There is more than meets the eye when it comes to being a customer service associate lead. For example, did you know that they make an average of $15.79 an hour? That's $32,841 a year! Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.

What Does a Customer Service Associate Lead Do

There are certain skills that many customer service associate leads have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed communication skills, computer skills and customer-service skills.

How To Become a Customer Service Associate Lead

If you're interested in becoming a customer service associate lead, one of the first things to consider is how much education you need. We've determined that 39.6% of customer service associate leads have a bachelor's degree. In terms of higher education levels, we found that 3.1% of customer service associate leads have master's degrees. Even though some customer service associate leads have a college degree, it's possible to become one with only a high school degree or GED.

Customer Service Associate Lead Career Paths

Average Salary for a Customer Service Associate Lead

Customer Service Associate Leads in America make an average salary of $32,841 per year or $16 per hour. The top 10 percent makes over $42,000 per year, while the bottom 10 percent under $25,000 per year.
Average Customer Service Associate Lead Salary
$32,841 Yearly
$15.79 hourly
$25,000
10 %
$32,000
Median
$42,000
90 %

What Am I Worth?

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Customer Service Associate Lead Education

Customer Service Associate Lead Majors

29.8 %

Customer Service Associate Lead Degrees

Bachelors

39.6 %

High School Diploma

24.8 %

Associate

23.4 %

Top Skills For a Customer Service Associate Lead

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 26.2% of customer service associate leads listed customer service on their resume, but soft skills such as communication skills and computer skills are important as well.

Customer Service Associate Lead Demographics

Customer Service Associate Lead Gender Distribution

Female
Female
55%
Male
Male
45%

After extensive research and analysis, Zippia's data science team found that:

  • Among customer service associate leads, 55.4% of them are women, while 44.6% are men.

  • The most common race/ethnicity among customer service associate leads is White, which makes up 60.2% of all customer service associate leads.

  • The most common foreign language among customer service associate leads is Spanish at 62.9%.

Online Courses For Customer Service Associate Lead That You May Like

Advertising Disclosure  The courses listed below are affiliate links. This means if you click on the link and purchase the course, we may receive a commission.
Customer Service
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Customer Service, Customer Support, And Customer Experience
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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

Customer Service Mastery: Delight Every Customer
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Master Customer Service using this practical customer care course...

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Top Customer Service Associate Lead Employers

Most Common Employers For Customer Service Associate Lead

Rank  Company  Average Salary  Hourly Rate  Job Openings  
1AT&T$39,287$18.8917
2Victoria's Secret$36,745$17.6720
3Hannaford Supermarkets$35,882$17.2517
4Staples$35,678$17.1518
5Amazon$34,809$16.7423
6People's United Bank$33,652$16.18108
7Walmart$33,291$16.0134
8Guitar Center$32,830$15.7823
9Sears Holdings$32,708$15.7248
10Whole Foods Market$32,521$15.6482

Customer Service Associate Lead Videos