Customer serivce associates are very special people because they know exactly what to say when a customer calls to complain. These workers are also in charge of processing orders and being able to answer any questions that come their way.
Typically, you only need a high school degree to become a customer service associate but you definitely need to have some customer service skills, especially since you'll be dealing with customers on a regular basis.
A lot of the customer service associate job can be learned while you're already on-the-job. Since almost every business gets customer complaints and questions, these jobs are everywhere. In fact, you can find a customer service associate in almost every industry so you get your pick when it comes to applying for a customer service associate position.