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Customer Service Associate Jobs in Moscow, ID

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  • Customer Relations Representative - Moscow/Pullman Area

    Servpro of Coeur D'Alene

    Customer Service Associate Job In Moscow, ID

    SERVPRO of Moscow/Pullman is looking for a Customer Relations Representative (SMR) Do you love working with people? Are you a multi-tasker with excellent communication skills? Join SERVPRO of Moscow/Pullman as a Customer Relations Representative and make a difference every day in fire and water damage restoration. If you are self-motivated, enjoy meeting new people, and thrive in providing superior service, this is the perfect role for you. As our hero, you will have the opportunity to learn, grow, and exceed expectations in a dynamic work environment. Primary Responsibilities Meet or exceed assigned sales quota by executing the sales cycle Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation Conduct daily marketing contacts, build customer relationships, and identify top contacts Provide owners and marketing managers with one-on-one meetings to encourage referrals Increase sales territory revenue by achieving goals consistently Position Requirements Minimum two years of business-to-business sales experience Experience in sales and marketing within the service sector Strong sales, customer service, administrative, and communication skills Business background with a results-driven attitude Knowledge of commercial cleaning, restoration, construction, or insurance industry is desired Ability to pass a background check Why Join Us? Competitive pay rate $45,000 - $55,000 per year, plus commission Opportunity to learn and grow Paid time off, health insurance, and paid training Apply now and be part of an enthusiastic team dedicated to restoring properties and lives!
    $45k-55k yearly 60d+ ago
  • Customer Success Associate

    Lightcast

    Customer Service Associate Job In Moscow, ID

    In this role, you will be instrumental in driving client success and satisfaction with our products and services. As a Customer Success Associate, you will collaborate closely with clients, address their needs, and support our mission of delivering valuable labor market insights worldwide. Major Responsibilities: * Serve as the primary contact for assigned clients, building strong relationships and understanding their needs. * Partner with sales, support, and product teams to ensure seamless communication and exceptional service. * Onboard new clients, guiding them on product features and best practices to meet their goals. * Engage proactively with clients to address challenges and offer tailored solutions. * Monitor client usage, identify engagement trends, and uncover upselling or cross-selling opportunities. * Analyze client data to provide actionable insights and recommendations for success. * Lead client training sessions, webinars, and workshops to enhance product knowledge. * Respond to client inquiries, troubleshoot issues, and deliver timely solutions. * Share client feedback with the product team to support continuous improvement. * Deliver performance reports showcasing the value and impact of our solutions. Education and Experience: * Expertise in Customer Success Management, Human Capital Management (HCM), and Customer Relationship Management (CRM). * Proficient in Salesforce, Microsoft Office Suite, and collaboration platforms. * Strong communication skills with the ability to convey complex information clearly. * Customer-focused mindset with a proactive, self-driven approach to problem-solving. * Highly organized and detail-oriented in managing client interactions and data. * Experience in customer service, account management, or client-facing roles, especially in SaaS, data analytics, or labor market insights, is preferred. * Training or experience in customer success and service within a software or services context. Lightcast is a global leader in labor market insights with headquarters in Moscow (ID) with offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities. Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Lightcast has always been, and always will be, committed to diversity, equity and inclusion. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work. #LI-ER1
    $22k-30k yearly est. 14d ago
  • Customer Success Associate

    Emsi Burning Glass

    Customer Service Associate Job In Moscow, ID

    In this role, you will be instrumental in driving client success and satisfaction with our products and services. As a Customer Success Associate, you will collaborate closely with clients, address their needs, and support our mission of delivering valuable labor market insights worldwide. Major Responsibilities: Serve as the primary contact for assigned clients, building strong relationships and understanding their needs.Partner with sales, support, and product teams to ensure seamless communication and exceptional service.Onboard new clients, guiding them on product features and best practices to meet their goals.Engage proactively with clients to address challenges and offer tailored solutions.Monitor client usage, identify engagement trends, and uncover upselling or cross-selling opportunities.Analyze client data to provide actionable insights and recommendations for success.Lead client training sessions, webinars, and workshops to enhance product knowledge.Respond to client inquiries, troubleshoot issues, and deliver timely solutions.Share client feedback with the product team to support continuous improvement.Deliver performance reports showcasing the value and impact of our solutions. Education and Experience:Expertise in Customer Success Management, Human Capital Management (HCM), and Customer Relationship Management (CRM).Proficient in Salesforce, Microsoft Office Suite, and collaboration platforms.Strong communication skills with the ability to convey complex information clearly.Customer-focused mindset with a proactive, self-driven approach to problem-solving.Highly organized and detail-oriented in managing client interactions and data.Experience in customer service, account management, or client-facing roles, especially in SaaS, data analytics, or labor market insights, is preferred.Training or experience in customer success and service within a software or services context. Lightcast is a global leader in labor market insights with headquarters in Moscow (ID) with offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities. Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Lightcast has always been, and always will be, committed to diversity, equity and inclusion. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work. #LI-ER1
    $22k-30k yearly est. 11d ago
  • Retail Associate

    Moscow Id

    Customer Service Associate Job In Moscow, ID

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $27k-33k yearly est. 60d+ ago
  • Retail Sales Associate, Full Time - Palouse Mall

    The Gap 4.4company rating

    Customer Service Associate Job In Moscow, ID

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity. What You'll Do * All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience. * Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately * Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration * Promote loyalty by educating customers about our loyalty programs * Leverage omni channel offerings to deliver a frictionless customer experience * Support sales floor, fitting room, check out, and back of house processes, as required * Courteous and responsive to internal/external request * Exchange and verifies job related information to provide support Who You Are * Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals * Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required * Able to handle customer interactions and potential issues/concerns courteously and professionally * Use basic information-gathering skills to solve problems * Ability to learn procedural knowledge acquired through on- the-job training Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.
    $26k-33k yearly est. 60d+ ago
  • Attendance & Reengagement Specialist

    Educational Service District 112

    Customer Service Associate Job 22 miles from Moscow

    Thank you for your interest in our employment opportunities. We invite you to apply to be a part of our dynamic team providing quality educational services throughout Southwest Washington, and other areas of the state. For more information review the NEOGOV Application Guide and Frequently Asked Questions. General Responsibilities Under the general direction of the Attendance and Reengagement Manager, the Attendance and Reengagement Specialist develops and conducts intervention strategies to improve attendance in ESD 112 region schools. Salary: The full range for this position is $41,434.68 - $50,402.56. Offers are made at the entry level of the range. Assignment: This position will work full-time, 190 days per year. The work will be primarily in Clark County. A complete application will include: Work history going back 10 years (if applicable) At least three professional reference's contact information A Cover Letter expressing interest in the position A Resume that reflects work experience listed on application A copy of your Associate's Degree or higher, if applicable Essential Functions/Other Functions Essential Funtions: Provide intervention strategies to increase attendance and reduce truancy in our region's schools. Work independently with students to facilitate skill-building in the areas of personal and social development. Provide consultation and trainings to schools on truancy prevention, best practices that improve attendance, and early warning sign programs. Maintain accurate records of student progress, attendance, and other required data. Assist with individualized student interventions. Organize Attendance Workshops throughout county. Coordinate Community Engagement Boards, recruit and train community Board Members and arrange for Board meetings. Provide direction and oversight to program volunteers and interns. Conduct home visits. Provide education and resources to parents/guardians. Other Functions: Participate in staff and team meetings, in-service programs, workshops and seminars. Other duties as assigned. Minimum/Preferred Qualifications & Skills Minimum Qualifications: Associate's degree or higher, or two years related work experience. Experience in an educational setting. Experience with at-risk youth programs. Experience managing or inputting information into a database. Preferred Qualifications: Bachelor's degree in Juvenile Justice, Education, Psychology or Human Development. Bilingual. Working Conditions/Employment Requirements Working Conditions: Travel within ESD 112 region; may transport students and conduct home visits. Variety of settings including outdoors, office, and classroom environment. Occasional evenings work hours. Regular attendance during scheduled work hours. Employment Requirements: Successful completion of a criminal history and fingerprint check through the Washington State Patrol and FBI. Notice of Non-Discrimination ESD 112 does not discriminate in any programs or activities on the basis of race, religion, creed, color, sex, national origin, marital status, sexual orientation, gender expression or identity, age, honorably discharged veteran or military status, the presence of any sensory, mental, or physical disability, or the use of a trained guide dog or service animal by a disabled person. The following individuals have been designated to handle questions and complaints of alleged discrimination: Civil Rights compliance Officer: Melissa Kreuder, ************, ************************** Title IX Compliance Officer: Wendy Niehaus, ************, ************************ ADA/504 Compliance Officer: Jeffrey Niess, ************, ************************ The above information will be provided in the appropriate language for persons with limited English language skills by contacting the ESD at ************.
    $41.4k-50.4k yearly Easy Apply 3d ago
  • Customer Experience Specialist - Call Center

    NRS 4.3company rating

    Customer Service Associate Job In Moscow, ID

    JOB TITLE: Customer Experience Specialist (CXS) - Call Center REPORTS TO: CX Manager Remote Eligible: No 100% employee-owned NRS is the world's leading manufacturer of paddlesports gear and apparel with a 50-year legacy in the outdoor recreation industry. Founded on the idea that business can be more than just a way to make money, we strive to be the kind of company we would want to do business with, and the kind of company we enjoy working for. About the Job: As a Customer Experience Specialist, you'll be the voice of NRS for customers from throughout the Northwest, the United States, and the world. You'll ensure that each and every person who interacts with us enjoys the friendliness, expertise and outstanding service that define NRS. You'll provide professional-grade equipment and apparel that empowers adventures on the water, and you'll offer expert advice and guidance to support our customers on their journey. This role requires someone who is passionate about the outdoors with a background in paddlesports or strong desire to learn. Essential Duties & Responsibilities: Think and act independently to surprise and delight NRS customers by providing the best possible experience, whether answering questions, solving problems, or just making someone's day Build rapport with people inside and outside the organization Provide expert advice to customers to help them find the right gear Answer inbound calls, emails, and chats with professional language and friendly tone. Types of communications can include but are not limited to order assisting, answering product questions and inquiries, product troubleshooting, managing basic wholesale inquiries, etc. Research required information using available resources when necessary Handle and resolve customer complaints, identifying and escalating priority issues and reporting to high-level management when necessary Process and manage online web orders while communicating efficiently and effectively with the customer about order status, backordered items, etc. Handle product returns with our Hassle-Free and Rock Solid Guarantee in mind Cross-train in wholesale operations to handle basic orders and inquiries Operate within multiple software systems to manage/complete customer information and orders Manage other duties/projects as assigned Qualifications & Requirements: Outdoor enthusiast with interest in learning about all things paddlesports Proactive mindset and creative problem-solving skills Friendly and positive attitude with strong interpersonal skills Strong verbal and written communication Ability to work independently without losing the teamwork mentality Availability to work a flexible schedule based on business needs, including evenings and some weekends Preferred : Previous boating experience 6+ months customer service/sales experience in any industry This position is based in Moscow, ID at our NRS Headquarters. Applications will be accepted through 01/31/25 or until positions are filled. Interviews will begin 1/2/2025.
    $23k-30k yearly est. 60d+ ago
  • Pharmacy Customer Service Associate

    Walgreens 4.4company rating

    Customer Service Associate Job 22 miles from Moscow

    Basic Qualifications * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications * Prefer six months of experience in a retail environment. * Prefer to have prior work experience with Walgreens. * Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. * Prefer good computer skills. * Prefer the knowledge of store inventory control. * Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range $16 - $18 / Hourly
    $16-18 hourly 58d ago
  • Retail Store Associates and Stockers - 4633

    Big Lots 4.3company rating

    Customer Service Associate Job 22 miles from Moscow

    Ready to join our BIG family? Text "BIG LOTS" to 97211 to schedule an interview. When you join our team, you'll enjoy extra savings with a 20% discount on almost everything in store - even food! And a 30% discount on Indoor and Outdoor furniture. Additional benefits include a same day pay option (hourly associates only), discounts on Apple products, Verizon, AT&T services, and more! For More information about benefits, see *************************************************** Performs general store operational duties including cashiering, customer service, truck unloading, stocking, merchandise recovery, and light cleaning or maintenance as assigned. 1. Greets and assists customers as needed in order to maintain the highest level of customer service. 2. Maintains and operates point-of-sale systems efficiently and accurately. 3. Drives customer loyalty program participation, including sign ups and rewards processing at check-out. 4. Participates in the freight flow process including truck unloading, stocking, merchandise presentation and recovery. 5. Participates in furniture department operations including carry-outs and display assembly as needed. 6. Maintains appearance of the store's interior and exterior to company standards including light maintenance duties and cleaning. 7. Performs daily front-end maintenance including check stand cleanliness, replenishment of merchandise and supplies and floor safety. 8. Performs other tasks as assigned by Store Leadership, such as cart retrieval, shrink control and safety-related tasks. 1. Must be at least 16 years of age. 2. Strong customer service and communication skills required. 3. Ability to work a flexible work schedule including nights, weekends and holidays required. 4. Prior retail experience preferred. 5. Previous experience operating a cash register preferred. 6. Ability to lift, carry, push, and pull a minimum of 50 pounds required. Ability to unload freight, to move product on and off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required. 7. Basic English literacy and math skills required. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
    $25k-30k yearly est. 60d+ ago
  • Retail Associate

    Lewiston Id 4.1company rating

    Customer Service Associate Job 22 miles from Moscow

    GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $26k-32k yearly est. 60d+ ago
  • Retail Sales Associate - Part-Time

    Mauricesorporated

    Customer Service Associate Job In Moscow, ID

    Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Sales Associate - Part-Time to join our team located at our Store 0302-Palouse Empire Mall-maurices-Moscow, ID 83843. Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today! Position Overview: maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results. We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business. What you'll do Our Part-Time Retail Sales Associates (Stylists) create an unforgettable shopping experience that leaves our customers inspired and feeling their best. While the primary responsibility of a Part-Time Retail Sales Associate is to deliver excellent customer service and build wardrobes; sales associates will also participate in visual merchandising and maintaining store presentation, while focusing on the customers' needs to achieve sales goals. What you'll get in return: · A flexible work schedule · A ‘Work Smart, Have Fun' working environment, grounded in teamwork · A growth-minded atmosphere, positive and supported environment · A 40% discount · Well-rounded benefits offerings, including mental and physical health resources General Work Expectations: · Guide the Customer through our award-winning BRAND EXPERIENCE to make authentic connections · Customer-obsessed, leading with loyalty, confidence and product knowledge to advise style and fit, influence with moments that matter · Cash Wrap/Cashier: use our modern store technology (ie: POS, payment systems, tablets, headsets for communication) to be well-informed on company priorities and promotions in-store and online; deliver a seamless, omni-channel shopping experience; promote our loyalty programs and credit services · Maintain maurices' visual and operational standards while keeping the focus on the customer · Product Flow/Shipping and Receiving: support the shipment process to gain awareness of product, what's new and what's already on the floor; contribute to the completion of omni order fulfilment processes including in-store and curbside pick-up Position Requirements: · at least 16 years of age · a willingness to relate to customers of all ages and backgrounds · Goal/Achievement oriented · Some technical aptitude · Ability to follow directions and work with a sense of urgency in a fast-paced environment, while working through competing priorities · Ability to work a flexible schedule The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All replies confidential - maurices is an equal opportunity employer. Location: Store 0302-Palouse Empire Mall-maurices-Moscow, ID 83843 Position Type:Regular/Part time Benefits Overview: ********************************* Equal Employment Opportunity The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process. Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
    $24k-35k yearly est. 60d+ ago
  • WELLNESS SERVICES SPECIALIST I (PART-TIME)

    Marimn Health

    Customer Service Associate Job 42 miles from Moscow

    Marimn Health All positions are filled based on Tribal Preference. We conduct pre-employment drug screening. Start Over with Job Search Returning Applicant? Login Now WELLNESS SERVICES SPECIALIST I (PART-TIME) Job Code:2024-MH-060 Location:WELLNESS CENTER Preferred Experience:Entry Level Minimum Experience:Entry Level Job Category:Regular Part Time Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020! Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times! Your employer paid benefits include: * Medical, Dental, Prescription, and Vision for employee and all legal dependents. * 401(k) plan with 10% employer match after 1 year of employment. * Employer paid life insurance. * Short and long term disability. * Generous PTO with the ability to earn additional personal days. Please note that this position is in Plummer, ID. Carpool opportunities are available. QUALIFICATIONS: High school diploma or GED required. Preference will be given to applicants with current lifeguard certification, previous instructor experience, current CPR certification and/or Fitness Certification. Required training must be completed within six months of hire. Must have basic computer proficiency and demonstrated attendance history. Must be able to work flexible hours, including nights, weekends and holidays. ADA ESSENTIAL FUNCTIONS: * Hearing: within normal limits with or without use of corrective hearing devices. * Vision: adequate to read 12-point type with or without use of corrective lenses. * Must be able to verbally interact with staff, clients, and public. * Manual dexterity of hands/fingers for writing and data entry. * Able to lift up to 100 lbs. * Standing >25% of the day. * Walking >50% of the day. * Pushing up to 60 lbs. * Pulling up to 60 lbs. * Rescue assist up to 300 lbs. RESPONSIBILITIES: * Maintains a positive peer relationship and performs as a team player. * Plans and prioritizes to maintain a time and attendance record which complies with company policy. * Provides excellent internal and external customer service assistance, providing knowledgeable and appropriate information to customers. * Works independently in a very detail oriented manner and meets deadlines. * Employee reports to work in a timely manner. * Employee utilizes breaks and meal periods to care for personal business outside of the work area. * Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner. * Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible. * Employee is regularly available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner. * Be a positive role model to all members/patients. * Ability to answer the telephone with demonstrated professional phone etiquette, accepting coaching on needed skills to perform task. * Be a positive team member with an ability to actively rotate in assignment to monitor the pool deck/fitness floor/gym/front desk coverage assignment. * Ensures recreation facilities are safe, clean, and equipment operates correctly. * Monitors activities to ensure facility policy and regulations are followed and enforced, while being consistent and fair at all times. * Completed daily checklists to ensure all opening/mid-day/closing tasks have been done with a focus on ensuring member safety. * Monitors the use of equipment within the Wellness/Coeur Center, supporting and re-directing usage as needed to ensure safety. * Communicates directly with members to determine needs and interests, seeking support as needed * Campaigns to promote fitness, aquatics, recreation, youth and cultural programs. * Handles point-of sale transactions, billing payment drop-offs, and collects and records fees for snack/juice bar and pro shop. * Other duties as assigned.
    $26k-35k yearly est. 60d+ ago
  • Customer Service Representative - Lewiston, ID

    Kedia Corporation

    Customer Service Associate Job 22 miles from Moscow

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-34k yearly est. 9d ago
  • Customer Service/Sales

    Home Depot 4.6company rating

    Customer Service Associate Job 22 miles from Moscow

    Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $23k-28k yearly est. 39d ago
  • Cashier - Service Associate PT

    Rite Aid 4.4company rating

    Customer Service Associate Job In Moscow, ID

    Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service. Why you will THRIVE here: You love to help people. You enjoy jumping in and helping. You are a natural leader. You consistently exceed expectations. You are excited to provide top-notch customer service. You remember people and they remember you. You easily turn customer complaints into compliments. Day-in-the-Life of a Service Associate: * Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints. * Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register. * Maintain the cleanliness and organization of the store. * Stock store shelves and endcaps with merchandise. * Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable. * Assist with the operation of the One-hour Photo department, if applicable. * Build and maintain displays of merchandise and complete new plan-o-grams. * Complete inventory counts and order merchandise based on the results. * Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over. * Assist with price markdowns and changes for merchandise on the shelves. Qualifications: Must be at least 16 years old. What's in it for you? In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential. We support personal growth and celebrate achievements. We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging. Apply to become a Rite Aid Service Associate and thrive with us today! JR047882
    $29k-33k yearly est. 17d ago
  • Service Team Member-PT-Moscow ID

    Michaels 4.2company rating

    Customer Service Associate Job In Moscow, ID

    Store - MOSCOW, ID Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. + Help customers shop, locate products, and provide them with solutions + Provide a fast and friendly checkout experience; execute cash handling to standards + Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments + Educate customers on the Voice of Customer (VOC) survey + Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) + Participate in the truck unload, stocking, and planogram (POGs) processes + Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store + Perform Store In Stock Optimization (SISO) and AD set duties as assigned + Support shrink and safety programs + Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards + Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members + Cross trained in Custom Framing selling and production **Other duties as assigned** **Preferred Knowledge/Skills/Abilities** **Preferred Type of experience the job requires** + Retail and/or customer service experience preferred **Physical Requirements** **Work Environment** + Ability to remain standing for long periods of time + Ability to move throughout the store + Regular bending, lifting, carrying, reaching, and stretching + Lifting heavy boxes and accessing high shelves by ladder or similar equipment + If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. + Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings **Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.** Michaels requires all team members in this role to be at least sixteen (16) years or older. At The Michaels Companies Inc, **our purpose is to fuel the joy of creativity** . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com (************************** and Michaels.ca . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels (************************************ , a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, **Michaels is the best place for all things creative.** For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com . **Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.** _Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL)._ EEOC Know Your Rights Poster in English (****************************************************************************************** EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers (************************************************************************************************** Federal FMLA Poster Federal EPPAC Poster (******************************************************************
    $17k-22k yearly est. 21d ago
  • Customer Relations Representative (SMR) Moscow/Pullman Area

    Servpro of Coeur D'Alene

    Customer Service Associate Job In Moscow, ID

    SERVPRO of Moscow/Pullman is looking for a Customer Relations Representative (SMR) Do you love working with people? Are you a multi-tasker with excellent communication skills? Join SERVPRO of Moscow/Pullman as a Customer Relations Representative and make a difference every day in fire and water damage restoration. If you are self-motivated, enjoy meeting new people, and thrive in providing superior service, this is the perfect role for you. As our hero, you will have the opportunity to learn, grow, and exceed expectations in a dynamic work environment. Primary Responsibilities Meet or exceed assigned sales quota by executing the sales cycle Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation Conduct daily marketing contacts, build customer relationships, and identify top contacts Provide owners and marketing managers with one-on-one meetings to encourage referrals Increase sales territory revenue by achieving goals consistently Position Requirements Minimum two years of business-to-business sales experience Experience in sales and marketing within the service sector Strong sales, customer service, administrative, and communication skills Business background with a results-driven attitude Knowledge of commercial cleaning, restoration, construction, or insurance industry is desired Ability to pass a background check Why Join Us? Competitive pay rate $45,000 - $55,000 per year, plus commission Opportunity to learn and grow Paid time off, health insurance, and paid training Apply now and be part of an enthusiastic team dedicated to restoring properties and lives!
    $45k-55k yearly 60d+ ago
  • Pharmacy Customer Service Associate

    Walgreens 4.4company rating

    Customer Service Associate Job 22 miles from Moscow

    + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. + In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. **Customer Experience** + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). **Operations** + Provides customers with courteous, friendly, fast, and efficient service. + Recommends items for sale to customer and recommends trade-up and/or companion items. + Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. + Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. + Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. + Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. + Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. + Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. + Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. + Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. + Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). + Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. + Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. + Has working knowledge of store systems and store equipment. + Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. + Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). + Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. + Complies with all company policies and procedures; maintains respectful relationships with coworkers. + Completes special assignments and other tasks as assigned. **Training & Personal Development** + Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. + Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. **Job ID:** 1531605BR **Title:** Pharmacy Customer Service Associate **Company Indicator:** Walgreens **Employment Type:** Full-time **Job Function:** Retail **Full Store Address:** 2102 NEZ PERCE DR,LEWISTON,ID,83501 **Full District Office Address:** 2102 NEZ PERCE DR,LEWISTON,ID,83501-04116-02679-S **External Basic Qualifications:** + Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) + Requires willingness to work flexible schedule, including evenings and weekend hours. **Preferred Qualifications:** + Prefer six months of experience in a retail environment. + Prefer to have prior work experience with Walgreens. + Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. + Prefer good computer skills. + Prefer the knowledge of store inventory control. + Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits **Shift:** Various **Store:** 02679-LEWISTON ID
    $22k-26k yearly est. 58d ago
  • Customer Service/Sales

    Home Depot 4.6company rating

    Customer Service Associate Job 22 miles from Moscow

    Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
    $23k-28k yearly est. 60d+ ago
  • Lead Service Associate

    Rite Aid 4.4company rating

    Customer Service Associate Job In Moscow, ID

    Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Lead Service Associate, today! As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer service. Why you will THRIVE here: You love to help people. You are a natural leader who builds solid professional relationships. You enjoy jumping in and being the hero. You consistently exceed people's expectations. You are passionate about providing top-notch customer service. You have a keen sense of optimizing processes. Day-in-the-Life of a Lead Service Associate: * Supervise and help Store Associates with daily operational tasks. * Assist customers with their shopping needs and transactions. * Tend to merchandising tasks via plan-o-gram. * Perform proper receiving and stocking procedures. * Count and reconcile cash register drawers. * Prepare deposits and order change from the bank. * Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule. * Maintain a safe, clean, and pleasing environment for customers and associates. * Design a monthly schedule and assign work to foster an efficient and effective workflow. Education and/or Experience: * H.S. Diploma or General Education Degree (GED) required. * At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level. What's in it for you? In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential. We support personal growth and achievements. We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging. Apply to become a Rite Aid Lead Service Associate and thrive with us today! JR046535
    $29k-33k yearly est. 47d ago

Learn More About Customer Service Associate Jobs

How much does a Customer Service Associate earn in Moscow, ID?

The average customer service associate in Moscow, ID earns between $21,000 and $35,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average Customer Service Associate Salary In Moscow, ID

$27,000
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