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Customer service associate jobs in Lancaster, PA

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  • Sales And Service Specialist

    Team Builder Recruiting

    Customer service associate job in Bird-in-Hand, PA

    Service & Sales Specialist - Career Change Opportunity Bird-in-Hand, PA Are you a driven relationship-builder with construction or estimating experience, ready to grow your career in sales with a trusted, family-owned company in Lancaster County? Why You'll Love Working with us: Rewarding Compensation: Competitive hourly pay of $30-$35 based on experience. Career Growth: Develop your skills in sales, estimating, and construction with support from our experienced team. Supportive, Faith-Based Environment: Join a team-oriented culture that values integrity, honesty, and collaboration. Tools for Success: Access to a company laptop, vehicle, and tools to help you excel in your role. Strong Reputation & Loyal Customers: Be part of a company known for quality, professionalism, and long-term customer relationships. Monterey Door has proudly served Lancaster County and surrounding areas since 1987, providing premium overhead garage doors and expert construction services. As a family-owned and operated business, we prioritize customer satisfaction, hands-on service, and a supportive, team-oriented work environment. We value honesty, integrity, and hard work, and are committed to helping our employees grow in sales, customer service, and construction roles. What You'll Do as our Service & Sales Specialist: Build and maintain strong relationships with new and existing customers. Drive sales through quotes, estimates, and project coordination. Manage customer communication from order through installation or repair. Maintain accurate records of sales, estimating, and customer interactions. Collaborate with the team to achieve monthly sales goals. Use your mechanical knowledge and construction experience to provide solutions. Assist with occasional hands-on project support and light construction tasks as needed. Work consistent daytime hours with minimal travel. Our Ideal Service & Sales Specialist: Experienced: 4+ years in construction, skilled trades, or customer-facing roles. Construction Sales & Estimating Background: Experience in sales, estimating, or direct customer communication in construction, HVAC, plumbing, roofing, or related trades preferred. Hands-On: Comfortable with basic tools, mechanical tasks, and project coordination. Honest: Ensure integrity in every interaction and make customers feel valued. Computer Skills: Comfortable with computers and quick to learn new software. Committed: Have integrity in every interaction, ensuring customers feel confident and valued. People-Oriented: Friendly, personable, and able to connect with customers and coworkers. Attention to Detail: Strong ability to listen carefully, maintain accurate records, and follow through on tasks. Team Player: Works well in a collaborative, supportive environment. Motivated: Driven to grow within the company, take on new responsibilities, and develop sales and customer service skills. What We Offer Our Service & Sales Specialist: $30-$35/hour, based on experience Health insurance options Paid vacation and holidays Company laptop and vehicle for work-related travel End-of-year profit sharing Relaxed, supportive, and team-focused work environment A leadership team committed to transparency, trust, and a positive workplace culture Faith-based environment Ready to Transition into a New Career? If you're eager to put your construction, estimating, or sales experience into a rewarding, long-term career in inside sales, we want to hear from you! By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts), which may be automated, to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.
    $30-35 hourly 4d ago
  • Customer Service Delivery Advocate

    Carvana 4.1company rating

    Customer service associate job in Manor, PA

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm, or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Please note : Not all shift times may be available at the time of hiring. We may be hiring for specific shifts based on current scheduling needs. Because of this, open availability is required, including the ability to work any of the listed shifts and any day of the week. Location Requirement: This position will be based out of our Inspection Center in New Stanton, PA (Zip Code 15672) . Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $18-$21.25 hourly Starting Pay: $18/hr At 3 Months: $19/hr At 6 Months: $19.75/hr In your first year, you can progress from $18/hr to $21.25/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy a one time $1 increase in their first 90 days, and an additional $0.75 increase in their pay every 90 days thereafter. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $18-21.3 hourly 14d ago
  • Mobile Associate - Retail Sales

    T-Mobile 4.5company rating

    Customer service associate job in Shrewsbury, PA

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training. Job Responsibilities: Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by: ◦ Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. ◦ Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. ◦ Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices. ◦ Approaching service and sales needs with composure, integrity and compassion. Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: ◦ How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network ◦ Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. ◦ Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. ◦ Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to: ◦ Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. ◦ Successfully identify and handoff small business leads. ◦ Support team initiatives and create an inclusive environment Education and Work Experience: High School Diploma/GED (Required) - 6 months of customer service and/or sales experience, Retail environment preferred. Knowledge, Skills and Abilities: Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required) Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required) Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required) Effective at balancing customer needs and performance goals. (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): No DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $17.50, plus $5.00 per hour training pay. Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ...@t-mobile.com or calling 1-844-###-####. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
    $17.5 hourly 5d ago
  • Sales Associate - Free Meals on Shift

    Country Fair 4.3company rating

    Customer service associate job in Fairview, PA

    The most important people at Country Fair are the ones who serve our customers on a day to day basis. That's not just our belief; that's our way of life. Sales Associates are our first contact with our valued customers and perform a wide variety of duties to deliver on our mission statement: “Country Fair Cares - about its Customers, its Team and its Community.” Our mission, combined with an excellent culture for training, has garnered us recognition as "Best Places to Work" on multiple occasions. Starting Rate: $13+ per hour Responsibilities: Sales Associates work on the sales floor assisting customers. You could be making our AWESOME food products or you could be assisting customers at check out. In any case, you are serving as an Ambassador of Good Will to our customers and to each other. Qualifications: We want an outstanding candidate who has excellent customer service skills and a strong work ethic as our customers rely on your presence during their visit.
    $13 hourly 11d ago
  • Customer Service/Service Advisor

    Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

    Customer service associate job in Myerstown, PA

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
    $16-25 hourly Auto-Apply 45d ago
  • Customer Service Associate (Amusement/Bowling/Spo-Cha/Food&Beverage/Mecanic/Cleaning)

    Round1

    Customer service associate job in Lancaster, PA

    Park City Center (Lancaster) Associate Department: Bowling, Amusement, Food & Beverage, Facility-Mechanic, Facility-Cleaning, Spo-Cha (Sports Challenge) Round One Entertainment is looking to hire Customer Service Associates for our Amusement, Bowling, Food & Beverage, Cleaning Department and Arcade/Bowling Mechanics. Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you're the kind of person we'd love to hire! Wage: $15 - 16.75 /hour Essential Duties: * Conducts alcohol and age restriction control in accordance with company policies. * Conducts lost and found the procedure in accordance with company policies. * Seeks constant improvement or more efficient and less expensive ways and means in department work processes. * Complies and maintains the confidentiality of all company policies and procedures. * Responsible for maintaining a clean and safe working area. Qualifications: * High School diploma * (Preferred) One to two years' experience in hospitality, restaurant or retail environment. Work Environment: While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud. Physical Demands: While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required. Benefits: * 1 hour of time play (non-prize) arcade games per week. * 90 minutes of bowling per week (shoes included). * 1 hour of karaoke/billiards per week. * 50% discount on food items per working shift. * 1 free beverage per working shift. The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company's discretion. Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One Entertainment Inc.) for more information!
    $15-16.8 hourly 60d+ ago
  • Yard Associate - Customer Service

    Lezzer Lumber

    Customer service associate job in Lancaster, PA

    Job Details Lancaster Store - Lancaster, PADescription Yard Associate - Customer Service Who We Are Lezzer Lumber, family-owned and operated company, began in 1927 and has remained a leader in the building supply materials industry. Lezzer Lumber has grown over the decades into the 30th largest lumber dealers in the country. We are currently comprised of 11 retail stores, 4 commercial door facilities, and a truss manufacturing plant, all located in Pennsylvania. What We Do Lezzer Lumber is a building materials supply company for both commercial and residential building projects. Our commitment to providing quality products to our customers is a constant priority in our business. Lezzer employees are specifically trained to understand the importance of customer service; therefore, Lezzer employees strive to meet the needs of their customers to ensure satisfaction. Our employees have a wealth of knowledge which customers have come to rely on for order accuracy and job completion. Benefits that Matter: Generous Paid Time Off Paid Holidays Performance Incentive Bonus Medical Insurance (Dental & Vision) Career Opportunities for Advancement 401K Plan with Both Traditional and Roth Options Available Employee Discount Recognition and Rewards for a Job Well Done! Summary: Performs general lumber yard duties such as delivery order preparation and loading, unloading, verification and storage or received merchandise, customer loading, delivery assistance, and general housekeeping duties. Cleans, organizes and straightens yard and related areas as directed. Essential Duties and Responsibilities: Duties and responsibilities include the following. Other duties may be assigned. • Prepares customer delivery orders and loads on delivery vehicle as assigned. • Unloads incoming freight merchandise, verifies, counts, and puts away stock in pre-designated areas. • Properly identifies, tags, and stores incoming special-order merchandise. • Corrects or brings to the attention of the Yard / Operations Manager any unsafe building, yard, or storage condition. • Performs the loading and unloading of customers. • Performs basic yard housekeeping duties such as sweeping floors and picking up trash. • Returns customer return merchandise to pre-designated storage areas. • Assists in the delivery of yard merchandise as assigned. • Picks-up trash, banding, wrappers, and other foreign objects in the yard and adjacent areas • Maintains weed/grass control in yard and adjacent areas. • Culls lumber and building materials. • Assists in loading vehicles or unloading freight as directed. • Levels lumber units. • Follows safe vehicle and equipment operation and general yard practices. • Assists in the delivery of customer orders as required. • Performs minor facility maintenance tasks as directed. • Immediately reports all accidents, injuries, and incidents of damage, to merchandise, buildings and equipment and customer property to the Operations Manager. • Knows and practices safe and proper lifting, carrying and material maneuvering practices. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Basic reasoning concepts such as proper and safe loading practices. • The person in this position must be able to complete a forklift operator's certification. • Ability to work with basic mathematical concepts in order to calculate order quantities and verification of incoming freight shipments. • Knowledge of basic building materials. Physical Demands / Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Specific vision abilities required by this job include normal vision. • While performing the duties of this job, the employee is almost always exposed to outside weather conditions. • The employee in this job is frequently required to lift and carry for a moderate distance items over 100 pounds. • The employee in this position is frequently required to walk distances over 200 yards. • The employee in this position is frequently required to climb heights over 6 feet. • The employee is frequently exposed to heavy equipment such as delivery vehicles or fork trucks. • The noise level in the work environment is usually quiet to noisy.
    $25k-33k yearly est. 60d+ ago
  • Customer Service Associate (eCommerce)

    That Fish Place-That Pet Place 3.7company rating

    Customer service associate job in Lancaster, PA

    The eCommerce Customer Service Associate provides friendly, efficient, and knowledgeable support to customers shopping through our online store. This role handles inquiries, order issues, and product guidance via phone, email, chat, and other digital channels, always reflecting our values of positivity, eagerness to learn, teamwork, and accountability. Supervisory Responsibilities: None. Duties/Responsibilities: Responds promptly to customer inquiries through email, phone, chat, and social media. Assists customers with order status, shipping, returns, and exchanges in accordance with company policy. Provides accurate product information and pet care guidance to support customer purchasing decisions. Troubleshoots and resolves customer issues while maintaining a positive and professional tone. Documents customer interactions and feedback in the system for tracking and continuous improvement. Collaborates with warehouse, fulfillment, and product teams to resolve order or inventory issues. Stays current on company products, promotions, and eCommerce processes. Performs other related duties as assigned. Required Skills/Abilities: Excellent written and verbal communication skills. Positive, customer-focused attitude toward both people and pets. Eager to learn new systems, products, and service processes. Strong problem-solving skills and accountability in resolving issues. Ability to work effectively as part of a remote or cross-functional team. Comfort with eCommerce platforms, CRM systems, and digital communication tools. Education and Experience: High school diploma or equivalent required; college coursework preferred. Previous experience in eCommerce customer service or retail support a plus. Physical Requirements: Prolonged periods of sitting and working on a computer. Must be able to type and use standard office equipment for extended periods. Flexibility to work evenings, weekends, and holidays as needed. Core Values Statement: As an eCommerce Customer Service Associate, you are expected to live our core values every day: being positive toward people and pets, staying eager to learn, working as a team, and taking accountability to ensure customers receive excellent service in every interaction.
    $22k-29k yearly est. 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service associate job in Ephrata, PA

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $25k-33k yearly est. 19d ago
  • Customer Service Agent

    Levi's Building Components

    Customer service associate job in Ephrata, PA

    Levi's Building Components, a leader in the metal roofing accessories industry is looking for the right person to join our expanding team. We are looking for a Customer Service Agent whose main responsibility would be receiving inbound calls, emails, and other forms of communication from customers and responding accordingly. Other key responsibilities would include. Providing exceptional customer service to existing customers, prospects, team members, and vendors Performing administrative duties accurately while remaining organized Building client relationships that are genuine, supportive, and represent the company philosophy, mission, vision, and goals Making outbound phone calls to customers to communicate product offerings, sales, and promotions Collaborating on projects and assignments to assist the growth of the department and company The ideal candidate would possess the following skills: Experience with various software applications to include the Microsoft Office Suite The ability to work in a team atmosphere and be a team player An outgoing and pleasant demeanor Ability to communicate clearly and concisely via all platforms (phone, email, text, etc.) Willingness to adapt to any situation and improvise accordingly Comfortable with having a varied workload that can fluctuate daily Strong attention to detail Expected hours: 7 am - 5 pm Levi's Building Components offers the following benefits: Generous profit-based bonuses Health, Dental and Vision Insurance 401k with match PTO and paid holidays Tenure awards and company sponsored trips Biannual employee reviews with raise opportunity Free company apparel Flexible Schedule Options Compensation: $18.00 - $19.00 per hour Levi's Building Components is a nationally recognized Metal Roofing Accessories supplier founded in 1978 on Christian principles. They service distributors and wholesalers across the US and Canada. Levi's Building Components continues to experience consistent growth not only as a business but as a leader in their industry.
    $18-19 hourly Auto-Apply 60d+ ago
  • Commercial Services Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Customer service associate job in Manheim, PA

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * You'll develop and manage relationships with internal and external business partners, and you'll assist with auction operations from start to finish, right up to notifying customers of the latest news. * You'll assist with the coordination and execution of sale day activities. * You'll input vital vehicle info into the Application System /400 and database. * You'll establish, update, verify, and maintain vehicle and pricing files. * You'll team up with our title department to ensure that titles and other must-have documents are in hand for each vehicle before the auction. * You'll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify sale eligibility. * You'll partner with departments to prepare and notify customers of the sale run process. * You'll follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for missing info and issues to ensure smooth auction operations. * You'll communicate with our accounting team to balance sales and perform post-sale invoicing as needed. * You'll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests. Work Shift: * Monday - Friday * 8:00 am - 4:30 pm EST Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline. * OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Safe drivers needed; valid driver's license required. * Proficient in Microsoft Excel required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $19.6-29.4 hourly Auto-Apply 18d ago
  • Rehash Specialist - Call Center

    Aspen Windows

    Customer service associate job in Lancaster, PA

    Job DescriptionTHIS IS IMPORTANT If you want to feel valued and appreciated, live with purpose, and refuse to settle for mediocrity, then your search is over-you've found what you're looking for! WHO WE NEED Our focus isn't on just hiring people-it's on assembling the right team. That means we're looking for people who are hungry for success, enthusiastic, and always open to learning. Around here, we support each other, hold ourselves to a high standard, and bring out the best in one another. WHO WE ARE We are Aspen Home Improvements. We're a customer service company first-home improvement experts second. We are about people and strive to make exterior home projects hassle-free all while combining exceptional service with top quality products and craftsmanship. We want people who embody our core values and want to be the B.E.S.T. Be A Solutionist - They focus on outcomes not obstacles and seek improvement. Expand Your Boundaries - They desire personal and professional growth and new perspectives. Show Selflessness - They focus on collective success over personal recognition. They also see the world through the eyes of someone else. Trustworthiness - They are dependable and maintain integrity. WHAT'S NEXT Some things you just don't hear-you feel them. That sense of purpose, of drive, of belonging to something bigger than yourself. If you're ready to work with a team that feels more like a family, apply today. If we connect on the phone, we'll invite you in for a face-to-face interview! If the team feels that spark in you-the one that drives us every day-then quite possibly you'll become the next driving force that helps our family grow even stronger! Responsibilities Setting/Re-setting quality appointments Set follow up appointments for calls that did not close at the initial visit Handle inbound and outbound client calls in a timely manner Follow company's call center scripts Work with the client to verify or clarify information Build relationships with customers based on trust and reliability Record all conversations in CRM software, leaving accurate notes in case the client calls back and needs further assistance Requirements Lead generating experience is a MUST Exceptional customer service skills Excellent organizational and multitasking skills Superb verbal communication skills Proficiency with computers, particularly CRM software and Microsoft Office Suite Strong critical thinking and decision making skills Bilingual speakers preferred Benefits 401K Match Paid Training Paid Time Off Paid Holidays Company Events and Trips Powered by JazzHR 4yyjDDqcvW
    $28k-40k yearly est. 4d ago
  • Service Writer

    Hunter Truck Sales & Service LLC 4.0company rating

    Customer service associate job in Lancaster, PA

    Job Description ★ NOW HIRING: Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you're looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you'll thrive here. Come build your career with a team that invests in you from day one. POSITION AT A GLANCE Location: Lancaster, PA Position Type: Full-Time Schedule: Monday through Friday, 7:00 AM to 3:30 PM Address: 1463 Manheim Pike, Lancaster, PA 17601 WHAT YOU'LL DO As a Service Writer, you'll manage repair orders efficiently and accurately, ensuring all customer needs are documented and communicated. You will: ➤ Greet service customers, sell needed work, write repair orders, and estimate repair costs ➤ Ensure proper payment type is selected and perform initial review of repair orders ➤ Communicate with technicians and update customers on repair progress ➤ Obtain authorization for additional work and maintain accurate repair documentation ➤ Administer warranty claims and policy adjustments in accordance with manufacturer guidelines ➤ Maintain repair order balance and assist parts/service departments as needed ➤ Handle customer inquiries, complaints, and scheduling professionally ➤ Maintain a clean and organized work area while adhering to all safety policies WHAT YOU BRING ◆ Education & Experience: Three to ten years of related experience and/or training, or an equivalent combination of education and experience. ◆ Certificates & Licenses: Valid Driver's License required; must meet company insurability standards. Commercial Driver's License preferred (can obtain upon hire). ◆ Physical Requirements: Regular walking and frequent standing. Occasional stooping, kneeling, crouching, or crawling. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment. WHY WORK WITH US ► Your hard work earns real rewards with competitive pay and bonus opportunities ► Comprehensive benefits package to keep you and your family covered ► 401(k) with company match because your future matters ► Your success is our priority. We offer training, mentorship, and advancement opportunities ► A supportive, team first culture where you're never just a number ► A legacy of stability in a company that is family-owned and trusted since 1938 READY TO APPLY? If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career. Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.
    $28k-38k yearly est. 19d ago
  • Associate - Customer Service

    Country Fresh Mushroom 3.9company rating

    Customer service associate job in Toughkenamon, PA

    CF Fresh, LLC, located in Southeastern, PA. a division of Giorgio Foods Inc., has an immediate opening for an Customer Service Representative who will be responsible for taking and processing customer Mushroom orders. Responsibilities include: Take orders from customers via phone/fax/email/third party internet systems such as Foodlink, Itradenetwork/EDI-making sure that all orders are in by the time we have designated. Quote pricing to customers through Sales Rep & VP of Sales approval on new items and update in Produce Pro computer system Issue credit to customers for product rejected, returned (with approval), or shorted; as well as issue debit memos for over shipments. Enter all customer comments, rejections, returns, shortages and late arrivals into customer comment log Handle the different special requests from customers. Other duties as assigned by supervision/management. Keep weekly Ad Schedule updated with promotional items and pricing Prepare some weekly sales reports Maintain customer call sheets and master customer contact list Communicate any order changes or special requests to Packing, Shipping and Transportation Billing - submit invoices through third party internet systems such as Foodlink, Itradnetwork, and Coupa Maintain weekly and advanced PO appointment sheets with customer PO's for transportation to schedule delivery appointments Qualifications and Skills: Working knowledge of a computerized system including produce sales software programs such as Produce Pro or SAP. Proficient in Microsoft Office including Excel and Word. Strong background in customer service and vendor relations required. Work effectively, efficiently with co-workers in a team environment Ability to communicate effectively both verbally and in writing English Ability to establish and maintain effective working relationships with co-workers, supervisors, and customers. Ability to independently resolve problems. Ability to prioritize multiple requests. Accuracy and fine attention to documentation detail is imperative. CF Fresh, LLC offers excellent Pay, Healthcare Benefits, Paid Time Off and 401K. CF Fresh, LLC, is an equal employment opportunity employer. The company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The company also prohibits harassment of applicants and employees based on any of these protected categories.
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Customer Service Coordinator $18 hourly

    Raymour & Flanigan Furniture 4.6company rating

    Customer service associate job in York, PA

    At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Schedule & confirm customer repair service calls. * Coordinate & communicate with repair technician. * Work independently to resolve customer service issues. * Adhere to proper Warranty and protection guidelines. * Serve as liaison between customers and the repair technician. * Complete reports and other tasks/assignments as required. * You must have excellent listening skills and the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Excellent phone etiquette * Interpersonal skills * Strong computer skills * Excellent time Management * Ability to work independently * Ability to multi-task * Customer service skills * Experience in a fast-paced environment * Prior call center experience and prior dispatcher experience is preferable. * High School Diploma or equivalent * Able to work day, night and weekend hours Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
    $24k-33k yearly est. 10d ago
  • Client Account Specialist - Environmental Lab Services

    Suburban Testing Labs 3.2company rating

    Customer service associate job in Reading, PA

    Full-time Description Drive Exceptional Client Delivery Across Laboratory and Field Operations Are you a detail-oriented, solutions-driven professional who excels at coordinating workflows, supporting clients, and ensuring smooth operational delivery? SPL is seeking a highly organized Client Account Specialist to oversee client projects and ensure timely, accurate, and compliant service delivery in Reading, PA. In this role, you will serve as a primary liaison between clients and internal field and laboratory teams-coordinating projects, managing documentation, and supporting mission-critical environmental and measurement workflows. If you're ready to elevate service performance, build strong client relationships, and support essential environmental operations, this is the opportunity for you! Please Note: This is a Project Manager role that supports environmental testing, laboratory operations, and client project coordination. This is not an IT or software project management position . What You'll Do Serve as the primary point of contact for assigned clients, ensuring timely and professional communication; Manage client setup in LIMS, CRM, and related systems; Coordinate sample workflows and deliverables across field teams, laboratory teams, and internal groups; Review work orders for accuracy and ensure proper project setup and documentation; Conduct final review and release of reports, invoices, EDDs, and other deliverables; Deliver accurate, complete client outputs-including supplies, pickups, reports, and data-within required turnaround times (TAT); Notify clients of results exceeding regulatory limits within one (1) hour of LIMS review; Ensure alignment with client-specific regulatory programs, analytical methods, and reporting requirements; Maintain working knowledge of laboratory methods, accreditation requirements, QA/QC standards, and subcontractor capabilities; Support onboarding, planning meetings, site visits, and laboratory tours; Communicate project needs, issues, and updates between clients and internal teams; Assist with shared Client Services activities and provide coverage during peak workloads or absences; Contribute to process improvement initiatives and internal project teams; Perform other duties as assigned. Why You'll Love Working Here Competitive salary with performance-based advancement opportunities; Medical, dental, and vision insurance; Paid parental leave for both parents; Employee Assistance Program (EAP); 401(k) with company match; Paid time off + paid holidays; Monthly cell phone reimbursement. Requirements What You'll Bring Bachelor's degree in science, business, or related field or equivalent combination of education and experience; 3+ years of customer service experience in a technical, environmental, or laboratory setting; Experience coordinating operational workflows or client projects; Proficiency in Microsoft Office and Quickbooks; Strong communication, organization, and problem-solving skills Proficiency in Microsoft Office; experience with LIMS or CRM systems strongly preferred; Ability to manage multiple priorities with accuracy and attention to detail. What this role is not: An IT, software, or technical project management position; A systems implementation or Agile/Scrum role; A coding, development, or tech delivery job. Your Schedule & The Fine Print Full-time position following a standard Monday-Friday schedule; Flexibility to work beyond scheduled hours and provide after-hours phone support for urgent client or internal situations as required; Must be able to travel locally for client visits, meetings, or training activities, as needed. Our Commitment to Diversity & Inclusion At SPL, we believe that a diverse team is a strong team. We are proud to be an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We are also committed to providing reasonable accommodations to applicants and employees with disabilities or for sincerely held religious beliefs, in accordance with applicable laws. If you need assistance or an accommodation during the application process, please let us know. Visa Sponsorship At this time, SPL is not able to offer visa sponsorship for this position. We sincerely appreciate your interest and understanding, and we encourage you to explore other opportunities with us that may be a fit in the future.
    $29k-42k yearly est. 30d ago
  • Customer Service Delivery Advocate

    Carvana 4.1company rating

    Customer service associate job in Shrewsbury, PA

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $17/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $17-$19 hourly Starting Pay: $17/hr At 3 Months: $17.50/hr At 6 Months: $18/hr In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $17-19 hourly 5d ago
  • Sales Associate - Employee Discounts

    Country Fair 4.3company rating

    Customer service associate job in Fairview, PA

    The most important people at Country Fair are the ones who serve our customers on a day to day basis. That's not just our belief; that's our way of life. Sales Associates are our first contact with our valued customers and perform a wide variety of duties to deliver on our mission statement: “Country Fair Cares - about its Customers, its Team and its Community.” Our mission, combined with an excellent culture for training, has garnered us recognition as "Best Places to Work" on multiple occasions. Starting Rate: $13+ per hour Responsibilities: Sales Associates work on the sales floor assisting customers. You could be making our AWESOME food products or you could be assisting customers at check out. In any case, you are serving as an Ambassador of Good Will to our customers and to each other. Qualifications: We want an outstanding candidate who has excellent customer service skills and a strong work ethic as our customers rely on your presence during their visit.
    $13 hourly 11d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service associate job in York, PA

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $25k-33k yearly est. 19d ago
  • Business Service Specialist

    Cox Enterprises 4.4company rating

    Customer service associate job in Morgantown, PA

    Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description The Fleet Operation Support Specialist is an administrative and operational role that primarily focuses on coordinating fleet maintenance, vehicle assignments, documentation, scheduling, tracking, vehicle compliance, database accuracy, and cost controls. The Support Specialist provides exceptional customer service, collaborates with team members, customers and outside vendors ensuring timelines are met, vehicles are compliant, and department KPIs are maintained. Duties and responsibilities * Perform various clerical and administrative duties relating to the Fleet Management program fulfillment. * Maintain vehicle files, records, billing files, invoice payments, outside vendor, and service provider relationships. * Maintain detailed accurate, up-to-date information for assigned vehicles via Fleet Management systems including assignments, service requests, registration data, repair, and service records in compliance of State, Federal, and other regulations. * Analyze, manage, and report customer vehicle information/ shop throughput via daily report and query capabilities. * Work with customers, both internal and external, to resolve escalated service issues and support during catastrophic events. * Work with manager to utilize team resources to ensure efficiency, quality work product, and effective customer service against key performance indicators. * Work with Leader to achieve customer's expectations of department deliverables through proactive communications, establish and maintain relationships with customers. * Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. * May be required to provide detailed vehicle information to support utilization and reliability. * Utilize the fleet asset maintenance systems to monitor and track vehicle repairs. * Communicate and schedule repairs/enhancements with Fleet Services management and location Technicians. * Monitor vehicle through Fleet Services fulfillment process to ensure timeline commitment is met. Review completed work ensuring customer quality standards are achieved and/or exceeded. May follow up with customer to confirm completion and satisfaction. Minimum qualifications include: * High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field. * Strong proficiency with computers, Microsoft Office programs, and internet-based applications * Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment. * Ability to perform data analysis and make recommendations on changes to policies, procedures, processes, or methods as needed. * Ability to maintain accurate records, asset inventories and to create/analyze reports. * Strong people skills and the ability to effectively communicate with peers, business partners, and leadership. * Ability to interact with internal and external business partners supporting corporate policy, standards, processes, and procedures. * Proficient in understanding, analysis, and management of vehicle information to provide recommendations. * Works well in a team environment by supporting departmental initiatives and goals. * Provide excellent customer service, organizational skills, and communication skills (written and verbal) * Ability to sit or stand for prolonged periods of time. * Ability to perform repetitive data entry tasks, manual dexterity. * Travel is isolated to nearby customer locations within assigned region. * Occasional exposure to weather conditions, fumes, and noise Preferred qualifications include: * Associate degree or 5 years fleet experience preferred. * Works well in a team environment by supporting departmental initiatives and goals. * Knowledge of federal, local, and state laws within region to support compliance of all vehicles related records. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $16.2-24.2 hourly Auto-Apply 20d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Lancaster, PA?

The average customer service associate in Lancaster, PA earns between $22,000 and $38,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Lancaster, PA

$29,000

What are the biggest employers of Customer Service Associates in Lancaster, PA?

The biggest employers of Customer Service Associates in Lancaster, PA are:
  1. Dollar Tree
  2. Family Dollar
  3. Walgreens
  4. Wawa
  5. Lezzer Lumber
  6. That Fish Place - That Pet Place
  7. Round1
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