Customer Accounts Advisor
Customer service associate job in Jamestown, NY
The salary range for this role is $16.50 to $17.50 per hour.*
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Sales Associate - Free Meals on Shift
Customer service associate job in Clymer, NY
The most important people at Country Fair are the ones who serve our customers on a day to day basis. That's not just our belief; that's our way of life. Sales Associates are our first contact with our valued customers and perform a wide variety of duties to deliver on our mission statement: “Country Fair Cares - about its Customers, its Team and its Community.” Our mission, combined with an excellent culture for training, has garnered us recognition as "Best Places to Work" on multiple occasions.
Starting Rate: $13+ per hour
Responsibilities:
Sales Associates work on the sales floor assisting customers. You could be making our AWESOME food products or you could be assisting customers at check out. In any case, you are serving as an Ambassador of Good Will to our customers and to each other.
Qualifications:
We want an outstanding candidate who has excellent customer service skills and a strong work ethic as our customers rely on your presence during their visit.
Service Specialist
Customer service associate job in Erie, PA
National Fuel is currently seeking a Service Specialist for an outstanding career opportunity in our Operations department located at our Erie Service Center located in Erie, PA. National Fuel is proud to have an inclusive workplace where diversity is valued, hard work is rewarded and promotion from within is supported. We offer exciting career opportunities for talented and ambitious job seekers and encourage you to apply today.
The ideal candidate will be self-motivated, have a proven track record of good attendance, and committed to workplace safety. The typical work schedule for this position is Wednesday - Sunday 330pm - 12am and could include overtime. Candidates must possess a valid driver's license with a clean driving record and the ability to drive a small company truck or van. Applicants must live within a 20 - mile radius of the Erie Service Center, located at 255 Wayne Street, Erie PA, or be willing to relocate.
PRIMARY RESPONSIBILITIES:
* Installing and changing meters, reading meters, and performing collection work
* Turn gas on and off and investigate leak complaints
* Perform routine maintenance on the pipeline system
* Perform routine line locates
* Keeps all necessary operating records
MINIMUM QUALIFICATIONS:
* High school diploma or equivalent
* Demonstrated mechanical ability
* Excellent customer service/communication skills
* Basic literacy is required. Ability to read, accurately interpret and analyze written information as well as legibly prepare written documentation
* Basic computer skills needed
* The physical capability to walk long distances, work outdoors in all types of weather and the ability to work in and around hazardous and difficult to reach areas
PREFERRED QUALIFICATIONS:
* Experience in plumbing, heating, and/or air conditioning
* Experience operating an excavator
* Knowledge of gas appliance operation
* Basic computer knowledge for work order documentation
ABOUT NATIONAL FUEL:
National Fuel is a diversified energy company headquartered near Buffalo, NY. Our employees continue to be the most important part of our Company and have made us who we are today. We are dedicated to the communities in which we live and work and have nearly 2,000 employees in Western NY and Northwest PA.
COMPENSATION AND BENEFITS:
This is a position within the Company's collective bargaining unit with an hourly rate of pay starting at $32.69, after 6 months $33.69, and after 1 year $37.12.
National Fuel offers a comprehensive benefits package including the following:
* Medical and Prescription Drug Coverage · Paid Sick Time · Dental Coverage · Parental Leave for Mothers and Fathers · 401(k) with Company Match · Tuition Reimbursement · Company Funded Retirement Savings Account · Life Insurance · Paid Vacation · Flexible Spending Account · Paid Company Holidays · Charitable Giving Programs
HOW TO APPLY:
The successful candidate will be required to pass a DOT mandated drug test, as well as participate in random drug testing. The DOT maintains a list of banned substances which includes medicinal or recreational marijuana. For confidential consideration, please submit your resume and cover letter (preferably in PDF format) to **************** by
December 26, 2025. Attachments with a .docm extension will not be accepted.
Please reference position 25-056PA- Service Specialist in the subject line of your email.
Easy ApplyCustomer Development Representative
Customer service associate job in Wattsburg, PA
Join One of the Fastest-Growing Remodeling Companies in the U.S!
Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years-and we're on track to hit $1B faster than anyone in the industry. We're looking for ambitious individuals ready to grow their careers in a fast-paced, high-energy environment.
What You'll Do:
Connect with new clients and set inspection appointments
Promote our top-rated products and services
Engage customers through face-to-face presentations
Sharpen your skills in weekly training sessions
What We're Looking For:
18+ years old, no experience or education required
Strong communication & people skills
Confident, motivated, and eager to grow
Flexible schedule: weekdays (11-7) & 4 weekends/month
Pay & Perks:
$17.25-$22/hr base ($25-$35+/hr with bonuses)
$65K-$135K+ annual earning potential (no cap, not a commissions position)
Bonuses, company trips (Cancun, Vegas, Bahamas), events & perks
Company vehicle for fieldwork
Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered)
Why HGE?
We're redefining remodeling-with a 97% employee satisfaction rating and 4.9 stars on Google. Here, you'll find more than just a job-you'll find
A Different Experience.
Customer Service Associate
Customer service associate job in Erie, PA
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Customer Service Specialist
Customer service associate job in Erie, PA
Job Description
Join Our Team as a Customer Service Specialist!
Are you passionate about pets and love connecting with people? At Paws 'n Claws PlayCare & Styling S'paw, located in Erie, PA, we're more than just a pet care business-we're a community dedicated to providing top-notch care and a welcoming experience for pets and their owners. If you're looking for a role that combines your love for animals with your knack for customer service, we'd love to meet you!
About the Role: Customer Service Specialist
As a Customer Service Specialist, you'll be the friendly face and helpful voice that ensures every customer-whether they have two legs or four-feels valued and cared for. From answering questions to assisting with purchases, you'll play a key role in creating a positive experience for our clients.
What You'll Do: Key Responsibilities
Greet customers warmly and assist with inquiries about our services and products.
Provide knowledgeable recommendations on pet care items, food, and treats.
Process transactions accurately and efficiently.
Schedule services (Styling, PlayCare & Lodging) accurately
Maintain a clean and organized boutique to create a welcoming environment.
Support the team with additional tasks to ensure smooth day-to-day operations.
What We're Looking For: Skills & Qualifications
Experience: At least 1 year of experience in customer service or a related field.
Communication: Strong interpersonal and communication skills to engage with customers and team members alike.
Pet Passion: A genuine love for animals and a desire to help pet owners find the best solutions for their furry friends.
Reliability: A dependable team player who thrives in a fast-paced environment.
Friendly and Bubbly Personality: We get to know our customers well and our customers get to know us well. Recognizing and matching that customer's energy is a must. Some love to joke - being able to banter back-and-forth with them is both fun and encouraged!
Why You'll Love Working Here: Benefits & Perks
We believe in taking care of our team as much as we care for our customers and their pets. Here's what we offer: - Free tee-shirts to keep you comfortable and part of the team. - Group dental and vision plans to support your health. - A retirement plan with 3% matching to help you plan for the future. - 20% off food and treats for your own furry friends. - 30% off all other boutique items (excluding flea medication) to spoil your pets and yourself.
Our Culture & Values
At Paws 'n Claws PlayCare & Styling S'paw, we're all about creating a fun, friendly, and supportive environment-for both our team and our customers. We take pride in our work, value collaboration, and share a deep love for pets. If you're looking for a workplace where you can make a difference and feel like part of a family, this is the place for you.
Ready to Join the Pack?
If this sounds like the perfect fit for you, we'd love to hear from you! Apply today and take the first step toward a rewarding career with Paws 'n Claws PlayCare & Styling S'paw. Let's make every tail wag and every customer smile-together!
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Customer Service Agent
Customer service associate job in Erie, PA
Agility is continuing to expand and serve as a major force in the contact center industry. Our unique culture of innovation creates an environment where you will continually learn and be challenged to develop your career. Job Description
We have immediate
openings for Customer Service
Agents, Management Trainees
and Inside Sales Reps.
Apply now at
*************************
or stop in at 2323 West 38th Street
Monday through Friday 10 to 4.
No Phone Calls Please!
Additional Information
Start a successful career - We're offering paid training, forward-looking opportunities, flexible hours, and a full complement of benefits including 401(k).
Apply online at ************************* call our employment hotline at 866-1900, or stop in for a tour and apply on-site at 2323 West 38th Street, Erie, Pa. 16506
Data & CRM Specialist
Customer service associate job in Greenville, PA
The Office of Admissions at Thiel College is seeking a full-time Data & CRM Specialist. This position performs essential data, reporting, and system-support functions for the Admissions Office and is responsible for managing and safeguarding admissions and enrollment data; maintaining and optimizing CRM and SIS integrations; producing accurate, timely reports and dashboards; and ensuring the swift and accurate processing of student applications. The Specialist works closely with the Assistant Director of Admissions Operations and Marketing and serves as a key liaison with Institutional Research to support institutional reporting and strategic enrollment needs.
Duties & Responsibilities:
* Manage and safeguard admissions and enrollment data with internal and external sources (managing integrations between Slate and Common Application, SIS, etc.).
* Develop, maintain, and update daily, weekly, and term-based dashboards, reports, and visualizations to support leadership, admissions staff, and other campus stakeholders while maintaining accurate, up-to-date data.
* Produce regular and ad hoc reports to support decision-making, trend analysis, and strategic enrollment planning.
* Assist with CRM operations, workflows, and data integrity, ensuring accurate and efficient processing of applications, supporting documents, and admissions actions.
* Support and enhance admissions operations through effective use of Slate, including system configuration, form and query development, data uploads, and user support.
* Perform additional responsibilities as assigned to support Enrollment Management initiatives.
Knowledge, Skill and Abilities:
* Efficient office procedures and current technology.
* CRM, SIS, or other enrollment platforms (Slate experience preferred).
* FERPA and all policies governing use of student information.
* Strategic thinking and problem solving.
* Interpersonal and written communication.
* Exercising discretion and independent judgment.
* Using tact, patience, and courtesy.
* Demonstrate a high degree of professionalism, initiative and independence.
* Work with confidential and sensitive information.
* Maintain a fast pace of data processing in needs of the current term.
EDUCATION: High school graduate or equivalent.
SUPERVISION RECEIVED: Reports to the Assistant Director of Admission.
EXPERIENCE: One to two years of office experience required; must be proficient in Google Drive/Microsoft Suites and have knowledge of a CRM or similar data related system; ability to organize work quickly and accurately with little supervision.
PHYSICAL REQUIREMENTS: Requirements are within the general range of an office environment.
OTHER: The successful candidate will have proven abilities regarding attention to detail, follow-through, and dependability.
Thiel College is committed to attracting a culturally and professionally diverse faculty and staff who engage our students by providing a rich and fulfilling curricular and co-curricular experience
TO APPLY: Provide a letter of interest and résumé with contact information for four professional references in a single PDF document by clicking here.
Review of applications will begin immediately and continue until positions are filled.
Visit ************* for more information about Thiel College.
Seasonal Retail Sales Associate - Peach Street Square
Customer service associate job in Erie, PA
We're hiring for the holidays! Earn extra cash this holiday season and enjoy a 50% discount at our family of brands.* As a member of our team, there's even more in store for you, including access to health care options and mental health + well-being programs and exclusive discounts on some of life's expenses. Whether you're looking for a part-time job, your first job, or the next chapter in your career, we have the opportunity you're looking for.
* Applicable to regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, and 30% off at Outlet.
About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
* Consistently treat all customers and employees with respect and contribute to a positive work environment
* Promote loyalty by educating customers about our loyalty programs
* Seek out and engage with customers to drive sales and service using suggestive selling
* Enhance customer experience using all omnichannel offerings
* Be accountable to personal goals which contribute to overall store goals and results
* Support sales floor, fitting room, cash wrap, back of house, as required
* Maintain a neat, clean and organized work center
* Handle all customer interactions and potential issueseturns courteously and professionally
* Execute operational processes effectively and efficiently
Who You Are
* A good communicator with the ability to effectively interact with customers and your team to meet goals
* A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers
* Passionate about retail and thrive in a fastpaced environment
* A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
* Able to utilize retail technology
* Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Customer Service Representative
Customer service associate job in Erie, PA
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $31,500.00 - $85,000.00 per year
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCustomer Service Supervisor - Greenville
Customer service associate job in Greenville, PA
Report to: Store Manager
Supervise all functions of the retail store and donation center in the absence of the Store Manager and/or Assistant Manager, including overseeing the other customer service supervisors.
Utilize staff on duty efficiently - help build a strong and motivated store team.
Emphasis on customer service and production.
Promote sales growth and attend to store merchandising.
Ability to supervise without showing partiality.
Aware of store safety and security.
Assist customers quickly and courteously with their purchase.
Maintain a pleasant environment in the store among customers and store staff at all times.
Will be fair-minded but firm in direction.
Maintain proper handling of merchandise according to store standards/procedures/policies.
Sufficient mathematical skills to use cash register and complete paper work.
Will do daily paper work in absence of Store Manager or Assistant Manager.
Follow cash and banking procedures accurately. The Lead Customer Service Supervisor is responsible and accountable for safeguarding store cash, mid-day and night bank deposits. (Follow cash and banking procedures accurately).
Must possess a valid driver's license, maintain adequate insurance and pass a background check.
Work cooperatively with store management and staff.
A good communicator with store management and staff.
Help build a strong motivated store staff, be supportive of co-workers, patient and helpful with new hires.
Employee will assist in store operation such as stocking shelves, putting inventory away, rotating stock.
Help maintain store appearance - maintenance, such as dusting, sweeping as necessary.
Employee will adhere to all store policies and procedures closely to assure the smooth, consistent operation of the store.
Aware of shrinkage - internal and external.
Be able to keep busy and when task is completed, be able to recognize merchandising and maintenance needs.
Employee will have occasional short deadlines and work environment hectic with occasional high stress.
Employee will annually review the Code of Ethics to assure departmental compliance with it. Make suggestions for revisions, additions, etc.
Employee will annually review the Corporate Responsibility Policy to ensure departmental compliance with it. Make suggestions for revisions, additions, etc.
EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED
A high school diploma or equivalent is required. A minimum of one year retail sales experience is required.
HOURS WORKED
The employee is normally scheduled on a weekly basis, Sunday through Saturday as scheduled. Part time, up to 29 hours..
NUMBER OF DAYS WORKED
May vary, but normally five days a week.
OVERTIME HOURS
Generally overtime hours are not scheduled; however, overtime may be required based on the needs of the company.
PHYSICAL DEMANDS
For the purpose of determining the frequency of an activity, please refer to the following table:
Never: 0% (0 Min. to 6 Min.)
Occasionally: 1 - 33% (6 Min. to 2 Hrs. 45 Min.)
Frequently: 34 - 66% (2 Hrs. 45 Min. to 5 Hrs. 30 Min.)
Continuously: 67 - 100% (5 Hrs. 30 Min. to 8 Hrs.)
STANDING Continuously (67-100%)
Surface: Tile, carpet, cement
Activity: All aspects of job
WALKING Continuously (67-100%)
Surface: Tile, carpet, cement
Activity: All aspects of job
SITTING Occasionally (1-33%)
Activity : Paperwork
CLIMBING Occasionally (1-33%)
Activity: Attend to store merchandise and displays, occasionally using ladder. Preferred, but not required.
BENDING Occasionally (1-33%)
Activity: Normally stocking and display setup.
STOOPING/KNEELING: Occasionally (1-33%)
Activity: Brief stocking, bagging. Preferred, but not required.
REACHING OVERHEAD OR AT SHOULDER LEVEL Frequently (34-66%)
Activity: Textile transfer.
TWIST AND TURN: Occasionally (1-33%)
Activity: Normally stocking and display setup
LIFTING Frequently (34-66%)
Activity: Attend to store merchandise and displays. Lift up to 100 lbs. with help.
CARRYING Frequently (34-66%)
Activity: Attend to store merchandise and displays. Carry up to 50 lbs. with help
PUSH/PULL Frequently (34-66%)
Activity: Attend to store merchandise and displays, moving of textile rack and buggy
COORDINATION Eye, Hand, Foot Continuously (67-100%)
Activity: Performing normal duties of position
TALKING/HEARING/SEEING Continuously (67-100%)
Activity: Talking and seeing are required in all aspects of job. Hearing is preferred, but not required.
MACHINES/TOOLS/EQUIPMENT/WORK AIDS Frequently (34-66%)
Activity: Using cash register, calculator, rolling clothing racks, dolly, buggies, and safe. May be trained to use a pallet jack and/or tow motor.
ENVIRONMENTAL CONDITIONS Indoors 100%
Hazards include rolling racks, furniture, and other equipment
HAND COORDINATION RIGHT LEFT BOTH FREQUENCY
Major Hand X Continuously (67-100%)
Fine Manipulation X Frequently (34-66%)
Gross Manipulation X Frequently (34-66%)
Simple Grasping X Frequently (34-66%)
Power Grip X Occasionally (1-33%)
Hand Twisting X Occasionally (1-33%)
Fingering X Continuously (67-100%)
Auto-ApplyCall Center - Switchboard Operator - Onsite Only
Customer service associate job in Erie, PA
Call Center - Switchboard Operator - Onsite, No Remote Work
Full benefits including healthcare, 401K, Rewards program and Paid time off
Multi-year contract
Inbound calls only
Second Shift - 3pm-11pm, Thursday, Friday, Saturday, Sunday. 32 hours per week.
Magellan Solutions USA is a veteran-owned Call Center and BPO company with a track record of performance. Magellan is actively recruiting for a part-time Call Center Representative opportunity for a Federal client in Erie, PA
Essential Duties and Responsibilities
Answers incoming calls and communicate with clients with respect, courtesy, empathy, tact, and professionalism.
Transfer to the appropriate extension or individual accurately.
Troubleshoots situations accurately, quickly, and efficiently for customers on the phone.
Be comfortable handling calls from a variety of callers under complex and stressful circumstances.
Maintain an above average attendance record.
Qualifications/Requirements
High school diploma required
Must have a Real ID
Outstanding verbal communication skills (phone etiquette).
Detail oriented, ability to multi-task, and highly organized.
Prior customer service or call center experience preferred.
Strong Microsoft Office skills.
Able to work without direct supervision.
Previous Military encouraged to apply
Must be able to pass an extensive background check
Auto-ApplyPart-Time Food Service (Bakery Focus) Customer Service
Customer service associate job in Erie, PA
Part-time Description
Café Cooperators are trained to help in a variety of roles for the front-of-house and back-of-house operations of the café including cash handling, stocking shelves, and making various products (juice and smoothies, MTO food, recipes for the Grab & Go, Bakery items, etc.) all while maintaining exceptional customer service.
Skills and Abilities
Strong communication and listening skills, both face-to-face and over the phone.
Strong organizational and decision-making skills and acute attention to detail.
Ability to handle multiple demands and difficult situations with tact and diplomacy.
Willingness and ability to learn and grow to meet the changing requirements of the job.
Working knowledge of POS system.
Computer literacy; knowledge of Microsoft Office products (Word, Excel), Google applications
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Customer Service
Operates the Point-of-Sale system.
Takes food orders from customers, submitting them to the kitchen for preparation.
Sells and serves beverages (coffee, juice and smoothies) and other products to café customers.
Sells and serves baked goods and miscellaneous food items to customers.
Educates customers and answers their questions regarding café products including ingredients, preparation, substitutions, allergens, etc.
Participates in all sales promotions effectively and efficiently.
Maintains efficient, friendly service standards.
Food Preparation and Handling
Prepares food (juice, smoothies, sandwiches/wraps, soups, Grab & Go items, bakery items, etc.) per established recipes and standards.
Follows appropriate Food Safety methods for food preparation (heating, reheating, thawing, chilling, freezing, etc.)
Assists in the storing, packaging, and displaying of prepared products, in the department and on the sales floor.
Minimizes food waste by following all food preparation and safe handling of food and equipment processes and procedures.
Complies with sanitation, personal hygiene, and health standards as established for food handlers.
Merchandising
Maintains attractive, well-stocked and rotated displays, using FIFO and other established procedures.
Ensures that products are properly packed and labeled with correct ingredients, allergens, dates, and prices.
Ensures that the department is well-faced, neat, and clean.
May assist in quarterly inventory counts.
Department Operations
Restocks ingredients and café area supplies when necessary.
Keeps work area neat and clean at all times; cleans and maintains equipment used in drink/food preparation.
Ensures customer facing counters are clean and stocked with supplies. Participates in maintaining the eating areas.
Reports potential safety hazards and accidents to the Food Service Manager/Assistant Manager, Bakery Manager, Food Service Shift Lead or other assigned management representative.
Informs the manager or manager on duty of any operational inconsistencies.
Reports necessary equipment repair and maintenance to supervisor.
Maintains daily production records, when applicable.
Other Duties
The job duties, elements, responsibilities, skills, functions experience, educational factors, requirements, and conditions listed in this are representative only and not exhaustive of the tasks that any employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.
Requirements
Requirements
Flexibility with scheduling, due to store hours.
Ability to work well with others in a cooperative environment where teamwork and constant communication are essential.
Commitment to superior customer service and providing the highest quality experience possible.
Willingness/ability to work in any of the departments within the Café.
Maintain positive company morale.
Maintains discretion in dealing with confidential information (store, vendors, customers, staff, etc.)
Education and Experience
H.S. diploma/GED. Some college a plus.
Minimum one (1) year experience in a retail or food service/restaurant setting.
Combination of education, training and/or experience will be considered.
Knowledge of special dietary needs and allergens preferred.
Customer service experience in a public-serving position preferred.
Knowledge of Microsoft Office (Word, Excel) and Internet applications preferred.
Basic knowledge of natural foods and cooperatives preferred.
Salary Description Starting rate of $14.00/hour
Customer Service Supervisor - Greenville
Customer service associate job in Greenville, PA
Report to: Store Manager
Supervise all functions of the retail store and donation center in the absence of the Store Manager and/or Assistant Manager, including overseeing the other customer service supervisors.
Utilize staff on duty efficiently - help build a strong and motivated store team.
Emphasis on customer service and production.
Promote sales growth and attend to store merchandising.
Ability to supervise without showing partiality.
Aware of store safety and security.
Assist customers quickly and courteously with their purchase.
Maintain a pleasant environment in the store among customers and store staff at all times.
Will be fair-minded but firm in direction.
Maintain proper handling of merchandise according to store standards/procedures/policies.
Sufficient mathematical skills to use cash register and complete paper work.
Will do daily paper work in absence of Store Manager or Assistant Manager.
Follow cash and banking procedures accurately. The Lead Customer Service Supervisor is responsible and accountable for safeguarding store cash, mid-day and night bank deposits. (Follow cash and banking procedures accurately).
Must possess a valid driver's license, maintain adequate insurance and pass a background check.
Work cooperatively with store management and staff.
A good communicator with store management and staff.
Help build a strong motivated store staff, be supportive of co-workers, patient and helpful with new hires.
Employee will assist in store operation such as stocking shelves, putting inventory away, rotating stock.
Help maintain store appearance - maintenance, such as dusting, sweeping as necessary.
Employee will adhere to all store policies and procedures closely to assure the smooth, consistent operation of the store.
Aware of shrinkage - internal and external.
Be able to keep busy and when task is completed, be able to recognize merchandising and maintenance needs.
Employee will have occasional short deadlines and work environment hectic with occasional high stress.
Employee will annually review the Code of Ethics to assure departmental compliance with it. Make suggestions for revisions, additions, etc.
Employee will annually review the Corporate Responsibility Policy to ensure departmental compliance with it. Make suggestions for revisions, additions, etc.
EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED
A high school diploma or equivalent is required. A minimum of one year retail sales experience is required.
HOURS WORKED
The employee is normally scheduled on a weekly basis, Sunday through Saturday as scheduled. Part time, up to 29 hours..
NUMBER OF DAYS WORKED
May vary, but normally five days a week.
OVERTIME HOURS
Generally overtime hours are not scheduled; however, overtime may be required based on the needs of the company.
PHYSICAL DEMANDS
For the purpose of determining the frequency of an activity, please refer to the following table:
Never: 0% (0 Min. to 6 Min.)
Occasionally: 1 - 33% (6 Min. to 2 Hrs. 45 Min.)
Frequently: 34 - 66% (2 Hrs. 45 Min. to 5 Hrs. 30 Min.)
Continuously: 67 - 100% (5 Hrs. 30 Min. to 8 Hrs.)
STANDING Continuously (67-100%)
Surface: Tile, carpet, cement
Activity: All aspects of job
WALKING Continuously (67-100%)
Surface: Tile, carpet, cement
Activity: All aspects of job
SITTING Occasionally (1-33%)
Activity : Paperwork
CLIMBING Occasionally (1-33%)
Activity: Attend to store merchandise and displays, occasionally using ladder. Preferred, but not required.
BENDING Occasionally (1-33%)
Activity: Normally stocking and display setup.
STOOPING/KNEELING: Occasionally (1-33%)
Activity: Brief stocking, bagging. Preferred, but not required.
REACHING OVERHEAD OR AT SHOULDER LEVEL Frequently (34-66%)
Activity: Textile transfer.
TWIST AND TURN: Occasionally (1-33%)
Activity: Normally stocking and display setup
LIFTING Frequently (34-66%)
Activity: Attend to store merchandise and displays. Lift up to 100 lbs. with help.
CARRYING Frequently (34-66%)
Activity: Attend to store merchandise and displays. Carry up to 50 lbs. with help
PUSH/PULL Frequently (34-66%)
Activity: Attend to store merchandise and displays, moving of textile rack and buggy
COORDINATION Eye, Hand, Foot Continuously (67-100%)
Activity: Performing normal duties of position
TALKING/HEARING/SEEING Continuously (67-100%)
Activity: Talking and seeing are required in all aspects of job. Hearing is preferred, but not required.
MACHINES/TOOLS/EQUIPMENT/WORK AIDS Frequently (34-66%)
Activity: Using cash register, calculator, rolling clothing racks, dolly, buggies, and safe. May be trained to use a pallet jack and/or tow motor.
ENVIRONMENTAL CONDITIONS Indoors 100%
Hazards include rolling racks, furniture, and other equipment
HAND COORDINATION RIGHT LEFT BOTH FREQUENCY
Major Hand X Continuously (67-100%)
Fine Manipulation X Frequently (34-66%)
Gross Manipulation X Frequently (34-66%)
Simple Grasping X Frequently (34-66%)
Power Grip X Occasionally (1-33%)
Hand Twisting X Occasionally (1-33%)
Fingering X Continuously (67-100%)
Auto-ApplyCustomer Service Representative $17 hourly
Customer service associate job in Jamestown, NY
Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
What you'll do:
As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is:
* Consistently to provide genuine, friendly, personable and professional service.
* Effective communication, interpersonal and organizational skills in person and on the phone.
* Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
* Proactively resolve escalated customer issues.
* Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
* Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
We can't wait to get to know you!
For a more detailed look into this role click here
or copy and paste the following link if using a mobile device
************************************************************************************************************************************
Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
Service Advisor
Customer service associate job in Jefferson, OH
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Auto-ApplySales Associate - Employee Discounts
Customer service associate job in Sheakleyville, PA
The most important people at Country Fair are the ones who serve our customers on a day to day basis. That's not just our belief; that's our way of life. Sales Associates are our first contact with our valued customers and perform a wide variety of duties to deliver on our mission statement: “Country Fair Cares - about its Customers, its Team and its Community.” Our mission, combined with an excellent culture for training, has garnered us recognition as "Best Places to Work" on multiple occasions.
Starting Rate: $13+ per hour
Responsibilities:
Sales Associates work on the sales floor assisting customers. You could be making our AWESOME food products or you could be assisting customers at check out. In any case, you are serving as an Ambassador of Good Will to our customers and to each other.
Qualifications:
We want an outstanding candidate who has excellent customer service skills and a strong work ethic as our customers rely on your presence during their visit.
Customer Service Associate
Customer service associate job in Erie, PA
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Customer Service Supervisor - Greenville
Customer service associate job in Greenville, PA
Job Description
Report to: Store Manager
Supervise all functions of the retail store and donation center in the absence of the Store Manager and/or Assistant Manager, including overseeing the other customer service supervisors.
Utilize staff on duty efficiently - help build a strong and motivated store team.
Emphasis on customer service and production.
Promote sales growth and attend to store merchandising.
Ability to supervise without showing partiality.
Aware of store safety and security.
Assist customers quickly and courteously with their purchase.
Maintain a pleasant environment in the store among customers and store staff at all times.
Will be fair-minded but firm in direction.
Maintain proper handling of merchandise according to store standards/procedures/policies.
Sufficient mathematical skills to use cash register and complete paper work.
Will do daily paper work in absence of Store Manager or Assistant Manager.
Follow cash and banking procedures accurately. The Lead Customer Service Supervisor is responsible and accountable for safeguarding store cash, mid-day and night bank deposits. (Follow cash and banking procedures accurately).
Must possess a valid driver's license, maintain adequate insurance and pass a background check.
Work cooperatively with store management and staff.
A good communicator with store management and staff.
Help build a strong motivated store staff, be supportive of co-workers, patient and helpful with new hires.
Employee will assist in store operation such as stocking shelves, putting inventory away, rotating stock.
Help maintain store appearance - maintenance, such as dusting, sweeping as necessary.
Employee will adhere to all store policies and procedures closely to assure the smooth, consistent operation of the store.
Aware of shrinkage - internal and external.
Be able to keep busy and when task is completed, be able to recognize merchandising and maintenance needs.
Employee will have occasional short deadlines and work environment hectic with occasional high stress.
Employee will annually review the Code of Ethics to assure departmental compliance with it. Make suggestions for revisions, additions, etc.
Employee will annually review the Corporate Responsibility Policy to ensure departmental compliance with it. Make suggestions for revisions, additions, etc.
EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED
A high school diploma or equivalent is required. A minimum of one year retail sales experience is required.
HOURS WORKED
The employee is normally scheduled on a weekly basis, Sunday through Saturday as scheduled. Part time, up to 29 hours..
NUMBER OF DAYS WORKED
May vary, but normally five days a week.
OVERTIME HOURS
Generally overtime hours are not scheduled; however, overtime may be required based on the needs of the company.
PHYSICAL DEMANDS
For the purpose of determining the frequency of an activity, please refer to the following table:
Never: 0% (0 Min. to 6 Min.)
Occasionally: 1 - 33% (6 Min. to 2 Hrs. 45 Min.)
Frequently: 34 - 66% (2 Hrs. 45 Min. to 5 Hrs. 30 Min.)
Continuously: 67 - 100% (5 Hrs. 30 Min. to 8 Hrs.)
STANDING Continuously (67-100%)
Surface: Tile, carpet, cement
Activity: All aspects of job
WALKING Continuously (67-100%)
Surface: Tile, carpet, cement
Activity: All aspects of job
SITTING Occasionally (1-33%)
Activity: Paperwork
CLIMBING Occasionally (1-33%)
Activity: Attend to store merchandise and displays, occasionally using ladder. Preferred, but not required.
BENDING Occasionally (1-33%)
Activity: Normally stocking and display setup.
STOOPING/KNEELING: Occasionally (1-33%)
Activity: Brief stocking, bagging. Preferred, but not required.
REACHING OVERHEAD OR AT SHOULDER LEVEL Frequently (34-66%)
Activity: Textile transfer.
TWIST AND TURN: Occasionally (1-33%)
Activity: Normally stocking and display setup
LIFTING Frequently (34-66%)
Activity: Attend to store merchandise and displays. Lift up to 100 lbs. with help.
CARRYING Frequently (34-66%)
Activity: Attend to store merchandise and displays. Carry up to 50 lbs. with help
PUSH/PULL Frequently (34-66%)
Activity: Attend to store merchandise and displays, moving of textile rack and buggy
COORDINATION Eye, Hand, Foot Continuously (67-100%)
Activity: Performing normal duties of position
TALKING/HEARING/SEEING Continuously (67-100%)
Activity: Talking and seeing are required in all aspects of job. Hearing is preferred, but not required.
MACHINES/TOOLS/EQUIPMENT/WORK AIDS Frequently (34-66%)
Activity: Using cash register, calculator, rolling clothing racks, dolly, buggies, and safe. May be trained to use a pallet jack and/or tow motor.
ENVIRONMENTAL CONDITIONS Indoors 100%
Hazards include rolling racks, furniture, and other equipment
HAND COORDINATION RIGHT LEFT BOTH FREQUENCY
Major Hand X Continuously (67-100%)
Fine Manipulation X Frequently (34-66%)
Gross Manipulation X Frequently (34-66%)
Simple Grasping X Frequently (34-66%)
Power Grip X Occasionally (1-33%)
Hand Twisting X Occasionally (1-33%)
Fingering X Continuously (67-100%)
Call Center Operator - Onsite
Customer service associate job in Erie, PA
Call Center Operator - Switchboard Operator - Onsite, No Remote Work
Full benefits including healthcare, 401K, Rewards program and Paid time off
Multi-year contract
Multiple shifts are available including daytime, swing shift and overnight shift
Magellan Solutions USA is a veteran-owned Call Center and BPO company with a track record of performance. Magellan is actively recruiting for a part-time Call Center Representative opportunity for a Federal client in Erie, PA
Essential Duties and Responsibilities
Answers incoming calls and communicate with clients with respect, courtesy, empathy, tact, and professionalism.
Transfer to the appropriate extension or individual accurately.
Troubleshoots situations accurately, quickly, and efficiently for customers on the phone.
Be comfortable handling calls from a variety of callers under complex and stressful circumstances.
Maintain an above average attendance record.
Qualifications/Requirements
High school diploma required
Must have a Real ID
Outstanding verbal communication skills (phone etiquette).
Detail oriented, ability to multi-task, and highly organized.
Prior customer service or call center experience preferred.
Strong Microsoft Office skills.
Able to work without direct supervision.
Previous Military encouraged to apply
Must be able to pass an extensive background check
Auto-Apply