Usually, customer service associates don't need a college education. The most common degree for customer service associates is bachelor's degree with 35% graduates, with only 30% customer service associate graduates earning high school diploma. Customer service associates who decided to graduate from college often finish University of Phoenix or DeVry University. Some good skills to have in this position include communication skills, computer skills and customer-service skills.
To succeed in customer service associate careers it is a good idea to earn popular professional certifications among customer service associates like, Certified Pharmacy Technician (CPhT), Certified Medical Office Manager (CMOM), or Automotive Sales Professional. To improve customer service associate qualification and skills, we prepared some online courses to help in customer service associate education paths.