concepts. Responsibilities: Greet and engage in-person customers with a positive, professional demeanor. Initiate customer interactions, listen actively, and inquire about technical issues or needs. Deliver excellent service to enhance customer satisfaction and foster strong relationships. Provide basic information on S/ES-ExecTech products, services, and respond to status inquiries. Learn and remember customers' names, delivering a personal touch in all interactions. Answer calls, log tickets, and assist with initial troubleshooting or support requests. Support in issuing passwords, mobile devices, and accessories as needed. Aid in ordering, receiving, and organizing general IT supplies (toner, card readers, cables, etc.). Qualifications: Proven ability to provide high-touch, quality customer interactions that prioritize customer needs. Energetic, detail-oriented, and calm under pressure, with strong problem-solving skills. Excellent verbal communication and listening skills, with the ability to quickly de-escalate tense situations. Strong organizational skills, with the ability to multi-task and manage multiple customer needs simultaneously. Proficient in maintaining accurate records within the service center's ticketing system. Quick thinker, able to remain confident and composed when resolving immediate concerns. Work Schedule: Standard hours: 8:00 AM - 5:00 PM, as the primary customer-facing team member. Potential for after-hours rotations for onsite support, including during government closures or early dismissals. Equal Opportunity Employer Statement: We are an Equal Opportunity Employer and consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic as defined by applicable law.

The Role: Are you passionate about finding and winning new customers Do you thrive off of ""the hunt"" for finding new business, closing deals and sustaining these relationships even after the sale If this sounds like a perfect fit for you, our NAPA sales team would love to hear from you! Specifically, we are seeking self-motivated Customer Sales Representative to achieve success in a pay for performance (we offer a base pay plus commission), business to business, outside sales role through growing our current customers and creating new customers by promoting our entire line of products and services. This is the right opportunity for you if you: Have a passion for 'the hunt' and winning customers Enjoy building and sustaining customer relationships Enjoy promoting an entire line of products because you truly believe in the products Truly love and understand basic selling concepts A Day in the life: Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits Promote the entire line of NAPA products and programs to Wholesale Customers Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis Identify specific needs of customers and align solutions with NAPA's offerings Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines Engage customers and keep them connected through all of NAPA's eSales programs Perform educational seminars, clinics and presentations on NAPA product lines and services Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone What youll need: Prior experience in a Retail store or outside sales 2+ years of experience in a customer focused role and the ability to perform in a quota-driven environment Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance Capability to present information in group meetings Valid driver license with no more than 2 moving violations in the last 4 years required And if you have this, even better: Bachelor's Degree Background in the Automotive Industry Why NAPA may just be the right place for you: Base Salary plus commission Vehicle & Cell phone allowance Outstanding health benefits and 401K Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team $$53,000/Annually If this role sounds like a fit, please take the time to complete our super quick and easy application. We are excited and humbled that you are considering NAPA as hopefully your future employer. Next Steps: Please apply if you think this is a great fit for you and we will be in touch! If you decide that this role is not for you, please check out some of our other great careers by visiting jobs.genpt.com Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Do you desire to be part of a nation-wide company that has a “family business” environment? If so, Pence Financial Group is the place for you. As a Client Service Specialist, you will be the primary contact person for the team. Your objective is to ensure all parties have a positive experience as you service client accounts and provide support to our advisors and their team. Attention to detail and a professional demeanor are imperative to success. As you succeed in your primary duties and excel at articulating the values and principles of our firm, your role will continue to expand. You will assist in performing the daily operational functions of an extremely fast-paced office environment, as well as managing client relationships on the firm level. Time management, versatility and adaptability in a constantly evolving and high-pressure environment are imperative. Responsibilities: Direct client contact - answer questions about accounts, etc. Coordinate all schedule logistics for prospects & clients as they meet with advisors Prepare and process new account paperwork Process service requests for clients Prepare correspondence Maintain client files Conduct client outreach Prepare/process paperwork, service requests, and back-office support as needed Work with team to ensure client experience Complete various projects and administrative functions, as assigned Thorough follow-thru on all tasks assigned Assist with client events, as needed Ability to travel to assist other locations, as needed Other duties as assigned Required Qualifications: Financial services experience; LPL preferred Outstanding organizational and time management skills Ability to proactively assess situations and work/think independently Experience working with a Customer Relationship Management (CRM) system - preferably SalesForce Excellent phone skills Computer literate Excellent written and verbal communication skills College degree or equivalent experience preferred Military experience a plus Full time in office position located in Alexandria, VA Hours are 8:30 AM - 5:00 PM Monday-Friday

JOOLA is for looking for an experienced Customer Service Representative with a passion for growth and interest in pickleball and table tennis! JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network. We are seeking a dynamic and results-driven Executive Sales Representative to join our team. The Sales Representative will be responsible for driving and cultivating new business opportunities in the pickleball space, as well as maintaining relationships with existing clients. Responsibilities: Answering calls and emails from customers immediately Clarifying issues Determining the cause of the problems Expediting the corrections or adjustments Following up to ensure resolution Document all case activity using the case management system Record all customer interactions into case management system Follow up daily with all open cases to reduce aging of open cases Ensure speedy closure of customer cases Communicate withe the Customer Service and sales team on order fulfillment and issues Escalate products with high warranty claim issues to the Customer Service Supervisor Requirements: Minimum education requirement: Associate's degree 2-3 years of professional work experience; Consumer products industry preferred Effective leadership, interpersonal, and problem-solving skills Strong organization and communication (verbal and written) skills Ability to work well independently and as part of a team Ability to learn quickly, and take initiative in a fast-paced environment

Customer Service Representative $18-20 Hourly Based On Experience Looking to HIRE RIGHT AWAY!! Full Time Hours (35-40 Hours) Shifts: Monday-Friday: 9am-6pm Saturday: 11am-6pm Must Haves: Self-sufficient - Will be opening and closing by themselves Basic computer skills to enter shipping/tracking information Customer Service experience Organized, reliable, & meet deadlines Strong written and verbal communication skills Day to Day: This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated.

JOB TITLE: Customer Service Representative EMPLOYER: Meck Insurance, LLC. REPORTS TO: Brian Meck SUMMARY: Responsible for all aspects of customer service to achieve customer satisfaction, quality service, and compliance with policies and procedures. DUTIES AND RESPONSIBILITIES: · Organizes, directs, and monitors daily activities for new business, renewals, cancellations and customer service. · Answers phones, internet and all other new business inquiries and gathers necessary information for quoting purposes. · Processes insurance quotes and creates quote proposals for new prospects, existing customers and renewals. · Tracks, monitors and processes all client policy renewals. · Directs, implements, and maintains service standards. · Creates, tracks and manages compliance with all Standard Operating Procedures. · Develops expert knowledge of use and efficiencies with Agency Management software system, Xanatek IMS. · Develops, implements, and maintains programs/processes to enhance customer experience and satisfaction. · Performs front desk agent responsibilities as needed to process office, customer and vendor needs efficiently. · Prepares accurate and timely reports as required. · Supports sales, advertising and marketing efforts of agency. · Develops and maintains organized filing systems for all paper and electronic files of agency. · Manages all office functions including telephone, internet, I.T., office supplies, mail, shipping and all other office functions. · Receives, scans, files and sends copies of all new policies, auto ID cards and policy endorsements for all clients. · Tracks new business sources within agency management system. · Performs other related duties as assigned by management. QUALIFICATIONS: • Bachelor's degree (B.A.) or equivalent. • Two years related experience or equivalent. • Proven leadership and business acumen skills • Good judgement with the ability to make timely and sound decisions • Must be able to speak, read, write, and understand the primary language(s) used in the workplace. • Commitment to excellence and high standards • Excellent written and oral communication skills • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm • Acute attention to detail • Strong organizational, problem-solving, and analytical skills • Ability to manage priorities and workflow • Proficient on Microsoft Word, Excel and Power Point. Becomes efficient in IMS Xanatek Agency Management System. • Excellent customer service skills • Ability to understand and follow written and verbal instructions. • Professional appearance and demeanor • Ability to effectively communicate with people at all levels and from various backgrounds. • Property and Casualty License obtained within 90 days of start date • Attention to detail, Strong organization skills and accuracy are absolutely essential to this role. COMPETENCIES: Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Project Management--Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Business Acumen--Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Cost Consciousness--Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Planning/Organizing--Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative--Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation--Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About the Company Quantum Financial Technologies redefines small business lending with our diverse and adaptable financial solutions. We are a dedicated lending partner focused on empowering small businesses to achieve their growth objectives. We are committed to fueling the growth of enterprises and small-to-medium businesses (SMBs) with our tailor-made financial services. Recognizing that each business has unique financial needs and growth trajectories, we offer a range of customized solutions. From agile microloans for quick capital injections to expansive term loans for long-term strategies, our diverse portfolio ensures that we have the right financial tools to support your journey whether you are scaling up or solidifying your market position. Key Responsibilities Provide excellent customer service to all customers and adhere to department service level requirements Ensure privacy of customer information by adhering to Quantum's verification standards Conduct research, follow-up on customer requests and input adequate notation for all customer related communications Provide customers with accurate and precise information in response to their requests Analytical ability to evaluate issues, develop options for resolution and determine the best approach in order to defuse potential escalations Perform continuous outreach to established customers, with a focus on customer retention Collaborate with multiple departments to address customer requests Prepare contracts and other legally binding documents for execution by our customers Qualifications (Knowledge/Skills/Abilities/Experience) Bilingual (English/Spanish) required Ability to learn and adapt in a fast paced and remote environment Excellent problem solving skills and an ability to think outside the box Must be able to work productively and independently with the ability to prioritize assignments and issues of significance Open to procedural changes Must possess excellent communication skills (verbal and written) Must be an adept multitasker and demonstrate the ability to manage competing priorities Preferred experience in financial services product knowledge Skilled in Microsoft Office Suite (e.g., Excel, PowerPoint, Word) and willing to learn additional information systems and or software 3+ years experience in a Customer Service role Must be able to work flexible hours and willing to perform different tasks as assigned Suggested Hours: 9:30am-6:30pm Monday-Friday Hybrid in office/remote

The Winery at Bull Run and Old Farm Winery is seeking Tasting Room Wine Sales Associates who will be responsible for serving customers in the tasting room and selling Wine Club Memberships. This includes building brand awareness and exceeding guest expectations by working to enhance sales, service, and customer experience. Wine Sales Associates will conduct wine tastings and take pride in educating guests about the history and the products of TWABR. Wine Sales Associates must be positive, engaging, confident and excited to share their knowledge of wine with our guests. Our guests are treated like family, so customer service skills are essential. If you're a bubbly personality who loves meeting new people and chatting about wine, we want to hear from you! Job Responsibilities The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. *Greet visitors and pour wines for tasting •Explain the history of TWABR and our products during tastings •Upsell products on a regular basis. Promote interest in and excitement for TWABR Wine Clubs. Actively work to sell Wine Club Memberships with every guest interaction. •Maintain the appearance and cleanliness of the wine bar •Answer any and all customer questions to ensure a positive customer experience. •Complete opening and closing procedures as directed by the manager on duty •Operate cash registers and POS Systems •Adhere to all policies, procedures and governmental regulations. •Participate in special assignments and projects as required Adhere to dress code guidelines by maintaining a professional, presentable, and personable appearance. Job Requirements •Must be 21 years or old •Must be able to stand for 6-8 hour shifts •Have the ability lift at least 50 pounds (case of wine), stocking as necessary •Must be enthusiastic with great energy. We're looking for social butterflies who can strike up a conversation with anyone. Must have a warm, approachable demeanor with a great sense of humor. •Evening and weekend shifts required; holiday shifts possible •Hospitality, restaurant or hotel experience a plus •Wine knowledge preferred, but not required Ability to effectively close a Wine Club Membership Sale Willingness to challenge self to learn new techniques for sales. Paid Training: Yes Work Remotely No Job Type: Part-time Salary: $12.00 - $13.00 per hour Shift: 10 hour shift 12 hour shift 8 hour shift Weekly day range: Weekend availability Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Required) Work Location: One location PIbee82857c3a8-26***********3

Are you ready to bring your amazing self to work? At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. We respect and invest in each individual to create growth, pride and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together. Job Summary Are you ready to make this holiday season magical for our shoppers? As a Seasonal Fragrance Sales Associate, you greet customers in the Fragrance department and assist the current sales team with completing transactions. You will provide exceptional customer service by suggesting the perfect scents to make their season unforgettable. We're looking for flexible team players who thrive in our fast-paced environment, can juggle multiple tasks, and can work various shifts including nights, weekends and holidays. What we can offer you An inclusive, challenging, and refreshingly fun work environment Generous employee discount at Macy's and Bloomingdale's, on top of other offers and discounts Access Your Wages Anytime - Easily access wages you've earned, without waiting for payday! Employee Assistance Program (mental health and financial literacy resources) Potential for year-round employment opportunities What you will do Greet customers with warmth and enthusiasm, creating a welcoming atmosphere in the Fragrance department Explain and demonstrate the use of fragrances through actual application Ensure proper presentation, organization, storing and replenishment of stock Merchandise new receipts, process damages, testers and select merchandise to return to vendors Be proficient in Macy's point of sale systems and company devices to promote our loyalty program and wrap up sales in a warm celebratory fashion Adhere to hygiene standards, asset protection controls, and compliance procedures Who you are Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate Flexible availability, including days, evenings, weekends and holidays Strong interpersonal skills with the ability to share information with diverse groups of customers and colleagues Resourceful and able to adapt quickly to changing priorities No Education or Experience Required Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English Essential Physical Requirements Prolonged periods of standing/walking around the store or department Frequent use of computers, handheld electronic equipment and cash registers Reaching, crouching, kneeling, stooping, climbing ladders, and color vision Lifting and moving items weighing up to 25 lbs. About Macy's Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers. Bring your creativity, energy and ideas to the Macy's team - Apply Today! BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macys JOBS.com.