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Customer service associate jobs in Lake Havasu City, AZ

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  • Drive with DoorDash - Receive 100% of Customer Tips

    Doordash 4.4company rating

    Customer service associate job in Bullhead City, AZ

    Why Become a Shopper with DoorDash? Turn your shopping skills into extra income. Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more-DoorDash offers diverse earning opportunities so you can maximize your time. Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.* Quick and easy start: Sign up in minutes and get on the road fast.** Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Become a Shopper Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app Activate your Red Card in the Dasher app**** *Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses. **Subject to eligibility. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia ****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings. This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today
    $31k-38k yearly est. 11d ago
  • Receptionist & Customer Success Specialist

    Luxe Locker 4.3company rating

    Customer service associate job in Lake Havasu City, AZ

    Job DescriptionSalary: $20/hr About the Role Luxelocker, LLC is growing and were looking for amotivated, people-first Receptionist & Customer Success Specialist to join our team! In this exciting, fast-paced role, youll be the welcoming voice and face of Luxelocker, supporting our Sales and Leasing departments while ensuring every customer receives an exceptional experience. Youll handle front-office duties, assist with customer communication, and provide smooth coordination between departments. This position is perfect for someone who loves helping others, staying organized, and being part of a team thats expanding and innovating. As Luxelocker continues to grow, theres plenty of opportunity for advancement into specialized roles in customer success, sales, or operations. Key Responsibilities Front Office & Customer Interaction Greet and assist all guests, customers, and partners with professionalism and enthusiasm. Manage phone calls, emails, and in-person inquiries, ensuring every interaction reflects Luxelockers high standards of service. Direct customers to appropriate team members and departments. Maintain a welcoming, organized, and efficient front office environment. Assist with scheduling appointments, meetings, and customer visits. Customer Success Support Serve as a key point of contact for customers across the sales and leasing journey. Assist new clients with onboarding, account setup, and unit access coordination. Follow up with customers to ensure satisfaction and address concerns promptly. Collaborate with the Sales and Leasing teams to ensure all customer communications and documentation are handled efficiently. Collect and share customer feedback to help improve overall experience. Sales & Leasing Department Assistance Support both Sales and Leasing teams with administrative and communication needs. Help prepare customer correspondence, proposals, and follow-up materials. Track leads, inquiries, and unit availability using internal systems. Assist in maintaining accurate records and updating CRM or tracking tools. Contribute to a seamless flow of information between departments. General Office Support Maintain office supplies, order materials, and ensure workspaces are organized. Prepare reports, documents, and communication for internal use. Help coordinate company events, meetings, and internal communications. Provide general support to the management team as needed. Requirements & Skills 2+ years of experience in a customer service, receptionist, or administrative support role is prefered. Excellent communication and interpersonal skills both verbal and written. Strong organizational and multitasking abilities with attention to detail. Proficiency in Microsoft Office (Excel, Word, Outlook) and general office software. Friendly, approachable personality with a passion for helping people. Ability to stay calm, professional, and proactive in a busy environment. Education High School Diploma or equivalent required. Additional coursework or certification in customer service, business, or communications is a plus. Why Join Luxelocker? At Luxelocker, were redefining the way people experience luxury storage and property leasing and we want you to grow with us. We offer: Competitive pay starting at $20/hour Supportive, team-oriented environment Room for professional growth within our expanding organization If youre a people person who loves variety, thrives in a team setting, and wants to build a career with a growing company,this is the opportunity for you!
    $20 hourly 2d ago
  • Customer Service Representative 2

    Arizona Department of Administration 4.3company rating

    Customer service associate job in Lake Havasu City, AZ

    DEPT OF TRANSPORTATION Driving the future of transportation with a diverse and innovative team To learn more about the ADOT team CLICK HERE CUSTOMER SERVICE REPRESENTATIVE 2 Job Location: Address: ENFORCEMENT & COMPLIANCE DIVISION 1-40 Milepost 3.8 Topock, AZ 86436 Posting Details: Anticipated Salary: $34,713.54 Grade: 15 Closing Date: 10/21/2025 Job Summary: Under general supervision the CSR 2 will perform a variety of customer service activities at the Ports of Entry/offices that do not require an AZ P.O.S.T certified peace officer. To interpret and communicate the provisions of state and federal motor vehicle codes pertaining to size/weight applicable to ESB Port Operations. May screen and weigh or assist with weighing commercial vehicles. A weight master certification is preferred. Examine vehicle registrations and other documents to determine authenticity. Issue permits and calculate, collect appropriate fees and taxes, and complete associated cash reconciliations. Is responsible for security of cash receipts, information and a wide variety of accountable forms. Regulates, through permit issuance, domestic and foreign-based commercial vehicle traffic entering and exiting the State. Performs duties which involve continual public contact, which may involve face to face contact with irate individuals. Incumbent will be assigned to one of three shifts may be rotated, as necessary. Overnight travel may be required. Background check is required. Job Duties: Answer various inquires pertaining to motor vehicle administrative rules, regulations, federal and state statutes, policies and procedures. Resolves customer issues, problems and/or concerns. Provides information to representatives of other states motor carrier entities, transportation personnel, law enforcement agencies, T&R offices and other governmental entities. Provides motor carrier customer contact, follow-up and information referral service relative to the ECD Enforcement programs Issues applicable permits, routes over-dimensional loads and collects appropriate fees and taxes. Reconciles cash receipts and prepares daily deposits. Must identify when enforcement actions is required and refer the problem to an enforcement officer or supervisor. Examines motor carrier vehicle registrations and related documents to determine authenticity. Prepares appropriate reports per agency and ECD requirements. Communicates pertinent motor carrier size/weight, permit and other related information through electronic, written or oral means with peers, supervisors, other agencies including other governmental agencies and the public. Attends various meetings, conferences and training sessions. Knowledge, Skills & Abilities (KSAs): Knowledge in: *Police Department functions, organization, mission, procedures, objectives, policies, rules and regulations particularly those applicable to law enforcement. *Practices of computer applications and software; of Spillman Cad RMS, Query Analyzer, Livescan, and Armani;. *Federal OSHA, State and County regulations and policies regarding safe work practices. *Commercial Vehicle Safety Alliance (CVSA) laws, Arizona Police Officer Standards and Training (AZ Post Rules), EPro/Transport, the Arizona Management System and all ADOT software used in Enforcement Services Bureau (ESB). Skill in: *Maintain working relationships with other agency divisions, the public, employees and contractors. * Strong math, critical thinking, research and complex analysis. *Problem solving and conflict resolution, interpersonal and employee relations. *Multi-tasking and time management of multiple and sometimes competing priorities and deadlines. *Decision making; oral and written communication in the preparation of clear concise reports, correspondence and powerpoint presentations. *Google Platform. Ability in: *Ability to read, comprehend, and interpret detailed, complex written material. *Conduct research and compile findings; to handle a variety of complex, sensitive and confidential materials simultaneously. *Prioritize work assignments and meet deadlines, resolve issues; be tactful but diplomatic. *Remain professional under stress. *Work independently without supervision; interact tactfully, persuasively and effectively, demonstrating sensitivity in dealing with individuals from diverse backgrounds. *Work cooperatively as part of a team and remain calm and focused and adapt quickly to changing priorities. Selective Preference(s): 2 or more years administrative and/or operations support experience meeting the KSAs. A weight master certification is preferred. Pre-Employment Requirements: This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Department of Administration offers a comprehensive benefits package to include: • Sick leave • Vacation with 10 paid holidays per year • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). • Health and dental insurance • Retirement plan • Life insurance and long-term disability insurance • Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Mandatory participation in the Arizona Retirement System (ASRS) is required. Contact Us: For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at ********************** or phone call at ************** option 2. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.
    $34.7k yearly 60d+ ago
  • Customer Service Associate, Part Time - Site 714

    Multi-Site Management

    Customer service associate job in Bullhead City, AZ

    JOB TITLE: CSA - Cashier, Part Time FLSA STATUS: Nonexempt Hourly SHIFT SCHEDULE: Varies REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers • Greet and assist customers • Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed) • Account for all monies, cigarettes, and lottery tickets on assigned shift • Check the expiration date and face-off product • Follow proper safety protocols and procedures REQUIREMENTS • Must be available to work various schedules, including weekends and holidays • Minimum of 1 year of customer service experience • Must have the ability to accurately handle money • Must have strong attention to detail • Must possess excellent verbal and written communication skills • Must have excellent customer service skills • Must be capable of effectively communicating with customers and co-workers • Must be able to work independently and be self-motivated • Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS • Must be able to stand and walk for the duration of the shift • Regularly lift and or move up to 20-50 pounds • Must be comfortable working in a convenience store environment • Must maintain a professional appearance and abide by the Dress Code Policy • Must maintain a professional and friendly demeanor towards customers and fellow employees • Daily exposure to gasoline and oil products • Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
    $28k-38k yearly est. 3d ago
  • Customer Success Executive

    Munger Agency

    Customer service associate job in Parker, AZ

    -------------- We are seeking a Customer Success Executive to join our team in the insurance industry. The ideal candidate will be responsible for ensuring customer satisfaction, building strong customer relationships, and driving sales through effective customer negotiations. This role requires a customer-focused individual with excellent communication skills and the ability to handle customer contacts and relations with professionalism and empathy. Responsibilities: Engage with customers to understand their needs and provide appropriate insurance solutions Build and maintain strong customer relationships to ensure customer satisfaction and retention Drive sales through effective customer negotiations and persuasive communication Handle customer contacts with professionalism and empathy, addressing any concerns or inquiries promptly Collaborate with the sales team to identify opportunities for upselling and cross-selling insurance products Keep accurate records of customer interactions and transactions RequirementsRequirements: Proven experience in sales or customer-facing roles is preferred Strong customer focus with excellent communication and negotiation skills Ability to build and maintain strong customer relationships Empathetic and professional approach to handling customer contacts and relations Knowledge of insurance products and industry trends is a plus Salary: $50000-95000 Work Experience: 0-1 year
    $50k-95k yearly 60d+ ago
  • Retail Associate

    Lake Havasu Az

    Customer service associate job in Lake Havasu City, AZ

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Seasonal Stylist - Retail Sales Associate - Desert Hills Premium

    Gap 4.4company rating

    Customer service associate job in Desert Hills, AZ

    About the RoleAs a Banana Republic stylist, you will help create aspirational and on trend looks that enhance the customer's emotional connection to the brand. You will be an expert on styling and fashion, with a thorough understanding of designers, brands and seasonal trends. As a stylist, you will contribute to a positive, friendly and inclusive environment that inspires and makes our customers feel welcome. Your goal is to grow the business by genuinely wanting to create an outstanding customer experience.What You'll Do Take inspiration from credible and relevant fashion references, including current style icons and influencers, and translate that inspiration into action by solving customer styling needs Connect and engage with customers authentically to understand their styling needs Serve as a Brand storyteller to create experiences that drive sales and achieve store goals, with the customer as the primary focus Demonstrate values and behaviors consistent with our Words to Live By Assist in creating an inclusive environment where our customers and employees feel a sense of belonging Support sales floor, fitting room, cash wrap, back of house, as required Who You Are Styling experience in luxury fashion and/or strong knowledge of trends and designer brands with the ability to translate that knowledge into solving customer styling needs Effective communicator with experience in creating meaningful connections with customers that build brand loyalty Flexible and adaptable to work shifts that meet the needs of the business; flexible and/or consistent scheduling may be available Ability to maneuver around the salesfloor, stockroom, and office and lift up to 30lb, with or without a reasonable accommodation Passionate about hospitality, fashion and styling Comfortable engaging with customers Team player Champion of Gap Inc. culture Curious with a “can do” attitude
    $25k-36k yearly est. Auto-Apply 51d ago
  • Sales Family Service Advisor

    Tulip Cremation

    Customer service associate job in Lake Havasu City, AZ

    Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Family Service Advisor at Desert Lawn Memorial Gardens in Lake Havasu City, AZ. This position sells cemetery services, property and merchandise, and pre-need funeral services and inventory in accordance with the goals established by sales management. Sales are made both at-need and preneed Overview & Responsibilities: * Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures * Makes sales in advance of need, funding mechanism for prearrangements, including cash and installment sales * Completes contracts and other documents as required to provide sales and customer service in accordance with company policies * Develops personal sales leads through personal contacts, telephone solicitation activity, family follow-ups, and group marketing activities such as direct mail, media, mall kiosks, or home show booths * Sets appointments and makes presentations in prospective client family homes to sell prearrangements * Attends visitations, funerals, and interment services of client families * Attends sales meetings and group sales activities as directed * Provides client family services supporting the primary outside sales responsibility * Maintains records of personal sales activity and performance results in the manner prescribed by the company * Refers to sales management on any deviation from prescribed policies or procedures including, but not limited to, prices, credit, discounts, contract terms, and conditions of sale Requirements & Qualifications: * High school diploma or equivalent * Strong preference for some formal training in business or business-related areas * Experience in commissioned sales is strongly preferred * Insurance license or the ability to obtain an insurance license (depending on the funding mechanism for the product sold) * Valid state-issued driver's license with a clear driving record * Must have the ability to travel independently Team Member Benefits Include: * Entry-level and experienced professionals; students, and veterans - we offer complete career paths regardless of your career and life stage * Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve * Competitive salaries and performance incentives * Team member referral program * Medical, dental, prescription, and vision insurance * Vacation, sick, and holiday pay * 401k with company match * Company-paid life insurance, long-term disability, and short-term disability #ENT2023
    $39k-70k yearly est. 1d ago
  • Customer Service Associate, Part Time - Site 714

    American Retail Services 3.2company rating

    Customer service associate job in Bullhead City, AZ

    JOB TITLE: CSA - Cashier, Part Time FLSA STATUS: Nonexempt HourlySHIFT SCHEDULE: VariesDEPT/LOCATION: 3713 Hwy 95, Bullhead City, AZ 86442REPORTS TO: Retail Store ManagerThe Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers• Greet and assist customers• Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed)• Account for all monies, cigarettes, and lottery tickets on assigned shift• Check the expiration date and face-off product• Follow proper safety protocols and procedures REQUIREMENTS • Must be available to work various schedules, including weekends and holidays• Minimum of 1 year of customer service experience• Must have the ability to accurately handle money• Must have strong attention to detail• Must possess excellent verbal and written communication skills• Must have excellent customer service skills• Must be capable of effectively communicating with customers and co-workers• Must be able to work independently and be self-motivated• Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS • Must be able to stand and walk for the duration of the shift• Regularly lift and or move up to 20-50 pounds• Must be comfortable working in a convenience store environment• Must maintain a professional appearance and abide by the Dress Code Policy• Must maintain a professional and friendly demeanor towards customers and fellow employees• Daily exposure to gasoline and oil products• Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
    $26k-34k yearly est. Auto-Apply 3d ago
  • Customer Service Rep(07682) - 491 N Lake Havasu Ave #100

    Domino's Franchise

    Customer service associate job in Lake Havasu City, AZ

    JOB DETAILS Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks - Discounts on menu items, safe work environment, & opportunities for growth • Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week) What we're looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operations Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
    $29k-38k yearly est. 15d ago
  • Customer Service Representative

    Extar

    Customer service associate job in Lake Havasu City, AZ

    If you are a friendly, motivated person who wants to work for a local business that values you, this job is for you! This is a full-time, Monday through Friday, in-office position. Please DO NOT APPLY if you want to work remotely.The customer service representative is responsible for verifying required documents to process orders, and following up on delayed documents. In addition, this position completes the daily shipping of accessory orders using the Ordoro app. We would like you to learn about our products and company to accurately answer questions when assisting our customers via phone calls, live chats, and emails. If this sounds appealing to you, please apply to tell us why you would be a good fit for the job! About the Company Extar LLC is a family-owned firearms manufacturer and Direct-To-Consumer online retailer. Our mission is to provide the people of The United States of America with access to firearms that are safe, fun to shoot, easy to use, lightweight, and reliable; available directly from the American factory where they are developed and produced. No dealer mark-ups and no middlemen, only fair pricing for everyone.Those who are interested in firearms will enjoy working with like-minded folks who are passionate about what they do. Responsibilities and Duties Shipping accessory orders using the Ordoro shipping app Answering customer questions over the phone, live chat, or email (no face-to-face contact) Taking orders manually over the phone Minor assembly and packaging of accessories Verifying documents required to process orders Learning about our products and services Qualifications and Skills Must be 18 or older Quick learner with strong attention to details Good written and oral communication skills Mathematically competent English proficiency & writing skills Once trained, require minimal supervision Spanish proficiency is a bonus (not required) E04JI800deng 401kkll
    $29k-38k yearly est. 16d ago
  • Ground Service Rep IFP

    Sun Country Airlines 2021 3.4company rating

    Customer service associate job in Bullhead City, AZ

    About Sun Country Airlines We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable. With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places. Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Ground Service Representative you'll enjoy these benefits and more: Comprehensive benefit package including dental and vision PPO and high-deductible health plans Health savings accounts (HSA and FSA) Dependent Care Starting day one free standby and discounted travel privileges for employees, family, & friends 401(k) match Paid Time Off Paid holidays Life and AD&D Insurance Employee Assistance Program including counseling for employees and their family Fitness incentive and Stop Smoking Support Ground Service Representative Overview: Sun Country Airlines is seeking a Ground Service Representative to monitor ground operations for flights that operate in locations without SCA supervision. They ensure servicing meets regulatory requirements, SCA policy and procedures and IOSA Standards. Essential Roles and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage trip planning Vendor Training Rosters Flight Manifests Station Profile Ensure ground operations are in accordance with SCA policy/procedures Aircraft handling (marshalling, parking, unload/loading, water and lavatory service, pushback) per Aircraft Service Manual Passenger Service (check-in, boarding, departures, and arrivals) per Stations Operations Manual Execute fueling per Fueling Service Manual Execute deicing per Ground Deicing/Anti-icing Manual Follow security procedures per AOSSP Maintain current and accessible training records Ensure governmental requirements are met Monitor minimum crew requirements Monitor Carry-on Baggage Assign Exit seating Load handling Facilitate on-time departure Support crew Report flight close Required Qualifications: Must have 2 years airline customer service experience Ground Security Coordinator (GSC) Certification Ability to work a flexible schedule Ability to communicate effectively with customers, vendors, crew etc. Pass all federally mandated drug and criminal history mandated requirements 100% travel Preferred Qualifications 4 Year College Degree Compensation: Pay or shift range: $17.00 - $19.00 USD per hour. This is the base compensation hiring range for this role. Classification:  Full-Time, Non-Exempt Work Location: Laughlin, NV/Bullhead City, AZ (onsite) Supervisory Responsibility: None Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Other Duties: The above statements are intended to provide a summary of key responsibilities and the anticipated work environment of an accountant. They are not intended to be an all-inclusive listing of job duties. Position expectations may change as the needs, or the requirements of the organization evolve. AAP/EEO Statement: It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Sun Country Airlines respects and values every employee's contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives. #LI-LM1
    $17-19 hourly 3d ago
  • Retail Sales Associate, Verge Mobile, a T-Mobile Authorized Retailer - Lake Havasu City AZ

    Verge Mobile 3.9company rating

    Customer service associate job in Lake Havasu City, AZ

    Overview Retail Sales Associate - Verge Mobile, a T-Mobile Authorized Retailer Unlock up to $1,000 in New Hire Bonuses! Ready to dive into the world of wireless and tech? As a Retail Sales Associate, you will be part of an energetic team that brings the T-Mobile experience to life. You will develop key skills by working hands-on with customers, figuring out what they need, showcasing the latest devices and services, and helping them stay connected. This isn't just a sales job, it's about creating real connections, building trust, and making every interaction count. You'll grow your knowledge every day, with full support and training to help you sharpen your skills and prepare for your next steps. If you love tech, thrive in fast-paced environments, and are competitive, Verge Mobile is the team for you! Our Core Values: #OwnIt | #LimitlessGrowth | #Connection | #Achievers | #SeriousFun | #Integrity Why You will Love It Here! 💰 Competitive base pay + uncapped monthly commissions + 401k with company match 💸 Access to your pay before payday with Daily Pay 📈 Career development and growth opportunities 🏖 Paid Time Off 🏥 Medical, Vision, & Dental benefits, plus Pet and Legal Insurance, and other ancillary benefits available 🎉 Epic company trips, sales contests & incentives 📱 Discounts on the tech you love Responsibilities What You will Do: Complete the New Hire training and meet program requirements to become eligible for the bonus. Build proficiencies related to selling T-Mobile wireless products and services to our customers, while providing a best-in-class customer experience by: Exploring individual needs and provide hands-on demonstrations of the latest and greatest technology in-store. Guiding customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise. Approach service and sales needs with care, patience, honesty, and empathy. Become skilled and be able to consistently demonstrate the ability to balance the customer experience while attaining performance targets. Always be knowledgeable of the latest T-Mobile wireless plans, services, and products. Always be knowledgeable of the store's operational requirements. Perform other related duties as assigned. Qualifications What You Bring: High School diploma or equivalent. Great communication skills. Flexibility to work various shifts throughout the week which may include evenings, weekends, and holidays. Always have a can-do attitude that is positive, supportive, and cooperative. Team player that can work along with peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. You are at least 18, authorized to work in the U.S., and can pass a background check. Must be able to receive identity verification with CLEAR before being hired. What the Job Demands Physically: Standing and Walking: Must be able to stand for extended periods while assisting customers. Lifting and Moving: Required to lift (up to 25lbs) and move boxes of merchandise, fixtures, or other items. Bending, Kneeling, and Reaching: Tasks like stocking, assisting customers, or retrieving items from lower shelves require these movements. Verge Mobile is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Min USD $14.70/Hourly
    $14.7 hourly Auto-Apply 27d ago
  • Jr Service Advisor (Nissan)

    Anderson Auto Group 4.3company rating

    Customer service associate job in Lake Havasu City, AZ

    Job Details Anderson Nissan - LAKE HAVASU CITY, AZ Full Time AutomotiveJob Ad Anderson Nissan is looking for a junior service advisor to join our team. The junior service advisor is responsible for helping customers ascertain any problems and services of their vehicles. This is an important job that directly contributes to the success of business operations. Required Education/Skills/Abilities High school diploma or GED. 1-3 years sales or technician experience preferred. 2-3 years experience as a service writer preferred. Excellent communication skills, written and oral required. Working knowledge of MS Office and other computer systems. Learn more about our company at *************************************** We are an Equal Opportunity Employer We are committed to a drug-free workplace. Qualifications Summary/Objective The junior service advisor is responsible for greeting customers on the service drive and initiating automotive services and repairs by ascertaining performance problems and services requested and maintaining customer rapport and records. The junior service advisor is often the first and last person the customer interacts with at our dealership. It is the junior service advisor's responsibility to ensure that all transactions go smoothly and result in the highest levels of customer satisfaction, resulting in customers returning for many years to come. Essential Functions Be polite and friendly and greet customers promptly. Deal with customer concerns and complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Conduct telephone transactions courteously and quickly. Determine costs and completion date of repairs and service. Communicate expected repair/service time to customer. Analyze progress to maximize efficiency and maintain high quality of repairs. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Notify customers promptly regarding any delays, changes or additional work that is required. This may include testing, emailing or calling the customer multiple times. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to effectively manage their expectations in an appropriate manner. Never over-promise and under-deliver. Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. Consult with the Service Manager for delegating assistance when necessary. Together with the service manager, work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Produce accurate estimates for internal repairs. Start and finalize repair orders for warranty, customer paid and internal repairs. Proved excellent customer service for all customers whether external or internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Performs all duties in a safe manner, immediately reporting any accidents, injuries or unsafe conditions to management. Shows when scheduled to work, on time, ready and able to perform essential job functions. Adhere to all company policies, procedures and practices. Perform other tasks as directed. Reasonable accommodations available to enable individuals with disabilities to perform the essential functions. Required Education and Experience High school diploma or GED. 1-3 years sales or technician experience preferred. 2-3 years experience as a service writer preferred. Excellent communication skills, written and oral required. Working knowledge of MS Office and other computer systems. Competencies Honesty Integrity Flexibility Communications Skills Collaboration Skills Customer Focus Organized Technical Capacity Teamwork Strong Work Ethic Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates throughout the dealership. Time will be spent outdoors in the weather and elements. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department working hours. This position regularly requires working evenings, weekends. Note: Schedules are subject to change. Two-weeks' notice of a schedule change will be provided whenever possible. Travel No travel is required. Additional Eligibility Qualifications None required for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Statement The Anderson Auto Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $33k-52k yearly est. 17d ago
  • Seasonal Retail Sales Associate - Desert Hills Premium

    Gap 4.4company rating

    Customer service associate job in Desert Hills, AZ

    About the RoleAs a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. .What You'll Do Consistently treat all customers and employees with respect and contribute to a positive work environment. Promote loyalty by educating customers about our loyalty programs. Seek out and engage with customers to drive sales and service using suggestive selling. Enhance customer experience using all omnichannel offerings. Be accountable to personal goals which contribute to overall store goals and results. Support sales floor, fitting room, cash wrap, back of house, as required. Maintain a neat, clean and organized work center. Handle all customer interactions and potential issues/returns courteously and professionally. Execute operational processes effectively and efficiently. Who You Are A good communicator with the ability to effectively interact with customers and your team to meet goals. A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. Passionate about retail and thrive in a fastpaced environment. A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. Able to utilize retail technology. Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
    $25k-36k yearly est. Auto-Apply 58d ago
  • Customer Service Associate, Part Time - Site 714

    American Retail Services 3.2company rating

    Customer service associate job in Bullhead City, AZ

    JOB TITLE: CSA - Cashier, Part Time FLSA STATUS: Nonexempt Hourly SHIFT SCHEDULE: Varies REPORTS TO: Retail Store Manager The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers • Greet and assist customers • Operate cash register to enter convenience store and gasoline purchases (assistance will be available if needed) • Account for all monies, cigarettes, and lottery tickets on assigned shift • Check the expiration date and face-off product • Follow proper safety protocols and procedures REQUIREMENTS • Must be available to work various schedules, including weekends and holidays • Minimum of 1 year of customer service experience • Must have the ability to accurately handle money • Must have strong attention to detail • Must possess excellent verbal and written communication skills • Must have excellent customer service skills • Must be capable of effectively communicating with customers and co-workers • Must be able to work independently and be self-motivated • Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS • Must be able to stand and walk for the duration of the shift • Regularly lift and or move up to 20-50 pounds • Must be comfortable working in a convenience store environment • Must maintain a professional appearance and abide by the Dress Code Policy • Must maintain a professional and friendly demeanor towards customers and fellow employees • Daily exposure to gasoline and oil products • Fast-paced environment (This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs and organizational requirements.)
    $26k-34k yearly est. Auto-Apply 56d ago
  • customer service Rep (09007) 3469 Maricopa

    Domino's Franchise

    Customer service associate job in Lake Havasu City, AZ

    JOB DETAILS Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks - Discounts on menu items, safe work environment, & opportunities for growth • Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week) What we're looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operations Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
    $29k-38k yearly est. 60d+ ago
  • Service Advisor (Nissan)

    Anderson Auto Group 4.3company rating

    Customer service associate job in Lake Havasu City, AZ

    Job Details Anderson Nissan - LAKE HAVASU CITY, AZ Full Time AutomotiveJob Ad Anderson Auto is looking for a service advisor to join our team. The service advisor is responsible for helping customers ascertain any problems and services of their vehicles. This is an important job that directly contributes to the success of business operations. Required Education/Skills/Abilities High school diploma or GED. 1-3 years sales or technician experience preferred. 2-3 years experience as a service writer preferred. Excellent communication skills, written and oral required. Working knowledge of MS Office and other computer systems. Earn a Degree On Us with Strayer University! Through the Degrees at Work program, we offer employees working in our company the opportunity to earn an associate's, bachelor's, and even a master's degree from an accredited, online university, including tuition and books. You can learn while you earn! More details can be found at **************************** Learn more about our company at *************************************** We are an Equal Opportunity Employer We are committed to a drug-free workplace. Qualifications Summary/Objective The service advisor is responsible for greeting customers on the service drive and initiating automotive services and repairs by ascertaining performance problems and services requested and maintaining customer rapport and records. The service advisor is often the first and last person the customer interacts with at our dealership. It is the service advisors responsibility to ensure that all transactions go smoothly and result in the highest levels of customer satisfaction, resulting in customers returning for many years to come. Essential Functions Be polite and friendly and greet customers promptly. Deal with customer concerns and complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Conduct telephone transactions courteously and quickly. Determine costs and completion date of repairs and service. Communicate expected repair/service time to customer. Analyze progress to maximize efficiency and maintain high quality of repairs. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Notify customers promptly regarding any delays, changes or additional work that is required. This may include testing, emailing or calling the customer multiple times. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to effectively manage their expectations in an appropriate manner. Never over-promise and under-deliver. Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. Consult with the Service Manager for delegating assistance when necessary. Together with the service manager, work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Produce accurate estimates for internal repairs. Start and finalize repair orders for warranty, customer paid and internal repairs. Proved excellent customer service for all customers whether external or internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Performs all duties in a safe manner, immediately reporting any accidents, injuries or unsafe conditions to management. Shows when scheduled to work, on time, ready and able to perform essential job functions. Adhere to all company policies, procedures and practices. Perform other tasks as directed. Reasonable accommodations available to enable individuals with disabilities to perform the essential functions. Required Education and Experience High school diploma or GED. 1-3 years sales or technician experience preferred. 2-3 years experience as a service writer preferred. Excellent communication skills, written and oral required. Working knowledge of MS Office and other computer systems. Competencies Honesty Integrity Flexibility Communications Skills Collaboration Skills Customer Focus Organized Technical Capacity Teamwork Strong Work Ethic Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates throughout the dealership. Time will be spent outdoors in the weather and elements. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department working hours. This position regularly requires working evenings, weekends. Note: Schedules are subject to change. Two-weeks' notice of a schedule change will be provided whenever possible. Travel No travel is required. Additional Eligibility Qualifications None required for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity Statement The Anderson Auto Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $33k-52k yearly est. 60d+ ago
  • Customer Service Rep(07683) - 2150 S Hwy 95

    Domino's Franchise

    Customer service associate job in Bullhead City, AZ

    Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks - Discounts on menu items, safe work environment, & opportunities for growth • Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week) What we're looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operations Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
    $29k-38k yearly est. 13d ago
  • Service Advisor (APS Parker)

    Anderson Auto Group 4.3company rating

    Customer service associate job in Parker, AZ

    Job Details Anderson Powersports of Parker City - Parker, AZJob Posting Anderson Powersports is looking for custocustomer-focusederienced Powersports Service Advisors to work with our amazing Service Team. Our Service Advisors should be passionate about customer service and enjoy interacting with people throughout the working day. In this position, you'll be able to get out from behind the desk and play an active role in the service lane. Anderson Powersports will look to you to explain the Service Technician's recommendations to the customer in easy-to-understand language. What Will I Do Every Day? Greet customers in a friendly manner when they arrive. Determine the needs based on customer information and a walk-around, inspections and, test drives. Use a consultative selling process to assist customers in planning for ongoing required maintenance. Produce repair orders for customers, including cost and time estimates, with full transparency. Communicate frequently with technicians and parts associates to ensure the timely completion of work. Follow up with customers on the status of their vehicle to ensure satisfaction. Gain superior product knowledge to effectively help customers. Provide an exceptional customer experience to drive loyalty. What are the requirements for this job? High school diploma or equivalent Proven ability to provide an exceptional customer experience. Demonstrated communication, consultative, interpersonal, and organizational skills. The willingness to follow up with customers. Experience and desire to work with technology. Valid driver's license and an acceptable, safe driving record Competencies Flexibility Communication Proficiency Collaboration Skills Detail-Oriented Organized Customer Focus Technical Capacity Teamwork Strong Work Ethic Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department's working hours. This position regularly requires working weekends. Description Summary/Objective The service advisor is responsible for greeting customers on the service drive and initiating automotive services and repairs. The service advisor is often the first and last person the customer interacts with at our dealership. It is the service advisor's responsibility to ensure that all transactions go smoothly and result in the highest levels of customer satisfaction, resulting in customers returning for many years to come. Essential Functions Be polite and friendly and greet customers promptly. Deal with customer concerns and complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Conduct telephone transactions courteously and quickly. Determine costs and completion date of repairs and service. Notify customers promptly regarding any delays, changes, or additional work that is required. This may include testing, emailing, or calling the customer multiple times. Do not make commitments to customers that cannot be met or are not likely to be met. Communicate with customers to effectively manage their expectations in an appropriate manner. Never over-promise and under-deliver. Together with the service manager, work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Produce accurate estimates for internal repairs. Start and finalize repair orders for warranty, the customer paid, and internal repairs. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Performs all duties in a safe manner, immediately reporting any accidents, injuries, or unsafe conditions to management. Shows when scheduled to work, on time, ready, and able to perform essential job functions. Adhere to all company policies, procedures, and practices. Perform other tasks as directed. Reasonable accommodations are available to enable individuals with disabilities to perform essential functions. Required Education and Experience High school diploma or GED. 1-3 years of sales or technician experience preferred. 2-3 years of experience as a service writer preferred. Excellent communication skills, written and oral required. Competencies Honesty Integrity Flexibility Communications Skills Collaboration Skills Customer Focus Organized Technical Capacity Teamwork Strong Work Ethic Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates throughout the dealership. Time will be spent outdoors in the weather and elements. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Days and hours will vary to accommodate the service department's working hours. This position regularly requires working evenings, and weekends. Note: Schedules are subject to change. Two weeks' notice of a schedule change will be provided whenever possible. Travel No travel is required. Additional Eligibility Qualifications None is required for this position. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Statement The Anderson Auto Group is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $34k-52k yearly est. 43d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Lake Havasu City, AZ?

The average customer service associate in Lake Havasu City, AZ earns between $25,000 and $44,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Lake Havasu City, AZ

$33,000

What are the biggest employers of Customer Service Associates in Lake Havasu City, AZ?

The biggest employers of Customer Service Associates in Lake Havasu City, AZ are:
  1. Walgreens
  2. Family Dollar
  3. Dollar Tree
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