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Customer Service Center Associate (111.25)
American States Water Company
Customer service associate job in San Dimas, CA
Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first. Accountability The CustomerService Center Associate is proficient in the use and application of the tools, equipment, software, processes, and procedures required in the performance of the position's essential duties and responsibilities. Duties and responsibilities are prioritized according to the work unit assigned and performance measures are based on competencies to include accountability, customer focus, teamwork, problem solving, and productivity. Essential Duties and Responsibilities • Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customerservice areas • Creates and accesses customer records, researches, and navigates efficiently through the Customer Information System (CIS) to resolve customer complaints and account discrepancies • Assists customers with online customer self-service and electronic payment portal system access, navigation, and resolving technical issues • On a daily basis, assigns, tracks, and monitors on-cloud meter reading route downloads/uploads, provides assistance and support to users of the FCS Itron on Cloud software and smart devices • Analyzes and edits meter read data; with appropriate follow-up action • Processes customer payments accurately and prepares cashiers reports and deposits • Processes new customer applications and renewals for a variety of programs that may include but is not limited to Customer Assistance Program (CAP), hydrant meters, new services, backflow compliance, and fire flow tests, etc. • Dispatches service and trouble calls accurately and timely to field service personnel • Accesses and researches field service orders, monitors Key Performance Indicators (KPI), and navigates efficiently through Mobile Workforce Management (MWM) system • Notifies GSWC management team and other departments of emergencies such as water outages, main breaks, etc. • Performs higher level customerservice center duties that include but are not limited to: o Sharing knowledge and mentoring newly hired staff o Responding to calls in the quality assurance and/or escalation phone skill sets o Completing quality audit checklists as assigned by supervisor(s) o Communicating complex regulations, billing and rate information to customers o May provide MWM and CC&B user support to Water Operations staff • Performs other duties as assigned The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job. Minimum Qualifications • High school diploma or equivalent • Two (2) years relevant work experience at GSWC or five years of customerservice experience in a professional environment • Familiarity with utility or comparable service industry, contact center systems and customer information system terminology • Must be proficient in computer skills including Microsoft Office • Must be able to read and interpret documents such as regulations, procedure manuals, and rate schedules, etc. • Must be able to demonstrate the ability to prioritize assignments and work in order of urgency and sensitivity • Proficiency in PC applications such as Windows, Word Processing, Spreadsheets and Internet • Good written and verbal communication skills • Ability to communicate effectively with their supervisor, co-workers and the public • Ability to perform basic mathematic functions, calculate figures, and reconcile account information • Bilingual skills may be required May require varied shift assignments based on business needs, including working in all weather conditions, during all hours of the day. Physical demands include but are not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time. Qualities of a Successful CustomerService Center Associate • Trustworthy; strong personal integrity • Strong level of accountability and ownership • High quality communication skills, both verbal and written (including email) • Analytical and critical thinker • Ability to maintain strong relationships with field service personnel. • Collaborative and team oriented • Professional with internal and external customers • Customerservice-oriented • Excellent multi-tasking, time management and organizational skills • High degree of initiative; a self-starter BENEFITS Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans. COMPENSATION INFORMATION The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors. The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check. NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.
$33k-45k yearly est. 2d ago
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Sales and Service Associate
24 Hour Fitness Worldwide, Inc. 4.7
Customer service associate job in Los Angeles, CA
FULL-TIME Part-time
Who we are
At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.
You're excited about this role because you will:
* Share your passion for fitness by helping new members get started on their fitness journey.
* Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution.
You'll spend your days:
Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources. You help keep our gym clean, well-maintained, and safe for members and guests.
Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community.
Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging.
We're excited about you because you:
Are authentic, sincere and open-minded; you show up as who you are; you are self-motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others.
Strive to excel, exceed goals, have a can-do attitude and embraces failure as an opportunity to grow and learn.
Love to achieve or exceed your goals, and you have a genuine service mentality. You have 1+ years of retail or fitness sales experience. Note: CPR and AED certification required within 60 days of employment.
VARIABLE COMPENSATION:
Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions.
Availability
* Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community
Travel Requirement
* Minimum travel may be required for training purpose and lead generation.
DISCLAIMER : This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
Benefits Summary
24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, as well as Company paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership.
Compensation Summary
All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan.
Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above).
Actual offer may vary from posted hiring range based on location, work experience, and/or education.
Pay Range: $17.87 - $17.87
FUNCTIONAL GROUP Service
$17.9-17.9 hourly 2d ago
Customer Success Associate
Social Native 3.6
Customer service associate job in Los Angeles, CA
Described as the “Uber of Content,” Social Native is a marketplace technology company providing brands the ability to scale high-quality content creation and optimize their cross-channel digital marketing strategies. By connecting brands & agencies with a diverse network of creators, we provide data-driven insights, streamline content production, and improve performance across social and e-commerce channels. Brands like Unilever, Adidas, L'Oréal, Crocs, and Nestlé trust Social Native to enhance their paid and organic social strategies through user-generated content (UGC), branded content, and content editing solutions, ensuring they have the right creative assets to drive engagement and conversions.
We are seeking a Customer Success Associate to strengthen client relationships and ensure success in their creator marketing and content strategies. This role is ideal for someone with a strong background in digital marketing, influencer partnerships, and branded content, who can provide strategic guidance and manage client objectives effectively.
Key Responsibilities:
Client Strategy & Success
Serve as main point of contact and trusted advisor to clients, helping them navigate the evolving creator marketing landscape.
Ensure that campaign objectives, content strategies, and creator partnerships align with client KPI's and overall marketing goals.
Lead Monthly & Quarterly Business Reviews and strategic discussions to assess performance, provide insights, and guide long-term planning.
Account & Revenue Management
Maintain and grow client relationships by driving retention, renewals, and expansion opportunities.
Analyze campaign performance data and provide recommendations to enhance engagement, content effectiveness, and ROI.
Identify opportunities to optimize and scale client programs through tailored solutions and best practices.
Cross-Functional Collaboration
Work closely with internal teams (Sales, Product, Marketing, and Operations) to ensure seamless execution and alignment on client needs.
Partner with creators to ensure content meets brand expectations and delivers measurable impact.
Provide structured feedback to the Product and Engineering teams to help shape platform enhancements based on client requirements.
Qualifications:
1+ years of experience in account management, customer success or customerservice, working directly with clients.
Strong understanding of the digital marketing landscape & direct experience within the social media/influencer marketing space.
Experience managing both the strategic and revenue aspects of client relationships, ensuring alignment with business objectives.
Excellent communication and relationship-building skills, with the ability to manage expectations and navigate complex conversations.
Analytical mindset, with the ability to interpret data and provide actionable insights.
Ability to work in a fast-paced, high-growth environment that requires adaptability and proactive problem-solving.
Social Native Perks:
One of the best perks about Social Native is working with amazing talented people! Come see what it's like to work at a fast-paced, venture-backed tech company. We are looking for smart, driven, fun people that are eager to take ownership of exciting projects and be a part of building something great.
Attractive health, dental and vision insurance coverage
Competitive compensation structure
401(k) retirement plan
Unlimited vacation policy
$37k-56k yearly est. 2d ago
Medical Claims & Customer Service
Career Strategies 4.0
Customer service associate job in Los Angeles, CA
This role is customer-facing and is considered a key customerservice representative for the Health Organization. The Claims Specialist/Analyst will process health insurance claims and answers calls from the customer (participant members, providers, physicians, hospitals etc.) Adhere to eligibility, claims and call policies and procedures while making sound claim/call decisions. Foster strong relationships through the resolution of customer incoming call requests. Serve our customers by determining requirements, answering inquiries, resolving problems, and fulfilling requests.
Come join a prestigious and reputable health plan company! This is a career opportunity to grow your career.
Company Benefits:
Salary range offered $56,000-$63,000 to start
Medical, Dental & Vision Health Insurance is paid 100% by Employer (you can add up to 5 dependents for health coverage, and it costs $50 a month total for dependents coverage).
401K with 2% Employer Match
Employer Pension! - Vested after 5 years
PTO- 2 weeks - 5 weeks of time off depending on your years with the company
Holiday Pay -2 Floating Holidays & you get your Work Anniversary off every year
Sick Pay - 12 days a year
Career advancement opportunities & the ability to work for a very reputable and longstanding organization.
Equal Opportunity Employer
$56k-63k yearly 5d ago
Customer Service Lead
The Phoenix Group 4.8
Customer service associate job in Los Angeles, CA
Key Responsibilities
Deliver high-quality customerservice and administrative support using a customer interaction platform for workplace-related needs, including reception services, facilities support, hosting, conference room coordination, emergency notifications, and travel assistance
Design and elevate workplace experiences that make employees, clients, and guests feel welcomed, valued, and connected to the organization
Provide polished, high-touch service to all visitors and external guests
Assign, monitor, and coordinate work across a 24/7 team to ensure timely and accurate completion of requests
Train and support team members on established processes, tools, and workflows
Foster a collaborative team environment where ownership and accountability are shared across all agents
Safeguard confidential, sensitive, privileged, financial, and proprietary information at all times
Qualifications
We're interested in candidates who:
Communicate clearly and professionally, both verbally and in writing
Consistently deliver exceptional customerservice and take pride in exceeding expectations
Demonstrate sound judgment and the ability to assess situations and take initiative independently
Has had previous management or lead experience in a customer support role
And who have:
A high school diploma or equivalent
At least three (3) years of experience in workplace services, reception, hospitality, technology support, or an inbound customerservice environment
Administrative experience, preferably within a professional services or corporate setting
The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
$36k-46k yearly est. 1d ago
Route Service Representative - Medico Long Angeles
American Textile Maintenance Co 3.5
Customer service associate job in Los Angeles, CA
We are Southern California's leader in uniform and linen services - family owned and operated since 1932. Our proud heritage of quality service started 89 years ago, and the operation has remained in the family ever since for 4 generations. Medico Professional Linen Service is a uniform and linen service specializing in private practice and medical clinic businesses in the Southern California area. This operation is the largest linen and uniform service specializing in this niche in the United States and is now being mirrored by our industry peers in other regions of the country. Our values of team work, quality, and service have been at the heart of what we do and have strengthened our brands and business relationships.
The Route Representative is responsible for servicing the accounts of Medico Professional Linen. Medico Professional Linen Service is a textile rental service organization. Primary responsibility is the customerservice of existing and new accounts.
If you are career minded and growth-oriented and have aspirations to work for a company that is the leader in quality and service in its industry, then this position is for you.
This position is responsible for servicing a broad range of customer accounts.
Skills and Abilities:
Must have the ability to communicate effectively both verbally and in writing.
Required to maintain an eligible driving record.
Preferred knowledge and understanding of linen industry.
Knowledge and understanding of maintaining route books, route billing and codes.
Knowledge and understanding of operating a hand held device.
Ability to work well with others and problem solving customer concerns onsite.
Must have a professional manner and appearance.
Must have exceptional organization and customerservice abilities.
Must have the ability to learn and participate in group training sessions.
Computer literate.
Position includes required ability to lift more than 30lbs and required ability to stand and walk for eight or more hours per day.
Education:
Must have a high school diploma or GED equivalent.
Experience:
Must have an eligible driving record with at least 5 years driving experience. Class A Drivers preferred.
Benefits:
Hourly Wage
Pension Plan
Comprehensive Insurance Program
Paid Holidays and Vacation
Serious Applicants only!
Job Type:
Full-time
Salary:
$23.00 - $26.00 per hour (Class C)
$25.00 - $28.00 per hour - Class A
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
10 or 8 hour shift
Monday to Friday
Must be available weekends
Work Location:
In person
American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$23-26 hourly 5d ago
Customer Service Supervisor
Leadstack Inc.
Customer service associate job in Pasadena, CA
Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures.
Education Requirement:
A. High School Diploma or Equivalent
Day-to-Day Responsibilities/Workload:
Position Summary:
We are seeking a dedicated and experienced Supervisor to lead a team of claims advisors with providing in-person support to customers impacted by wildfires. This role is critical in ensuring compassionate, efficient, and accurate service delivery during a high-volume claims intake period.
Key Responsibilities:
• Supervise daily operations of in-person claims advisor teams at the designated support center.
• Ensure claims advisors provide empathetic, accurate, and timely assistance to wildfire-affected customers.
• Monitor team performance, customer interactions, and adherence to claims intake protocols.
• Provide coaching, real-time support, and conflict resolution for front-line staff.
• Escalate complex or sensitive customer issues to appropriate internal teams.
• Collaborate with program leadership to ensure service levels meet KPIs.
• Maintain accurate documentation of team activities, customer feedback, and operational metrics.
• Ensure compliance with safety, privacy, and utility-specific policies.
Required Skills/Attributes:
Required Qualifications:
• High school diploma or equivalent (Associate's or Bachelor's degree preferred).
• Minimum 2 years of supervisory experience in customerservice, preferably in-person or field-based.
• Strong leadership and coaching skills, especially in high-stress or crisis environments.
• Excellent interpersonal and communication skills.
• Experience working with vulnerable populations or in emergency response settings.
• Proficiency in basic digital tools (e.g., CRM systems, document handling platforms).
• Experience in utility services, insurance claims, or healthcare.
Desired Skills/Attributes:
• Bilingual (Spanish or other languages) a plus.
• Familiarity with trauma-informed customerservice practices.
$36k-51k yearly est. 4d ago
Loan Servicing Associate
Royal Business Bank 4.1
Customer service associate job in Los Angeles, CA
Performs loan servicing functions; complies with all Bank lending policy and procedures, and regulations which apply within the scope of the position, including Bank Secrecy Act.
Perform loan servicing from new loan barding, process and monitor loan payment transactions, payoff demand requests, loan payoffs, insurance tracking and rate changes;
Coordinate daily activities and functions of loan servicing to ensure proper interpretation and implementation of all regulatory requirements and bank policies;
Assist customers and staff with loan-related inquiries;
Perform loan account maintenance;
Ensure compliance with all applicable government, investors, and bank regulations;
Perform other duties as assigned
QUALIFICATIONS
EDUCATION: AA degree or equivalent
EXPERIENCE: No experience required. Experience in mortgage servicing/lending is a plus
SKILLS/ABILITES
Strong interpersonal and customerservice skills
Positive attitude
PC proficiency in Microsoft Office
Detail-oriented and follow-through skills.
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
WHY WORK FOR US?
Since opening our first branch in Los Angeles in 2008, Royal Business Bank (RBB) has grown rapidly by adding branches in Southern California, Nevada, New York, New Jersey, Chicago, and Hawaii. We offer a comprehensive and innovative suite of banking services for individuals and businesses. We have great benefits that include, but not limited to:
Medical insurance
Vision insurance
Dental insurance
401(k)
Disability insurance
Royal Business Bank is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
$36k-43k yearly est. 2d ago
Customer Service Representative
Kelly 4.1
Customer service associate job in Pasadena, CA
IHSS CustomerService Specialist
Pay Rate: $27.00 per hour
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Contract: 6-month contract
We are seeking a compassionate and dependable IHSS CustomerService Specialist
support high-needs In-Home Supportive Services (IHSS) recipients in Pasadena, CA. This Role focuses on assisting seniors and individuals with disabilities often in urgent or emergency situations by coordinating backup caregiving support and helping clients navigate public assistance programs.
Key Responsibilities
Respond to inbound calls from IHSS recipients experiencing urgent care needs, including same-day caregiver call-outs.
Coordinate and dispatch backup homecare providers to ensure continuity of care.
Assist clients in understanding and navigating IHSS, Medi-Cal, and other county or state assistance programs.
Connect callers with appropriate community resources and social services.
Provide calm, empathetic, and solutions-focused support in high-stress or emergency situations.
Maintain accurate case documentation and protect confidential client information.
Qualifications
Call center experience preferred
Experience with IHSS, personal assistance services, homecare, or social services Required
Bachelor's degree required in Social Work or a related field (Psychology, Sociology, Counseling, or similar) REQUIRED
Strong interpersonal, organizational, and problem-solving skills
Ability to work effectively in a fast-paced, in-office environment
Apply today and help drive the mission. Send your resume to ************************* Or call Daisy at ************
$27 hourly 1d ago
Sales Associate
Alta Convenience
Customer service associate job in Los Angeles, CA
As a Sales Associate you will be eligible for;
90 Day Performance-Based Increase
Referral Bonus
401K
Tuition Reimbursement Program
Flexible schedules
Full Time positions are also eligible for medical benefits.
The Sales Associate at United Pacific works at an assigned store location and assists in the operation of the facility in a safe, customer-focused, and profitable manner. You will perform various duties including, but not limited to: Daily cash handling, lighting/fixtures cleaning & maintenance, and ensuring the security of all inventory and currency to avoid theft and inventory shrinkage. You will report to the Store Manager and will receive direct supervision within a framework of well-defined United Pacific company policies and procedures. In this role you will need to have the ability to learn to operate a cash register, computer console, and other equipment and tools related to the work task.
Qualifications Include:
Must be at least 18 years of age.
A High School diploma or GED is preferred but not required.
Ability to communicate effectively in English, both verbally and written.
Ability to work alone in the store for extended periods of time.
Must be able to provide proof of authorization to work in the United States if hired.
Be able to work irregular shifts, including weekends, overnight shifts, and holidays.
Ability to stand and/or walk for at least 8 hours.
Be physically able to lift, push, pull a minimum of 20 lbs.
Ability to occasionally lift and/or carry up to 20 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment's.
Ability to occasionally climb a ladder to store and retrieve materials, and/or place or remove signage
Significant amount of work is performed indoors, but there are times when extended periods of work may be performed outside.
Capable of working in small spaces at times.
$28k-44k yearly est. 2d ago
Life Science Service Specialist
Shimadzu Scientific Instruments 4.2
Customer service associate job in Los Angeles, CA
DescriptionLife Science Service Specialist Location: Los Angeles, CA Salary: $109,000 to $111,000 per year Who are we?
Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?
What can Shimadzu offer YOU?
Our Culture - A work environment that values diversity, inclusion & belonging
Competitive Compensation - Day 1 Benefits & Competitive Salary
Retirement Benefits - Matching 401K & Profit-Sharing Program
Professional Growth - Clear pathways for Career, Leadership and Personal Development
Health Benefits - Flexible Spending/Health Savings Accounts
Work-Life Balance - Generous & Front-Loaded Paid Time Off Plan
Education - Tuition Assistance Program for both graduate and undergraduate levels
Insurance Perks - Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs
Work Flexibility - Business casual Dress Attire & casual (jeans) Friday!
Employee Engagement - Employee Resource Groups to network, build a sense of community and enhance one's career and personal development
Shimadzu Scientific Instruments is seeking an Life Science Service Specialist to support the installation, maintenance, and repair of our specialized biotech instruments, including MALDI systems, PPSQ, LABNIRS, and related platforms. This is a hands-on, customer-facing role that plays a critical part in helping researchers and scientists perform mission-critical work in labs across the region.
JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
Install, troubleshoot, and maintain biotech instrumentation across customer sites
Provide technical training to end users and junior field service engineers
Accurately document system builds, service visits, and part usage
Develop preventive maintenance procedures and contribute technical feedback
Manage and maintain regional parts inventory
Provide timely phone/email-based technical support as needed
Travel by air and car to perform on-site service; overnight travel required
Ensure safety compliance and proper use of PPE per company and client protocols
EDUCATION AND QUALIFICATIONS:
Associate degree in Electrical Engineering or related tech field required
Bachelor's degree in Life Sciences preferred
3+ years of field or in-house instrumentation service experience required
Mechanical, electrical, and customer-facing troubleshooting skills essential
Proficiency in technical documentation and remote support protocols
Must be self-driven and comfortable working independently or with cross-functional teams
At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.
Compensation & Benefits:
This full-time, non-exempt position comes with a comprehensive benefits package. In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays (Residents of California and Puerto Rico will receive state-mandated sick leave instead of personal days). After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums.
The starting salary range for this role is $109,000 to $111,000 annually, paid semi-monthly. As a non-exempt position, you will be eligible for overtime and double time pay, as outlined in our employee handbook. Additional variable compensation may include a discretionary year-end bonus based on overall company performance.
This position includes a company car with a fuel card (with a $55 per pay deduction for personal use), company laptop, and a company-paid cell phone, which remains company property but can be used for personal purposes.
For more details on benefits, please visit **************************
Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means.
EEO Statement:
Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here.
Qualifications
BehaviorsFunctional Expert - Considered a thought leader on a subject
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Innovative - Consistently introduces new ideas and demonstrates original thinking
Team Player - Works well as a member of a group
Thought Provoking - Capable of making others think deeply on a subject
EducationBachelors of Chemistry (preferred)
Associates of Electrical Engineering (required)
Skills
Instrument Repair (required)
Instrument- MALDI (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$109k-111k yearly 5d ago
Service Specialist
Aptask 4.4
Customer service associate job in Los Angeles, CA
Job Description: " Top Required Skills: Needs to be tech savvy (microsoft office) Professionalism when communicating via email May deliver mail packages in person so needs to be CS oriented May need to help with other tasks as assigned and will be on feet most of the time.***
" Remote/Onsite: Onsite // USA-Los Angeles-CA-350 South Grand Avenue, 44th Floor
" Time Zone Requirements: PST
" Pay Rate: $18.00 - $20.00
" Mark Up: 30.99%
" Start Date: Nov 1st
" Assignment Length: 3 months - but could be shorter assignment as this is a fill in for a leave of absence. Please ensure that Candidates understand that: Assignment lengths are estimated based on the expected load or scope of work. There is a possibility that the work may last longer or finish sooner than anticipated. If the work extends beyond the expected duration, we will extend the assignments. Conversely, if the work concludes earlier, we will attempt to find alternative assignments at Epiq. However, if we are unable to do so, the assignment will come to an end.
" Work Schedule: 8am-5pm PST
" Training Schedule: Will need to complete onboarding training for the Client and will get on-the-job training
" Interview Process: 1 interview with HM and may need to meet with Client
" Background Check: Yes,
" Potential for Conversion to FTE: TBD
" Potential for Extension: TBD
" Parking: Cost is $210 to park but there is public transport. Epiq or the client do not cover this expense
Summary
A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities, and receptionist services.
Essential Job Responsibilities
" Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule
" Copy Services includes accurately producing copy, print and scan projects per written instructions
" Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner
" Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.
" Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance
" Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.
Qualifications & Requirements
" High School Diploma or GED
" Minimum of 1 year work experience in a customerservices field
" Ability to multitask with attention to detail
" Ability to resolve issues with professionalism and tact
" Ability to lift or move 40 lbs. or greater
" Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
" Ability to walk, bend, kneel, stand or sit for an extended period of time
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .
Applicant Consent:
By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
$18-20 hourly 2d ago
Sales Associate (Part-Time) - The Grove
Alo Yoga 4.2
Customer service associate job in Los Angeles, CA
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Sales Associate (Part-Time) - The Grove
Los Angeles, California, United States
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WHY JOIN ALO?
Mindful movement. It's at the core of why we do what we do at ALO-it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Role Objective
The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.
Key Job Responsibilities
Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
Ensure engagement with customers and provide a friendly and easy to shop environment
Continue to build the client relationship daily with our customers
In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
Leverages company tools, incentives, and strategies to support meeting store goals
Resolve client needs quickly & effectively ensuring customer satisfaction
Educates guests and staff on our product, community and culture
Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Sales Associate Qualifications
Preferred 1+ years prior work experience in a client-centric, sales environment
Passion for customerservice and delivering exceptional experiences
Aligns with and embodies ALO's Guiding Principles
Self-motivated with a desire to achieve results and excel individually, and as a team
Requires constant movement in and around all areas of store
Ability to lift, push, carry or otherwise move up to 50 pounds
Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
Ability to stand and move for an entire shift
Sales Associate Schedule
Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
Monthly Store Incentives
Clothing Allowance
Free yoga classes at any of our Sanctuaries
The Company's Associate base pay ranges from $18.00- $20.00/ hour in Los Angeles, CA. Please also note, Associates are eligible to participate in the Company's Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company's total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Welllness.
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Submit application
Opportunities are available for talented Psychic and Tarot readers on an elite Telephone Psychic Network 1-800 line. Customers are provided great readers that have undergone our evaluation successfully. This is a good line because customers come first and readers are regarded well too.
Many wonderful staff incentives include holiday bonus, yearly pay increases, and so much more.
This is an opportunity to render services from the comfort of your own place.
$31k-57k yearly est. 6d ago
Part Time Sales Associate (Store 151, LaCrescenta, CA)
Ace Hardware 4.3
Customer service associate job in La Crescenta-Montrose, CA
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
About Westlake Ace Hardware
Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:
Service, Passion, Respect, Integrity, Teamwork and Excellence
General Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
CustomerService:
Provide a positive representation of Westlake Ace Hardware.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customizedservice based on the premise of amazing every customer, every time.
Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise.
PASSION Showing our love for the work we do, our customers, and our associates.
RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
INTEGRITY An authentic commitment to moral and ethical behavior.
TEAMWORK Together we can achieve extraordinary things.
EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Formal retail experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
Starting at $17.50 Per Hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
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Job Industries
Retail
$17.5 hourly 2d ago
Client Service Specialist
Cathay Bank-Headquarters 4.4
Customer service associate job in Los Angeles, CA
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
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Learn more about us at cathaybank.com
GENERAL SUMMARY
Answers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing.
ESSENTIAL FUNCTIONS
Operate telephone system to answer and direct incoming telephone calls in a timely, professional, and courteous manner.
Respond to email inquiries promptly and courteously.
Provide online client service through a live chat support system. Provide real-time support, respond quickly, directly, concisely, and a personalized experience for clients based on their wants and needs. Able to respond with the correct solution with easy-to-follow instructions.
Identify callers' needs and respond by giving general, routine information; transfer the call to the appropriate area, department or individual within the Bank as deemed necessary. Provide quality service and prompt response to all callers.
Stay informed and current about service/product promotion to answer any inquiry resulting from the Bank's advertisement.
Stay informed about any business emergency, e.g., power outage, natural disaster to answer the inquiry.
Ensure client's inquiries and/or complaints are responded to promptly and courteously. Follow the established procedure to report or escalate client complaints to the appropriate area if necessary.
Process online banking applications and related services set up and provide client service support for online banking clients.
Provide client service support for telephone banking clients and service set up.
Maintain appropriate Client Care Center records and logs.
QUALIFICATIONS
Education: High School Diploma or equivalent.
Experience: Minimum two years of customerservice experience, and previous banking/online banking experience preferable.
Skills/Ability:
Excellent problem solving and troubleshooting skills required. Ability to work in a team-oriented environment; demonstrated ability to provide good customerservice.
Strong verbal and written communication skills.
Comfortable with multitasks and work effective through several inquiries/problems simultaneously.
Excellent motivational skills
Bilingual English/ Mandarin and/or Cantonese preferred.
PC proficiency including Excel and Word.
Ability to multi-task and handle different systems.
Comfortable working a schedule that may fall outside standard 8:30 a.m. to 5:30 p.m. hours.
OTHER DETAILS
$20.00 - $22.00 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
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Poster- Chinese Simplified
Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
$20-22 hourly 3d ago
Licensed Insurance Customer Service
Afshin Cohen-State Farm Agency
Customer service associate job in Beverly Hills, CA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed CustomerService Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Please submit your resume and we will follow up with the next steps.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$75k-164k yearly est. 5d ago
Civilian Rangemaster
City of Beverly Hills 4.0
Customer service associate job in Beverly Hills, CA
NOTE: The application filing period for this posting has been extended. We are now accepting applications for this position on a continuous basis until the position is filled. This posting can close at any time without any given notice. Who We Are The City of Beverly Hills has a long-standing reputation for providing superior customerservice to residents, businesses, and visitors. This characteristic, combined with outstanding staff in all departments, has been a hallmark of success for this high performance organization. The municipal government (approximately 1,080 full-time and part-time employees) provides the highest quality safety services, recreational, municipal services, and physical environment.
What We Do
The Beverly Hills Police Department is responsible for safeguarding the lives and property of City residents, businesses, and visitors. The BHPD values its reputation as an agency that earns the public trust through efficient, impartial police service.
Who We're Looking for
The City of Beverly Hills Police Department is seeking highly motivated and qualified candidates for the position of Civilian Rangemaster. The Civilian Rangemaster must possess comprehensive knowledge and experience with firearms in order to provide training and instruction in the effective and safe use and handling of firearms and other department-issued weapons and equipment. Duties are carried out with considerable independence within the framework of established policies and procedures thus the ideal candidate for Civilian Rangemaster possesses strong organizational skills and autonomy in order to maintain and operate the Police Department firing range and armory. He or she will perform various administrative, technical, clerical, and maintenance tasks relative to their assigned area of responsibility. The ideal candidate is experienced in Excel, recordkeeping and inventory management. Moreover, the ideal candidate will possess strong communication skills and networking ability in order to instruct and maintain current knowledge about the industry.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from a Police Sergeant or Lieutenant.
Selection Process
All applicants must submit clear, concise, and complete information regarding their qualifications for the position, including responses to all supplemental questions. Resumes alone will not be accepted in lieu of the application or supplemental application materials. The selection process may consist of the following components:
* Review of Minimum Qualifications
* Candidates must meet the minimum qualifications as outlined in the job bulletin at the time of application submission.
* Only information included in the Supplemental Questionnaire, Education, Work Experience, Certificates and Licenses, and Skills sections of the application will be considered to determine whether an applicant meets the minimum qualifications.
* Résumés and cover letters are not reviewed or considered when screening for minimum qualifications.
* Résumés and cover letters are not accepted in lieu of a complete job application.
* All educational documents, trainings, courses, and/or certificates required as part of the minimum qualifications must be attached to your application. Applications without the attachments included are incomplete and will be disqualified. The following is a list of all documents requested at time of application and must be submitted prior to the oral interview:
* High School Diploma or equivalent
* California Driver's License
* Valid and non-expired First Aid and Cardiopulmonary Resuscitation (CPR) certification
* Proof of completed certified Firearms Instructor course conducted/issued by the Federal Bureau of Investigation, California Commission on Peace Officer Standards and Training (POST), or comparable agency
* Supplemental Questionnaire
* Respond in full to all supplemental questions. Responses such as "see resume" will not be accepted and will result in the disqualification of your application.
* The supplemental questionnaire may be used as an assessment tool to determine the most qualified applicants for this position.
* Oral Interview(s)
* Tentatively scheduled for 1/28/2026.
* Background Check
Background Check
The final step of the selection process requires a thorough police background investigation. The background investigation will include a comprehensive investigation of the candidate's background which includes, Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) background check, education and employment history (including a credit, criminal and DMV review), personal statement, employment and personal reference check.
Additionally, all eligible candidates will undergo a medical examination (including a drug screen).
Conclusion
Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City of Beverly Hills.
Disaster Service Workers: All City of Beverly Hills employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:
* Maintain a safe range environment; enforce fire arms safety rules and regulations.
* Organize, coordinate, and administer all range operations. Operate and maintain computer systems relating to range control systems and firearms training simulators.
* Develop firearm training plans, curriculum, and qualification courses.
* Plan, schedule, and conduct firearms training activities including proficiency, qualifications, and weapon maintenance.
* Provide firearms handling and manipulation, and safety instruction to police officers. Build and erect props for special training sessions.
* Conduct recurring range qualifications for active and retired personnel; maintain qualification schedules and records.
* Administer written and shooting proficiency tests to applicants for permits to carry concealed weapons.
* Ensure that range equipment and facilities are in good repair and well stocked; order range supplies and coordinate with Public Works and outside vendors to facilitate repairs and improvements.
* Acquire, store, and issue ammunition; maintain inventory of ammunition and supplies required by different weapons systems; assist Property and Evidence Unit with the evaluation and safe disposal of seized and surrendered firearms and ammunition pursuant to laws and regulations.
* Receive and maintain certification on a wide range of weapon types from a variety of weapons manufacturers.
* Inspect, maintain, and repair all department-owned weapons authorized for use including pistols, rifles, and shotguns; assist officers with information and routine repairs and issues with their weapons; maintain complete inventory of weapons and ammunition; maintain individual records on each weapon including date of acquisition, officer assigned, and inspections.
* Conduct various weapons inspections and regular firearms and ammunition inventories and audits.
* Coordinate the safe handling and removal of hazardous materials from the shooting range.
* Maintain a variety of records required for the safe and efficient operation of the facility, e.g. range maintenance and activities, training, individual officer qualifications, shooting scores, proficiency tests, weapons safety, maintenance, and inspection and other related information. Prepare reports as needed.
* Advise Police Department staff on weapon-related matters.
* Participate in community events; provide firearm safety courses to community members.
* May testify in court regarding firearm training provided to Police personnel.
* Assist new or existing staff in learning departmental practices and protocols, methods, and procedures.
* Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customerservice.
* Foster an environment that embraces diversity, integrity, trust, and respect.
* Be an integral team player, which involves flexibility, cooperation, and communication.
* Perform related duties as assigned.
Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Two years of experience as a law enforcement rangemaster, military range officer, firearms instructor, or police officer with rangemaster experience. Experience with firearms armory and/or in managing a firearms facility is desirable.
Training: Equivalent to the completion of the twelfth grade.
License and Certificate Valid California Driver's License. Possession, or ability to obtain, Valid First Aid and Cardiopulmonary Resuscitation (CPR) certification.Completion of a certified Firearms Instructor course conducted/issued by the Federal Bureau of Investigation, California Commission on Peace Officer Standards and Training (POST), or comparable agency. Possession of, or ability to obtain, Armorer certifications.
Knowledge of:
Principles, practices, and techniques of weapons training, instruction, and tactics.
Methods and techniques for the safe handling of a variety of firearms, particularly those related to law enforcement work.
Proper use and maintenance of all weapons authorized for departmental use.
Offensive and defensive weapons nomenclature and theory.
Methods and techniques for the handling, storage, and disposal of ammunition.
Techniques, methods, materials, equipment, and practices involved in the operation and maintenance of a shooting range facility.
Pertinent local, state, and federal laws, ordinances, rules, related regulations, and policy pertaining to the acquisition, firing, repair, and disposal of weapons and to officer related shootings.
Ability to:
Instruct users in basic and advanced firearms safety and tactics.
Operate and maintain a safe and efficient police weapons training facility.
Intermittently, review, and evaluate documents related to department operations; observe, identify, and problem solve operations and procedures; understand, interpret, and explain department policies and procedures; explain operations and problem solve issues for the public and with staff.
Understand and follow written and oral instructions.
Work independently and demonstrate an attention to detail.
Audit/inventory ammunition and equipment; prepare and maintain accurate and complete records.
Perform inspection, maintenance, and repair of weapons and armory/range equipment.
Stay current with firearms related technology, tactics, and techniques.
Qualify as an expert witness in court testimony regarding department firearms training.
Enforce compliance with range rules, protocols, and use.
Use sound judgment in recognizing scope of authority.
Operate and use standard office equipment including computers and applicable software applications.
Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
Utilize appropriate safety procedures and practices for assigned duties.
Establish and maintain effective working relationships with those contacted in the course of work.
Work with various cultural and ethnic groups in a tactful and effective manner.
Communicate clearly and concisely, both orally and in writing.
$27k-35k yearly est. 15d ago
Customer Service Center Associate (83.25)
American States Water Company
Customer service associate job in San Dimas, CA
Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in busine CustomerService, Associate, Field Service, Skills, Customer, Manufacturing, Retail
$33k-45k yearly est. 2d ago
Customer Service Representative
The Phoenix Group 4.8
Customer service associate job in Los Angeles, CA
We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs.
Responsibilities
Create a welcoming and polished experience for employees, clients, and guests.
Deliver responsive, high-touch customerservice in person, by phone, and through digital channels.
Collaborate with teammates to share responsibilities and maintain seamless operations.
Partner with other departments to direct inquiries and resolve issues efficiently.
Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination.
Safeguard sensitive and confidential information with the highest level of discretion.
Qualifications
At least 3+ years of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
A customer-first mindset, with the ability to handle requests thoughtfully and professionally.
Initiative and sound judgment to manage situations independently when needed.
How much does a customer service associate earn in Lancaster, CA?
The average customer service associate in Lancaster, CA earns between $29,000 and $51,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Lancaster, CA
$38,000
What are the biggest employers of Customer Service Associates in Lancaster, CA?
The biggest employers of Customer Service Associates in Lancaster, CA are: