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  • Retail Associate

    West Lubbock Tx 3.7company rating

    Customer service associate job in Lubbock, TX

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $28k-33k yearly est. Auto-Apply 60d+ ago
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  • Juris Customer Success Consultant

    Lexis Nexis 4.4company rating

    Customer service associate job in New Home, TX

    Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $63.8k-106.4k yearly Auto-Apply 48d ago
  • Supervisor, Customer Services

    Envoy Air Inc. 4.0company rating

    Customer service associate job in Lubbock, TX

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment. #envoyoversight We can recommend jobs specifically for you! Click here to get started.
    $30k-39k yearly est. Auto-Apply 8d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service associate job in Lubbock, TX

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-34k yearly est. 2d ago
  • CSA PM1 Technician

    Warren Cat 4.3company rating

    Customer service associate job in Lubbock, TX

    TEAM UP WITH US! The CSA PM1 Technician is responsible for keeping customer equipment running and deal with customers in all situations. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Performs field inspections and pulls oil sample on Engine. * Completes inspection on Engine/Generator package and completes Cat Inspect application with pertinent information. * Reports to CSA supervisor, customer and PSSR any problems found or anticipated repairs. WHAT YOU'LL NEED: * Ability to work independently and follow instructions as given. * Knowledge of Caterpillar equipment. * High school diploma or general education degree (GED). * Valid drivers' license and good driving record. Will have to get a CDL. * Computer knowledge a plus. * Excellent customer service. * Effective communication skills to relay varying information to customers and other employees in writing, verbally, or diagram. * Successfully complete Work Steps assessment. WHY WORK WITH US? * We like to take care of business and have fun doing it! * We offer health, dental, vision, life, and more as a comprehensive benefits package. * Don't you want to work with awesome people? IMPORTANT INFORMATION: While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Required travel up to 60%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA
    $24k-32k yearly est. Auto-Apply 34d ago
  • Retail Associates

    Mardel Careers 4.2company rating

    Customer service associate job in Lubbock, TX

    Mardel Christian & Education is looking for an energetic individual to join the Lubbock, TX team. A willingness to learn, look toward success, and ability to work in a fast-paced environment is desired. Current part-time hourly range is $15.75 - $16.75 an hour! Job Description - Requirements Math proficiency required 1 year of relevant experience preferred but not required 1 year of Customer Service, Sales and Cash Handling experience preferred Must be available evenings and weekends Strong attention to detail, self motivated and dependable Previous experience with 10 key preferred If you are interested in this exciting position, please apply today! Mardel Christian & Education is an Equal Opportunity Employer. For reasonable accommodation of disability during the hiring process call (877) 303-4547.
    $15.8-16.8 hourly 11d ago
  • Juris Customer Success Consultant

    RELX 4.1company rating

    Customer service associate job in New Home, TX

    Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $63.8k-106.4k yearly Auto-Apply 48d ago
  • Retail Associate

    Central Lubbock Tx

    Customer service associate job in Lubbock, TX

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $23k-29k yearly est. Auto-Apply 60d+ ago
  • Customer Service Facility Attendant

    Spinxpress

    Customer service associate job in Lubbock, TX

    At SpinXpress, we're all about creating a vibrant and fun work environment while delivering an outstanding customer service experience. As a Customer Service Facility Attendant, you'll play a key role in this mission by bringing your energy, attention to detail, and positive attitude to our team. We're not just about laundry; we're about building a people-first culture where growth, fun, and flexibility are part of the everyday experience. Join us and be part of an innovative company that truly values your potential. Whether you're starting your career or seeking new opportunities, SpinXpress offers a path to grow your skills and advance into leadership roles. Our team culture is engaging, with games, challenges, and prizes to keep things exciting. Plus, with flexible part-time shifts and a commitment to career development, your journey with us can be as dynamic as you make it. If you're ready to make a meaningful impact and have some fun along the way, apply today, and let's start this exciting journey together! Customer Service / Team Work / Community Satisfaction / Career Growth Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized facility Be a part of changing the way people think about laundry Build strong customer relationships within our communities by providing an Excellent Customer Service Experience Greet, Help, and Thank our customers Respond with urgency to customer inquiries, product and service questions, along with any customer issues Maintain a great visual presentation of our merchandise Educate and share our services, products, and promotions - sharing value for our customers Follow our company policies and procedures Comply with our uniform dress code Prioritize both Customer and Associate Safety Report in a timely manner all equipment, machines, and building maintenance opportunities Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities Be an integral part of our organization and help drive our growth: There'll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we're looking for at our facilities Availability / Team Player / Outgoing Enthusiasm, high energy, initiative, and professionalism Basic computer knowledge Ability to communicate effectively Ability to work on time and when scheduled Ability to multitask What you will earn: This is a Part-time Position, but you can work as many shifts as you like Flexible shifts. We'll work with your schedule to get a routine that works for you and your life - available mornings, evenings, weekends, and overnights One-on-one time with different leaders in the company to help you achieve your personal goals. Talent Development support for our upcoming leaders to staff, and a place for our continued company growth Access to an internal social media app to connect with colleagues from other facilities Engage in friendly competition with coworkers and other stores, earning rewards for exceeding productivity goals
    $23k-31k yearly est. 60d+ ago
  • Dispatcher / Customer Service Support

    Snelling 4.4company rating

    Customer service associate job in Lubbock, TX

    Job Description DISPATCHER / CUSTOMER SERVICE SUPPORT Full-Time | On-Site | Lubbock, TX Schedule: Approximately 40-45 hours per week (7:30 AM-5:30 PM); seasonal overtime may be required Pay: $18-19/hr + excellent benefits and OT opportunity ABOUT THE OPPORTUNITY Snelling is partnering with a well-established service-based organization in Lubbock to identify a highly organized and customer-focused Dispatcher to support daily field operations and customer communications. This role is central to coordinating technicians, managing schedules, and ensuring customers receive timely updates and a high-quality service experience. In addition to dispatching responsibilities, this position cross-trains and provides backup support for Customer Service functions, offering variety and long-term growth potential. This opportunity is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving in real time, and can balance internal logistics with professional customer interaction. WHAT YOU WILL DO Dispatch & Scheduling Responsibilities Coordinate and dispatch field technicians based on skill level, location, job priority, and availability Build and adjust daily and multi-day schedules to maximize efficiency and service capacity Accurately estimate drive times and job durations to optimize routing and technician productivity Communicate proactively with customers regarding appointment confirmations, arrival windows, and schedule changes Respond calmly and effectively to urgent requests, reschedules, and service disruptions Maintain awareness of on-call rotations and assist with contingency planning during peak periods Communication & Operational Support Relay clear, accurate information to technicians via dispatch software, phone, radio, or email Partner with inventory, warehouse, and internal teams to ensure parts and materials readiness Monitor technician performance metrics and assist with documentation, debriefs, and reporting Prepare customer packets, paperwork, and next-day call lists in advance to support smooth daily operations Customer Service & CSR Backup Support Serve as backup support for inbound and outbound customer service calls as needed Assist with appointment booking, customer inquiries, and issue resolution Update customer records accurately within internal systems Support billing, payment verification, and follow-up communication when required Help maintain a professional, welcoming front-office experience WHAT WE'RE LOOKING FOR High school diploma required; associate degree or related coursework a plus Prior experience in dispatching, call center operations, customer service, or scheduling preferred Strong computer skills with the ability to learn dispatch and service management software Excellent verbal and written communication skills Highly organized with strong attention to detail and follow-through Ability to prioritize, multitask, and make sound decisions under pressure Professional demeanor with the ability to build trust, manage conflict, and maintain accountability Adaptable, team-oriented, and comfortable in a fast-paced, customer-driven environment WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Office-based role with extended periods of sitting and phone use Occasional walking, bending, and light lifting (up to approximately 30 lbs) Ability to communicate clearly via phone for extended periods Moderate noise level typical of a call center or service office environment Position may involve seasonal overtime and occasional extended workdays
    $18-19 hourly 7d ago
  • Retail Associate

    Goodwill Industries of Northwest Texas 3.7company rating

    Customer service associate job in Plainview, TX

    Job Title: Retail Associate Reports To: Retail Management Status: Full or Part-time; Non-Exempt Department: Retail MISSION STATEMENT Goodwill is a local non-profit helping people overcome challenges, build skills, find jobs, and grow careers. We achieve our mission through implementing Goodwill's core values of integrity, inclusiveness, innovation, and empathy--values that promote and strengthen self-worth and skills that help individuals maintain long-term employment and an improved standard of living. Summary: Our Retail Associates are the face of our mission to our customers and the community. As such, we expect our Retail Associates to always work with integrity and a positive attitude. Retail Associates are responsible for handling a variety of donated goods, collecting donations at the donor's door, processing, pricing, stocking, merchandising, performing cash register transactions, and providing recovery on the sales floor. They are required to be customer/donor-focused, operate with minimum supervision, and understand business demands. Essential Duties and Responsibilities: Demonstrate the Mission of Goodwill Industries of Northwest Texas on a daily basis: “Goodwill is a local non-profit helping people overcome challenges, find jobs & grow careers.” Demonstrate the Core Four in all interactions: “Be Honest, Be on Time, Work Hard and Be Respectful of Others.” Provide excellent customer service to both external and internal customers. Smile and greet all customers as they enter the location. Become familiar with and follow the GINWT Guidelines. Always maintain good personal hygiene and appearance. Perform necessary work to ensure store cleanliness. Adhere to all Goodwill policies, procedures, and regulations. Production and Pricing Quota driven environment: Textile Quota - Minimum of 75 pieces per processor per hour Hardline Quota - Minimum of 2 bins per processor per hour Receive items from the staging area while maintaining a clean and orderly workstation. Make a visual survey to determine a) the type of wares/textile: and quality of goods: b) possible safety hazards and, c) any offensive odors. Sort and place in separate containers items by category as described in the guidelines. Recognize and set aside items that may be collectible or that may have a higher-than-usual value. Handle merchandise to ensure minimal damage. Do not mix items that will result in damage. Packing wares in an appropriate manner for store shipment. Set aside seasonal items (Christmas, Halloween, etc.) for warehouse storage. Ensure that hazardous items (jagged/broken glass, hypodermic needles, etc.) are properly discarded. Sales Floor Present a friendly, cooperative attitude to the public at all times. Help load and unload store merchandise as needed. Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing. Notify the Store Manager of low and overstocked items. Cashiering Performs all register transactions accurately. Maintain sales floor and cash register stock level according to standards. Adhere to GINWT Over/Short Policy Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing. Donations Receive and record donations from the public. Sort donations according to company guidelines Other duties as assigned. Supervisory Responsibilities: None Qualifications: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Requires the ability to be consistently at work and on time on scheduled workdays. Interacts and works respectively with customers and staff who are livingwith disabilities. Demonstrates sensitivity and the ability to communicate with a diverse population. Conveys information clearly through verbal communication. Works independently while fostering a strong team atmosphere. Demonstrates professionalism, integrity, and ethical behavior. Education and/or Experience: High school or GED preferred. Basic math skills Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Lift or move up to fifty (50) pounds of clothing and housewares safely on and off retail shelving fixtures up to ten (10) feet high, clothing racks four (4) feet high, and z-racks six (6) feet high. Push and pull z-racks holding up to one hundred (100) pieces of clothing and weighing a minimum of 150 pounds. The ability to bend and reach into gaylords five (5) feet high to remove clothing and housewares. Manual dexterity to fasten and unfasten buttons; snaps and zippers; operate cash registers and tagging guns. Stand for long periods throughout the day. The ability to perform a combination of tasks for extended periods such as stooping, bending, kneeling, crouching, crawling, lifting, reaching, carrying, pushing or pulling objects, to sorting and hanging clothing, and placing housewares on shelves and racks. Demonstrate visual acuity to evaluate donated items for quality. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the environment is usually moderate. Goodwill Industries of Northwest Texas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • Retail Sales Associate (Early Morning) - Central Plaza

    The Gap 4.4company rating

    Customer service associate job in Lubbock, TX

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. . What You'll Do * Consistently treat all customers and employees with respect and contribute to a positive work environment. * Promote loyalty by educating customers about our loyalty programs. * Seek out and engage with customers to drive sales and service using suggestive selling. * Enhance customer experience using all omnichannel offerings. * Be accountable to personal goals which contribute to overall store goals and results. * Support sales floor, fitting room, cash wrap, back of house, as required. * Maintain a neat, clean and organized work center. * Handle all customer interactions and potential issueseturns courteously and professionally. * Execute operational processes effectively and efficiently. Who You Are * A good communicator with the ability to effectively interact with customers and your team to meet goals. * A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. * Passionate about retail and thrive in a fastpaced environment. * A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $24k-34k yearly est. 49d ago
  • TPWD - Staff Services Officer III (Internal Applicants Only)

    Texas Parks and Wildlife Department 4.1company rating

    Customer service associate job in Lubbock, TX

    TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. EXCELLENT BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return-to-Work Program. For new employees or rehires, health insurance is available on the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. PLEASE NOTE: All applications must contain complete job histories in the WORK HISTORY SECTION to include * Job Title * Dates of employment (month/year) * Hours worked per week * Name of Employer, Name of Supervisor and Phone Number * Description of duties performed * Volunteer experience credit is counted toward any experience requirement. Please list those experiences to receive credit towards meeting the minimum requirements. * Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. * Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. * College Transcripts are required at the time of interview (unless otherwise noted on the posting) if education is used to meet the minimum requirements of the job posting. A copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. * Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. * Work In Texas (WIT) Applications: WIT applicants are required to complete the supplemental questions to be considered for the posting. To complete the supplemental questions, login to CAPPS Recruit. IF THIS INFORMATION IS NOT SUBMITTED, YOUR APPLICATION WILL BE CONSIDERED INCOMPLETE. NEED HELP? Watch our VIDEO ON HOW TO APPLY FOR JOBS MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Staff Services Officer I-V Army 36B, 42A, 51C, 89A, 92A, 92Z, 36A, 42B, 42H, 51C, 70C, 70F, 92A, 420A, 920A, 920B Staff Services Officer I-V Navy LS, LSS, PS, YN, YNS, 120X, 641X Staff Services Officer I-V Coast Guard SK, YN, F&S, FIN10, PERS, SEI11, SEI15, WEPS Staff Services Officer I-V Marine Corps 0111, 0147, 0161, 0171, 0431, 0491, 3152, 4821, 8411, 8412, 0102, 0160, 0170, 0430, 2102, 4801, 4802, 4803, 4804, 4810, 6607, 8840, 8862 Staff Services Officer I-V Air Force 2G0X1, 3F0X1, 3F1X1, 4A1X1, 8A200, 8U000, 16GX, 20C0, 30C0, 38FX, 60C0, 63AX, 63G0, 63S0 Staff Services Officer I-V Space Force 63A * More information on military occupational specialty codes can be found below: ***************************************** ********************************************************************************** MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must attach the required documentation referenced below at the time your application is submitted. If you have questions regarding this requirement, please visit our Military Employment Reference page at ************************************** Required forms that will need to be attached with application for Military Employment Preference: * Veteran- DD214 showing honorable discharge or Statement of Service (only for transitioning service members who have not reached their date of separation). * Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. * Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. * Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active-duty military orders. * Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. HIRING CONTACT: Major Chris Daigle, ************** PHYSICAL WORK ADDRESS: Law Enforcement Region 6 - Lubbock, 1702 Landmark Ln, Suite 1, Lubbock, TX 79415 GENERAL DESCRIPTION NOTE: INTERNAL POSTING, OPEN TO TPWD EMPLOYEES ONLY. Under the direction of the Major, Game Warden, this position performs complex (journey-level) staff services work. Plans, coordinates and performs duties involving several staff services functions such as human resources, accounting, budgeting, purchasing, training, payroll, records management, and/or property management. Plans and coordinates special and administrative assignments and/or programs. Coordinates various records processing activities and responds to inquiries requiring the interpretation of regulations, regulations, policies and procedures. Provides assistance to and coordinates activities among several staff services functions and roles such as division directors, supervisors/managers, and/or staff. May provide guidance to others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. ESSENTIAL JOB DUTIES: % of Time Essential Job Duties by Category 15 % Human Resource, Training and/or Payroll Duties: In consultation with the Human Resources Division, prepares, edits, and distributes correspondence, reports, forms, and documents. Plans and coordinates special and administrative assignments or programs. Coordinates varied records processing activities requiring the application of policies and procedures. Assists in interpreting and ensuring compliance with applicable federal, state and local laws, rules, and regulations. May coordinate and schedule training for agency employees. May coordinate and assist with developing job postings and screening applicants; and may answer policy and procedure questions on promotions, demotions, merit increases, transfers, and separation of employees. May process employee payroll changes, handle employee leave requests, and serve as leave coordinator. 50% Purchasing, Accounting and/or Budgeting Duties: May order merchandise, supplies, and equipment in accordance with state and agency requirements. May prepare and track all procurement requests in accordance with all state and agency requirements. May process purchase orders, coordinate and monitor expenditures, and maintain inventory. 20% Travel, Records and/or Property Management Duties: May coordinate and schedule travel for agency employees and serve as travel coordinator. Develops and maintains records, filing systems and perform record retention work including coordinating with staff on disposal of records according to the agency retention schedule. Assists with analyzing internal processes and recommending and implementing procedural or policy changes to improve operations. May perform facilities management functions such as submitting work order requests and completing reports. May maintain equipment, materials, and supplies. 10% Other Division Specific Job Duties: Provides Office Support - Receives and disseminates Regional or Division information. Answers customer and employee questions by phone and in person concerning Parks & Wildlife rules and regulations. 5% Marginal Job Duties: Performs additional duties as assigned. Complies with Agency, Division and Department rules, regulations, and procedures. MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: Five years of administrative support experience. Experience in planning, coordinating and performing staff services functions such as office management, business administration, human resource administration, purchasing or budget preparation work. Experience providing assistance to several positions such as division directors, supervisors/managers, and/or staff related to various staff services functions. Experience preparing, editing, and distributing correspondence, reports, forms or documents. Experience providing guidance to others. NOTE: Experience may have occurred concurrently. Licensure: Must successfully complete the Texas Comptroller of Public Accounts Basic Texas Purchaser Course within six months of employment hire date if required by agency or divisional leadership. Must possess a valid State of Texas driver's license. NOTE: Retention of position contingent upon obtaining and maintaining required license and completion of required training. ACCEPTABLE SUBSTITUTIONS Education: Thirty semester hours from an accredited college or university may substitute for one year of experience with a maximum substitution of two years' experience. PREFERRED QUALIFICATIONS Experience: Experience in office management. Experience in accounting, auditing and/or finance. Experience in budget preparation and analysis. Experience in preparation of budgetary and forecasting measurement and reporting. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of fiscal control or budgeting techniques. Knowledge of administrative support. Knowledge of human resource administration. Knowledge of practices and policies in purchasing and accounting. Skill in coordinating activities. Skill in the use of a computer and/or applicable software. Skill in critical thinking. Skill in using Microsoft Office Suite, Virtual meeting platforms (MS Teams, Zoo, Webex, etc), and/or Adobe products. Skill in managing several projects simultaneously while meeting deadlines. Skill in knowing how to find information and identifying essential information Ability to study or evaluate programs and propose recommendations. Ability to communicate effectively. Ability to analyze and solve work problems. Ability to use sound judgment and maintain strict confidentiality in dealing with matters of significant consequences. Ability to monitor, analyze, and report on budget development and use of funds. WORKING CONDITIONS Required to work 8 hours per day, 5 days per week. May be required to work overtime, holidays, weekends, and hours other than regularly scheduled with supervisor approval. May be required to operate a state vehicle. Required to travel 5% with possible overnight stays. Must be in compliance with the Texas CJIS Systems Access Policy. Required to pass a national fingerprint-based background check to maintain employment. Required to conform to dress and grooming standards, work rules and safety procedures. Required to follow non-smoking policy in all state buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER NEED HELP? Watch our VIDEO ON HOW TO APPLY FOR JOBS
    $53k-78k yearly est. 7d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer service associate job in Lubbock, TX

    Benefits: Employee discounts Health insurance Paid time off Training & development FASTSIGNS #11701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in weekly team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $2,600.00 per month At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $2.6k monthly Auto-Apply 60d+ ago
  • Entry Level Customer Service/Sales

    Global Elite Group 4.3company rating

    Customer service associate job in Lubbock, TX

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!
    $24k-31k yearly est. Auto-Apply 55d ago
  • Merchant Services Officer

    Primelending 4.4company rating

    Customer service associate job in Lubbock, TX

    PlainsCapital Bank is seeking to hire a Merchant Services Officer. The Merchant Services Officer is responsible for the development of new merchant services business, the expansion of existing bank business relationships, and the servicing of existing customers primarily in the area of merchant services. This position will serve as a merchant services point of contact and advisor in product knowledge, basic integration and specialization aspects with a focus on sales. Must be able to report to PCB's Main Bank located @ 5010 University Avenue, Lubbock, TX 79413, without the need for relocation assistance. Bachelor's degree in business or related field OR combination of equivalent relevant work experience and high school diploma, GED, or equivalent required. 3 to 5 years of relevant experience in a customer-facing banking (or related) role required. Previous experience in merchant services or treasury management sales strongly preferred. ETA CPP certification preferred. Self-motivated with strong business development, sales, and negotiation skills. Excellent verbal, written and interpersonal communication skills with the ability to interact with all levels of clients and Bank personnel. Excellent customer service and personal skills. Excellent PC skills, including word processing, presentations, and spreadsheets via Microsoft Office products as well as custom applications and systems. Experience using Salesforce or other CRM (customer relationship management) system a plus. Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment. Generates sales calls and leads with prospective and existing merchants to sell and support credit card processing and other optional services. Analyzes existing merchant statements to determine pricing options and provide client direction. Prepares, delivers, and presents proposals to prospective and existing merchants. Maintains proficiency in the changing environment of payment processing in order to set-up merchants, provide training, and download terminals. Maintains detailed records, reports, and logs pertaining to merchant referrals. Maintains an understanding and knowledge of compliance and risk issues collaborating with management to determine solutions. Answers questions regarding merchant services from customers and internal contacts. Communicates in a clear and succinct manner using multiple platforms. Additional responsibilities as required. The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
    $30k-50k yearly est. Auto-Apply 60d+ ago
  • Relief Customer Service Representative

    Vestis Services

    Customer service associate job in Lubbock, TX

    The Relief Customer Service Representative Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful "Relief CSR" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. --Responsibilities/Essential Functions: Safely operate a company step van or box truck in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. --Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. --Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. --Education: High school degree or equivalent --License Requirements/ Certifications: Valid Driver's License -- Location: Lubbock, TX Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $26k-34k yearly est. 12d ago
  • Retail Sales Associate

    Francesca's Holdings 4.0company rating

    Customer service associate job in Post, TX

    We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do Our Stylist role creates an engaging francesca's guest experience for every guest, every time they shop in our boutique. In this role, you will exude warmth and positive energy, initiating conversation and connecting with guests in a genuine, fun way. While the primary focus of the Stylist role is guest experience, additional responsibilities include: Processing transactions accurately and efficiently using the boutique point-of-sale system. Embracing product knowledge, current trends, and boutique promotions to inspire the guest. Assisting to maintain a visually inspiring boutique including recovery and replenishment of product. Partnering with the leadership team to execute company direction and complete tasks while prioritizing our guest. Adhering to company policies and procedures. What You'll Get A flexible schedule A team member discount Position Requirements Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays Ability to work with a sense of urgency in fast-paced environment Contribute to a positive and fun professional work environment Physical Requirements Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing Must be able to work independently Must be able to lift and carry up to 35 lbs We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer.
    $23k-27k yearly est. Auto-Apply 5d ago
  • Sales Associate

    Rack Room Shoes Inc. 4.2company rating

    Customer service associate job in Lubbock, TX

    31209 Part Time Rack Room Shoes Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation. Duties and Responsibility * Create an excellent shopping experience for our customers through awareness and company service standards. Positive attitude, willingness to serve and well informed. Sales and assistance Promotion of company rewards program and others business initiatives. * Maintain awareness of all current sales promotions. * Maintain merchandise presentation. Ensure stock is well arranged and merchandised properly. Maintain cleanliness and organization of all areas within the store. * Develop and maintain necessary product knowledge and fitting skills. * Maintain an awareness of Loss Prevention concerns involving customers and staff members. * Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed. * When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates. * Process all sales and POS terminal transactions in accordance with policy and procedure. Principal Working Relationships Customers, Sales Associates, Store Management and District/Regional Managers Key Qualifications Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees. Basic communication (both verbal and non-verbal), organization, and math skills. Experience in retail sales, preferably specialty retail or footwear. Basic knowledge of the policies and procedures. Basic visual merchandising skills and an understanding of the Store Presentation Standards. Store Number: 776 Rack Room Shoes 776 Pay Range: West End 2910 W Loop 289 About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Lubbock, Texas US Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
    $21k-28k yearly est. 60d+ ago
  • Customer Service Facility Attendant

    Spinxpress

    Customer service associate job in Lubbock, TX

    Job Description At SpinXpress, we're all about creating a vibrant and fun work environment while delivering an outstanding customer service experience. As a Customer Service Facility Attendant, you'll play a key role in this mission by bringing your energy, attention to detail, and positive attitude to our team. We're not just about laundry; we're about building a people-first culture where growth, fun, and flexibility are part of the everyday experience. Join us and be part of an innovative company that truly values your potential. Whether you're starting your career or seeking new opportunities, SpinXpress offers a path to grow your skills and advance into leadership roles. Our team culture is engaging, with games, challenges, and prizes to keep things exciting. Plus, with flexible part-time shifts and a commitment to career development, your journey with us can be as dynamic as you make it. If you're ready to make a meaningful impact and have some fun along the way, apply today, and let's start this exciting journey together! Compensation: $8 - $12 hourly Responsibilities: Customer Service / Team Work / Community Satisfaction / Career Growth Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized facility Be a part of changing the way people think about laundry Build strong customer relationships within our communities by providing an Excellent Customer Service Experience Greet, Help, and Thank our customers Respond with urgency to customer inquiries, product and service questions, along with any customer issues Maintain a great visual presentation of our merchandise Educate and share our services, products, and promotions - sharing value for our customers Follow our company policies and procedures Comply with our uniform dress code Prioritize both Customer and Associate Safety Report in a timely manner all equipment, machines, and building maintenance opportunities Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities Be an integral part of our organization and help drive our growth: There'll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we're looking for at our facilities Qualifications: Availability / Team Player / Outgoing Enthusiasm, high energy, initiative, and professionalism Basic computer knowledge Ability to communicate effectively Ability to work on time and when scheduled Ability to multitask What you will earn: This is a Part-time Position, but you can work as many shifts as you like Flexible shifts. We'll work with your schedule to get a routine that works for you and your life - available mornings, evenings, weekends, and overnights One-on-one time with different leaders in the company to help you achieve your personal goals. Talent Development support for our upcoming leaders to staff, and a place for our continued company growth Access to an internal social media app to connect with colleagues from other facilities Engage in friendly competition with coworkers and other stores, earning rewards for exceeding productivity goals About Company Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities - Clean, Bright, and Safe - A Better Laundry, That's The SpinXpress Way !
    $8-12 hourly 18d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Lubbock, TX?

The average customer service associate in Lubbock, TX earns between $21,000 and $37,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Lubbock, TX

$28,000

What are the biggest employers of Customer Service Associates in Lubbock, TX?

The biggest employers of Customer Service Associates in Lubbock, TX are:
  1. Family Dollar
  2. Walgreens
  3. Dollar Tree
  4. Warren Equipment
  5. Warren CAT
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