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  • Drive with DoorDash - Receive 100% of Customer Tips

    Doordash 4.4company rating

    Customer service associate job in Marion, IN

    Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
    $28k-35k yearly est. 8d ago
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  • Customer Support Specialist

    Medasource 4.2company rating

    Customer service associate job in Indianapolis, IN

    Medasource Customer Support Specialist The Medasource Customer Support Specialist plays a critical role in ensuring seamless contractor operations and client satisfaction across multiple accounts. This individual serves as a key liaison between internal teams, clients, and consultants, with a strong focus on operational excellence, compliance, and communication. Key Responsibilities VMS System Management (If Applicable) Monitor and manage job requisitions and submissions through various Vendor Management Systems (VMS) Ensure compliance with client-specific requirements and deadlines Track activity and status updates within VMS platforms Create contractor profiles in VMS upon offer acceptance, coordinate manager approvals ensure proper placements within internal ATS. Update contractor records for extensions, terminations, and any other operational changes. Assist in extension processes, rate increases, offboarding, and related administrative tasks Client-Specific Onboarding Coordinate with onboarding team to ensure onboarding processes for new hires adheres to each client's expectations Monitor completion and ensure compliance prior to consultant engagements Responsible for distribution of all clients related access and equipment documentation. Serve as the point of contact between internal teams, clients, and contractors during onboarding Timekeeping & Payroll Coordination Act as the main point of contact for all timekeeping access issues Proactively resolve delays related to payroll system approvals and ensure timely setup of time portal credentials Monitor and follow up with managers/clients to guarantee accurate time entry and approval ahead of payroll deadlines Compensation: $45,000 base salary Bonus: Upon Completion Location: Indianapolis, IN (onsite) Remote: Flexible (2 days/week after training)
    $45k yearly 4d ago
  • Customer Enrollment Associate In Office

    The Whittingham Agencies

    Customer service associate job in Carmel, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 13d ago
  • Part-Time Sales Associate (Fishers, IN)

    Ace Hardware 4.3company rating

    Customer service associate job in Fishers, IN

    About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Ace Retail Group. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: WINNING In business, money is the score. To win, we must perform, compete, and have fun. EXCELLENCE Striving to be our best through continuous improvement and inspiration. LOVE Love the people, love the work and love the results. INTEGRITY Honesty, reliability, high character and ethical behavior. GRATITUDE Appreciating being in the business of serving others. HUMILITY A modest and respectful approach to leadership and work. TEAMWORK Collaboration over control or credit; together we are Ace. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details $11.50 per hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail
    $11.5 hourly 1d ago
  • Enterprise Solutions Representative

    Pitt Ohio 4.5company rating

    Customer service associate job in Indianapolis, IN

    PITT OHIO, a $900 million, high service, highly profitably, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Indianapolis, IN area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. Territories Northern part of IN (South Bend, IN area) PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Purpose To contribute to the profitable growth of the company's LTL and supply chain solution services. Responsibilities • Manage a portfolio of accounts with a special focus on building shipper relationships. • Leverage PITT OHIO service offerings to create a deeper relationship with existing customers. • Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers. • Secure accurate supply chain maps to support our consultative sales approach. • Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and prospective customers. • Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory. • Effectively communicate the value of logistic and supply chain solutions to your account base. • Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools. • Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base. • Support PITT OHIO Operations and Administration in reducing cost with your customer base • Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments • Support all Company goals and policies • Able to react to change productively and handle other essential tasks as assigned Other Duties • Interface with Operations, Pricing, Claims, Collections and other internal departments • Able to react to change in response to changes in the Company's go-to-market strategy. • Proficiently use PITT OHIO Sales applications. • Participate in “Huddles” (collaborative sales meetings) to grow business. • Participate in monthly terminal safety meetings and summer driver cookouts. Qualifications • Minimum 3-5 years sales experience • Previous experience or ability to learn the transportation industry preferred. • Previous experience or ability to learn business-to-business selling. • Fluent English language skills required to effectively communicate with internal and external customers • Must possess excellent interpersonal, verbal and written communication skills • Experienced in Microsoft Office programs and the Internet • Skillful typing • Valid Drivers License and clean driving record required • Problem solving, negotiation, and time management skills are essential Working Conditions • Travel is required; must be able to energetically travel by car, plane or public transportation • Weekend and evening entertainment required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. #POE2
    $26k-32k yearly est. Auto-Apply 32d ago
  • Customer Assistance Representative Part Time (Indianapolis, IN, US)

    American Airlines 4.5company rating

    Customer service associate job in Indianapolis, IN

    Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $16.10 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. * Greeting customers when they enter the airport or arrive in the ticket area * Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures * Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts) * Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces) * Troubleshooting kiosk technology issues to identify the source of issues or errors * Communicating with IT about kiosk technology issues that require additional servicing * Verifying that customers' carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity) * Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk) * Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight) * Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time) * Accepting and activating customers' self-tagged baggage at the activation station * Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location) * Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies) * Refer customers to customer service agents when appropriate * Performing clearance and verification of documents at kiosks * Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area * Assisting unaccompanied minors with boarding, deplaning, or other transportation * Providing customers with gate information and directions * Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports) * Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement * Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings * Adhere to government regulations (e.g., DOT, FAA, TSA) * Adhere to company policies, procedures, and performance standards * Wear uniforms as required by company policy * Provide quality customer service in a professional manner in accordance with American's guidelines * Use multiple internal resources/systems, including during customer interactions * Reasonable accommodations may be made for qualifying individuals with disabilities. All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School diploma or GED or international equivalent * Must be 18 years of age or older * Read, write, fluently speak and understand the English language. * Bilingual language skills may be required in some locations * Applicable valid driver's license as required by local authorities * Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements * Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable * Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable * Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience * Working knowledge of Sabre or any other Passenger Service System * Previous face to face Customer Service experience * Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
    $16.1 hourly 4d ago
  • Customer Liaison & Project Coordinator - Custom Homes

    Sigma Builders LLC

    Customer service associate job in Carmel, IN

    Job DescriptionCustomer Liaison & Project CoordinatorSigma Builders | Carmel, Indiana Sigma Builders, a luxury custom home builder, light commercial, and remodeling firm based in Carmel, Indiana, is seeking a Customer Liaison & Project Coordinator to join our team. This position is available due to the planned retirement of a long-tenured team member and is a key role within our organization. This individual serves as the primary point of contact for clients at the start of their custom home journey and plays a critical role in coordinating communication between homeowners, the build team, and the interior design team. Strong customer service, organization, and follow-through are essential for success in this role. Key Responsibilities Serve as the first point of contact for clients after contract signing Coordinate the transition from contract to construction start and champion the progression of staged client selections through project completion Act as a liaison between clients, project managers, construction teams, and interior designers Maintain clear, professional, and timely communication with all parties Track processes, timelines, approvals, and required documentation Support internal teams by keeping information organized and up to date Ensure a high level of client satisfaction through proactive communication and follow-up Assist with coordination related to selections, design communication, and pre-construction activities Qualifications & Skills Strong customer service background; comfortable being client-facing and handling questions with confidence and professionalism Excellent verbal and written communication skills Highly organized with strong follow-up, persistence, and attention to detail Ability to work collaboratively in a team environment Proficient in Microsoft Office products (Outlook, Excel, Word required) Experience with builder software (Buildertrend) is not required but highly beneficial Understanding of residential construction processes and technical home-building terminology Experience or familiarity with remodeling or custom home projects is a plus Ideal Candidate The ideal candidate is dependable, proactive, and calm under pressure. This role often sets the tone for the client's experience with Sigma Builders, so professionalism, warmth, and consistency are critical. You must be comfortable juggling multiple projects, managing details, and following items through to completion. What We Offer A collaborative, supportive team environment The opportunity to work on high-end custom homes, light commercial, and remodeling projects A stable, long-term position with room to grow Competitive compensation based on experience Benefits 401(k) Flexible schedule Health insurance Health savings account Paid time off
    $29k-58k yearly est. 8d ago
  • Customer Service/Service Advisor

    Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

    Customer service associate job in Indianapolis, IN

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
    $16-25 hourly Auto-Apply 13d ago
  • Customer Relations

    P4 Automotive

    Customer service associate job in Muncie, IN

    Stoops Buick GMC of Muncie, Indiana is looking for a highly motivated individual to join our growing team as an A-Team Member. If you have excellent communication skills & excel at providing a superior experience, the A-Team is the perfect fit for you! No automotive experience needed - we'll fully train and develop the right candidate to be a successful A-Team member. Want a career that's challenging and exciting? Do you want to be part of an organization that will help you reach your full potential? Do you want a career with a company that cares about your growth, success and fulfillment in life? Here's an exciting opportunity to join a growing, fun and For The People automotive car dealership as an A-Team Member. What Is An A-Team Member? Our A-Team is the voice of our company and is responsible for the first impression of our automotive dealership within the market. This is our "A-Team." An A-Teamer makes an average of 200 - 250 outbound phone calls daily to prospective car buyers setting appointments for our Solution Specialists. An A-Teamer does not have to close a sale. They are only responsible for beginning a relationship and opening a dialogue in a positive way by offering free, helpful and desirable information. An A-Teamer is a positive and ethical employee; A "TEAM" player. An A-Teamer is skilled in the art of persuasion, with a friendly voice and positive attitude, who loves making new relationships, and enjoys the sport of conversation. An A-Teamer is a self-motivated individual that is extremely driven to grow personally and professionally. This Energetic, Positive and Self-Motivated Star Will Possess The Following Background, Experience, Skills and Attributes: Experience in Phone Sales and/or Appointment Setting, Marketing, and/or Confidence to speak to new people on the phone The ability to ask tough questions The knowledge of how to overcome an objection and turn a NO into a YES The drive and motivation to make 200 - 250 calls per day Excellent verbal and written communication skills Positive, upbeat and savvy communicator Career oriented Must be comfortable using a computer Ability to meet and exceed productivity and performance goals A passion for creating and building customer relationships Prefer stable work history Strong work ethic, professional manner and positive attitude are extremely important. Our Current A-Teamers Enjoy: Competitive Hourly Compensation + WEEKLY BONUSES! Monday through Friday with some required Saturdays! Special opportunity contests and spiffs to earn additional cash and rewards. Paid Holidays 401K contribution Additional benefits include: Skills Enhancement Themed Office Activity Days - we LOVE to have FUN! Free Lunch & Learns We believe that work and life should be Enjoyable, Simple and Prosperous. If you believe in this too, we want to hear from you!!
    $29k-43k yearly est. Auto-Apply 20d ago
  • Associate - IDAP Customer Service Supply Chain

    Eli Lilly and Company 4.6company rating

    Customer service associate job in Indianapolis, IN

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. ORGANIZATION OVERVIEW At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. OVERVIEW The Associate - IDAP Customer Service Supply Chain role provides the link between the Lilly Sales/Marketing Affiliates and the Indy Device Assembly and Packaging (IDAP) Manufacturing Site. The individual must fully understand and effectively represent customers' needs internally to all levels within the site and effectively communicate any supply issues to the customer. This role requires an understanding of the site manufacturing processes, an ability to communicate status with multiple customers and a desire to develop and maintain the highest possible standard of customer service. The key responsibility of the role is securing reliable supply of medicine across the globe to all markets receiving product from IDAP, considering timing, quantity and conditions. This role must also embrace technology and systems to develop new and innovative means of communication with customers that enhance the reputation of the site and deliver memorable service. The role requires a desire to understand the various customer requirements and supply challenges and be able to represent them in a highly professional, responsive and detailed manner. The Associate has detailed interactions with customers, IDAP Site, and International Distribution personnel to ensure orders meet customer requirements. The Associate is responsible for frequent, detailed communications with customers to ensure that expectations are understood and fulfilled. The job holder will be responsible for extending new products into multiple customers/geographic regions. The introduction of new and Innovative approaches that deliver positive experiences and better commitments from the site is encouraged. RESPONSIBILITIES Supply Management: Coordinate launch supply requests, managing available stocks as needed. Effectively lead delivery of new products and product or source changes with internal groups and customers. Represent customer throughout order/supply process - priority setting and negotiations Communicate status to customers & internal resources (raising issues as appropriate) Coordinate steps when expediting is required Work collaboratively to ensure order documentation requirements are met Establish effective internal relationships with key departments / functions Customer Relationships: Establish relationship with customers (international & domestic personnel) Support customer service metrics and performance indicators Monitor customer's forecasts, & service needs Influence internal performance to meet customer's needs Ensure compliance with customer contracts/supply agreements. Know the impact on customers when production plans change Communicate regularly and proactively with customers Process Improvement: Leverage knowledge of customers to improve the service levels provided Identify and implement new processes that drive efficiency improvements in the group Basic Qualifications: Bachelor's degree in STEM required Additional Preferences Site manufacturing experience International experience Ability to converse in a second language APICS certification PC and Systems skills. Familiarity with SAP & demand management systems Supply chain experience or educational equivalent Able to demonstrate teamwork, leadership, and problem-solving skills Excellent verbal and written communication skills Ability to build collaborative relationships Recognition & appreciation of diversity - languages, culture, etc. Positive demeanor & demonstrated customer oriented mentality Organizational skills, prioritization skills, and attention to detail Flexibility to work on multiple tasks and meet deadlines Other Information Infrequent international travel may be necessary ( Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $58,500 - $160,600 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $27k-33k yearly est. Auto-Apply 13d ago
  • Customer Service Clerk

    Kedia Corporation

    Customer service associate job in Indianapolis, IN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Customer Service Clerk Job Purpose: Serves customers by providing information; responding to requests; resolving problems; collecting revenue. Customer Service Clerk Job Duties: Provides information to customers by verifying understanding of request; answering questions; offering assistance. Initiates service by recording requests; forwarding to dispatching. Collects revenue by receiving and recording payments. Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. Improves quality results by evaluating processes; recommending changes. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed. Qualifications Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $26k-34k yearly est. 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service associate job in Indianapolis, IN

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-33k yearly est. 1d ago
  • Client Experience Specialist

    Faegre Baker Daniels 4.5company rating

    Customer service associate job in Indianapolis, IN

    Faegre Drinker is a firm designed for clients and designed for you. We understand that our people are critical to our success and we are committed to investing in our paraprofessional, administrative and operations professionals. We are always looking for talented, service-focused individuals to join our flexible and high-performing culture. With technology tools and resources that support our hybrid work environment, our colleagues enjoy a culture of learning, support for work and personal goals, opportunities to give back to our communities, and competitive benefits and rewards programs. At Faegre Drinker, you will have the opportunity to share your expertise within and across teams and contribute to our success. Summary: Faegre Drinker has an opportunity for a Client Experience Specialist to work with our Client Development & Marketing team in our Minneapolis, Philadelphia, Chicago, Denver, or downtown Indianapolis offices. You will be part of a dynamic team dedicated to supporting the firm's client engagement and growth strategies in alignment with the firm's strategic plan. This position will work with other talented individuals who share a passion for doing great work in the best interest of our clients. Job Description: What you would do: * Partner with the Senior Manager of Client Experience on strengthening client relationships, boosting revenue, and creating, executing and overseeing initiatives that enhance the client experience * Support the Senior Manager of Client Experience with various client experience initiatives, including but not limited to data review and clean up, feedback initiatives, coordinating third-party insights, coordination of client roundtables and various other firm-level client experience projects * Special projects and other duties as assigned What is expected: * Ability to problem-solve * Excellent interpersonal, verbal and written communication skills, including the ability to communicate effectively in a virtual environment (e.g., via phone, web/videoconference) * Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-orientated environment * Demonstrated ability to use good judgment in taking initiative while asking for direction or clarification and consulting others, as appropriate * Willingness to be flexible with time and adjust to a changing work environment * Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation * Ability to use sound judgment and discretion in dealing with highly confidential information * Ability to take direction and accept supervision * Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations * Ability to work effectively with co-workers in a team oriented collaborative environment What we offer: * Flexible working environment for work-life success * Opportunity to participate in firm-sponsored volunteer events * Wellness programming with personalized content and activities * Professional environment and the opportunity to work with experts at the top of their fields * Variety of health plan options, as well as dental, vision and 401(k) plans * Generous paid time off The anticipated initial hourly rate for someone who is hired into this position is $42.00 - $50.25/hour based on a 37.5 hour a week schedule. Actual initial hourly rate may be above or below the above-identified range and will be based on the relevant skills, training, experience, and other job-related factors, including the location where the position is filled, in all cases consistent with applicable law. This is a non-exempt role paid on an hourly basis with a 37.5-hour schedule work week. The initial hourly rate listed above is just one component of Faegre Drinker's total compensation and benefits package for professional staff, which includes, but is not limited to, a discretionary bonus; life, health, accident, and disability insurance; and a 401(k) plan. Application Deadline on or before: February 4, 2026. What is required: * Bachelor's degree, preferably in marketing, communications or finance * 4 years or more of professional experience, including 2 years within a professional services environment, ideally business development * Proficiency in Microsoft Excel, Word, PowerPoint, PowerBI and experience with database software * Experience with project management, budget development & record management preferred Apply now if you are ready to join the Faegre Drinker team! Faegre Drinker Biddle & Reath LLP participates in the federal government's E-Verify program. With all new hires, we provide the Social Security Administration and, when applicable, the US Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Faegre Drinker Biddle & Reath LLP is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, national origin, disability, sex, sexual orientation, gender, gender identity, gender expression, marital status, veteran or military status, or any other characteristic made unlawful by applicable federal, state or local laws. Equal employment opportunity will be extended to all persons in all aspects of employment, including retirement, hiring, training, promotion, transfer, compensation, benefits, discipline and termination. In compliance with Colorado state law, you have the right not to identify your age, including by not disclosing your date of birth or dates of attendance or graduation, to us as part of your application and hiring process. You may redact this information (i.e., age, date of birth, and dates of attendance / graduation) from your application and related materials. If you choose to redact this information, please do so in a manner that allows us to read the other data on the applicable document(s) (e.g., if redacting the year you graduated from your transcript, please ensure other items on your transcript are legible). Notice to Recruiters and Staffing Agencies: Faegre Drinker Biddle & Reath (and any subsidiary) has an internal recruiting department and does not accept unsolicited resumes.
    $42-50.3 hourly 13d ago
  • Client Success Renewals Specialist

    Norstella

    Customer service associate job in Indianapolis, IN

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 28d ago
  • Client Specialist Key

    Knitwell Group

    Customer service associate job in West Lafayette, IN

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00302 West Lafayette, IN-West Lafayette,IN 47906Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $29k-49k yearly est. Auto-Apply 60d+ ago
  • Reservationist

    MV Transit

    Customer service associate job in Indianapolis, IN

    If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. Responsibilities MV Transportation is seeking a Reservationist to accept trip reservations from eligible passengers, collecting all necessary data required to schedule trips accordingly. Job Responsibilities: * Answer passenger calls collecting all necessary trip information for the permissible time period. * Provide system information for current and new passengers as well as for potential passengers on accessing the transportation service and using it effectively. * Complete data entry of passenger file information and for specific trip requests, negotiating requested times where necessary or appropriate. * Provide feedback to passengers in the way of follow-up calls as a course of duty or as required by schedule changes. * Communicate passenger cancellations in a timely manner to scheduling, dispatch, or vehicle operations personnel. * Maintain up to date passenger records in customer database, making all necessary changes in status, client contact information, fare/rider type or other important field entries. * Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees. * Maintain accurate records and appropriate filing systems. * Communicate effectively with operations staff regarding scheduling or passenger issues. * Ability to handle multiple tasks accurately and effectively. * Excellent customer service. * Professional demeanor and appearance. * Reliable in attendance. * Team player and helpful to staff, management, and peers. Qualifications Talent Requirements: * High School diploma or equivalent. * Able to work in a fast-paced environment. * Experience in paratransit scheduling utilizing Trapeze PASS, preferred. * Possess excellent decision-making skills. * Excellent attendance record. * Excellent verbal and written communication skills. * Telephone speaking and/or call center experience. * Computer experience. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
    $20k-25k yearly est. Auto-Apply 56d ago
  • Account Specialist II - Centralized Transaction Operations Customer Service Team

    JPMC

    Customer service associate job in Indianapolis, IN

    At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Centralized Transaction Operations Customer Service Account Specialist's work is creative, exciting, and different every day. As an Account Specialist II in Centralized Transaction Operations Customer Service department, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment. Job responsibilities Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills 2+ years of customer interaction or customer support experience required, either by phone or face-to-face 1+ years computer experience, utilizing multiple computer applications in a Windows-based environment Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Preferred qualifications, capabilities, and skills Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Branch experience Work Schedule: Monday - Friday hours vary schedule will fall between 10:00am - 9:00pm Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
    $23k-34k yearly est. Auto-Apply 60d+ ago
  • Service Center Rep

    Josephson-Wallack-Munshower Neurology, PC

    Customer service associate job in Indianapolis, IN

    Type: This is a full-time position. Normal working hours are Monday-Friday 8a-5p Classification: Nonexempt Summary/Objective: Responsible for handling incoming calls, scheduling appointments and prompt patient service. Supervision Received: Reports to Office Manager and/or Team leader. Supervision Exercised: None. Education: High School Diploma or GED Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting. Essential Functions: Answers and screens all calls and emails per clinic guidelines; directs appropriately to Physicians, other medical personnel, administrators and support staff. Takes messages following guidelines related to timeliness and accuracy and processes appropriately. Places return calls as requested. Maintains physician schedules to fill openings. Completes clerical work associated with incoming referrals from outside medical sources. Processes paperwork for new clients efficiently and in accordance with protocols. Obtains pertinent information from new patients by asking them to complete surveys or interviews in a courteous and professional manner. Collects data for the admission process. Respects client or patient dignity and confidentiality. Adheres to the facility dress code and appears professional at all times. Respects patient confidentiality. Assists other departments, as directed. Other duties, as assigned The jobholder must demonstrate current competencies applicable to job position. Competencies: Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others. Displays the ability to communicate with others effectively, listen closely and convey points clearly. Proficient with computer programs which may include Microsoft Word, Excel, Outlook and others. Demonstrates excellent patient service skills and the ability to calm patients quickly who may be distraught. Knowledge of clinic policies and procedures. Knowledge of patient service principals and techniques. Skill in screening and directing calls in a polite and professional manner Demonstrated knowledge of telephone equipment and computers Ability to work cooperatively as a member of clinics service team Travel: No travel is required. Work Environment: This job operates in a clinical office setting within a confined cubical area. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is role requires one to sit, stand and walk for 8-9 hours per day. This would require the ability to lift objects up to 30 lbs., open filing cabinets and bend or stand on a stool as necessary. This role requires full range of motion, manual dexterity, and hand-eye coordination. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working condition may change as needs evolve at any time with or without notice. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Requirements Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting. Medical terminology preferred. Education: High School Diploma or GED
    $28k-36k yearly est. 60d+ ago
  • Leasing Representative-The Residences at Carmel City Center

    Pedcor Companies 4.2company rating

    Customer service associate job in Carmel, IN

    Now accepting resumes for a professional Leasing Consultant. If you have two years of apartment experience, have a proven track record in sales, customer service or hospitality, are a quick learner with a desire to expand your skills, you may be a perfect fit! We provide unparalleled apartments, awesome amenities and outstanding customer service. The main focus of this position is touring the property and apartments with prospective residents; assisting in the processing of applications; preparing move-in documents; and providing outstanding customer service to our current residents and prospective residents. The ideal candidate will have one year of prior apartment leasing experience. Weekend availability required. Join a winning Property Management Team and a superior product and a great working environment. If you are a team player, have a “can-do” attitude and the experience to back it up, we want to hear from you! Pedcor Homes is an Equal Opportunity employer and provider. Check us out at ******************* We pride ourselves on the quality of our work and investments as well as our dedication to our associates and the community. We value our integrity and strive to deliver superior results in every area. Whether serving our residents, giving associates what they need to succeed, helping residents achieve better lives or adding value to our investors' portfolios.
    $27k-30k yearly est. Auto-Apply 60d+ ago
  • Customer Support Specialist

    Medasource 4.2company rating

    Customer service associate job in Indianapolis, IN

    The Medasource Customer Support Specialist plays a critical role in ensuring seamless contractor operations and client satisfaction across multiple accounts. This individual serves as a key liaison between internal teams, clients, and consultants, with a strong focus on operational excellence, compliance, and communication. Key Responsibilities: VMS System Management (If Applicable) Monitor and manage job requisitions and submissions through various Vendor Management Systems (VMS) Ensure compliance with client-specific requirements and deadlines Track activity and status updates within VMS platforms Create contractor profiles in VMS upon offer acceptance, coordinate manager approvals ensure proper placements within internal ATS. Update contractor records for extensions, terminations, and any other operational changes. Assist in extension processes, rate increases, offboarding, and related administrative tasks Client-Specific Onboarding Coordinate with onboarding team to ensure onboarding processes for new hires adheres to each client's expectations Monitor completion and ensure compliance prior to consultant engagements Responsible for distribution of all clients related access and equipment documentation. Serve as the point of contact between internal teams, clients, and contractors during onboarding Timekeeping & Payroll Coordination Act as the main point of contact for all timekeeping access issues Proactively resolve delays related to payroll system approvals and ensure timely setup of time portal credentials Monitor and follow up with managers/clients to guarantee accurate time entry and approval ahead of payroll deadlines Location: Indianapolis, IN (onsite) Remote: Flexible (2 days/week after training) EEO STATEMENT Eight Eleven Group is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristics protected by applicable federal, state, or local laws and ordinances. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
    $30k-38k yearly est. 4d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Kokomo, IN?

The average customer service associate in Kokomo, IN earns between $20,000 and $34,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Kokomo, IN

$26,000

What are the biggest employers of Customer Service Associates in Kokomo, IN?

The biggest employers of Customer Service Associates in Kokomo, IN are:
  1. Walgreens
  2. Dollar Tree
  3. Family Dollar
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