Customer service associate jobs in Miami Gardens, FL - 3,542 jobs
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Customer Success Lead
Volante Technologies 4.3
Customer service associate job in Miami, FL
About Us :
Volante Technologies is the leading global provider of low-code cloud Payments as a Service solution for financial businesses. We are disruptors and innovators and are growing fast-for the last three years, we have been the #1 seller of wholesale payment systems worldwide. At Volante, we are all about revolutionizing the world of Payments.
Role Overview We are looking for an seasoned Customer Success expert to manage our most critical Enterprise clients in the US and LATAM regions.
In this role, you will partner with the Head of Account Management to execute our regional engagement strategy. You are the primary face of the company for your portfolio, working to keep customers happy (Retention) and identifying new problems we can solve for them (Expansion). While this role is strategic, it requires significant mobility, you will be expected to travel frequently to drive business reviews and workshops.
Requirements :
10+ years in Customer Success, Account Management, or Consulting for Enterprise B2B software.
Business-level fluency in Spanish is required. You must be able to present to Executives and conduct business meetings in Spanish.
You understand how to identify a sales opportunity. Familiarity with frameworks like MEDDIC is a strong plus.
Willingness to travel frequently (approx. 25-40%) for client meetings across the Americas.
Professionals based in the South Florida area (Miami/Fort Lauderdale/West Palm Beach) preferred. (Qualified candidates in other locations willing to travel will be considered).
Your Objectives (Shared OKRs)- You will share the following Key Results with the Head of Account Management. We win as a team, and your execution is critical to hitting these regional targets:
Maximize Client Value:
Strategic Reviews: Drive the execution of our Americas Team Target of 105 Formal Client Reviews (SBRs) annually. You will own a significant volume of these engagements, requiring frequent onsite presence.
Success Planning: Implement "Joint Success Plans" (JSPs) for top accounts in the region.
Risk Management: Ensure all "Red/Yellow" accounts have a defined "Get-to-Green" plan with clear deliverables.
Maximize Client Opportunity:
Pipeline Generation: Contribute to the Americas Team Target of $8M in new Expansion/Upsell pipeline. (Note: You source and qualify the lead; Sales closes it. You retain attribution credit).
Net Revenue Retention: Drive regional performance to achieve 115%+ NRR.
Roadmap Alignment: Facilitate roadmap and discovery workshops for Top 15 accounts.
Key Responsibilities
Strategic Account Management: Manage a portfolio of high-value Enterprise clients. You are their main point of contact and their internal advocate.
High-Touch Engagement (Travel): This role requires a willingness to travel within the US and LATAM to meet stakeholders face-to-face. You will be the primary driver of onsite Strategic Business Reviews.
Opportunity Identification: Proactively look for opportunities to expand our footprint within your accounts to help us hit our shared pipeline goals. When you find an opportunity, you will qualify it (confirm budget and need) and introduce the Sales team.
Bilingual Communication: Navigate complex business discussions with stakeholders in Latin America, understanding both the language and the business culture.
$101k-150k yearly est. 4d ago
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Customer Services Specialist
Savills North America 4.6
Customer service associate job in Miami, FL
ABOUT THE ROLE
The Client Services Specialist will support a top-producing four-person leasing team in Miami, led by the Vice Chairman and Co-Head of Florida for the Miami Office. This person will play a central role in keeping the team organized and efficient, helping manage projects, client deliverables, and daily operations. The ideal candidate is a fast learner who thrives in a busy environment, takes initiative, and helps the team stay on track across all active assignments.
KEY RESPONSIBILITIES
Marketing Coordination
Lead all aspects of the team's marketing efforts, from concept through execution, for property campaigns, client presentations, and new business pursuits.
Lead Social Media Management efforts such as LinkedIn a plus
Develop, proof, and produce marketing materials including proposals, pitch decks, offering memorandums, and brochures that align with Savills' brand standards.
Use Salesforce, LinkedIn, CoStar, and Exact Target to support prospecting, marketing outreach, and engagement tracking.
Coordinate photography, floor plans, and other creative assets with vendors and internal teams.
Maintain and organize the team's contact database while improving marketing processes for better efficiency and results.
Financial Support
Handle billing, invoicing, and expense reports for the team.
Update and maintain stacking plans and other financial tracking tools in Excel.
Administrative Support
Greet and assist guests; answer and route incoming calls.
Manage incoming and outgoing mail and packages.
Keep Salesforce and other CRM databases accurate and up to date.
Schedule meetings, conference calls, and team activities.
Set up conference rooms and prepare materials for client meetings.
Client Interface
Help prepare materials and presentations for client meetings.
Participate in client pitches as needed.
Coordinate communication and logistics between the team and clients.
Process Management
Work closely with the team to manage all active projects and client assignments from start to finish.
Keep track of deliverables, deadlines, and follow-ups to ensure nothing falls through the cracks.
Anticipate next steps and help keep the team organized and accountable.
Serve as the central point of coordination for ongoing projects and team priorities.
Partner with other Client Services Specialists and Operations staff on office-wide initiatives.
Qualifications
Bachelor's degree preferred (Business, Marketing, Communications, Real Estate, Finance, or related field).
Professional, proactive, and able to work both independently and as part of a team.
Minimum of 3+ years of experience in marketing, administration, or commercial real estate preferred. Engagement and interaction with support of upper management is important.
Strong skills in Microsoft Office (Namely: Excel, PowerPoint, Word) and Salesforce.
Familiarity with Adobe InDesign, CRM, and email marketing tools such as SalesForce a plus.
Excellent written and verbal communication skills.
Strong organizational skills, attention to detail, and the ability to handle multiple priorities.
WHY JOIN US?
Join one of Miami's most established office leasing teams at Savills. This position offers exposure to all sides of the business-marketing, financial analysis, and client strategy-and is a great opportunity for someone looking to build a long-term career in commercial real estate.
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
$27k-36k yearly est. 2d ago
Customer Support Specialist
Insight Global
Customer service associate job in Miami Lakes, FL
Required Skills & Experience
2+ years of work experience in Customer Support or CustomerService role
Strong Microsoft Office / Excel - VlookUps and Pivot Tables
Ability to work in a fast-paced environment managing multiple priorities
Strong verbal and written communication
Nice to Have Skills & Experience
Experience with Systems Applications and Processing (SAP)/ERP system
Aerospace industry experience
Data analytics experience
Job Description
Our Aerospace client is looking for Customer Supports Specialists to join their team. This role involves analyzing supplier and customer data related to the ordering and delivery of spare parts, provisioning products, and associatedservices. Responsibilities include processing returned materials, responding to customer inquiries regarding spare parts requirements, and resolving delivery issues. This positions also entails creating and tracking performance metrics, cultivating strong customer relationships, and developing a deep understanding of the customer's culture and business strategies. This position is offering $21.91/hour.
$21.9 hourly 21h ago
Senior Customer Service Representative
Brightway Insurance 4.4
Customer service associate job in Boca Raton, FL
The Senior CustomerService Representative supports the daily operations of the agency by providing advanced customerservice, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements.
Client Service & Support
Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions.
Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements.
Assist clients with policy changes, cancellations, reinstatements, and general account updates.
Review client accounts to ensure accuracy and identify gaps in coverage or service needs.
Policy Administration
Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation.
Support new business and renewal processes by gathering required information and preparing applications.
Verify policy accuracy, rating information, and carrier guidelines prior to final processing.
Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments.
Claims Support
Guide clients through the claims filing process and provide follow-up as needed.
Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates.
Team & Operational Support
Provide guidance and support to junior CSRs and team members.
Assist in workflow improvement, procedure updates, and best-practice implementation.
Maintain compliance with all state regulations, company policies, and carrier requirements.
Customer Experience & Retention
Build strong client relationships through responsive service and proactive communication.
Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions).
Support retention efforts by reviewing renewal options and assisting in remarketing when needed.
Required Qualifications
Valid Florida 4-40 Customer Representative License.
3-5+ years of customerservice or account management experience in a Property & Casualty insurance environment.
Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology.
Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred.
Excellent communication, problem-solving, and organizational skills.
Ability to work independently, prioritize tasks, and manage high-volume workloads.
$33k-38k yearly est. 21h ago
Customer Service Associate
Raising Cane's 4.5
Customer service associate job in Miami, FL
Starting hiring pay at: 15
As an important part of our team, CustomerServiceAssociates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customerservice. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire CustomerServiceAssociates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customerserviceassociate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new CustomerServiceAssociate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes CustomerServiceAssociate:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off
Closed for all major holidays
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
Must satisfy hours requirement per year
Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
$15 hourly 11m ago
Customer Service Representative
Tempexperts
Customer service associate job in Doral, FL
A growing manufacturing organization is seeking a proactive and detail-oriented CustomerService Representative (CSR) to support a rapidly expanding customer base and internal sales operations. This role plays a key part in the order-to-shipment lifecycle, serving as a central point of contact for customers while ensuring accuracy, efficiency, and exceptional service throughout the order management process.
The ideal candidate is highly organized, customer-focused, and experienced in managing orders within an ERP-driven environment.
Key Responsibilities
Enter and process customer purchase orders accurately within the ERP system
Manage order flow from initial entry through shipment and delivery
Communicate proactively with customers regarding order status, timelines, and changes
Serve as the primary point of contact for customer inquiries, issue resolution, and follow-up
Coordinate closely with Sales, Operations, Production, and Logistics teams
Monitor backorders, inventory availability, and shipment schedules
Maintain accurate and up-to-date customer and order documentation
Support credit review and approval processes as needed
Required Qualifications
3+ years of customerservice, order management, or sales support experience
Strong written and verbal communication skills
Experience working with ERP systems (preferred)
High level of accuracy in data entry and order processing
Proficiency in Microsoft Office (Excel, Outlook, Word)
Preferred Qualifications
Experience in manufacturing, electrical products, construction materials, or industrial environments
Bilingual (English/Spanish) is a plus
Core Competencies
Customer communication and relationship management
Problem-solving and issue resolution
Time management and prioritization
Team collaboration across departments
What's Great About Working Here
Stable, Growing Organization: Be part of a company experiencing consistent growth and operational expansion
Cross-Functional Exposure: Work closely with sales, production, operations, and logistics teams
Process-Driven Environment: Structured systems and clear workflows support accuracy and success
Customer-Focused Culture: High service standards with a strong emphasis on reliability and responsiveness
Long-Term Career Potential: Opportunities to grow within customerservice, operations, or sales support functions
Team-Oriented Workplace: Collaborative environment where attention to detail and accountability are valued
$22k-31k yearly est. 3d ago
Sales Associate
Alexandre Birman
Customer service associate job in Miami, FL
Join the Alexandre Birman Bal Harbour Shops Team!
At Alexandre Birman, we don't just craft shoes, we create masterpieces that embody sophistication, sensuality, and the timeless elegance of Brazilian culture. Each piece is an intricate blend of high-quality materials and exceptional craftsmanship, meticulously designed and handcrafted to perfection. Our collections, proudly produced in Brazil and Italy. Since 2008, Alexandre Birman has become synonymous with luxury & refined style, gracing high-profile events and being adored by fashion-forward women around the world. Our designs are not just shoes, they are statements of grace and artistry, sought after season after season.
If you have a passion for luxury, a commitment to excellence, and an eye for the finest details, we want you to be part of this exciting journey.
Job Summary:
As a Sales Associate at Alexandre Birman, you will deliver exceptional customer experiences in a refined and inviting store environment, guiding our clients through their shopping journey and introducing them to the beauty and craftsmanship of our collections. Your role is integral in enhancing our clients' experience, meeting sales goals, and maintaining our brand's reputation for luxury and personalized service.
Duties and Responsibilities:
Customer Engagement: Welcome each client with warmth, creating a personalized and inviting atmosphere. Tailor product recommendations to meet individual preferences and create memorable experiences.
Product Expertise: Be a brand ambassador by sharing your in-depth knowledge of our footwear collections. Educate customers on the artistry behind each design, highlighting the luxurious materials, craftsmanship, and intricate details that define Alexandre Birman shoes.
Sales Excellence: Assist clients in selecting the perfect pieces, offering advice on fit, style, and complementary accessories. You'll be an integral part of driving the store's sales by providing exceptional service and promoting add-on sales.
Transaction Handling: Process transactions seamlessly and efficiently, ensuring accuracy in all purchases, returns, and exchanges. Adhere to all company policies for transaction handling and store operations.
Store Presentation: Maintain an immaculate and visually appealing store environment. Ensure products are neatly displayed, organized, and stocked to uphold the luxury aesthetic of the brand.
Customer Relations: Address client inquiries, resolve concerns, and ensure an unparalleled shopping experience that exceeds expectations. Follow up with clients to ensure satisfaction and foster loyalty.
Sales Targets & Performance: Actively contribute to achieving and surpassing individual and team sales targets. Help create innovative strategies to drive performance and increase foot traffic.
Team Collaboration: Work closely with your colleagues to achieve shared goals. Contribute to a positive team atmosphere and collaborate in delivering a seamless in-store experience.
Continuous Learning: Stay on top of the latest trends in fashion and luxury, constantly enhancing your knowledge of our products and sales techniques to ensure you're offering the best experience for our clients.
Qualifications and Skills:
A Passion for Luxury Fashion: A deep appreciation for fine craftsmanship, luxury products, and an interest in staying on top of trends in the fashion industry.
Exceptional CustomerService: Proven ability to provide top-tier customerservice, build lasting relationships, and enhance the shopping experience with your personal touch.
Communication: Exceptional verbal communication skills with the ability to build rapport quickly and confidently with customers from all backgrounds.
Retail Experience: Previous experience in retail or customerservice is preferred, particularly in a luxury environment.
Sales Driven: Goal-oriented with a strong desire to achieve sales targets and drive business growth.
Attention to Detail: A keen eye for maintaining store standards, ensuring that every product is presented with the care and precision it deserves.
Adaptability & Flexibility: Ability to thrive in a fast-paced, dynamic environment and adjust to changing customer needs and store demands.
Physical Stamina: Ability to stand, walk, and perform tasks for extended periods as part of the daily responsibilities.
Flexible Availability: Willingness to work weekends, holidays, and evenings as part of the flexible schedule.
Why Join Us?
Be part of a brand that celebrates craftsmanship, elegance, and the artistry of Brazilian heritage. You'll work with beautiful products that reflect luxury and sophistication in every detail.
This is an exceptional opportunity to grow within the luxury fashion industry, gain unique insights into high-end retail, and be part of an internationally recognized brand.
Join a team of passionate, fashion-forward professionals who share your enthusiasm for quality and service. Work together to create memorable experiences for our clientele.
Enjoy an exclusive employee discount on our premium products, and receive ongoing training and development to enhance your career in luxury retail.
How to Apply
Please send your resume and a cover letter to **************** or apply within this post.
$22k-34k yearly est. 4d ago
Account Service Representative -Field Sales
New Health Partners 4.1
Customer service associate job in Doral, FL
The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction
What you'll be doing:
Broker & Agency Support:
Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs.
Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation.
Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits.
Group Account Management:
Support new group onboarding, including application review, census validation, and carrier submissions.
Assist with open enrollment meetings, renewal reviews, and plan comparison tools.
Maintain accurate group records, policy details, and service notes.
Track renewals, missing documents, billing issues, and enrollment updates.
Carrier & Vendor Coordination:
Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues.
Facilitate resolution of escalated member and employer concerns.
Ensure compliance with carrier guidelines and timelines.
Administrative & Operational Tasks:
Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers.
Maintain CRM activity logs, follow-up tasks, and documentation.
Assist the Group Sales Director in tracking KPI metrics and service SLAs
Requirements:
Must know all carriers. Traditional group insurance
Must have knowledge of working with a census
Customerservice experience
215 License required
Reliable transportation
Qualifications:
Salesforce knowledge helpful
Ichra knowledge helpful
Business development experience
5-10 years of experience in health insurance, group benefits, or employee benefits
administration (preferred).
Knowledge of medical, dental, vision, GAP, and ancillary products.
Strong communication skills-professional, clear, and customer focused.
Ability to manage multiple priorities with attention to detail and deadlines.
Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus.
Bilingual (English/Spanish)
Salary range: $55-$75k + Commission
Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days.
January start date
$21k-28k yearly est. 2d ago
Client Solution Center Representative - 35721
Harvard Maintenance, Inc. 4.2
Customer service associate job in Miami, FL
Job Site Location US-FL-Miami Job ID 2025-35721 Category Portal Searching Client Solution Center Hire Type Full-Time Life at Harvard
Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.
A day in the life:
The Client Solutions Center Representative plays a vital role in our 24/7 Client Solutions Center by managing work order administration and handling inbound calls during the 1st shift. This in-office position is based at our headquarters in Miami, FL, and requires excellent communication skills, strong attention to detail, and the ability to work independently in a fast-paced environment. The representative will service our clients during typical business hours, working Monday through Friday from 10:00 am to 6:00 pm EST.
What you'll do as an Exceptional Team Member
Call Management:
Answer, direct, and relay inbound calls, messages, and email messages promptly and professionally.
Provide timely responses to client inquiries and service requests.
Work Order Administration:
Monitor, create, and dispatch work tickets across multiple software platforms and applications.
Accurately enter and update work order information and inspection data in real-time.
Ensure timely follow-up and closure of work tickets while maintaining detailed records.
Identify recurring issues or workflow bottlenecks and recommend improvements to enhance efficiency and accuracy.
Client and Operational Support:
Collaborate closely with Operations teams to resolve service concerns and support service excellence.
Contribute to the achievement of Key Performance Indicators (KPIs) through proactive communication, issue resolution, and process alignment.
Participate in identifying process improvement opportunities, offering recommendations for enhancements to workflows, ticketing practices, or communication protocols.
Administrative Duties:
Provide essential administrative support, including generating and distributing status reports to track work order progress.
Support billing and invoice verification processes to ensure accuracy and timely processing.
Review, correct, and verify data entries to maintain data integrity.
Flexibility and Availability:
Be available for on-demand shift coverage as needed during the week.
Adapt to changing priorities and contribute to a collaborative team environment.
What you'll need to be an Extraordinary Team Member
Communication Skills:
Excellent phone etiquette and professional verbal and written communication skills.
Strong customerservice orientation with a commitment to providing positive client experience.
Technical Proficiency:
Proficient in Microsoft Excel and other Microsoft Office applications.
Ability to quickly learn and navigate multiple software platforms and systems.
Attention to Detail & Multitasking:
Exceptional attention to detail with the ability to manage multiple tasks simultaneously.
Strong organizational skills and the ability to prioritize in a fast-paced environment.
Independence & Flexibility:
The ability to work independently with minimal supervision while maintaining productivity and quality standards.
Willingness to work flexible hours and provide coverage during business-critical times.
Preferred Qualifications:
Experience in a customerservice or call center environment.
Familiarity with work order management systems or service dispatch platforms.
(3+) years of relevant experience
Associate's degree
Work Environment:
This is an in-office position based at our headquarters in Miami, FL.
Must thrive in a dynamic, fast-paced environment while maintaining accuracy and efficiency.
The Harvard Promise
Join our team and play a critical role in delivering exceptional service and operational excellence in our Client Solutions Center!
********************
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
An Equal Opportunity Employer --- M/F/D/V
$33k-59k yearly est. 1d ago
Sponsor Bank Strategy and Sales Enablement Associate, New College Grad - 2026
Visa 4.5
Customer service associate job in Miami, FL
Visa is a world leader in payments and technology, with over 276 billion payments transactions between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
TheSponsor Bank Strategy &Sales EnablementAssociatewillsupport aclientsegment thatis critical to Visa's growthand innovation roadmap.The position willbe responsible forexecutingcross-functional,strategic initiativesthat will deliver meaningful value toclients, and will also lead internal efforts toimprove operational excellence for the segment.
Visa is committed to fostering growth and development, and we encourage you to find a role that aligns with both your personal passions and professional aspirations. You will have the opportunity to take on new responsibilities,acquirenew skills, and exploredifferent partsof Visa'sbusiness, as this is a segment that touches all aspects of Visa's strategy across Consumer Payments, Commercial & Money Movement Solutions, and Value-Added Services.
Some job duties and projects could include:
Participate in cross-functional projects to refine existing strategies to drive growth for Visa'sSponsorBank partners
Collaborate with internal andexternalstakeholders toidentifyclient pain points andassistin launching new productsandservices
Createframeworks and processes to improve 'specialized sales' for Sponsorship in collaboration withother North AmericaSales teams
Support the alignment and implementation of strategies and operating models for the Sponsor Bank segment
Serve as the sales operations and sales excellence champion for the Sponsor Bank team by leadingthe process of tracking and measuringsales objectivesto improve collaboration, pipeline management, goal setting, and recognition
Monitor market trends, activities, and competitor actions todeliver thought leadership andsupport the development of strategies and plans for clients
Upskill and educate internal teams on the Sponsor Bank segment toensure continued improvement of the internal operating model
Serve as AI champion across the team
Qualifications
Basic Qualifications
Bachelor's or Master'sdegreein Business Administration, Marketing, Finance,Economicsor related fieldgraduating May 2025 - August 2026.
Preferred Qualifications
Strong communications skills, specifically,clearand concise written and spoken communications, and communications thatdemonstrateprofessional judgment
Proficient in Microsoft PowerPoint,Wordand Excel
Basic knowledge of payment products
Proactive, self-starter, and strategic thinker with strong analytical skills
Excellent problem-solving skills
Strong interpersonal skills and the ability to work well with a wide range of stakeholders
Client-focused, with a passion for solving client issues and tackling opportunities
Demonstrated ability to lead and navigate through ambiguity
Curious mindset and a hands-on approach to all activities, with real passion for the payments industry
Additional Information
U.S. APPLICANTS ONLY: The estimated salary for a new hire into this position is$72,000USD whichmay include potential sales incentive payments (if applicable).Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible forbonusand equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Authorization:Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.
Work Hours:Varies upon the needs of the department
This is a hybrid position.Expectationof days inofficewill be confirmed by your hiring manager.
Travel Requirements:This position requires travel5-10% of the time.
Mental/Physical Requirements:This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone,frequentlyoperatestandard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will alsoconsider foremploymentqualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
$72k yearly 2d ago
Customer Service Representative
Teksystems 4.4
Customer service associate job in Deerfield Beach, FL
*About the Role* We're seeking a* CustomerService Representative* to join a high-performing team in a hybrid work environment. In this role, you'll handle inquiries related to contract administration, dealer portal access, and supply orders, while delivering exceptional customer support and building strong relationships.
*Key Responsibilities*
* Respond to inquiries from field representatives, dealerships, customers, and lenders.
* Provide personalized support via email, phone, and chat.
* Resolve customer issues using knowledge of products, services, and policies.
* Address contract interpretation questions and troubleshoot portal access for auto dealers.
* Generate accurate reports and collaborate with internal teams, including management.
*Qualifications*
* *Bilingual proficiency in English and Spanish is required.*
* High school diploma or equivalent.
* Minimum 2 years of customerservice experience in an omni-channel contact center.
* Strong multitasking skills across multiple systems; excellent typing and data entry.
* Proficient in Microsoft Office and related tools.
* Exceptional verbal, written, and active listening communication skills.
* Ability to work Monday-Friday, 9:30 AM-6:00 PM EST in a hybrid schedule.
*Additional Details*
* One week of formal training followed by shadowing and ongoing support.
* Flexible schedule with 3 remote days and 2 onsite days (Tuesday & Wednesday).
* Casual, modern office environment with amenities including dining, fitness, and medical facilities.
* Candidates must pass a typing test and call center proficiency assessment.
*Pay Structure*
* *0-2 years experience:* $19/hour ($21 bilingual)
* *2+ years experience:* $21/hour ($23 bilingual)
* *Max:* $23/hour ($25 bilingual)
*Why Join?* This is an opportunity to work with a well-established organization in the automotive industry, offering a collaborative team environment and potential for long-term growth.
*Job Type & Location*This is a Contract position based out of Deerfield Beach, FL.
*Pay and Benefits*The pay range for this position is $19.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Deerfield Beach,FL.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-25 hourly 5d ago
Sales Associate - High-End Womenswear Label
Fourth Floor 3.6
Customer service associate job in Boca Raton, FL
Our client, a high-end womenswear label based, is looking for a Sales Associate to join their team in Boca Raton, FL!
About the Brand
Our client is a luxury contemporary fashion brand known for its elevated essentials, modern silhouettes, and commitment to quality craftsmanship. The brand delivers a personalized, high-touch retail experience while maintaining a warm, welcoming environment for clients.
The Role
We are seeking a polished, energetic, and customer-focused Sales Associate to support day-to-day retail operations and deliver an exceptional in-store experience. This role is ideal for someone passionate about fashion, styling, and client engagement who thrives in a fast-paced boutique environment.
Key Responsibilities
Provide an elevated, personalized shopping experience for all clients
Engage with customers to understand their needs and offer thoughtful product recommendations
Drive sales through relationship building and brand storytelling
Support daily store operations including opening/closing procedures
Maintain visual merchandising standards and overall store presentation
Assist with inventory management, restocking, and merchandising
Process transactions accurately and efficiently at point of sale
Support special events, activations, and peak business periods as needed
Qualifications
Prior retail or customer-facing experience preferred - fashion or luxury retail
Strong communication and interpersonal skills
Polished, professional demeanor with a passion for fashion and styling
Ability to multitask and thrive in a fast-paced environment
Team-oriented with a positive, proactive attitude
Availability to work flexible shifts, including weekends and holidays
You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
$26k-36k yearly est. 5d ago
Retail Sales Associate Spanish Bilingual
Verizon 4.2
Customer service associate job in Coral Gables, FL
When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect:
Generate retail sales by using your passion for cutting-edge technology, and exceptional customerservice to expand the Verizon network.
Learn and uncover customers' needs by creating connections and asking the right questions.
Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
We're hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual-based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual-based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.
Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!
Bilingual speakers in eligible locations may receive an extra $3,000 annually on top of their base pay and commission after passing a language assessment
Best in class medical, dental, and vision
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
Five weeks of paid time off (vacation, holidays, personal days)
8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)
Up to $8K per year in tuition assistance
Discounts up to 50% off on Verizon products and services
Additional employee discounts on attractions, automotive, travel and more.
This position is a great way to jumpstart your career! One in five Verizon Retail employees received lateral or promotional moves in 2024. Too good to be true? Hear from our Verizon Retail team members on what it's like to be part of a team that invests in you. From our in-person new hire experience and award-winning training programs to our culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.
What we're looking for...
You'll need to have:
High school diploma or GED.
One or more years of relevant experience required, demonstrated through work experience and/or military experience.
Bilingual Fluency in English and Spanish.
Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
Even better if you have one or more of the following:
Experience working in a commission-based environment.
Demonstrated sales experience communicating with customers to find solutions.
Customerservice experience.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
After you apply...
You may be required to take an assessment. It takes about 19 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
Bilingual fluency in English and the following language(s) are required: SpanishWhere you'll be working In this worksite-based role, you'll work onsite at a defined location(s).Scheduled Weekly Hours40Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
This is a commission based position with the potential to earn more.
$65k-73.5k yearly 5d ago
Customer Retention Specialist - ACA Health Insurance (Licensed)
Better Health Plans
Customer service associate job in Deerfield Beach, FL
Job Title
Customer Retention Specialist - ACA Health Insurance (Licensed)
We are seeking a motivated, licensed Customer Retention Specialist to support and retain our Affordable Care Act (ACA) health insurance book of business. This role focuses on building strong relationships with existing policyholders, proactively addressing their needs, and ensuring they maintain the right coverage year after year.
Join a fun, high-energy working environment!
You must hold an active Health Insurance License to be considered for this position.
Key Responsibilities
Policyholder Retention & Support
Make outbound and receive inbound calls to existing ACA members to review their coverage and encourage policy retention.
Conduct annual and periodic coverage reviews with customers to ensure plans still meet their needs and budget.
Proactively identify customers at risk of cancelling or lapsing and provide solutions to retain their business.
Educate members on plan benefits, networks, and basic ACA concepts (premium tax credits, cost-sharing reductions, etc.) without providing tax or legal advice.
Enrollment & Renewal Assistance
Assist customers with ACA renewals, plan changes, and updates during Open Enrollment and Special Enrollment Periods.
Verify and update customer information to maintain accurate records (income, household size, contact details, etc.).
Help members understand important deadlines and the impact of changes on their coverage and subsidies.
Compliance & Documentation
Follow all CMS, marketplace, and state regulatory guidelines for ACA enrollments and member communications.
Accurately document all customer interactions, retention efforts, and outcomes in the CRM and/or agency management system.
Protect customer privacy and handle all PHI and PII in compliance with HIPAA and company policies.
Collaboration & Performance
Work closely with sales, service, and operations teams to ensure a smooth customer experience.
Meet or exceed retention, call quality, and productivity targets.
Provide feedback and insights on customer trends, common issues, and opportunities for process improvement.
Qualifications
Required
Active Health Insurance Producer License in [State] (or ability to obtain prior to start date).
1-2+ years of experience in customerservice, account management, or retention, preferably in health insurance or financial services.
Working knowledge of ACA individual and family plans (on- and off-exchange), or strong willingness to learn quickly.
Strong verbal and written communication skills, with a professional and empathetic phone presence.
Ability to explain complex information in simple, clear language.
Comfortable working with call metrics, KPIs, and performance goals.
Proficiency with basic computer applications and CRM or agency management systems.
Preferred
Prior experience working with ACA enrollments on Healthcare.gov or a state-based marketplace.
Experience in a call center or high-volume customer contact environment.
Bilingual (e.g., English/Spanish) a strong plus.
Core Competencies
Customer Focus: Genuinely cares about helping people maintain appropriate coverage.
Persuasion & Retention Skills: Able to address concerns, handle objections, and present alternatives that keep customers insured.
Detail-Oriented: Accurate with data entry, documentation, and compliance steps.
Problem-Solving: Quickly identifies issues and offers practical solutions.
Resilience: Stays positive and professional when dealing with upset or anxious customers.
Team Player: Collaborates well with colleagues and supports team goals.
Work Environment & Schedule
Monday - Friday 9am - 6pm
Full-time position; extended hours and overtime may be required during peak periods such as Open Enrollment.
Pay
Base of $700 week + commission. $1000+ per week.
$700 weekly Auto-Apply 47d ago
Private Client Experience Specialist - Miami, FL
Jpmorgan Chase & Co 4.8
Customer service associate job in Miami, FL
JobID: 210693182 JobSchedule: Full time JobShift: : Are you ready to join a team that is redefining client experience excellence? Join JPMorgan Private Client as a Client Experience Specialist to support a team that is dedicated to delivering unparalleled service.
As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans. If you're passionate about delivering exceptional service while building relationships, come join our team.
Job Responsibilities
* Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed.
* Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers.
* Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients.
* Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters.
* Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events.
* Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager
Required Qualifications, Capabilities, and Skills
* A minimum of two years of financial services experience.
* Demonstrated experience delivering exceptional client service to an affluent client base.
Preferred Qualifications, Capabilities, and Skills
* A bachelor's degree
* Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process.
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
$53k-85k yearly est. Auto-Apply 30d ago
Senior Client Specialist
First Horizon 3.9
Customer service associate job in Doral, FL
The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients.
Essential Duties and Responsibilities
Open new accounts and ensure complete, accurate documentation is obtained from clients
Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements
Image and index all deposit and client documentation to ensure proper recordkeeping
Perform account maintenance, including adding/removing signers and updating client records
Respond to client inquiries regarding bank products, services, account details, and policies, conduct account research, file and process fraud claims
Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs
Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients
Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues
Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit
Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation
Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients
Perform other duties and responsibilities as assigned
Supervisory Responsibilities
No supervisory responsibilities
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
High school diploma or GED and 5+ years of experience or equivalent combination of education and experience
Microsoft Office suite
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
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LinkedIn
Instagram
YouTube
$29k-33k yearly est. 7d ago
Bilingual Customer Service Representative
Insight Global
Customer service associate job in Deerfield Beach, FL
Bilingual CustomerService Representative
$19-21 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Must Haves:
2+ Years of CustomerService Experience preferrable within a call center, front desk environment taking high volume of calls
Bilingual in English and Spanish
Day to Day:
This is a huge opportunity to get your foot in the door with a large fortune 500 company. The Bilingual customerservice representative will take anywhere from 50-100 calls per day for dealership and warranty calls. Reviewing warranty and insurance plans, etc.
$19-21 hourly 2d ago
Customer Service Representative
Teksystems 4.4
Customer service associate job in Deerfield Beach, FL
As a Senior CustomerService Representative, you'll play a key role in keeping our service operations in top gear. This position focuses on handling inquiries related to contract administration, dealer web portal access, and supply orders, all while building strong relationships and delivering high-quality support that keeps our business moving forward.
The ideal candidate brings over two years of experience delivering extraordinary customerservice, paired with a friendly demeanor, a strong customer-first mindset, and a collaborative spirit. The Senior CustomerService Representative knows how to navigate challenges with resourcefulness and innovation, maintaining clear and effective communication while following established processes. With exceptional written and verbal communication skills, sharp attention to detail, and the ability to multitask across systems, this individual ensures every request is handled with precision.
-Respond to inquiries from field representatives, dealerships, customers, and lenders.
* Provide high-quality, individualized customerservice via email, telephone, and chat.
* Apply knowledge of the organization, products, services, and policies to resolve customer issues.
* Address and resolve customer questions, complaints, and requests, including contract interpretation.
* Deliver technical support to auto dealers for portal access and troubleshooting.
* Generate and provide accurate reports using tools.
* Interact effectively with various departments and associates, including management.
*Skills*
Computer Proficiency, order entry, Spanish Fluency, Customer support, call center, Salesforce
*Top Skills Details*
Computer Proficiency,order entry,Spanish Fluency,Customer support,call center
*Additional Skills & Qualifications*
* High school diploma or equivalent required.
* Minimum of 2 years of customerservice experience in a channel contact center.
* Ability to work 9:30am-6:00pm EST in a hybrid environment (2 days in office, 3 days from home).
* Strong motivation and a positive team player attitude.
* Excellent verbal, written, and active listening communication skills.
* Strong interpersonal skills with emotional intelligence and problem-solving capabilities.
* Critical thinking and ability to manage high-pressure customer interactions.
* Proficient in multitasking across multiple systems and screens; strong data entry and typing skills.
* Experience with Microsoft Office and other relevant software tools.
* Ability to manage priorities in a fast-paced environment.
* Technologically savvy with the ability to quickly learn new systems.
* Basic understanding of products and systems is a plus.
* Bilingual proficiency in English and Spanish is a must.
*Experience Level*
Entry Leve
*Job Type & Location*This is a Contract position based out of Deerfield Beach, FL.
*Pay and Benefits*The pay range for this position is $19.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Deerfield Beach,FL.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-25 hourly 5d ago
Private Client Experience Specialist - Miami, FL
Jpmorganchase 4.8
Customer service associate job in Miami, FL
Are you ready to join a team that is redefining client experience excellence? Join JPMorgan Private Client as a Client Experience Specialist to support a team that is dedicated to delivering unparalleled service.
As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans. If you're passionate about delivering exceptional service while building relationships, come join our team.
Job Responsibilities
Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed.
Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers.
Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients.
Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters.
Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events.
Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager
Required Qualifications, Capabilities, and Skills
A minimum of two years of financial services experience.
Demonstrated experience delivering exceptional client service to an affluent client base.
Preferred Qualifications, Capabilities, and Skills
A bachelor's degree
Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process
.
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
$53k-85k yearly est. Auto-Apply 31d ago
Private Client Specialist
First Horizon 3.9
Customer service associate job in Miami Beach, FL
Provide assistance to the Private Banking Relationship Managers.
Responsibilities:
Review and Fund Loans
Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues
Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency.
Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services
Authorize payment and fees of private wealth client overdrafts
Approve and process private wealth clients' withdrawals on lines of credit
Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC
Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision
Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents
Work closely with Bankers, Underwriters, and loan operations to ensure satisfactory on-going monitoring of loans to clients with supervision
Work closely with Bankers, Treasury Management, and deposit operations to ensure satisfactory on-going monitoring of depository/Treasury Management accounts/services to clients
Open new accounts and ensure all required documentation is obtained from the client
Process wire requests for clients.
Assist other AAs and other departments with administrative support when needed
Performs all other duties as assigned
Requirements:
High school diploma or GED and 5-7 years of experience or equivalent combination of education and experience
Working knowledge of MS Office Suite
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
How much does a customer service associate earn in Miami Gardens, FL?
The average customer service associate in Miami Gardens, FL earns between $20,000 and $38,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Miami Gardens, FL
$27,000
What are the biggest employers of Customer Service Associates in Miami Gardens, FL?
The biggest employers of Customer Service Associates in Miami Gardens, FL are: