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Customer Service Associate Jobs in Hialeah, FL

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  • Dealer Engagement Specialist

    Onemain Financial 3.9company rating

    Customer Service Associate Job 4 miles from Hialeah

    The Dealer Relationship Representative is responsible for identifying potential dealers and acquiring and developing new auto and powersports dealer business relationships. In this position, you will be responsible for familiarizing dealer staff with our organization and program, which provides loans to consumers through dealers. This position plays a vital role in providing a high level of customer service and support to our Dealers as well as working closely with our internal team members. In the Role Prospect, qualify, and generate sales on Company products/services to new dealer partners. Assist dealer partners with loan origination and deal funding. Assist in the overall dealer performance from set-up to credit quality. Work closely with management to analyze current and future sales prospects and trends. Monitor competition by gathering current marketplace information on pricing, products, and marketing techniques. Work diligently to resolve customer complaints by investigating problems and developing solutions, preparing reports, and making recommendations to management. Requirements HS Diploma/GED required with equivalent work experience in related field 1-3 years of experience within auto dealer or finance industry, with experience and/or strong understanding of credit and lending. Reliable internet and telephone service, and dedicated home office or workspace. Ability to travel up to 75% within a designated territory. A valid driver's license and acceptable motor vehicle records history Preferred: Strong ability to establish and cultivate trusting business relationships Ambitious self starter with an entrepreneurial approach to achieve and exceed goals Ability to collaborate with different partners to provide value to organization initiatives Location: Miami, FL Target base salary range is $65,000-$90,000, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance. Who we Are OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain. Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with: Health and wellbeing options for team members and their dependents Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount) Tuition reimbursement Continuing education Bonus eligible Paid time off Paid volunteer time And more By applying, you consent to your information being transmitted by Zippia to the Employer, as data controller, through the Employer's data processor SonicJobs. See OneMain Financial Privacy Policy at ************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $42k-50.4k yearly Easy Apply 1d ago
  • Senior Customer Experience Specialist

    Westinghouse Electric Company 4.6company rating

    Customer Service Associate Job 11 miles from Hialeah

    We are searching for a Senior Customer Experience Specialist on behalf of our client. This is a 1 yr. contract assignment. (W-2) The person in this role will lead the development, implementation, and ongoing management of customer experience strategies to increase and improve service levels, customer retention, efficiencies, and profitability across all business lines. The person will act as voice of the customer in all programs and company efforts and owns the overall customer experience. This position works cross functionally and has both a strategic and hands on elements which includes direct customer interactions as well as leading cross functional teams. The person's success will be measured by improvements in customer value, satisfaction, loyalty (repeat business), and retention. Location: Pensacola, FL 32520- Miami, FL 33134 - Or Juno Beach, FL 33408 This is a 1 yr. contract assignment. (W-2) Position Specific Description The case management customer experience specialists will collaborate with stakeholders to both analyze and optimize case creation logic and the case management platform (priorities, assignment, management, etc.). This position will own designs and manage the end-to-end user and customer experience for case creation and case management aligned with XD program goals. Will implement customer-centric strategies and measure performance using metrics and KPIs. Will collaborate with cross-functional teams to define product requirements and features that align with user and customer expectations. Job Duties & Responsibilities Leads cross functional team to develop and implement comprehensive customer experience model Implements means to cost effectively measure customer satisfaction across all business lines Designs and supports user experiences, system enhancements and process changes as well as develops requirements, performs system testing and ensures business goals are met. Acts as a change agent by engaging stakeholders cross functionally and advocating for improvements and adoption of changes Leads customer retention initiatives across all business lines Coordinates across sales, marketing, operations and customer service to manage all customer interactions Develops customer life cycle touch point maps to drive customer processes Develops and implement ongoing plan to capture voice of customer and use findings to drive improvements Interacts with customers to improve customer satisfaction and retention Required Qualifications Bachelor's or Equivalent Experience Experience: 4+ years EOE of Minorities / Females / Vets / Disability. FL: 17298
    $20k-38k yearly est. 22d ago
  • Senior Registered Client Associate- Series 7

    Leeds Professional Resources 4.3company rating

    Customer Service Associate Job 11 miles from Hialeah

    Our client is located in Downtown Miami on a hybrid schedule. Responsibilities: Assist financial advisors in managing client accounts and portfolios, ensuring all transactions are processed accurately and timely. Ensure compliance with regulatory requirements and company policies in all interactions with clients. Provide clients with information regarding their accounts, investment options, and financial planning strategies. Collaborate with team members on initiatives to enhance client engagement and satisfaction. Requirements: 4-5 years of experience as a registered client associate Series 7 license Bilingual English and Spanish
    $35k-45k yearly est. 25d ago
  • KYC Client Onboarding Consultant - Broker Dealer

    Phaxis

    Customer Service Associate Job 11 miles from Hialeah

    A global financial firm is looking to hire several Client Onboarding Specialists to join their Wealth Management division, specifically supporting broker-dealer clients. In this role, you will play a crucial part in ensuring a seamless and efficient onboarding experience for new clients, while maintaining compliance with regulatory requirements. ** Bilingual in Spanish is REQUIRED ** ** This is a contract assignment and will be hybrid 3 days onsite in their Aventura office / 2 days remote ** Key Responsibilities: Guide broker-dealer clients through the onboarding process, from initial documentation to account activation. Ensure all client information, documentation, and KYC (Know Your Customer) requirements are accurately collected, verified, and processed in a timely manner. Assist clients in completing necessary forms and provide support throughout the onboarding journey. Serve as the primary point of contact for new broker-dealer clients during the onboarding process. Effectively communicate timelines, requirements, and next steps to clients and internal teams. Address any client queries or concerns and resolve potential issues during the onboarding process. Ensure all client onboarding activities comply with internal policies, regulatory standards, and anti-money laundering (AML) requirements. Maintain accurate records and documentation to meet audit and regulatory standards. Work closely with the compliance and legal teams to stay updated on relevant regulatory changes. Qualifications: Minimum of 3-5 years of experience in client onboarding, preferably within wealth management, broker-dealer, or financial services. Strong understanding of KYC, AML, and regulatory requirements. Excellent communication and interpersonal skills. Detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Proficiency with CRM systems and wealth management platforms. Ability to work independently and as part of a team. Pay: $35-$45/hr
    $35-45 hourly 22d ago
  • Underwriting Customer Service Team Leader

    The Responsive Auto Insurance Company

    Customer Service Associate Job 19 miles from Hialeah

    About the Company Founded in 2007 and headquartered in Plantation, Florida, Responsive is a leading provider of personal auto insurance in Florida. We partner with thousands of agents representing the industry's best and most respected insurance agencies to deliver a top-notch service and claims experience. But Responsive is more than just our name-It's a promise to make auto insurance simple, affordable, and hassle-free. We regularly ask our employees, agents, and customers for feedback. It's how we make good on our mission: to continue raising the bar for service in auto insurance. About the Role As an Underwriting Customer Service Team Leader, you will supervise the underwriting and customer service team, ensuring that all processes are conducted efficiently and effectively. You will plan, organize, supervise and evaluate the performance of the team. You will develop, implement and monitor work plans to achieve Company's business priorities. This role requires the team leader to continually work to improve work processes, procedures and tools applicable to team responsibilities in order to achieve Company goals. You will manage the quality assurance to ensure customer service standards are met and underwriting processes are performed within approved Company underwriting guidelines. You will provide leadership to create and foster a high performing, positive, service-oriented work environment. The ideal candidate will possess strong organizational, time management and conflict resolution abilities. Responsibilities Leads the team to achieve or exceed goals and objectives. Communicates job expectations clearly. Plans and monitors results, including coaching, supporting, and providing constructive feedback to employees. Demonstrates a continuous capacity to learn, adapt, and innovate as business conditions and needs change. Identifies business issues and opportunities. Determines the financial and operational breadth of the opportunity and then creates systems or processes to address the situation. Follows through by building support for recommended solutions and then the necessary documentation and change requests to implement these solutions. Builds our team by recruiting, selecting, and training employees in a safe and secure work environment. Manage employee work schedules including assignments, training, vacations and paid time off. Contributes to the creation of strategic goals by gathering pertinent business, financial, service, and operations information. Maintains quality service by establishing and implementing customer service standards, analyzing and resolving quality and customer service challenges, and recommending process improvements. Appropriately communicates information through department meetings, one-on-one meetings, and appropriate communication. Develops critical skillsets of their team as well as assisting their team with career development goals. Handles customer and agent escalations. Contributes to business goals, performance metrics, and effectively uses tools and technology. Supports workload surges and/or catastrophe operations to include working significant overtime during designated catastrophe events. Partners with internal resources to facilitate operations. Qualifications Bachelor's degree or equivalent underwriting work experience. Required Skills Demonstrated leadership abilities. Must be a team-oriented individual to work with clients, other team members, and internal partners. Availability to work, when appropriate, after hours and on the weekend. Excellent verbal and written communication skills. Bilingual English / Spanish verbal and written. Current Florida 2-20 Resident General Lines license or ability to obtain within initial 90 days. Demonstrated knowledge of Microsoft Office products. Enjoys working in a fast-paced environment and easily acclimates to changes in process/systems for overall improvement of the organization. Strong analytical and problem-solving skills. Ability to learn new technologies. Pay range and compensation package This full-time position is open to experienced candidates with compensation and job responsibilities based on experience and skill set. This job is located onsite in Plantation, Florida. Applicants must be willing to complete tasks outside of formal job requirements. A generous benefits package is offered. The Responsive Offer In addition to a friendly, collaborative environment, we offer a competitive benefits package, training, and ongoing growth opportunities including: 401(k) Medical, dental & vision, including free preventative care Wellness & mental health programs Health savings accounts with company contributions & life insurance options Paid time off Holiday pay Paid & unpaid sick leave where applicable, as well as short & long-term disability FMLA leave Diverse, inclusive & welcoming culture Career development How to Apply Use the “Apply” button at the top of the page to upload a cover letter explaining your interest in this position and a current resume and complete the application process. The Responsive Culture: At Responsive, we know we're only as good as our people, which is why we value integrity and humility. We also give our employees the freedom to make common-sense decisions and offer new opportunities for growth and movement across all our departments. You'd join a dynamic team of people who are: Adaptable: As the industry evolves, we embrace change instead of simply coping with it. New approaches and technologies? No problem. Collaborative: We accept personal responsibility and accept feedback from one another. We give and take suggestions respectfully and transparently. Engaged: We're curious and motivated to humbly serve our fellow team members and customers. We're open to new training opportunities and recognize that putting good ideas into action provides value to our customers. Data-Driven: To protect our capital and stakeholders while boldly seizing market opportunities, we make decisions after we collect and analyze facts. We also use data to learn lessons from both our successes and our mistakes. Equal Opportunity Statement Thank you for your interest in The Responsive Auto Insurance Company. The Responsive Auto Insurance Company is proud to be an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
    $30k-42k yearly est. 23d ago
  • Partnerships & Engagement Specialist

    Applied ABC

    Customer Service Associate Job 12 miles from Hialeah

    The School-Based Services (SBS) Engagement Coordinator is responsible for executing the engagement strategy to expand SBS partnerships, securing new opportunities through proposals and RFPs, and driving direct outreach to school districts. This role involves identifying and connecting with key district decision-makers, generating new partnerships, and developing high-quality proposals that align with district needs and SBS services. The ideal candidate will be proactive, results-driven, and skilled in relationship-building, research, and sales outreach. Key Responsibilities District Engagement & Partnership Development: Develop and execute a proactive engagement strategy to expand SBS partnerships with school districts, charter schools, and educational organizations. Identify and connect with key stakeholders, including special education directors, district administrators, and procurement officials. Conduct cold calling, emailing, and in-person visits to introduce SBS services and generate new partnerships. Schedule and conduct meetings, presentations, and drop-in visits to build relationships and explore potential service agreements. Maintain and track engagement efforts in Salesforce to ensure effective follow-up and pipeline management. Proposal & RFP Management: Identify and monitor relevant RFPs, RFIs, and contract opportunities for SBS services. Lead the proposal development process, including researching, writing, editing, and submitting high-quality responses. Collaborate with internal teams to gather necessary data, pricing, and support materials for proposals. Ensure all proposals align with district requirements, compliance standards, and SBS capabilities. Maintain in Salesforce documentation of past proposals, responses, and outcomes for continuous improvement. Sales & Market Expansion: Actively prospect and qualify new opportunities outside of RFPs by researching district needs and potential service gaps. Develop and maintain a strong pipeline of potential school district clients. Work with leadership to refine sales strategies, messaging, and value propositions to drive new district contracts. Assist in negotiating and securing new service agreements with districts. Marketing & Event Strategy: Assist in developing marketing materials, presentations, and content to support engagement efforts. Contribute to SBS event strategy by coordinating participation in conferences, trade shows, and district meetings to promote services and generate leads. Work closely with leadership to develop targeted messaging that highlights SBS strengths, differentiators, and service offerings. Qualifications & Skills: Bachelor's degree in Business, Communications, Education, Public Relations, or a related field. 2+ years of experience in business development, sales, relationship management, grant writing, or proposal coordination, preferably in education or healthcare. Proven ability to prospect, cold call, and engage new clients through direct outreach and networking. Strong research and writing skills with experience drafting professional proposals. Ability to communicate effectively with school district leaders and stakeholders. Experience with CRM systems (Salesforce preferred) and proficiency in Microsoft Office. Highly organized with strong attention to detail and ability to manage multiple projects. Knowledge of school-based services, special education, or ABA therapy is a plus.
    $33k-54k yearly est. 9d ago
  • Client Services Representative

    Siegfried Rivera Pa

    Customer Service Associate Job 13 miles from Hialeah

    Siegfried Rivera, PA is seeking a Client Services Representative for its collections department. This role is the primary point of contact for homeowners regarding account inquiries. The ideal candidate must have a minimum of two (2) years' experience in Condominium/HOA collection process, be detail-oriented and have strong written and verbal communication skills. The candidate must be able to provide professional and solution-oriented support while assisting with association collection efforts. This is an onsite position in our Coral Gables office. Job Duties: Answer and screen inbound calls and emails regarding association account inquiries Assist homeowners in understanding their account statuses Provide exceptional customer service Work closely with the collections team and assist with mailings Data entry into case management software Assist with processing payments and disbursements E-filing and e-recording of documents Able to adapt to work in a fast-paced environment with a “can do” positive attitude Requirements: Minimum of 2 years' experience in Condominium and HOA collection process is preferred Knowledge with ledgers and breakdown of outstanding amounts is required Strong customer service, written and verbal communication skills Proficiency with Microsoft Office Knowledge of PerfectLaw is a plus Bilingual - English and Spanish are required Must be able to multitask and successfully manage a variety of demands daily Education: Seeking a minimum of an associate degree or certificate for legal assistant; however, may substitute experience for qualified/skilled candidates. Equal opportunity employer. We offer a competitive salary and comprehensive benefits package. Compensation details: 45000-58000 Yearly Salary PI077070918b68-26***********2
    $22k-34k yearly est. Easy Apply 7d ago
  • Sales Associate

    Breeze Creative 3.8company rating

    Customer Service Associate Job 11 miles from Hialeah

    Company Breeze Creative is an interactive experience design company. We develop unique experiences using physical and virtual elements that educate, excite, and amaze. Our clients span a multitude of industries all around the world, enjoying our unique variety of interactive technologies that bring life to family entertainment centers, schools, museums, healthcare facilities and more. We are passionate about providing clients with personalized experiences. All of our products can be customized in both content and scale, ensuring our clients achieve the experience they envision. We also design and build custom projects from start to finish, including concept design, project management, graphic design, content and software development, interactive technologies, and delivery and installation. Role Description Breeze Creative is looking for a team member to join our High-performing, Sales Specialist team. This is a full-time on-site role for a Sales Associate at Breeze Creative located in Miami, FL. The Sales Associate will be responsible for day-to-day sales activities including prospecting, lead generation, client meetings, and closing sales deals. Your duties will include contacting customers leads, Collecting key information and closing the sale. Develop relationship with prospects to uncover needs through effective questioning to qualify interest and viability. Update activity and contact information within the CRM system and support reporting efforts. Qualifications Strong communication and interpersonal skills Experience in sales, customer service, or related field Ability to work in a fast-paced environment Knowledge of sales techniques and strategies Excellent negotiation and problem-solving skills Proficiency in Microsoft Office and CRM software Bachelor's degree in Business Administration or related field is a plus
    $27k-39k yearly est. 4d ago
  • Customer Support Representative

    Playbypoint

    Customer Service Associate Job 11 miles from Hialeah

    About the Company: Playbypoint is at the forefront of the racquet sports industry, providing innovative enterprise software solutions that transform how clubs, players, and coaches operate and enhance their game. As we continue to expand our reach and develop our product offerings, we're looking for a dedicated Customer Support Representative to join our team. If you have a passion for technology, sports, and delivering excellent customer service, this role offers an exciting opportunity to contribute significantly to a dynamic industry. Job Description: As a Customer Support Representative at Playbypoint, you will be a key player in ensuring that every customer experience is outstanding. You'll assist our clients in leveraging our platform to its fullest potential, providing top-notch support and ensuring their complete satisfaction. Your role will be crucial in guiding our clients through our intuitive software, making every interaction a smooth and enjoyable journey. Key Responsibilities: Engage with customers across a variety of channels, including live chat, email (tickets), phone, and screen shares, to provide responsive and thorough support. Help customers navigate and maximize the benefits of our software solutions, including providing training and practical tips. Resolve any software-related issues, offering timely and effective solutions or alternatives. Work closely with our development team to address and resolve complex technical issues, ensuring continuous product improvement. Maintain detailed and accurate records of all customer interactions, support requests, and actions taken. Continuously develop and refine customer support practices to enhance our service quality. Gather and communicate customer feedback to our product development team to help drive future enhancements. Qualifications: Fluent in English; proficiency in Spanish is a significant plus. Experience in customer or technical support; familiarity with SaaS environments preferred. Skilled in using help desk software and remote support tools; experience with Zendesk or Intercom is highly beneficial. Exceptional problem-solving skills and the ability to multitask effectively in a fast-paced environment. Excellent communication skills, both written and verbal. A positive, empathetic attitude combined with the ability to be coachable and collaborative. Proactive and adept at taking initiative and adapting to evolving situations. What We Offer: A competitive salary and benefits package, including bonus potential. Comprehensive health insurance plans: Medical, dental, and vision, with shared costs. An amazing company culture that values transparency and collaboration, and encourages having fun while we work! Additional Information: This position is based at our Miami office. Visa sponsorship for this role is currently not available. Join Us: Are you driven by innovation and passionate about delivering cutting-edge solutions? We're eager to meet you! Join Playbypoint and play a crucial role in shaping the future of racquet sports. Apply today and be part of a team that's committed to excellence in both products and service!
    $30k-40k yearly est. 24d ago
  • Customer Service Specialist

    Easirent.com

    Customer Service Associate Job 19 miles from Hialeah

    Job Title: Customer Service Specialist Salary: $37,500 per year for 40 hours per week Job Type: Full-time, Office-based Benefits: Paid Time Off (PTO) Health Insurance 401K About Us: Easirent is dedicated to providing exceptional car rental services to our customers across various branch locations. We take pride in our customer-centric approach and continuously strive to enhance the overall customer experience. Join our dynamic team and be a part of an exciting journey! Job Description: As a Customer Service Specialist at Easirent's corporate office, you will play a crucial role in ensuring customer satisfaction. Your responsibilities will include: Handling customer queries and resolving issues promptly. Collaborating with branch locations to provide seamless service. Coordinating with booking partners to help our mutual customers with any queries. Maintaining accurate records of customer interactions. Providing exceptional support through various communication channels (phone, email, chat). Qualifications: Previous experience in customer service or related field is preferred. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Proficiency in using computer systems and Sales Force software. Strong problem-solving skills and attention to detail. Why Join Us? Be a part of a supportive and collaborative team. Opportunities for growth and career advancement. Competitive salary and comprehensive benefits package. Work in a vibrant and dynamic environment at our Fort Lauderdale corporate office. If you are passionate about delivering exceptional customer service and looking for a fulfilling career, we would love to hear from you! How to Apply: Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining Easirent to ******************. We look forward to welcoming you to our team!
    $37.5k yearly 3d ago
  • Retail Associates - Transition into a New Industry

    The Connor Group 4.8company rating

    Customer Service Associate Job 25 miles from Hialeah

    Ready to apply those retail/restaurant/hospitality skills towards a rewarding and long-term career? We offer a structured 40 hour schedule, full benefits, great starting pay plus uncapped bonuses on top! ZERO industry experience required, we'll teach you everything you need to know! As a leasing/sales consultant, you will be the face of the property and responsible for building relationships to drive sales and increase retention. Are you the following...? Are you naturally persuasive? Do your achievements put you in the top 10% of everything you do? Do you enjoy building relationships and connecting with people? Do you thrive in a fast-paced environment? Do you need to cross something off your list every day to feel accomplished? If this sounds like you, this is your chance to advance your career! What's GREAT about The Connor Group... The Connor Group is a national leader in operating luxury apartment communities and is considered the best in its industry. In nearly 30 years, we've grown from zero to $5 billion in assets. Along the way, we've won national awards for best places to work, innovation, leadership, and community involvement. In 2023, we were awarded "Best Places to Work by Titan Business Awards. In addition, we won Best Places to Work in 2017, 2019, and 2020, becoming 1 of 50 companies to win this award back to back. But we're most proud of our more than 400 associates, who remain our No. 1 key to success.
    $23k-26k yearly est. 3d ago
  • Reservation Specialist

    PRG Reservations 4.4company rating

    Customer Service Associate Job 7 miles from Hialeah

    Are you a top-performing sales professional ready to take your career to the next level? Do you have a passion for luxury, hospitality, and selling high-ticket products? If so, we want you to join our elite team of Reservation Specialists for some of the world's most luxurious resorts! What We Offer: Base Salary PLUS High Commissions - Your earnings are in your hands. With an uncapped commission structure, you are in control of your income. Achieve $120,000+ a Year - Our goal is for every agent to make $120,000+ annually, but top sellers can earn much more! No Limits on Earning Potential - The harder you work, the more you earn. There's no cap on commissions or potential! Sell the Best of the Best - Represent world-class luxury resorts, the ultimate in opulence and experience. When you sell, you're offering the best of the best! What We're Looking For: Motivated, self-driven individuals with a passion for sales Proven ability to close high-ticket sales and achieve exceptional performance Strong communication skills with the ability to connect with high-end clients A desire to work in the luxury travel and hospitality space Hungry for financial growth and career advancement Why Choose Us? This is not your typical sales job! We are looking for individuals who are ready to push their limits, go above and beyond, and become the best in the business. If you're driven by success, thrive in a competitive environment, and are ready to earn what you're worth - this is the opportunity for you. The Sky's the Limit: We are not just offering a job; we're offering a chance to be a top performer in one of the most lucrative and prestigious industries. If you have the hunger, we have the rewards. Ready to Join? Are you fluent in English and Spanish, and have experience in Hospitality, Sales or Customer Service? If so, we have an exciting opportunity for you to earn HIGH Commission Pay! Our Luxury Hotels and Resorts offer our guests and Vacation Club Members top-tier service. As a Luxury Call Center Sales Representative, you will engage with high-net-worth clients, offering exclusive luxury packages and experiences. Join one of the leading luxury hospitality brands, known for providing exceptional service to our guests and Vacation Club Members. This is an exciting opportunity to become part of our Miami Call Center team, where you will assist guests in planning their future vacations and guide Vacation Club Members on maximizing their membership benefits. Payment will be Florida's minimum wage ($13 hour) The First 3 months you will receive a wage support of $800 biweekly plus regular wage. Please note this is a 6- or 8-hours full-time position that requires bilingual mandatory (English and Spanish), weekly-weekends in-office work and must have an International Valid Passport. If you are passionate about the tourism industry and enjoy traveling, you will be an excellent fit for our team. Key Responsibilities & Duties Handle Members Requests. Provides General Resort Information. Educate clients with Resort properties and brands. Receives inbound calls from clients seeking to boob Reservations. Confirms Reservations and collects prices in full through the computer -based system. Provides booking and Reservation services to clients. Referral networks concerning reservations arriving by e-mail, telephone, CRM, or through the reservation system. Processing inquires. Required Qualifications: Excellent Interpersonal and Customer Service skills. Proficient computer and 60 wpm typing skills (ability to learn new software). Sales and Negotiating skills with the ability to meet or surpass monthly sales goals. Strong analytical and problem-solving skills with the ability to proactively recommend additional products and services. Excellent verbal and written communication skills, including active listening. Ability to work as a team member as well as independently. Ability to effectively and pleasantly communicate with people at all levels and from various backgrounds. Strong sales and negotiating skills with a focus on high-value luxury travel packages, not retail products Ability to thrive in a fast-paced, high-pressure environment. Benefits: Health Insurance: Company pays a percentage of premiums. Life Insurance: Fully paid by the company. Long-Term Disability: Fully paid by the company. Vision and Dental Insurance Short-Term Disability (STD) 401(k) Program: Eligible after one year of employment. Paid Time Off (PTO) Vacation Days: 10 paid vacation days after 6 months of employment. Work Location: This position is ON Site ONLY in Doral, FL (Miami-Dade). You must be able to commute to the office daily. Job Type: Full-time Shift: Day shift Evening shift Morning shift Experience: Customer Service: 3 years (Required) Sales Call Center: 3 years (Required) Language: English (Required) Spanish (Required) Salary:$13 hourly+ high commission Different shifts
    $29k-34k yearly est. 3d ago
  • Banking Services Specialist

    Bradesco Bank

    Customer Service Associate Job 13 miles from Hialeah

    Only candidates with US Work Authorization will be considered. Job Summary: Exercises technical expertise and knowledge of functions, policies and procedures while performing Letter of Credit transactions such as issuances, negotiations, and payments. In addition, same expertise and knowledge should be applied to transactions related to Documentary Collections. Primary Responsibilities: Carefully reads and follows instructions and/or documents to determine disposition of items, this includes issuance, payment, and negotiation. When necessary, coordinates with Account managers for proper processing of instructions. Following procedures inputs information in the Letters of Credit/Documentary Collections system verifying that all information provided is accurate, complete, and follows the applicable regulations and the Uniform Customs and Practices for Documentary Credits (UCP 500) for Letters of credit and International Chamber of Commerce (I.C.C.) Publication No. 522 for Documentary Collections. Follow up on instructions and documents provided by the Account Manager and keep files up to date. Makes sure that the names of all buyers, beneficiaries, assignees of assignments of proceeds and transferees, as well as the names of all vessels, planes and transportation companies appearing in all letters of credit and documentary collections processed by the department must without exception, be scanned against the OFAC list and other lists according to the Bank Secrecy Act policies and procedures of the bank. Knowledge of ACH Process. Verifies that all work has been processed correctly. Prepares and process check payments and fund transfer when necessary or requested. Prepares and sends correspondence either via regular mail or courier. May use SWIFT and/or e-mail to obtain and transmit information to customers, agencies and/or vendors. Performs necessary research and investigations and/or assists supervisor in finding information to process work. Keeps control of any new instructions or amendment received. Properly report discrepancies to the interest parties and act according to policies and procedures to correct any problem that may have arisen. When necessary, do the corresponding traces and follow up according to procedures. Reconcile and investigate any differences encountered in the reports and/or system. Perform functions related to wire transfer transactions. Validate and process payments, such as swifts, wire transfers and bank to bank requests. Qualifications: To perform this job successfully, an individual must be able to perform each duty satisfactorily. Education and Experience: Two years of college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. Language Skills: Speak, read, and write English and Spanish. Ability to read and interpret documents such as regulations, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Other Skills and Abilities: Computer literate with basic knowledge of standard word processing, spreadsheet, and database programs. Equal Opportunity/Affirmative Action Employer, M/F/V/D Search for this job, NO EMPLOYMENT AGENCIES, HEAD HUNTERS, EXECUTIVE SEARCH FIRMS OR REPRESENTATIVE CALLS PLEASE.
    $29k-52k yearly est. 25d ago
  • Sales Associate - Miami, Bal Harbour

    Hublot

    Customer Service Associate Job 11 miles from Hialeah

    A master in the Art of Fusion, respecting the tradition and creative vision of the 21st century, Swiss watchmaker Hublot places innovation at the heart of its growth strategy. Driven by a young spirit, resolutely looking to the future, Hublot's teams are constantly looking for innovative concepts, which is Hublot's trademark. Beyond the development of major watchmaking complications, Hublot is associated with the biggest names in the world of sport, through collaborations with FIFA, UEFA, Kylian Mbappé, Usain Bolt, Novak Djokovic and many more. Hublot touches on many varied fields including music - with the famous virtuoso pianist Lang Lang as well as DJ Snake - and art with Takashi Murakami or Sang Bleu, among others. As a committed and dedicated member of the team, the Sales Associate plays a key role in helping the boutique to achieve success through the achievement of team targets. Customer service is at the heart of this role and ensuring a high level of brand and product knowledge is vital to achieve a positive brand experience for the clients and repeat sales. ESSENTIAL JOB FUNCTIONS Professionally handling and advising customers of products and services resulting in the achievement of store sales targets Merchandising displays and ensuring high standards are maintained within the store Provide high quality service to customers face-to- face and over the telephone Completing sale documentation and efficient use of internal till and stock systems Altering and fitting customers watches Maintain high level of product and brand knowledge Attend and contribute to brand events Build client relationships and develop client book Capturing clients and potential client's information and complete CRM database Supporting in Instagram posting of the boutique when needed by creating content Support in open and closing procedure of the boutique Provide in-store after-sales service working with the after-sales teams to achieve a high level of customer service and satisfaction Profile: 3+ years retail experience with the majority of time spent in luxury Previous experience in Watch industry desired Proactive, independent and team spirit Highly professional manner and customer service skills Ability to develop extensive brand and product knowledge Able to meet sales targets and to work effectively within a team Full Time Regular position with full benefits Location: Bal Harbour
    $22k-34k yearly est. 2d ago
  • Retail Associate

    Room Eight Studio

    Customer Service Associate Job 40 miles from Hialeah

    Retail Boutique located in Pineapple Grove. Specializes in women's contemporary apparel, jewelry, beauty and accessories. Role Description This is a part-time on-site Retail Associate role located in Delray Beach, FL. The Retail Associate will be responsible for tasks such as inventory management, providing customer-focused service, and ensuring a positive customer experience. Qualifications Interpersonal Skills, Communication Customer Experience, Customer-focused Service Inventory Management Ability to work well in a team Experience in retail or customer service is a plus High school diploma or equivalent Relevent knoweldge in fashion
    $22k-28k yearly est. 22d ago
  • Customer Service Agent - Online Ticket Support (Zendesk)

    Dynamico

    Customer Service Associate Job 19 miles from Hialeah

    Customer Service Agent Type: Full-Time (Friday - Tuesday 10am-7pm Schedule) About Us: We're seeking a dedicated and detail-oriented Customer Service Agent to join our team and provide exceptional support to our clients through online ticket systems like Zendesk. If you have a knack for problem-solving, excellent writing skills, and a passion for helping customers, we'd love to hear from you! Responsibilities: Respond to customer inquiries and service requests via Zendesk in a timely and professional manner. Identify and resolve customer issues effectively by researching solutions or escalating as necessary. Maintain accurate and thorough records of all customer interactions. Ensure written responses are clear, grammatically correct, and free from errors. Work collaboratively with other team members to improve customer support processes. Stay updated on company products, services, and policies to provide accurate information to clients. Qualifications: Excellent written communication skills, including proper spelling and grammar. Strong problem-solving skills and the ability to think critically. Previous experience using Zendesk or similar ticketing systems is a plus. Ability to handle multiple inquiries simultaneously while maintaining attention to detail. A proactive attitude with the ability to work independently and as part of a team. Customer-focused mindset with a commitment to providing exceptional service. What We Offer: Competitive compensation Opportunity to work with a supportive and collaborative team Room for professional growth and development How to Apply: If you're passionate about delivering top-notch customer support and meet the qualifications above, we want to hear from you! Please submit your resume and a brief cover letter highlighting your experience and why you're a great fit for this role.
    $21k-27k yearly est. 12d ago
  • Entry Customer Service Representative

    Gravity It Resources

    Customer Service Associate Job 8 miles from Hialeah

    Job Title: Entry Customer Service Representative Job-Type: Direct Hire Referral Fee: +/- $750 Employment Eligibility: Gravity can only consider US Citizens or Green Card Holders at this time. Salary/Hour Expections: $17 - $19/Hour for an annual salary of $35K - $39.5K Position Overview Gravity is seeking a Customer Service Representative who will support customers in resolving issues by answering questions, routing calls to the appropriate department, creating tickets, and providing product and service information. Main Duties/Responsibilities: Interact with customers via telephone, email, or online chat to provide support and information on assigned products or services. Handle customer inquiries and complaints by directing calls to the appropriate person/department (transferring calls, creating a sales lead, and/or creating a ticket). Troubleshoot and resolve product issues, working with account managers and technical teams. Ensure that proper actions are taken to address customers' problems and concerns, utilizing knowledge of specific products or services to assist or escalate as needed. Assist customers in effectively utilizing SAAS solutions and finding value in the services provided. Document and update customer records in CRM systems based on interactions to track inquiries, complaints, and comments. Provide information on products and services, as well as updates on returns. Perform other related duties as assigned. Required Skills/Abilities: Ability to build rapport with clients. Strong organizational skills with the ability to prioritize and multitask. Professional and positive demeanor over the phone. Excellent written and verbal communication skills. Service-oriented with the capability to resolve customer grievances. Proficient computer skills and ability to learn new software. Education and Experience: Previous experience in customer service and technical support roles. Technology-related experience is a plus. Experience with CRM systems (e.g., HubSpot, Salesforce) is a plus. High school diploma or equivalent required; a college degree is a plus. Customer service experience required. Experience with a related product or service preferred.
    $35k-39.5k yearly 5d ago
  • Sales Associate

    Mango 3.4company rating

    Customer Service Associate Job 13 miles from Hialeah

    MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 80 countries. Our team is made up of people of 112 nationalities. In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have, and we work together to achieve results. For our MANGO store on Lincoln Road in Miami Beach, Florida we are currently recruiting Multifunctional Sales Associates to join our team. The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will primarily be in charge of scheduling and preparing our sales team for important meetings and trade shows. You will provide outstanding customer service by liasoning between the sales team and the customer. Key Responsibilities: · To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve · To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner · To be able to serve multiple customers simultaneously and offer excellent service to all of them · To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team · To prioritize customer service and elevate the customers' experience. · To be familiar with and offer services according to the needs of customers in order to maximize sales · To provide support by maintaining an optimal store image that is attractive to customers at all times We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable. Requirements: · Preferred 1+ years prior work experience in a retail sales environment · Customer service oriented · Independent work ethic, time management skills · Self-motivated with a desire to achieve results and excel individually, and as a team · High energy, enthusiastic, passionate and upbeat attitude · Fosters genuine connection through compassion, empathy, integrity and building trusting relationships · Strong communication skills · Ability to adapt - energy and speed · Computer skills to operate point of sale system is a plus What makes us special? · Discount on all our lines (Woman, Man, Kids, Teen & Home) · Uniform per season · Insurance Benefit: You only pay a % of the value (If you work 30+ hours per week you are eligible!) · Holidays + Floating Holidays · Commission paid monthly · Opportunities for constant development to other positions within the International Retail structure or Headquarters in Barcelona with varied challenges that generate learning on the job. · You will be part of a leading company in the fashion industry, dynamic and in full innovation · Close, inspiring and ambitious work environment You got it? We like you
    $23k-32k yearly est. 24d ago
  • Customer Service/Logistics Representative

    Hirefinderrpo

    Customer Service Associate Job 13 miles from Hialeah

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $22k-31k yearly est. 5d ago
  • Senior Registered Client Associate

    Leeds Professional Resources 4.3company rating

    Customer Service Associate Job 11 miles from Hialeah

    As a Registered Private Client Associate you will play an integral role in the success of the branch. You will assist in administering, marketing and growing client relationships, working closely with our Financial Advisors (“FAs”) to enhance and grow their business Responsibilities Assisting in the delivery and execution of financial plans, supporting branch leadership and covering additional teams and PCAs as needed will be crucial to this position You will also help develop and maintain client relationships by organizing and implementing productivity-based campaigns You may be asked to perform operational responsibilities as well Able to compose effective client correspondence in accordance with established policies and procedures Initiative - Proactively utilizing available technology and tools to support efficient and effective time management; Able to assist FAs in organizing and implementing productivity-based campaigns; Knowledgeable, in accordance with established policies, of all firm technology necessary to provide quick responses to FA and client inquiries Building Relationships - Connecting with others in a way that fosters trust and creates collaborative relationships; Able to anticipate potential issues and/or problems and alert respective FA and/or Branch Management as necessary Requirements: High School diploma; Associate's or Bachelor's degree preferred Series 7 required and series 66 a plus Fluency in English and Spanish Able to work effectively in a fast paced, deadline-oriented environment Strong attention to detail Able to work effectively as part of a team High ethical standards
    $35k-45k yearly est. 16d ago

Learn More About Customer Service Associate Jobs

How much does a Customer Service Associate earn in Hialeah, FL?

The average customer service associate in Hialeah, FL earns between $20,000 and $38,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average Customer Service Associate Salary In Hialeah, FL

$27,000

What are the biggest employers of Customer Service Associates in Hialeah, FL?

The biggest employers of Customer Service Associates in Hialeah, FL are:
  1. Walgreens
  2. Southeastern Grocers
  3. The Hertz Corporation
  4. The TJX Companies
  5. Hertz Project Unit
  6. The Home Depot
  7. Fresco y Mas
  8. Southshore Association
  9. American Welding Society
  10. Marshall Retail Group/InMotion
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