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Customer Service Associate Jobs in Medford, OR

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Customer Service Associate
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  • Team Member: Store 7102

    Jack In The Box 3.9company rating

    Customer Service Associate Job In Medford, OR

    Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations. QUALIFICATIONS: Experience - Guest service or food cook/preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment. Knowledge/Skills/Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to read and understand written English, perform basic math (add, subtract, multiply); perform multiple tasks at once; and work effectively in a team environment. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. JB.0.00.LN
    $28k-35k yearly est. 1d ago
  • Customer Service Specialist 2 (6255)

    Recology 4.5company rating

    Customer Service Associate Job 13 miles from Medford

    GROW WITH US As the largest 100% employee-owned company in the resource recovery industry, Recology has a unique workplace culture that guides how we support employees, interact with our customers, service our communities, and care for our environment. We are a team of trusted advisors and partners committed to superior customer service. We are a diverse group with a shared commitment to excellence and providing high caliber service. We are a collaborative and supportive team and looking for a motivated self-starter to join us! We encourage Recology employees to G.R.O.W. with Us professionally and personally by: * Giving Back to our communities. * Recovering Resources to achieve their best and highest use. * Owning a company that provides quality service and protects the environment. * Working Together to achieve our common vision, a world without waste. You can G.R.O.W. with Us by becoming our Customer Service Specialist 2 THE ROLE Under general supervision, provides efficient and courteous customer service by telephone and/or personal contact. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO: * Answers telephone and greets customers at counter. * Provides information about collections, rates, billing, and account status promptly and correctly. * Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties. * Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records and account status. * Participates in training-related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies and delinquent accounts by telephone contact. * Monitors delinquent accounts to point of resolution. QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: * Two years of related experience in customer service. * Computer programs, including Microsoft Office suite of applications. * High school diploma or GED required. * Bachelor's degree preferred. Skill and/or Ability to: * Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment. * Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans. * Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems. * Demonstrates ability to use computers and technology capabilities. * Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes. * Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism. * Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience. * Effectively and productively engages with others and establishes trust, credibility, and confidence. * Promotes collaboration and assists others with their initiatives and efforts. * Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do. * Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise. * Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met. RECOLOGY OFFERS: * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. RECOLOGY BENEFITS MAY INCLUDE: * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. SUPPLEMENTAL INFORMATION Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive and diverse work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
    $32k-38k yearly est. 60d+ ago
  • Driveway Customer Service Agent

    Lithia & Driveway

    Customer Service Associate Job In Medford, OR

    Dealership:L0397 Driveway Home OfficeLithia & Driveway The Customer Service Agent I - Shop I is responsible for handling customer inquiries related to our Driveway “Shop” operations. This position assists customers looking to purchase new and pre-owned vehicles completely online and have them delivered to their home. Pay: $22.00/hr with Bonus Incentives Location: Driveway Office, Medford Oregon Schedule: Open availability Responsibilities Customer Concierge: Answers questions and helps move the digital transaction process forward Communicate effectively with customers through chat, phone, and email Single point of contact for the customer throughout the transaction Presents financing terms Presents protection products (ex: Extended warranties) Collects down payment, Driver's License, Proof of Insurance, Proof of Income Communicates paperwork and logistic timelines Maintain activity log Other duties as assigned Skills and Qualifications Strong attention to detail Previous sales experience highly preferred Excellent communication skills Time management Sense of Urgency Active listening skills Critical thinking We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
    $22 hourly 6d ago
  • Customer Service Agent

    Purelight Power

    Customer Service Associate Job In Medford, OR

    Full-time Description We are seeking a Customer Service Agent to join our team. In this role, you will be responsible for providing support to our customers and helping them troubleshoot any issues they may be experiencing with their solar systems. You will play a critical role in ensuring our customers are satisfied with their solar systems and the services we provide. Responsibilities: Respond to customer inquiries and provide support via phone, email, and chat. Document all customer interactions and technical issues in our CRM system Work closely with our installation and maintenance teams to ensure prompt resolution of technical issues Collaborate with cross-functional teams to improve the customer experience Requirements Experience in the solar or renewable energy field, preferred but not required Benefits: We offer a comprehensive benefits package designed to support the well-being of our employees and their families. Our benefits include: -Medical Insurance: We provide competitive medical insurance options, including various plans to meet your specific needs. Coverage includes preventive care, doctor visits, prescription medications, and more. -Dental Insurance: Our dental options cover routine check-ups, cleanings, orthodontics, and procedures, helping you maintain your oral health. -Vision Insurance: Our vision plan provides coverage for routine eye exams, lenses, frames, and contact lenses to keep your eyesight in top condition. Additional benefits may include: - Life Insurance, Voluntary STD/LTD, FSA/HSA, and other voluntary plans - Paid Time Off (PTO) - Employee Assistance Program (EAP) We are committed to providing a benefits package that supports the health, financial stability, and work-life balance of our employees. Join our team and be part of a dynamic company committed to excellence in insulation installation and customer satisfaction! Salary Description Starting at $20/hr
    $20 hourly 60d+ ago
  • Retail Associate

    Medford or 4.4company rating

    Customer Service Associate Job In Medford, OR

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $32k-36k yearly est. 60d+ ago
  • CH Fitness & CH24 Customer Service

    America's Best Kids Inc. 3.6company rating

    Customer Service Associate Job In Medford, OR

    Customer Service Reps in our fitness facilities greet and assist clients, sell memberships and give tours, among other tasks. Experience is not necessary, but a happy demeanor and outgoing personality is a must!
    $33k-41k yearly est. 20d ago
  • Customer Service Teammate

    Go Car Wash

    Customer Service Associate Job In Medford, OR

    **TEXT "GOMILES" to ************ to APPLY!** GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: * Positively and energetically engage and communicate with customers * Quickly understand, retain, and follow directions and procedures-especially safety * Continuously stand, move, and smile for long periods of time Also, you must: * Be at least 16 years old * Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. **Compensation.** Our Teammates in this role typically earn $17.00/hour, which includes a base pay of $15.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. *All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,* *disability* *or veteran status, or any other actual or perceived basis protected by law.* **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** **Experience** **Licenses & Certifications**
    34d ago
  • Customer Service Associate, Site 536 - Part Time

    American Retail Services 3.2company rating

    Customer Service Associate Job In Medford, OR

    JOB TITLE: CSA - CASHIER PT FLSA STATUS: NON-EXEMPT HOURLY SHIFT SCHEDULE: PART TIME REPORTS TO: RETAIL STORE MANAGER The Customer Service Associate (CSA) is responsible for providing prompt, efficient, and courteous, quality service to all customers. This includes operating a cash register, greeting customers, assisting with fuel dispensers, cash handling, light janitorial duties, and other duties as assigned. DUTIES AND RESPONSIBILITIES • Provide friendly service to customers • Greet and assist customers • Operate cash register to enter a convenience store and gasoline purchases (assistance will be available if needed) • Account for all monies, cigarettes, and lottery tickets on assigned shift • Check the expiration date and face-off product • Follow proper safety protocols and procedures REQUIREMENTS • Must be flexible to work various schedules such as weekends, holidays, and overtime as needed • Must have the ability to accurately handle money • Must have strong attention to detail • Must possess excellent verbal and written communication skills • Must have excellent customer service skills • Must be capable of effectively communicating with customers and co-workers • Must be able to work independently and be self-motivated • Must be able to do simple math such as counting, recording, addition, subtraction, and multiplication PHYSICAL DEMANDS • Must be able to stand and walk for the duration of shift • Regularly lift and or move up to 20-50 pounds • Must be comfortable working in a convenience store environment • Must maintain a professional appearance and abide by the Dress Code Policy • Must maintain professional and friendly demeanor towards customers and fellow employees • Daily exposure to gasoline and oil products • Fast-paced environment
    $26k-33k yearly est. 20d ago
  • Entry Level Customer Service/Sales

    Global Elite 4.3company rating

    Customer Service Associate Job In Medford, OR

    Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition. Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others. Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom. Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration. If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together. Ignite your potential - Apply today!
    $34k-42k yearly est. 29d ago
  • Customer Service Representative - State Farm Agent Team Member

    Russwimmer

    Customer Service Associate Job In Medford, OR

    Customer Service Representative - State Farm Agent Team Member Medford, OR **ROLE DESCRIPTION:** As a Customer Service Representative - State Farm Agent Team Member with Russ Wimmer - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. **RESPONSIBILITIES:** * Answer customer inquiries and provide policy information. * Assist clients with policy changes and updates. * Process insurance claims and follow up with clients. * Maintain accurate records of customer interactions. **QUALIFICATIONS:** * Strong communication and interpersonal skills. * Detail-oriented and able to multitask. * Previous customer service experience preferred. **BENEFITS:** * Simple IRA * Salary plus commission/bonus * Paid time off (vacation and personal/sick days) * Flexible hours * Growth potential/Opportunity for advancement within my agency * Hiring Bonus **How to Apply:** Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! Russ Wimmer - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds. Responsive recruiter Compensation: $40,000.00 - $55,000.00 per year ****We're Hiring!**** If you want to work in an environment that is fun, challenging, and rewarding, then Russ Wimmer - State Farm Agent may be the right fit for you! **About Our Agency** * Our office is located in Medford. * Our office is open 8:30 - 5:30. * We currently have 4 team members at our agency. * Our agency has received awards including: Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze Tablet * Additional languages spoken: Spanish ****If you want a career, not a job, then we encourage you to apply.**** *State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.* Earn benefits and rewards that are second to none
    35d ago
  • Customer Service Representative - State Farm Agent Team Member

    Darynfarmer

    Customer Service Associate Job In Medford, OR

    Customer Service Representative - State Farm Agent Team Member Medford, OR **Benefits:** * Simple IRA * Hiring bonus * Bonus based on performance * Competitive salary * Opportunity for advancement * Paid time off * Training & development **ROLE DESCRIPTION:** As a Customer Service Representative - State Farm Agent Team Member with Daryn Farmer - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. **RESPONSIBILITIES:** * Answer customer inquiries and provide policy information. * Assist clients with policy changes and updates. * Process insurance claims and follow up with clients. * Maintain accurate records of customer interactions. **QUALIFICATIONS:** * Strong communication and interpersonal skills. * Detail-oriented and able to multitask. * Previous customer service experience preferred. Responsive recruiter Replies within 24 hours Compensation: $40,000.00 - $50,000.00 per year ****We're Hiring!**** We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. **About Our Agency** * Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. * Our office is located in Medford. * Our office is open 8:30-5. * I have been a State Farm agent since 2001. * I am a second generation State Farm agent. * I am a proud graduate of Southern Oregon. ****We look forward to speaking with you!**** *State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.* Earn benefits and rewards that are second to none
    35d ago
  • Customer Service Representative

    Leavitt Group Agency Association 3.4company rating

    Customer Service Associate Job In Medford, OR

    Redwoods Leavitt Insurance Agency is a fast paced growing Insurance Agency that is currently seeking a highly motivated individual to join our team. To succeed in this Customer Service Representative position in our Commercial Lines Department, applicants should be customer-focused, able to multi-task, be a good communicator and enjoy working with people. The current position is based in Medford, Oregon or Grants Pass, Oregon. This is a great career opportunity, and we are willing to train the right person. Responsibilities Servicing existing commercial accounts Processing renewals and endorsements Assisting with billing questions and payments Quoting commercial business Providing certificates Working with producer to prepare proposals Qualifications & Skills Outstanding interpersonal skills Attention to detail Proficient with computers Proficient with Microsoft Office and Excel Active Oregon P&C license is recommended but will train the right individual with customer service experience Benefits We provide a comprehensive benefit package including paid vacation, sick and personal time, paid holidays, group health insurance, group life insurance, disability insurance, 401(k) with match, wellness program, bonus program and more. Job Type: Full-time Pay: $17.00 - $21.00 per hour Benefits: 401(k) 401(k) matching Disability insurance Health insurance Paid time off Supplemental pay types: Bonus opportunities Weekly day range: Monday to Friday Experience: customer service: 1 year (Preferred) #LI-DNI
    $17-21 hourly 49d ago
  • Seasonal Service Yard- Part time

    Grange Co-Op

    Customer Service Associate Job In Medford, OR

    Founded in 1934, Grange Co-op is a cooperative dedicated to serving the needs of its members and the communities in which they live. With a focus on farm and ranch products, work wear and western wear, garden supplies, and pet care essentials, Grange Co-op has grown to become a trusted name in the industry. The company operates multiple retail locations, a feed mill and remains committed to delivering exceptional value and service. *****Please note this is a seasonal position with a contracted end date of June 30, 2025***** ****GENERAL PURPOSE OF JOB**** To provide friendly, accurate service and ensure that customers receive their purchases in a timely manner; and to maintain the overall cleanliness and appearance of the service yard. ****ESSENTIAL DUTIES AND RESPONSIBILITIES**** · Demonstrate friendliness towards customers and co-workers · Fill customer orders as identified on the loading slips · Read loading slips and retrieve purchased merchandise from the warehouse or service yard and load into customers' vehicles · Control inventory and order merchandise as needed to maintain adequate stock · Operate forklift as necessary · Clean, sweep, hose, and shovel debris from loading dock, warehouse and service yard as necessary to maintain a clean environment · Listen and respond to questions and requests from co-workers inside the retail store · Maintain loading slips after the customers' products have been loaded · Perform daily inspections of all vehicles and forklifts on location · Stock inside retail store as directed by management team · Perform cashier functions in warehouse · Monitor and maintain pest control · Answer phones in a friendly manner and provide customer assistance to callers · Uphold all cooperative policies · Perform other tasks and duties as required by supervising manager ****SUPERVISORY RESPONSIBILITIES**** · This position does not have supervisory responsibilities ****EDUCATION AND/OR EXPERIENCE**** · High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience ****LANGUAGE SKILLS**** · Ability to read and comprehend simple instructions, short correspondence, and memos · Ability to write simple correspondence · Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization ****MATHEMATICAL SKILLS**** · Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals · Ability to compute rate, ratio, and percent and to draw and interpret bar graphs ****REASONING ABILITY**** · Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions · Ability to deal with problems involving a few concrete variables in standardized situations ****OTHER SKILLS AND/OR ATTRIBUTES**** · Strong communication and interpersonal skills · Excellent customer service skills · Accuracy and attention to details · Ability to become forklift certified · High level of integrity · Friendliness and cheerfulness towards customers and co-workers · Ability to perform effectively in both individual and team environments · Excellent prioritization and organizational abilities · Ability to work in all weather elements · Ability to continually lift and load heavy items · Possess a strong sense of urgency *****Bilingual candidates encouraged to apply!***** The pay range for this role is: 15.53 - 18.98 USD per hour (South Medford) South Medford Medford, OR Share on:
    $28k-37k yearly est. 33d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer Service Associate Job In Medford, OR

    work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include: provide outcome-based solutions for our physician referral sources and existing patient population Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments Prepare and analyze the billing and setup paperwork for patient services Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization Recommend potential products or services to management by collecting patient information and analyzing customer needs Actively participate in the training of new customer service and sales personnel #CSR
    $31k-40k yearly est. 20d ago
  • Customer Service Representative-Float

    People's Bank of Commerce 3.8company rating

    Customer Service Associate Job In Medford, OR

    Full-time Description Established in 1998 in Medford, Oregon, People's Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon. We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, Employee Stock Ownership Plan (ESOP), as well as health, dental, vision and life insurance coverage. Perform a variety of customer service activities for new and existing customers. Contribute to the efficient and effective operations of the Branch while upholding the bank's core values, core competencies and service standards. Provide exceptional customer service and support to expand and retain customer relationships and promote all bank products by cross selling financial services to customers. Reports to: Branch Service Officer Supervises: None Requirements Customer Service Representative (CSR) Promptly greets customers in person or by telephone in a friendly and professional manner. Process all monetary transactions for customers, (i.e., deposits, withdrawals, loan payments, check cashing, misc.) within standards for accuracy of no more than 6 occurrences per month (each out of balance condition or proof error is considered 1 occurrence). Maintain proper security of cash drawer, assigned keys and all negotiable items and work areas are clean at the end of the business day. Complete balancing teller cash drawer within a 15-minute time period. Sell cashier's checks, money orders, traveler's checks, government bonds; redemption of government bonds; accept loan payments; wire transfer requests; process mail. Adhere to Tel-4 limits plus bank policy and procedures to assure accurate cash handling in the service to our customers and minimize time and effort to locate outages. Maintain balancing standard of no more than a maximum of $400.00 in annual rolling cash outages. Ability to exercise independent judgment while working with established check cashing guidelines. Provide products and services education, assistance, research, support, and problem resolution in a timely manner to customers and employees. Understands and adheres to the compliance of all federal and state laws and regulations and bank policies, procedures, and standards in your area of responsibility. Adhere to the Bank's CIP, BSA and related security procedures to ensure bank compliance in your area of responsibility. Accurately completes CTR and monetary instrument reporting when necessary and in a timely manner. Uses active listening skills to determine customer needs to sell and cross-sell bank services in the branch and local community. Consistently make productive use of time to complete all primary daily duties as assigned; asks for additional assignments to assist others. Develops a rapport with customer while completing their transactions or assisting their needs. Actively participates in making customer referrals to new accounts and loans. Consistently arrive to work and return from breaks at scheduled time. Attend meetings as requested. Perform special projects or other duties as assigned. SKILLS AND ABILITIES REQUIRED: Familiarity with Deposit Products and Bank services. Satisfactory communication (written and oral) and organizational skills. Satisfactory interpersonal skills and ability to develop rapport with people. Ability to work within and foster a team environment. Ability to look and project a professional image. EDUCATION, TRAINING, AND EXPERIENCE: Computer knowledge and familiarity with Microsoft Word, Excel, Outlook, and experience using ten-key by touch. Successful completion of a high school diploma or GED. Minimum of 1 year experience with cash handling with a good balancing record (previous bank experience preferred). The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position. These job requirements are subject to change to reasonably accommodate qualified disabled individuals. Those selected must be able to provide proof of legal right to work in this country. Hiring will be subject to criminal history background check, credit check, drug screen and references. People's Bank of Commerce is an Equal Opportunity Employer of minorities, women, protected veterans, and individuals with disabilities. If you are an individual with a disability and require reasonable accommodation to complete all or part of the application process, please call ************ or email *******************.
    $33k-37k yearly est. 60d+ ago
  • Customer Service Representative 7263

    Domino's Franchise

    Customer Service Associate Job In Medford, OR

    The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must also be customer service oriented. CSRs need to speak with customers all throughout his or her shift so they must know how to deal with various customer related issues. They must also be well versed when it comes to product details, services, charges and other related important information which will be relayed to customers whenever it is needed. While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. This job can be physically demanding: the team member may be required to use hand repetitively, stand for prolonged periods, bend over, twist, reach above shoulder level, crouch or stoop or kneel. Some specific duties of Domino's CSRs include: Attracting potential customers by answering product and service questions and advertising/"wobble boarding" Opening and maintaining customer customer accounts by recording and updating account information Preparing and packaging food products Collecting payment and handing out orders to customers Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution Maintaining financial accounts by processes customer adjustments Contributing to team effort by accomplishing related requests as needed Qualifications We will ensure you are trained and have a positive learning experience when you join our team. Wage for all CSRs is minimum wage, with the option for raises based on performance evaluations conducted by Regional Supervisors on a regular basis in $.25 increments to a max of $1.00 over Minimum wage before being eligible for a management position. CSRs also frequently receive tips on a daily or bi-weekly basis via an in-store tip pool. CSRs must: Be 15 years or older Be attentive to detail Be customer oriented, friendly and energetic Have cash management skills Be able to work long hours, scheduled or unscheduled, which will include nights, weekends, and as emergencies arise Be willing to learn and be comfortable performing other workstation duties within the restaurant as needed and work the above listed duties with reasonable accommodation if needed Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-39k yearly est. 8d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Customer Service Associate Job In Medford, OR

    work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include: provide outcome-based solutions for our physician referral sources and existing patient population Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments Prepare and analyze the billing and setup paperwork for patient services Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization Recommend potential products or services to management by collecting patient information and analyzing customer needs Actively participate in the training of new customer service and sales personnel #CSR
    $31k-39k yearly est. 20d ago
  • Customer Service Representative/Patient Equipment Specialist - Hospice

    3304 Home Health Wa Spokane

    Customer Service Associate Job In Medford, OR

    working Monday to Friday on day shift. The Customer Service Representative/Patient Equipment Specialist assists in the smooth and efficient operation of the Home Medical Equipment intake and customer service workflows. Provides coordination for the daily needs of home medical equipment for hospice patients. Assists in optimizing resource allocation. Supports the successful management of Home Medical Equipment Department orders and customer service to both internal and external customers. The Hospice Patient Equipment Specialist maintains a working knowledge of the Medicare Hospice Benefit as it pertains to home medical equipment. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Hospice and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Coursework/Training Educational coursework in medical technology. Or Knowledge acquired through on the job experience. Upon hire: In compliance with the Providence Health and Services-OR Human Resources policy #302 Background Checks, a criminal background check is required for this position, based on assigned duties. 1 year Recent experience as a Team Assistant, unit secretary or related experience. Preferred Qualifications: Experience in a Home Services agency or Hospice experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
    $31k-39k yearly est. 25d ago
  • Customer Service Representative - Medford, OR

    Kedia Corporation

    Customer Service Associate Job In Medford, OR

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $31k-39k yearly est. 60d+ ago
  • Pt ServiceTeam Member

    Michaels 4.2company rating

    Customer Service Associate Job In Medford, OR

    Store - MEDFORD, OR Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. + Help customers shop, locate products, and provide them with solutions + Provide a fast and friendly checkout experience; execute cash handling to standards + Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments + Educate customers on the Voice of Customer (VOC) survey + Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) + Participate in the truck unload, stocking, and planogram (POGs) processes + Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store + Perform Store In Stock Optimization (SISO) and AD set duties as assigned + Support shrink and safety programs + Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards + Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members + Cross trained in Custom Framing selling and production **Other duties as assigned** **Preferred Knowledge/Skills/Abilities** **Preferred Type of experience the job requires** + Retail and/or customer service experience preferred **Physical Requirements** **Work Environment** + Ability to remain standing for long periods of time + Ability to move throughout the store + Regular bending, lifting, carrying, reaching, and stretching + Lifting heavy boxes and accessing high shelves by ladder or similar equipment + If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. + Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings **Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.** Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity** . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (************************** and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (************************************ , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com . **Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.** _Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL)._ EEOC Know Your Rights Poster in English (****************************************************************************************** EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers (************************************************************************************************** Federal FMLA Poster Federal EPPAC Poster (******************************************************************
    $26k-35k yearly est. 31d ago

Learn More About Customer Service Associate Jobs

How much does a Customer Service Associate earn in Medford, OR?

The average customer service associate in Medford, OR earns between $25,000 and $43,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average Customer Service Associate Salary In Medford, OR

$33,000

What are the biggest employers of Customer Service Associates in Medford, OR?

The biggest employers of Customer Service Associates in Medford, OR are:
  1. American Retail Group
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