Pharmacy Customer Service Associate
Customer Service Associate Job 10 miles from Jersey City
Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
$16.5 - $18 / Hourly
Basic Qualifications
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.
Preferred Qualifications
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
Prefer good computer skills.
Prefer the knowledge of store inventory control.
Prefer PTCB certification.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
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Customer Retention Representative - Paid Training
Customer Service Associate Job 15 miles from Jersey City
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar's products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
What's In It For You?
Career Growth: Opportunity is our best benefit! You'll have the opportunity to promote two levels within your first year based on performance!
Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually!
Rewards and Recognition Program: Offering high-value prizes, elaborate trips, food perks and so much more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
Continued Education: Tuition Reimbursement to support your career development
Application Process Overview:
After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!
Job Duties and Responsibilities
What You'll Be Doing:
Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
Assess each customer's needs and offer the best valued solution
Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals
Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
Provide excellent customer service to build and maintain customer relationships
Our Paid Training Program Offers You:
Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
Robust mentorship program to support New Hire onboarding
Skills, Experience and Requirements
Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
Persuasion: Influence others' decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen
Salary Ranges
Compensation: $20.50/Hour - $34.87/Hour
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Oil Sales and Service Representative
Customer Service Associate Job 23 miles from Jersey City
Ignite Your Career with Crystal Clean as an Oil Sales & Service Representative!
Are you an ambitious, customer-oriented professional looking to make a significant impact in a booming industry? Crystal Clean (CC), a leading name in environmental services, is on the hunt for dynamic individuals to join our expanding team as Oil Sales & Service Representatives (OSSR). If you have a strong work ethic and are eager to grow in a fast-paced, rewarding environment, we want to hear from you!
Why Crystal Clean?
At Crystal Clean, we are more than just a company-we are pioneers in environmental innovation. As a publicly traded leader in our field, we offer an exciting career path with competitive compensation, outstanding benefits, and ample opportunities for advancement. Plus, we provide comprehensive training to help you succeed!
Your Role:
Drive Sales & Service: Engage with customers to provide top-notch service and boost our oil business through new and existing accounts.
Operate with Precision: Use hoses and equipment to efficiently load and offload oil from various containers.
Ensure Safety: Follow all safety guidelines, inspect your vehicle and equipment, and minimize travel time with efficient route planning.
Build Relationships: Develop strong customer connections, pursue additional service opportunities, and identify new business prospects.
Meet Goals: Achieve sales targets and maintain compliance with DOT requirements and company standards.
What We're Looking For:
Excellent Communicator: Strong communication skills with attention to detail.
Customer-Focused: Ability to interact effectively with customers and team members.
Tech-Savvy: Proficient with electronic devices, computers, and truck equipment.
Experienced: Route sales experience preferred, but not required.
Certified: High School diploma or equivalent, with or ability to obtain a Class B CDL, Med Card, Airbrake, and Tanker Endorsement.
Physical Requirements:
Lift and handle hoses weighing up to 40lbs.
Climb ladders and handle physical tasks related to oil service.
Pass a pre-employment physical and drug screening.
Work Environment:
Varied settings with fluctuating noise levels.
Frequent physical activity including bending, lifting, and climbing.
Why You'll Love Working Here:
Competitive Salary: Attractive compensation with performance-based incentives.
Excellent Benefits: Comprehensive health, dental, vision, and more.
Career Growth: Opportunities for professional development and advancement.
Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply.
Ready to Fuel Your Career?
If you're ready to embark on a rewarding career with Crystal Clean and make a real difference in the environmental services industry, apply now to become an Oil Sales & Service Representative. Join us in driving innovation and excellence!
Crystal Clean LLC is an Equal Opportunity Employer. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply.
Customer Service Coordinator
Customer Service Associate Job 6 miles from Jersey City
The Customer Service Associate will provide professional, timely, and accurate responses to donors' queries via email or phone, ensuring that donors are treated respectfully and with due diligence related to Grassroots, Annual Giving, and Major Gifts. In addition, the Customer Service Associate will be pro-active regarding donors' automatic credit card payments, voicemails, emails, database updates and any correspondences incoming during non-business hours.
This is an ongoing assignment
It will be in office Tues/Thurs and remote Mon/Wed/Fri.
Hours are 9-5:30pm and Fridays are 9-2pm
Pay Rate: $22 per hour
Responsibilities:
Meeting service performance and transaction standards for Customer Service and striving to improve efficiency and effectiveness.
Answer telephones; provide positive initial contact and follow-through to meet requests or solve donor concerns, as well as “upsell” when opportunity arises.
Handle donor correspondences (i.e., voicemails and emails).
Record phone donations and deliver the appropriate forms to the Data Processing Center for processing.
Provide instruction to callers on how to donate by mail or online.
Research and solve donor(s) issues.
Provide information to units, members, donors and prospective members/donors on current programs.
Follow up on rejected credit card transactions and credit cards that are about to expire.
Outreach to donors on fundraising matters and demographic information as required. Complete short-term assignments.
Maintain and update Salesforce database as necessary.
Other duties as required
Required Qualifications:
BA or 1-3 years equivalent experience.
Ability to work with both professional staff and volunteer leadership
Excellent problem-solving skills, positive attitude with professional communication skills.
Ability to transition easily from one activity to another.
Ability to multi-task, managing multiple concurrent projects, while meeting deadlines under pressure.
Excellent organizational skills and the ability to pay close attention to detail.
Ability to work independently, as well as in a team environment.
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.
Customer Success Specialist
Customer Service Associate Job 6 miles from Jersey City
The Customer Success Specialist is the first point of contact for new customers and plays a pivotal role in ensuring a smooth and successful transition to the company's SaaS platform. This role focuses on understanding customer goals, providing guidance, and setting them up for long-term success by delivering an exceptional onboarding experience.
The ideal candidate is highly organized, customer-focused, and has a passion for technology and building relationships.
Key Responsibilities
Onboarding Management:
Guide new customers through the onboarding process, including account setup, product training, and initial implementation.
Develop and execute tailored onboarding plans based on customer goals, industry, and use cases.
Ensure customers are effectively introduced to the features and value of the SaaS platform.
Relationship Building:
Establish strong relationships with customers, ensuring they feel supported and confident in using the platform.
Act as the primary point of contact during the onboarding phase.
Gather feedback from customers to improve the onboarding experience and address potential challenges proactively.
Collaboration with Internal Teams:
Work closely with Sales, Product, and Customer Success teams to align onboarding processes with customer needs.
Provide insights to the Product team about common customer pain points and feature requests.
Partner with Technical Support teams to resolve onboarding issues efficiently.
Metrics and Reporting:
Track and report onboarding progress and customer satisfaction metrics.
Monitor key performance indicators (KPIs) such as time-to-value, onboarding completion rates, and churn risk.
Identify opportunities for improving onboarding processes and reducing customer ramp-up time.
Skills & Qualifications
Education: Bachelor's degree in Business, Communication, Technology, or a related field (preferred).
Experience:
3+ years in customer success, onboarding, or implementation roles, ideally in SaaS or technology.
Experience working directly with customers to deliver product training or technical support.
Technical Skills:
Proficiency in SaaS tools and platforms (e.g., CRM systems, Salesforce).
Ability to quickly learn and explain complex software features.
Soft Skills:
Exceptional communication and interpersonal skills.
Problem-solving mindset with the ability to anticipate and address customer challenges.
Strong organizational skills and attention to detail.
Key Competencies
Customer-centric approach with a focus on delivering value.
Strong project management and time management skills.
Ability to work collaboratively in cross-functional teams.
Analytical mindset to identify trends and opportunities for improvement.
Client Services Associate
Customer Service Associate Job 20 miles from Jersey City
About the job
The Client Service Associate (CSA) is a client facing role responsible for maintaining, deepening, and enriching relationships, serving as the primary point of contact for all service-related needs of a Premier Path Wealth Partners client. The CSA will also be asked to support other aspects of the business, such as compliance, operations, and office administration.
Duties and responsibilities include, but are not limited, to:
Provide timely and exceptional client service with flawless execution on requests, inquiries, and transactions such as money movement, security transfers, account maintenance, online access assistance and additional duties as needed.
Responsible for the new account on-boarding process for clients consisting of preparing & gathering completed documents, processing applications on custodian platform and any additional work as required.
Execute compliance related responsibilities such as maintaining client records, monitoring regulatory requirements, corresponding with regulatory agencies.
Accountable for making proactive client contacts to enhance and grow the client relationship.
Support the team in preparation of client meetings.
The ideal candidate is one that is thorough in their work, operates with a high attention to detail, and has strong communication, organization, time management and problem-solving skills.
Qualifications:
Strong verbal, written, and interpersonal communication skills.
Strong competency with Microsoft Outlook, Word, Excel, and PowerPoint
Education - Bachelor's degree in business related fields
Experience: 5+ years of client-facing financial services experience
Securities Licenses: Series 65 or comparable
Skills and Abilities:
Energized by working in a firm with aggressive growth aspirations.
Ability to adapt to a rapidly changing and fast paced business and technology environment.
Passionate about being challenged and continuing to learn and develop.
Ability to work both independently and in a team environment.
Effective organizational, multi-tasking, and prioritizing skills with a can-do approach to work.
Enjoy working autonomously in creative problem solving
Salary: Competitive compensation based on relevant experience.
About Premier Path:
Premier Path values excellence with an aggressive pursuit of growth. We empower our team members to exceed expectations by providing an environment of autonomy, accountability and innovation. Rooted in integrity, collaboration, and grit, we are fierce advocates for our clients.
To foster a culture of entrepreneurship, we award our associates by making them owners of the firm's success by sharing in our growth and profits.
Our family-like culture embraces a lifetime of learning, where your dedication fuels continuous improvement and unparalleled success.
We invest in our employees and offer competitive Health & Retirement Benefits! This full-time position is required on-site at our location in Madison, NJ.
Premier Path provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Client Svc II Rep- Device Maintenance
Customer Service Associate Job 6 miles from Jersey City
US-NY-New York Type: Full-Time # of Openings: 1 NY - New York - Park Ave-MS About the Role
Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.
Your Impact
Main Responsibilities:
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements.
- Responsible for communicating and training team in changes to workflow or procedure.
- Oversees and manages daily and monthly records on service activity.
- Effectively communicates with the client and staff.
- Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.
Device Maintenance:
-Responsible for customer satisfaction through the performance and maintenance of reprographic equipment at customer location.
-Follows daily, established maintenance processes and procedures.
-Maintains routine upkeep of equipment including cleaning glass and surfaces, clearing paper jams, replenishing toner and loading paper.
-Evaluates equipment issues and notifies service department if unable to resolve.
-Delivers paper.
-Assists end-users in basic functionality of equipment.
-Records meter reads.
-Maintains service activity reports.
-Monitors supplies and restocks inventory.
About You: The Skills & Expertise You Bring
This position will support our customer at site locations throughout the NY metropolitan area.
In accordance with applicable law, we are providing the anticipated hourly rate for this role: $17.20 to 23.37 hr
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Prior experience in a customer service environment.
- Good computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All applicants must reside in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#PM20 #LI-JZ1 #LI-ONSITE
PIb97ca80ca143-26***********3
Custom Sales Specialist
Customer Service Associate Job 6 miles from Jersey City
We are a custom menswear brand rooted in heritage, built for sustainability, and propelled by technology and human ingenuity. In 2010, we took the menswear industry by storm with our revolutionary 3D fitting system. Today, we are a leading force in menswear and are about to take the fashion industry to new levels with our most precise fit ever.
Headquartered in Richmond, VA, we have 9 showroom locations across the US and a growing presence in top menswear department stores, including Nordstrom, Saks Fifth Avenue, Dillard's, and many more. We are quickly expanding and building our brand, and while we take what WE do seriously, we do not take OURSELVES too seriously. Here at Alton Lane, we regard work as an essential part of life that should be fun.
When all is said and done, we make and sell fabulous clothes, but our customers truthfully make a difference. Our customers love that our garments are designed in 2 minutes and delivered in as little as 2 weeks. We pride ourselves on taking the guesswork out of getting dressed, so our customers can tackle whatever life throws at them and focus more on what counts.
A career at Alton Lane can provide you with an abundance of opportunities. You'll learn, develop and grow by serving others, building long-term relationships-with customers and colleagues-and achieving inspiring results. We're excited to meet you!
Check out our Instagram and company websites to learn more about who we are.
***************************************
**************************
About the Role
This is not your typical retail position, if you're looking for that “NEXT STEP” in your career, consider applying today. The Stylist is a key member of the Alton Lane sales team. They are passionate about service and connecting with people, tenacious when it comes to driving sales while providing a memorable shopping experience, and also contribute to our vibrant and collaborative team culture.
Creates an exceptional enhanced shopping experience by engaging the customer with the ultimate love for style, passion for quality and insistence on providing top-tier service; fully understanding and appreciating the importance of the customer's expectations; and lifting the experience by creating innovative ways to ensure the customer has the best shopping experience possible.
Assists customers with an Alton Lane one-on-one appointment based experience
Implements and models customer service standards by ensuring unbeatable excellence in Alton Lane standards; exemplifying an in-depth knowledge of the Alton Lane product and brand; understanding unique needs of customers; creating an environment to set excellent customer service expectations that are aligned with customer needs and expectations and company goals.
Creates long-term customer relationships by providing a personalized shopping experience; developing a digital client book driven by personal relationships that includes many aspects of the client's life (occupation, family and most important FIT); reviewing the customer shopping history to provide recommendations and follow up communications; and the complete understanding on how to meet the client's needs and aspirations.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Drive results by consistently striving to meet and exceed sales goals through various sales channels.
Build, manage and grow a book of business through referrals, various external prospecting initiatives, and personal network development.
Provide the best customer experience tailored to the needs of our clients.
Continuously foster and enhance customer engagement (both current and new) through genuine connections and thoughtful, proactive outreach.
Be a strong communicator internally and externally with a positive and solution-oriented point of view.
Manage exceptional customer experience through overseeing front and back-end production processes.
Have Fun and Make Money!
Who you are:
• Previous experience in sales, hospitality, and/or service
• Genuine interest in fashion and styling
• Professional verbal and written communication skills
• Performs successfully in a team-based culture
• Flexible work schedule, including nights, weekends, and holidays
• Possesses 1-3 years of sales experience in Direct-to-Consumer or Business to Business. Previous menswear sales experience is preferred but not required.
• Have a business development mindset.
• Is personable and an effective communicator with astute attention to detail.
• A proactive self-starter, comfortable in a fast-paced environment.
• Driven individual with a one-team mentality.
• Nimble with technology.
• Strong sense of self-awareness, humility, and personal responsibility.
• Adaptable to change with an eagerness to try new things.
• Passion for clothes, wardrobing, and styling.
Why you will want to work here
• High income earning potential is yours for the taking - We're offering a competitive Base plus UNCAPPED COMMISSION starting at 10% of your monthly sales.
• Opportunity for rapid career growth within an innovative and expanding company.
• Generous benefits package: Healthcare, Vision, Dental, LTD/STD, Life Insurance, 3 weeks of Paid Time Off, 401k Retirement plan.
• Access to our luxury clothing and accessories through our generous employee discount program
• Get in on the ground floor of the Made-To-Measure revolution.
• You'll get to work with some of the most Innovative, Hardworking, and Fun team members in the industry.
You could be the next Alton Lane team member. Apply today to schedule your interview.
Alton Lane is an Equal Opportunity Employer. We celebrate the diversity of all backgrounds and are committed to creating and fostering an inclusive culture for our Community.
Care Coordinator Supervisor (Health Homes)
Customer Service Associate Job 6 miles from Jersey City
Job Overview - Care Coordinator Supervisor (Health Homes):
Step into a leadership role with our client as a Care Coordinator Supervisor (Health Homes) in Bronx, NY. This in-office position oversees care coordinators, ensuring high-quality service delivery and regulatory compliance. You will supervise staff, monitor care coordination services, and drive service excellence through audits, documentation reviews, and training initiatives.
Compensation: $25/hour
Location: Bronx, NY
Schedule: Monday to Friday, 9:00 AM - 5:00 PM
Responsibilities as the Care Coordinator Supervisor (Health Homes):
Staff Supervision: Train, mentor, and oversee care coordinators, ensuring professional development and compliance.
Quality Assurance: Monitor service delivery through audits, case reviews, and regulatory compliance checks.
Caseload Management: Assign and balance care coordinators' caseloads to ensure effective support.
Incident Oversight: Review and manage incident reports, ensuring timely intervention and documentation.
Regulatory Compliance: Approve assessments, care plans, and encounter notes in adherence to LHH, CMA, and DOH standards.
Program Coordination: Oversee person-centered care planning and ensure culturally competent service delivery.
Qualifications for the Care Coordinator Supervisor (Health Homes):
Education: Bachelor's degree in Social Work, Public Health, Human Services, or a related field required.
Experience: Minimum of 2 years of experience in care coordination, case management, or health services, with at least 1 year in a supervisory role.
Training & Compliance: Must complete Care Coordination CORE Training within six months of employment and CMA/LHH required training within 2 years.
Technical Skills: Familiarity with electronic medical records (E-Clinical Works, FCM preferred).
Skills & Attributes: Strong organizational, interpersonal, and time management skills with the ability to multitask in a fast-paced environment.
Language Proficiency: Bilingual in Spanish preferred.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, TAG MedStaffing will keep your resume on file for future opportunities and may contact you for further discussion.
ID #42990
Customer Service Representative
Customer Service Associate Job 7 miles from Jersey City
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Description for Internal Candidates
Customer Service Representative
Onsite in Newark, NJ
Hourly rate $16.50/hr
What you get:
Full-time Employment with Benefits day one including paid Holidays.
$16.50/hr
Bilingual in Spanish $17.50/hr
Paid Training
Great Work Environment
Requirements:
Must be at least 18 years of age or older.
Must have a High School Diploma, or equivalent.
Must be able to submit to a background check and drug test.
Must be able to work 10:15pm to 7:15pm any day of the week
Summary:
As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
What you will be doing:
Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
Identify customer needs to ensure the customer is provided complete and accurate information.
Process required transactions via mainframe or web-based applications.
Submit research requests in a concise yet accurate manner.
Maintain a thorough knowledge of the company and client programs, policies, and technology.
Communicate effectively in a warm and empathetic manner.
Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
Provide support to other positions/operations in cases during heavy workloads or absences.
People who succeed in this role have:
The ability to convey complex information in clear and concise terms to ensure customer understanding.
Strong work ethic.
Effective and accurate written and verbal communication skills.
Effective problem-solving skills.
Customer Service Experience.
Can navigate multiple applications and research solutions with ease
Love helping people and guiding them to the best solution for their issue
Are excited by innovative technology
Provide calm conflict resolution and problem solving for frustrated customers
Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
Can commit to 100% attendance for three to five weeks of paid training
Join a rapidly growing organization that can support your career goals
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated pay for this role is $16.50/hr
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Customer Care Executive
Customer Service Associate Job 2 miles from Jersey City
About the role
As a Customer Care Executive at Parfums de Marly and Initio Parfums Privés, you will be an essential part of our customer service team, playing a pivotal role in ensuring exceptional customer experiences across all touchpoints in our e-commerce operations. You will report directly to the Global Customer Care & Community Manager, the role will be instrumental in handling customer inquiries, resolving issues, and enhancing overall satisfaction. This role is integral to supporting the company's goal of building lasting relationships with our customers and driving retention through exceptional service.
Key Responsibilities:
Serve as the primary point of contact for customer inquiries via email, chat, WhatsApp, Facebook, and Instagram Direct Messages, ensuring all interactions reflect our brand DNA and high standards of excellence.
Resolve customer concerns efficiently, including order issues, shipping delays, product inquiries, and return requests.
Collaborate with cross-functional teams, including logistics, marketing, and product teams, to address and resolve customer issues promptly.
Monitor and analyze customer service metrics, including response time and satisfaction ratings, to identify areas for improvement. Contribute to the development of reports, including Voice of Customer insights and KPI reporting.
Document and escalate recurring issues to the appropriate departments for resolution and process improvement.
Develop and maintain a thorough knowledge of our products, policies, and e-commerce platform to provide accurate and relevant assistance.
Support the implementation of customer experience, and initiatives to drive repeat purchases.
Proactively gather customer feedback and provide insights to the Global Customer Care & Community Manager for strategy optimization.
Ensure compliance with company policies and maintain professionalism in all customer interactions.
Role - Specific Skills:
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Proficiency with customer service platforms (e.g., Zendesk) and e-commerce platforms (e.g., Shopify).
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Strong attention to detail and organizational skills.
Empathy and patience when handling customer interactions.
Basic knowledge of CRM systems and reporting tools.
Desired Background and Experience:
A minimum of 3 years of experience in a customer service or customer care role, preferably in an e-commerce environment.
Bachelor's degree in business, communications, or a related field.
Familiarity with e-commerce logistics, including shipping, returns, and fulfillment processes.
Proven track record of achieving customer satisfaction targets and maintaining high service standards.
Experience in managing customer inquiries across multiple channels, including live chat.
Ability to analyze customer feedback and provide actionable recommendations.
Customer Service Specialist
Customer Service Associate Job 6 miles from Jersey City
Elevate Customer Satisfaction: Customer Service Specialist Wanted!
Are you an experienced customer service professional seeking a new challenge?
We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career.
Responsibilities
Provide expert assistance to customers with complex inquiries
Troubleshoot and resolve customer issues efficiently
Maintain detailed records of customer interactions
Develop and update customer service and sales protocols
Train and mentor junior customer service staff
Coordinate with teams across the US to ensure consistent service
Participate in workshops and career development initiatives
Qualifications
Proven experience in customer service roles
Excellent communication and problem-solving skills
Proficiency with customer service software and CRM systems
Ability to handle challenging situations with professionalism
High school diploma; bachelor's degree preferred
Leadership skills and experience training others are a plus
Benefits
Opportunities to work with clients nationwide
Career advancement and leadership development programs
Collaborative team environment focused on excellence
Access to professional workshops and continuous learning
Ready to take your customer service career to the next level? Apply today!
Environmental Services Specialist
Customer Service Associate Job 6 miles from Jersey City
Job Title: Environmental Services Specialist
Department: Facilities Management
The New York Academy of Medicine (NYAM) is a leading voice for innovation in public health. NYAM is committed to addressing root causes of health inequities. Throughout its 178-year history, NYAM has championed bold changes to the systems that perpetuate health inequities and keep all communities from achieving a healthier and longer life (HealthSpan). Focusing on societal, environmental, and institutional factors that influence health, the NYAM team collaborates with partners in academia, government, community-based organizations, and others to promote policies, programs, and community needs that contribute to health for all.
Today, this work includes innovative research that distinctively values community input for maximum impact. Combined with NYAM's trusted programming and historic library, and with the support of 1,800 accomplished Fellows and Members, NYAM's impact as a public health leader continues.
Position Summary/Overview:
Reporting to the Facilities Manager, the Environmental Services Specialist will be responsible for:
Overall cleanliness and repair of all items on specified floors of the building (cleaning will consist of all offices, common areas, restrooms, and event spaces)
Maintaining the general cleanliness of all buildings and grounds, including front of building and doors
Inspection of any light fixtures that are out and replace any bulbs, etc.
Assisting in setting up and coordinating set-up and clean-up for all meetings and special events, including lifting tables and placing chairs.
Assisting with delivery of furniture and supplies to the building.
Accommodating staff requests for maintenance services as instructed by supervisor
Removal of all trash as directed
Performing light carpentry, electrical, plumbing and other assistant handyman helper tasks as required
Other duties as assigned.
The ideal candidate will practice care in the maintenance of the facility and take pride in their work; recognize the contributions of others and collaborate effectively within and outside of the department; communicate well with others and listen effectively to their ideas; be flexible, enthusiastic, and persistent in overcoming obstacles; demonstrate ability to think and act independently while exercising good judgment; take initiative to solve problems; and have a desire to expand knowledge and develop professionally.
Qualifications:
Working knowledge of policies and procedures relevant to the job function:
A familiarization with local, state, and federal regulations governing buildings in NYC or an ability to acquire such knowledge
2-5 years of maintenance staff experience required
High School Diploma or equivalent required
Ability to work flexible hours
Ability to work outside in all weather conditions
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk, sit, handle or feel for objects, tools, or controls, reach with hands and arms, speak, and hear. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50+ pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
This position is based in New York City and requires full-time on-site presence. It is a non-exempt, hourly position and is eligible for overtime pay and benefits.
NYAM is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. NYAM is an affirmative action employer. As an organization whose primary focus is health equity, NYAM is committed to creating a diverse and inclusive environment for all employees.
Application Process: Interested candidates should submit a resume and contact information for three references to ***********************. Applications will be reviewed on a rolling basis until the position is filled.
Salary range: The salary range for this position is $18 to $20 per hour.
New Jersey - Investment Sales Associate
Customer Service Associate Job In Jersey City, NJ
We are seeking entrepreneurial and team-oriented sales professionals for our New Jersey Investment Sales Team at a commercial real estate firm. The Investment Sales Associate will be a strong, supporting member of the firm's growing investment sales team assisting and working alongside senior brokers.
Commission: 100% commission only role. We offer very favorable commission splits and earning potential is unlimited.
What to Expect from IPRG:
Training. Unparalleled in-house training structured to enhance salesperson skill set. There is an initial on-boarding process, structured coaching sessions, and weekly training sessions.
Technology and Database Advantage. Our proprietary, cutting-edge Salesforce based database has every NYC owner, transaction, and property related data point. All of this information is shared amongst the Team which allows for greater information sharing and efficient execution of assignments.
Firm is Run by Experienced Brokers. We know what it takes to become a successful commercial broker in NY/NJ. Our deal experience totals 725+ transactions totaling over $2,000,000,000 in sales volume.
Mentorship. Accelerated learning process through our mentorship program. You'll be working alongside proven deal makers.
Marketing and Analyst Support. Budget to be allocated towards networking, personal development and presence building activities.
One Team and Culture. We operate as one team, which enables a very good office environment. We work hard and play hard, and have team outings often.
Geographical Specialization. Full exclusivity over a geographic core area.
The Investment Senior Sales Associate Will:
Originate, execute and manage the process of exclusive listings.
Be responsible for building and maintaining relationships with property owners and deliver exceptional execution for exclusive listings in New Jersey
Represent principals in acquisitions and dispositions of real property assets
Identify new opportunities by prospecting and generating new business
Participate and support transaction team during marketing campaign
Have direct involvement during sales process
Learn from senior management in day to day sales activities including hands-on training
Develop in depth understanding of market dynamics, values, and trends
Desired Skills & Experience:
1-3 years experience in CRE or 3+ years experience for a more senior role
Desire to work in investment sales and NJ Real Estate
Strong interpersonal and communication skills
Be able to work collaboratively and independently
Must be comfortable with cold calling
Must have basic understanding with commercial real estate financial metrics
Must be proficient in Microsoft Office, Excel, and Outlook
Must have, be in the process of obtaining, or able to obtain a New York State real estate license (Salesperson or Associate Broker License)
We are highly selective with who we hire since we are committed to dedicating our time and energy towards accelerating your earnings and career.
Customer Service Representative
Customer Service Associate Job 6 miles from Jersey City
Join Our Team as a Customer Service Representative and Make a Difference!
urgently. Can you start immediately?
Are you a problem-solver who enjoys interacting with people?
We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships.
Responsibilities
Handle customer inquiries and complaints via phone, email, or in-person
Provide product and service information to customers
Process orders, forms, applications, and requests
Keep records of customer interactions and transactions
Follow up to ensure resolution of customer issues
Participate in team-building activities and career development workshops
Collaborate with team members to improve service delivery
Qualifications
Strong communication and interpersonal skills
Customer-oriented mindset and ability to adapt/respond to different types of customers
Proficiency in MS Office and customer service software
Excellent problem-solving skills and attention to detail
High school diploma; college degree preferred
Experience in customer service or related field is advantageous
Benefits
Professional growth and advancement opportunities
Supportive and collaborative work environment
Participation in workshops and professional development programs
Be the voice of our company. Apply now to become a Customer Service Representative!
Client Success Specialist
Customer Service Associate Job 24 miles from Jersey City
Join a team that values your ambition and empowers your growth At Corient, we help high- and ultra-high-net-worth individuals and families to enjoy a full life, while enabling them to preserve their wealth for future generations, and provide for the people, causes and communities they care about. We focus on exceeding expectations, simplifying lives, and establishing legacies that last for generations. We are always looking for talented and motivated individuals to join our team. If you want to work for a company that values your contributions and supports your growth, we would like to meet you.
Summary
The Client Success Specialist works in a client-focused, team-centered environment assisting the advisory team as the central point of contact for client requests. As a Client Success Specialist, you will be expected to communicate with clients daily to address their day-to-day needs.
This position will report to the Client Service Lead.
Responsibilities
Serve as central point of contact for ingesting client requests
Coordinate between client, advisor, and additional support teams to execute & track against client requests
Communicate with clients daily, addressing their day-today needs in an articulate and professional manner
Support data input for client prospecting
Schedule meetings between advisory team & clients
Input client and advisor requests into Salesforce, track completion
Retrieve and distribute client statements, tax documents, or other reports
Generate portfolio reports
Complete required paperwork
Open accounts for existing clients
Qualifications & Requirements
Bachelor's degree from an accredited institution
Minimum of 3-5 years' experience
Experience with Salesforce, Portfolio Accounting Software, DocuSign, Microsoft Suite (competency or ability to learn quickly)
Customer service background preferred
Excellent verbal, written, analytical, and organizational skills
Ability to identify, meet and follow through with client needs and requests
Able to work independently
Enjoy being part of a team
Must be highly flexible and confidential with all client and firm matters
Competencies
Detail orientation
Service orientation
Action orientation
Communication
Responsiveness
Follow-through
Physical Requirements
This position requires the physical capabilities to work in an office environment, which may include prolonged periods of sitting at a desk and working on a computer. Corient seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.
This position may require the ability to lift up to 15 pounds.
This position is required to work onsite 4 days per week.
U.S. Eligibility Requirements
Must be 18 years of age or older.
Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Corient hires U.S. citizens or permanent residents. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Corient will require proof of work authorization.
Corient participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Must be willing to execute Corient's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality, and non-disclosure.
What You Can Expect From Us
Our dedication to the Employee Experience at Corient is aimed at supporting, empowering, and inspiring our talented team through:
401(k) Plan with Employer Matching
Four Medical Plan options that is generously subsidized by Corient
Employer paid Dental, Vision & Life and AD&D Insurance
Employer paid Short-term & Long-term Disability
Paid Maternity & Parental Leave
Flexible Spending Accounts & Health Savings Accounts
Dependent Care FSA
Commuter & Transit FSA
Corporate Discount Program - Perkspot
Training Reimbursement
Paid Professional Designations
Giving back to the community - Volunteer days
Corient is an integrated national U.S. wealth management firm providing comprehensive solutions to ultra-high-net-worth and high-net-worth clients. We combine the personal service, creativity and objective advice of a boutique with the power of an exclusive network of experienced advisors, capabilities and solutions to create a profoundly different wealth experience. As fiduciaries, we put our clients at the center of everything we do. We focus on exceeding expectations, simplifying lives and establishing lasting legacies.
Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honor this commitment in their daily responsibilities.
We are an equal opportunity employer. All candidates will be recruited and, if applicable, selected and employed without regard to sex, race, religion, marital status, veteran status, age, national origin, sexual orientation, gender identity, color, creed, ancestry, disability, genetic information or any other basis prohibited by law.
Customer Service Representative - Online Sports Betting
Customer Service Associate Job In Jersey City, NJ
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:
Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week.
Responsibilities
Communicate with customers via phone, email and live chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Sports interest and knowledge
Sales and Service Representative
Customer Service Associate Job 23 miles from Jersey City
Join the Crystal Clean Team as a Route Sales & Service Representative!
Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Route Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement.
Why Crystal Clean?
At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future.
What You'll Do:
Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers.
Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment.
Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time.
Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities.
Achieve Goals: Meet sales quotas and contribute to overall revenue growth.
What We're Looking For:
Strong Communicator: Excellent communication skills with a keen attention to detail.
Customer-Focused: Ability to engage effectively with customers and colleagues.
Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear.
Experienced: Route sales experience is a plus, but not required.
Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications.
Physical Requirements:
Lift materials weighing up to 80lbs regularly.
Handle and maneuver drums of waste/product, sometimes exceeding 400lbs.
Complete a pre-employment physical and drug screening.
Work Environment:
Diverse work settings with varying noise levels.
Frequent physical activity including bending, lifting, and climbing.
Why You'll Love Working Here:
Competitive Salary: Attractive compensation package with performance incentives.
Comprehensive Benefits: Health, dental, vision, and more.
Career Growth: Opportunities for professional development and career advancement.
Inclusive Culture: We value diversity and strive to reflect the communities we serve.
Apply Today!
If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Route Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world.
Crystal Clean LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Client Service Representative II
Customer Service Associate Job 21 miles from Jersey City
US-NJ-Woodcliff Lake Type: Full-Time # of Openings: 1 NJ - Woodcliff Lake-Motorla-MS About the Role
Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team.
Your Impact
Main Responsibilities:
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements.
- Responsible for communicating and training team in changes to workflow or procedure.
- Oversees and manages daily and monthly records on service activity.
- Effectively communicates with the client and staff.
- Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.
Mail/Courier Services:
-Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail. -
-Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc).
-Researches and routes unidentified and generic mail.
-Receives, logs, delivers and tracks messenger items.
-Responds to customer requests.
-Performs routine upkeep of equipment.
-Records and tracks customer inquiries and fulfillment of requests.
Shipping/Receiving:
-Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments.
-Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures.
-Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.
Inventory Services:
-Processes and monitors all inventory movement within assigned responsibilities, locations and organizations.
-Analyzes ongoing activity of inventory.
-Assists in identifying slow moving and obsolete inventory or when inventory levels are low.
-Monitors and communicates status of inventory.
-Initiates, conducts and reports on Physical Inventories.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Prior experience in a customer service environment.
- Good computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
We are providing the anticipated rate for this role: $17.20 - $23.37 hourly.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All applicants must reside in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#LI-RH1 #PM20
PIe2153d5919e3-26***********2
CRM Specialist
Customer Service Associate Job 6 miles from Jersey City
We are looking for a Marketing/CRM Specialist for a top beauty company in New York City!
Responsibilities:
Author clear and compelling creative briefs in partnership with internal stakeholders (Ecomm, Brand Marketing, PR, Education, Media and in-house creative team) to develop best-in-class content for owned digital channels--- including CRM programs, e-mail/SMS, site, organic social and other consumer touchpoints.
Lead development, execution, and analysis of evergreen direct mail campaigns in collaboration with ADX, including mapping out segmentation, finalizing promotional details, and managing the creative process for any deliverables to vendors and partners.
Lead the growth of our Loyalty programs- Set goals, lead strategy and work with ADX, Creative, Marketing and eComm partners to drive CRM goals among our top customer base
Support the Sr. Manager of Online Marketing with CRM Segmentation Testing in partnership with Amperity and the America Digital Transformation team to execute long-term, data-led testing objectives to improve efficiency and ROI of our email marketing.
Partner with external vendors (Attentive, Movable Ink) to strategize and implement more dynamic content across our email & SMS marketing to maximize personalization.
Support Customer-Facing Marketing projects (i.e. FCA, Same Day Shipping) - Lead cross-functional teams from a digital marketing perspective from ideation to execution to performance analysis and iterative improvement
Budgeting oversight on the team's CEP process as it relates to budgeting and invoicing. Monthly budget accruals and actualizations
Qualifications:
3-5+ years digital marketing and/or eCommerce experience in-house at a brand or at a marketing agency
Strong understanding of digital CRM and marketing, including acquisition, retention, and prospect segments.
Beauty/Fashion industry experience required
Experience driving 360 marketing planning and integrated marketing programming with proven results, leading with digital and social media
Capable of synthesizing data to drive business decisions
Strong communication and collaboration skills to persuade others, articulate a point of view, and set direction
Is a leader that champions positive internal culture aligned with brand vision
Proficiency in all office applications (Outlook, Word, Excel, PowerPoint)
Collaborative work style and presence across audiences (disciplines and seniority levels), including strong organizational and customer management skills
Smart, creative, forward-looking thinker and excellent communication skills, both oral and written
Extreme attention to detail, organizational skills, and process
Extremely solution-oriented, proactive problem-solver
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.