Customer service associate jobs in Louisville, KY - 1,217 jobs

We are looking for a dedicated and self-motivated Customer Service Representative to join our team! We are a medical grade skincare developer with multiple retail, business to business, and private label brands. As a Customer Service Representative, you will be responsible for enhancing the customer experience, responding to customer inquiries, processing orders from our sales team, and driving repeat orders through relationship management. You will be instrumental in boosting sales growth and satisfaction among our existing customer base. We are a quickly growing company and there is potential for advancement with this position. This is a full-time position from 8am to 4:30pm Monday through Friday. Responsibilities Manage customer accounts for Induction Therapies and other skincare brands Provide feedback to the quality control manager to ensure product quality and customer satisfaction Respond to customer inquiries via phone and email Follow up on sales leads and identify customer needs for personalized solutions Build and maintain strong customer relationships to drive repeat business and loyalty Experience with NetSuite is a Major Plus

Customer Service Representative | Manufacturing / Automotive About the Role We're hiring a Customer Service Representative to manage customer orders, handle inquiries, and coordinate with internal teams to ensure accurate and timely fulfillment. This role is ideal for someone with customer service experience in a manufacturing or automotive environment who can handle multiple tasks and work independently. Key Responsibilities Process and verify customer orders for accuracy Respond to customer inquiries related to orders, changes, and delivery status Update order details and customer records in internal systems (SAP or similar ERP) Coordinate with Production, Inventory, and Quality teams to meet customer requirements Maintain order files, bills of material, and routing instructions Prepare and send order confirmations, daily reports, invoices, and shipping documents Support Quality team during new product or process launches Provide backup support to team members when needed Perform general administrative and system maintenance tasks Required Qualifications High school diploma or GED 2+ years of customer service experience (manufacturing or automotive preferred) Strong verbal and written communication skills Proficient in Microsoft Excel, Word, and email systems Detail-oriented with strong organizational skills Ability to work independently with minimal supervision Comfortable working in a fast-paced, deadline-driven environment Willingness to work overtime and weekends if required Preferred Skills Experience working with ERP systems (SAP preferred) Experience coordinating with production or operations teams Strong problem-solving and multitasking abilities

Our team is growing again, and we are looking for a person who can help welcome our customers to our business and assist us with customer service related goals! We are Southern Indiana's best martial arts academy, dance school and camp programs, and we provide classes to children, teens, and adults! Our programs are a blast and we have a high-energy environment! If you love to be around happy people who love achieving goals, then our academy is going to be a perfect fit! Please read below for our requirements: Must have a clean criminal background Must have reliable transportation Must have computer skills including: Microsoft word, (Basic) Microsoft excel, and general Internet search skills. Must have knowledge of social media platforms including: Facebook, Twitter, and Instagram. Must currently own a smart phone and lap top computer. Must have great phone and texting skills. Must be coachable and willing to learn our systems of conducting business. The weekly schedule that this position will include is: Monday - late afternoon to evening Tuesday - late afternoon to evening Thursday - late afternoon to evening Saturday - some morning to early afternoon Visit our websites for more details ***************************** If you feel that you will be the perfect fit for our incredible team, please apply today! We look forward to speaking with you soon! Awesome Sports and Camps By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Awesome Sports and Camps provided the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Job Type: Part-time Pay: $12.00 - $13.00 per hour Benefits: Employee discount Schedule: Evening shift Tuesday evening, Thursday evening, Saturday morning/afternoon Weekend availability Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Work Location: One location Work Remotely: No

GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Part time, variable, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities. Job Responsibilities: Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment Reporting discrepancies that may exist both functional and mechanical on the ground support equipment; Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met Responsible for equipment and ensuring its safe and efficient operating status; Confer with other supervisors and managers to coordinate activities with other departments; Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner; Ability to comply with attendance/tardiness standards. Able to perform under pressure and within fixed time constraints Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations Ensure crews are being briefed before flights on positions to take and how flight will work Other duties as assigned Requirements: Strong understanding of Airline Customer Service Experience in the Airport Ground Handling business. Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc). A proven track record in supervising a business unit. Experience in operational planning and resource allocation. Working knowledge of GSE maintenance issues. Experience and understanding of commercial issues in aviation. Must have a High School diploma, GED Must be at least 18 years of age Capable of processing information in a timely manner Must have and maintain a Valid Driver's License Able to proficiently speak, read, and write in English Basic computer literacy Previous ramp or airline experience Must successfully complete all training requirements and maintain certifications throughout employment Must clear an FBI fingerprint background check Must successfully complete all required training Physical Requirements: Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively Must be physically fit to perform the duties of the job Willing to work outside in all types of weather conditions with exposure to loud noises Specific Working Hours Must be able and flexible to work variable shifts, weekends, and holidays Specific shifts to be determined Must be able to work extended hours on short notice during non-routine operations GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category. GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

This role offers a competitive salary up to $23 per hour, depending on skills and experience, with a generous leave and benefits package. Benefits package includes: 3 Medical Options Dental Vision Employer paid Short and Long term disability 401K with employer match 120 hours Paid Time off 10 paid holidays Potential for company bonus and more! SUMMARY OF POSITION The Customer Relations Specialist manages customer jobs from order approval to finished product, including all front office and production aspects. This position is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Assists in estimating for customers Creates and approves job tickets for the shop floor Manages trouble-shooting of emergency orders for customers Enters Customer Orders in ERP system (Microsoft PrintVis) Utilizes Salesforce to manage communications with sales team, customers and management Follows up on all customer transactions and timelines Provides timely and accurate information to incoming customer order status and product knowledge requests. Processes customer orders/changes/returns according to established department policies and procedures. Provides timely feedback to internal team members regarding service failures or customer concerns. Partners with the sales team to meet and exceed customer service expectations. WORK ENVIRONMENT Most of the time in a professional office setting with some regular time on the production floor. While performing the duties of this job, the employee could be around, moving mechanical parts and vibration ePac believes in a collaborative and cross-trained workforce and encourages all employees to learn all facets of our company. This role will have the ability to learn and train on operational functions throughout the company for career advancements This job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by management. ePac is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EEO Poster

ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities. This position is not eligible for US visa sponsorship. ADI Global Distribution is hiring a Central Sales Group Customer Care team member will report to the Central Sales Group Customer Care Supervisor and will be responsible for offering world-class customer service to all customers. This role requires someone who is motivated, experienced, and dynamic. The candidate must be comfortable working in a fast-paced, entrepreneurial environment that is goal oriented and emphasizes accountability for delivering results. The candidate will perform calm under pressure while meeting customers' needs, have an eye for details, and excellent follow up. JOB DUTIES: Provide every customer with world-class customer service Respond to customer inquiries via incoming phone calls Assist customers with account inquiries, placement of orders, returns, quotes, etc. Exhibit understanding of Resideo products, systems, and procedures Listen attentively to customer needs and concerns Ability to accurately input customer data and leave detailed notes Ability to utilize resources and multi-task through them as needed Must be able to pick up new technologies quickly and have a keen eye for detail Meet expectations in monthly KPIs identified by organization Must be able to meet required schedule adherence guidelines as identified by organization YOU MUST HAVE: Strong verbal and written communication skills 1+ Year Customer Service Must be able to work full-time hours between 8a-8pm ET WE VALUE: Experience using Microsoft Office Products Epicor Prophet 21 Experience Salesforce Experience Bilingual abilities is a plus WHAT'S IN IT FOR YOU: Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3 12 paid holidays each year Four weeks parental leave without using vacation time Team member discounts on company products and other retail/service providers Monday to Friday working hours - no weekends Opportunity to progress within a global business #LI-DJ1 Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.

Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party! We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customer service in a fast-paced environment. Why Work for Valor Oil? At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible. Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission. Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company. Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes: Medical Options Dental and Vision Paid Time Off and Sick Time Paid Holidays Company-Paid Life Insurance 401(k) Match Employee Assistance Program 10 Cents Per Gallon Discount on Gas EVERYDAY! Weekly Pay or Get it when you need it earlier with On Demand Pay Free Fountain Drinks & Coffee Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation. Lots of contests and FUN that you get incentives when you win! Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve. About us Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation. Expanding Our Reach Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states. HOP Shops: More Than a Gas Station When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration! Fuel Your Career with Us - Apply today and help us continue powering the future! Requirements Must demonstrate a strong understanding of and commitment to safety protocols in the workplace. A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed. Must demonstrate a strong work ethic and be reliable in attendance and punctuality Effective verbal and written communication skills are required for interacting with team members, customers, and management. Ability to work collaboratively in a team environment and maintain a positive working relationship. Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively. Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines. Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks. Effective time management skills, with the ability to meet deadlines and prioritize duties. Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving. Familiarity with operating registers, computers, phones, tablets, and loyalty systems. Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio. High school diploma or equivalent, with 1-2 years of customer service experience, preferably in a public-facing role. Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.

R.J. Corman's My Old Kentucky Dinner Train is currently seeking a Reservationist to support everyday function and day-to-day reservations. Accountability: Works with other reservationists to ensure customer information including charges are complete and accurate so that train staff can better serve the customer. Provides the documentation for the communication link to the train. Responsibilities: * Serves as customer service for call-ins requesting to book or needing information * Review upcoming excursion availability and special requests * Assist with building seating chart for excursions * Complete the seating chart for each excursion taking into account customer requests, customers needing boarding assistance, groups, number of customers per wait staff, add on purchases, special occasion celebrations, etc. * Assists with handling the tickets at the depot for arriving guests, making boarding announcements, charging walk-ons at the depot, notifying the kitchen of changes & additions, checking depot for readiness before guests arrive, turning on the depot music, cleaning up depot after guests board, etc. * Receive, charge, package and ship orders for Golden Spike Dressing and for other gift shop sales such as model train sales. Maintain a file of filled orders by order date. * Work with Group Sales & Guest Relations Manager on all aspects of group sales including greeting buses, reviewing spreadsheets, sending information to groups, etc. * Attend weekly & monthly staff meetings to discuss safety, upcoming events & service issues. * Keep management informed of customer requests for additional unscheduled runs & any other customer requests that we could work to fill. * Make customer satisfaction your highest priority. * Perform other duties as assigned. Physical Requirements: Traveling and working on a moving train, limited lifting, up to 50 pounds for movement of supplies and equipment; hand and finger dexterity for use of keyboard skills; ability to use telephonic equipment in course of work. Environmental Conditions: Performs duties on moving train and administrative office. Position will require irregular hours including nights, weekends and Holidays. Must be able to balance and prioritize demands from a variety of sources, both internal and external.

Must have night and weekend availability. We're looking for someone passionate about wellness products with a desire to be a resource of knowledge for our customers. Prior experience is a plus, but we provide ongoing training and education. This position should strive to always provide prompt friendly customer service. This position reports to the Store Manager. and Assistant Manager This position should not exceed 29 hours each week. Responsibilities include, but are not limited to: Primary Responsibilities • Know and follow store policies and procedures. • Be a mature and productive team member. • Relate and interact with co-workers in a harmonious and respectful manner. • Follow the work schedule assigned by the manager. • Keep the store safe for customers and staff. • Answer and route phone calls, take messages as needed. • Perform tasks assigned by the store manager and department manager. • Alert PIC or store manager to potential shoplifters, disorderly customers, safety concerns, equipment problems or other emergencies, in a timely manner. • Attend department and all-staff meetings. • Assist in shadow training new hires in department duties and procedures when requested. Customer Service • Provide excellent customer service at all opportunities. • Greet customers • Relate and interact with customers in a harmonious and respectful manner. • Pass on customer requests and feedback to appropriate person. Grocery and Wellness Stocking Responsibilities • Stock shelves and end caps fully, and face items on shelves. Move back stock to shelves when possible. • Rotate older stock to front, making space for new stock and following department procedures. • Label items accurately with price tags or signs. Report price discrepancies to Department Managers or department managers. • Receive and stock local orders and larger weekly deliveries, following established procedures. • Assist Department Managers with receiving deliveries as requested. • Maintain established organization of products on the shelves as defined by the shelf tags. Produce Stocking Responsibilities • Ensure backstock is worked consistently and accurately. • Ensure top sellers are stocked daily. Cashier Responsibilities • Check out customer purchases quickly and accurately, using correct prices, PLU's and departments. • Call for back-up as needed so customers are checked out quickly. • Follow the procedures for cashiering as described in our cashiering policies and procedures manual. • Bag customer purchases as needed and ask customer if they need assistance. For those needing assistance, carry out groceries or call for assistance as needed. • Price and stock items, organize, clean, or do items on 'to dos list' that are appropriate for a cashier to do when there are no customers to be checked out. • Maintain checking area in clean, orderly condition. • Handle returns from customers. Ensure returned items are properly disposed of and recorded or routed to the correct person. Cash Handling • Close and balance the cash drawers accurately at the end of your shift, following our procedures. Store Maintenance • Keep shelves, coolers, counters, and bins in clean, orderly condition. Clean up spills and messes as needed. • Keep bathrooms clean and well stocked. • Keep department equipment in assigned area, clean and in working order. • Use equipment safely, monitor cooler and freezer temperatures. This list of job responsibilities is considered a general outline of the position. This position is expected to do whatever it takes to get the job done to ensure the successful operation of the store and of Rainbow Blossom. This position will require you to be able to lift up to 20 pounds often and up to 50 pounds rarely. This position will mostly be indoors in a climate-controlled environment, with regular outdoor exposure, which could consist of hot and cold temperatures as well as potential exposure to wind and precipitation. This position will be expected to stand, walk, bend, twist, and pack often; to squat or kneel often; and to climb rarely.

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Customer Service Representative (CSR) - Tom Drexler Plumbing, Heating, Air & Electric Work Type: Full-Time Schedule: Tuesday-Saturday 9:30am-6:30pm - NOTE: TRAINING HOURS WILL DIFFER FOR FIRST FEW WEEKS Compensation: $16-$19 per hour Reports To: Customer Service Manager About Tom Drexler Plumbing, Heating, Air & Electric For more than 30 years, Tom Drexler Plumbing, Heating, Air & Electric has been Louisville's trusted name in residential services. We've built our reputation on exceptional customer care, honest business practices, and a commitment to developing long-term careers for our employees. We are a performance-driven company where your contributions directly impact our success. Why Join Our Team? Weekly pay Full Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off (PTO) and Paid Holidays Company-paid Life Insurance, Short- and Long-Term Disability Employee Assistance Program (EAP) Opportunities for advancement-promotion from within encouraged Supportive, team-oriented company culture What We're Looking For Required: Previous call center or customer service experience Strong communication and active listening skills Customer-first mindset with the ability to de-escalate and resolve concerns Proficiency with Microsoft Office and customer management systems Ability to multitask and thrive under fast-paced, high-pressure conditions Dependable, punctual, and detail-oriented Ability to pass a criminal background check and drug screening NOTE: Will need to be able to commit to this schedule: Tuesday-Saturday 9:30am-6:30pm (Sundays & Mondays are Days OFF weekly) Preferred: Experience in residential services or dispatch/call center environment What You'll Do Handle a high volume of inbound calls with professionalism, accuracy, and confidence Convert inbound inquiries into scheduled, revenue-generating service appointments Make outbound calls to schedule, confirm, and follow up on customer appointments Resolve customer concerns calmly and professionally in real time Enter and maintain data accurately within CRM systems (attention to detail is critical) Partner with field technicians and internal teams to eliminate scheduling errors Follow up with customers after service to ensure satisfaction and identify additional needs Participate in ongoing training and stay updated on service offerings, promotions, and procedures Pre-Employment Requirements All employment offers are contingent upon successful completion of a criminal background check and drug screening, conducted in compliance with applicable laws and regulations. Disclaimer The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. EOE Tom Drexler Plumbing, Heating, Air & Electric is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all employees.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly. **The Main Responsibilities** + Build **long-term, value-based relationships** with decisionmakers and influencers to understand the customer's landscape and establish loyalty + **Manage overall customer metrics** , including usage data, health indicators and renewal dates to align with customer objectives + Evaluate **product and portal** **adoption maturity level** to address roadblocks and provide best practices and a prescriptive approach to address needs + Construct and implement a **customer success plan** across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes + **Recognize opportunities for expansion** based on knowledge of the Lumen portfolio, partnering with sales as necessary + Implement **revenue management practices** driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customer success,** identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Partner with sales, delivery & support to set proper expectations and ensure **successful deployment of solutions and services** + Responsible for defining and executing **renewal strategy** via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins **What We Look For in a Candidate** + Experience: 7+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience in working with complex, Fortune 500, multi-divisional, international customer + Comfortable presenting, consulting, and advising at C-level and other executives + Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $88,562 - $147,606 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $92,996 - $154,996 in these states: CO HI MI MN NC NH NV OR RI $97,419 - $162,364 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process." Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-JB1 Requisition #: 341089 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Bardstown, KY "You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." You enjoy people and providing friendly, accurate service to customers as well as your teammates and managers. Key responsibilities include greeting customers in the restaurant or drive--thru, taking and ringing up orders, handling payment and thanking customers. You'll also prepare and store food ingredients, assemble food and beverage orders, check to make sure they're correct, package products, and maintain a clean, safe work and dining environment. Team Member behaviors include: * Being friendly and helpful to customers and co--workers. * Meeting customer needs and taking steps to solve food or service issues. * Working well with teammates and accepting coaching from management team. * Having a clean and tidy appearance and work habits. * Communicating with customers, teammates and managers in a positive manner. Please Note: this position schedule is looking for a start time of 9:00 PM or later.

Work at HOP Shops, Home of the World-Famous Disco Bathrooms and Disco Bathroom Wedding, with over 150 million views on TikTok, YouTube, and Instagram-featured on popular late-night shows! Plus, every bathroom break is a disco party! We are looking for friendly and reliable Customer Service Associates to provide fast, efficient, and welcoming service to our customers. Responsibilities include operating the cash register, handling cash and card transactions accurately, maintaining store cleanliness, and restocking shelves as needed. The ideal candidate has strong communication skills, a positive attitude, and a commitment to excellent customer service in a fast-paced environment. Why Work for Valor Oil? At Valor Oil, we're more than just a company, we're a family. As a third-generation, family-owned business, we take pride in fostering a workplace that values collaboration, innovation, and integrity. Working here means being part of a dynamic team that is committed to delivering high-quality energy solutions while continuously pushing the boundaries of what's possible. Impactful Work: As a growing company with a deep commitment to quality, you'll have the opportunity to make a real difference every day-whether you're working on the front lines or behind the scenes. Your contributions will directly impact on the success and growth of Valor Oil. Our mission is to Keep Your World Running by Providing Unmatched Value to Our Customers. By joining Valor Oil, you'll be a key part of this mission. Career Growth: We're invested in your future. Valor Oil offers a variety of professional development opportunities, training, and a clear pathway for career advancement. As we grow, so do the opportunities for you to grow within the company. Competitive Benefits: We provide a comprehensive benefits package designed to support your health, well-being, and financial security. This includes: Medical Options Dental and Vision Paid Time Off and Sick Time Paid Holidays Company-Paid Life Insurance 401(k) Match Employee Assistance Program 10 Cents Per Gallon Discount on Gas EVERYDAY! Weekly Pay or Get it when you need it earlier with On Demand Pay Free Fountain Drinks & Coffee Staffing Incentives - When you help out another store 16 hours, you get 7000 loyalty points to show our appreciation. Lots of contests and FUN that you get incentives when you win! Community Impact: We're proud of our roots in Owensboro, KY, and our continued growth across the region. Working at Valor Oil means being part of a company that's invested in supporting local communities and making a positive impact in the areas we serve. About us Our Story Founded in Owensboro, KY, Valor Oil has grown from a third-generation family business to a leader in the petroleum distribution industry. With decades of experience, we offer a wide range of high-quality products, including major brand gasoline, diesel fuels, racing fuels, lubricants, antifreeze, and more. Over the years, we've expanded from a regional operation to serving customers across multiple states, all while maintaining our commitment to high standards of service and innovation. Expanding Our Reach Valor Oil doesn't just supply retail fuel-we're a diverse, multi-faceted operation. We proudly run 13 convenience stores in Northern Kentucky and Ohio, known as HOP Shops, where we offer a unique, fun experience alongside fuel and convenience products. Additionally, our wholesale fuel distribution network spans over 120 dealer locations across 4 southeastern states. HOP Shops: More Than a Gas Station When you visit a HOP Shop, you're not just getting great service-you're getting an unforgettable experience. Famous for our viral Disco Bathrooms, we've captured over 150 million views on platforms like TikTok, YouTube, and Instagram. Each visit to a HOP Shop is a chance to fuel up and take a break in a one-of-a-kind environment, where every bathroom break is a mini celebration! Fuel Your Career with Us - Apply today and help us continue powering the future! Requirements Must demonstrate a strong understanding of and commitment to safety protocols in the workplace. A safety-first mindset is required. Candidates must be willing to follow safety guidelines and complete safety training as needed. Must demonstrate a strong work ethic and be reliable in attendance and punctuality Effective verbal and written communication skills are required for interacting with team members, customers, and management. Ability to work collaboratively in a team environment and maintain a positive working relationship. Must possess critical thinking and problem-solving skills to identify issues and find solutions effectively. Attention to detail and accuracy in performing tasks, following procedures, and meeting deadlines. Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks. Effective time management skills, with the ability to meet deadlines and prioritize duties. Good judgment and decision-making skills, social and verbal interaction skills, ability to memorize and retain information, proficiency in reading, writing, math (counting currency), and problem-solving. Familiarity with operating registers, computers, phones, tablets, and loyalty systems. Must be 20 years old in Kentucky (due to alcohol/tobacco sales) and 18 years old in Ohio. High school diploma or equivalent, with 1-2 years of customer service experience, preferably in a public-facing role. Ability to stand for up to 8 hours and lift up to 20 pounds. Must be able to stock and clean the store, both inside and outside.

R.J. Corman's My Old Kentucky Dinner Train is currently seeking a Reservationist to support everyday function and day-to-day reservations. Accountability: Works with other reservationists to ensure customer information including charges are complete and accurate so that train staff can better serve the customer. Provides the documentation for the communication link to the train. Responsibilities: • Serves as customer service for call-ins requesting to book or needing information • Review upcoming excursion availability and special requests • Assist with building seating chart for excursions • Complete the seating chart for each excursion taking into account customer requests, customers needing boarding assistance, groups, number of customers per wait staff, add on purchases, special occasion celebrations, etc. • Assists with handling the tickets at the depot for arriving guests, making boarding announcements, charging walk-ons at the depot, notifying the kitchen of changes & additions, checking depot for readiness before guests arrive, turning on the depot music, cleaning up depot after guests board, etc. • Receive, charge, package and ship orders for Golden Spike Dressing and for other gift shop sales such as model train sales. Maintain a file of filled orders by order date. • Work with Group Sales & Guest Relations Manager on all aspects of group sales including greeting buses, reviewing spreadsheets, sending information to groups, etc. • Attend weekly & monthly staff meetings to discuss safety, upcoming events & service issues. • Keep management informed of customer requests for additional unscheduled runs & any other customer requests that we could work to fill. • Make customer satisfaction your highest priority. • Perform other duties as assigned. Physical Requirements: Traveling and working on a moving train, limited lifting, up to 50 pounds for movement of supplies and equipment; hand and finger dexterity for use of keyboard skills; ability to use telephonic equipment in course of work. Environmental Conditions: Performs duties on moving train and administrative office. Position will require irregular hours including nights, weekends and Holidays. Must be able to balance and prioritize demands from a variety of sources, both internal and external.

Must have night and weekend availability. We're looking for someone passionate about wellness products with a desire to be a resource of knowledge for our customers. Prior experience is a plus, but we provide ongoing training and education. This position should strive to always provide prompt friendly customer service. This position reports to the Store Manager. and Assistant Manager This position should not exceed 29 hours each week. Responsibilities include, but are not limited to: Primary Responsibilities • Know and follow store policies and procedures. • Be a mature and productive team member. • Relate and interact with co-workers in a harmonious and respectful manner. • Follow the work schedule assigned by the manager. • Keep the store safe for customers and staff. • Answer and route phone calls, take messages as needed. • Perform tasks assigned by the store manager and department manager. • Alert PIC or store manager to potential shoplifters, disorderly customers, safety concerns, equipment problems or other emergencies, in a timely manner. • Attend department and all-staff meetings. • Assist in shadow training new hires in department duties and procedures when requested. Customer Service • Provide excellent customer service at all opportunities. • Greet customers • Relate and interact with customers in a harmonious and respectful manner. • Pass on customer requests and feedback to appropriate person. Grocery and Wellness Stocking Responsibilities • Stock shelves and end caps fully, and face items on shelves. Move back stock to shelves when possible. • Rotate older stock to front, making space for new stock and following department procedures. • Label items accurately with price tags or signs. Report price discrepancies to Department Managers or department managers. • Receive and stock local orders and larger weekly deliveries, following established procedures. • Assist Department Managers with receiving deliveries as requested. • Maintain established organization of products on the shelves as defined by the shelf tags. Produce Stocking Responsibilities • Ensure backstock is worked consistently and accurately. • Ensure top sellers are stocked daily. Cashier Responsibilities • Check out customer purchases quickly and accurately, using correct prices, PLU's and departments. • Call for back-up as needed so customers are checked out quickly. • Follow the procedures for cashiering as described in our cashiering policies and procedures manual. • Bag customer purchases as needed and ask customer if they need assistance. For those needing assistance, carry out groceries or call for assistance as needed. • Price and stock items, organize, clean, or do items on 'to dos list' that are appropriate for a cashier to do when there are no customers to be checked out. • Maintain checking area in clean, orderly condition. • Handle returns from customers. Ensure returned items are properly disposed of and recorded or routed to the correct person. Cash Handling • Close and balance the cash drawers accurately at the end of your shift, following our procedures. Store Maintenance • Keep shelves, coolers, counters, and bins in clean, orderly condition. Clean up spills and messes as needed. • Keep bathrooms clean and well stocked. • Keep department equipment in assigned area, clean and in working order. • Use equipment safely, monitor cooler and freezer temperatures. This list of job responsibilities is considered a general outline of the position. This position is expected to do whatever it takes to get the job done to ensure the successful operation of the store and of Rainbow Blossom. This position will require you to be able to lift up to 20 pounds often and up to 50 pounds rarely. This position will mostly be indoors in a climate-controlled environment, with regular outdoor exposure, which could consist of hot and cold temperatures as well as potential exposure to wind and precipitation. This position will be expected to stand, walk, bend, twist, and pack often; to squat or kneel often; and to climb rarely.

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!