Customer service associate jobs in New Orleans, LA - 2,018 jobs
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Customer Service Expert
Customer Support Specialist
Bearing Distributors, Inc. 4.5
Customer service associate job in New Orleans, LA
The Customer Support Specialist is responsible for customer and sales support through various duties, including but not limited to entering and maintaining sales orders, purchasing, quotation, over the counter sales, and supporting the outside sales staff.
Responsibilities
Answer emails and telephone calls from customers and assist them in their needs, such as identifying and interchanging product.
Enter and maintain sales orders and expedite previous sales orders.
Accurately quote product to the customer.
Purchase product directly from the manufacturer.
Assist and support the outside sales staff, including customer follow-up.
Identify and document cost savings.
Capture over-the-counter sales with walk in customers.
May perform occasional duties in the warehouse, such as shipping and receiving.
Responsible for other duties as they are assigned.
Skills, Knowledge and ExperienceSkills, Knowledge and ExperienceBenefits
BDI Team Members can expect industry leading benefits including competitive pay, exceptional variable compensation programs, health benefits, 401(k) and profit-sharing program, maternal and paternal leave programs, tuition reimbursement, referral bonuses, and many more. All in an exciting and ever-changing entrepreneurial environment.
Video: Who We Are
$39k-51k yearly est. 6d ago
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Customer Service Liaison
Alphabe Insight Inc.
Customer service associate job in New Orleans, LA
About Us At Signal Tru Brand, we specialize in transforming communication strategies into impactful brand experiences. Based in New Orleans, we are dedicated to delivering excellence through innovation, collaboration, and customer-focused solutions. Our mission is to cultivate leadership, elevate professional standards, and drive growth through adaptive brand strategies. We empower our teams to think creatively and lead confidently in today's dynamic business landscape.
Job Description
We are seeking a proactive and detail-oriented CustomerService Liaison to serve as the key connection between our clients and their customers. The ideal candidate will ensure smooth communication, manage inquiries effectively, and maintain the highest level of service experience.
Responsibilities
Act as the primary point of contact between customers and internal teams.
Resolve customer concerns and provide timely, professional support.
Coordinate with departments to fulfill client and customer needs.
Monitor service quality and report feedback to management.
Maintain accurate records of client interactions and transactions.
Support the development of customerservice strategies and process improvements.
Qualifications
Qualifications
High school diploma or equivalent; associate or bachelor's degree preferred.
2+ years of experience in customerservice or client-facing roles.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficient in Microsoft Office and CRM tools.
Ability to manage multiple tasks and prioritize effectively.
Additional Information
Benefits
Competitive salary ranging from $55,000 to $64,000 annually.
Opportunities for professional development and internal growth.
Comprehensive training and support.
Collaborative and team-oriented work environment.
Paid time off, holidays, and health benefits package.
$55k-64k yearly 6d ago
Customer Relations Representative - State Farm Agent Team Member
Barcley Steib-State Farm Agent
Customer service associate job in New Orleans, LA
Benefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Health insurance
Signing bonus
Company Overview: Barcley Steib - State Farm Agent, a leading provider in the insurance industry, is seeking dynamic and results-driven individuals to join our team as Customer Relations Representative - State Farm Agent Team Member. With a commitment to excellence and a focus on customer satisfaction, we provide a supportive and collaborative work environment that empowers our employees to achieve their full potential.
Job Description: As an Customer Relations Representative - State Farm Agent Team Member, you will play a crucial role in promoting and selling our comprehensive range of insurance products to prospective clients. This is a challenging yet rewarding opportunity for individuals who are passionate about helping others protect their assets and achieve financial security. Your primary responsibilities will include:
Building and maintaining strong relationships with clients to understand their insurance needs.
Educating clients on various insurance products and coverage options.
Analyzing client requirements and tailoring insurance solutions to meet their individual needs.
Meeting and exceeding sales targets through effective lead generation, prospecting, and closing techniques.
Providing exceptional customerservice to clients throughout the sales process and beyond.
Staying updated on industry trends, products, and regulations to offer informed advice to clients.
Qualifications:
Excellent communication and interpersonal skills.
Strong negotiation and closing abilities.
Ability to work independently and as part of a team.
Goal-oriented with a drive to achieve and exceed targets.
Knowledge of insurance products and industry practices (training will be provided).
Requirements:
Bachelor's degree preferred but not required.
Relevant state insurance license preferred but not required.
Proficient in Microsoft Office Suite and CRM software.
Ability to work flexible hours, including evenings and weekends if necessary.
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
****************
Barcley Steib - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
$28k-38k yearly est. 6d ago
Administrative Services Specialist
Baker, Donelson, Bearman, Caldwell and Berkowitz, PC 4.8
Customer service associate job in New Orleans, LA
Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an opening for an Administrative Services Specialist in our Jackson, Birmingham, New Orleans, or Baton Rouge office. The ideal candidate will have administrative experience, be extremely professional, possess exceptional communication, organizational and computer skills, have strong proficiencies in MS Word, Outlook and Excel, and the ability to work effectively within a group or independently. This position will provide support to both attorneys and staff across all offices of the Firm.
For a full job description or to apply click here.
$49k-74k yearly est. 6d ago
Customer Service Representative
Circle K Stores, Inc. 4.3
Customer service associate job in New Orleans, LA
Shift Availability
Flexible Availability
Job Type
CustomerService Representative
We want you to join our team as a CustomerService Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
As a CustomerService Representative, you will enjoy:
Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match
Flexible Spending/Health Savings Accounts
Tuition Reimbursement
Your key responsibilities:
You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
You are good at:
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Great if you have:
Retail and customerservice experience
Sales associate or cashiering experience
High school diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!
Physical Requirements:
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility:
In English
In Spanish
$23k-28k yearly est. 6d ago
Route Service Representative (4 Day Workweek)
Cintas Corporation 4.4
Customer service associate job in New Orleans, LA
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$28k-32k yearly est. 4d ago
Customer Service Representative: New Orleans, LA
American Cash Advance 4.1
Customer service associate job in New Orleans, LA
We are looking for the Best of the Best Full-Time CustomerService Representative: New Orleans, LA Do you have a passion for helping people? Are you always looking for a better way of doing things? Do you embrace change and adapt well under pressure? If you answered yes to the above questions, please continue reading.
American Cash Advance has been a leading cash advance company, helping people get from their current emergency to their next payday for more than 20 years. We pride ourselves on hiring the best of the best and creating a culture of ambitious self-starters who are always willing to go the extra mile for both the customer and the company.
Thanks to our staff's unique way of embracing change and adaptability, the recent pandemic allowed our essential services to remain open with continued opportunities in our communities' workforce.
Your primary job responsibilities would include, building exceptional customer relationships, marketing to gain new customers, reviewing accounts for accuracy and needed updates, funding loans, collections, and customer acquisitions.
Other job responsibilities include but are not limited to; working closely with and supporting others in a positive, team environment to enhance the customer experience, maintain a clean and professional office environment, safe guarding company monies & property, assist in managing P&L's, adhering to all company policies, procedures, creed, and industry laws, staying up to date on all company trainings, and industry laws, calling and documenting calls to past, present, and future customers, educating customers on the term and conditions of the contract, follow instructions and respond to management direction and report for work on time, as scheduled and ready to begin your work day.
Experience in the industry is welcome, but not necessary. You'll gain loads of experience, but before you do you should already possess the following skills:
Math Skills: including the ability to count money
Social Skills: including the ability to engage & interact professionally
Problem-Solving Skills: including the ability to negotiate payment terms
Communication Skills: including the flexibility to work with different personalities
Computer Skills: ability to use computer programs required to process day to day transactions
Clerical Skills: including the ability to file folders, answer phones, scan and copy paperwork
Organization Skills: including the ability to utilize filing systems
Other Requirements:
Must be 18, have a valid driver's license, dependable vehicle, eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, and reference check. We are an equal opportunity employer.
Excellent Benefits including:
Health Insurance (up to 80% of premiums paid by company)
Other insurances include, Dental, Vision, Life, Long & Short-Term Disability, and more!
401K
Paid Holidays
Paid Vacations!
Paid All-Purpose Time Off
Paid Training
Advancement Opportunity!
Unlimited Earning Potential and more!
If you think you have what it takes to be a part of our dynamic team, please apply today!
For more information about American Cash Advance visit our website at ***************************
$23k-31k yearly est. 6d ago
Customer Service Specialist
AAA-The Automobile Club 4.5
Customer service associate job in Metairie, LA
CustomerService Specialist. Job Summary. This position performs a variety of routine and advanced duties in support of growth, service goals and profitability for Field Sales within a Branch. Performs routine and advanced duties in support of agents CustomerService, CustomerService Specialist, Specialist, Insurance, Retail, Support, Sales
$24k-30k yearly est. 6d ago
Pearl River | 2nd Shift CSR
Agile Cold Storage
Customer service associate job in Pearl River, LA
CustomerService Representative - Agile Cold Storage Department: CustomerService Schedule: Full-Time | 2nd Shift (6:30 PM - 3:00 AM, Monday-Friday) Reports To: CustomerService Manager The CustomerService Representative (CSR) serves as the primary point of contact between Agile Cold Storage and its customers. This role manages inquiries, resolves issues, and coordinates logistics to ensure accurate, timely, and professional service delivery.
Essential Duties and Responsibilities
Respond promptly to all customer inquiries, requests, and complaints related to work orders, shipments, and inventory.
Schedule inbound and outbound appointments within the Dock Management System (DMS).
Communicate effectively with customers, brokers, freight forwarders, and warehouse operations regarding accounts, inventory, invoicing, and credit changes.
Process and verify computer-generated invoices to ensure accurate billing.
Generate and manage all required documentation for customer work orders, including special requests and expedited orders.
Review and confirm that orders comply with company policies and procedures.
Research issues, obtain supporting documents, secure approvals, and process credits or debits.
Provide general clerical support, including maintaining order files, answering phones, operating office equipment, and greeting visitors.
Support and provide coverage for other team members as needed.
Perform other duties as assigned to support Agile's operational goals.
Additional Responsibilities
Accurately enter orders into the Warehouse Management System (WMS).
Follow all company safety rules and maintain a clean, organized workspace.
Adapt to changing work hours and shifts based on business needs, including occasional overtime, weekends, or holidays.
Required Qualifications
Minimum 2 years of customerservice experience, preferably in logistics, warehousing, or distribution.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access) and general internet navigation.
Strong clerical and organizational skills with attention to detail.
Excellent verbal and written communication skills in English.
Demonstrated ability to remain professional and cooperative under pressure.
Team-oriented with strong interpersonal and problem-solving skills.
Must successfully complete a basic math skills test, background check, and drug screening prior to employment.
Preferred Qualifications
High School Diploma or GED.
Experience in export coordination or warehouse logistics is a plus.
Knowledge, Skills, and Abilities
High attention to detail, accuracy, and organization.
Ability to follow written and verbal instructions.
Strong time management and multitasking capabilities.
Dependable, self-motivated, and customer-focused mindset.
Work Environment
Primarily office-based with occasional movement throughout warehouse areas.
Frequent use of standard office equipment (computer, phone, copier, fax, calculator).
Moderate noise level typical of a warehouse setting.
Physical and Mental Demands
Ability to sit for extended periods and perform repetitive office tasks.
Regular standing, walking, bending, and light lifting (up to 20 lbs).
Must adhere to company grooming, hygiene, dress code, and PPE policies for safety compliance.
Supervisory Responsibilities
May occasionally lead or assist with special projects under supervision.
Join the Agile Cold Storage team and be part of a fast-paced, customer-driven environment where precision and teamwork make a difference.
$24k-32k yearly est. 6d ago
Customer Service Representative
Cablesouth Media III LLC
Customer service associate job in Metairie, LA
Job Title: CustomerService Representative Department FLSA Classification EEO Classification Last Modified Call Center Non-Exempt Administrative Support Workers 08/22/2024 Uses technical and analytical skills to provide customerservice by offering solutions, explanations and options that will satisfy the customer while preserving the best interests of the company. This role is primarily done via phone but may include written correspondence.
Essential Duties & Responsibilities:
Provides fast and efficient service when relaying billing specific information about products or services, orders, cancellations, or obtaining details of complaints.
Ensures customer satisfaction and maintains a friendly, helpful, and empathetic demeanor in all interactions.
Maintains close contact with customers to give updates on progress toward resolution of billing issues.
Ensures that appropriate changes were made to resolve customers' billing problems.
Refers unresolved customer billing issues to designated departments for further investigation.
Uses business software to process voids, credits, cancellations, changes, and payments.
Keeps records of customer interactions related to billing, recording details of inquiries, complaints, or comments, as well as actions taken.
Job Qualifications:
High School Diploma or equivalent required.
2+ years of customerservice experience preferred.
Skills:
Excellent verbal and written communication.
Excellent knowledge retention and recall.
Strong collaborative skills.
Strong problem-solving skills.
Customerservice orientation.
Critical thinking.
Active listening.
Computer skills and knowledge of relevant software.
Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to stand, walk, and sit; climb, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision depth perception, and ability to focus.
The conditions listed are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers as deemed appropriate.
Equal Opportunity Employer/Veterans/Disabled
$24k-32k yearly est. 6d ago
Insurance Customer Service Representative
Insight Global
Customer service associate job in New Orleans, LA
Must Haves:
• 2-5 years of CustomerService/Client services experience
• 1 year of Personal Insurance experience is mandatory
• Associate degree or equivalent education, or one to three years of related experience/training in sales, insurance, or customerservice.
• Proficiency in Microsoft Office with applied knowledge of Policy Management System (s) i.e. TAMS.Epic etc. and insurance quoting websites preferred.
• Ability to travel, as needed, to support client relationships, sales initiatives, or business requirements.
Plusses:
• EPIC experience preferred.
• Property & Casualty (P&C) Licensed.
• Active Property & Casualty Agent's license
Day-to-Day:
Insight Global is seeking a Personal Lines Insurance Processor to manage all aspects of new and renewal personal insurance business while delivering exceptional customerservice. You will maintain accurate recordkeeping of all policy information, quote and write new business, and support the retention of the existing book of business. In this role, you will ensure clients' insurance needs are handled with accuracy and care, helping protect what matters most to them.
Your responsibilities as the Personal Lines Insurance Processor will include:
• Review daily carrier reports, monitor policy status, and resolve discrepancies to ensure continuous and accurate coverage.
• Serve as the primary liaison with clients, mortgage companies, and carriers to coordinate documents, payments, and policy updates.
• Prepare and send renewal quotes and invoices, process client payments, and maintain accurate bookkeeping records.
• Assist clients with coverage options, basic claims inquiries, and quote comparisons while providing responsive customerservice.
• Maintain organized records, support office operations, and contribute to process improvements and team initiatives
• Process payments; Process late-payment and cancellation notices, as well as payment-received notices into EPIC.
$24k-32k yearly est. 4d ago
Senior Care Assistant
A First Name Basis 2.9
Customer service associate job in Kiln, MS
About Us:
At A First Name Basis In-Home Care LLC, we believe in providing care that feels like family. We are looking for dedicated caregivers who want to make a difference in the lives of seniors and individuals with disabilities across Mississippi. Join a team that values compassion, respect, and teamwork.
Responsibilities:
Assist clients with daily living activities (bathing, dressing, grooming, etc.)
Provide companionship and emotional support
Light housekeeping and meal preparation
Medication reminders and accompany to appointments.
Monitor and report changes in client health and well-being
Requirements:
High school diploma or GED
Valid ID and reliable transportation
Experience in caregiving or CNA certification (preferred but not required)
Ability to pass background checks and drug screening
A kind heart and a positive attitude
Benefits:
Competitive hourly pay with overtime opportunities
Flexible scheduling to fit your lifestyle
Health insurance options
Supportive and respectful team environment
Job Types: Full-time, Part-time
Pay: From $11.00 per hour
Benefits:
401(k)
Flexible schedule
Health insurance
Referral program
Work Location: In person
$11 hourly 6d ago
Sales Associate
Boot Barn Holdings, Inc. 4.2
Customer service associate job in Slidell, LA
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the custome Sales Associate, Sales, Associate, Operations, Retail
$21k-26k yearly est. 5d ago
Customer Engagement Specialist II
Tulane University 4.8
Customer service associate job in New Orleans, LA
The Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer Engagement Specialist II handles computer, telephone and in-person inquiries related to parking, Splash Cards and Splash Card declining balance accounts, meal plans, and facilities repair requests. This position is also responsible for handling sales of RTA passes, meal plans, adding funds to Splash Card accounts, selling parking permits, taking citation payments, and balancing receipts. Answers questions or inquiries related to shuttles and transportation, mail services, bookstores, technology computer store, facilities and provides general information about Campus Services and the university. Works independently and may step into other roles in Campus Services as the need arises, e.g. assist at mail services front desk, assist with Grad Fest or New Student Orientation.
* Effective command of the English language; excellent verbal and written communication skills, as well as strong public speaking and presentations skills
* Excellent customerservice skills and ability to work in a fast-paced environment
* Expansive knowledge base of the university's ID card system and facilities management system, as well as knowledge of the uptown campus parking system and dining/meal plan systems
* Knowledge of other Campus Services departments
* Excellent interpersonal skills; ability to effectively manage and facilitate work with diverse individuals and organizations; ability to establish and maintain collaborative working relationship with both internal and external colleagues
* Ability to work both independently and as part of a professional decision-making team
* Ability to make decisions and resolve problems
* Ability to remain calm and poised during an emergency
* Ability to be highly organized and manage multiple tasks at one time
* Proficient in Microsoft Office
* Ability to learn and adapt quickly to new technology and software
* Ability to sit and stand in one location for long periods of time, including constantly changing from a sitting to a standing position and vice versa
* Ability to work a flexible schedule that includes evening and weekend hours regularly
* High school diploma or equivalent
* 4-5 years of customerservice experience
* Bachelor's degree
* Knowledge of Tulane systems
* Customerservice experience in higher education
$38k-44k yearly est. 41d ago
Customer Service Liaison
Signal Tru Brand
Customer service associate job in New Orleans, LA
About Us
At Signal Tru Brand, we specialize in transforming communication strategies into impactful brand experiences. Based in New Orleans, we are dedicated to delivering excellence through innovation, collaboration, and customer-focused solutions. Our mission is to cultivate leadership, elevate professional standards, and drive growth through adaptive brand strategies. We empower our teams to think creatively and lead confidently in today's dynamic business landscape.
Job Description
We are seeking a proactive and detail-oriented CustomerService Liaison to serve as the key connection between our clients and their customers. The ideal candidate will ensure smooth communication, manage inquiries effectively, and maintain the highest level of service experience.
Responsibilities
Act as the primary point of contact between customers and internal teams.
Resolve customer concerns and provide timely, professional support.
Coordinate with departments to fulfill client and customer needs.
Monitor service quality and report feedback to management.
Maintain accurate records of client interactions and transactions.
Support the development of customerservice strategies and process improvements.
Qualifications
Qualifications
High school diploma or equivalent; associate or bachelor's degree preferred.
2+ years of experience in customerservice or client-facing roles.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficient in Microsoft Office and CRM tools.
Ability to manage multiple tasks and prioritize effectively.
Additional Information
Benefits
Competitive salary ranging from $55,000 to $64,000 annually.
Opportunities for professional development and internal growth.
Comprehensive training and support.
Collaborative and team-oriented work environment.
Paid time off, holidays, and health benefits package.
$55k-64k yearly 60d+ ago
Customer Service Liaison
Blue Print Out
Customer service associate job in New Orleans, LA
About Us
At Blue Print Out, we are dedicated to delivering exceptional service and precision in every customer interaction. Our commitment to excellence drives us to maintain a professional, welcoming, and efficient environment where both our customers and employees thrive. We take pride in fostering teamwork, integrity, and growth across all aspects of our operations.
Job Description
We are seeking a professional and dedicated CustomerService Liaison to serve as the primary point of contact between our clients and internal teams. The ideal candidate will ensure that each customer receives timely support, accurate information, and exceptional service that reflects our company's values and dedication to quality.
Responsibilities
Serve as the main liaison between clients and internal departments.
Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
Track, manage, and follow up on client requests to ensure complete satisfaction.
Coordinate with project and operations teams to address customer needs efficiently.
Maintain accurate records of customer interactions, feedback, and transactions.
Identify opportunities to improve client experience and internal communication processes.
Support management in developing strategies to enhance customer satisfaction and retention.
Qualifications
Qualifications
Strong communication and interpersonal skills.
Excellent organizational abilities and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Problem-solving mindset with a customer-oriented approach.
Proficiency in standard office software and CRM tools is a plus.
Additional Information
Benefits
Competitive annual salary ($57,000 - $61,000).
Opportunities for professional growth and career development.
Supportive and collaborative work environment.
Comprehensive training and skill-building resources.
Paid time off and employee wellness programs.
$57k-61k yearly 60d+ ago
Retail Associate
Central New Orleans La 4.0
Customer service associate job in New Orleans, LA
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$22k-26k yearly est. Auto-Apply 60d+ ago
Licensed Insurance Customer Service
State Farm Agency-New Orleans 3.9
Customer service associate job in Metairie, LA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed CustomerService Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
What we provide
Minimum salary $18.00/hour; salary will be increased dependent upon experience, licensing and performance.
Once licensed, bonuses and commissions will be paid on sales performance.
Paid time off (vacation)
Retirement plan (after first year)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$18 hourly 30d ago
Customer Support Representative
Culligan 155La
Customer service associate job in New Orleans, LA
Job DescriptionBenefits:
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The CustomerService Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful CustomerService Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
College degree
Minimum of two years of customerservice experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
Experience with Service Titan software is strongly preferred.
About Culligan
As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
$27k-36k yearly est. 22d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service associate job in New Orleans, LA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
How much does a customer service associate earn in New Orleans, LA?
The average customer service associate in New Orleans, LA earns between $18,000 and $33,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in New Orleans, LA
$24,000
What are the biggest employers of Customer Service Associates in New Orleans, LA?
The biggest employers of Customer Service Associates in New Orleans, LA are: