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What is a customer service associate lead and how to become one
Avg. Salary $32,841
Avg. Salary $59,228
Growth rate -4%
Growth rate 0.3%
American Indian and Alaska Native 0.70%
Asian 6.76%
Black or African American 11.84%
Hispanic or Latino 20.11%
Unknown 5.29%
White 55.31%
Genderfemale 55.44%
male 44.56%
Age - 39American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 39Stress level is manageable
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Customer service associate lead career paths
Key steps to become a customer service associate lead
Explore customer service associate lead education requirements
Start to develop specific customer service associate lead skills
Skills Percentages Customer Service Associates 15.46% Sales Floor 8.44% Customer Service 8.37% Customer Complaints 6.59% Front End 5.35% Complete relevant customer service associate lead training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New customer service associate leads learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a customer service associate lead based on U.S. Bureau of Labor Statistics data and data from real customer service associate lead resumes.Research customer service associate lead duties and responsibilities
- Interact extensively with customers to achieve timely issue resolution while maintaining high standards for dock organization and cleanliness.
- Help customers troubleshoot problems over the phone.
- Operate the POS systems and maintain proper cash level at register and safe.
- Key holder with opening/closing experience, POS systems, cash handling and schedule generation.
Get customer service associate lead experience
Generally, it takes 6-12 months to become a customer service associate lead. The most common roles before becoming a customer service associate lead include cashier, customer service associate team lead and customer service representative.Apply for customer service associate lead jobs
Now it's time to start searching for a customer service associate lead job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first customer service associate lead job
Are you a customer service associate lead?
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Average customer service associate lead salary
The average customer service associate lead salary in the United States is $32,841 per year or $16 per hour. Customer service associate lead salaries range between $25,000 and $42,000 per year.
What am I worth?
How do customer service associate leads rate their job?
Customer service associate lead reviews
I got to do a variety of tasks daily. Got treated with respect from management and other coworkers.
Sometimes I had to finish up job tasks that were assigned to others that were not completed.
I don’t like escalations from the customers
Non caring employer's , standing on my feet all day, working weekends, low pay
Updated January 8, 2025
