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Top 50 Customer Service Associate Skills

Below we've compiled a list of the most important skills for a Customer Service Associate. We ranked the top skills based on the percentage of Customer Service Associate resumes they appeared on. For example, 23.3% of Customer Service Associate resumes contained Customer Service as a skill. Let's find out what skills a Customer Service Associate actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Customer Service Associate

1. Customer Service
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high Demand
Here's how Customer Service is used in Customer Service Associate jobs:
  • Provided high-quality customer service to optimize customer purchasing and payment process.
  • Excel in a role requiring the ability to handle a variety of customer service tasks and resolve customer issues with expediency.
  • Process customer orders while communicating all essential elements of the sales script to ensure exemplary customer service and call quality.
  • Re-stocked and managed product facing of store, provided customer service and assisted in training new associates.
  • Provided excellent customer service to customers while assisting with the cashing out of orders.
  • Skilled in data entry and time management to close out customer service department.
  • Educated customers on available product options to meet and exceed customer service experience.
  • Trained and coached team members to deliver a high standard of customer service.
  • Worked in a free standing banking center at the Customer Service Center.
  • Provided excellent customer service for the customers on account questions and transactions.
  • Provide face-to-face or phone customer service and Remote Teller System.
  • Provided and ensured quick, responsive, friendly customer service.
  • Receive incoming calls to provide complete customer service assistance.
  • Cross-trained and backed up other customer service managers.
  • Cash handling, and providing excellent customer service.
  • Provided quality, friendly customer service and assistance to customers needs Efficiently sustained teamwork to ensure the nursery plants were effectively maintained
  • Experienced Customer Service associate for a fast paced, high energy, law firm, Jenner and Block.
  • Handle cash register (including check out register, return desk, and customer service desk).
  • provided customer service for retail art supply and specialty art framing company.
  • Maintain correspondence with customers and clientele Cultivate strong customer and client based relationships Represent customer service for a vast growing corporation

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44,483 Customer Service Jobs

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2. New Merchandise
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high Demand
Here's how New Merchandise is used in Customer Service Associate jobs:
  • Customized attractive displays of new merchandise.
  • Received new merchandise, prepared it for the sales floor and displayed it according to corporate plan-a-grams to maximize store appeal.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
  • Performed data entry of customers, new merchandise and reports for corporate office.
  • Put away new merchandise that comes in off of a truck.
  • Helped with receiving, with unloading merchandise, pricing new merchandise.
  • Inform customers of new merchandise, services, discounts and promotions.
  • Organize and redistribute, old and new merchandise throughout the store.
  • Assisted with putting out new merchandise to sale floor.
  • Stock New Merchandise and Down Stock Other Merchandise.
  • Set up new merchandise around the store.
  • Set up displays for new merchandise.
  • Assist with inventory and new merchandise.
  • Implemented store guidelines for new merchandise.
  • Stocked shelves with new merchandise.
  • Put new merchandise on display.
  • Stocked shelves, racks, cases, bins, and tables with new merchandise.
  • Stocked the floor with any new merchandise that came in .
  • Helped with shipment of new merchandise Quickly checked out customer Provided excellent customer service
  • Provide customer service Operate cash register systems Received and put away new merchandise

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1 New Merchandise Jobs

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3. Phone Calls
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high Demand
Here's how Phone Calls is used in Customer Service Associate jobs:
  • Receive approximately 100+ phone calls a day, as well as to respond to 35-50 email inquiries daily.
  • Excelled in greeting customers, routing phone calls and processing returns in a time efficient manner.
  • Answer inbound telephone calls from customers and contractors regarding home service warranty contracts.
  • Answer questions regarding the store and its merchandise (telephone calls included).
  • Answered phone calls from customers in timely, polite and efficient manner.
  • Answered telephone calls, responded to inquiries, and scheduled reservations.
  • Answered incoming phone calls and directed customers to assigned sales associates.
  • Received and processed incoming phone calls from customer and client base.
  • Assist telephone calls, which include inbound & outbound.
  • Receive inbound phone calls regarding inquiries about services rendered.
  • Answered inbound phone calls related to Verizon FIOS issues.
  • Answered incoming phone calls dealing with customer inquiries.
  • Answer and direct phone calls.
  • Answered Customers' phone calls, emails and inquiries both in French and German Reviewed and identified prospective Customers
  • Answer incoming phone calls from clients, handle complaints issues, schedual techs to the appropriate job.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Stocked new merchandise Assisted with restocking returned merchandise Answered telephone calls to answer questions, and provided information during business hours
  • Processed customers transactions Answered incoming phone calls Assisted customers with package pickup
  • Answer customer phone calls by using a multiline phone -Process customer s purchases accurately and efficiently at the Point-of-Sale.
  • Operated cash register Inventory Set Sales Interact with customer and answer their question Answered phone calls

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341 Phone Calls Jobs

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4. Sales Floor
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high Demand
Here's how Sales Floor is used in Customer Service Associate jobs:
  • Stocked shelves, maintained sales floor, operated cash register, answered phones, assisted store patrons with exceptional customer service.
  • Coordinated and trained the cashier processes, sales floor procedures, and markdown process to newly hired associates.
  • Process merchandise, returns, and exchanges to be put back out on the sales floor efficiently.
  • Retrieve merchandise from the sales floor to hold for customers and maintains the hold area.
  • Provided customer service, operated cash registers, maintained dressing rooms and sales floor
  • Conveyed exceptional customer service by resolving customer inquiries on the sales floor.
  • File documents and assist customers by phone and on the sales floor.
  • Organized merchandise, and transported merchandise from stockroom to sales floor.
  • Assisted on sales floor as needed to maintain service standards.
  • Maintained merchandise on the sales floor and documented inventory.
  • Maintained sales floor for a professional and clean environment.
  • Worked on sales floor restocking and assisting customers.
  • Provide shipment replacement on the sales floor.
  • Prepared Merchandise for sales floor.
  • Worked in various areas of the sales floor including stock, cash drawers, greeters and sales associate to the.
  • Organized events held for baby fairs Answered telephones, trained sales floor personnel Stocked the floor and back room
  • Assist customers Cashier Put out stock and clean sales floor Answer the phones
  • Cashier * Stocking Team * Floor Associate * Layaway Associate * Make sure sales floor is clean at all times.
  • Retailed Jc Penney Merchandise * Sold Jc Penney Credit Cards * Kept sales floor and fitting room organized and neat
  • inventory) Deliver organizational product to sales floor (e.g.

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9,950 Sales Floor Jobs

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5. Data Entry
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high Demand
Here's how Data Entry is used in Customer Service Associate jobs:
  • Provided excellent customer services, assisted in detailed data entry including inventory and created inventive merchandising within store.
  • Provided administrative and clerical support including data entry and sales.
  • Performed data entry and assist customer with credit application.
  • Navigated computerized data entry systems and other relevant applications.
  • General office work for the insurance agent with necessary charts, telephone, and data entry.
  • Performed office duties such as data entry, word processing, filing and copying.
  • Cash handling, customer service, greeted customers, stocking and Data Entry.
  • Completed office support, data entry and customer service functions in school setting.
  • Prioritized data entry daily to ensure customer's needs were met.
  • Complete all paperwork and data entry using Oracle and POS.
  • Light data entry and special projects on occasion.
  • Processed loan requests and performed data entry.
  • Performed data entry & credit checks.
  • Store responsibilities also included; cashiering, data entry, printing, scanning ,copying, emailing and faxing customers documents.
  • cashier, stocking, and keeping, area clean, Pharmacy counter help, data entry.
  • Operated computerized cash register and fuel pumps -Restocked merchandise in shelves and freezer -Data entry
  • Utilized strong multi-tasking skills to manage customer service, data entry, merchandizing, returns, processing, and purchasing.
  • Trained Trainer Skills Used Data Entry Customer Service ( fast paced environment) Manual Labor ( hands on)
  • Assist customers with professional store knowledge Worked with data entry Worked with POS system and handled money
  • Cashier Inbound calls Data Entry / Filing Floor Sales / Customer Service

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546 Data Entry Jobs

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6. Product Knowledge
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high Demand
Here's how Product Knowledge is used in Customer Service Associate jobs:
  • Provided customers with full product knowledge and digitally rendered original card designs for custom orders.
  • Managed customer expectations through effective teamwork, impeccable attention to detail and extensive product knowledge
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Shared product knowledge with customers while making personal recommendations.
  • Assisted customers with product knowledge, requests for cancellations, and upgrading services with the highest level of customer satisfaction.
  • Maintain proper product knowledge in order to be able to educate our customers to the best of my ability.
  • Provide customer service to customer, scanning items accurately, assisting customers with sales, and product knowledge.
  • Job description includes problem solving, time management, inventory control, product knowledge and management.
  • Helped with training, product knowledge, payment taking, sales, and appointment setting.
  • Provided customers with timely information relating to product knowledge requests, products and services.
  • Mentored the department specialist and gained product knowledge in the assigned location.
  • Referred clients to appropriate team partners based on product knowledge.
  • Provided customers with up-to-date product knowledge and store promotions.
  • Provided product knowledge and customer service.
  • Provide product knowledge and resources that help the customer obtain what they need to complete their home improvement goals.
  • Assisted in project planning - Provided detailed product knowledge.
  • Learned, referenced and applied product knowledge information.
  • Provided detailed product knowledge - Maintained stock.
  • Handled all cashier transactions proficiently Assisted customers and recommended products according to customer needs Maintained continuous product knowledge necessary for customer service
  • Stock products Provide customer assistance Present product knowledge about different merchandise and the pros and cons of them

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3,556 Product Knowledge Jobs

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7. Financial Transactions
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high Demand
Here's how Financial Transactions is used in Customer Service Associate jobs:
  • Processed various financial transactions for bank customers and collaborated with management to develop new strategies and concepts to promote new business.
  • Administer large volume financial transactions with utmost accuracy to ensure proper reconciliation and balancing
  • Operate network computers/software and other equipment necessary to handle financial transactions.
  • Completed required shift paperwork and ensured accuracy in financial transactions.
  • Assist customers with daily financial transactions, providing excellent customer service
  • Processed financial transactions and educated clients about company initiatives.
  • Facilitated financial transactions; operated the cash register.
  • Managed daily financial transactions and closed cash register.
  • Managed customers and financial transactions.
  • Completed all financial Transactions, performed store duties accurately, on time, and in accordance with company policies and procedures.
  • Assisted when needed as a cashier in the Outside Garden Center correctly and efficiently processing financial transactions.
  • Processed financial transactions, returns and exchanges for customers through a point of sale system.
  • Learned leadership by training new employees and worked with customer financial transactions using cash register.
  • Handle financial transactions, maintain cash-flow accounting, and balance day-to-day cash operations.
  • Closed store, performed tally of financial transactions, and prepared deposit.
  • Received and disbursed money and kept records of financial transactions.
  • Recorded the financial transactions of the company.
  • Execute sales or other financial transactions.
  • Deliver pizza in a timely manner, while managing financial transactions between customers and management.
  • Monitored group of 3-6 employees to ensure a more efficient sales process Responsible for financial transactions and maintaining register accuracy

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94 Financial Transactions Jobs

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8. Stock Shelves
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high Demand
Here's how Stock Shelves is used in Customer Service Associate jobs:
  • Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers.
  • Stock shelves, work at a register if needed, clean spills, direct customers to their desired items.
  • Stock shelves and meet customer needs by providing quality customer service selling retail merchandise.
  • Operate cash registers, stock shelves, and perform cleaning duties while at work.
  • Helped other employees clean, organize, and restock shelves at close of business.
  • Stock shelves and clean the department regularly to maintain clean appearance and inventory.
  • Stock shelves, maintain inventory and unload trucks from warehouse.
  • Price merchandise, stock shelves and take inventory of supplies.
  • Monitor inventory and restock shelves and displays as needed.
  • Stock shelves on a daily basis with new products.
  • Unload merchandise and restock shelves with unpacked items.
  • Unload delivery trucks, stock shelves, assist customers
  • Operate cash register and stock shelves.
  • Stock shelves, and mark prices on shelves and items.
  • Informed customers about all product lines and services offered by the company Processed shipments and maintained organized stock shelves.
  • Price merchandise and stock shelves according to planogram standards as set by company guidelines.
  • Stock shelves and straighten merchandise Reset displays, take inventories
  • Cashier Stock cold box Receive order and restock shelves Maintain cleanliness of store and outside areas
  • Process transactions Stock shelves Lift heavy merchandise Serve customers
  • Greet customers Assist customers with purchases Provide quick and friendly service Answers customer questions Stock shelves

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4 Stock Shelves Jobs

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9. Communication
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high Demand
Here's how Communication is used in Customer Service Associate jobs:
  • Required exceptional communication skills along with proven ability as a detail oriented problem solver with strong organizing and time management skills.
  • Demonstrated an ability to communicate effectively and express ideas clearly, actively listed and allowed/followed appropriate channels of communication.
  • Assisted customers in the selection of products available by effectively communicating service offerings in person or via telecommunication.
  • Manage operations-related communications, upward, downward, throughout internal and external organizations.
  • Managed quality communication, customer support and product representation for each customer.
  • Prepared reports and communication for senior management and clients.
  • Facilitate workplace operations through effective written and oral communication.
  • Created communication boards and distributed communication.
  • Ascertain the nature of the call and record information in the Communication Log, Document all calls appropriately.
  • Exhibit easy sales and service behaviors in all interactions and communications with customers, associates and management.
  • Developed communication skills from working with fellow associates and conversing with a constant flow of customers.
  • Aided with the training and development of new employees and demonstrated communication and problem solving abilities.
  • Possess effective communications skills, and work well with others at all levels.
  • Skilled in identifying customer needs and providing service based on their communication style.
  • Displayed excellent communication skills and patience while dealing with customers on daily basis.
  • Process all incoming email inquiries for the SBC Communications client's service team.
  • Clear, concise and tactful communication in both writing and verbal manner.
  • Required the ability to work autonomously and with very strong communication skills.
  • Developed effective relationships with all call center departments through clear communication.
  • Used interpersonal communication skills to assist a wide customer base Assisted other crewmembers in completion of tasks to ensure continuity of services

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3,053 Communication Jobs

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10. Service Desk
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high Demand
Here's how Service Desk is used in Customer Service Associate jobs:
  • Performed administrative duties at customer service desk.
  • Worked at the Service Desk assisting customers with returns, price changes and any inquiries concerning product defaults and exchanges.
  • Promoted from Cart to Cashier to Service Desk to Front Desk Zone Associate (duties helping Service Manager).
  • Provided excellent customer service and performed duties in the areas of Product returns and the Customer Service desk.
  • Worked as a Customer Service Associate throughout the whole store, Worked at the Customer Service desk.
  • Ensured that all customers at the customer service desk had a solution to the issues or concerns.
  • Supervised the customer service desk, attended customers at the Kmart Layaway Center and oversaw cashier operations.
  • Run service desk; answering phone calls, send employees to break, sending/receiving money transfers.
  • Provided telephone, and face-to-face customer service/support in busy retail customer service desks and sale floors.
  • Cash loans are documented and distributed as needed for Front End Service Desk tills.
  • Helped to train other associates at the customer service desk/ money center.
  • Instructed new associates how to run registers and the customer service desk.
  • Perform service desk and KIOSK service as needed to meet business demands.
  • Assisted with bank transactions and organized service desk.
  • Assist the customer Service desk with dept.
  • Cross-trained at customer service desk.
  • Manage Customer Service Desk/Layaway Department Customer Service Manager for cashiers, scheduled daily breaks and lunches for all cashiers
  • Handle all functions at the customer service desk Process returns, exchanges, cash register
  • Cash handling experience Conducts refunds and exchanges at service desk.
  • Cashier and zoning Stocking shelves Customer service desk and floral department Central answering telephones Provided customer service in a fast paced environment

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1,180 Service Desk Jobs

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11. Front End
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high Demand
Here's how Front End is used in Customer Service Associate jobs:
  • Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
  • Provide customer service to the front end in form of returns and money center area including Money Gram.
  • Maintain knowledge of all current front end operations in order to proactively support service levels and accountability.
  • Front end cashier, greet/welcome customers and notify of any new sales or current promotions.
  • Maintained store recovered for visual appeal as well as helped front end cashiers as needed.
  • Front end Customer Service Associate ACM Machine, Digital Touch Cash Registers, Draw drops/counts
  • Maintained a clean and neat register, lane, and front end customer area
  • Ensured front end area is always orderly, organized, and clean.
  • Worked in front end and customer service.
  • Completed all merchandising for the front end.
  • Help front end staff when needed
  • Manage front end cashier tills.
  • Cashier / Provide Customer Support From The Front End, Ring Up Sales.
  • Cashier for the front end area of the store.
  • Worked in the front end of the store as a bagger, cashier, and parking lot assistant.
  • Helped with any duties needed in the front end of the store Performed accurate transactions for guests
  • experience in receiving merchandise, front end operations, block products& merchandising.
  • Greet customers warmly Help manage Front End associates Accomplishments Associate of the Quarter
  • Front end register sales Credit promotion sales Up-selling of Store products Customer Service
  • manage work schedules,surpervisor the front end,process various card transactions,work the cash register,audit cash trays

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3,908 Front End Jobs

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12. POS
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high Demand
Here's how POS is used in Customer Service Associate jobs:
  • Helped effectively dispose of sensitive, privacy act documents which included military members social security numbers and banking information.
  • Answered incoming telephone calls regarding insurance benefits in a positive and professional manner.
  • Team leading and motivational responsibilities to maintain a positive work environment.
  • Investigated customer accounts that had possible fraudulent activity.
  • Communicated clearly and positively with co-workers and management.
  • Maintained a positive and professional phone demeanor.
  • Verify balances on all cashiers drawers and I also verify the Deposits made by the Store to include all departments.
  • Attended customers via inbound for the purpose of resolving routine problems with products or services.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Attended customers via inbound for the purpose of resolving problems with their ticket purchases.
  • Assisted customers via inbound for the purpose of informing customers with products or services.
  • Compose, type, and mail customer statements and other correspondence related to pharmaceuticals.
  • Process claims and damaged items for inventory purposes.
  • Determined possible causes of customer complaints.
  • Cash Handling: Balance the cash drawers in the morning, prepare the Garda deposits, and process complex POS transactions.
  • Maintain accurate stock and prices, POS transactions, cleaning, nightly reports on sales, abd general movie knowledge.
  • Position: Copy and Print Associate and Customer Service Associate Sales representative providing assistance and guidance on store purchase.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit Slips.
  • Interacted proactively with customers, assisting them with their projects Worked cash registers and computer POS system
  • Promote company program for credit /rewards * Provide positive shopping experience for customer.

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9,891 POS Jobs

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13. Special Orders
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high Demand
Here's how Special Orders is used in Customer Service Associate jobs:
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Processed patient information that required special orders.
  • Perform special orders on products not available for customer, schedule deliveries and installation of product.
  • Educated customers on product features including special orders, exchanges, pricing, and availability.
  • Process point of sale actions for new purchases and special orders.
  • Placed special orders and called other stores to find desired items.
  • Pulled, packaged and loaded special orders for customers.
  • Complete and follow up on special orders for customers.
  • Placed special orders for online product only.
  • Processed special orders by using P.O.S.
  • Assist customers with any special orders.
  • Help customers with special orders.
  • Processed special orders & cashiered.
  • Answer phone for special orders.
  • Communicated effectively with multiple departments and customers to plan special orders, deliveries and payment plans for new and existing customers.
  • Answer questions regarding the store and its merchandise Place special orders or call other stores to find desired items.
  • assisted customers in plumbing department, special orders, cashier duties, loading and inventory preparation
  • Managed special orders Cash handling Resolved customer complaints and other grievances
  • Retail Customer service, forklift, special orders, loader of merchandise, cashier, stocker, order puller, leader
  • Have knowledge on all merchandise and dealing with special orders to meet customer satisfaction.

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10 Special Orders Jobs

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14. New Accounts
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high Demand
Here's how New Accounts is used in Customer Service Associate jobs:
  • Achieve Commercial Sales Budget Goals by expertly servicing existing commercial customers, while actively pursuing and soliciting new accounts.
  • Processed all deposits for new accounts/ opened and closed all accounts for new and existing customers.
  • Worked with new customers in the development of new accounts and the implementation of new systems.
  • Achieved YTD sales goal of company warranty, sales per order, and new accounts
  • Provided account support on new accounts and existing accounts via the account credit department.
  • Managed the mail boxes, set up new accounts and dealt with payments.
  • Open new accounts verify accounts credit prior to shipping to new accounts.
  • Pioneered new accounts and maintained a strong, growing customer base.
  • Support sales reps in opening new accounts and upgrading existing service.
  • Maintain strong relationships with new accounts with great customer service.
  • Activated new accounts as they were created on our website.
  • Activate new accounts & administer account changes on old accounts.
  • Set up new accounts for customers.
  • Assisted customers with deposits, withdrawals, transfers and any questions or problems Referred new accounts to financial service associates.
  • Contacted 100+ customers per day in order to qualify and establish new accounts Evaluated customer profile for credit card approvals
  • Set up new accounts, maintain records, and process orders to fulfill a customer needs.
  • Acted as a teller and new accounts customer service representative
  • Generated customer leads, established new accounts, and added "Key Accounts" to website.
  • Visa Prepaid Debit Card Accounts) Open new accounts Deactivate and replace lost/stolen debit cards.
  • Handle large sums of currency -Achieve quota for new accounts -Assist in withdrawls and deposits -Maintain balanced cash register at all times

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105 New Accounts Jobs

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15. Internet
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average Demand
Here's how Internet is used in Customer Service Associate jobs:
  • Increased the availability of products for customers using internet orders.
  • Process special orders and internet orders
  • Use multiple ways to find products for customers including internet, company computer systems, and calling other nearby stores.
  • Provided training to staff and patrons on equipment, online catalogs, software, internet and other resources.
  • Received phone calls from reps placing orders for AT&T home phone and internet service.
  • Documented Internet Order Invoices and made inquiry of purchases with customers via e-mail or telephone.
  • Return merchandise and fulfill orders that come through the internet or over the telephone.
  • Advanced proficiency in Microsoft Office, Internet, web-based and job specific software applications.
  • Processed internet orders, phone orders, and returns while answering the phones.
  • Set up local, long distance, wireless, & internet accounts.
  • Provide customer service with purchases, returns, and Internet orders.
  • Process credit card applications, customer and internet orders.
  • Reviewed and approved internet and EDI orders.
  • Place internet orders for customer pick up.
  • Modify internet; open credit card accounts.
  • Ordered items via catalog and internet.
  • Established initial approval / decline parameters for hsbc internet reply system.
  • up of phone, cable and internet services.
  • Process internet orders Conduct new Lowes credit card applications.
  • Greet clients Assist customers in buying process Computer Proficiencies Microsoft Office: Excel, PowerPoint, Word; Internet Explorer

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375 Internet Jobs

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16. Customer Orders
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average Demand
Here's how Customer Orders is used in Customer Service Associate jobs:
  • Processed special order blinds and window hardware, keep in contact with blind companies to provide updates on customer orders.
  • Handled food preparation, customer orders, and maintenance of sanitary conditions to code.
  • Take inbound calls, process customer orders, answer questions and schedule technician visits.
  • Confirm customer orders and contact the customer when we receive their online orders.
  • Operate all machinery; Provide great Customer Service; Receive and detail customer orders
  • Accepted rush customer orders from Department Manager to ship to store.
  • Complete product sales, customer orders, and credit card applications.
  • Filled customer orders, keeping track of multiple orders simultaneously.
  • Received, prioritized, and entered customer orders into ERP.
  • Ring up customer orders at the cash register.
  • Collated, sorted and organized customer orders.
  • Place customer orders and edit account information.
  • Fulfilled customer orders using UPS/USPS methods.
  • Processed customer orders and quote requests.
  • Handled shipping for new customer orders.
  • Take and process customer orders.
  • Answered incoming customer calls Entered customer orders
  • Set up/Enter new customers and suppliers Takes and process customer orders via phone, web, email, or fax.
  • Answer phone calls and assist walk-up customers Accurately process customer orders Stocking duties as required Mentor & supervise junior associates in duties
  • Promoted from Food Service to Retail Associate Cashier Up selling customer orders Record Subscribed Customer Calorie Intake Put Together And Facilitate Deliveries

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264 Customer Orders Jobs

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17. Technical Support
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average Demand
Here's how Technical Support is used in Customer Service Associate jobs:
  • Provide initial product technical support to customers via telephony and e-mail.
  • Offered technical support with training materials offered by PrepLogic.
  • Provided technical support for customer on location.
  • Assisted clients with technical support for Kindle & e-Readers as well as general retail & account inquiries.
  • Process all returns, help with any questions customers may have, technical support, sales,
  • Provided detailed knowledge of the products in addition to technical support to address customer needs.
  • Provide technical support to new and existing clients in order to troubleshoot complex setup issues.
  • Resolved customer order issues and technical support via online chat sessions and phone conversations.
  • Monitor and attend service phone lines to assist with customers material and technical support.
  • Gathered relevant customer data to facilitate new sales, customer, and technical support.
  • Provided technical support for all Kindle devices and devices compatible for Kindle.
  • Provide on-site technical support for store employees.
  • Provided technical support, processed sales.
  • Address basic technical support questions.
  • Provided level 1 technical support.
  • Explained company insurance benefits for employees Provided general technical support for web related services.
  • Provide customers with product knowledge and technical support EchoStar Communications
  • Guided customers to other internal resources such as Technical Support, Credit, Grainger Parts and Sourcing or Sales as necessary.
  • Worked as Customer Service Associate in Dell Technical Support team Handled customer service requests via internet, telephone.
  • Call Center; Customer service * Answered calls for Technical support * Gave callers account information on billing issues

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305 Technical Support Jobs

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18. High Volume
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average Demand
Here's how High Volume is used in Customer Service Associate jobs:
  • Demonstrated flexibility in satisfying customer demands in a high volume, production environment.
  • Receive high volume calls in fast pace call center on a duty basis providing warm, friendly and accurate detailed information.
  • Answer high volume of customer calls & email inquiries and maintain tickler system for following up on orders and deliveries.
  • Process a high volume of transactions in cash, checks, and credit card sales on a daily basis.
  • Reviewed and categorized a high volume of transactions for company generating over $40 million in annual revenue.
  • Handled a high volume of incoming calls and email in a call center for multiple entities.
  • Answered high volume of calls in queue, managing multiple programs per call.
  • Answer high volume of inbound calls for large commercial and industrial businesses.
  • Answer and direct high volume of inbound calls and mail inquiries.
  • Handled high volume of incoming calls in a call-center environment.
  • Handle high volume emails from customers & overseas correspondence.
  • Assisted high volumes of customers with product checkout.
  • Process high volume of calls.
  • Answered high volume calls to assist with new service activations for both residential and cellular clientele.
  • Operate high volume multi-line telephones, greet and assist a high volume of customers.
  • Handle high volume customer orders Provide exceptional customer service to dine in patrons.
  • Handled a high volume of incoming calls on a multiline phone system.
  • Answered high volume of inbound calls (approx.
  • Handled cash and credit transactions in a high volume retail store Managed inventory and marketing displays Customer service and sales
  • Handled high volume of customers during peak times Prepared food according to safety standards Ensured cleanliness of restaurant

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806 High Volume Jobs

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19. Store Operations
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average Demand
Here's how Store Operations is used in Customer Service Associate jobs:
  • Supervised store operations independently on a weekly basis.
  • Performed store operations and customer service
  • Maintained store operations and visual merchandising standards to ensure a 'grand opening' look and feel to our customers.
  • Company training ensured my ability to handle all aspects of store operations from both an employer and employee perspective.
  • Adhered to Company policies, procedures and standards of performance for customer service and store operations.
  • Adhered to the execution of established safety, security, quality and store operations policies.
  • Trained in all aspects of store operations; merchandise intake, stock rotation and placement.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Support overall organization, District/Store Operations as well as service and customer retention goals.
  • Signed up new Rewards members, cashiering, store operations and merchandising.
  • Help with managers to complete any store operations in timely manner.
  • Supported coworkers with sales, promotions, and store operations.
  • Managed store operations in the absence of store manager.
  • Cross trained in all store operations.
  • Train associates on store operations.
  • Assisted the store manager in store operations and maximized profitability through sales and loan growth, Increased revenue and generated referrals.
  • Liaised disputes between customers and in-store operations team with regards to delivery time, order accuracy, and food quality.
  • Provide tire and auto products and services Participates in every aspect of store operations
  • Utilized a telephone switchboard and walkie system for store operations.
  • Participated in all aspects of store operations.

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1,182 Store Operations Jobs

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20. Inventory Control
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average Demand
Here's how Inventory Control is used in Customer Service Associate jobs:
  • Assisted department manager with daily inventory control procedures and logistics management.
  • Performed data entry, tracking merchandise and conducted inventory control.
  • Conducted inventories and reconciled merchandise counts against inventory control systems.
  • Ensured proper inventory control through following appropriate policies consistently.
  • Performed inventory control and organizing/maintaining store clothing items merchandise.
  • Ordered and maintained inventory control.
  • Assisted in other areas of business when time permitted to include data entry, collections, reception, and inventory control.
  • Assisted the day-to-day operation of the front office to include information distribution, inventory control, and payment reconciliation.
  • Developed sales associates, managed Inventory control, and became the top Store in the district.
  • Issue work list for rest of paint team, price audits, inventory control
  • Executed advertising and inventory control for the store.
  • Maintain and operate cash register with inventory control.
  • Filed accurate daily logs, inventory control.
  • Interacted with customers during retail transactions Assisted in the coordination of inventory control
  • Inventory Controller Responsible for controlling $1.5M inventory while maintaining an annual deviance of less than 5%.
  • assist all aspects or retail duties including inventory control, cashier and fitting room and sales floor maintenance
  • Provided extraordinary customer service Quoted prices and discounts for memberships Prepared sales contracts Maintained sales records for inventory control
  • Inventory Control Cash register Operator Customer service representative Warehouse Attendant
  • Inventory control Auditing Maintained basic sanitation of premises Stocking Worked with computerized machines for lottery and gasoline pump purchases
  • Key holder Duties Included: -Meet daily sales and personal/company goals -Inventory control -Cashier -Shipping/receiving -Assign daily tasks to coworkers

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57 Inventory Control Jobs

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21. CSA
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average Demand
Here's how CSA is used in Customer Service Associate jobs:
  • Started as a CSA for Inside Lawn and Garden where I was responsible for providing quick and friendly customer service.
  • Generated community outreach through CSA educational and promotional services that led to a 17% increase in CSA member sales.
  • Interacted with 75+ CSA members throughout the growing season in order to best accommodate their nutritional needs and requests.
  • Worked as a CSA l to help customers with all financial deposits and withdrawals to help.
  • Worked both the Lobby and Drive-up locations working as CSA I with all types of transactions.
  • Serve as liaison between the CSA student staff and the Residential Professional Staff.
  • Provide ongoing training, development, and appreciation/recognition for all CSA staff members.
  • Certified in upper, lower bay, CSA, Management JLI training.
  • Execute a fair and efficient hiring process to fill open CSA positions.
  • Worked as a CSA and provided help for customers when needed.
  • Team member performing CSA duties, product assistance and cleaning.
  • Performed and planned day-to-day farm management and CSA member operations.
  • Assisted newly hired CSA with difficult e-mail, and phone calls
  • Kindle CSA III Work from Home.
  • Coordinate work schedules for the CSAs, and assist with finding coverage for open shifts when needed.
  • Worked as ongoing contractor CSA for AonHewitt for special project after assignment with Randstad ended.
  • Power lift equipment operator (All) Customer service CSA
  • Work as a CSA, LBT, UBT, CT and Opps Manager.
  • Worked as CSA in multiple skill sets Responsible for handling and resolving issues with preordering and post order questions.
  • United States CSA/CNA Took vital signs of the patient and checked in on them every 4 hours.

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22. Lowe
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average Demand
Here's how Lowe is used in Customer Service Associate jobs:
  • Followed merchandising guidelines to present visually appealing displays.
  • Ensured security procedures were followed in handling pick-ups, quick change artists, potential shoplifters, and drawers.
  • Conducted audits of the cashier s paperwork to ensure that all corporate procedures were being followed.
  • Make sure flowers had clean water and had the best look for the customers.
  • Promoted to head cashier due to customer satisfaction in Lowe's retail store.
  • Followed up with clients regarding their appointments and met specific polling needs.
  • Educate customers on our MyLowes application for their phone with a demonstration.
  • Put away shipment and followed plan-o-grams to rearrange store for new items.
  • Give prompt and friendly customer service to Lowe s customers 3.
  • Solicit and process Lowe's customer credit card applications and payments.
  • Process customer returns according to Lowe's Policies and Procedures.
  • Sign up customers for Lowe's Credit Programs.
  • Followed request of customers and supervisors on board.
  • Serve as the friendly, knowledgeable face of Lowe's sales force.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Scheduled insallations measurements and followed up on customer projects.
  • Collaborated with the customer and the various departments within Lowes to ensure customer and business needs were met successfully.
  • Worked part-time at Lowes as a Customer Service Associate II in the Hardware department.
  • Worked as a Customer Service Associate for Lowes Inc.
  • Used the resources available to us, i.e: iphones, lowes app, other store pamphlets to answer any questions.

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2,782 Lowe Jobs

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23. Loss Prevention
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average Demand
Here's how Loss Prevention is used in Customer Service Associate jobs:
  • Generated and maintained relationships within the Loss Prevention industry, business community, and with regional law enforcement agencies.
  • Identified potential shoplifters and alerted Loss Prevention.
  • Complied with established loss prevention procedures.
  • Train new associates on Company rules, procedure, safety guidelines and loss prevention according to company s guidelines.
  • Execute all aspects of retail sales including cashier, floor sales, fitting room assistance, merchandising and loss prevention
  • Assisted with operational functions within the branch including loss prevention, compliance, and customer retention.
  • Received various awards for job performance in areas of new credit applications and loss prevention.
  • Follow loss prevention, risk control, and proper cash handling procedures at all times.
  • Assisted with Loss Prevention Team by ensuring department merchandise was properly handled to reduce theft.
  • Maintain controls: keys, diamonds, loss prevention and other organization standards.
  • Cashier, stocking, general cleaning, loss prevention, customer service.
  • Maintain visibility of the exit doors for security and loss prevention issues.
  • Followed all Loss Prevention practices and protected company assets.
  • Complied with loss prevention standards and audit requirements.
  • Help loss prevention catch store thieves.
  • Assist in Loss Prevention tasks.
  • Stock Inventory and Loss prevention.
  • Assisted customers in purchasing choices in lingerie Certified sales specialist Responsible for inventory, including keeping loss prevention to a minimum
  • Performed miscellaneous job-related duties as assigned Communicated effectively with customers and employees Assisted with Loss Prevention
  • Support the Loss Prevention Program by adhering to the Counterfeit Money procedures Contact guests regarding: Merchandise availability (i.e.

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1,119 Loss Prevention Jobs

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24. Online Orders
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average Demand
Here's how Online Orders is used in Customer Service Associate jobs:
  • Handled all online customer questions, including order or product issues, returns, exchanges and refunds for online orders.
  • Supervised cashiers, processed returns, money transfers, and online orders, and managed cash register.
  • Placed online orders, cancel order requests, product returns, and reships, as needed.
  • Processed online orders by printing labels and packing items in order to be shipped on time.
  • Assisted customers, answered phones, stock product, ordered supplies, made phone and online orders
  • Assisted customers using the computer and printer to complete online orders or to look up items.
  • Helped process and ship online orders where the merchandise is located in the store.
  • Receive cash and Credit purchases, check and prepare online orders daily.
  • Track inventory, report inventory needs, and fill online orders.
  • Completed online orders and accepted payment with a credit/debit card.
  • Process online orders did pick ups and answered the phone.
  • Processed and prepared the customers online orders for in-store pickup.
  • Process online orders buy online pick up in store.
  • Gather merchandise from backroom to fill online orders.
  • Picked and packed online orders.
  • Placed online orders for customers.
  • Do layaways, online orders, answer the phone, cash lanes, and in store pickup (includes warehouse)
  • answered phones, assisted customers, filled out online orders for customers, cleaned/straightened the store, rung up product
  • packaged, and prepped online orders for pickup.
  • Assist Members with Sam's Club Membership Issues Defuse Irate Customers Assist Members with Online Orders Navigate Multiple Screens Website Trouble Shooting

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3 Online Orders Jobs

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25. Customer Information
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average Demand
Here's how Customer Information is used in Customer Service Associate jobs:
  • Utilized Microsoft Windows based workstation in a corporate inbound/outbound solution center to locate customer information and perform necessary transactions upon request.
  • Organize customer information, file documents and enter contacts agreements and personal information in system.
  • Recommended potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepared product or service reports by collecting and analyzing customer information.
  • Obtained customer information by answering telephone calls, interviewing and verifying.
  • Gathered and verified all required customer information for tracking purposes.
  • Update customer information and ensure accurate entry of contact information.
  • Entered digital data and searched for customer information.
  • Entered new customer information into computer system.
  • Entered new customer information and activated accounts.
  • Track and document customer information and their experience with Provide Commerce, following all reasonable efforts to maintain the privacy policy.
  • Enter customer information into the computer, working with customers, answering calls making calls, maintaining a clean work area
  • Maintain and update customer/non customer information of cash transactions for LCR/MIL reports to be submitted to the IRS weekly.
  • Job Duties: Measuring and Sizing customers for clothing Inputting customer information into database Pressing Clothing Stocking sales floor
  • Obtained customer information such as name, address, payment methods, and entered orders into computers.
  • Update APT systems daily by inputting customer information in the system to complete accurate planning process.
  • Collect customer information and maintain database of sales.
  • Update company data base with customer information.
  • Received the Customer Information Questionnaire Champion Award.
  • Telecommunicated daily with customers and call centers to process customer information and remedy customer disputes.

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1,189 Customer Information Jobs

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26. Company Policies
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average Demand
Here's how Company Policies is used in Customer Service Associate jobs:
  • Demonstrated an understanding of and effectively followed all company policies and procedures.
  • Adjusted accounts using established company policies and personal empowerment.
  • Acknowledged by Floor Manager for consistently taking care of customers and following all company policies in addressing and resolving customer concerns.
  • Performed all duties and tasks in an honest, ethical and professional manner and in accordance with company policies and procedures.
  • Follow company policies and procedures in handling void transactions, even exchanges, over and short situations, etc.
  • Ensured that merchandise is stored, handled, and displayed in accordance with established Company policies and procedures.
  • Assist customers with finding any specific items, following company policies on and off the sales floor.
  • Manage sales audit procedures and evaluate audit points for compliance with the company policies and procedures.
  • Assure all consumer engagement is legally compliant and adheres to company policies and standards.
  • Follow company policies, procedures, and resources to efficiently complete job task.
  • Maintained current knowledge of company policies regarding payments, returns, and exchanges.
  • Adhere to all company policies and procedure in carrying out daily tasks.
  • Adhere to all company policies, procedures, and safety standards.
  • Help assist new employees in unfamiliar areas and in company policies.
  • Research software functions and company policies to increase job performance.
  • Implemented new ideas in accordance to company policies.
  • Processed returns and exchanges according to company policies.
  • Operated cash register in accordance with company policies.
  • Process refund and exchanges per company policies.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.

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2,635 Company Policies Jobs

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27. Bank Deposits
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average Demand
Here's how Bank Deposits is used in Customer Service Associate jobs:
  • Managed office operations during shift including processing payroll, bank deposits, cash balances and the reconciling of cashier drawers.
  • Assisted customers with questions, directions... Sold mall gift certificates, balanced cash drawer and made bank deposits.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Assisted the store manager with store closing by reconciling registers and creating bank deposits.
  • Inventory, order processing, correction counts, bank deposits, customer assistance.
  • Processed daily bank deposits with cash, credit cards, or checks.
  • Cash handling, balancing day's receipts and preparing bank deposits.
  • Performed nightly bank deposits and morning change pickup when required.
  • Reconcile daily sales revenue for preparation of bank deposits.
  • Prepare bank deposits, balance sheets and aspect reports.
  • Counted cash drawers and made bank deposits.
  • Prepared Bank Deposits and purchase orders.
  • Counted and prepared bank deposits.
  • take inventory of news papers at the end of the night make bank deposits from time to time as needed.
  • Restocked products in appropriate locations, counted money in drawers at shift's end, and made bank deposits.
  • Functioned as a casher/business manager: Received payments, balanced budgets and made daily bank deposits.
  • Supervised 7 crewmembers, made bank deposits, and managed inventory levels.
  • Processed register transactions and internet orders Assisted with nightly cash counts and bank deposits Performed cash register audits
  • Greet, engage, and thank each customer Opening/closing store & counting money, preparing bank deposits Train new employees
  • Bank Deposits daily with closing procedure ) -Transactions (Credit cards , Cash ,payments on account .)

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12 Bank Deposits Jobs

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28. Computer System
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average Demand
Here's how Computer System is used in Customer Service Associate jobs:
  • Verified that information in the computer system was up-to-date and accurate
  • Helped to implement new computer systems to streamline daily business * Managed and resolved customer complaints * Aided in maintaining store equipment
  • Use multiple computer systems simultaneously to answer and resolve customer issues while maintaining a pleasant and upbeat demeanor.
  • Identify, research, and resolve customer issues using the computer system, answering incoming and outgoing calls.
  • Operated Point of Sale and other computer systems necessary for day to day job duties.
  • Perform hardware upgrades on HP, IBM, Dell, Compaq and Sun computer systems.
  • Utilized multiple computer system to initiate, track, resolve and document customer service needs.
  • Enter all PO's into the computer system and set them up for payment.
  • Posted payments for court, traffic court and late fees into computer system.
  • Check each animal into and out of the facility via KMS computer system.
  • Input, access, modify, or output information from the computer system.
  • Check out guests and use cash register and computer systems.
  • Used Transaction Manager and Mas90 computer systems.
  • Experienced in computer systems, SAP.
  • Provide eyes and ears support for HP, IBM, Dell, Compaq and Sun computer systems.
  • Process merchandise information through store computer system, POS register system, and complete all required paperwork according to store policy.
  • Assist customers with purchases and help them locate items in the store Stock and replenish items using the computer system.
  • Researched issues on various computer systems and databases to resolve complaints and answer inquiries.
  • Utilize computer systems in a proficient manner while working in fast paced working environment.
  • Assisted Customers Operate POS Terminal Operate operational computer system Weighed recyclables

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134 Computer System Jobs

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29. Food Safety
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average Demand
Here's how Food Safety is used in Customer Service Associate jobs:
  • Ensured employees followed food safety procedures according to policy.
  • Ensured all employees followed food safety procedures, and adhered to standards for customer service and product quality.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Maintain a clean area in accordance with federal, state and local food safety and sanitation regulations.
  • Greeted guests, maintained food safety and sanitation standards, and handled or processed light paperwork.
  • Prepare quality foods including sandwiches, soups and beverages on demand, while ensuring food safety.
  • Prepared food according to company processes and food safety and product quality standards.
  • Rotate food, track temperature logs, and follow food safety guidelines.
  • Adhere to company s food safety policy and board of health regulations.
  • Handled products and equipment in accordance with food safety and safety guidelines.
  • Ensured the proper execution of assigned food safety programs and procedures.
  • Follow all food service and food safety processes and procedures.
  • Follow Food Safety standards and maintain a clean dining area.
  • Followed all cleanliness and food safety processes and guidelines.
  • Understand and adhere to Food Safety guidelines and procedures.
  • Understand and follow Food Safety guidelines and procedures.
  • Followed all food safety rules and regulations.
  • Practice proper food safety procedures.
  • Ensured food safety by making sure all requirements were met.
  • Inventory control Loss prevention Sales strategies Customer interaction Conflict resolution Food safety Strong leadership abilities Time management Demonstrations

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674 Food Safety Jobs

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30. Customer Returns
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low Demand
Here's how Customer Returns is used in Customer Service Associate jobs:
  • Prepared invoice statements for delivery and pick up * Effectively handled customer returns and credit card applications
  • Facilitated orientation and training for hew hires * Processed customer returns and sales transactions
  • Authorized and ensure validity of customer returns, exchanges, check authorizations, voids, and discretion discounts.
  • Operate cash register, process customer payments assist customers with applying for credit accounts and process customer returns.
  • Provided friendly service and handled customer returns, front- end security, cash register management, stocking, cleaning
  • Handled cash, debit/credit cards, checks, and coupons during transactions; including customer returns or exchanges.
  • Process customer returns, answered questions about merchandise, and managed exchanges.
  • Managed customer returns and complaints as well as the photographic services desk
  • Process customer returns, exchanges, price adjustments and gift certificates.
  • Process customer returns, Answer phones and monitor front end.
  • Processed customer returns and resolved problems and concerns.
  • Process customer returns, answer questions about merchandise.
  • Process customer returns, holds and inquiries.
  • Handled all customer returns and exchanges.
  • Handled customer returns and complaints.
  • Process customer returns and exchanges.
  • Assist customers with problems or complaints To process customer returns
  • Processed customer returns, layaways, and purchases; answered multi-line phone.
  • Processed customer returns and refunds .
  • Cash Handling -Answering phones -Processing customer returns -Processing customer internet orders

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118 Customer Returns Jobs

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31. Account Information
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low Demand
Here's how Account Information is used in Customer Service Associate jobs:
  • Maintain accurate account information for customers by making updates to addresses and other contact information.
  • Processed inquiries and check replacements, and researched historical account information.
  • Updated account information and completed accurate documentation.
  • Assist walk-in customers at front counter with questions, update account information, process purchases, and updates equipment.
  • Entered, edited, and revised data on computer system, which ensured accurate customer account information.
  • Evaluate, inform, and educate customers about account information to maintain accurate medical and billing information.
  • Answered and directed all customer service calls to the desired department, and or retrieved account information.
  • Ensured that all account information are properly updated to the highest company standards.
  • Direct all calls to correct department, make payments & review account information.
  • Processed credit line increases, payments, and updated account information accurately.
  • Answer customers calls, answer questions regarding account information and billing issues.
  • Research and respond to customer inquiries regarding basic account information as needed.
  • Use telephones to reach out to customers and verify account information.
  • Updated account information address, replacement cards and adding authorize user.
  • Take payments and look up account information for current tenants.
  • Assisted clients with banking transactions and account information.
  • Provide, review and update account information.
  • Answered phones providing customers with account information and online assistance for bank web site.
  • Provided Citicorp customers with account information and resolved delinquent account issues Worked within the bank's policies and procedures.
  • Answered hotline calls from other departments and customers regarding account information Used resources provide by Charles Schwab to assist with varies question

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109 Account Information Jobs

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32. Credit Card
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low Demand
Here's how Credit Card is used in Customer Service Associate jobs:
  • Processed personal and commercial credit card applications.
  • Credit services/underwriter for retail and credit cards.
  • Provided exceptional customer service, while assisting customers with all of their inquiries for their Merrick Bank credit cards.
  • Entrusted with cash drawer up to $2,000, along with average of twenty credit card transactions per day.
  • Used a cash register or other sales equipment cashes checks, accepted credit card and cash for payment.
  • Cashier position, Team work activities/duties, Customer Service, In-Store Credit Card sales
  • Launched new credit card accounts, applied payments, coupons and promotional codes
  • Operated cash register to process cash, check and credit card transactions.
  • Operated a cash register for cash, check and credit card transactions.
  • Receive and process payments of cash, check and credit card.
  • Assist clients with questions or concerns regarding their credit card account.
  • Reviewed and managed credit card account and processed payments.
  • Process credit card and check payments transactions.
  • Developed positive customer relationships Customer service, cash, check, credit card transactions.
  • Provide assistance with any queries in regards to the credit card account.
  • Deactivated credit cards when fraud was detected (i.e.
  • Job) Responsible for processing sales, returns, exchanges, credit card applications, and credit card payments.
  • Target - Bristol VA Operated a cash register for cash, check and credit card transactions with accuracy.
  • Received "Credit Champion Award" for new customer Circuit City Credit Card enrollments.
  • Top TJX credit card opener within Los Angeles district for 2015.

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379 Credit Card Jobs

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33. Store Policies
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low Demand
Here's how Store Policies is used in Customer Service Associate jobs:
  • Assisted with new employee training including store policies, services, financing options, and register operations.
  • Trained new employees on store policies, services, financing, and proper cash register operations.
  • Perform all functions relating to the handling of merchandise and/or cash according to store policies.
  • Handled returns, answered questions about merchandise, store policies, and ongoing promotions.
  • Demonstrated knowledge of store policies and merchandise to generate sales and minimize returns.
  • Mentored new hires on store policies, procedures and enhancing customer service skills.
  • Remained current on all store policies regarding payments, returns and exchanges.
  • Answered customer's questions & provided information on procedures and store policies.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Maintained the department according to company merchandise standards and store policies.
  • Train new employees on procedures and store policies.
  • Helped customers website and explained store policies.
  • Maintained knowledge of store policies.
  • Maintained up-to-date knowledge of store policies regarding payments and returns Prevented store losses using awareness, attention to detail and integrity.
  • Keep self and staff current on all company/store policies, procedures, and guidelines, including governmental regulations.
  • manage cashiering activities in areas of purchasing, returns and exchanges; enforce store policies.
  • Maintained up to date knowledge of store policies reguarding payments, returns and exchanges.
  • Damaged out merchandise that was no longer saleable as per store policies.
  • Handled incoming phone calls along with vender payouts Assisted in training new employees to adhere to store policies and procedures.
  • Process returns and exchanges Perform POS transactions Re-stock inventory as needed Provide customers with information related to store policies

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1,005 Store Policies Jobs

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34. Positive Attitude
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low Demand
Here's how Positive Attitude is used in Customer Service Associate jobs:
  • Demonstrated the ability to work under pressure providing positive attitude and accurate information.
  • Listen to and appropriately escalate guest concerns to management with a positive attitude.
  • Selected for additional training as a retirement specialist for one client based on positive attitude and excellent service skills.
  • KEY ACCOMPLISHMENTS: - 40 hours a week/ bubbly personality, positive attitude, high survey scores.
  • Maintained a positive attitude throughout the day when dealing with a multitude of issues facing customers.
  • Maintained a positive attitude when greeting customers and assisting with the needs of others.
  • Greet every person entering museum and maintain an upbeat positive attitude at all times.
  • Deliver great customer service while keeping a positive attitude during high stress periods.
  • Enjoy meeting and interacting with customers; demonstrate an enthusiastic and positive attitude.
  • Maintained positive attitude to make customer's shopping experiences memorable and pleasant.
  • Displayed a positive attitude while assisting multiple guests at one time.
  • Bring a lot of energy, positive attitude and work ethics.
  • Maintain store appearance as well as a positive attitude.
  • Greeted customers entering the store with a positive attitude.
  • Maintained a positive attitude toward all customers and staff.
  • Utilized a positive attitude to build customer loyalty.
  • Maintained high energy and a positive attitude.
  • Served ice cream with friendly customer service and a positive attitude Maintained operation integrity stocking items and handling money
  • Produced excellent communication and listening skills Handled high call volume with professionalism and positive attitude.
  • Handled money daily Processed returns Interacted with customers regularly Maintained a positive attitude Operated cash register

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181 Positive Attitude Jobs

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35. Payment Arrangements
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low Demand
Here's how Payment Arrangements is used in Customer Service Associate jobs:
  • Solved consumer concerns regarding monthly usage and payment arrangements.
  • Answer in-bound calls, assist with billing questions, ensure customer advocate of payment arrangements, and meter reads.
  • Handle outgoing calls to customers to establish acceptable payment arrangements and conduct limited skip tracing efforts on delinquent accounts.
  • Set up payment arrangements with customers and banking center associates to resolve delinquent charged off accounts.
  • Assisted with billing inquiries, payment arrangements and questions on new products and services.
  • Worked in credit card collections 0-180 days past due assisting customers with payment arrangements.
  • Negotiated payment arrangements with customers having billing inquiries, focusing on past due collections.
  • Schedule payment arrangements in an effort to settle the account prior to collections.
  • Resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts.
  • Check bill info, data usage, set payment arrangements, etc.
  • Assist customers with making payment arrangements for the Verizon home phone.
  • Schedule payment arrangements for customers if they needed an extension.
  • Set up payment arrangements in person and over the phone.
  • Assisted patients with payments and/or payment arrangements.
  • Set up payment arrangements and take payments.
  • Set up payment arrangements and explain bills
  • Answered billing questions, process payment, made payment arrangements and balance accounts.
  • Establish phone contact with customers to negotiate payment arrangements.
  • Answered calls for Dominion Obtained & edited customer information Processed service orders Processed payment arrangements & refunds Assisted with reporting outages
  • Process Applications Inbound Calls Billing Inquires Payment Arrangements Provides information/ solutions Handling call professional

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11 Payment Arrangements Jobs

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36. Problem Resolution
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low Demand
Here's how Problem Resolution is used in Customer Service Associate jobs:
  • Communicated specific plan rules, loan/withdrawal processing procedures; updating contributions and investment changes; and assist with problem resolution.
  • Provide remarkable customer service by handling inbound and outbound customer service calls and offering problem resolution.
  • Completed general customer service duties including billing solutions, problem resolution and promotional suggestions.
  • Identified customer needs and provided reference to customers regarding product sales and problem resolution.
  • Managed escalated customer inquiries and exercised problem resolution with exceptional customer service drive.
  • Connected with concerned Veterans for a trusting encounter with timely problem resolution.
  • Determine applicability and scope of problem resolution and process replacement/refunds as appropriate.
  • Work with carriers and providers in monitoring systems and administration of plans, and assist employees with problem resolution.
  • Coordinated order entry, customer relations and problem resolution; produced detailed weekly order reports for key accounts.
  • Earned consistently high marks in all categories including communication skills, listening skills, problem resolution and politeness.
  • Function as central communication point for employees and external business affiliates, inquiries, questions and problem resolution.
  • Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.
  • Serve as an escalation point for client issues and am responsible for proactive problem resolution.
  • Handle customer resolutions by issuing credits, returns, and providing problem resolution.
  • Calmed angry customers, repairing trust and locating resources for problem resolution.
  • Assisted sales representatives with research for customers, & problem resolution.
  • Provide quick, personable service and problem resolution to customers.
  • Respond to customers' complaints and perform problem resolution.
  • Provided assistance on product sales and problem resolution.
  • Build key relationships with customers, internally and externally, in order to forge strong collaborations problem resolution.

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159 Problem Resolution Jobs

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37. Appropriate Changes
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low Demand
Here's how Appropriate Changes is used in Customer Service Associate jobs:
  • Check to ensure that appropriate changes were made to resolve customers' problems resulting in 100% increase in customer satisfaction.
  • Checked to ensure that appropriate changes were made to resolve customers' problems and complete contract forms using computers.
  • Address all customer concerns, ensured that appropriate changes were made to resolve issues.
  • Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Checked to make sure the appropriate changes were made to resolve customer problem.
  • Make appropriate changes to accounts, such as titles, address and TIN.
  • Confirmed that appropriate changes were made to resolve customers' special needs.
  • Confirm that appropriate changes are made to resolve customers' problems.
  • Worked with upper management to ensure appropriate changes were executed.
  • Verify that appropriate changes were made to resolve customer complaints.
  • Ensured appropriate changes were made to resolve customer concerns.
  • Confirmed appropriate changes were made to resolve customer issues.
  • Make appropriate changes to resolve customers' problems.
  • Make appropriate changes to active policies.
  • Processed applications for Medicare, Medicaid eligibility Check to ensure that appropriate changes were made to resolve customers' problems.
  • See more occupations related to this task.Check to ensure that appropriate changes were made to resolve customers' problems.
  • Ensured follow-ups were conducted relating to appropriate changes made to resolve customers problems.
  • Check to ensure that appropriate changes were made to resolve customers problems Complete contract forms Communicated with vendors.
  • Check to insure that appropriate changes have been made to resolve customer complaints.

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55 Appropriate Changes Jobs

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38. Bill Payments
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low Demand
Here's how Bill Payments is used in Customer Service Associate jobs:
  • Treated customers personal information with utmost confidentiality when providing MoneyGram services, bill payments and check cashing.
  • Processed merchandise returns, money transfers, bill payments and check cashing; and did so diligently to prevent errors.
  • Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  • Executed cash transactions specific to Wal-Mart financial services including check cashing, wire transfers and bill payments.
  • Confer with customers by telephone to provide information about services, new products and process bill payments.
  • Processed and issued money orders, western unions, and bill payments for customers.
  • Check cashing services, take bill payments, apply for Wal-Mart credit card.
  • Assisted customers with their transactions: returns, bill payments, etc.
  • Processed payment transactions of customers that included bill payments and check cashing.
  • Order processing, third party verification and collected deposits and bill payments.
  • Process bill payments, gift cards and money order requests.
  • Check cashing, money orders and Bill payments.
  • Processed bill payments for over 300 companies.
  • Handle phone issues and take bill payments.
  • Posted bill payments to accounts.
  • Calculate and process bill payments.
  • Assist customer with bill payments, check cashing and money orders .
  • Processed customers bill payments, Moneygram transactions, cashed checks, and printed off moneyorders.
  • Provided customer service Cashiered Assisted customers with making purchases/ bill payments Assisted customers with check cashing also processed refunds and exchanges
  • Send and received money transfers Check cashing and bill payments Responsible for retuens and go backs

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34 Bill Payments Jobs

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39. Powerpoint
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low Demand
Here's how Powerpoint is used in Customer Service Associate jobs:
  • Provided administrative duties including data entry, excel and PowerPoint.
  • Developed training materials using Word and PowerPoint.
  • Helped with driving of goods to maintain proper amount of inventory SKILLS: Microsoft Word & PowerPoint, type 60 wpm.
  • Experience in working in Microsoft Office Suite such as Word, Excel, Outlook, PowerPoint, and Publisher.
  • Created and presented to the Team a PowerPoint document on Excel shortcuts to decrease time & increase efficiency.
  • Worked frequently with various programs such as Microsoft Excel, Word, and PowerPoint and Adobe programs.
  • Created and presented a PowerPoint presentation that was implemented into the new hire orientation process.
  • Use Excel, Word, PowerPoint to track fellow associate's performance and system issues.
  • Put together several presentations on how to best serve the company by using PowerPoint.
  • Created a presentation (including PowerPoint) and training on Emotional Intelligence.
  • Advanced skills in MS Word, Excel and PowerPoint.
  • Edited existing PowerPoint slides to enhance the corporate message.
  • Create excel spreadsheets and PowerPoint presentations for conferences.
  • Use Office Software Such as Word, PowerPoint, Excel And Quickbooks to contribute to different aspects of work.
  • Created a powerpoint to explained why Dominion should focus on other strategies to improve customer service.
  • Experienced with Microsoft Office programs, including WORD, EXCEL, Powerpoint, etc.
  • Obtained expert skill level experience using Microsoft Office, Excel, Powerpoint & Outlook
  • Excelled in the utilization of Microsoft Word, Excell, PowerPoint, and multi-line telephone systems
  • Assisted Customers Filled internet orders Loaded and unloaded merchandise COMPUTER SKILLS Microsoft Word, Excel, PowerPoint, Tribuo
  • Bag groceries for customers Assists customers in finding products Relevant Skills Excel MS Word PowerPoint SAS statistical software

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72 Powerpoint Jobs

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40. Up-To-Date Knowledge
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low Demand
Here's how Up-To-Date Knowledge is used in Customer Service Associate jobs:
  • Maintained up-to-date knowledge of cellular devices and technology, Daily customer interaction, Telecommunications skills
  • Maintained up-to-date knowledge of all company promotions and advertisements.
  • Excelled in daily credit card application goals, Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features.
  • Maintained up-to-date knowledge of all client policies and guidelines regarding donations, current events, and customer service procedures.
  • Maintained an up-to-date knowledge on all products and process flows; meet and exceeded all production goals and objectives.
  • Maintained up-to-date knowledge of all company products, service procedures, and offerings to properly assist clients.
  • Maintained up-to-date knowledge of traveling information to assist customers with any questions they may have about traveling.
  • Maintained up-to-date knowledge of bank policies regarding payments, account changes, and upgrades.
  • Maintained up-to-date knowledge of UPS and USPS packaging policies and ECT requirements for packaging.
  • Answered questions on the spot with up-to-date knowledge of sales and promotions.
  • Maintain up-to-date knowledge of complex numerical systems to manage inventory and sales.
  • Maintain up-to-date knowledge of CMS regulations and policies as they apply.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Maintain up-to-date knowledge of products in the produce department.
  • Maintained up-to-date knowledge of product and service changes.
  • Maintained up-to-date knowledge of all policies and procedures.
  • Maintained up-to-date knowledge of customer buying habits.
  • Maintained up-to-date knowledge of all job policies.
  • Answered membership questions with up-to-date knowledge of sales and store promotions Coordinated daily cash reconciliation at a high-volume location

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41. Timely Fashion
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low Demand
Here's how Timely Fashion is used in Customer Service Associate jobs:
  • Resolved customer conflicts in a professional and timely fashion.
  • Acquired skills to perform point of sale transactions in an accurate and timely fashion.
  • Sell desired products to customers in a pleasant and timely fashion.
  • Complete tasks provided in an orderly and timely fashion.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Managed accounts in a timely fashion utilizing numerous databases.
  • Fulfilled internal catering orders in a timely fashion.
  • Receive online orders through Sterling Order Management to pick/pack in a timely fashion in the interest of meeting a delivery schedule.
  • Manage custom print requests through Design, Print, and Ship phases to provide completed jobs in a timely fashion.
  • Addressed customers' requests and resolved any issues brought to my attention in a timely fashion.
  • Answered calls in a timely fashion and placed accurate and detailed notes into electronic systems.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Process store refunds and returns properly and in a timely fashion.
  • Processed all sales transactions accurately and in a timely fashion.
  • Unloaded freight upon arrival to store in a timely fashion.
  • Replenished the floor with merchandise in a timely fashion.
  • Processed transactions each day in a timely fashion.
  • Greeted customers in a timely fashion Responded to customer questions and requests in a prompt and efficient manner.
  • Come to work in a timely fashion as well as make sure workspace is clean and presentable.
  • Delegated and problem solved for each inquiry in a timely fashion Tour guide of facility for new prospect members

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2 Timely Fashion Jobs

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42. Sales Prices
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low Demand
Here's how Sales Prices is used in Customer Service Associate jobs:
  • Exceeded sales goals and provided outstanding customer service * Computed sales prices and processed cash and credit payments with great accuracy.
  • Assisted in training new employees Computed sales prices, totaled purchases and receive and processed cash and credit payment.
  • Develop systems to quickly compute sales prices, total purchases as well as process any deposits payments when applicable.
  • Provided an elevated customer experience to generate loyal clientele, computer sales prices, total purchases and processed payments.
  • Prevented store losses using awareness, attention to detail and integrity also computing accurate sales prices for purchase transactions.
  • Handle cash register transactions by computing sales prices, total purchases, and processing cash or credit payment.
  • Computed sales prices, total purchases, and processed payments for customers in the store.
  • Computed sales prices, totaled purchases, and received and processed cash or credit payment.
  • Computed sales prices, processed cash and credit payments, accepted returns and exchanges.
  • Calculated sales prices and purchase totals, and processed cash and credit card payments.
  • Calculated sales prices and worked with floor associates to correct issues.
  • Computed sales prices, total purchases and processed payments.
  • Computed accurate sales prices for purchase transactions.
  • Maintained sales records, reviewed sales prices.
  • Operated a cash register to process cash, check and credit card transactions.Computed sales prices, total purchases and processed payments.
  • Cooked simple foods and beverages Computed sales prices, totaled purchases, received and processed cash/credit payments.
  • Cross-trained and provided back-up for other customer service representatives when needed Computed accurate sales prices for purchase transactions.
  • Computed accurate sales prices for purchase transactions.Provided an elevated customer experience to generate a loyal client le.
  • Provide customer service Maintain cleanliness of department Compute sales prices, total purchases and process payments.
  • Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.

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7 Sales Prices Jobs

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43. Automatic Debits
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low Demand
Here's how Automatic Debits is used in Customer Service Associate jobs:
  • Receive the amount of purchase in form of cash, check, credit cards, vouchers, or automatic debits.
  • Received payments by cash, check, credit cards, vouchers, and automatic debits, resolved customer complaints.
  • Receive payment by cash, check, credit cards, or automatic debits, maintaining all cash and media.
  • Receive payment and issues receipts by cash, check, credit cards, or automatic debits due to customers.
  • Managed a Cash register by handling cash, check, credit cards, vouchers, or automatic debits.
  • Complete transactions by payment in cash, check, credit cards, vouchers, and automatic debits.
  • Process payments by cash, checks, gift cards, credit cards, or automatic debits.
  • Receive payment for merchandise in form of cash, credit card, voucher or automatic debits
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Completed customer transactions through cash, check, credit cards, vouchers or automatic debits.
  • Receive payments via cash, check, charge, vouchers and automatic debits.
  • Receive payments by cash, charge cards or automatic debits.
  • Assisted in display of merchandise Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Received payment by cash, ebt, fleet cards, and automatic debits.

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57 Automatic Debits Jobs

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44. ATM
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low Demand
Here's how ATM is used in Customer Service Associate jobs:
  • Worked without significant guidance and created helpful team atmosphere
  • Document patient information based on patient's assessments, interventions, medication administration, patient responses and treatment changes.
  • Supervised the front end and directed all associates on their designated tasks while maintaining a friendly atmosphere.
  • Provided care for all animals housed on location, including advanced care such as treatment for illnesses.
  • Helped customers receive fast and efficient service while maintaining a positive atmosphere throughout the store.
  • Create an exciting shopping experience and a pleasant atmosphere for all customers and employees.
  • Helped with Maintenance of the Club and overall atmosphere and appearance.
  • Educate providers on how to submit claims and treatment plan.
  • Cut in store window treatments to size.
  • Maintain a clean and orderly store atmosphere.
  • Send out authorizations and schedule all treatment.
  • Provide a clean atmosphere in the store.
  • Filled deposits and replenished ATM fund.
  • Perform ATM settlement and process transactions.
  • Offered exceptional customer service to differentiate and promote the company brand Sold customized high end installed window treatments
  • Worked with customers requiring new window treatments Suggested organizational solutions
  • Balance person drawer, vault, atm, as well as the ordering and shipping of cash.
  • Balanced and reloaded ATM * Marketed products and services
  • Provided customer service in fast-paced convenience store atmosphere Maintained and restocked inventory Administrative responsibilities included processing daily receipts and closing register
  • Balanced cashboxes, vault, and ATMs.

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160 ATM Jobs

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45. Company Standards
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low Demand
Here's how Company Standards is used in Customer Service Associate jobs:
  • Ensured company standards of excellence/quality by creating and maintaining policies and procedures, and posting on company intranet for increase accessibility.
  • Serve as customer service representative resolving customer problems while maintaining the integrity of company standards, policies and procedures.
  • Provided quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations.
  • Maintained Guest Service area based on company standards by providing outstanding and efficient customer service.
  • Maintained a level of professionalism by continually following company standards and policies.
  • Gained experience in overall customer service and exceeded company standards of performance.
  • Maintained high company standards of customer satisfaction and conflict resolution.
  • Maintained a sense of urgency combined with getting work done completely, accurately, and in accordance with company standards.
  • Maintained outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets.
  • Performed quality control inspections to insure all repairs and shop work had been completed to company standards.
  • Created product displays following company standards, and maintained in-store signage and promotions up to date.
  • Solicit, open and activate Kohl's Charge Card applications in accordance with company standards.
  • Assisted in the replenishing of merchandise to the sales floor within company standards.
  • Receive, sort, and stock products per company standards.
  • Supported company standards of selling and customer service.
  • Maintained a clean working environment to company standards.
  • Supervised workflow to assure copy jobs were completed correctly and meet customer/company standards.
  • Lead the Unload team improving overall unloading times to meet company standards while ensuring proper item counts of high-cost merchandise.
  • Maintained cleanliness of work station according to company standards.
  • Process clothing for the sales floor Organize merchandise according to company standards Maintain assigned department

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925 Company Standards Jobs

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46. New Customers
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low Demand
Here's how New Customers is used in Customer Service Associate jobs:
  • Processed applications and opened new customer account memberships for new customers.
  • Negotiated and prepared service order requests for new, change or removal of telephone service for existing and new customers.
  • Greet new customers with an upbeat attitude while selling the RAC program to them leading to a long term contract.
  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
  • Achieve sales goals & service performance requirements via new customers sales * Control general customer flow within the store.
  • Greeted new customers and used my product knowledge to assist the customers in fulfilling their needs.
  • Establish relationships with current customers while targeting new customers to increase billable hours for company services.
  • Follow up with new customers via phone or internet within 24 hours of account opening.
  • Take inbound calls from customers, take payment, set up services for new customers,
  • Greeted new customers and routed them to the appropriate department or sales associate.
  • Registered 120 new customers to company s email list via sales floor solicitations.
  • Worked with new customers in the development of new sales.
  • Updated receivables by creating new customers in company software.
  • Provided excellent customer service to current and new customers.
  • Open accounts to new customers and existing customers.
  • Opened accounts for new customers and increased sales.
  • Interacted with established and new customers.
  • Attracted new customers with marketing and promotional techniques such as using social media including Yelp and Grubhub.
  • Meet daily sales goal of 45 new customers per month and 100 upsale products.
  • Learned alot of new customers service techniques.

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42 New Customers Jobs

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47. Large Amounts
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low Demand
Here's how Large Amounts is used in Customer Service Associate jobs:
  • Handled large amounts of money while manning the cash registers and made sure cash drawers were accurate after each shift.
  • Entrusted with handling large amounts of money such as counting a till every day before my shift ended.
  • Assisted the manager with the reconciliation of cash drawers and counting large amounts of money daily.
  • Managed large amounts of incoming calls in addition to tending to customers on the sales floor.
  • Served as a teller, dispensing and receiving large amounts of cash for individuals and businesses.
  • Handled large amounts of money as I dealt with transactions throughout the day.
  • Handle large amounts of money and balance daily cash drawer and safe.
  • Handle money in small or large amounts to cash the customer out.
  • Maintained large amounts of money in the cash drawer.
  • Used a cash register handling large amounts of money.
  • Handled large amounts of money on a daily basis.
  • Processed large amounts of mail for school system.
  • Handled large amounts of monies for deposits.
  • Handled large amounts of money.
  • Handled large amounts of cash.
  • Demonstrated ability to effectively manage large amounts of incoming calls for this company during their busy season.
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • maintain and account for large amounts of monies.
  • Processed Depository Account transaction Responsible for balancing drawer Responsible for handling large amounts of cash
  • Follow communication procedures, guidelines and policies .Effectively manage large amounts of customers in a reasonable time.

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3 Large Amounts Jobs

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48. Security Practices
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low Demand
Here's how Security Practices is used in Customer Service Associate jobs:
  • Maintained knowledge of current promotions, policies regarding payment and security practices and maintained a positive working environment.
  • Assisted the customer with purchases, refunds, online orders, store policies, and security practices.
  • Know about current sales and promotions, policies about payments and exchanges, and security practices.
  • Maintained knowledge of current sales, promotions, and policies, as well as security practices.
  • Maintain knowledge or current sales and promotions, polices regarding payment and exchanges and security practices.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Maintained knowledge of current promotions, policies, procedures and security practices.
  • Maintain knowledge of all sale, promotions, as well as security practices
  • Maintained knowledge of current sales/promotions, policies regarding payment/exchanges & security practices.
  • Maintain and internally promote, corporate policies regarding payments, exchanges, security practices and merchandising.
  • Maintain knowledge of current sales and promotions,policies regarding,payment exchanges and security practices.
  • Open and close the store,maintain and order stock, ensure thr store security practices.

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902 Security Practices Jobs

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49. Signage
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low Demand
Here's how Signage is used in Customer Service Associate jobs:
  • Maintained store signage and displays -Administrated to answer high-volume incoming store calls -Coordinated with store support personnel to resolve store issues.
  • Cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays.
  • Maintain store displays and signage to match company standards and accurately reflect weekly sales.
  • Selected by management to perform markdowns, display signage and project based tasks.
  • Provide customer service, cashiering, inventory maintenance, and updating store signage.
  • Printed and displayed correct signage for the store's current promotions and sales.
  • Invoice new and re-order signage providing accurate estimates and final payment processing.
  • Installed store displays and signs, removed old signage and processed merchandise.
  • Maintain assigned aisles by stocking, cleaning an instituting appropriate signage.
  • Put up signage regarding recall items and changes to store regulations.
  • Maintained the brand by executing signage and logistics throughout the store.
  • Organized store and kept displays and signage up to company standards.
  • Maintained store signage and displays for weekly sales.
  • Completed inventory and maintain store signage and displays.
  • Assist with store signage and displays.
  • Put up signage, prices and price changes.
  • Prepared marketing displays,shelves,and racks with appropriate signage.
  • Planned, ordered, and proofed planograms and signage each quarter.
  • Completed daily/weekly/monthly assigned organizing and cleaning tasks such as facing the store, adding signage and refilling empty aisles.
  • Cash register operations Merchandising Maintain store signage Providing customer service

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17 Signage Jobs

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50. New Clients
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low Demand
Here's how New Clients is used in Customer Service Associate jobs:
  • Answer phone calls, book appointments, and inform and educate new clients about services, products and packages.
  • Received inbound phones calls for service order department to establish residential and commercials accounts for current and new clients.
  • Excelled in personal goals and team goals set by Retail Management in terms of getting new clients and accounts.
  • Helped in the office taking orders and doing sales calls to find new clients for the company.
  • Prepare Medicare forms for new clients, filing, faxing and multiple miscellaneous duties as required.
  • Support sales reps in upgrading preventative maintenance services for new clients and scheduling of delivery routes.
  • Prospected new clients and developed clientele by networking; generated lists of prospective clients.
  • Consult with new clients enabling them to select and open suitable accounts.
  • Worked with relationship managers to transition new clients to our company.
  • Achieved sales goals and service performance requirements through new clients sales.
  • Provided all aspects of customer support to current and new clients.
  • Managed monthly online banking reports and accounts for new clients.
  • Acquire new clients by aggressively promoting financial products and services.
  • Registered new clients and managed their individual accounts.
  • Investigated credit worthiness of new clients.
  • Welcome call representative to new clients.
  • Organized payment schedules for new clients.
  • Assisted new clients on a multiline phone with any issues, concerns or setting up accounts.
  • Provided excellent customer service - Responsible for assisting the sales team maximize sales and booking new clients
  • Scheduled new clients Answered the phone

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16 New Clients Jobs

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20 Most Common Skills For A Customer Service Associate

Customer Service

28.5%

New Merchandise

21.1%

Phone Calls

8.6%

Sales Floor

7.8%

Data Entry

3.3%

Product Knowledge

3.1%

Financial Transactions

3.0%

Stock Shelves

2.3%

Communication

2.3%

Service Desk

2.2%

Front End

2.1%

POS

2.1%

Special Orders

2.0%

New Accounts

2.0%

Internet

2.0%

Customer Orders

1.7%

Technical Support

1.6%

High Volume

1.5%

Store Operations

1.5%

Inventory Control

1.4%
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Typical Skill-Sets Required For A Customer Service Associate

Rank Skill
1 Customer Service 23.3%
2 New Merchandise 17.3%
3 Phone Calls 7.1%
4 Sales Floor 6.4%
5 Data Entry 2.7%
6 Product Knowledge 2.6%
7 Financial Transactions 2.4%
8 Stock Shelves 1.9%
9 Communication 1.9%
10 Service Desk 1.8%
11 Front End 1.7%
12 POS 1.7%
13 Special Orders 1.7%
14 New Accounts 1.7%
15 Internet 1.6%
16 Customer Orders 1.4%
17 Technical Support 1.3%
18 High Volume 1.2%
19 Store Operations 1.2%
20 Inventory Control 1.1%
21 CSA 1.0%
22 Lowe 1.0%
23 Loss Prevention 0.9%
24 Online Orders 0.8%
25 Customer Information 0.8%
26 Company Policies 0.8%
27 Bank Deposits 0.8%
28 Computer System 0.7%
29 Food Safety 0.7%
30 Customer Returns 0.7%
31 Account Information 0.7%
32 Credit Card 0.7%
33 Store Policies 0.6%
34 Positive Attitude 0.6%
35 Payment Arrangements 0.6%
36 Problem Resolution 0.5%
37 Appropriate Changes 0.5%
38 Bill Payments 0.5%
39 Powerpoint 0.5%
40 Up-To-Date Knowledge 0.5%
41 Timely Fashion 0.5%
42 Sales Prices 0.5%
43 Automatic Debits 0.5%
44 ATM 0.4%
45 Company Standards 0.4%
46 New Customers 0.4%
47 Large Amounts 0.4%
48 Security Practices 0.4%
49 Signage 0.4%
50 New Clients 0.4%
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154,877 Customer Service Associate Jobs

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