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Customer service associate jobs in Lancaster, PA - 1,105 jobs

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  • Customer Service Representative

    Homestead Outdoor Products

    Customer service associate job in New Holland, PA

    New Holland, PA Bring your customer service skills to a team that values relationships and helps builders and contractors get the quality materials they need to build what matters. Connect and build trust with contractors, builders, and walk-in customers by listening to their needs and guiding them toward the best building supply solutions. Prepare accurate quotes for fencing, decking, and railing projects using standard pricing tools and product specs. Learn fencing, decking, and railing systems well enough to advise contractors on materials, options, and upgrades confidently Cultivate long-term relationships by providing reliable support and service that keeps customers returning. Collaborate with warehouse and purchasing teams to ensure every order is fulfilled on time and delivered correctly. Solve problems with care-address questions, concerns, and order discrepancies with professionalism and a focus on customer satisfaction. Add value by recommending complementary products and upgrades that enhance the customer's purchase experience. Thrive in a supportive, team-first culture where everyone works together to deliver top-notch service. Join a family-owned company guided by faith-based values of integrity, respect, and service. Homestead Outdoor Products, a family-owned supplier of premium building supplies, including fencing, decking, and railing materials, is committed to delivering exceptional customer service and high-quality products. For years, we have supported homeowners and contractors across the region with expert consultations, reliable materials, and a collaborative, faith-based work culture. We seek an enthusiastic and relationship-driven Customer Service Representative to join our dedicated team. In this role, you'll drive sales and ensure our customers have the best possible experience. If you're passionate about building relationships, achieving goals, and working with a team that values integrity, teamwork, and excellence, we'd love to hear from you! Our Ideal Customer Service Representative: Experienced: 1-3 years of customer service or related experience. Familiarity with building materials and construction is a plus, but we are willing to provide training. Must have a high school diploma. Computer Skills: Proficient in Microsoft Office; experience with CRM software is helpful but not required. Strong Communication Skills: Excels in verbal and written communication with a focus on clarity and professionalism. Organized & Detailed: Manages multiple tasks efficiently in a fast-paced environment while maintaining accuracy. Team Player: Thrives in a team-oriented workplace, working effectively across departments to support company goals. Problem-solver: Tackles challenges proactively, resourcefully resolving customer and operational issues. Physically Active: Comfortable lifting up to 50 lbs. and staying active throughout the workday. What We Offer Our Customer Service Representative: $20-24/hour, DOE Full-time hours, 45-50/week Paid Time Off Paid Holidays Retirement Plan On-the-job Training Company Apparel A family-owned, faith-based company that fosters a lighthearted, supportive work culture To Apply If you have experience in customer service, sales, or a related field and are passionate about supporting builders and contractors with high-quality building materials, please apply for our Customer Service Representative position. Submit your resume in Microsoft Word or PDF format through this job ad. By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts), which may be automated, to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.
    $20-24 hourly 1d ago
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  • Retail Sales Associate Part Time

    Tailored Brands 4.0company rating

    Customer service associate job in Lancaster, PA

    Retail Sales Associate - Part-time We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best. We Have Immediate Openings - Start Right Away! Competitive hourly rates Flexible schedules to meet your availability! Tuition reimbursement Generous employee discount on first purchase Ongoing discounts on purchase made at any Tailored Brands store. What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day Desire to learn and adapt to new programs Ability to work well and consult with retail sales associates at all levels and contribute to a positive work environment Our Retail Sales Associates are responsible for all aspects of the customer experience within multiplebusinesses (retail, rental, custom, and omni-channel) within a store location including, but not limited to: Engage as a member of a high-performing team through trust, commitment, and a focus on results. Build a relationship with your customer from greeting through post-sale contact. Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals. Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals. Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts. Handle the cash register, as a cashier, at the point of sale in the store. Physical Requirements * Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.
    $21k-27k yearly est. 3d ago
  • Sales Associate (Part-Time) - Broadcasting Square, Wyomissing

    Commonwealth of Pennsylvania 3.9company rating

    Customer service associate job in Wyomissing, PA

    Are you looking for a rewarding career in a dynamic, customer-focused environment? The Pennsylvania Liquor Control Board (PLCB) is hiring Part-Time Sales Associates - Intermittent Liquor Store Clerks (ILSC) to join our Fine Wine & Good Spirits stores! We're seeking friendly, motivated individuals who are passionate about delivering top-notch customer service and creating a welcoming shopping experience. Now Hiring at Store #0611 - Apply Today! Multiple positions may be filled from this posting. DESCRIPTION OF WORK As a Part-Time Sales Associate, you'll be the face of our store - engaging with customers, assisting with sales, and contributing to a positive shopping atmosphere. If you enjoy a fast-paced retail environment, this is the perfect opportunity to grow your skills while benefiting from competitive pay, career advancement opportunities, and valuable experience. These positions are eligible for Affordable Care Act / Bronze Plan medical benefits from the first day of employment. Key Responsibilities: Provide exceptional customer service, helping shoppers find what they need. Manage sales transactions with a computerized cash register. Unload shipments, stock shelves, and set up product displays. Receive, assemble, and pack wholesale customer orders, loading them into vehicles. Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. Stand for extended periods of time. Keep the store clean and organized. Utilize scanners, box cutters, dollies, carts, hand trucks, and pallet jacks. Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it. Work in a friendly, team-oriented environment where every day brings new challenges and rewards. If you're ready to put your customer service skills to work in an exciting retail setting, we'd love to hear from you! Apply today and start your journey with the PLCB. Learn more about working with us! Work Schedule and Additional Information: Free Onsite Parking Permanent, part-time employment. Preferred availability: 20-32 hours per week. Flexible shifts are available, typically ranging from 4-7.5 hours per shift. Store work hours and days (including opening/closing coverage): Monday-Saturday: 8:30AM - 10:15PM Sunday: 10:45AM - 7:15PM Truck days fall on Mondays, Tuesdays, Wednesdays, and Fridays, and shifts may begin earlier than the posted start time on these days. Availability on a rotating basis will be scheduled during the week and weekend, with daytime and evening hours. Schedule details may change due to the operational needs of the store; applicants may be required to work schedules not outlined above. Work hours: Work hours will vary. A minimum of 13 hours per week will be required with the ability to work more hours per week, depending on availability. Applicants interested in working additional shifts/hours above the minimum can discuss their availability with the General Manager. There is the opportunity to work up to 32 hours per week. Telework: You will not have the option to telework in this position. Store Location: You will be headquartered in the store listed at the top of this posting. You may be assigned to work in other stores within the county or district based on operational needs. Applications are non-transferrable - do not apply to this posting if you are not willing to work in the location listed above. Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Necessary Special Requirement: Applicants must be at least 18 years of age. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
    $35k-44k yearly est. 3d ago
  • Customer Relations Specialist

    Spectrum Control 4.1company rating

    Customer service associate job in Fairview, PA

    At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first! Position Summary: The Customer Relations Specialist serves as a primary point of contact for customers, supporting strong, responsive relationships across the order lifecycle. This role coordinates closely with Sales, Operations, Engineering, and internal stakeholders to process customer information, address inquiries, and facilitate timely, accurate communication. The Customer Relations Specialist helps ensure customer requirements are clearly understood and met, supporting on-time delivery, quality expectations, and overall customer satisfaction within a regulated, high-reliability manufacturing environment. ESSENTIAL FUNCTIONS Serve as a primary customer point of contact, processing customer requests and inquiries related to pricing, delivery, order status, expedites, and customer surveys. Prepare and communicate quotations, including pricing and delivery lead times, working with Sales, Operations, and Engineering as needed. Administer customer purchase orders by reviewing, accepting, and entering orders; performing purchase order reviews; issuing order acknowledgements; and processing change notices for new or existing parts. Validate customer requirements through design verification and cross-referencing, coordinating with Engineering to resolve requirements, clarify exceptions, or support special requests. Process return material authorizations (RMAs), validate returned materials, issue customer credits, and enter replacement or rework orders as required. Monitor and manage open order reports to support on-time delivery; proactively notify customers of changes to committed delivery schedules. Follow up on quotations to secure orders and document reasons for lost business. Obtain pricing approvals in accordance with established guidelines and authorization levels. Coordinate delivery lead times and recommend adjustments to pricing or lead times based on production capacity and customer needs. Complete purchase order reviews in compliance with ITAR, FAR, and DFARS flow-down requirements, including review of end-user statements where applicable. Manage customer portals and maintain accurate, up-to-date customer order information. Administer channel stock rotation through quarterly reviews. Manage inactive, obsolete, and retired part number quotations. Review and interpret customer terms and conditions, escalating concerns as appropriate. Resolve customer issues through cross-functional collaboration with Sales, Engineering, Operations, Accounting, and Quality. Respond to customer requests for order documentation, including order acknowledgements, shipment tracking, certificates of conformance (CoC), and invoices. Verify customer freight and shipping requirements to ensure compliance with customer and company logistics expectations. REQUIRED QUALIFICATIONS Associate degree. Three (3) to five (5) years of experience in customer service, inside sales, or a related customer-facing role within a manufacturing or technical environment. Or an equivalent combination of education and relevant experience. DESIRED QUALIFICATIONS Proficiency with ERP/MRP systems, CRM platforms, and related business tools. Strong working knowledge of Microsoft Office applications (Outlook, Word, Excel) and web-based systems. Ability to read and interpret company procedures, technical documentation, and customer requirements. Effective written and verbal communication skills, with the ability to interact professionally with customers, distributors, vendors, and internal teams. Ability to perform basic mathematical calculations, including percentages, discounts, proportions, and simple algebraic concepts. Strong reasoning and problem-solving skills, with the ability to manage multiple variables in a fast-paced, regulated environment. Ability to interpret and follow instructions provided verbally, in writing, electronically, or via diagrams and schedules. WORK ENVIRONMENT On-site role within a manufacturing environment, supporting cross-functional teams in a regulated aerospace/defense setting. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Third-Party Recruiters Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact ************************************.
    $31k-52k yearly est. Auto-Apply 21d ago
  • LNS Airport- FT Customer Service Agent

    Southern Airways Corporation 3.7company rating

    Customer service associate job in Lititz, PA

    At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers. JOB TITLE: LNS Airport Cross Utilized Agent DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt POSITION SUMMARY: The Airport Cross-Utilized Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations. KEY RESPONSIBILITIES Ensuring FAA, Airline, and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity, and weight Reviewing baggage tags for accuracy Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order JOBS THIS POSITION DIRECTLY SUPERVISES: This position does not directly supervise others Requirements Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers, and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated Qualifications Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass a 10-year background check and pre-employment drug screen At least 21 years of age Authorized to work in the U.S. per the Immigration Act of 1986 Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. Physical requirements: Must be able to lift a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and the ability to safely perform the essential functions of the position. Must be able to meet all physical requirements related to aircraft weight limitations before and during employment. ActivityApproximate % of Time Sitting: 5Standing: 70Walking: 25100% Machines and Equipment Used: Machines, Equipment, ToolsApproximate % of Time Varied: 100% Degree of Hand-Eye Coordination Required: Computer: VariesPhone: VariesPhotocopier, fax machine: Varies Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5% Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.
    $22k-26k yearly est. Auto-Apply 34d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service associate job in Manchester, PA

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $25k-33k yearly est. 12d ago
  • Part Time Customer Service Associate

    Freedom Outfitters

    Customer service associate job in Mount Joy, PA

    Job Description Freedom Outfitters is looking for a part time customer service associate to join our team. The ideal candidate needs to possess a strong background in customer service. The primary objectives of the Customer Service position is to maintain customer satisfaction and serve customers by managing customer service levels throughout the store; assigning short- and long-term objectives; providing product and service information; resolving product and service problems; and completing sales transactions. Hours for this part-time position include days, evenings & weekends based on the coverage needs of the business. Position Requirements Time management Work well in a team environment Accuracy and attention to detail Taking initiative Hunting and fishing knowledge is preferred Strong computer skills are desired Principal Duties & Responsibilities Provide customers with an enjoyable shopping experience; including greeting customers, answering customer questions, exhibiting a cheerful attitude, and providing prompt attention to customer problems while finding resolutions. Identify customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements. Increase sales by suggesting related and additional products and services Reconcile cash drawer by balancing transactions; maintaining supply of cash and currency Troubleshoot problems at the register quickly and efficiently with customer's satisfaction in mind Assist Sales team in daily tasks when applicable. Maintain knowledge of products by attending information meetings; referring questions to supervisor or floor sales associates. Maintain inventory by keeping shelves stocked, items priced, and vending machines supplied Maintain store appearance by creating a clean, orderly, and safe shopping environment Maintain customer records by updating account information Job Posted by ApplicantPro
    $25k-33k yearly est. 15d ago
  • Customer Service Coordinator - Full Time

    Goodwill Keystone Area 3.7company rating

    Customer service associate job in Lancaster, PA

    Customer Service Coordinator Department: Donated Goods Retail Reports to: Store Manager Status: Non-Exempt Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve. Summary Work with store leadership to assist in the front-end operations or anywhere assigned to assist to maximize the collection, production, sales, salvage and customer service of the store. Serving customers to enrich their shopping experience within the communities we serve. Duties and Responsibilities * Maximize sales performance through proper rotation, displays, signage and inventory of processed merchandise. Meet or exceed sales goals on a consistent basis. * Represents Goodwill Keystone Area in a positive manner by providing excellent customer service at all times to all customers, donors and other employees. * Responsible for training and developing sales associates and ensure merchandising guidelines are followed throughout the sales floor. * Assists in ensuring that all paperwork is completed in an accurate and timely manner to include opening/closing procedures, ensuring cash handling including enforcement of cash register procedures. * Assists with supporting the staff, enforcing and communicating Goodwill Keystone Area policies, manuals, handbooks, policies and procedures. * Perform opening and closing of the store as assigned by the manager. * Participate in interviewing candidate for entry level retail roles. Contribute input to and assist in administering associate evaluations. Be backup to Customer Service Manager as needed. * Assists with ensuring and enforcing compliance with all asset protection policies and procedures. Reports problems and concerns to the Store Manager and/or Regional District Director in the absence of the Store Manager. * Supports and promotes organizational programs and special events as required. * Perform any other assignments designated by management team. * Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to. * Communicates progress, problems, and concerns to the Store Manager. Positions Supervised This position is not a supervisory position; however, oversight of team includes coaching, training and development of team members. All supervisory duties including, but not limited to hiring, disciplinary action, performance reviews presentation and termination are the responsibilities of Store Manager. Donor Service Representative Merchandise Processor Sales Associate Utility Associate
    $24k-30k yearly est. 6d ago
  • Part Time Customer Service

    The UPS Store #1005

    Customer service associate job in Lancaster, PA

    Job Description Are you seeking a dynamic and energetic team environment? We are excited to invite you to join us as a Part-Time Customer Service Associate at The UPS Store. In this role, you will be an integral part of a team dedicated to delivering exceptional customer service to our retail clients by efficiently receiving and processing packages for UPS shipments. Your duties will also include operating office equipment such as copiers, fax machines, binding machines, laminators, and point-of-sale systems. You will confidently guide our valued customers by providing accurate information about our wide range of products, services, and best-value options, drawing on your knowledge of industry best practices. The ideal candidate will have prior retail sales experience, strong computer and internet proficiency, and a high school diploma or GED. You should possess a friendly and genuinely helpful attitude, maintain a professional appearance, and be a quick learner eager to master all facets of the business in the shortest time possible. RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Willing and able to work 25 to 30 hours per week for a 7-day work week Available to work weekends
    $29k-37k yearly est. 16d ago
  • Behavioral Services Specialist

    Community Services Group 4.2company rating

    Customer service associate job in York, PA

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Behavioral Services Specialist is responsible for the development and implementation of positive behavioral support plans for individuals with intellectual and developmental disabilities served by Community Services Group (CSG) in a variety of settings. The Behavioral Services Specialist works closely with supervisory and direct service staff to monitor the development and implementation of positive behavioral support plans. This position is responsible for ensuring individuals' rights and quality behavioral support in accordance with the principles of self-determination, Positive Behavior Support, Applied Behavior Analysis, recovery and resiliency and CSG policies. The Behavioral Services Specialist reports directly to the Director of Clinical Services or designee. Wage Information: $48,000 per year. CSG is offering a $1,000.00 Sign-On-Bonus for this position that will be paid after successful completion of the initial evaluation period. Job Description: Conduct comprehensive Functional Behavior Assessments (FBA) including indirect methods (interviews, record review) and direct methods (observations, ABC data collection), to determine the function of challenging behaviors. Monitors individuals' progress through on-site visits, data collection, and periodic assessments to ensure appropriate and adequate programs. Develop individualized, data-driven Behavior Support Plans (BSP) based on FBA findings, incorporating positive, proactive, trauma informed,and least restrictive strategies and using a whole person biopsychosocial approach. Design and recommend environmental modifications, antecedent strategies, and replacement skill training. Participates in the development of individual service or treatment plans to determine long and short term goals. Reviews individual service plans with program specialists to ensure accuracy, thoroughness and recommends revisions as individuals' needs change. Supervises the completion of periodic progress reports and monitors all program records to ensure active rehabilitation. Leads training for support staff on positive behavioral support techniques and other pertinent topics to enhance staff effectiveness. Maintain accurate, timely, and thorough documentation of assessments, plans, progress notes, and service delivery in compliance with organizational, state, and federal regulations. Collaborates with direct service staff in creating goal plans and behavioral support plans. Demonstrates knowledge of intellectual and developmental disabilities, mental health disorders, autism, trauma informed care, Down Syndrome and other common disorders. Implements best practice behavioral interventions. Qualifications: This position requires the following combination of education and experience: Master's degree from an accredited college or university in special education, psychology, counseling, social work, education, applied behavior analysis, or gerontology and two years of direct experience supporting individuals with mental illness/intellectual and developmental disabilities. Board Certified Behavior Analyst (BCBA), Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW) is preferred. Additional requirements include: Must have a valid driver's license, good driving record, and access to a reliable vehicle to attend training, meetings, and/or transport individuals to appointments. CSG Offers Superior Perks & Benefits: Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify. Generous Paid Time Off & Other Paid Leave Extensive Paid Training Career Development Opportunities Flexible Pay Options through my FlexPay Family Medical and Parental Leave Flexible spending accounts for medical & dependent care Traditional or Roth 401K Plans with up to 4% employer match Employee Assistance Program (EAP) Life Insurance Wellness Reimbursement Tuition Assistance Mentor/Mentee Opportunities Health Insurance & Benefits availability will vary. Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team! Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.
    $48k yearly Auto-Apply 8d ago
  • Commercial Services Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Customer service associate job in Manheim, PA

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Job Responsibilities: * Perform data entry of required information. * Manage account relationships, maintain effective communications and ensure customer requirements are met. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Communicate with Transportation Team to arrange required transportation or obtain information including transportation condition reports, bills, etc. * Establish electronic customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representatives when the information is missing, or problems occur. * Communicate with the accounting department to balance the sales and perform post-sale invoicing for accounts receivable as needed. * Communicate with Vehicle Operations Team to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: Minimum: * High School Diploma/GED and 3 years' experience in a related field. * OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Basic computer programs and Microsoft office suite * Commitment to providing excellent customer service required and adhere to Client Contracts. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $20.1-30.1 hourly Auto-Apply 10d ago
  • Service Writer

    Hunter Truck 4.0company rating

    Customer service associate job in Lancaster, PA

    ★ NOW HIRING: Service Writer At Hunter Truck, our people are the heart of everything we do, and we're excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you're looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you'll thrive here. Come build your career with a team that invests in you from day one. POSITION AT A GLANCE Location: Lancaster, PA Position Type: Full-Time Schedule: Monday through Friday, 7:00 AM to 3:30 PM Address: 1463 Manheim Pike, Lancaster, PA 17601 WHAT YOU'LL DO As a Service Writer, you'll manage repair orders efficiently and accurately, ensuring all customer needs are documented and communicated. You will: ➤ Greet service customers, sell needed work, write repair orders, and estimate repair costs ➤ Ensure proper payment type is selected and perform initial review of repair orders ➤ Communicate with technicians and update customers on repair progress ➤ Obtain authorization for additional work and maintain accurate repair documentation ➤ Administer warranty claims and policy adjustments in accordance with manufacturer guidelines ➤ Maintain repair order balance and assist parts/service departments as needed ➤ Handle customer inquiries, complaints, and scheduling professionally ➤ Maintain a clean and organized work area while adhering to all safety policies WHAT YOU BRING ◆ Education & Experience: Three to ten years of related experience and/or training, or an equivalent combination of education and experience. ◆ Certificates & Licenses: Valid Driver's License required; must meet company insurability standards. Commercial Driver's License preferred (can obtain upon hire). ◆ Physical Requirements: Regular walking and frequent standing. Occasional stooping, kneeling, crouching, or crawling. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment. WHY WORK WITH US ► Your hard work earns real rewards with competitive pay and bonus opportunities ► Comprehensive benefits package to keep you and your family covered ► 401(k) with company match because your future matters ► Your success is our priority. We offer training, mentorship, and advancement opportunities ► A supportive, team first culture where you're never just a number ► A legacy of stability in a company that is family-owned and trusted since 1938 READY TO APPLY? If you want a role where you're valued, supported, and able to grow, this is it. Apply today and take the next step in your career. Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.
    $28k-38k yearly est. Auto-Apply 52d ago
  • Associate - Customer Service

    Country Fresh Mushroom 3.9company rating

    Customer service associate job in Toughkenamon, PA

    CF Fresh, LLC, located in Southeastern, PA. a division of Giorgio Foods Inc., has an immediate opening for an Customer Service Representative who will be responsible for taking and processing customer Mushroom orders. Responsibilities include: Take orders from customers via phone/fax/email/third party internet systems such as Foodlink, Itradenetwork/EDI-making sure that all orders are in by the time we have designated. Quote pricing to customers through Sales Rep & VP of Sales approval on new items and update in Produce Pro computer system Issue credit to customers for product rejected, returned (with approval), or shorted; as well as issue debit memos for over shipments. Enter all customer comments, rejections, returns, shortages and late arrivals into customer comment log Handle the different special requests from customers. Other duties as assigned by supervision/management. Keep weekly Ad Schedule updated with promotional items and pricing Prepare some weekly sales reports Maintain customer call sheets and master customer contact list Communicate any order changes or special requests to Packing, Shipping and Transportation Billing - submit invoices through third party internet systems such as Foodlink, Itradnetwork, and Coupa Maintain weekly and advanced PO appointment sheets with customer PO's for transportation to schedule delivery appointments Qualifications and Skills: Working knowledge of a computerized system including produce sales software programs such as Produce Pro or SAP. Proficient in Microsoft Office including Excel and Word. Strong background in customer service and vendor relations required. Work effectively, efficiently with co-workers in a team environment Ability to communicate effectively both verbally and in writing English Ability to establish and maintain effective working relationships with co-workers, supervisors, and customers. Ability to independently resolve problems. Ability to prioritize multiple requests. Accuracy and fine attention to documentation detail is imperative. CF Fresh, LLC offers excellent Pay, Healthcare Benefits, Paid Time Off and 401K. CF Fresh, LLC, is an equal employment opportunity employer. The company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The company also prohibits harassment of applicants and employees based on any of these protected categories.
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Client Specialist Key

    Knitwell Group

    Customer service associate job in West Brandywine, PA

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00420 Brandywine, PA-Downingtown,PA 19335Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $41k-72k yearly est. Auto-Apply 60d+ ago
  • Customer Service

    York Revolution 3.7company rating

    Customer service associate job in York, PA

    Do you love helping others and making sure everyone has a great experience? The York Revolution is seeking friendly and dependable Customer Service Representatives to join our team. Be a key part of creating a positive fan experience by assisting guests with their questions and ensuring they have everything they need to enjoy the game! What You'll Do: Assist Fans with Information: Staff the Fan Service Center on the main concourse, the entrance to the skybox level or the 1741 Club presented by Capital Blue Cross, answering frequently asked questions about the game, stadium, and services. Provide Excellent Customer Service: Be the go-to person for fans needing assistance, offering a friendly, patient, and helpful attitude to make their visit memorable. Stay Knowledgeable: Learn about the stadium, the team, and the game-day schedule so you can provide accurate information to fans. Create a Welcoming Environment: Help ensure fans have an enjoyable and smooth experience from arrival to departure. Lend a Hand: Assist the rally crew with recruiting and checking in game contestants, radio for assistance when fan concerns are reported, manage lost and found, accept game-day announcements, and more! Never a dull moment! What We Offer: Hourly Pay: Earn an hourly wage while providing top-notch service to fans. Flexible, Game-Day Hours: Work during Revolution home games, assisting fans and creating a positive atmosphere. A Fun, Engaging Environment: Be a part of the action and help enhance the fan experience at WellSpan Park. What You Bring: A friendly, outgoing personality with a passion for customer service. A willingness to talk to fans and assist them with their needs. Previous experience in customer service is helpful but not required. Help create a welcoming atmosphere and make fans' game days special-apply now to join the York Revolution as a Customer Service Representative! The York Revolution are a member of the Atlantic League of Professional Baseball (ALPB), a partner league to Major League Baseball. The Revolution host over 200,000 fans a year at WellSpan Park annually for baseball events, and many more for non-baseball community events. The Revolution offer a fun and exciting place to work for a wide range of employees, from those seeking their first jobs to retirees looking for a fun place to work. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $32k-37k yearly est. 6d ago
  • Customer Service Coordinator $18 hourly

    Raymour & Flanigan Furniture 4.6company rating

    Customer service associate job in York, PA

    At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Expectations: * Schedule & confirm customer repair service calls. * Coordinate & communicate with repair technician. * Work independently to resolve customer service issues. * Adhere to proper Warranty and protection guidelines. * Serve as liaison between customers and the repair technician. * Complete reports and other tasks/assignments as required. * You must have excellent listening skills and the ability to work independently and with a team. * Perform additional functions that may be assigned at the discretion of management. Qualifications: * Excellent phone etiquette * Interpersonal skills * Strong computer skills * Excellent time Management * Ability to work independently * Ability to multi-task * Customer service skills * Experience in a fast-paced environment * Prior call center experience and prior dispatcher experience is preferable. * High School Diploma or equivalent * Able to work day, night and weekend hours Raymour & Flanigan proudly supports a drug and smoke free work environment. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
    $24k-33k yearly est. 45d ago
  • HVAC Call Center Specialist

    Dibiase Heating and Cooling Company

    Customer service associate job in Coatesville, PA

    Job Description DiBiase Heating and Cooling Company of Coatesville, PA is recruiting a full-time HVAC Call Center Specialist to deliver world-class customer service to our clients. Several flexible working schedules are available for full time. Our HVAC HVAC Call Center Specialist earn an hourly wage of $16.00 to $18.00/hr. You'll also be eligible for awesome benefits that include 100% company-paid medical, dental, life, short term and long term disability, up to 15 days paid time off (PTO), paid holidays, a 401(k) retirement plan with 100% match up to 3%, spiff programs, company events, and more! We also offer virtual training programs, career growth programs, and paid company meetings to aid in your success! Are you an experienced and outgoing CSR who is seeking a career and not just a job? Are you ready to have your weekends and evenings free? Would you like to work for an established but growing local company in an essential industry? Do you feel that you are the right fit for this CSR position? If yes, we can't wait to meet you! ABOUT DIBIASE HEATING AND COOLING COMPANY Since 2008, DiBiase Heating and Cooling Company, has strived to create the ultimate customer service experience by providing the fastest HVAC service in the area. By hiring people who share our core company values of integrity, honesty, and quality, we are able to accomplish this goal. Our team is home to some of the most qualified technicians in the industry who provide solutions for homeowners and their families to create a safe and comfortable home while ensuring system durability and maximizing energy savings. In order to hire and retain such quality and skilled employees, we provide top-notch benefits, great pay, and an awesome culture and team to work with! A DAY IN THE LIFE AS AN HVAC CALL CENTER SPECIALIST As an HVAC Call Center Specialist, you enjoy being the voice of our company and providing superb service to our clients. You play a big part in keeping our office running smoothly. Thanks to your positive and friendly disposition that radiates through the phone, in an email, or in a text message, our clients enjoy doing business with us. at all times whether by phone, email, or text message! Besides answering phones, scheduling appointments, and resolving customer issues, you will find other work to be done. You're never bored because there are always a variety of office tasks that you can help with. Since you are a proud member of our office, you keep things clean and well organized. You love that you get to interact with people every day and enjoy keeping busy with training on customer service skills and software! This is not a remote position. Part time is available. CSR QUALIFICATIONS At least two (2) years of related experience in the HVAC Industry. Ability to multi-task required. High school diploma or GED Can type at least 50 WPM Computer and MS Office Suite proficiency Have a positive personality Phone Etiquette Ability to problem solve Independently prioritize tasks based on importance BENEFITS: Health Insurance Dental insurance Vision insurance Health savings account 401 (k) matching Retirement plan Life insurance Paid time off Professional development assistance Referral program Employee discount Call Center HVAC experience required. Do you genuinely love the service industry? Do you have great interpersonal skills? Are you an organized and detail-oriented professional? Do you think that you can solve issues for all kinds of clients with professionalism and patience? Is being an excellent communicator like second nature? Do you manage your time well and prioritize multiple tasks effectively? Are you a CSR who is great at interacting with people on the phone? Are you proud of your phone etiquette? If so, apply now to be our next HVAC Customer Service Rep!
    $16-18 hourly 10d ago
  • Sales Associate (Part-Time) - Temple

    Commonwealth of Pennsylvania 3.9company rating

    Customer service associate job in Reading, PA

    Are you looking for a rewarding career in a dynamic, customer-focused environment? The Pennsylvania Liquor Control Board (PLCB) is hiring Part-Time Sales Associates - Intermittent Liquor Store Clerks (ILSC) to join our Fine Wine & Good Spirits stores! We're seeking friendly, motivated individuals who are passionate about delivering top-notch customer service and creating a welcoming shopping experience. Now Hiring at Store #0625 - Apply Today! Multiple positions may be filled from this posting. DESCRIPTION OF WORK As a Part-Time Sales Associate, you'll be the face of our store - engaging with customers, assisting with sales, and contributing to a positive shopping atmosphere. If you enjoy a fast-paced retail environment, this is the perfect opportunity to grow your skills while benefiting from competitive pay, career advancement opportunities, and valuable experience. These positions are eligible for Affordable Care Act / Bronze Plan medical benefits from the first day of employment. Key Responsibilities: Provide exceptional customer service, helping shoppers find what they need. Manage sales transactions with a computerized cash register. Unload shipments, stock shelves, and set up product displays. Receive, assemble, and pack wholesale customer orders, loading them into vehicles. Safely lift products - occasionally overhead or from a squatting position from the floor - weighing 30 to 50 pounds and occasionally up to 60 pounds, ensuring both personal safety and product protection. Stand for extended periods of time. Keep the store clean and organized. Utilize scanners, box cutters, dollies, carts, hand trucks, and pallet jacks. Follow all legal guidelines to ensure alcohol is sold only to customers who are legally permitted to buy it. Work in a friendly, team-oriented environment where every day brings new challenges and rewards. If you're ready to put your customer service skills to work in an exciting retail setting, we'd love to hear from you! Apply today and start your journey with the PLCB. Learn more about working with us! Work Schedule and Additional Information: Free Onsite Parking Permanent, part-time employment. Preferred availability: 20-32 hours per week. Flexible shifts are available, typically ranging from 4-7.5 hours per shift. Store work hours and days (including opening/closing coverage): Monday-Saturday: 8:30AM - 10:15PM Sunday: 10:45AM - 7:15PM Truck days fall on Tuesdays and Thursdays. Shifts on these days may begin earlier than 8:30AM. Availability on a rotating basis will be scheduled during the week and weekend, with daytime and evening hours. Schedule details may change due to the operational needs of the store; applicants may be required to work schedules not outlined above. Work hours: Work hours will vary. A minimum of 13 hours per week will be required with the ability to work more hours per week, depending on availability. Applicants interested in working additional shifts/hours above the minimum can discuss their availability with the General Manager. There is the opportunity to work up to 32 hours per week. Telework: You will not have the option to telework in this position. Store Location: You will be headquartered in the store listed at the top of this posting. You may be assigned to work in other stores within the county or district based on operational needs. Applications are non-transferrable - do not apply to this posting if you are not willing to work in the location listed above. Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Necessary Special Requirement: Applicants must be at least 18 years of age. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
    $35k-44k yearly est. 3d ago
  • Client Specialist Key

    Knitwell Group

    Customer service associate job in Downingtown, PA

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00420 Brandywine, PA-Downingtown,PA 19335Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $41k-72k yearly est. Auto-Apply 60d+ ago
  • Business Service Specialist

    Cox Enterprises 4.4company rating

    Customer service associate job in Morgantown, PA

    Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day Compensation Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description The Fleet Operation Support Specialist is an administrative and operational role that primarily focuses on coordinating fleet maintenance, vehicle assignments, documentation, scheduling, tracking, vehicle compliance, database accuracy, and cost controls. The Support Specialist provides exceptional customer service, collaborates with team members, customers and outside vendors ensuring timelines are met, vehicles are compliant, and department KPIs are maintained. Duties and responsibilities * Perform various clerical and administrative duties relating to the Fleet Management program fulfillment. * Maintain vehicle files, records, billing files, invoice payments, outside vendor, and service provider relationships. * Maintain detailed accurate, up-to-date information for assigned vehicles via Fleet Management systems including assignments, service requests, registration data, repair, and service records in compliance of State, Federal, and other regulations. * Analyze, manage, and report customer vehicle information/ shop throughput via daily report and query capabilities. * Work with customers, both internal and external, to resolve escalated service issues and support during catastrophic events. * Work with manager to utilize team resources to ensure efficiency, quality work product, and effective customer service against key performance indicators. * Work with Leader to achieve customer's expectations of department deliverables through proactive communications, establish and maintain relationships with customers. * Respond to customer inquiries relating to assigned customer vehicles, provide quality service, and assist in resolving problems. * May be required to provide detailed vehicle information to support utilization and reliability. * Utilize the fleet asset maintenance systems to monitor and track vehicle repairs. * Communicate and schedule repairs/enhancements with Fleet Services management and location Technicians. * Monitor vehicle through Fleet Services fulfillment process to ensure timeline commitment is met. Review completed work ensuring customer quality standards are achieved and/or exceeded. May follow up with customer to confirm completion and satisfaction. Minimum qualifications include: * High School Diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field. * Strong proficiency with computers, Microsoft Office programs, and internet-based applications * Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment. * Ability to perform data analysis and make recommendations on changes to policies, procedures, processes, or methods as needed. * Ability to maintain accurate records, asset inventories and to create/analyze reports. * Strong people skills and the ability to effectively communicate with peers, business partners, and leadership. * Ability to interact with internal and external business partners supporting corporate policy, standards, processes, and procedures. * Proficient in understanding, analysis, and management of vehicle information to provide recommendations. * Works well in a team environment by supporting departmental initiatives and goals. * Provide excellent customer service, organizational skills, and communication skills (written and verbal) * Ability to sit or stand for prolonged periods of time. * Ability to perform repetitive data entry tasks, manual dexterity. * Travel is isolated to nearby customer locations within assigned region. * Occasional exposure to weather conditions, fumes, and noise Preferred qualifications include: * Associate degree or 5 years fleet experience preferred. * Works well in a team environment by supporting departmental initiatives and goals. * Knowledge of federal, local, and state laws within region to support compliance of all vehicles related records. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $16.2-24.2 hourly Auto-Apply 55d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Lancaster, PA?

The average customer service associate in Lancaster, PA earns between $22,000 and $38,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Lancaster, PA

$29,000

What are the biggest employers of Customer Service Associates in Lancaster, PA?

The biggest employers of Customer Service Associates in Lancaster, PA are:
  1. Dollar Tree
  2. Walgreens
  3. Family Dollar
  4. Wawa
  5. Paul B. Zimmerman
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