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Customer service associate jobs in Mankato, MN

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  • Cash Services Cashier

    Treasure Island Resort & Casino 4.1company rating

    Customer service associate job in Northfield, MN

    Pay Rate: Pay Rate: $18.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Process cash or cash equivalent transactions using equipment correctly and operating station efficiently while adhering to department policies and procedures Maintain minimal variances not to exceed department standards Prepare banks for distribution to other departments Verify deposits and banks being returned against the transaction slips Prepare buys for exchange and verify the value of the buy slips presented Complete documentation to maintain an accurate audit trail Prepare and fill currency for the ATMs and kiosk canisters and perform minor maintenance such as paper and money jams KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Excellent math skills, with the ability to pass Cash Services math test Excellent interpersonal communication skills Preferred Knowledge and Certification: Proven computer skills with MS Office Previous cash handling experience Required Skills: Accurate and detail-oriented Excellent verbal and interpersonal communication skills Excellent problem solving skills Excellent math skills Required Abilities: Ability to follow established dress code policies and practice good personal hygiene Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to independently complete multiple tasks in a professional manner Ability to serve both internal and external customers Ability to speak in a clear, concise and pleasant voice PHYSICAL DEMANDS Must be able to stand for long periods throughout the day Must be able to sit and/or walk for occasional periods of time throughout the day Must have a good sense of balance, and be able to bend, reach and kneel Must be able to grip objects and twist frequently throughout the day Must occasionally be able to push and pull objects Must have the ability to independently lift up to 25 pounds on a frequent basis Must be able to perform repetitive hand and wrist motions on a daily basis Must have good eye hand coordination WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke Must be able to work in cramped, tight quarters Must be willing to work a flexible schedule including all shifts, weekends and holidays Occasionally must deal with angry or hostile individuals High volume direct public contact
    $18 hourly 14d ago
  • Customer Service Coordinator - Owatonna, MN

    Federated Mutual Insurance Company 4.2company rating

    Customer service associate job in Owatonna, MN

    Who is Federated Insurance? At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own. Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values. What Will You Do? We are looking to add new teammates to join our growing Customer Service Coordinator team! As a Customer Service Coordinator you will work with a select group of sales representatives supporting and servicing Federated customers and prospects. By phone, you will answer questions, fulfill service requests, and identify, collect and research information to ensure a quality product is provided. We are looking for someone with exceptional customer service skills, polished and energetic phone skills, problem solving and prioritizing skills combined with a genuine desire to create an exceptional customer service experience for our clients. No prior insurance experience is necessary - we provide excellent training. Additional Qualifications Needed: Two-year degree or equivalent experience Prefer a minimum of three years' customer service experience; prefer one year in a call center or inside sales environment Strong computer skills with proficiency in Office programs and an ability to work in multiple applications Ability to successfully complete the training program; including learning about Property & Casualty and Life/Disability insurance concepts and coverages Self-motivated with a high degree of personal responsibility. Juggles multiple competing priorities and tasks. Demonstrated problem-solving skills with attention to detail You will go through a 10-week classroom training program that begins on Monday, January 26th, 2026. Training will take place in our Owatonna office. The hours during training are 7:30 am - 4:00 pm. Hours after training are 8:30am - 5:00 pm. Customer Service Coordinator pay range is $25.20-$34.20. Starting salary will be $25.20. What We Offer We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You. Employment Practices All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization. If California Resident, please review Federated's enhanced Privacy Policy.
    $25.2-34.2 hourly Auto-Apply 51d ago
  • Service Advisor/Sales - Mankato

    TGK Automotive

    Customer service associate job in Mankato, MN

    TGK Automotive Specialists We are a locally-owned business serving our clients with honesty and integrity since 2007. We maintain the highest level of repair and service at a fair price and are devoted to client satisfaction. We have immediate openings for Sales and Service Advisors. The Sales and Service Advisor are essential team members as the face of the shops and the clients main point of contact throughout the repair/maintenance process. We service our clients with honesty and integrity, working as a partner to advise clients, build long-standing relationships and always providea 5-star experience. Service Advisors are responsible for selling and promoting all products and services offered by the company by following the companys store standards and expectations. Compensation: $60,000/Yr. - $80,000/Yr. DEPENDING ON EXPERIENCE & QUALIFICATIONS Benefits: Competitive Bi-Weekly Pay Tuition Reimbursement Paid Vacation and Sick Time 6 Paid Holidays Medical, Dental and Vision Insurance Life Insurance (Company paid) 401(k) Retirement Savings Plan with Company Match Discounted Services on Personal and Immediate Family Vehicles Opportunity for Advancement!!! Essential Roles and Responsibilities: Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Companys standardized customer service techniques. Listen to and thoroughly document customers concerns; inspect vehicle and refer to service history to accurately identify and verify customers service needs. Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file. Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements. Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services. Follow proper procedures when cashing out a customers ticket to include a review of the completed multi-point inspection and explanation of applicable warranties. Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers. Track all new returns, core returns and warranty parts for individual customers Other duties as assigned The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations. Qualifications: High School Diploma or equivalent Prior experience as a Service Advisor is helpful, but not required Professional appearance and proven ability to work in a process driven environment Possess a valid drivers license, or obtain a valid drivers license within 30 days of hire date Ability to work a minimum of five days, Monday- Saturday Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. RequiredPreferredJob Industries Sales & Marketing
    $60k-80k yearly 5d ago
  • Customer Account Representative

    MRA Recruiting Services

    Customer service associate job in New Ulm, MN

    Job DescriptionCustomer Account Representative Windings, Inc. New Ulm, MN (onsite) Salary Range: $55,000 - $65,000 The Customer Account Representative is the primary point of contact for our customers, ensuring their needs are met while fostering strong, lasting relationships. This role involves managing orders, troubleshooting issues, and coordinating with internal teams to provide timely and accurate solutions. Responsibilities may include order processing, forecasting, long-term agreement management, blanket order oversight, schedule adjustments, print changes, and facilitating product line transfers between manufacturing facilities. The ideal candidate will thrive in a fast-paced environment and act as a bridge between our customers and cross-functional teams to drive satisfaction and operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Liaison Serve as the main point of contact for assigned customer accounts. Respond promptly and professionally to inquiries, concerns, and requests. Account Management Maintain accurate records and manage customer orders efficiently. Oversee long-term agreements, blanket orders, and forecasting activities. Support product transfers between Windings manufacturing facilities in the U.S. and Mexico. Process customer requests such as order expedites, pushouts, or changes. Assist team members with customer visits as needed. Problem Resolution Address customer complaints with professionalism and empathy. Balance company policies with customer needs to find mutually beneficial solutions. Coordinate cross-functional efforts to resolve emerging issues accurately and efficiently. Sales Support & Feedback Identify opportunities to promote additional products and services to existing clients. Collect and relay customer feedback to relevant departments to support product and process improvements. QUALIFICATIONS AND EXPERIENCE Education / Experience: Minimum of 3 years of customer service experience, preferably in a manufacturing environment. Bachelor's degree or equivalent experience preferred Knowledge / Skills: Strong verbal and written communication skills. Ability to manage multiple assignments and meet deadlines in a fast-paced environment. Exceptional attention to detail, organization, and listening skills. Strong interpersonal skills with the ability to engage effectively at all levels of customer organization. Customer-focused with a business-minded approach. Demonstrated ability to work cross-functionally and maintain professional relationships aligned with company values. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands and fingers to handle or feel; frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The employee is regularly required to stand and walk. Specific vision ability by this job includes close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Other Requirements: Because employees in this position must handle information covered by the International Trade and Arms Regulations (ITAR) and/or Export Administration Regulations (EAR), successful applicants will be: (1) required to verify their identity and their status as a U.S. citizen or national, U.S. lawful permanent resident, or person granted refugee or asylee status (or equivalent) in the U.S.; OR (2) undergo additional steps, including but not limited to licensure from the Directorate of Defense Trade Controls (DDTC) in the Bureau of Political-Military Affairs at the U.S. Department of State and/or the Bureau of Industry and Security (BIS) at the U.S. Department of Commerce. Equal Opportunity Employer Windings is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected Veteran status. We are committed to providing a workplace free of any discrimination or harassment. We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter. Powered by JazzHR UR8lhlaN9v
    $55k-65k yearly 4d ago
  • Customer Account Representative (New Ulm)

    Careen

    Customer service associate job in New Ulm, MN

    Windings Inc. is a 100% employee-owned company where every team member shares in our success. Since becoming an ESOP in 1998, we've proudly supported critical industries like Aerospace, Defense, Automotive, and Medical. Our unique ESOP benefits can contribute 10-12% of your annual earnings to your retirement-at no cost to you-helping your savings grow through compound interest. For over 60 years, Windings has provided critical custom motors and components for the harshest applications, including outer space, military, downhole drilling, and motor sports to name a few. If you like to take on the “tough stuff”, join us and be part of a forward-thinking, people-focused company driven by our purpose: " Making our Customer's Critical Mission Possible." We have an opening for a Customer Account Representative which is the primary point of contact for our customers, ensuring their needs are met while fostering strong, lasting relationships. This role involves managing orders, troubleshooting issues, and coordinating with internal teams to provide timely and accurate solutions. Responsibilities may include order processing, forecasting, long-term agreement management, blanket order oversight, schedule adjustments, print changes, and facilitating product line transfers between manufacturing facilities. The ideal candidate will thrive in a fast-paced environment and act as a bridge between our customers and cross-functional teams to drive satisfaction and operational excellence. What you will be responsible for: Customer Liaison Serve as the main point of contact for assigned customer accounts. Respond promptly and professionally to inquiries, concerns, and requests. Account Management Maintain accurate records and manage customer orders efficiently. Oversee long-term agreements, blanket orders, and forecasting activities. Support product transfers between Windings manufacturing facilities in the U.S. and Mexico. Process customer requests such as order expedites, pushouts, or changes. Assist team members with customer visits as needed. Problem Resolution Address customer complaints with professionalism and empathy. Balance company policies with customer needs to find mutually beneficial solutions. Coordinate cross-functional efforts to resolve emerging issues accurately and efficiently. Sales Support & Feedback Identify opportunities to promote additional products and services to existing clients. Collect and relay customer feedback to relevant departments to support product and process improvements. Requirements What you need... Education / Experience: Minimum of 3 years of customer service experience, preferably in a manufacturing environment. Bachelor's degree or equivalent experience preferred Knowledge / Skills: Strong verbal and written communication skills. Ability to manage multiple assignments and meet deadlines in a fast-paced environment. Exceptional attention to detail, organization, and listening skills. Strong interpersonal skills with the ability to engage effectively at all levels of customer organization. Customer-focused with a business-minded approach. Demonstrated ability to work cross-functionally and maintain professional relationships aligned with company values. What you will get... An awesome employee-ownership culture Full benefits package (medical, dental, vision, disability, life and more) Paid time off 401k match and ESOP contributions Flexible work environment Education reimbursement Salary Description: $55,000 - $65,000 / annual DOQ We are committed to providing pay ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations. The listed pay range is provided in good faith and is subject to adjustments in accordance with company policies and market conditions. This position is eligible to participate in a performance-based bonus program based on company performance goals. Bonus payouts are not guaranteed and are determined at the company's discretion Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands and fingers to handle or feel; frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The employee is regularly required to stand and walk. Specific vision ability by this job includes close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Other Requirements: Because employees in this position must handle information covered by the International Trade and Arms Regulations (ITAR) and/or Export Administration Regulations (EAR), successful applicants will be: (1) required to verify their identity and their status as a U.S. citizen or national, U.S. lawful permanent resident, or person granted refugee or asylee status (or equivalent) in the U.S.; OR (2) undergo additional steps, including but not limited to licensure from the Directorate of Defense Trade Controls (DDTC) in the Bureau of Political-Military Affairs at the U.S. Department of State and/or the Bureau of Industry and Security (BIS) at the U.S. Department of Commerce. Equal Opportunity Employer Windings is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected Veteran status. We are committed to providing a workplace free of any discrimination or harassment. No Soliciting Windings will not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to Windings job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Windings Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Windings Talent Acquisition team. Salary Description $55,000 - $65,000 annual DOQ
    $55k-65k yearly 49d ago
  • Customer Service Associate - Shakopee, MN - (Part-Time)

    Shakopee 4.2company rating

    Customer service associate job in Shakopee, MN

    This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill-Easter Seals mission and values. A day in the life: In a typical day, a Customer Service Associate can expect to... Customer Service: Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere. Store Operations: Follows policies and procedures and executes directives in a timely manner. Services and Programs: Provide a work environment to train and develop participants in achieving their goals. Safety: Help contribute to a safe, welcoming environment for employees and customers. Job Pay & Perks: Pay Range: $13.85 - $19.91/hr Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, employee discount! Work-life balance: No overnights or late closing shifts, and limited holiday hours GESMN retail locations are closed New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day! Opportunities for career development and advancement About You: Ability to effectively communicate with supervisors, employees and customers Ability to work independently and coordinate multiple projects simultaneously Excellent organizational skills, ability to prioritize Excellent decision-making skills Strong attention to details Ability and desire to provide excellent customer service Ability to interact with a diverse population in a human-services setting High level of initiative and self-motivation Perseverance and commitment to getting the job done Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers A typical part-time schedule is up to 20 hours per week. Prior Experience & Education: 0-3 years of relevant experience High school diploma or equivalent preferred About Us:  Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don't know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here. Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.
    $13.9-19.9 hourly 17d ago
  • Insurance Customer Loyalty Specialist-Le Center, MN Location

    Harmon Agency & Associates LLC 4.1company rating

    Customer service associate job in Le Center, MN

    Job Description We are seeking a friendly and dedicated Customer Loyalty Specialist to join our insurance agency team. As a Customer Loyalty Specialist, you will play a crucial role in building and maintaining strong relationships with our clients by providing exceptional customer service and support. If you have excellent communication skills and a passion for helping others, we want to hear from you! Responsibilities: Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner Build and nurture strong relationships with clients to enhance loyalty and satisfaction Proactively reach out to clients to ensure their insurance needs are met and to identify opportunities for additional coverage or services Assist clients with policy inquiries, changes, and cross-selling Educate clients on available insurance products and coverage options Coordinate with insurance agents and underwriters to resolve client issues and ensure seamless service delivery Maintain accurate client records and documentation Monitor client feedback and satisfaction levels, and take appropriate actions to address any concerns or issues Benefits: Flexible schedule Additional earnings potential On-the-job training Paid time off Simple Plan Matching Requirements: A successful candidate must obtain property & casualty insurance licenses within agreed time of hiring offer (30 Days) & life license (90 days from original hire date) Excellent customer service and communication skills Friendly and outgoing personality with a genuine desire to help others Strong interpersonal skills and the ability to build rapport with clients Detail-oriented with excellent organizational and time management abilities Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously Proficient in using computer applications and customer relationship management (CRM) software Previous experience in customer service or a similar role is preferred, but not required The Harmon Agency is passionate about people and protecting their dreams. Specializing in auto, home, life, commercial, and farm insurance, the Harmon Agency has been recognized among American Family Agencies for excellence in customer service and sales. The agency is looking to expand its outstanding team with the addition of a Customer Loyalty Specialist. Saint Peter, MN 56082: Reliably commute or planning to relocate before starting work. (Required)
    $30k-34k yearly est. 27d ago
  • Customer service

    Global Channel Management

    Customer service associate job in Mankato, MN

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications 2 years Call center customer service Escalations help desk Additional Information $15/hr CTH
    $15 hourly 60d+ ago
  • Customer Service Representative (Part-Time) - Afternoon Shift

    XPO, Inc. 4.4company rating

    Customer service associate job in Owatonna, MN

    Business Unit: LTL **What you'll need to succeed as a Customer Service Representative at XPO** Minimum qualifications: + 2 years of customer service experience + Strong computer, typing and 10-key skills + Experience with Microsoft Office + Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: + Transportation experience + Excellent verbal and written communication skills **About the Customer Service Representative job** Pay, benefits and more: + Expected pay range: $22.01to $25.29per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set. + Shift: Monday - Friday (1500 - 2000) + Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week What you'll do on a typical day: + Bill shipments according to applicable tariffs and pricing agreements + Recognize and resolve documentation errors + Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions + Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing + Process over, short, and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: + Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery **About XPO** XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statementhere (********************************************************************* .
    $22-25.3 hourly 4d ago
  • Insurance Customer Service Representative

    Profinium Bank 4.1company rating

    Customer service associate job in Truman, MN

    Full-time Description SCOPE You are responsible for supporting insurance agents in the processing of new applications, renewals, endorsements, claims, & submitting customer payments. You are proficient with the agency management system & carrier websites. You are the branch location point of contact for customers needing assistance in person or via telephone, ensuring our clients receive an AMAZING client experience with our Insurance Agency! ACCOUNTABILITIES Customer Service - 90% You support the agents in a way that provides them the most opportunity to procure new business and retain existing business. You interact with customers to provide information in response to inquiries about products and services. You handle and resolve complaints in a timely manner. You process and follow up on new applications, policy changes, reinstatements and cancellations of insurance policies. You review insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, & changing policy record to conform to insured party's specifications You enter customer information and policies accurately into the management program. You compose business correspondence as requested. You correspond with insured or agent to obtain information or inform them of account status changes. You interview clients & take phone calls to provide customer service & obtain information on claims. You organize & maintain policyholder files, including new, renewed & cancelled policies. You process, prepare & submit business forms, such as applications for coverage to insurance carriers. You review & verify data on insurance application & policies. You attend meetings, seminars & programs to learn about new products & services & keep applicable licenses current. You verify the accuracy from agent to insurance carriers on new & renewed policies & keep files up to date. You process & track claims with companies & ensure up-to-date information in the management program. Other -10% You promote the AMAZING positive & energetic environment at Profinium by embracing our Purpose, Pledge, & Pursuits (P3's) & Core Values to guide your behavior. You serve as back-up for the bookkeeping function to include the Accounting Software system. You process daily incoming/outgoing mail. You must comply with all company policies and procedures, applicable laws & regulations. As part of the overall team and Agency employees, you may be requested to assist in the support of other agency activities. Requirements COMPETENCIES Customer Service - Interpersonal Skills - Communication - Technology Driven - Self-motivated - Teamwork - Detail-Oriented - Reliable EDUCATION, EXPERIENCE & SKILLS You value client experience & are capable of committing to a team culture like no other! You take pride in providing a quality product & having fun along the way! You have a High School Diploma or General Education Degree (GED) It is preferred that you have 1-3 years of customer service experience OR You have equivalent combination of education & preferred experience You have a high numerical aptitude You have the ability to maintain confidential information You have the ability to work with multiple levels of management & agency staff. You have skills needed in a typical office environment, including computer skills & utilization of office equipment. While performing the duties of this job, you are regularly required to move about inside the office to access file cabinets, office machinery, attend meetings, etc. You have the ability to operate a computer, carry, handle & feel objects; reach with hands & arms; communicate effectively & efficiently in person & over the phone. You must occasionally lift &/or move up to 25 pounds or more with assistance. You have the ability to travel to other locations as needed. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception & the ability to adjust focus. The requirements listed above are representative of the knowledge, skills &/or abilities required for this position. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this job. This document is intended to describe the general content & performance requirements of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements & does not imply a contract. Other duties may be assigned. Profinium has the exclusive right to alter this job description at any time without notice. Profinium, Inc. is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law. Profinium, Inc. (“Profinium”), may use third-party websites to post employment opportunities. Profinium is not involved in the actual transaction between employment applicants and any third-party website. Authentication on the Internet is difficult; therefore, Profinium cannot and will not confirm that third-party websites are safe and secure with personal information, such as a social security number. Accordingly, Profinium discourages candidates from sharing personally sensitive information with third-party websites. Because Profinium cannot be involved in user-to-user dealings or control the behavior of employment applicants on third-party websites, in the event that you have damages from sharing personally sensitive information with a third-party website, you release Profinium (and our agents and employees) from claims, demands, and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such damages. Profinium is under no legal obligation to, and do not, control the information provided by applicants made available through third-party websites. Profinium expects that you will use caution and common sense when using third-party websites while applying for employment opportunities. Salary Description $16.85 to $25.00 per hour
    $16.9-25 hourly 60d+ ago
  • Retail Sales Associate OWATONNA | W Bridge St All in Avg. $30

    Imobile 4.8company rating

    Customer service associate job in Owatonna, MN

    We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion. What you'll do in your role? Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: * Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty, and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customers neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How were redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the companys success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers. * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. * Effective at balancing customer experience and performance goals. * 6 months of customer service and/or sales experience, Retail environment preferred Whats in it for you? * Employee Stock Ownership Program (ESOP) * Competitive hourly pay * Uncapped commission earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees * BONUSES: Monthly sales incentive programs, contests, rewards and more. What must haves do you need? * Be at least 18 years of age * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (40 hours) or Part Time (20+ hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $28k-35k yearly est. 6d ago
  • Customer Service Team Member

    Fleet Farm Careers 4.7company rating

    Customer service associate job in Mankato, MN

    At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team Member will provide a friendly and efficient check-out experience. The position will handle customer exchanges, returns, and complaints. The position will enable and encourage Cashiers to go above and beyond customers' expectations. Job duties: Provide customers with a quick and efficient check-out experience by operating the cash register and scanner to itemize and total customer's purchase and bag merchandise. Handle customer exchanges, returns, and complaints effectively. Serve as a cashier resource by assisting with transactions, resolving discrepancies, and troubleshooting cash register and tender issues. Engage customers in a friendly manner, including greeting with a smile and creating a pleasant interaction throughout the entire transaction. Cashiers are outgoing and engaging. Must love working with people. Process and handle monetary transactions including cash, check, gift card, credit/debit card, etc. Extend offers for the Extended Protection Policy to qualifying items. Effectively communicate with Manager on Duty and/or merchandise teams in regards to out of stock products at the checkout lanes and front entrances. Remain knowledgeable about the store for customer questions. Restock items efficiently and accurately. Ensure assigned area is always presentable. Deliver an outstanding shopping experience for customers. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Knowledge of basic cash handling procedures, including simple math. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $28k-33k yearly est. 14d ago
  • Evening Retail Associate

    Gaming Enterprise 3.9company rating

    Customer service associate job in Prior Lake, MN

    Come join Mystic Lake Casino as an evening retail associate! In this fast-paced, full-time role, you'll be the face of our retail experience-welcoming guests, ringing up their favorite finds, and delivering top-notch customer service with every interaction. We're looking for friendly, dependable team members who love working with people and have an eye for detail. This opportunity works from 4pm-12:30am daily Holidays and Events. Sunday and Monday off each week. Enjoy weekly pay, career development opportunities, and health benefits. Whatever your career goals may be, let Mystic Lake Casino Hotel help get you there! Starting pay up to $16.50 an hour* Based on shift, plus tips. Hours: This opportunity works from 4pm-12:30am daily Holidays and Events. Sunday and Monday off each week. Job Overview:  Provide guest service in line with the SMSC Gaming Enterprise's culture of Purpose, Vision, and Values. Apply high guest service standards, process transactions pertaining to retail charges, reconcile cash-drawers, and process retail sales transactions. Illuminate Your Future: What You'll Do: Operates P.O.S. register system for processing retail sales transactions, gift card sales, and credit card validation using automated and manual systems. Prepares cash register shift reports, reconciliation, and cash counts at the end of the shift. Monitors retail operation; provides asset protection. Responds to guest's questions related to merchandise sold in ship, providing guests with personal attention. Restocks merchandise and inventory on a daily basis. Assists with Retail Store merchandising. Maintains the order and cleanliness of the Retail Shop. Job Requirements: Six months' sales and guest service experience. Ability to pass a basic math test. Must have working knowledge of cash register and computer programs. Ability to read, write, and speak English clearly. Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits, and advancement opportunities at the SMSC Gaming Enterprise. Eligible Team Members are offered a comprehensive benefits package include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms and free uniform cleaning, and tuition reimbursement. Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience. Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all. Be the Experience. Be Bold. Be Mystic.
    $16.5 hourly 60d+ ago
  • Call Center Coordinator

    Current Opportunities

    Customer service associate job in Fairmont, MN

    Description: Job Title: Call Center Coordinator Reports to: VP of IT/Service Department: Service * Individual will work on average 20-25 hours per week, with an opportunity for additional hours during our peak season (spring & fall). Position Summary: Supports phone support team with triage of support calls by the creation of tickets, ticket assignment and ticket management. The position will assist with the billing of billable support tickets. Exhibit and promote the following values: Curious Attitude: An employee who is curious is motivated to take time to question and explore new things to find answers that will ensure the best outcomes for the organization. Focus on Quality: An employee who values quality has integrity and produces results that meet high standards set by the organization. Passion for Service: An employee who is service-oriented displays a positive behavior and responds to customers using good business practices to meet their needs and expectations. Dedicated Spirit: A dedicated employee is one who takes ownership of their role and the whole organization to ensure that goals are achieved. Essential Duties and Responsibilities include the following. Other duties may be assigned. Manage workflow by accepting and triaging incoming calls, creating tickets, and assigning them to the appropriate queue or individual. Monitor the unassigned ticket queue regularly to ensure tickets are addressed promptly. Track open tickets to confirm they are progressing toward resolution, maintaining up-to-date status information, and ensuring the service team closes tickets in a timely manner. Review completed service tickets to ensure all work is accurately documented, verify that billable items and hours are correctly recorded, and prepare them for timely and accurate invoicing in the ERP system. Assist customers with billing-related questions and research customer inquiries or invoice issues using the ERP system. Create and manage Service Request Orders (SROs), coordinating with internal teams to make sure customers' expectations are met. Handle Customer Warranty Claims, providing regular updates to customers throughout the process to maintain satisfaction. Assist with creating and maintaining accurate customer accounts and records in the Customer Relationship Management (CRM) system (HubSpot). Assist in generating weekly reports on service department metrics, helping the team track performance, identify trends, and support continuous improvement efforts. This Job description is not comprehensive, and all employees must be flexible, and willing to perform other duties assigned by their supervisor. Competencies: To perform the job successfully, an individual must demonstrate the following: DEPENDABILITY AND RELIABILITY: Performs all duties and assignments whether or not supervision is present. COMMUNICATION SKILLS: Expresses ideas, information, and instruction in a positive and effective manner. TEAMWORK and COOPERATION: Works cooperatively with coworkers and supervisor. Acts as an effective team member with other employees through cooperation. JUDGMENT: Makes reasonable and appropriate decisions. ADAPTABILITY: Readily and effectively adjusts to changing ideas and activities. ROLE MODELING: Acts as a good role model for other employees. CREATIVITY: Shows imagination and innovation in solving problems. ATTENDANCE: Reliably reports for work as scheduled, works OT when requested. SAFETY: Follows all safety rules and works in a safe manner. PRODUCTIVITY: Produces an acceptable amount of work, of sufficient quality in an appropriate amount of time. Requirements: Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Associate degree (A. A.) or equivalent from two-year college or technical school in computer programming, networking, electronics, CompTIA A+ or equivalent; or six months to one-year related experience and/or training; or equivalent combination of education and experience. Computer Skills: To perform this job successfully, an individual should have strong understanding of Microsoft Office applications. . This position will use the CRM and ERP systems on daily basis to perform work. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations in a logical manner to come to conclusion. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Math Ability: Ability to do basis mathematical calculations which include discounts, interest, commissions, proportions, and percentages. Language Ability: Ability to read, analyze and interpret documents such as safety rules, general business periodicals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, effectively and clearly. Effectively, verbally communicate with co-workers and customers. Certificates and Licenses: N/A Travel: Travel is not a regular part of this position. Work Environment and Physical Demands: The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to the risk of electrical shock. The noise level in the work environment is usually moderate. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus, while performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell.
    $32k-46k yearly est. 2d ago
  • Customer Service Coordinator - Owatonna, MN

    Federated Mutual Insurance Company 4.2company rating

    Customer service associate job in Owatonna, MN

    Who is Federated Insurance? At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own. Federated's culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values. What Will You Do? We are looking to add new teammates to join our growing Customer Service Coordinator team! As a Customer Service Coordinator you will work with a select group of sales representatives supporting and servicing Federated customers and prospects. By phone, you will answer questions, fulfill service requests, and identify, collect and research information to ensure a quality product is provided. We are looking for someone with exceptional customer service skills, polished and energetic phone skills, problem solving and prioritizing skills combined with a genuine desire to create an exceptional customer service experience for our clients. No prior insurance experience is necessary - we provide excellent training. Additional Qualifications Needed: * Two-year degree or equivalent experience * Prefer a minimum of three years' customer service experience; prefer one year in a call center or inside sales environment * Strong computer skills with proficiency in Office programs and an ability to work in multiple applications * Ability to successfully complete the training program; including learning about Property & Casualty and Life/Disability insurance concepts and coverages * Self-motivated with a high degree of personal responsibility. Juggles multiple competing priorities and tasks. * Demonstrated problem-solving skills with attention to detail You will go through a 10-week classroom training program that begins on Monday, January 26th, 2026. Training will take place in our Owatonna office. The hours during training are 7:30 am - 4:00 pm. Hours after training are 8:30am - 5:00 pm. Customer Service Coordinator pay range is $24.40 - $33.00. Starting salary will be $24.40. What We Offer We offer a wide variety of ways to support you as a whole, both professionally and personally. Our commitment to your growth includes opportunities for internal mobility and career development paths, inspiring excellence in performance and ensuring your professional journey thrives. Additionally, we offer exceptional benefits to nurture your personal life. We understand the importance of health and financial security, offering encompassing competitive compensation, enticing bonus programs, cost-effective health insurance, and robust pension and 401(k) offerings. To encourage community engagement, we provide paid volunteer time and offer opportunities for gift matching. Discover more about Federated and our comprehensive benefits package: Federated Benefits You. Employment Practices All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization. If California Resident, please review Federated's enhanced Privacy Policy.
    $24.4-33 hourly Auto-Apply 53d ago
  • Customer Account Representative

    MRA Recruiting Services

    Customer service associate job in New Ulm, MN

    Windings, Inc. New Ulm, MN (onsite) Salary Range: $55,000 - $65,000 The Customer Account Representative is the primary point of contact for our customers, ensuring their needs are met while fostering strong, lasting relationships. This role involves managing orders, troubleshooting issues, and coordinating with internal teams to provide timely and accurate solutions. Responsibilities may include order processing, forecasting, long-term agreement management, blanket order oversight, schedule adjustments, print changes, and facilitating product line transfers between manufacturing facilities. The ideal candidate will thrive in a fast-paced environment and act as a bridge between our customers and cross-functional teams to drive satisfaction and operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Liaison Serve as the main point of contact for assigned customer accounts. Respond promptly and professionally to inquiries, concerns, and requests. Account Management Maintain accurate records and manage customer orders efficiently. Oversee long-term agreements, blanket orders, and forecasting activities. Support product transfers between Windings manufacturing facilities in the U.S. and Mexico. Process customer requests such as order expedites, pushouts, or changes. Assist team members with customer visits as needed. Problem Resolution Address customer complaints with professionalism and empathy. Balance company policies with customer needs to find mutually beneficial solutions. Coordinate cross-functional efforts to resolve emerging issues accurately and efficiently. Sales Support & Feedback Identify opportunities to promote additional products and services to existing clients. Collect and relay customer feedback to relevant departments to support product and process improvements. QUALIFICATIONS AND EXPERIENCE Education / Experience: Minimum of 3 years of customer service experience, preferably in a manufacturing environment. Bachelor's degree or equivalent experience preferred Knowledge / Skills: Strong verbal and written communication skills. Ability to manage multiple assignments and meet deadlines in a fast-paced environment. Exceptional attention to detail, organization, and listening skills. Strong interpersonal skills with the ability to engage effectively at all levels of customer organization. Customer-focused with a business-minded approach. Demonstrated ability to work cross-functionally and maintain professional relationships aligned with company values. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands and fingers to handle or feel; frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. The employee is regularly required to stand and walk. Specific vision ability by this job includes close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Other Requirements: Because employees in this position must handle information covered by the International Trade and Arms Regulations (ITAR) and/or Export Administration Regulations (EAR), successful applicants will be: (1) required to verify their identity and their status as a U.S. citizen or national, U.S. lawful permanent resident, or person granted refugee or asylee status (or equivalent) in the U.S.; OR (2) undergo additional steps, including but not limited to licensure from the Directorate of Defense Trade Controls (DDTC) in the Bureau of Political-Military Affairs at the U.S. Department of State and/or the Bureau of Industry and Security (BIS) at the U.S. Department of Commerce. Equal Opportunity Employer Windings is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected Veteran status. We are committed to providing a workplace free of any discrimination or harassment. We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.
    $55k-65k yearly Auto-Apply 3d ago
  • Customer Service

    Global Channel Management

    Customer service associate job in Mankato, MN

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Job Description Maintains regular contact with customers to process orders, answer questions on and guide customers through product choices and options, provide information on pricing, status of order, address any quality or service concerns, handle complaints or technical questions, and ensure order is completed and shipped on time. Work is transactional and highly service orientated with a relatively short sales cycle. Representatives are typically expected to make suggestions to customer on other products and/or services in an effort to up sell an order and may receive incidental additional incentives Qualifications customer service email chat call center Additional Information $12hr 6 MONTHS
    $12 hourly 20h ago
  • Customer Service Representative (Part-Time) - Afternoon Shift

    XPO Inc. 4.4company rating

    Customer service associate job in Owatonna, MN

    What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with Microsoft Office * Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: * Transportation experience * Excellent verbal and written communication skills About the Customer Service Representative job Pay, benefits and more: * Expected pay range: $22.01 to $25.29 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set. * Shift: Monday - Friday (1500 - 2000) * Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week What you'll do on a typical day: * Bill shipments according to applicable tariffs and pricing agreements * Recognize and resolve documentation errors * Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions * Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing * Process over, short, and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: * Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: Owatonna Job Segment: Customer Service Representative, Data Entry, Clerical, Part Time, Customer Service, Administrative Apply now "
    $22-25.3 hourly 5d ago
  • Retail Sales Associate WACONIA | 1st Street W

    Imobile 4.8company rating

    Customer service associate job in Waconia, MN

    We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading! Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion. What you'll do in your role? Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: * Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store * Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. * Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. * Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty, and empathy. Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: * How our ever-expanding coverage stacks up in our customers neighborhood, providing them with a lightning fast LTE network! * Why plans and services will let our customers live unlimited, feel the love, stay connected and go further. * How were redefining how wireless is done, down to device and account inspection, review and troubleshooting. Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources. Build relationships with and partner with employees across channels, including business and customer service to: * Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment. * Successfully identify and handoff small business leads. * Develop strong peer relationships where we are all accountable for the companys success. * Be willing to have a good time while providing first class customer experience The ideal candidate will bring: * A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers. * Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. * Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. * Effective at balancing customer experience and performance goals. * 6 months of customer service and/or sales experience, Retail environment preferred Whats in it for you? * Employee Stock Ownership Program (ESOP) * Competitive hourly pay * Uncapped commission earnings * Automatic raises when reaching attainable milestones * Exciting opportunities for career advancement * A culture of care & excellence * Health Benefits for Full Time Employees * BONUSES: Monthly sales incentive programs, contests, rewards and more. What must haves do you need? * Be at least 18 years of age * High school degree or GED * Ability to stand for long periods of time * Ability to lift objects weighing up to 25lbs * Reliable transportation * Full Time (40 hours) or Part Time (20+ hours) availability Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU! Apply Now: ******************* Inquiries: **************************
    $28k-35k yearly est. 6d ago
  • customer service

    Global Channel Management

    Customer service associate job in Mankato, MN

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications This is a $11.00 per hour seasonal position Customer Service needs 1 year. Customer Service requires: call center customer support order processing MS office Customer Service duties: take/process orders and provide support for a specific customer group, account or company. Additional Information $11/hr 3 months
    $11 hourly 60d+ ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Mankato, MN?

The average customer service associate in Mankato, MN earns between $23,000 and $40,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Mankato, MN

$30,000

What are the biggest employers of Customer Service Associates in Mankato, MN?

The biggest employers of Customer Service Associates in Mankato, MN are:
  1. Walgreens
  2. Dollar Tree
  3. Family Dollar
  4. Goodwill Easter Seals Miami Valley
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