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Customer service associate jobs in Huntington, WV

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  • Client Success Specialist - 100% Commission (TSG-20251204-042)

    Strickland Group LLC 3.7company rating

    Customer service associate job in Huntington, WV

    Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
    $43k-78k yearly est. 7d ago
  • CUSTOMER RELATION SPECIALIST Retail Customer Service Office Duties

    Big Sandy Superstore 4.0company rating

    Customer service associate job in Ashland, KY

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #bssales
    $26k-37k yearly est. 16d ago
  • Customer Service Quality Assurance Spec II

    ASM Research, An Accenture Federal Services Company

    Customer service associate job in Charleston, WV

    Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares measurements between team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. + Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Uploads communications to system after obtaining necessary approvals. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of operational process improvement initiatives on a regular basis, as well as through long-term projects. + Coordinates with client and other Quality team members to obtain content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent relevant experience + Professional Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific Skills** + Extensive experience with quality assurance program creation or execution. + Extensive Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Superb Internet software and Windows operating systems and software skills. + Exceptional ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $24.09/hour EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $24.1 hourly 19d ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Customer service associate job in Flatwoods, KY

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $25k-33k yearly est. 15d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service associate job in South Point, OH

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $24k-33k yearly est. 19d ago
  • Customer Service Associate

    Thoroughbred Express Auto Wash

    Customer service associate job in Cross Lanes, WV

    Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Key Duties and Responsibilities Focus on providing a positive customer experience. Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management. Greet customers with a warm smile, review and educate on services, and assist with payment. Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility. Direct the Driver into the entrance to the car wash or guides them onto tracks. Carry out periodic maintenance of equipment used in washing to keep them in proper working order. Perform cleaning of facility and ensure everything is kept in the appropriate place and organized. Provide assistance to customers in any area concerning car wash process. Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. Additional duties as assigned. Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves Additional Benefits: • Quarterly Bonuses • Milestone Bonuses • Competition Bonuses • Unlimited Commissions • Tips • Employee Recognition • Medical, Dental and Vision for Full Time Employees • Paid Time Off + Holiday Pay for Full Time Employees
    $23k-30k yearly est. 60d+ ago
  • Insurance Customer Service Agent

    The Hutch Agency

    Customer service associate job in Proctorville, OH

    Job Description For 30 years, The Hutch Agency has been a trusted name in the Proctorville, OH community and surrounding areas, including Huntington, WV, and Ashland, KY. Ten years ago, we expanded to a second location in Lexington, KY. Our motto, "Caring People, Professional Advice," reflects our commitment to our customers. Our agency thrives on teamwork, honesty, integrity, and a passion for learning. Were not just looking for anyone to join our team; we seek individuals who care about others, are eager to learn, and maintain a positive attitude. Negativity doesnt fit in with our culture, and we welcome those who share our values. We are looking for a dependable , caring, compassionate and detail-oriented Insurance Customer Service Agent to join our Proctorville, OH office. In this role, you will be the face of our agency, helping customers navigate their insurance needs with care and professionalism. This position offers a base salary plus bonus opportunities, with total compensation ranging from $31,200 + annually depending on experience, etc. If youre looking to join a team that values integrity, cares about its employees, and is dedicated to helping customers make informed decisions, The Hutch Agency might be the perfect place for you! Apply today to start your journey with us. Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Evenings Off Weekends off License Continuing Ed Reimbursement Family friendly Paid Volunteer Days Career Growth OpportunitiesTeam Meetings Responsibilities Provide exceptional customer service by addressing client inquiries and needs. Gather and accurately input information from prospects seeking insurance quotes. Utilize our rating system to efficiently enter and quote prospects. Assist in analyzing clients current policies to identify needs and opportunities. Support agency growth by seeking out cross-selling opportunities. Maintain a positive, team-oriented attitude and offer assistance to colleagues when needed. Requirements No license is required before starting, but licensing is required within 60 days. Licensing assistance is provided. Preferably 2 years of prior insurance or sales/customer support experience. Attention to detail and excellent time-management abilities. A sensitivity to the nuances of communication in both verbal and written form, and the ability to listen, ask probing questions, and document your findings. Ability to follow up with clients and cross-sell/upsell new policies. Be comfortable with and able to use social media to promote yourself and the agency when needed A genuine interest in helping others and working in a collaborative environment.
    $31.2k yearly 5d ago
  • Care Coordinator (OhioRISE)

    Integrated Services for Behavioral Health 3.2company rating

    Customer service associate job in Jackson, OH

    Job Description We are seeking a Care Coordinator! Jackson County, OH Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual. The Care Coordinator's job responsibilities involve service linkage and care coordination, engaging and working with children, youth, and families with significant behavioral health needs. Care Coordination team members should have a thorough understanding of local communities, be skilled at developing working relationships with community agencies, and identify potential community supports for development to assist families/caregivers working collaboratively with Child and Family Teams. Care Coordination staff ensure children, youth and families have a voice and choice in all coordinated care and services provided. The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure. Essential Functions: Joins with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families. Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning. Identifies strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes. Coordinates family-based services for children, youth, and families in their home, school, and community. Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family. Engages and builds positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans. Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families. Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources. Remains current with all training requirements, including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc. All other duties as assigned. Minimum Requirements: Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field: three years with a high school diploma or equivalent; or two years with an associate degree or bachelor's degree; or one year with a master's degree or higher Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment). Two years of experience in a coordinated supportive services or care coordination role preferred. Experience working with people with autism spectrum disorders and developmental disabilities preferred. Experience in one or more of the following areas: family systems community systems and resources case management child and family counseling or therapy child protection child development Be culturally humble or responsive with training and experience to manage complex cases Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders, and who are engaged with one or more child-serving systems (e.g. child welfare, intellectual and developmental disabilities, juvenile justice, education) Excellent organizational skills with the ability to stay focused and prioritize multiple tasks Demonstrates a high degree of cultural awareness. Experience with multi-need individuals and families. Broad knowledge of community service systems. Willing to participate in and lead cross-systems care coordination. Able to effectively communicate through verbal/written expression. Must be able to operate in an Internet-based, automated office environment. Valid Driver's License required. Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package! Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: ***************** OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $20.2-25 hourly 25d ago
  • CPC Processor Customer Support

    Datavant

    Customer service associate job in Charleston, WV

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is a Remote role (Call Center) - Full-Time: Monday - Friday 8am-4:30pm CST - Comfortable working in a high-volume production environment. - Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $15-18.3 hourly 11d ago
  • Environmental Services Specialist I

    The Counseling Center 3.6company rating

    Customer service associate job in Portsmouth, OH

    Job Details Entry Portsmouth, OH Part Time None $13.05 Environmental Health, Safety & SecurityDescription JOB DESCRIPTION: Fire Watch, Part-Time. The Environmental Services Specialist I is responsible for maintaining the appearance and condition of the facility and grounds, and other services as deemed necessary by the supervisor, ESS Lead, and when applicable ESS II. ESSENTIAL FUNCTIONS Essential functions are duties, which are essential or primary to the position or the reason the position exists. An individual must be able to perform the essential functions of the position with or without reasonable accommodation. 1. Maintains cleanliness of the facility, fulfilling the requirements of the daily, weekly, and monthly cleaning schedule. 2. Performs minor repairs to facility using hand and power tools to maintain functionality and interior appearance. 3. Notifies Lead of any specialized or major repairs needing attention. 4. Maintains exterior grounds such as litter removal, weed trimming, or upkeep of landscaping. 5. Prepares conference rooms for scheduled meetings/activities. 6. Responsible for completing all necessary safety courses as offered through TCC. SECONDARY FUNCTIONS Secondary functions are duties, which are not exclusive of the position, can be performed by other positions; however, secondary duties are to be performed for the efficiency of The Counseling Center, Inc. 1. Performs any other duties as assigned by the Lead. COMPETENCIES 1. Skill in the utilization of household cleaning equipment, supplies and maintenance tools including, but not limited to vacuum cleaner, kitchen appliances, hand and power tools. 2. Ability to maintain accurate and timely records. 3. Skills in effective interpersonal communication. Qualifications MINIMUM QUALIFICATIONS, INCLUDING TRAINING AND EXPERIENCE 1. High School Diploma or equivalent preferred. 2. Knowledge of addiction and recovery preferred. 3. Maintains applicable agency trainings. 4. Lifting up to 50lbs required.
    $30k-35k yearly est. 60d+ ago
  • Captain - Customer Service

    Daveandbusters

    Customer service associate job in Barboursville, WV

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $9.25 - $13.25 per hour Salary Range: 9.25 - 13.25 We are an equal opportunity employer and participate in E-Verify in states where required.
    $9.3-13.3 hourly Auto-Apply 60d+ ago
  • CUSTOMER RELATION SPECIALIST

    Big Sandy Superstore 4.0company rating

    Customer service associate job in Hurricane, WV

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES
    $25k-35k yearly est. 7d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service associate job in Wheelersburg, OH

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $24k-33k yearly est. 19d ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Customer service associate job in Ironton, OH

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $26k-34k yearly est. 15d ago
  • Customer Service Associate

    Thoroughbred Express Auto Wash

    Customer service associate job in Ashland, KY

    Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Key Duties and Responsibilities Focus on providing a positive customer experience. Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management. Greet customers with a warm smile, review and educate on services, and assist with payment. Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility. Direct the Driver into the entrance to the car wash or guides them onto tracks. Carry out periodic maintenance of equipment used in washing to keep them in proper working order. Perform cleaning of facility and ensure everything is kept in the appropriate place and organized. Provide assistance to customers in any area concerning car wash process. Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. Additional duties as assigned. Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves Additional Benefits: • Quarterly Bonuses • Milestone Bonuses • Competition Bonuses • Unlimited Commissions • Tips • Employee Recognition • Medical, Dental and Vision for Full Time Employees • Paid Time Off + Holiday Pay for Full Time Employees
    $23k-31k yearly est. 60d+ ago
  • Client Retention Associate - 100% Commission (TSG-20251204-041)

    Strickland Group LLC 3.7company rating

    Customer service associate job in Charleston, WV

    Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
    $38k-65k yearly est. 7d ago
  • Emergency Services Specialist

    The Counseling Center 3.6company rating

    Customer service associate job in Portsmouth, OH

    Job Details Portsmouth, OH Portsmouth, OH Full Time $15.42 - $17.06 Third ShiftDescription JOB DESCRIPTION: Full-Time, Third Shift. The Emergency Services Specialist is responsible for assisting with the management of the facility and providing supervision of day-to-day client activities. The ESS will also provide and document treatment services according to the treatment plan provided. ESSENTIAL FUNCTIONS Essential functions are duties, which are essential or primary to the position or the reason the position exists. An individual must be able to perform the essential functions of the position with or without reasonable accommodation. 1. Gathers information on individual and identifies client's strengths, weaknesses, needs and problems and reports to the Coordinator or Director in order to assist in treatment planning. 2. May conducts individual counseling and case management sessions with client on a one-to-one basis. Ensures individual treatment plan is appropriate to client needs and is being implemented properly. 3. Assists with personal care services, including self-care, grooming, eating, bathing, budgeting, inter-personal relationships and self-administering medications. 4. Conducts educational and group counseling services in an effort to improve coping skills and provide a forum in which to share and learn communication skills. 5. Provides written documentation of client activity, and written updates in order to maintain compliance with requirement standards, provides documentation for billing of services. Initiates all correspondence and paperwork related to client service reports (i.e., letters, progress notes, etc.). 6. Provides input to treatment team regarding the developments of treatment plans and client progress. Meets with Program Coordinator or Director for review, input and consultation into client plan. SECONDARY FUNCTIONS Secondary functions are duties, which are not exclusive of the position, can be performed by other positions; however, secondary duties are to be performed for the efficiency of The Counseling Center, Inc. 1. Performs any other duties assigned by the Program Coordinator/Director. COMPETENCIES 1. Demonstrated knowledge of alcoholism and chemical dependency. 2. Ability in the area of effective communication, interpersonal skills. 3. Ability to make decisions and to demonstrate sound judgment. 4. Ability to effectively manage self and tasks for maximum efficiency. 5. Ability to complete all required documentation in accordance with agency policy. 6. Knowledge of federal and state laws, and public and private resources pertaining to counseling services. Qualifications MINIMUM QUALIFICATIONS, TRAINING AND EXPERIENCE 1. Shall be currently certified, or eligible for certification, by one of the following licensure/certification entities as required by the position: ODADAS, State of Ohio Counselor and Social Work Board, Ohio Board of Nursing. 2. Valid Motor Vehicle License and ability to maintain insurability preferred. 3. Maintain CPR/First Aid training. 4. Fire and Other Disaster Procedures 5. Obtaining Medical and Psychiatric Assistance 6. Client Rights 7. Abuse and Neglect 8. Assistance with Self-Administering of Medication 9. Maintains applicable agency trainings.
    $30k-35k yearly est. 60d+ ago
  • CUSTOMER RELATION SPECIALIST

    Big Sandy Superstore 4.0company rating

    Customer service associate job in Portsmouth, OH

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular
    $25k-35k yearly est. 3d ago
  • Customer Service Associate

    Thoroughbred Express Auto Wash

    Customer service associate job in Charleston, WV

    Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan! Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes! Key Duties and Responsibilities Focus on providing a positive customer experience. Carry out daily duties that ensure effective operation of a car wash facility in partnership with peers and site management. Greet customers with a warm smile, review and educate on services, and assist with payment. Stay up to date with knowledge of how to use certain equipment for them to be able to work efficiently in an automated facility. Direct the Driver into the entrance to the car wash or guides them onto tracks. Carry out periodic maintenance of equipment used in washing to keep them in proper working order. Perform cleaning of facility and ensure everything is kept in the appropriate place and organized. Provide assistance to customers in any area concerning car wash process. Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area. Additional duties as assigned. Essential Responsibilities: • Display courteous, customer service focus, and professional attitude • Work while standing over long periods of time (6+ Hours) • Lift items of moderate weight (10+ pounds) • Maintain work expectations outdoor in all weather conditions • Interact ethically with fellow employees and customers • Possess valid and current driver's license • Excellent written and oral communication skills, as well as interpersonal skills Physical Requirements: • Ability to stand and work on feet for long hours in all weather conditions • Use of protective equipment such as ear plugs, safety glasses and gloves Additional Benefits: • Quarterly Bonuses • Milestone Bonuses • Competition Bonuses • Unlimited Commissions • Tips • Employee Recognition • Medical, Dental and Vision for Full Time Employees • Paid Time Off + Holiday Pay for Full Time Employees
    $22k-30k yearly est. 60d+ ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Customer service associate job in Ashland, KY

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $22k-30k yearly est. 15d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Huntington, WV?

The average customer service associate in Huntington, WV earns between $20,000 and $34,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Huntington, WV

$26,000

What are the biggest employers of Customer Service Associates in Huntington, WV?

The biggest employers of Customer Service Associates in Huntington, WV are:
  1. Family Dollar
  2. Walgreens
  3. Thoroughbred Express Auto Wash
  4. Par Mar Stores
  5. Dollar Tree
  6. Variety Stores LLC
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