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  • Healthcare Customer Service Representative - Remote in Washington - Part Time and Full Time

    As a Customer Service Representative working remotely in Washington (except in Seattle), you'll be a part of creating and delivering amazing customer experiences while you also #experience TTEC, an award-winning employment experience and company culture. Bringing smiles is what we do at TTEC for you and the customer. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. This position is also available to work on-site located in 3309 N. Cherry St., Spokane Valley, WA 99216.
    $30k-35k yearly est.4d ago

  • Customer Service Representative - Insurance Agent - Hybrid Remote

    In this role, you'll grow your career by connecting your customer service aptitude to become a Licensed Claims Adjuster or Personal Lines Insurance Agent with TTEC. All state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employer This position requires that you reside within 100 miles of Oklahoma City, OK. TTEC is paying you to train, study, and take your state insurance exam. Customer Service Representative - Insurance Agent - Hybrid RemoteBringing smiles is what we do at TTEC As a Customer Service Representative - Insurance Agent working hybrid in Oklahoma City, OK you'll be a part of creating and delivering amazing customer experiences while you also #experience TTEC, an award-winning employment experience and company culture. It's time to take your career to the next level with TTEC. Our TTEC community is here for you as one dynamic, global family.
    $17-18 hourly10d ago

  • Care Coordinator I/II/III- WRTC *SIGN-ON BONUS ELIGIBLE*

    Care Coordinator III - Minimum Master's degree with coursework in social work, psychology, counseling, sociology, health services or related field. Care Coordinator II - Minimum Master's degree with coursework in social work, psychology, counseling, sociology, health services or related field. Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, subst Care Coordinator I - Minimum Bachelor's degree with coursework in social work, psychology, counseling, sociology, health services or related field. ***Qualifying care coordinator staff will be eligible for a $3K sign-on bonus as defined by the terms and conditions of the approved sign-on bonus policy.
    $45.3k-55.1k yearly12d ago

  • Customer Service Representative - Insurance Agent - Hybrid Remote

    This position requires you to reside within 100 miles of Duluth, GA. TTEC is paying you to train, study, and take your state insurance exam. Customer Service Representative - Insurance Agent - Hybrid RemoteBringing smiles is what we do at TTEC for you and the customer. As a Customer Service Representative - Insurance Agent working hybrid in Duluth, GA, you'll be a part of creating and delivering amazing customer experiences while you also #experience TTEC, an award-winning employment experience and company culture. About TTEC Our business is about making customers happy. In this role, you'll grow your career by connecting your customer service aptitude to become a Personal Lines Insurance Agent with TTEC. It's time to take your career to the next level with TTEC. Our TTEC community is here for you as one dynamic, global family.
    $18-19 hourly10d ago

  • Episode Care Coordinator ECC Weekends

    City/State Chesapeake, VA Sentara Healthcare offers employees comprehensive health care and retirement benefits designed with you and your family's well-being in mind.
    $37.5 hourly12d ago

  • Customer Relations Associate I - Product Support

    Job ID: 2023-2287 # of Openings: 1 Category: Customer Operations and Support About The Role: It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world's largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry. ARC is searching for a Customer Service Representative to join our team. In this position, you will provide high quality, professional customer service in an informative and personable manner to customers seeking assistance with ARC products and services. You will be responsible for effectively deciphering the customer's needs, coming up with the best solution, and clearly communicating that solution to the customer. In this position, you will work a rotating shift schedule between the hours of 8:45am - 9:00pm (Monday - Friday). This position may have the opportunity for telework/remote work. If you thrive in a fast-paced environment and pride yourself on providing exemplary customer service, then join us! What You'll Get to Do: Provide exceptional customer service based on the quality assurance call monitoring standards. Meet, or exceed Key Performance Indicators (KPIs) on a monthly basis. Multitask efficiently, i.e., working on multiple computer applications while responding accurately to customer's telephone inquiries and/or emails. Enter all customer inquiries into the call/problem tracking system (CRM) in a timely, detailed manner, while demonstrating strong business writing skills. Resolve complex and difficult problems and issues with customers. Provide ideas and feedback to management and coworkers about front-line situations during team meetings. You'll Bring These Qualifications: High school diploma or equivalent 1+ years of previous call center experience Fluent in English and Spanish (oral and written) preferred Experience with Microsoft Office Strong typing skills What We Can Offer You: Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry. Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways. ARC offers WorkFlex . WorkFlex is ARC's new work model, allowing employees in eligible roles to work virtually without set days in the office. ARC employees can work from the office, at home, or any combination of the two. There will be times when it is important to gather in-person and WorkFlex employees will be expected to come into the office or another location, when needed. We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters. By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels. EOE M/F/D/V Females and Minorities Encouraged to Apply PM21 PI215937125
    $32k-40k yearly est.12d ago

  • Customer Service Representative- Tethered- Within 100 miles of Richmond, VA

    Our customer service representatives are a very important part of our family. Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
    $23k-29k yearly est.4d ago

  • Customer Service Representative

    Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals. Customer Service Representatives use their excellent communication and interpersonal skills with customers. Advanced Call Center Technologies is seeking
    $15 hourly4d ago

  • Customer Service Representative

    Are you a customer service agent looking for a remote opportunity? : Sparks Group has partnered with an organization supporting a long term Government contract supporting a call center. If you have a Customer Service mindset this may be the role for you!
    $26k-34k yearly est.8d ago

  • Rep, Customer Experience - Remote in IA

    This role provides customer support and requires stellar service to meet the needs of our Molina members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating Molina values in their actions. Molina supports members and providers for different lines of businesses across multiple states. Molina is a fast-pace, energetic organization and is committed to caring for our customers. Provides customer support and stellar service to meet the needs of our Molina members and providers. This role is a remote position and salary will be based on experience you bring to Molina! Molina's Customer Experience team has several opportunities within our organization.
    $25.6k-50k yearly39d ago

  • Customer Service Representative - $500 Sign-On Bonus!

    Morrie's offers a competitive sign-on bonus of $500 for newly hired customer service representatives!
    $31k-40k yearly est.4d ago

  • Customer Service Representative

    Bobcat of Northern Virginia a division of Winchester Equipment Co., a growing area company selling, renting and servicing top-of-the-line construction equipment has an immediate full-time opening for a
    $26k-34k yearly est.5d ago

  • Customer Service Representative

    The Customer Service Representative must have strong PC skills using multiple windows. Our client is seeking a Customer Service Representative who will be responsible for preparing, compiling, and sorting documents for data entry into multiple systems for internal and external order requests and submissions.
    $27k-32k yearly est.3d ago

  • Financial Client Services Onboarding Associate

    As a member of Cassaday & Company, a top wealth management firm in the country and Virginia's #1 financial advisor, you will support the firm by assisting new clients who are in the process of transferring their assets into Cassaday and Company, making the process as smooth as possible. Provides smooth and seamless transition of client assets and information into Cassaday & Company.
    $46k-74k yearly est.60d+ ago

  • Customer Service Representative

    Dodson Bros. Exterminating Company, Inc., one of the largest family-owned pest control companies in the United States, is seeking applicants for the position of a Part Time, Customer Service Representative to join our team in your area. Come be part of our team and enjoy the continuing tradition of quality service at Dodson Pest Control.
    $26k-34k yearly est.23d ago

  • CSA Designer

    Must have the capability of working from home as well as in the office (Mobile) Sirius Staffing is seeking a CSA Designer for a remote opportunity but must be able to report to the site in Theodore when needed and may be required to travel to other facilities. Sirius Staffing is an equal-opportunity employer.
    $21k-29k yearly est.3d ago

  • Enrollment Eligibility Representative - National Remote

    *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
    $29k-31k yearly est.2d ago

  • Customer Success Associate - Enterprise

    Serve as the primary point-of-contact for EA clients without an assigned CSM for all operational (non-sales) issues, including new account/site setup, invoicing; serve as first escalation point for all front-line issues. Attend EA Client Kickoff MeetEnterprise, Associate, Customer, Retail, Information
    $26k-36k yearly est.2d ago

  • Customer Service Representative (remote)

    Job duties include but are not limited to the following: In a timely and professional manner, respond to a high volume of Customer Service Representative, Customer Service, Representative, Remote, Retail, Staffing Customer Service Representative needed This is a remote position, however you must reside in the Winchester, VA area to apply.
    $26k-34k yearly est.2d ago

  • Member Service Representative

    Therefore, candidates must reside in Maryland, Washington, DC, or Northern Virginia to commute to the federal agencies and military installations. With that said, there is onsite work at various military bases and federal agencies in and around Washington, DC.
    $25k-39k yearly est.1d ago

Learn More About Customer Service Associate Jobs

Average Salary For a Customer Service Associate

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Customer Service Associate is $31,709 per year or $15 per hour. The highest paying Customer Service Associate jobs have a salary over $40,000 per year while the lowest paying Customer Service Associate jobs pay $24,000 per year

Updated May 27, 2023
Average Customer Service Associate Salary
$28,211 yearly
$15 hourly

4 Common Career Paths For a Customer Service Associate

Office Assistant

Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.

Certified Nursing Assistant

A certified nursing assistant generally assists patients in their healthcare needs and medical procedures. They support patients in their daily activities by monitoring patients' temperature and food intake, ensuring the cleanliness of the patient's room, and keeping documentation of patients' conditions for reference of nurses and doctors. A certified nursing assistant should also communicate with patients' families and provide updates as often as needed. It is also important that a nursing assistant is patient and compassionate enough to attend to direct patient needs, which could get demanding or challenging at times.

Assistant

An assistant intern is responsible for facilitating administrative and clerical tasks as assigned by the management. Assistant interns' duties include keeping records of meetings, receiving calls and handling customer inquiries, assisting on writing reports and data entry processing, cooperating and providing support for business events, and adhering to company policies and regulatory procedures. Successful assistant interns must have excellent time-management, multi-tasking, and communication skills. They must be a team player and fast-learner to handle various tasks in the corporate industry.

Specialist

Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.

Illustrated Career Paths For a Customer Service Associate

Customer Service Associate

Customer Service Associate Jobs FAQs

Can A Customer Service Associate Make 100k?

No, you cannot make $100,000 per year as a customer service associate. It is highly unlikely to earn over $100k because the average annual salary for a customer service associate is $30,765. Even customer service associates in higher-paid positions do not typically earn more than $39,000 per year.

How Do I Get A Job As A Customer Service Representative?

To get a job as a customer service representative, apply for customer service jobs with a resume and cover letter that describe your accomplishments working with customers in the past. Working as a customer service representative involves talking face-to-face with customers, solving problems, and helping others, so these are the most important elements to focus on during the application process.

Have more questions? See all answers to common office and administrative questions.

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Updated May 27, 2023