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US / CA Customs Specialist
ZF 4.8
Customer service associate job in Duncan, SC
About the Team: Are you a specialist in customs & import / export and want to apply your skills in a dynamic and international environment? Then ZF Foxconn is the right place for you! We are looking for support in our Customs team. The US/CA Customs Specialist is part of a regional team of 7 that is responsible for ensuring customs compliance for the US and Canadian region in accordance with Customs and Border Protection (CBP) and Foreign Trade Zone (FTZ) regulations. This includes tariff classification, USMCA Management, Country of Origin determination, customs clearance, compliance, FTZ management and recordkeeping review.
What you can look forward to as a Customs Specialist:
Utilize company systems and internal contacts to provide 3rd party with relevant information in conducting their services (e.g. for classification, origin issues or customs clearance).
Monitor 3rd party performance though weekly calls, scorecards, and KPIs.
Support 3rd party in dealing with customs brokers and setting up monthly calls to discuss performance and open points. Audit 3rd party in performance of services.
Gather necessary information and produce declarations to brokers for PGA compliance.
Support Head of Customs in responding to customs CF28, CF29, informal and formal requests for information, protests, prior disclosures and managing 4647s.
Follow up with brokers on Post Summary Corrections for errors detected on entries.
Support plant sourcing / supply chain personnel in daily guidance in the conduct of importation, exportation, reconciliation, and drawback activities in the areas of import and export shipping.
Create and review standard operating procedures with customs brokers and suppliers.
Your profile as a Customs Specialist:
Bachelor's Degree in Business Administration, Supply Chain Management, or related field.
4+ years of related operations experience with US Customs regulatory environment.
Experience with FTZ administration.
Strong background in HTS classification, as well as country of origin issues.
Knowledge of US Customs regulations (Experience with CA Customs regulatory environment preferred).
Experience with Microsoft Office tools - particularly Access and Excel.
Proven ability to analyze and interpret data and supply chain-related processes.
Must be authorized to work in the United States without sponsorship now or in the future.
Why you should choose ZF Foxconn in Duncan:
Annual Incentive Plan
Paid Time Off
401k Plan
Health Care Benefits
Paid Holidays
A supportive collaborative team environment
A strong diversity culture
Supportive Employee Groups and community outreach activities
Additional Information
ZF does not offer visa sponsorship for this role (e.g., H-1B, TN), and candidates must be authorized to work in the U.S. without requiring sponsorship by ZF now or in the future. This role also does not include any immigration-related support, including-but not limited to-being listed on government forms, providing documentation for work authorization, coordinating with universities, or participating in training plans or other procedures related to visa status (e.g., H-1B, TN, F-1 OPT/CPT, J-1, O-1, L-1, E-3, and any other status requiring employer sponsorship or immigration-related support). IF YOU REQUIRE ANY FORM OF VISA SPONSORSHIP OR ANY IMMIGRATION SUPPORT NOW OR IN THE FUTURE, PLEASE DO NOT APPLY.
Be part of our ZF team as US / CA Customs Specialist and apply now!
DIVERSITY COMMITMENT:
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.
With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.
Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran
What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.
Find out how we work at ZF:
Job Segment: Supply Chain, Compliance, Supply Chain Manager, Supply, Equity, Operations, Legal, Finance
$29k-39k yearly est. 4d ago
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Restaurant Team Member Mauldin
Firehouse Subs 3.9
Customer service associate job in Mauldin, SC
If you are committed to providing exceptional service and pursuing career growth, we with the Firehouse Subs team. We are currently seeking qualified candidates for Team Member positions, available in both full-time and part-time
roles. Team Members are ambassadors of the Firehouse Subs brand and are integral to delivering an outstanding
customer experience. Primary duties include assisting the General Manager with operational oversight during
assigned shifts and ensuring compliance with all Firehouse Subs policies and
procedures.
Essential Qualifications
• Experience with register operations
• Ability to stand, bend, reach, scoop, and move throughout each shift
• Capability to work in cold environments (walk-in refrigerator/freezer: 40°F to -10°F)
Key Responsibilities
• Deliver high-quality customerservice and uphold product standards
• Foster a collaborative, team-oriented environment
• Greet and thank every customer with professionalism
• Maintain store cleanliness and operational standards
• Operate food preparation equipment, manage the cash register, and handle transactions
in accordance with company policy
• Comply with all food safety and security protocols
Benefits
• Complimentary meal for every shift worked
• Flexible scheduling options
• Uniforms provided
• No late night or early morning shifts required
• Competitive hourly wage
• Supportive, family-friendly work environment
• Advancement opportunities
Qualified candidates are invited to apply and become a valued member of the Firehouse Subs team.
Work schedule
8 hour shift
Weekend availability
Monday to Friday
Holidays
Day shift
Night shift
Overtime
Supplemental pay
Tips
Benefits
Flexible schedule
Referral program
Employee discount
Paid training
Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them.
We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners.
Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support.
Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals.
No cold calling.
No door knocking.
You'll engage with warm inquiries using company-provided systems, training, and support.
Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship
$55k-88k yearly est. 21d ago
Call Center Sales
Dev 4.2
Customer service associate job in Simpsonville, SC
Spectrum
Job DescriptionOur agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $27.24 hour or $56,655 annually. Top performers earn at least $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).
At A Glance:
Full-time, entry and midlevel sales role focusing on incoming sales calls in the communications and entertainment technology space. Advancement potential and additional commission bonuses
Call Center Sales Representative: An organized, digitally savvy communicator with a competitive spirit eager to learn a variety of programs and platforms and grow. A results-driven achiever comfortable in a busy office environment
Benefits include paid training and time off, comprehensive health packages, retirement savings, free Spectrum services and more
Are you ready for your next big opportunity?
Our Call Center Sales Representatives are consultative professionals who leverage a deep understanding of Spectrum's exceptional suite of products to win over new customers and ensure existing customers remain satisfied with their service. No matter your background, we'll help you develop the skills you need to grow with us, to increase brand and technological awareness, and to create the relationships that lead to a positive customer experience.
What does Inside Sales do?
Would you describe yourself as a “people person”? As a Spectrum Representative, use your way with words to provide outstanding support, creating positive customer experiences that generate sales and create long-lasting relationships. You'll learn how to easily field customer inquiries from a comfortable office call center, answering questions and promoting Spectrum's wide variety of products and services. Transition seamlessly between engaging conversations and operating billing and requisition programs. The Representative's purpose is clear: We want our customers to get the best value for their investment in us, and you can help them do just that.
It's all about learning and growing
This may be a new road for you, but the journey is all mapped out. With plenty of dedicated peer and mentor support, our fully paid training programs shape new Representatives into quick-thinking professionals. We can bring you up to speed on Spectrum's full line of products - and our competitors' products - in about a month, including telephone, data, wireless, and video services. As products are updated, so are you, so you can pass that knowledge on to your customers. Soon you'll be expertly navigating the billing system, entering new contracts, using programs that streamline the customer signup process, and collecting commission bonuses for every customer agreement.
With a deliberate path to success
We know that the best people to lead are those who have been down the same road before. Most of our supervisors started as Representatives themselves, so they know exactly what kind of support you'll need to grow into a successful associate and more. Our training program pairs you with a peer mentor who can show you how to use Spectrum's verified sales techniques on all kinds of calls and how to reach an agreement with all kinds of customers. Get in on the ground floor at a Fortune 100 company and see how far you can go.
The benefits are clear
On top of opportunities to earn and elevate your career, Spectrum offers benefits like child care reimbursement, education assistance, and other programs that help you and your family at all stages of life. We offer flexibility so you can achieve that important work/life balance. Most of our centers are bright open offices that feature space for relaxing and having fun when not on call. We want you to feel at home with us and comfortable surrounded by your Spectrum support system.
What's required to get started?
The minimum requirements for the Call Center Sales Representative are:
Ability to read, write, and speak the English language fluently in order to communicate with customers and colleagues in a clear, straightforward and professional manner
Ability to apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals
Strong working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)
Strong computer and consumer electronics skills
Ability to use personal computer and appropriate software applications to include billing system and other role-related tools
Excellent verbal and written communication skills
Excellent organizational skills
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties
Ability to perform job at workstation for prolonged periods of time
Education
High school diploma or equivalent
Related Work Experience
Call center sales experience, 2 years preferred
Strong sales experience, 2 years preferred
$56.7k-81k yearly 60d+ ago
Juris Customer Success Consultant
Lexis Nexis 4.4
Customer service associate job in Mountain Home, NC
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$63.8k-106.4k yearly Auto-Apply 54d ago
Juris Customer Success Consultant
RELX 4.1
Customer service associate job in Mountain Home, NC
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$63.8k-106.4k yearly Auto-Apply 54d ago
Travel Customer Service
Kim Luxe Travel
Customer service associate job in Greenville, SC
At Kim Luxe Travel, we specialize in creating customized, luxury, and budget-friendly travel experiences for clients around the world. We're passionate about helping travelers turn their dream vacations into reality - and we're growing our team of dedicated professionals who love travel as much as we do.
Position Overview
We're seeking an enthusiastic Travel CustomerService Representative to join our remote team. In this role, you'll assist clients with their travel inquiries, bookings, and post-travel support. The ideal candidate has strong communication skills, a customer-first mindset, and a genuine interest in travel planning.
Key Responsibilities
Provide excellent customerservice via phone, email, and chat.
Assist clients with travel quotes, bookings, payments, and itinerary details.
Answer questions about destinations, accommodations, and travel options.
Communicate professionally with vendors, airlines, and tour operators.
Manage client reservations and resolve any travel-related issues.
Promote travel packages, upgrades, and special deals.
Maintain detailed records of client interactions in the CRM system.
Qualifications
Previous experience in customerservice or the travel industry preferred.
Excellent written and verbal communication skills.
Strong attention to detail and problem-solving abilities.
Ability to multitask in a fast-paced, remote environment.
Familiarity with travel booking systems (preferred but not required).
Passion for travel and helping others plan unforgettable trips.
What We Offer
Remote, flexible work schedule.
Performance bonuses and commission opportunities.
Training and professional development in the travel industry.
Access to exclusive travel discounts and perks.
Supportive, team-oriented work culture.
$25k-32k yearly est. 19d ago
Client Specialist, Shops at Greenridge
Knitwell Group
Customer service associate job in Greenville, SC
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00365 Greenville, SC-Greenville,SC 29607Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$31k-54k yearly est. Auto-Apply 47d ago
CSA Lead FP&A Analyst
GE Vernova
Customer service associate job in Greenville, SC
Looking to make a global impact and solve problems? Through relentless innovation and continuous collaboration with our customers, GE Gas Power, part of GE Vernova, is providing more advanced, cleaner, and efficient power that people depend on today and building the energy technologies of the future.
What impact you'll make:
This is a position on the Contractual Services FP&A team for the Gas Power Heavy Duty Gas Turbine (HDGT) Global Services business. The CSA Lead FP&A Analyst is responsible for supporting the Contractual Services FP&A organization (incl. short term and long-term budgeting, reporting, and portfolio analytics). This position reports to the Contractual Services FP&A Leader.
What you'll do
* Support in the consolidation of financial outcomes for the CSA business line. This includes understanding trends and operational drivers across the different process phases and will require close partnership with the Services Finance Operations (SOF), ITR Finance, and Global Cost & Productivity teams.
* Support the Contractual Services FP&A Leader and CMR FP&A Leader by leading the financial planning and reporting cycles, as well as monthly operating reviews (MORs) as it relates to CMR outcomes.
* Support FP&A simplification and global standardization initiatives for income statement (specifically looking for synergies in operating rhythms across Global Services).
* Support leadership team in the preparation of budgets, operating plans, and manpower planning.
* Prepare and support presentations (Op Plan, Budget, Long Range Forecasts, and Operating Reviews).
* Maintain processes for analyzing and reporting operating results to management (e.g., connecting year-over-year profitability to margin erosion).
* Share best practices and drive global process standardization with broader pole & region teams where applicable.
* Ensure key processes and controls are in place to support a world class financial operation.
* Lead the pursuit of excellence in controllership (e.g., adherence to GE policies, transfer of best practices, internal controls, etc.).
What you'll bring (Basic Qualifications)
* Bachelor's Degree from an accredited university or college or equivalent knowledge or experience
* Minimum some experience of finance, accounting, or audit
* Preferred graduate of finance management leadership programs (e.g., FMP)
What will make you stand out
* You have a passion for collaborating cross-functionally to problem solve complex operational and financial problems.
* You are someone who brings robust time management skills, ability to work under pressure, and a high level of attention to detail.
* You have experience with driving process simplification and excellence leveraging contemporary data analysis tools, particularly within the Microsoft Suite and PowerBI.
Benefits Available to You
GEV employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce.
* Our compensation & benefits are designed to help you manage your personal and family needs, while rewarding high performers. We offer a robust benefits package depending on your employment status and your national requirements.
* A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.
* GE invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.
Inclusion & Diversity
At GEV, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong.
If contracted in the US:
The [salary/hourly pay] range for this position is [insert Total Base Pay Range from Workday posting]. The specific [salary/hourly rate] offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for [a performance bonus/variable incentive compensation/equity]. Available benefits include [X, Y, Z].
If contracted in Spain:
Non-national candidates are responsible to know the minimum documentation requirements to be able to be contracted in country: EU Work Permit, NIE- Social Security Affiliation Number in Spain (NAF) and Bank Account in Spain. They must be in possession of them at the time of start hiring. GE will not sponsor this requirement.
If contracted in Italy: EU work permit ,
Fluency in English and/or Italian
$24k-30k yearly est. 7d ago
Virtual Customer Service Professional( work frrom home)
Re-Krut Services
Customer service associate job in Tigerville, SC
Virtual CustomerService Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour
depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available.
Skill Set Overview:
• Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customerservice , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a 1099 contractor from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
$9-14 hourly 60d+ ago
Carwash CSA
Action HR Consulting
Customer service associate job in Travelers Rest, SC
Southern Shine Car Wash, a family-owned business, is seeking CustomerServiceAssociates to join our team in Travelers Rest, SC to upsell our wash packages and encourage our customers to enroll in unlimited wash club memberships at our pay stations. We offer competitive hourly rates and commissions for each unlimited wash club membership sold. This is an excellent opportunity for career-oriented applicants seeking to develop their sales repertoire while being rewarded for their hard work. Furthermore, these commission bonuses can be very lucrative!
(Please see below for more information on pay.)
Job Schedule:
Our locations are open 7 days a week from 7:30am-7:30pm.
Flexible schedules (weekends and holidays required)
We are open to both full-time and part-time applicants
Pay:
Starting at $13.50/hour
Bonus
Essential Duties and Responsibilities:
Greet all customers with a warm and friendly welcome;
Inform customers of the differences between different wash packages and the value of our unlimited wash club plans;
Explain promotional offerings to our customers (when applicable);
Answer any questions customers may have pertaining to any wash amenities;
Provide the best possible customerservice;
Work safely and report safety or maintenance issues to management;
Other duties as assigned by management.
Qualifications:
Ability to work a flexible schedule including days, evenings, weekends, and holidays;
Must have strong communication skills;
Prior sales experience is strongly preferred;
Prior customerservice experience is preferred;
Self-motivated and goal-oriented;
Must have a positive attitude.
Physical Requirements:
Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter) as required for the role;
Able to sit or stand for extended periods of time (up to 8+ hours);
Physically able to bend, stoop, squat, kneel, reach, and step to perform job duties;
Able to lift and carry up to 25lbs.
If you are interested in joining this fast growing company, please apply today!
$13.5 hourly Auto-Apply 60d+ ago
Customer Service Associate
Variety Stores LLC
Customer service associate job in Anderson, SC
Job Description
As a Roses/Roses Express CustomerServiceAssociate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-31k yearly est. 19d ago
Customer Service Advisor
Precision Tune Auto Care
Customer service associate job in Spartanburg, SC
Full or Part Time
Pay: $15-20/hr
Join the Precision Tune Auto Care Team!
Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.
At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customerservice. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire datE
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customerservice background welcomed
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$15-20 hourly Auto-Apply 56d ago
Customer Service
Felker Day-KFC
Customer service associate job in Spartanburg, SC
Job Description
About the job:
As a CustomerService Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along with others and play your role by being a team player. As a CSTM you listen generously and communicate what you need. You strive to bring your “A” game every day, and you treasure, respect, and promote the reputation of Felker Day, KFC, and/or Taco Bell.
We offer the following:
A commitment to promote from within
Paid Training and ongoing continuous development
Tuition reimbursement and scholarship opportunities
A recognition culture that is both FUN and Competitive
Competitive Pay w/ a clear path for raises and development.
Flexible schedules
Free meal each shift
Eligibility to accrue paid vacation time.
Medical benefits for qualifying employees
Health and Wellness supplemental benefits resulting in higher net pay.
401K retirement plan with 100% match up to 3% of salary for qualified individuals
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The Role responsibilities will include:
Interacting w/Guests, suggestive selling, cash handling, cleaning, and stocking.
Preparation of food and beverages according to recipe standards
Maintaining quality of product and adhering to all food safety standards
Identify and communicate all safety and equipment concerns.
Handle, store, and rotate all stock including cases up to 50lbs.
Having a positive and helpful attitude towards guests, coworkers, and managers
Requirements
Must be at least 16 years of age.
Accessibility to dependable and reliable transportation
Reliable and On Time in proper uniform for all scheduled shifts
Must have Sunday Availability
Must be able count money quickly and accurately.
Read training materials, listen to your trainer, and ask for what you need.
Enthusiasm and willingness to learn.
Team player
Commitment to guest satisfaction
Strong work ethic
Vozzcom is the premier provider of field retention to the nation's top cable companies.
We seek Customer Sales & Service Representatives
in our Mauldin call center who are results-oriented and enjoy compensation based on an
hourly rate
PLUS
commission
PLUS
bonuses
. We train!
If you're bilingual in English/Spanish, experienced in customer retention, enjoy promoting the advantages of cable and internet, and want your earning potential based on your hard work and enthusiasm, then Vozzcom wants you!
Inbound and outbound qualified leads - no cold calling.
The role of a Customer Sales & Service Representative includes:
Calling the provided leads reselling cable services - (no cold calls ever!)
Values customer feedback.
Communicates
knowledgeably.
Maintains accuracy and consistency.
Has a competitive nature to succeed.
The Perfect Vozzcom bilingual English/Spanish Customer Sales & Service Rep:
Is bilingual in English/Spanish.
Enjoys speaking with people.
Is detail oriented.
Has excellent communication skills.
Listens to customer needs.
Values customer feedback
Responds knowledgeably.
Inspires others with their enthusiasm and optimism.
Has a competitive nature to succeed.
Vozzcom offers:
A base hourly rate, plus commission.
Potential bonus awards.
Available overtime for those meeting performance goals.
Paid training.
Weekly Pay with Direct Deposit is available.
Benefits:
Matching 401(k)
Dental Insurance
Vision Insurance
Life insurance
Long & Short-Term Disability
PTO, Sick, and Holiday Pay
EOE
Pay: Part-time $350 - $550 per week
Experience level:
No experience needed.
Shift:
5 hour shift
Day shift
Expected hours: 20 - 25 per week.
Weekly day range:
Monday to Friday.
Every other weekend.
Work setting:
Call center.
In-person
Office
Language:
English and Spanish Fluently (Required)
If you are interested in joining the Vozzcom team, please call Stacy at ************
$350-550 weekly 60d+ ago
Commercial Retention Representative
Vyve Broadband 3.8
Customer service associate job in Greenwood, SC
Job Description
Vyve is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Commercial Services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming.
The primary function of the Commercial Retention Representative is to increase commercial revenue by reducing commercial churn through identifying customers who should be on contract or customers whose contracts are expiring. These will be prioritized based on maximum ROI. It includes customer visits and out-bound calls to complete signed renewals. This position reports directly to the Regional Sales Director. Duties and responsibilities include the following:
Handle and identify Business Solutions opportunities for customer's that are not on contract and have contracts that will be expiring
Assist with customer care for Business customers to include account maintenance, account renewals, review contract status and updates
Demonstrate full understanding of current marketing campaigns, products, offerings and have the ability to communicate them clearly to customers
Communicate sales activities, reports, and results as requested by Management
Effectively communicate product and service information, feature functionality, billing procedures, and equipment usage to each customer
Monitor and manage past due accounts
Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service through examining the needs of customers as they pertain to Vyve products/services
Frequent and regular communication with management team
Manage and develop customers through Salesforce Sales Cloud
Knowledge, Skills and Abilities
Ability to work well in a team environment to meet profit center goals/quotas
Exhibit strong sales and customerservice orientation with an inclination towards helping others and proactively handle customer concerns
Salesforce Sales Cloud experience a plus
Capability to stay organized, prioritize multiple tasks in a fast-paced environment and provide follow-through
Strong attention to detail
Demonstrate the urgency to effectively resolve customer issues and/or close a sale
Ability to comprehend, communicate and educate customers regarding features and benefits of Vyve services
Qualifications:
Education: High School degree or equivalent required. College degree strongly preferred
Experience: Some sales or wireless experience necessary. Office experience preferred.
Required Skills: Ability to fulfill the job duties, skills and responsibilities listed above
Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.
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hl EdXEuL5R
$30k-37k yearly est. 18d ago
Customer Service Attendant
Sud Stop Car Wash
Customer service associate job in Spartanburg, SC
Welcome and thank you for your interest in joining our team!
We're excited that you're considering a career with us. At Sud Stop Car Wash, we're always looking for individuals who bring passion, integrity, and a commitment to excellence in everything they do. This application is your first step toward becoming part of a team that values collaboration, growth, and meaningful impact.
Working for Sud Stop definitely has it perks:
Comprehensive Benefits - including medical, dental, vision, life, disability, and 401(k) retirement plans.
Work-Life Balance Support - paid time off, holidays, sick leave, parental leave, and other forms of protected leave across our companies.
Wellness & Lifestyle Perks - employer-funded Lifestyle Spending Account, Employee Assistance Program, and access to voluntary benefits such as pet insurance, accident, and critical illness coverage.
Growth & Opportunity - a culture of training, development, and internal promotion, with clear pathways for career advancement!
We look forward to learning more about you!
CustomerService Attendant - Sud Stop Car Wash
Do you have great energy, love helping people, and enjoy working in a fast-paced environment? Sud Stop Car Wash is looking for a friendly CustomerService Attendant to join our team in Spartanburg, SC.
About Us
At Sud Stop Car Wash, every car (and every customer!) matters. We take pride in delivering a clean shine and an even brighter experience. Our team is growing, and we're looking for enthusiastic people who value teamwork, positivity, and great service.
What You'll Do
Welcome and assist customers with a positive attitude
Keep things safe, speedy, and sparkling clean
Promote memberships and services to boost sales
Support your team and lead by example
Work outdoors in all weather (on your feet, moving around)
What We're Looking For
Customerservice and/or sales experience
Strong communication skills and a team-first attitude
Reliable transportation
Comfortable working on your feet and lifting up to 50 lbs
Comfortable working outside for prolonged periods of time
Weekend and holiday availability
Car wash experience is a plus, but not required-we'll train the right person!
Pay & Perks
Competitive hourly pay + bonus opportunities
Medical, dental, vision, and life insurance
401(k) with company match
Paid holidays (including 3 “flex” days)
PTO and growth opportunities nationwide
Ready to Grow With Us?
If you're upbeat, dependable, and excited to help people, we'd love to meet you. Apply today and start your journey with Sud Stop Car Wash!
Job Location: 1617 John B White Sr Blvd, Spartanburg, SC 29301
Thank you for taking the time to apply and share your background with us. We recognize the effort that goes into this process, and we truly appreciate your interest in becoming part of our team. If there's a mutual fit, we'll be in touch with next steps. In the meantime, we wish you all the best in your professional journey!
Sud Stop Car Wash is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.
$21k-28k yearly est. Auto-Apply 19d ago
Bike Shop Service Writer
Peachtree Bikes 4.7
Customer service associate job in Hendersonville, NC
About Us
Peachtree Bikes, Sycamore Cycles, and Motion Makers are a connected network of passionate cycling retailers, each with its own local roots but united by a shared mission-to provide exceptional service, top-tier products, and a welcoming experience for riders of all levels. With locations across Georgia and North Carolina, we work together to set the standard for cycling retail, offering opportunities for team members to grow, learn, and thrive in a high-energy, supportive environment. If you're ready to turn your passion for cycling into a career, we'd love to have you join our team.
Join Our Team
Sycamore Cycles is hiring a Service Writer to join our passionate team at our Hendersonville location! Whether you're an experienced bike enthusiast or looking to combine your love of cycling with a rewarding retail career, this is your opportunity to grow in a supportive and dynamic environment.
We're a locally owned and operated bike shop that specializes in mountain bikes, road bikes, and electric bikes. With our commitment to exceptional customerservice and a passion for all things cycling, we've become the go-to destination for riders of all levels.
Position Overview
As a Service Writer, you'll be the first point of contact for customers needing bike service and repairs. Your role is to provide outstanding customerservice, assess bike issues, write accurate work orders, and communicate effectively with both customers and service technicians. You'll ensure every customer leaves confident in their bike's care and excited to ride.
Key Responsibilities
Customer Interaction: Greet customers warmly and listen to their service needs, whether it's a simple tune-up, a repair, or a major overhaul.
Work Order Creation: Diagnose and record bike issues accurately while providing detailed work orders for technicians.
Service Recommendations: Offer expert advice on maintenance needs, part replacements, and upgrades to improve the bike's performance.
Scheduling: Manage service appointments, prioritize urgent repairs, and ensure timely delivery of completed jobs.
Technical Knowledge: Maintain a strong understanding of bike mechanics, including drivetrain systems, brakes, wheels, and e-bike components.
Team Collaboration: Work closely with service technicians to ensure clear communication and smooth workflow.
Customer Follow-Up: Provide updates on service progress and contact customers when bikes are ready for pickup.
Merchandising Support: Assist in promoting parts, accessories, and service packages that enhance the customer's cycling experience.
What You'll Bring
Cycling Knowledge: A strong passion for cycling and understanding of bike components and maintenance.
CustomerService Skills: Friendly, approachable, and able to build trust with customers.
Organized & Detail-Oriented: Able to manage multiple work orders and maintain accurate records.
Technical Background (Preferred): Experience in bike repair or knowledge of mechanical systems is a plus but not required.
Team Player: Willing to collaborate with technicians, sales associates, and other team members.
Communication Skills: Strong verbal and written communication to explain complex repairs in simple terms.
Problem-Solving Ability: Able to think quickly and offer practical solutions for customers' concerns.
Why Work With Us?
Competitive hourly pay plus profit sharing bonus
Employee discounts on Specialized bikes, gear, and accessories.
Access to demo bikes for personal use.
Growth opportunities for those passionate about careers in the bike industry.
Be part of a supportive and inclusive team.
Share your love of cycling with customers every day.
$29k-38k yearly est. Auto-Apply 60d+ ago
Juris Customer Success Consultant
Lexis Nexis 4.4
Customer service associate job in Homeland Park, SC
Do you enjoy collaborating cross-functionally to deliver on common goals?
Do you enjoy working towards resolving complex issues?
About our team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
$63.8k-106.4k yearly Auto-Apply 54d ago
Commercial Retention Representative
Vyve Broadband 3.8
Customer service associate job in Greenwood, SC
Vyve is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Commercial Services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming.
The primary function of the Commercial Retention Representative is to increase commercial revenue by reducing commercial churn through identifying customers who should be on contract or customers whose contracts are expiring. These will be prioritized based on maximum ROI. It includes customer visits and out-bound calls to complete signed renewals. This position reports directly to the Regional Sales Director. Duties and responsibilities include the following:
Handle and identify Business Solutions opportunities for customer's that are not on contract and have contracts that will be expiring
Assist with customer care for Business customers to include account maintenance, account renewals, review contract status and updates
Demonstrate full understanding of current marketing campaigns, products, offerings and have the ability to communicate them clearly to customers
Communicate sales activities, reports, and results as requested by Management
Effectively communicate product and service information, feature functionality, billing procedures, and equipment usage to each customer
Monitor and manage past due accounts
Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service through examining the needs of customers as they pertain to Vyve products/services
Frequent and regular communication with management team
Manage and develop customers through Salesforce Sales Cloud
Knowledge, Skills and Abilities
Ability to work well in a team environment to meet profit center goals/quotas
Exhibit strong sales and customerservice orientation with an inclination towards helping others and proactively handle customer concerns
Salesforce Sales Cloud experience a plus
Capability to stay organized, prioritize multiple tasks in a fast-paced environment and provide follow-through
Strong attention to detail
Demonstrate the urgency to effectively resolve customer issues and/or close a sale
Ability to comprehend, communicate and educate customers regarding features and benefits of Vyve services
Qualifications:
Education: High School degree or equivalent required. College degree strongly preferred
Experience: Some sales or wireless experience necessary. Office experience preferred.
Required Skills: Ability to fulfill the job duties, skills and responsibilities listed above
Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.
How much does a customer service associate earn in Greenville, SC?
The average customer service associate in Greenville, SC earns between $20,000 and $36,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Greenville, SC
$27,000
What are the biggest employers of Customer Service Associates in Greenville, SC?
The biggest employers of Customer Service Associates in Greenville, SC are: