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Customer service associate jobs in Maine - 1,058 jobs

  • Sr Customer Service Representative

    Americold Logistics, LLC 4.7company rating

    Customer service associate job in Portland, ME

    Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
    $30k-35k yearly est. 2d ago
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  • Service Advisor

    Camping World Holdings, Inc. 4.3company rating

    Customer service associate job in Augusta, ME

    Determine specialized product needs and services by working directly with customers. Suggest add-on sales to increase average transactions. Provide price estimates for designated installations prior to scheduling appointments. Keep customers apprised Service Advisor, Advisor, Retail, Compensation
    $37k-53k yearly est. 2d ago
  • Sales Associate

    Boot Barn Holdings, Inc. 4.2company rating

    Customer service associate job in South Portland, ME

    Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the custome Sales Associate, Sales, Associate, Operations, Retail
    $28k-32k yearly est. 7d ago
  • Retail Sales Associate-ELM PLAZA

    Bath and Body Works 4.5company rating

    Customer service associate job in Waterville, ME

    Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Associate, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment. Responsibilities Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. Drive rewards program enrollment and engagement on both the sales floor and at check-out. Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked. Support product replenishment activities and maintain brand standards to keep the store full and abundant. Assist with floorset execution, window changes, visual presentation, and marketing placement as needed. All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. Maintain our values, policies, and procedures. Qualifications Thrives in a customer-first based retail environment. Demonstrated sales and customer experience results in a fast-paced environment. Effective communication skills, being open to feedback, and the ability to adapt quickly. Ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include: Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents. Dental coverage, and vision coverage for frames and eye exams. Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care. No-cost mental health and wellbeing support through our Employee Assistance Program (EAP). On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises. 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses! Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $29k-32k yearly est. 4d ago
  • Retail Associate

    Acadia National Park 3.7company rating

    Customer service associate job in Maine

    Title: Retail Associate Reports To: Retail Manager Department: Retail Assist all guests and visitors of the Company with timely, efficient and professional service adhering to Company standards of ensuring an extraordinary hospitality experience. Responsibilities: Greet customers within 30 seconds of entering the store & provide friendly customer service Achieve and maintain product knowledge to assist customers with purchasing decisions Guide and direct customers to appropriate products of interest and answer related inquiries Assist customers with all park related inquiries (utilizing approved NPS interpretive information) Assist customers making selections by building customer confidence; offering suggestions and opinions Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change Restock and maintain displays (labeling correctly as needed) per Company standards Achieve established sales goals Participate in closing, opening procedures Participate in daily cleaning/maintenance duties Strict adherence to all store policies Contribute to a positive environment where all employees trust and respect each other Understand Company's ISO (Quality and Environmental) management systems, policies, goals and initiatives, and meet the specific responsibilities within these areas Other duties per the Duties checklist and as assigned Position Requirements: Strong organizational skills and attention to detail Excellent communication skills to interact positively with others Ability to multi-task and perform well under pressure Display energy and enthusiasm when working with customers and fellow Associates Dependable to always be on time and on schedule Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs. Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast paced environment. Education and Experience: Education: High school diploma or equivalent Experience: Demonstrated ability to handle general math Minimum 1 year retail sales experience preferred Minimum 1 year experience with POS systems preferred
    $30k-36k yearly est. 60d+ ago
  • Customer Representative Specialist / Bureau of Motor Vehicles

    Department of Health and Human Services 3.7company rating

    Customer service associate job in Portland, ME

    If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department: Secretary of State - BMV Location: Portland, Maine Schedule: Monday - Friday Job Class & Grade: 6604 - 16 Salary: $18.76 - $27.03 Closing Date: January 29, 2026 This position starts at step 3 $20.75 Join Our Team at the Department of the Secretary of State At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens. Are you ready to make a difference? We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team. About the Position: The Customer Representative Specialist at the Bureau of Motor Vehicles (BMV) plays a vital front-line role in delivering direct, in-person service to the public. This is a high-volume, customer-facing position where professionalism, patience, and attention to detail are essential. This is a designated Rover position and requires the incumbent to possess and maintain a valid driver's license. Travel to other branch locations may be required on business needs. Milage reimbursement is provided in accordance with State Policy. You will be responsible for processing a wide range of transactions such as driver's licenses, state ID cards, vehicle registrations, titles, and related services. This includes interacting with customers at the counter, over the phone answering questions, and resolve issues. Exceptional customer service is not only expected, but also essential in this role. You are often the first point of contact for the public, and how you communicate and resolve concerns directly impacts the experience of thousands of Maine residents each year. What We're Looking For: Customer Service Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public. High Volume Readiness: Comfortable handling large numbers of customer interactions per day while maintaining composure and professionalism. Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace. Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve. Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities. Confidently make informed decisions and stay solution-focused while managing multiple priorities without sacrificing accuracy or customer satisfaction. Clear Communication: Strong verbal and written communication skills to explain complex rules and processes in a way that is easy for the public to understand. Problem-Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor. Professionalism: Consistently represent the Department with respect, integrity, and accountability. Key Competencies We Value: Emotional Intelligence: Empathetic, self-aware, and able to manage high-stress interactions with tact. Conflict Resolution: Handle difficult or emotional customer situations with patience and effectiveness. Time Management: Prioritize tasks and complete assignments accurately and on time. Commitment to Excellence: Dedication to high-quality work, accuracy, and upholding public trust. Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development. In This Role You Will: Deliver exceptional customer service in person and by phone while assisting customers with motor vehicle services. Accurately review and verify documentation for issuing driver's licenses, IDs, and vehicle registrations as well as other BMV services. Respond to customer inquiries regarding licensing laws, registration requirements, and BMV services. Accurately collect fees and process transactions. Assist with requests for address changes, driving records, and processing disability placard applications. Contribute to a team that handles thousands of customer interactions monthly, ensuring each is handled with courtesy and care. Minimum Qualifications: Training, education, and/or experience in office and administrative support work that demonstrates: Proficiency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public with applications, fees, examinations, or social services that have an eligibility or compliance component. The ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures The ability to deal effectively with customers and maintain composure in stressful customer-service situations. Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire. Why Join Our Team? We believe in supporting our workforce's health and well-being with a valuable total compensation package, including: • Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. • Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State. • Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value). • Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Contact information: Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email *********************** Application Instructions: To apply, click “Apply for this opening” and upload your cover letter, resume, and any relevant transcripts or certifications. Your resume must include month/year for each position and list related duties and responsibilities. Please note if any experience was part-time. Need a paper application? Download one [HERE] or call ************. Submit paper applications, cover letter, and resume before the closing date to: Office of Human Resources Secretary of State, Office of Human Resources 101 Hospital Street Augusta, ME 04330 Fax: ************ We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all background . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
    $18.8-27 hourly Auto-Apply 9d ago
  • Care Coordinator

    Community Concepts 3.6company rating

    Customer service associate job in South Paris, ME

    Are you interested in supporting clients through collaboration, advocacy, and compassion? We are hiring a Care Coordinator in our South Paris location. This position provides a full range of care coordination services and health promotion for clients enrolled in the Behavioral Health Home (BHH), travels to meet with clients/families/teams regularly, and is full-time 40 hours per week. ** $1000.00 Sign-on Bonus ** Essential Duties : Creates and manages plans of care, coordinating services, and supports and encourages clients to participate in working toward goals from plans of care Works positively and proactively with a team of professionals to contribute to a team-based approach to care through promotion of access to care, client/family directed care planning, addressing behavioral-physical health integration, and provides connections to community resources and social support services Communicates with clients, families, and collaborators in a clear, honest, and supportive manner that overall enhances the clients experience with their care services Ensures that documentation is accurate, timely, and meets regulations Benefits: Comprehensive benefits package including health, dental, vision, life, short and long-term disability Paid Time Off Paid holidays Retirement plan with agency contribution Mileage Reimbursement Desired Qualifications: Associate's Degree in Human Services or related field required Bachelor's Degree in Human Services or related field preferred Holds a valid MHRT-C Other Requirements: Pre-employment background checks: Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender Registry, fraud, and federal debarment), DHHS- Child and Adult Protective, and DMV must be completed upon offer of hire and as a condition of continued employment; valid driver's license and travel within the service area is required. Community Concepts, Inc. is an Equal Opportunity Employer and Provider, committed to fair employment practices in full compliance with applicable laws. Qualified applicants shall receive consideration for employment without regard to religion, national origin, age, disability, ancestry, physical or mental condition, or any other legally protected characteristic. Please request any necessary accommodations to participate in the application process.
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Representative Specialist / Motor Vehicle Branch

    Secretary of State 4.1company rating

    Customer service associate job in Lewiston, ME

    If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department: Secretary of State / Bureau of Motor Vehicle Location: Lewiston Schedule: Monday - Friday Job Class & Grade: 6604 - 16 Salary: $18.76 - $27.03 Closing Date: January 21, 2026 This position starts at step 3 $20.75 Join Our Team at the Department of the Secretary of State At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens. Are you ready to make a difference? We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team. About the Position: The Customer Representative Specialist at the Bureau of Motor Vehicles (BMV) plays a vital front-line role in delivering direct, in-person service to the public. This is a high-volume, customer-facing position where professionalism, patience, and attention to detail are essential. You will be responsible for processing a wide range of transactions such as driver's licenses, state ID cards, vehicle registrations, titles, and related services. This includes interacting with customers at the counter, over the phone answering questions, and resolve issues. Exceptional customer service is not only expected, but also essential in this role. You are often the first point of contact for the public, and how you communicate and resolve concerns directly impacts the experience of thousands of Maine residents each year. What We're Looking For Customer Service Excellence: Demonstrated ability to provide courteous, accurate, and efficient service in a fast-paced setting with a diverse public. High Volume Readiness: Comfortable handling large numbers of customer interactions per day while maintaining composure and professionalism. Team Collaboration: Work effectively within a team, supporting shared goals and contributing to a respectful, productive workplace. Adaptability: Adjust quickly to new procedures, policies, and technologies as agency needs evolve. Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities. Confidently make informed decisions and stay solution-focused while managing multiple priorities without sacrificing accuracy or customer satisfaction. Clear Communication: Strong verbal and written communication skills to explain complex rules and processes in a way that is easy for the public to understand. Problem-Solving: Identify and resolve issues efficiently while maintaining a calm and helpful demeanor. Professionalism: Consistently represent the Department with respect, integrity, and accountability. Key Competencies We Value Emotional Intelligence: Empathetic, self-aware, and able to manage high-stress interactions with tact. Conflict Resolution: Handle difficult or emotional customer situations with patience and effectiveness. Time Management: Prioritize tasks and complete assignments accurately and on time. Commitment to Excellence: Dedication to high-quality work, accuracy, and upholding public trust. Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development. In This Role You Will Deliver exceptional customer service in person and by phone while assisting customers with motor vehicle services. Accurately review and verify documentation for issuing driver's licenses, IDs, and vehicle registrations as well as other BMV services. Respond to customer inquiries regarding licensing laws, registration requirements, and BMV services. Accurately collect fees and process transactions. Assist with requests for address changes, driving records, and processing disability placard applications. Contribute to a team that handles thousands of customer interactions monthly, ensuring each is handled with courtesy and care. Minimum Qualifications: Training, education, and/or experience in office and administrative support work that demonstrates: Proficiency in applying a solid knowledge of the principles and practices of quality customer service to perform complex work in assisting the public with applications, fees, examinations, or social services that have an eligibility or compliance component. The ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures The ability to deal effectively with customers and maintain composure in stressful customer-service situations. Applicants must be authorized to work in the United States. Please note that this position is not eligible for visa sponsorship or STEM OPT extensions, and successful candidates will be required to complete an I-9 form upon hire. Why Join Our Team? We believe in supporting our workforce's health and well-being with a valuable total compensation package, including: • Work-Life Fit: Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. • Health Insurance Coverage: The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State. • Dental Insurance: The State of Maine pays 100% of employee-only dental premiums ($387.62 annual value). • Retirement Plan: The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Contact information: Questions about this position should be directed to Terri Kanaris Talent Acquisitions Specialist, via email *********************** Application Instructions: To apply, click “Apply for this opening” and upload your cover letter, resume, and any relevant transcripts or certifications. Your resume must include month/year for each position and list related duties and responsibilities. Please note if any experience was part-time. Need a paper application? Download one [HERE] or call ************. Submit paper applications, cover letter, and resume before the closing date to: Office of Human Resources Secretary of State, Office of Human Resources 101 Hospital Street Augusta, ME 04330 Fax: ************ We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all background . If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
    $18.8-27 hourly Auto-Apply 15d ago
  • Customer Service at Depot Square Hardware And Variety

    Depot Square Hardware and Variety

    Customer service associate job in Mechanic Falls, ME

    Job Description Depot Square Hardware And Variety in Mechanic Falls, ME is looking for one customer service to join our 7 person strong team. We are located on 9 Depot Square. Our ideal candidate is self-driven, punctual, and reliable. Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to hearing from you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $33k-43k yearly est. 10d ago
  • Customer Relations Specialist

    Bernie & Phyl's Furniture 3.4company rating

    Customer service associate job in South Portland, ME

    If you are an energetic individual, you have a great opportunity to join a successful and growing company! We offer an exciting, supportive, friendly work environment, flexible hours, a great benefits package and competitive wages! All Stores Open 7 Days a Week Weekend and Evening availability required Description: Complete various office support functions for in-store operations. RESPONSIBILITIES: Accounting Functions Handle all cash, checks and credit cards Balancing individual drawer at the end of their shift Assisting customers in the completion of financing applications Assist sales representatives with finalizing transactions. Customer Interactions/Clerical Functions Giving customers receipts and explaining company policies Promptly answer incoming calls and assisting customers Assist customers with questions regarding the arrival of their furniture and deliveries Adhering to all company policies and procedures Maintaining a professional and courteous manner Calling customers to schedule deliveries/update order status working from reports All other duties as assigned Qualifications High School diploma Comfort with computers and data entry Ability to professionally interact with the public Attention to detail and accuracy A strong work ethic and dependability a must At Bernie & Phyl's Furniture, we recognize and appreciate all of our team members hard work and dedication. If you view yourself as a professional and are interested in a career in our industry, we are interested in speaking with you. Bernie & Phyl's Furniture is an Equal Opportunity Employer
    $36k-50k yearly est. 12d ago
  • Retail Associate (Part-Time) 831256

    Bonney Staffing 4.2company rating

    Customer service associate job in Freeport, ME

    Join Our Team - Urgently Hiring Retail Associate (Part-Time) in Freeport, ME! Job Title: Retail Associate (Part-Time) Pay: $18.00 per hour Hours: Variable hours within shop hours of Tues - Thurs 11-3 and Fri - Sunday 12-4 As a Retail Associate, you will be the welcoming face of our shop, ensuring every visitor leaves with a smile and a delightful experience. You will work closely with our team to create a warm and inviting atmosphere that reflects our commitment to customer satisfaction. What You'll Do: As a Retail Associate, you will be responsible for: Greeting customers with a friendly demeanor and delivering exceptional service to enhance their shopping experience. Operating the cash register efficiently, accurately handling both cash and credit card transactions. Assisting customers with product selection and addressing inquiries about our offerings. Restocking shelves and maintaining visually appealing product displays to keep our shop inviting. Ensuring the store remains tidy and clean throughout your shift, upholding our standard of excellence. What You'll Bring: The ideal candidate for this role will have: Previous retail or customer service experience preferred; most importantly, be a “people person” with strong communication and interpersonal skills. A positive attitude and a collaborative mindset, ready to work as part of a team. Reliability and punctuality, with the ability to work independently when necessary. Physical agility to stand for extended periods and lift up to 25 lbs as needed. Why Join Us in Freeport? Enjoy a friendly and fun work environment that fosters personal and professional growth. Be part of a locally loved Maine tradition and contribute to creating memorable customer experiences. Opportunities for skill development and potential career advancement in a supportive team culture. Location & Schedule: This position is onsite in Freeport, ME. The hours are flexible within the shop's operating hours, and training will be conducted on Tuesdays, Wednesdays, and Thursdays. Ready to Take the Next Step? If you're ready to embark on a rewarding career as a Retail Associate in Freeport, ME, we want to hear from you! Apply today or contact our recruiting team for more information. Don't wait - we're hiring now!
    $18 hourly 14d ago
  • Customer Service Clerk/Cashier

    Gibbs Oil Company LP

    Customer service associate job in Topsham, ME

    Gibbs Oil Company LP is seeking friendly and motivated individuals for the role of Cashier and Customer Service Associate at our stations. In this dynamic role, you will be responsible for delivering excellent customer service while efficiently handling transactions and maintaining a clean, organized store environment. You will be the face of our company, ensuring that every customer has a positive experience. If you are reliable, organized, and love interacting with people, this is a great opportunity to join our team and become a vital part of our operations! Requirements Responsibilities Include: Providing outstanding customer service by greeting and assisting customers at the register. Accurately processing cash transactions and maintaining accountability at the cash register. Restocking shelves, ensuring product availability, and maintaining a clean store environment. Performing cleaning duties both inside and outside the store. Effectively communicating with customers to answer questions and provide information about products. Maintaining awareness of promotions, product knowledge, and stock levels. Completing required paperwork at the end of your shift. Key Requirements: Must be at least 21 years old. Ability to stand for extended periods of time and lift up to 25 lbs. Excellent communication and interpersonal skills. Ability to work flexible hours, including evenings, weekends, and holidays. Prior customer service or retail experience is a plus. If you're ready to join a fantastic team and make a difference in our customers' experiences, please visit our station to apply in person or submit your resume! Benefits Heath Insurance, Dental Insurance, 401k, Sick time and Vacation time. ***A full-time rule and waiting period may apply***
    $33k-43k yearly est. Auto-Apply 35d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service associate job in Portland, ME

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $23k-27k yearly est. 4d ago
  • Automotive Customer Service Advisor

    Berlin City Auto Group 4.3company rating

    Customer service associate job in Portland, ME

    Are you an experienced Service Advisor ready for your next opportunity with a trusted brand that offers career growth, competitive pay, and a positive team culture? Berlin City Lexus seeks a customer-focused, results-driven Automotive Service Advisor to join our passionate service team in Portland, Maine! What We Offer: Competitive pay with training and mentorship- Income opportunity ranges from $80,000 to $120,000 annually Career growth opportunities and performance rewards Flexible schedule and paid time off that starts accruing upon employment Full benefits: medical, dental, vision, life & disability insurance 401(k) with company contribution Up to $75/month fitness reimbursement towards gym membership, fitness classes & more Employee discounts Supportive, fun team environment What You'll Do Provide top-notch customer experience and ensure timely service delivery and a high customer service rating Greet and assist service customers in person, by phone, via email, and text Write repair orders and maintain accurate records utilizing dealership software Follow up and clearly communicate about repairs, estimates, and recommended vehicle maintenance Verify warranty or service contract coverage What We're Looking For: 2+ years of experience as an Automotive Service Advisor (preferably working with a high-line manufacturer) Passionate about taking care of the customer with strong customer service, follow-up, and communication skills Ability to explain the recommended vehicle service needs to the customer in simple, clear terms A team-oriented, respectful approach with coworkers, customers, and vendors Goal-driven and committed to following the processes required to maintain a positive guest experience Focused on learning and ongoing professional development, and product knowledge A team-oriented, respectful approach with coworkers, customers, and vendors Requirements: Minimum of 2+ years of experience as an Automotive Service Advisor At least 18 years old Valid driver's license with a favorable motor vehicle driving record Must be able to pass a pre-employment criminal background check Authorized to work in the U.S. Who We Are: Berlin City Auto Group operates dealerships in Maine, New Hampshire, and Vermont. We're committed to a culture of humility, integrity, and passion, and our “Easy” philosophy means doing business in a way that puts people first. We want to hear from you if you want to grow your career in a welcoming, inclusive, and high-energy environment! Learn more and apply today: ****************************** EEOC Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. ADA Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions, unless doing so would create an undue hardship. If you believe you need an accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices. 191 Riverside Street, Portland, ME 04103
    $24k-27k yearly est. Auto-Apply 15d ago
  • Customer Service Executive (Part-time)

    IWG PLC

    Customer service associate job in Stockholm, ME

    Part-Time Customer Service Executive (20+ hours per week, Monday to Friday or selected days) We are recruiting for part-time Customer Service Executives across our network of business centres in the UK. This is an excellent opportunity for students, people returning to work, or those seeking a second job! This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential. We will expect you to: * Give our customers and their guests a warm and friendly welcome, every day. * Manage a range of on-site tasks to help our busy workspace run smoothly and happily. * Above all, help your customers and colleagues have a great day at work. What we can do for you You are reading the right advert if you are looking for: * A fun, challenging and rewarding career. * Great induction training and excellent ongoing learning and development. * Fantastic promotion prospects. * Generous, achievable incentives and sociable hours. About you What really matters is that you've got the right mindset. We'll provide everything else for you to build a fantastic career with IWG. All you need to bring is: * Great communication skills and a love of interacting with people. * A positive, outgoing and can-do attitude. * The ability to take direction, learn new skills and apply them with confidence. * The motivation to be your best every day - and the determination to be even better tomorrow. About IWG With almost 4,000 tech-enabled, sustainable and inspiring locations across the world, we're already seven times the scale of our nearest competitor - and we're continuing to grow. With 80% of the Fortune 500 already among our customers and plans to expand to 30,000+ centres over the next decade, we are uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We are also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral. So don't hesitate. Apply today - and let's work together to help millions of people have a great day at work.
    $26k-36k yearly est. 11d ago
  • Customer Experience Representative

    Gonetspeed

    Customer service associate job in New Gloucester, ME

    Here at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future. And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team. As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations. REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers. You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit. GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability. Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
    $30k-47k yearly est. Auto-Apply 52d ago
  • Customer Service Advisor - Biddeford

    Scrub-A-Dub Auto Wash Centers

    Customer service associate job in Biddeford, ME

    Are you a people person? Do you love cars? New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. Responsibilities and Duties: Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service! Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions. Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash. Requirements Qualifications and Skills: The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business. The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales Good verbal & written communication skills preferred Basic computer skills to enter customer information as needed into our database Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate Grit - you'll be working outside in the cold and the heat Benefits: Employees average $16-18 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include: Average wage of $16-18 per hour, with wages and performance based bonus included Health Insurance option for full time employees 401K Retirement plan with 3% employer match Free carwashes for your personal vehicle Growth potential at a fast growing company
    $16-18 hourly 60d+ ago
  • Client Success Renewals Specialist

    Norstella

    Customer service associate job in Augusta, ME

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 31d ago
  • Client Specialist Key

    Knitwell Group

    Customer service associate job in Bangor, ME

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00441 Bangor, ME-Bangor,ME 04401Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $37k-60k yearly est. Auto-Apply 60d+ ago
  • Welcome Center Representative - Weekends, Part Time

    Penobscot Bay YMCA 3.6company rating

    Customer service associate job in Rockport, ME

    Part-time Description Do you love helping people feel seen, supported, and excited to be part of something great? Join our Welcome Center team and become the heart of our YMCA community! We're looking for a friendly and organized teammate who thrives in a mission-driven environment to greet members, answer questions, and keep our front desk running smoothly at our Rockport facility. This is more than a customer service job - it's a chance to create connections, solve problems, and be a vital part of our community. Weekend Schedule: Saturdays, 6:45 AM to 12:45 PM, or potentially longer on days with scheduled birthday parties Sundays, 8:45 AM to 1 or 2 PM Note: We are offering a higher wage for this role than our standard Welcome Center position, to honor the weekend commitment What you'll do: Greet every member with warmth and positivity Help folks register for programs and navigate their Y experience Tackle tech like Daxko and CRM tools (we're willing to train the right candidate!) Work closely with all other teams to keep operations running seamlessly Keep the lobby area tidy and welcoming Handle cash, close out your register, and assist with light admin tasks Support mailings and member communications Get to know our members and help build a warm, connected community You're a great fit if: You've got strong communication skills and a team-first attitude You love being busy and helping people You're comfortable using computer systems You want to keep weekdays and nights free for other work or childcare needs. Why Join Us? Retirement Program - Access to retirement on Day 1, with potential eligibility for a 10% match from the YMCA after two years. Membership Perks - Enjoy a free annual YMCA membership ($696 value!) A Role That Makes a Difference - The PenBay Y is a community cornerstone where all people can connect, grow, and thrive, and you are a vital part of that vision. Requirements ESSENTIAL FUNCTIONS: Provide excellent service to members, guests, and program participants both in the Y and on the phone, contributing to member retention. Be creative in finding ways to successfully meet member needs. Greets members upon arrival and departure from Y and makes an effort to learn each member's name. Looks to ensure that all those entering our Y are checked in properly. Conducts discussions and/or tours responsive to the needs of prospective members; encourages and closes membership sales. Builds relationships with members; helps members connect with one another and the Y. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Utilizes Nationwide Reciprocity to check-in members from Ys outside our organization. Verifies their starting cash at the beginning of each shift. Accurately handles cash/check and electronic transactions and complete closeout at the end of each shift. Utilizes Daxko to process and record payments for membership sales & renewals, program registrations and one-time fee transactions. Provides proof of receipts to those who request via email or print. Receive and warm transfer calls to other staff members. Take messages and email staff as needed. Check front desk email daily. Assists with monthly membership mailings by stuffing, sealing and stamping envelopes. Additionally helps with monthly membership reports and filing applications as needed. Helps ensure Y programs are correctly entered into Daxko before each new program registration begins. Applies all Y policies associated with member services. Light cleaning of front desk and lobby areas. Perform other duties as necessary for the good of the association QUALIFICATIONS: Excellent interpersonal and problem solving skills. Ability to relate effectively to diverse groups of people from all social and economic segments of the community Previous customer service, sales or related experience. Knowledge of computers, email, and a basic knowledge of Microsoft Word and Excel Ability to multi-task in an outward customer facing fast-paced environment. WORK ENVIRONMENT AND PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. Nothing listed is intended to be an exhaustive list of all responsibilities and duties required. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Description 17.00-19.00/hour, depending on experience
    $19k-23k yearly est. 10d ago

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Top 9 Customer Service Associate companies in ME

  1. Walgreens

  2. Family Dollar

  3. Dollar Tree

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  5. Maine Health/maine Mental Health Partners

  6. T-Mobile

  7. Laplante Electric

  8. Laplante Electric Inc.

  9. Portland Hearts of Pine

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