Customer Service Associate Jobs in Kannapolis, NC

About the Role: Are you proactive, empathetic, and love connecting with people? At Craftwork, we're transforming how people experience home renovations. As our first Customer Success hire, you'll ensure clients feel valued, informed, and fully prepared for their projects. You'll also make sure our crew has everything they need to meet customer expectations. If you're ready to make a big impact at a fast-growing company, we'd love to meet you! What You'll Do: Be the go-to person for our customers-managing all communications (calls, texts, and emails) with warmth, enthusiasm, and a personal touch. Take charge of coordinating all project tasks, ensuring a seamless and stress-free experience from start to finish. Collaborate closely with our crews to make adjustments to project scopes and keep things on track. Gather feedback and encourage happy customers to share their experiences through reviews. Handle escalations with empathy, urgency, and a solution-oriented mindset. Find creative ways to surprise and delight our customers in every interaction. Develop and document processes that help us scale and enhance our Customer Success function. Play a key role in shaping the future of Customer Success at Craftwork-your ideas and innovations are welcome here! We're Looking For Someone Who: Comes from a service-oriented background, such as hospitality, retail, or any customer-facing role. Is passionate about customer experience and thrives on engaging with people. Has an eye for detail while juggling multiple tasks effortlessly. Communicates clearly and thoughtfully, both verbally and in writing. Thinks on their feet and can quickly adapt to changing situations. Is highly self-motivated, organized, and ready to take ownership of their work. Brings a can-do attitude, strong work ethic, and a team-first mentality. Believes no task is too big or too small when it comes to delivering an exceptional customer experience. About Craftwork: Craftwork is a full-service home painting company that uses software to dramatically improve the homeowner and operators experience. We're starting with the $20B+ home painting industry as a low-risk, high margin entry point before expanding to support the broader $500B+ home services market. Since launching in early 2023, we've grown revenue between 50%+ quarterly, and have raised capital from some of the best investors in the world including Forerunner Ventures, Slow Ventures, Y Combinator, General Catalyst, Lachy Groom, Jeff Jordan, and more.

This is an entry level sales position. This individual will be responsible for interaction with new and existing customers and is expected to grow accounts. The candidate needs to be highly motivated. Essential Duties/Responsibilities The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee in the job title: Communicate with customers, including but not limited to phone contact, written and email correspondence to ensure highest level of customer service and relations. Effective written documentation and communication with respect to quotes, sales orders, and other data as required. Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers. Establish personal rapport with customers in order to identify current and future customer needs. Submit call reports in a timely manner and prepare sales reports by collecting, analyzing and summarizing sales information. Participate in training and development programs to enhance product knowledge and customer service skills. Assist on growth initiatives and areas of qualifying leads (including cold calling). Other duties may be assigned to meet business needs Report to Inside Sales - Supervisor Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prior customer service and sales experience is preferred Some metals industry or aluminum sales experience would be a bonus Ability to organize, plan and prioritize duties; detail oriented Strong verbal and written communication skills Proficiency in Microsoft Word and Excel Strong math skills are required Experience/Skills/Abilities Required Prior customer service and sales experience is preferred High School Diploma / GED Required; College Degree preferred Some metals industry or aluminum sales experience would be a bonus Ability to organize, plan and prioritize duties; detail oriented Strong verbal and written communication skills Proficiency in Microsoft Word and Excel Strong math skills are required Work Environment/Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Frequent sitting for extended periods of time Occasional lifting and or moving up to 15 pounds Reaching with hands and arms as well as talking and/or hearing We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities. WE ARE A DRUGFREE WORKPLACE

OUR CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the member's journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civic's values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations. Builds and fosters relationships with current and potential members to increase their financial well-being. Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed. Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed. Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner. Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member's financial information. Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed. Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary. Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed. Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience. Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices. Collaborates with internal departments to provide a closed-loop experience for member requests. Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate. JOB QUALIFICATIONS Here are a few qualifications you MUST have to be qualified for this position. Minimum 1 - 3 years of banking/member service experience. High school diploma or equivalent. Excellent verbal, written, telephone and interpersonal communication skills. Demonstrated strong customer service skills. Notary Public in North Carolina, or ability to achieve in the first 6 months of employment. PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. Ability to lift a minimum of 25 lbs. (file boxes, computer printer). Travel required on occasion. Here are a few qualifications we'd LIKE for you to have. Credit Union member service experience. Knowledge of financial products and services, mobile and on-line banking a plus. If you have questions about this position description, please feel welcome to ask. You can reach HR at: Human Resources 3600 Wake Forest Rd, Raleigh, NC 27609 ******************** Requirements: PIda056b8e0f59-26***********0

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results • Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. • Maintains knowledge of current sales and promotions; maintains pricing and visual standards. • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. • Participates in visual directives including monthly store sets and zone maintenance. Customer Experience • Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. • Ensures prompt resolution of customer concerns. • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. • Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. • Signs up clients for reward program. • Builds and maintains a solid customer following through clienteling and wardrobing. • Knows current product fit and style assortment offerings in store and on line. • Maintains consistent client communication through utilization of customer book. Operational Excellence • Supports replenishment activities that keep the store full and abundant. • Assists with locate fulfillment. • Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. • Assist with boutique cleanliness and organization Teamwork and Growth • Promotes an inclusive, collaborative approach to problem solving. • Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: • High School diploma or equivalent • Retail or sales experience preferred • Must be 18 years of age or older • Excellent communication skills • Excellent customer service skills • Able to learn or adapt to technology provided by the company • Strong organizational skills and ability to multi-task in a fast-paced environment • Able to communicate with customers, Associates, and Management • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: • Constant Walking/Standing- 67-100% of 8-hour shift • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift • Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 1189 Northlake Mall Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position Responsibilities Provides WOW! Customer Service Ensures assigned store tasks are completed in a timely manner on assigned shift Operates cash registers and follows established cash handling procedures Follows company policies and loss prevention procedures Maintains a safe working environment including PPE (Personal Protective Equipment) Maintains store appearance and merchandising standards as directed Ensures that merchandise is restocked and placed in their respective areas Utilizes ZNET to help customers locate merchandise or find suitable alternatives Maintains product knowledge and current promotions through AutoZone systems and information sources Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs Utilizes OBDII to read codes from customer's automobiles Ability to diagnose automobile problems and recommend solutions Communicates with managers regarding customer concerns and employee matters Actively engaged in developing more effective customer service skills Provides honest and trustworthy advice to customers regarding the best products that fit the customers' expectations Position Requirements Applicants 18 years or older High School diploma or equivalent Basic knowledge of automotive parts is required Excellent communication and decision making skills Ability to lift, load, and deliver merchandise Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts Benefits at AutoZone AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing. Some of these benefits for part-time roles include: Competitive pay Unrivaled company culture Medical, dental & vision plans Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Programs for mental and physical health Opportunities for career growth Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.

Elevate Customer Satisfaction: Customer Service Specialist Wanted! Are you an experienced customer service professional seeking a new challenge? We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career. Responsibilities Provide expert assistance to customers with complex inquiries Troubleshoot and resolve customer issues efficiently Maintain detailed records of customer interactions Develop and update customer service and sales protocols Train and mentor junior customer service staff Coordinate with teams across the US to ensure consistent service Participate in workshops and career development initiatives Qualifications Proven experience in customer service roles Excellent communication and problem-solving skills Proficiency with customer service software and CRM systems Ability to handle challenging situations with professionalism High school diploma; bachelor's degree preferred Leadership skills and experience training others are a plus Benefits Opportunities to work with clients nationwide Career advancement and leadership development programs Collaborative team environment focused on excellence Access to professional workshops and continuous learning Ready to take your customer service career to the next level? Apply today!

This position will be responsible for getting up to date shipment statuses on all shipments and working with carrier partners to provide updates to key stakeholders. The role will research carrier detention claims and work with plants on approvals. This position will research late deliveries and provide updated shipments notes and any appropriate delivery reschedules in the TMS system. This position will help maintain the customer location database and provide updates to primary contacts. Other functions will be assigned as needed. Main Responsibilities and Accountabilities: Research missing check calls with carriers and help update all shipment statuses in the TMS system. Cover detention email box and research carrier detention requests with plants and provide rejections or approvals. Review requests for expedited shipment approval and follow-up with plants to approve or deny. Research missed pickups from large raw material suppliers and take corrective action Help maintain customer location database and carrier database and make updates as necessary. Organize highest rejection and spot quote lanes weekly and highlight new lanes that have not previously been on the report. Backup Load planning and execution in TMS system Assist in executing and communicating carrier scorecard data results for the carriers Regularly check carrier safety scores and alert Logistics Manager to problem areas. Minimum Qualifications and Experience Requirements: High School Diploma 1-3 Years Customer Service Experience Preferred Previous Transportation or Logistics Experience is a plus. Strong Word Processing skill in Outlook or Word. Basic Excel knowledge is a plus. Strong teamwork and interpersonal skills. Must be results oriented, have a sense of urgency, have excellent communication skills and is self-motivated. Excellent verbal, written and organizational skills. Strong prioritization, planning and reporting competency. Thanks, Yeshwant Gattem *************** *****************************

Are you looking for a fulfilling career with a successful company that is growing and profitable? At Vanguard Truck Centers we invest in our people and recognize that our employees are our greatest assets. We are seeking talent that is driven with a great attitude, has a desire for success, team-oriented and are ultimate leaders. Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth. Values: - To protect our integrity first - To promote ingenuity and challenge everything - To develop people - To pursue excellence The Company: Our strength is in our people and teamwork. Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries, and across the country. Vanguard Truck Centers is a Successful Company that is Growing and Profitable! BENEFITS - Competitive salary - 401k with employer match (after 3 months of employment) - Medical, dental, and vision insurance - Employer paid STD and Basic life - Optional life and LTD - Flexible Spending Account - PTO Paid Time Off program - Career Advancement Opportunities RESPONSIBILITIES Exercise Vanguard established Processes and Procedures. Initiate customer repair using the Certified Uptime Center process (JPRO). Monitor customer repair process from initiation to close. Manage customer communication including relaying initial diagnosis, estimates, repair approvals and timely status updates. Manage internal / departmental communications to insure timely and smooth repair event. Drive service sales by capitalizing on upsell opportunities. Review Repair Order prior to close and notifying customer to insure accuracy and time and price alignment. Communicate awareness of the Customer Experience Management survey (CEM). Daily review of open repair orders with Service Manager as a part of the daily RO close process. Participate in developmental and assigned training paths. Maintain Vanguard customer service standards Engagement in TEAM environment. Keep work area clean and organized. Communicate work place or process issues and provide resolution input. Participate in Service Department meetings. Assists with the flow of work in the service department.

CannaAid is a provider of top shelf USA made hemp products at guaranteed lowest prices. We are an experienced veteran in the Hemp and Cannabis space. We have made 500+ products including Gummies, Drinks, Vapes, Topicals, and more. With a commitment to offering quality products directly to customers through consistency and technology. Role Description This is a full-time on-site role for a Receptionist / Customer Service Representative at CannaAid in Mooresville, NC. The role involves handling receptionist duties, maintaining phone etiquette, demonstrating strong clerical skills, effective communication with customers, and providing exceptional customer service on a daily basis. Qualifications Phone Etiquette and Receptionist Duties skills Strong Clerical Skills Effective Communication and Customer Service abilities Experience in providing exceptional customer service Ability to work in a fast-paced environment High school diploma or equivalent Previous experience in a similar role is a plus

Akkodis is seeking a Avaya System Engineer for a Contract job with a client in Charlotte, NC - Hybrid (3 days onsite in a Week). Ideally looking for applicants with a solid background in the financial services industry. Pay: $70-72/hour - All Inclusive; The rate may be negotiable based on experience, education, geographic location, and other factors. Manager Notes: RedHat Linux, Avaya Session Manager, Avaya Call Management System, Avaya Aura Large Enterprise Environment is a must (banking preferred)! Dealing with various lines of business. Represents their org calls with various lines of business. Navigate complicated conversations with LOB leaders Call routing in complex fortune 500 company with QSIG, H.323 and SIP VoIP endpoint configuration Strong Communication Experience Job Description: Looking for a professional engineer with in-depth knowledge of Contact Center. The position will reside in Bank of America Real Time Collaboration Contact Center Engineering team directly supporting Architecture and Engineering functions for Contact Center products and solutions. The staff resources working in this position will be responsible for development of program schedule, program tasks, communication materials for senior leadership and Contact Center engineering documentation in relation to fast moving programs. Key Responsibilities Professional Competencies • Implement and program systems using approved engineering plans. • Provide program guidance and develop program timelines from an engineering point of view in partnership with our program delivery team. • Directly support business-initiated projects. • Direct and communicate with leadership on status of programs and open issues. • Assist in the development of project supporting documentation/information to include Bill of Materials (BOMs), cost estimates and equipment placement requests. • Provide local software and hardware support requiring complex integrated configurations in the areas of; Avaya Communications Manager and Avaya PBX (call routing, AES, CMS, one-X), LAN/WAN, VoIP, SIP, Session Management, Avaya Media Server. • Develop and write procedures/documentation for installation, and configuration of Avaya Communication Manager, Avaya Session Manager, Avaya Media Server, Avaya Application Enablement Servers, Avaya Call Manager Server. Professional Competencies (Must Haves) • Extensive PBX/ACD programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation. • Excellent customer service skills including reporting, organization, written and oral communication and task prioritization. • Experience in program communication and program management • Communication skills a must, PowerPoint, Visio, structured program updates • Must be highly motivated and a self-directed individual. • 8+ Years Call Center experience. • BA or BS in Telecommunications, Data Communications or Computer Science. 1-3 years of experience in LAN/WAN networking. • Strong hands-on knowledge of Avaya ACM, Avaya Session Manager, Avaya CMS • Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis. • Knowledge of CTI, LAN/WAN communications, switches, and routers. • Knowledge of SIP, RTP/RTCP, H.323 codecs is required. • Experience with configuration and support experience in a complex multi-layered network environment. • Participate in cross-functional teams and ability to work effectively in a geographically dispersed team. • Experience working under tight deadlines and high-pressure environment. • Excellent troubleshooting and analytical skills. • Capable of quickly learning new technologies and procedures, as well as being willing to train others in procedures mastered as part of implementations. Other Required Skills: • Bachelor (4-year) degree, with a technical major, such as computer science, computer engineering or 10 years relevant experience in lieu of degree. • 7+ years of strong technical experience in coordinating the implementation and operation of voice and data communication solutions. • Must have exceptional time management skills, be customer oriented and strong organizational and coordination skills. • In-depth knowledge of TCP/IP is a plus If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Aditya Singh at *****************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

CRG has launched a search for a Customer Service Representative in the Triad area for a client of ours in the furniture industry. This role will be responsible for answering inbound phone calls, resolving any customer service issues and other duties as assigned. Come work for a company who offers lots of growth opportunities! Opportunity: Contract to Hire Schedule: Monday - Friday 7:45am-4:45pm Location: High Point, NC Compensation: $18/hr. Responsibilities: Receive inbound calls and answer customer inquiries. Provide product information and knowledge to customers. Process customer orders while monitoring payments, shipments, and generating bills of lading. Prepare and arrange fabric swatches to be sent out. Create purchase orders. Prepare vendor invoices for payment. Communicate with customers and sales representatives for product updates, order changes, and reporting. Assist with social media postings on the company's social media platforms. Complete other tasks and projects as assigned by direct supervisor. Qualifications: 2+ years of experience in customer service. Proficiency in Microsoft Office applications. Experience in the Furniture industry is highly preferred. Excellent written and verbal communication skills. Category Code: JN003

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! Tremco Construction Products Group brings together Tremco CPG Inc.'s Roofing & Building Maintenance and Commercial Sealants & Waterproofing divisions; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America. If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us. Weatherproofing Technologies Inc (WTI) is currently looking for a Safety Service Representative in our South Atlantic region. WTI has established a Safety Solutions Team as a revenue-generating team within WTI designed to expand and create new rooftop opportunities for safety inspections, installations, and overall property owner reassurance for OSHA/ANSI compliance, supporting both Tremco Roofing and WTI. Essential Duties and Responsibilities: List the job's essential or most important functions and responsibilities of the Safety Service Representative (SSR). Include all important aspects of the job - whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals. Integrate safety into the roofing traditional sale process, WTI GC and GS sale processes. Evaluate and develop qualified leads and inspection assessments/reports for OSHA compliance to support the roofing sales representatives with the most current, up-to-date product selection, pricing, and installation processes. Provide product quotes for property owners, sales representatives, Tremco contractors, WTI construction/project managers, WTI field management, or any others as directed. Responsible for contributing to, validating, and signing off on all proposals and specifications. Conceptual Phase (estimates & schedules) Program Planning Phase Design Phase Conduct Prebid Construction Phase Conduct Pre-construction Effective Close-out Cost Estimates and schedules Use of eBuilder for all project documentation per policy manual. Accountable for project cost/budget variance & profitability. Responsible for updating regional administration with copies of proposals and providing all data needed to maintain proposal metrics for any region supported. Continually measure the impact of activities and adapt and refine the program of delivery with the Safety Solutions Director as necessary. Establish metrics and benchmark data, develop reports for specific programs and initiatives, and report outcomes to employees, stakeholders, and outside partners. Create and maintain a database of outreach contacts to foster and develop collaborative partnerships. Visit property owner/management customer locations and assess their rooftop safety needs, schedule inspections/assessments, provide fall protection presentations, or any other on-site activities as directed. Coordinate assessments, engineering assessments, training, and/or fall hazard risk inspections with outside partners. Prepare estimates using the electronic tools provided (i.e., spreadsheets, apps, etc.). Develop relationships with regional teams including but not limited to, sales reps, CSS, program managers, regional business managers, field supervisors, and field technicians. Develop processes and protocols for engaging sales representatives, customers, and contractors in alignment with regional and company objectives. Proactively identify potential barriers to participant success and work within WTI and outside agencies to deliver solutions. Provide excellent customer service to employees and outside partners. Meet deadlines for all reports, data, publications, and quotes requests. Travel as needed to visit customer locations and projects for project review, QC, customer presentations, quotes, and any other visit needed to promote or support the team. Work with WTI management to continually devise and implement process improvements and align programming to meet current and future company needs. Additional duties as assigned by supervisor. Other Skills and Abilities: Ability to work on multiple projects and responsibilities concurrently. Strong analytical and problem-solving skills. Comfortable managing difficult situations, showing high professional maturity, resiliency, and adaptability. Ability to work both independently and in a highly collaborative manner. Ability to establish priorities, goals, objectives, and timelines. Creativity, ability to navigate ambiguity, and resourcefulness. Ability to provide efficient, timely, reliable, and courteous service in all interactions. Capacity to build and maintain effective professional relationships. Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.). Strong computer skills include Outlook, Word, Excel, PowerPoint, and Adobe. Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc. Other Qualifications: Ability to travel up to 50% of the time within the designated region. Seasonal work and schedule are dependent on opportunities, which could increase travel during that time. Must be able to use Office 365 suite of programs (Word, Excel, Powerpoint) or be willing to get training. Ability to manage applications designed for the estimating and sale of safety products and services 2-4 years of experience in sales, roofing, safety systems, or a related safety field. Proven ability to develop strong, respectful relationships. Experience adapting to changing environments and navigating organizational dynamics. Demonstrated ability to maintain high levels of confidentiality, discretion, and integrity. Ability to articulate sales deliverables to employees and outside customers. Ability to learn and retain requirements of safety including but not limited to OSHA fall protection, ladder safety, etc. Ability to analyze a situation or area and assign products based on OSHA/ANSI-trained guidelines. Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance. Prior experience clearly defines expectations, articulates ideas, thoughts, and views, and provides timely, frank, and direct feedback to others. The salary range for applicants in this position generally ranges between $72,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.

LaSalle Network is currently working with a client who is hiring for a full time Customer Service Representative! This position is hybrid in Charlotte, NC. Our client is looking for an individual that has strong communication skills, positive attitude and eagerness to learn and grown in a fast-paced environment. Customer Service Representative Responsibilities: Answer inbound calls from customers regarding any billing and service issues Communicate with customers over phone, email or written correspondence in a timely manner Act as a liaison between customers and service operators Transfer customer to third party vendor to make payments Initiate and terminate services as requested Customer Service Representative Requirements: High School diploma or equivalent, bachelor's highly preferred 1+ years of customer service experience Strong computer skills required with Microsoft Word and Outlook, as well as experience working in sales CRM's/platforms If you are interested in this opportunity and feel you match the above criteria, please apply today! Thank you, Karlee Boedeker Project Manager LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ******************************************************************************************************** LNVPJK

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service. With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently-located across the U.S. At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits: Competitive Compensation Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost) 401K (generous retirement benefits) with a Company Match Paid Holidays and Paid Time Off Under direct supervision, process all incoming orders from Sales force, customers, and BAKEMARK affiliates as assigned. This role requires bilingual fluency in Spanish. ESSENTIAL DUTIES AND RESPONSIBILITIES: Download PSP orders into NDS system after review and correction of ROE Edit List. When necessary, manually enter orders into NDS or PSP system. Reviews and corrects Order File Status Report. Transfers order file for routing. Notify customers or sales reps. of customer item “outs”. Ensures COAs, and Spec Sheets are provided to Customers as necessary. Daily invoicing of credit memos. Credit and Collections Answers telephone and direct calls to appropriate person. Research customer, Sales Rep and BAKEMARK Affiliate inquiries. Back up to Will-Call and other positions as directed by Supervisor. Provide Sales Representative vacation relief. Files documents as directed. Assist Office Supervisor with back office duties as needed; such as cash handling and NDS data input. Treat all customers both external and internal with dignity and respect Fluent in both English and Spanish, with the ability to communicate effectively in both languages, written and verbal, to support customer inquiries and order processing in a bilingual environment. BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via-email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means. BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.

Hiring Range Minimum to Maximum: $13.75 to $14.50 is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 19 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills

At Redwood, we know we are only as successful as the people who power us. Our employees are passionate, they are talented, they are empowered to make decisions that positively affect the lives of our residents. From site personnel to corporate leadership, our employees demonstrate Redwood's commitment to deliver more than expected, communicate openly and honestly, and demonstrate integrity in all aspects of our business. As we continue to grow, we seek these same qualities in every team member we bring on board. Job Description Under the general direction of the Regional Manager, the Neighborhood Service Specialist will be responsible for supporting, onboarding, mentoring, and training Service Technicians. Additional responsibilities include working in interim/open positions as needed throughout a designated Region. Daily activities may include but are not limited to performing routine and general maintenance on the facilities, buildings, equipment of the assigned Redwood Apartment Neighborhood. They will serve as a guide and mentor to our Service Technicians. As such, you will be expected to act as a Redwood brand ambassador, promote our brand and provide the best resident experience possible. All Redwood employees are expected to conduct all organizational business and practices in accordance to Redwood company policies. Essential Duties & Responsibilities Fill in at sites with Service Technician vacancies. Onboard and support new Service Technicians as it relates to policy and procedure. Perform site inspections under the direction of the Regional Manager and Director of Property Operations. Obtain bids, interview contractors, conduct follow up and support special projects as assigned. Assist current neighborhood teams as needed and directed by the Regional Manager. Repair and maintain facilities, buildings, grounds, and equipment at assigned Neighborhood. Perform light plumbing, electrical, carpentry, masonry, glazing, painting and drywall tasks. Perform minor repairs of plumbing systems, including unclogging drains, fixing toilet issues and minor water line repairs, as well as repairing/replacing water heaters. Service kitchen appliances, washers, dryers and garage issues when necessary. Prepare vacated apartment homes for release quickly and professionally. Direct vendors on repair issues, installation needs and grounds maintenance. Plow driveways and roads, as well as shoveling pathways in winter when instructed. Respond to resident complaints and concerns in a timely, professional and appropriate manner to ensure the best resident experience possible. Repair windows, floors, roadworks, plaster, drywall or other parts of building structures. Diagnose mechanical problems and determining how to best fix them. Perform routine preventative maintenance to uphold the Redwood brand and resident satisfaction through the efficient, safe and smooth operation of systems and machines. Use common hand and power tools, including hammers, saws, drills and wrenches, plus precision measuring instruments and electrical/electronic testing devices. Follow all safety standards at all times, without exception. Meet with the Neighborhood Manager to review service requests. Prioritize daily tasks, ordering parts/supplies as needed. Provide emergency maintenance availability for residents when indicated. Complete service requests in a timely fashion. Perform general cleaning of buildings at neighborhood. Attend staff meetings, meetings with supervisor and interact with vendors when needed/assigned. Maintain weather log to document snow and ice removal efforts, maintaining records of maintenance performed in all units and common areas. Check vendor work for satisfactory completion on a routine basis. All other related duties, as assigned Required Skills As a Neighborhood Service Specialist, you will be required to exhibit the following skills: Respectfulness, trustworthiness, empathy and leadership The ability to work under pressure Excellent time management skills Strong communication skills and general business acumen The ability to communicate and interact with employees at all organizational levels Proven ability to plan, organize and implement multiple tasks/projects on a concurrent, real-time basis Troubleshooting ability Required Qualifications, Education & Certifications High School Diploma or GED required Trade certification preferred Universal EPA/HVAC certification or equivalent is preferred or ability to obtain within one year of employment preferred 3 years relevant work experience required Supervisory experience preferred Troubleshooting ability Computer literacy with experience in Microsoft Office Suite. Working Conditions This job operates in a professional maintenance environment. In this role, the employee will routinely use standard office and maintenance equipment such as computers, desk phones, iPhone, photocopiers, etc. The employee is frequently required to sit, stand, bend and walk with the ability to lift 50 pounds where applicable. Travel is required in this role. Visit our website today for a list of benefits and perks that Redwood offers: Redwood Apartment Neighborhoods | Employee Benefits & Perks Redwood Living, Inc. is an equal opportunity employer. Redwood strictly prohibits and does not tolerate illegal discrimination, and Redwood provides equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. Compensation details: 34-36 Hourly Wage PIb37d841a5f36-26***********7

Elevate Your Career as a Vacuum Sales & Service Representative with Crystal Clean! Are you a motivated, customer-focused professional ready to take your career to the next level? Crystal Clean (CC), a leading name in the environmental services industry, is searching for dynamic individuals to join our team as Vacuum Sales & Service Representatives (VSSR). With competitive pay, excellent benefits, and comprehensive training, this is your chance to grow with a top-tier company while making a meaningful impact. Why Join Crystal Clean? At Crystal Clean, we're not just in the business of environmental services-we're redefining it. As a publicly traded leader, we offer a rewarding career path with outstanding compensation, robust benefits, and ample opportunities for advancement. Plus, we provide complete training to ensure your success! Your Role: Drive Sales & Service: Utilize your sales skills to expand our business and provide exceptional service at customer locations. Operate with Precision: Handle a Vacuum Truck and work with hoses, waste storage units, and more to manage approved waste streams. Ensure Safety: Adhere to all safety guidelines, inspect your vehicle and equipment, and plan efficient routes to minimize travel time. Build Relationships: Develop strong customer connections, identify additional service opportunities, and generate new business leads. Meet Goals: Achieve sales targets, maintain DOT compliance, and uphold corporate standards. What We're Looking For: Excellent Communicator: Strong communication skills with a keen eye for detail. Customer-Oriented: Ability to effectively interact with customers, sales teams, and corporate departments. Tech-Savvy: Proficient with electronic devices, computers, and truck equipment. Experienced: Route sales experience preferred but not required. Certified: High School diploma or equivalent, with or the ability to obtain a Class B CDL, Med Card, Airbrake, Tanker Endorsement, and HAZMAT (preferred). Physical Requirements: Lift hoses and equipment weighing up to 55lbs. Handle grates, manhole covers, and climb ladders as needed. Maintain control of hoses during pumping operations. Pass a pre-employment physical and drug screening. Work Environment: Work in diverse settings with varying noise levels. Engage in frequent physical activity, including bending, lifting, and climbing. Why You'll Love Working with Us: Competitive Salary: Attractive pay with performance incentives. Excellent Benefits: Comprehensive health, dental, vision, and more. Career Growth: Opportunities for professional development and career advancement. Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply. Ready to Make a Difference? If you're ready to take the next step in your career and join a leading environmental services company, apply now to become a Vacuum Sales & Service Representative at Crystal Clean. Embrace the opportunity to drive innovation and deliver exceptional service! Crystal Clean LLC is an Equal Opportunity Employer. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply.

Are you looking to make a career as an automotive service professional? Build your career with Hendrick Automotive Group, the nation's largest privately held automotive group and #1 in the U.S. in terms of online reputation for 5 straight years (Reputation.com). Hendrick Automotive Group is a back-to-back winner of Automotive News's "Best Dealerships to Work For" Award! At Hendrick, we consistently promote from within. We are seeking dedicated and knowledgeable Service Advisors to help our customers "Drive Bigger" at Hendrick Volkswagen in Concord, NC - just minutes from Charlotte Motor Speedway. Many of our top leaders started their career in this position and grew with the company! Job Summary: As the first point of contact for our clients in the service department, Service Advisors play an integral role in representing our commitment to EXCEPTIONAL customer service and automotive care. Your expertise will guide customers through the maintenance and repair process, ensuring a seamless and satisfying experience. Pay Range: $4,000 - $9,000 per month (commissions based on job performance). Benefits: Rewarding performance based pay plans and bonuses Service Advisor Onboarding Program The Best Dealership Facilities in the Area 401(k) with Company Match Largest privately owned auto group in the country, GREAT career growth potential Paid Medical - NO COST Employee Healthcare and Prescription Plan Generous paid time off/vacation and sick days Basic Life Insurance NO COST Employee Assistance Program Paid Factory Training Comprehensive employee recognition/rewards programs Hendrick Automotive Group is a back-to-back winner of Automotive News's "Best Dealerships to Work For" Award Successful Team approach with Doing Business the Right Way Focus Qualifications: Valid Driver's License. College Degree, High School Diploma or equivalent. 3 years of Service Advisor experience in a dealership (Volkswagen or similar). Able to work Full Time, 5-days per week, business hours Monday-Saturday. Prior Experience advising customers on warranty protections and potential cost savings, scheduling service appointments, providing accurate estimates for labor/parts, and coordinating with dealership parts/service departments. Able to greet customers, establish rapport, collaborate with technicians and mechanics to ensure understanding of vehicle problems and timely repairs/maintenance. Able to monitor service maintenance progress to keep customers informed of status, delays, or any additional repairs needed. Prior Experience processing repair orders, invoices, and payment transactions in accordance with company policies. Able to maintain CSI at or above company and manufacturer standards. Able to manage customer service complaints and resolve issues to ensure customer satisfaction. Knowledge of dealership software programs such as Reynolds & Reynolds. Able to communicate effectively with customers and company personnel. Able to follow Safeguards rules and regulations. To perform the job successfully, an individual should demonstrate the company's core values of Servant Leadership, Teamwork, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement. For more information, please visit ************************ Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization. Compensation details: 50000-100000 PIe42e031c48e4-26***********4

Trusted Security Solutions (TSS) provides ATM key management solutions to help financial institutions manage their ATM fleets more efficiently. Our products combine a number of custom software components and off the shelf hardware to deliver a world class solution. Our customers are located across the globe but our team services them remotely from our Charlotte, NC office. TSS is a stable business whose rich history in the industry dates back to 1998 as a pioneer of digital ATM key management systems. We're preparing our company for success over the next 25 years by constantly looking to improve how we operate and deliver to our customers. Our organization is focused on developing a healthy environment for our employees to thrive while creating new opportunities for our team and customers through growth. As a small business, all employees of Trusted Security Solutions will work to create an environment where our team can succeed and deliver successfully to our customers. Each team member is expected to do the following: Be a supportive and amicable member of our team willing to support others whenever needed Present yourself professionally to our customers to reinforce their confidence in our company Effectively and efficiently communicate information or concepts with our team and customers Help keep our clients, projects, and initiatives organized, documented, and on schedule Support the growth and development of the company through support of sales and marketing Provide support to our customers and help identify issues and potential solutions The role of Technical Customer Support Specialist centers around 3 main areas of competency as outlined below. Lead Customer Support Activities Respond to inbound customer issues and requests per our standard SLA timelines Lead calls with customers to clarify details and help identify root causes of issues Review application logs to analyze root causes for issues and provide recommendations for solutions Support new installations and upgrades for customers with technical knowledge and troubleshooting Escalate issues that require support from the greater team for further discussion Create and Maintain Documentation Ensure customer issues are recorded in our support ticketing system and prioritized correctly Update tickets with progress and learnings throughout the resolution process Close support tickets when customer deems the issue resolved or due to customer inactivity Create and update internal documentation to aide in future troubleshooting activities when appropriate Document instructions or process for customers to clearly identify how to resolve issues Inventory and Equipment Management Configuration and updates of hardware like Windows servers and Thales HSMs Manage shipping and receiving of equipment to customers as necessary Document and track inventory of specialized equipment Review updated documentation and notices from vendors Qualifications and Requirements 5+ years experience in full time professional role 3+ years experience in similar role Excellent interpersonal and communication skills Strong troubleshooting and problem solving capabilities Expertise with a wide array of Operating Systems including Windows Client, Windows Server, Windows on Windows and Linux Experienced with installation and configuration of SQL Server Express Understanding of SQL Select/Insert/Delete query syntax and availability groups Understanding of TCP Networking concepts like IP addressing, IP subnetting, and routing General knowledge of networking hardware like switches, routers, firewalls, hubs, and cables Knowledge of basic computing hardware components like CPU, RAM, Motherboard, SSD Experienced with Windows installer and general software installation processes Well versed in User Access Controls as it relates to elevated and non-elevated states Understanding of Access Control Lists for directories and files Proficient in management of Windows device drivers Basic awareness of IO concepts related to disk, memory, and networks Exposure to SysInternals tools exposure Awareness of IIS websites and application pool concepts