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Best states for a customer service associate
- Rank 1 - 10
- 11 - 20
- 21 - 30
- 31 - 40
- 41 - 51
It seems like customer service associates are becoming more and more common across America. But working conditions and demand for customer service associates aren't the same everywhere in the U.S. In order to help you decide which state is the best for customer service associates, we ranked all 50 states and the District of Columbia from best to worst for customer service associate jobs.
To do that, we looked at the most recent data we have available for the following criteria -- average annual wages, and availability of jobs for customer service associates.We found that the South is best for customer service associates, and the Northeast is the worst. Richmond, CA is the best city in the country for customer service associate jobs, where as New Hampshire is the best state in the country.
10 best states for customer service associates in 2025
1. New Hampshire
Total customer service associate jobs: 1,279 Average annual salary: $32,355 Lowest 10 percent earn: $25,000 Highest 10 percent earn: $41,000 Location Quotient: 1.18
2. Arizona
Total customer service associate jobs: 3,996 Average annual salary: $32,886 Lowest 10 percent earn: $24,000 Highest 10 percent earn: $43,000 Location Quotient: 1.1
3. Ohio
Total customer service associate jobs: 7,729 Average annual salary: $29,075 Lowest 10 percent earn: $22,000 Highest 10 percent earn: $37,000 Location Quotient: 1.22
4. Michigan
Total customer service associate jobs: 5,566 Average annual salary: $29,472 Lowest 10 percent earn: $22,000 Highest 10 percent earn: $38,000 Location Quotient: 1.16
5. California
Total customer service associate jobs: 13,914 Average annual salary: $39,030 Lowest 10 percent earn: $29,000 Highest 10 percent earn: $51,000 Location Quotient: 0.77
6. Pennsylvania
Total customer service associate jobs: 7,962 Average annual salary: $29,501 Lowest 10 percent earn: $22,000 Highest 10 percent earn: $38,000 Location Quotient: 1.1
7. Minnesota
Total customer service associate jobs: 4,191 Average annual salary: $31,070 Lowest 10 percent earn: $24,000 Highest 10 percent earn: $39,000 Location Quotient: 1.02
8. Wisconsin
Total customer service associate jobs: 3,572 Average annual salary: $29,991 Lowest 10 percent earn: $23,000 Highest 10 percent earn: $38,000 Location Quotient: 1.04
9. Connecticut
Total customer service associate jobs: 1,939 Average annual salary: $32,561 Lowest 10 percent earn: $25,000 Highest 10 percent earn: $42,000 Location Quotient: 0.94
10. Nevada
Total customer service associate jobs: 1,298 Average annual salary: $29,946 Lowest 10 percent earn: $22,000 Highest 10 percent earn: $39,000 Location Quotient: 1
Customer service associate jobsNear Columbus, OH
How Zippia determines the best states to be a customer service associate
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a customer service associate
| Rank | State | Average salary | Lowest 10% earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | New Hampshire | $32,355 | $25,000 | 1,342,795 | 1,279 |
| 2 | Arizona | $32,886 | $24,000 | 7,016,270 | 3,996 |
| 3 | Ohio | $29,075 | $22,000 | 11,658,609 | 7,729 |
| 4 | Michigan | $29,472 | $22,000 | 9,962,311 | 5,566 |
| 5 | California | $39,030 | $29,000 | 39,536,653 | 13,914 |
| 6 | Pennsylvania | $29,501 | $22,000 | 12,805,537 | 7,962 |
| 7 | Minnesota | $31,070 | $24,000 | 5,576,606 | 4,191 |
| 8 | Wisconsin | $29,991 | $23,000 | 5,795,483 | 3,572 |
| 9 | Connecticut | $32,561 | $25,000 | 3,588,184 | 1,939 |
| 10 | Nevada | $29,946 | $22,000 | 2,998,039 | 1,298 |
| 11 | Washington | $33,639 | $26,000 | 7,405,743 | 3,373 |
| 12 | Maine | $28,934 | $22,000 | 1,335,907 | 1,234 |
| 13 | New Jersey | $32,493 | $24,000 | 9,005,644 | 4,885 |
| 14 | Massachusetts | $33,201 | $25,000 | 6,859,819 | 4,675 |
| 15 | Tennessee | $27,572 | $21,000 | 6,715,984 | 4,334 |
| 16 | Hawaii | $37,564 | $30,000 | 1,427,538 | 371 |
| 17 | Illinois | $29,983 | $23,000 | 12,802,023 | 7,894 |
| 18 | Oregon | $32,009 | $24,000 | 4,142,776 | 1,992 |
| 19 | New York | $32,259 | $24,000 | 19,849,399 | 7,652 |
| 20 | Texas | $28,331 | $21,000 | 28,304,596 | 14,275 |
| 21 | Delaware | $29,853 | $22,000 | 961,939 | 778 |
| 22 | Missouri | $28,503 | $21,000 | 6,113,532 | 3,971 |
| 23 | Rhode Island | $28,627 | $22,000 | 1,059,639 | 716 |
| 24 | Kansas | $28,548 | $21,000 | 2,913,123 | 1,622 |
| 25 | Utah | $28,265 | $21,000 | 3,101,833 | 1,984 |
| 26 | District of Columbia | $34,335 | $26,000 | 693,972 | 338 |
| 27 | Colorado | $29,871 | $22,000 | 5,607,154 | 3,493 |
| 28 | Arkansas | $28,180 | $21,000 | 3,004,279 | 1,384 |
| 29 | Kentucky | $26,973 | $20,000 | 4,454,189 | 2,663 |
| 30 | Iowa | $27,859 | $21,000 | 3,145,711 | 2,016 |
| 31 | Idaho | $28,260 | $21,000 | 1,716,943 | 1,017 |
| 32 | South Carolina | $27,345 | $20,000 | 5,024,369 | 3,234 |
| 33 | New Mexico | $27,721 | $20,000 | 2,088,070 | 1,338 |
| 34 | Maryland | $29,542 | $22,000 | 6,052,177 | 3,554 |
| 35 | Vermont | $28,545 | $22,000 | 623,657 | 422 |
| 36 | Florida | $27,647 | $20,000 | 20,984,400 | 10,437 |
| 37 | North Carolina | $26,497 | $20,000 | 10,273,419 | 7,132 |
| 38 | Indiana | $26,363 | $20,000 | 6,666,818 | 4,672 |
| 39 | North Dakota | $27,851 | $21,000 | 755,393 | 432 |
| 40 | Virginia | $27,881 | $21,000 | 8,470,020 | 5,543 |
| 41 | West Virginia | $26,671 | $20,000 | 1,815,857 | 816 |
| 42 | Oklahoma | $24,886 | $18,000 | 3,930,864 | 2,361 |
| 43 | Georgia | $26,530 | $20,000 | 10,429,379 | 6,171 |
| 44 | Alabama | $25,331 | $19,000 | 4,874,747 | 2,820 |
| 45 | Nebraska | $27,105 | $20,000 | 1,920,076 | 974 |
| 46 | South Dakota | $26,124 | $20,000 | 869,666 | 433 |
| 47 | Alaska | $27,511 | $21,000 | 739,795 | 316 |
| 48 | Mississippi | $23,781 | $18,000 | 2,984,100 | 1,472 |
| 49 | Louisiana | $24,842 | $18,000 | 4,684,333 | 2,128 |
| 50 | Wyoming | $25,735 | $19,000 | 579,315 | 325 |
| 51 | Montana | $25,727 | $19,000 | 1,050,493 | 605 |
Highest paying states for customer service associates
| Rank | State | Avg. Customer Service Associate Salary |
|---|---|---|
| 1 | New Hampshire | $32,355 |
| 2 | Arizona | $32,886 |
| 3 | Ohio | $29,075 |
| 4 | Michigan | $29,472 |
| 5 | California | $39,030 |
| 6 | Pennsylvania | $29,501 |
| 7 | Minnesota | $31,070 |
| 8 | Wisconsin | $29,991 |
| 9 | Connecticut | $32,561 |
| 10 | Nevada | $29,946 |
| 11 | Washington | $33,639 |
| 12 | Maine | $28,934 |
| 13 | New Jersey | $32,493 |
| 14 | Massachusetts | $33,201 |
| 15 | Tennessee | $27,572 |
| 16 | Hawaii | $37,564 |
| 17 | Illinois | $29,983 |
| 18 | Oregon | $32,009 |
| 19 | New York | $32,259 |
| 20 | Texas | $28,331 |
| 21 | Delaware | $29,853 |
| 22 | Missouri | $28,503 |
| 23 | Rhode Island | $28,627 |
| 24 | Kansas | $28,548 |
| 25 | Utah | $28,265 |
| 26 | District of Columbia | $34,335 |
| 27 | Colorado | $29,871 |
| 28 | Arkansas | $28,180 |
| 29 | Kentucky | $26,973 |
| 30 | Iowa | $27,859 |
| 31 | Idaho | $28,260 |
| 32 | South Carolina | $27,345 |
| 33 | New Mexico | $27,721 |
| 34 | Maryland | $29,542 |
| 35 | Vermont | $28,545 |
| 36 | Florida | $27,647 |
| 37 | North Carolina | $26,497 |
| 38 | Indiana | $26,363 |
| 39 | North Dakota | $27,851 |
| 40 | Virginia | $27,881 |
| 41 | West Virginia | $26,671 |
| 42 | Oklahoma | $24,886 |
| 43 | Georgia | $26,530 |
| 44 | Alabama | $25,331 |
| 45 | Nebraska | $27,105 |
| 46 | South Dakota | $26,124 |
| 47 | Alaska | $27,511 |
| 48 | Mississippi | $23,781 |
| 49 | Louisiana | $24,842 |
| 50 | Wyoming | $25,735 |
| 51 | Montana | $25,727 |
Customer service associate best states FAQs
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Updated January 8, 2025