Customer service associate jobs in New York - 8,326 jobs

Why Become a Shopper with DoorDash? Turn your shopping skills into extra income. Whether you're helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more-DoorDash offers diverse earning opportunities so you can maximize your time. Control your time: Make cash during off-peak hours so you don't have to schedule your day around the lunch or dinner time rush; don't wait around for an order when you do the shopping. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.* Quick and easy start: Sign up in minutes and get on the road fast.** Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Become a Shopper Click “Apply Now” and complete the sign up process Download the DoorDash Dasher app Activate your Red Card in the Dasher app**** *Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses. **Subject to eligibility. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia ****The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings. This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today

Salary: $50000.0 - $70000.0/year Experience: 2 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education Bilingual (Spanish/English) preferred. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. #SMAC Compensation details: 50000-70000 Yearly Salary PI5fd01da96d41-37***********8

Salary: $48000.0 - $60000.0/year Experience: 0 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Mastic, NY. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with clients, as needed Develop new service opportunities with both existing and new clients Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate clients about insurance options Develop insurance quotes, makes sales presentations, and close sales Develop ongoing networking relationships Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base plus Bonus and Commission Paid Time Off (vacation and personal/sick days) Retirement Plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Bilingual English/Spanish needed! Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI254416a9c79d-37***********9

This role is for a social, energetic, and community-oriented store associate to join our team at the PokéCourt store. As a store associate, you will be assisting and speaking to customers to sell Pokémon singles and sealed products , as well as building and maintaining the PokéCourt community. This is a fast-paced, creative, and sales-driven role that requires enthusiasm, organizational and effective communication skills. You will be representing the brand, ensuring a welcoming and exciting environment for Pokémon fans of all backgrounds. Key responsibilities Sales & Community Engagement- Engage with customers in-store to provide product recommendations, share knowledge of Pokémon and drive sales. Maintain a fun, welcoming and inclusive atmosphere for all customers. Fulfillment - effectively and carefully packaging customer orders to be shipped out by the next business day with clear effort towards enhancing the customer's experience when receiving their package. Store Operations - Stock, organize and restock Pokémon singles and sealed products. Complete trade-ins following PokéCourt buying policies. Promote PokéCourt social platforms. Qualifications Energetic and wholesome sales persona - comfortable speaking to customers, maintaining positive and wholesome energy to entertain and engage, and able to create a supportive, inclusive environment to connect with diverse audiences. Agile and strong sales acumen - strong mind for sales technique, knowing how to pivot sales strategies quickly based on customer response, upselling when appropriate. Strong mindfulness & ability to multitask - able to manage different tasks at the same time, while maintaining close attention to the smaller details of each task (e.g., remembering customers and conversations, keeping track of product and orders) Strong customer service skills - ability to provide customer service that is thoughtful, professional, and positive with emphasis on building a strong and wholesome community of collectors and Pokémon fans. Pokémon & TCG knowledge - baseline knowledge of Pokémon and ability to identify / discuss / provide guidance to customers on the different TCG sets and products (or fast ability to learn the different Pokémon sets and products), as well as drive and engage in general conversations about Pokémon IP Vending/Buying History - ability to use different pricing strategies to purchase, sell or negotiate on cards or sealed products. Strong mind for teamwork and community - community-oriented behavior that strives to positively construct and contribute to a positive community environment, able to collaborate well with other team members as well as the broader customer audience. Physical ability to lift boxes and cases, as well as unload pallets. What we offer Fun, supportive, creative, and fast-growing work environment at the forefront of Pokémon TCG A fun team of collectors and Pokémon enthusiasts who care deeply about the community and prioritize longstanding joy in the collector community over making a quick buck. Growth opportunities and increase responsibilities as the business grows. Competitive compensation: $20-25 per hour Daily lunch or dinner, depending on the shift. Healthcare stipend and monthly commuter benefits About Us The Poké Court is a small business in the heart of New York City, and our mission is to build a fun Pokémon experience for all fans. We are a woman-owned, minority-owned LGS dedicated 100% to Pokémon TCG, and all employees are Pokémon TCG collectors, players, and fans. As a fast-growing brand, we work to meet the needs of Pokémon fans in NYC and worldwide, while also keeping the community and customer experience at the forefront of our mission. We service customers through our brick-and-mortar shop in Chelsea, our online store thepokecourt.com, and through our daily Whatnot shows.

THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE OPPORTUNITY Your future starts now. Join our high-performance Retail team as we deliver Everyday Luxury to the world. We're proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential. You'll experience a world-class Retail education. We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience. As a Retail Associate within our boutiques, you will be part of the team responsible for the successful delivery of extraordinary client experiences and support to maximize on sales opportunities. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia. THE ROLES As a Boutique Associate, you will: Support the Service Counter team to enable efficient and elevated experiences Support the Atelier team to enable Everyday Luxury experiences Curate our merchandise assortment and support a seamless retail environment As a Style Advisor, you will: Sell clothes and earn client confidence through unparalleled styling expertise Deliver world-class experiences by creating meaningful, memorable moments Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia As a Service Advisor, you will: Welcome clients Match clients with their product and direct to the right Service CounterPrepare the product to be processed Efficiently and accurately process transactions Package product for an Everyday Luxury opening experience Support operations at the Service Counter As an Inventory Associate, you will: Efficiently and accurately process incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients Strategically place product in the backroom Uphold the standards of product display Enable seamlessly integrated cross-channel shopping experiences Support in the seamless operations of all aspects of the retail space across Clients, Product, Space, Risk and Operations As a Merchandiser, you will: Ensure the efficient and accurate processing of incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients Strategically place product on the sales floor Translate the product story in our boutiques Validate the standards of product display Enable seamlessly integrated cross-channel shopping experiences Support in the seamless operations of all aspects of the boutique space across Clients, Product, Space, Risk, and OperationsTHE QUALIFICATIONS Aritzia Retail Associates have: An aspirational sense of individual styleA commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to collaborate fluently with cross-functional partnersA commitment to quality and investing in results that add value to the business THE COMPENSATION The typical hiring range for this position is $20 - $30 per hour. Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Product Discount - Maybe you've heard of our famous product discount? You have now.Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve. Apply online or in your local store today. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. About the Role At the Prime Customer Service Center, we believe in taking pride in our work, leading with empathy, guiding customers confidently, and always seeking the best solutions for their needs. In this dynamic role with exciting growth potential, you'll handle inbound calls related to our storage facilities and campgrounds-whether you're providing service-focused support to existing customers or engaging in sales-focused conversations with potential guests. We'll give you the tools, training, and support to become a true expert in storage, so you can proactively identify customer needs, stay current on evolving services, and guide guests through a variety of processes. You don't need to know everything upfront-we'll teach you, and you'll become part of an industry-leading service experience. Prime Offers Medical, Dental, Vision insurance Flexible schedule On-the-job training Pad time off Referral program 401(k) matching Monthly performance-based, incentive programs Key Responsibilities Confidently highlight the value of our services to new customers as a key part of delivering an outstanding hospitality experience. Communicate clearly and professionally to ensure every guest feels valued and understood Embody company values by providing friendly, efficient support and contributing to a positive team culture Collaborate with team members and share insights to continuously improve our service offerings Respond promptly to every inbound call, treating each customer with equal importance and urgency Listen actively to understand customer needs, taking ownership to resolve concerns effectively and ensure a positive experience Offer knowledgeable assistance regarding services, policies, and procedures Troubleshoot and resolve customer issues, escalating complex cases as needed Maintain accurate records of customer interactions and follow-up actions Qualifications A genuine passion for hospitality and customer care Strong attention to detail with the ability to meet expectations and deadlines Ability to manage multiple tasks effectively Experience in inbound phone sales is a plus when assisting our new customer calls and for highlighting value to our existing guests. Capability to handle sensitive and confidential information with discretion Proficiency in Microsoft Office applications and web-based tools Excellent written and verbal communication skills Comfort working both independently and as part of a team Strong problem-solving skills for handling challenging customer situations and gathering feedback for continuous improvement A desire to grow within the company, taking pride in serving our guests Bilingual Preferred We're especially seeking individuals able to work from 1:30 pm - 10:00 pm, with opportunities to move into other shift patterns over time based on seniority and performance. Along with a competitive base salary, we offer a monthly performance-based incentive program that rewards you for delivering exceptional customer experiences. Pay Range: $20.00 per hour + Commission Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Compensation: $65K Base + Commission Experience Level: Mid-Level (2-5 years in luxury watch sales) About Us We are a leading secondary market dealer of high-end luxury watches, specializing in Patek Philippe, Audemars Piguet, Richard Mille, and Rolex. Our goal is to be the #1 most trusted and competitive luxury watch marketplace, catering to high-net-worth collectors and serious buyers. To elevate our customer experience, we're hiring a Luxury Sales Associate (Collector & Client Relations) who will serve as the first point of contact for serious buyers, manage relationships with collectors, and assist in high-value transactions. This role blends consultative online sales, luxury client experience, and high-ticket deal-making. Luxury watch sales experience with Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex is required for this position. What You'll Do Support High-Intent Buyers & Luxury Collectors Be the first point of contact for serious buyers inquiring about high-value watches. Respond to prospective clients' sales inquiries which are received online. Qualify inbound leads from website inquiries, phone calls, and VIP referrals. Educate buyers on watch rarity, pricing trends, and investment potential to assist in their purchasing decisions. Provide a white-glove experience through personalized communication via phone, WhatsApp, email, and in-person meetings. Assist in Managing Exclusive Client Relationships Build long-term relationships with watch collectors, high-net-worth clients, and repeat buyers. Maintain detailed client profiles, tracking past purchases, wishlist items, and potential future acquisitions. Coordinate with the sourcing team to find specific models for VIP clients. Coordinate & Close High-Ticket Transactions Assist senior sales team members in closing high-value deals for Patek Philippe, Audemars Piguet, Richard Mille, and Rolex models. Manage inquiries for off-market watches, custom orders, and private sourcing requests. Provide guidance on payment processes, shipping logistics, and watch authentication to ensure smooth transactions. Enhance the In-Store & VIP Buying Experience Attend watch networking events, industry trade shows, and private gatherings to expand your collector network. Help coordinate private viewings and in-store appointments for elite clients. Offer an educational, consultative approach to help clients make confident purchasing decisions. What You Bring to the Table 2-5 years in luxury watch sales (Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex) Experience working with high-net-worth individuals (HNWIs) and collectors. Knowledge of luxury watches Strong consultative sales skills-you know how to educate, build trust, and close deals. Excellent communication & relationship-building skills, especially over phone, email, WhatsApp, and in-person meetings. Why Join Us? Work with ultra-high-value watches & VIP clientele. Competitive base salary + performance-based commission/bonuses. Grow your career in the high-end watch industry with access to collectors & investors. Opportunity for advancement into senior sales & VIP client management.

Past experience in the fashion industry is required. Past experience in the luxury or lingerie industry is strongly preferred. Fleur du Mal is a luxury lingerie and ready-to-wear brand founded in 2012 that celebrates women who exude power, while embracing their femininity and sensuality. The brand is distributed online at fleurdumal.com, in Fleur du Mal boutiques, and with top retailers. Job Description As a Full-Time Sales Associate at our Williamsburg Boutique you are responsible for supporting the team in creating an atmosphere that promotes positivity, confidence, empowerment, and inclusivity. You are passionate about delivering an exceptional, unforgettable and one-of-a-kind customer experience. You will be integral in building a forward-thinking and innovative retail experience for both the store team and our Fleur customer. You are a reliable and hardworking individual who strives for excellence in all aspects of Fleur. Key Responsibilities Achieve KPI targets, budgets, and objectives by creatively connecting with our clients whether they are in-store or virtual. Builds and maintains a loyal client base, retaining client loyalty by providing clients with exceptional personalized service. Serve as a resource for general product knowledge and operational compliance, ensuring customer service standards are met and prioritized and the sales floor is a welcoming environment. Manage productivity in down time and maintain cleanliness/organizational standards. Upkeep a welcoming store culture that is reflective of our values and brand ethos resulting in a team of engaged individuals and unforgettable customer experiences. Establish and nurture strong relationships with all clients, routinely updating and maintaining strong genuine relationships. Assist with store opening and closing procedures such as cycle counts, cleaning/organizational duties, maintain visual standards including merchandise presentation and general maintenance as requested. Essential Qualifications and Skills 2+ years of experience in a retail environment. Experience in the lingerie or luxury industry is strongly preferred. Strong sense of self-awareness, self-direction, reliability, motivation, time management, and problem solving skills with an acute attention to detail. Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management. Excellent verbal, written, and interpersonal communication skills. Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities. Proficiency in POS and outreach systems. Energetic and confident personality mixed with a strong work ethic. Additional Details Full-Time Start Date: ASAP Hourly Rate: $24 BOE + Allowance + Commission Interested in joining Fleur du Mal's Retail Team? Send a note to ********************* with your resume, 'Full-Time Williamsburg Sales Associate' as the subject, and why you're drawn to this opportunity. xx

In 1973, agnès b. registered her brand name. the idea behind the name dates back to the 60s, when she was working for Elle magazine and one of her articles had to be signed. “i wasn‘t prepared. […] i said: ‘just put agnès b.,' as they do in news items, when they don't use the full name. and then i devised the logo with my handwriting.” From the beginning, agnès b. developed a style that was subtle, chic and casual all at once, which helped to turn the Parisian into a fashion icon, a “style, a state of mind.” “clothes, for me, are all about feeling in harmony with yourself to be able to think about something else. they are only a means. if i can help people to feel good, to feel attractive, so much the better, that's what brings me pleasure.” ************************************************* Agnes b Madison (NYC) store team is hiring and is looking for motivated and enthusiastic and passionate full-time sales associates. We look forward to receiving your resume. The job description: Facilitate the brand's high standards of client experience, communicating the brand's aesthetic. Achieve and exceed sales and productivity goals Follow company's KPI's strategies to ensure performance standards are met. Proficiency with sales management software and CRM. Ability to think creatively in business and seek sales opportunities Transmission of the brand's values and image by promoting its products, quality, and attention to detail. Follow all front and back of house procedures in accordance with company Policy and Procedures. Excellent proven retail operational skills & standards. Keen eye for attention to detail. Assist in the implementation of merchandising recommendations. Ensure that the store is always merchandised to the Brand's desired standard. Strong written and verbal communication skills. Ensures all sales related policies and procedures are maintained. Ability to multi-task in a fast-paced environment. Maintain an up-to-date and detailed client book. About you: Have 1+ years' experience in retail. Be customer service and sales oriented. Be Highly self-motivated & enthusiastic. Be fashion savvy. Have Computer skills to operate point of sale system. Be a team player. Ability to work a flexible schedule including weekends to meet the needs of the business. Our perks: Health care plans (Medical, dental and vision) Paid time off, Vacations … Clothing allowance. Great shopping discount. Career Growth opportunities. 401K plan Agnes b is committed to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed and heard. We are also committed to the prevention of all discrimination providing equal opportunities to all applicants without regard of race, color, ancestry, religion, sex orientation or any other basis protected by law.

Richard James is delighted to launch the recruitment of the Made to Measure and Bespoke Tailoring Sale Associate in our flagship store situated in one of the word's prestigious fashion and lifestyle destinations, Park Avenue, New York. We look for an enthusiastic individual to join our team, delivering a high level of customer service to encourage growth and brand loyalty, acting as an ambassador of the brand in line with business goals. Main Responsibilities · Welcome and acknowledge customers as they enter the store. · Have excellent product knowledge, providing accurate information of the features and benefits · Extensive proven experience in Made to Measure and Bespoke Tailoring · Determine the needs of the customer and deliver supportive advice. · Maintain a high level of personal presentation in line with company dress code. · Strong interpersonal skills and the ability to adapt service requirements to the customer. · Support the store to achieve company budgets through the achievement of your KPI's. · Protect the company's profit by selling maintaining stock accurately. Requirements · Experience in the luxury or tailoring industry. · Confident to approach and interact with customers with care and understanding. · Experience working with tailoring and styling. · Proficiency in pinning and alterations.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. We look forward to receiving your resume. The Responsibilities A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives. Business Leader ● Meet personal and store sales and KPI goals ● Demonstrate excellent knowledge of the product to support the brand goals ● Develop sales techniques that are relevant to the market ● Establish and maintains client-base ● Leverage company tools, incentives & strategies to support meeting sales goals People Leader ● Ensure effective communication between managers & other team members ● Support keeping other team members motivated and engaged ● Contribute new & innovative ideas to support meeting business goals ● Resolves client needs quickly and effectively, ensuring customer satisfaction ● Participates in all training and development meetings. Operations Leader: ● Ensure all functions of the store are maintained to support a superior shopping-experiences ● Uphold store standards and policy and procedures daily ● Assist in the maintenance in all areas of stock, shipping, and receiving protocols. ● Identify product concerns and communicate inventory needs to support the business goals ● Comply with all point of sale register policies and procedures Customer Focus: ● Ensure the highest level of customer service to each and all individuals in the store ● Build meaningful relationships with clients through strong-interpersonal skills ● Collaborate with all team members to support a superior shopping experience ● Be present on and off the floor as a Theory Brand Ambassador The Essentials ● 1-2 years' prior work experience in a client-centric, sales environment ● Dynamic interpersonal and communication skills, both verbal and written ● Independent work ethic, time management skills ● Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $18- $22/ hour * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

At Casa Cipriani, the reservation agent is responsible for performing a variety of customer service and administrative duties to support the hotel's room reservation and revenue management objectives. Essential Functions and Responsibilities of the job include but are not limited to: Responding to incoming calls and emails from guests in a prompt, friendly and professional manner, providing information about the hotel's rooms, rates, and services, and assisting with room reservations and inquiries. Ensure that all customer data is properly stored and protected. Utilizing the hotel's reservation system to efficiently manage room availability, rates, and packages, ensuring that the system is updated and accurate at all times. Processing room reservations, modifications, and cancellations, and providing guests with detailed information about the reservation process, policies, and procedures. Create and maintain an upscale and personalized pre-arrival process that improves the guests' experience and the hotel revenue. Up-selling room categories and hotel services to guests, leveraging knowledge of the hotel's facilities, services, and special promotions to maximize revenue. Ensuring accurate billing and payment processes: You will be responsible for ensuring that the reservation is secured and correct. Maintaining a high level of knowledge about the hotel's facilities, services, and local attractions, and providing recommendations and information to guests as needed. Excellent organizational skills and attention to detail Ability to handle challenging situations and resolve customer complaints in a professional and timely manner. Collaborating with other departments, such as sales, housekeeping, and front desk, to ensure guests receive exceptional service and to resolve any issues that may arise. Ensuring that you are retrieving all the necessary relevant information to support the front staff in creating smooth and memorable experiences (arrival and departure time, special occasions, needs and preferences) Maintaining accurate and up-to-date records of guest information and reservations, including guest preferences, special requests, and payment information. Meeting and exceeding sales goals and targets, and actively seeking opportunities to increase revenue and maximize room occupancy. Adhering to hotel policies, procedures, and standards, including data privacy and security, and ensuring that all guest information is kept confidential. Should be knowledgeable, understanding, and adhere to Company Core Values and Mission Statement. Must lead by example. Perform Switchboard duties and direct calls as needed. Participating in training and development programs to improve job skills and knowledge. Performing other duties as assigned by the management team. Sales-oriented mindset, with a goal-driven approach to achieving targets and maximizing revenue. Flexibility to work varying shifts, including evenings, weekends, and holidays, as needed. Ability to work independently and as part of a team in a fast-paced and dynamic environment. Qualifications: Education: A bachelor's degree in hospitality management, business administration, or a related field is often preferred. Work experience: Several years of experience in the hospitality industry, particularly in a reservations or sales role, is usually required. Customer service skills: Excellent communication and interpersonal skills, as well as a strong customer-focused approach, are critical in ensuring guest satisfaction. Technical skills: Proficiency in computer systems and software, including central reservation systems (CRS), global distribution systems (GDS), and Microsoft Office, is important. Sales and negotiation skills: The ability to sell rooms, packages, and services to potential guests, and negotiate rates and packages, is essential. Organizational skills: The ability to prioritize tasks, manage multiple tasks simultaneously, and maintain attention to detail is crucial. Problem-solving skills: The ability to analyze and resolve guest complaints, resolve conflicts, and make decisions under pressure is necessary. Financial management skills: An understanding of budgeting, forecasting, and revenue management, as well as the ability to analyze financial reports, is desirable. Teamwork: A strong ability to work collaboratively with other departments, such as front office, housekeeping, and food and beverage, is essential. Professionalism and integrity: A professional demeanor, strong ethical standards, and the ability to maintain confidential information is expected. Refined verbal and written communication skills. Minimum 2 years of progressive experience in a hotel or a related field requirement. Ability to work overnight, weekends, and holidays. Ability to stand or walk for long periods of time. Must be able to lift, push, and pull items up to 40 pounds. All job requirements in the provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job description is an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested.

Retail Sales Associate Reports to: Store Manager WHO WE ARE Wolf & Shepherd is designed to equip professionals to win in all aspects of their lives through comfortable fashionable footwear. The concept came from the problem professionals face, going to and from work in athletic shoes just to avoid the common discomfort found in a quality dress shoe. As a fast-growing lifestyle brand, we are on a mission to debunk the myth that classically styled shoes can't have modern technology comforts. WHAT WE NEED We are looking for a passionate Sales Associate who is excited about joining a fast-growing company and contributing to the development of our brand. The Retail Associate will be responsible for meeting and exceeding the store's financial goals by providing a world-class shopping experience for our guests. This role will educate our customers on product features, advantages, and benefits to help them make informed buying decisions. This role will represent and reinforce brand standards in a positive manner through strong visual presentation. JOB TYPE This is a full-time, non-exempt position based onsite at our retail location on Madison Ave. in New York. TASKS & RESPONSIBILITIES Work with the Wolf & Shepherd retail team to ensure the store is aligned with the overall brand strategy; manage and run in-store events when needed. Manage inventory and ensure the retail store is always well-stocked, clean, and presentable. Support and promote the Point-of-Sale process in all areas of register procedure, protocol, and policies. Exhibit deep and extensive product knowledge to support all client inquiries, questions, and concerns; maintain consistent awareness of the competition and the Wolf and Shepherd value proposition. Engage with customers to answer product questions, resolve purchase issues, and build immediate, lasting rapport. Adopt the Wolf & Shepherd's voice and tone to convey our brand and personality and ensure a pleasant customer experience. Assist management with other non-selling tasks such as supply order, event coordination, and scheduling service calls for maintenance needs. As a Retail Associate you will need to adhere to Wolf & Shepherd's policies and procedures such as scheduling and dress code guidelines. Work on ad hoc projects as assigned. Contribute to a strong selling culture and store environment that embody our core values. Process in-store sales, returns and exchanges. Drive guest capture and retention; maintain up-to-date client information, requests, and product feedback. In-Store Fulfillment - Customer orders that need to be picked, packed, and shipped from a store. Receive Inventory - Receive scheduled shipment of products to a store. Cycle Counts - Perform inventory audits and discover any inventory discrepancies. Perform Adjustments - Adjust stock on hand at your store for various reasons. Ensure timely execution of company directives & initiatives. Maintain a neat and well-organized space to ensure seamless merchandise flow. Represent and reinforce the brand in a positive manner through strong visual presentation. Partner with the team daily to ensure the floor is fully restocked based on sell-through. Collaborates, communicates effectively & builds trust. Understands when to take action and when to escalate. Partner with the store team to ensure opportunities for success are being addressed through timely touch bases. REQUIREMENTS & QUALIFICATIONS Physical Requirements Available when we are open for business, including nights, weekends, and holidays. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Qualifications: Minimum of 2 years' experience in footwear sales. Passionate about building a brand with purpose and demonstrating advocacy through business. The ability to maintain a friendly and professional demeanor in a fast-paced environment. Adept with technology and apps, including but not limited to Shopify, Google Suites and MS office, and familiar with industry-related blogs and feeds. Excellent interpersonal, written, and verbal communication skills. Be comfortable in a highly dynamic entrepreneurial environment. PERKS & BENEFITS We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, benefits, and a competitive compensation package. Health, vision, and dental benefits program 401(k) plan Paid time off and sick pay Frequent free meals and snacks and company-sponsored gatherings. Wolf & Shepherd shoes and more

We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. What You'll Do Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. What We're Looking For Strong verbal and written communication skills. A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed. Your Background High school diploma or equivalent required. 3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support). Prior exposure to professional services or corporate environments a plus. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Job Title: Customer Service Representative Duration: 3 + Months (possible extension) Pay rate: $18/hr on w2 We are seeking a detail-oriented and customer-focused professional to manage order processing, customer communications, and administrative support. This role ensures accurate order handling, timely issue resolution, and strong coordination with internal teams. Key Responsibilities Process customer orders received via EDI, email, and phone accurately and in a timely manner Document and communicate all order changes or revisions to the appropriate departments Provide required documentation to operations and warehouse teams Maintain clear communication with customers regarding pricing discrepancies, stock availability, and potential shipping delays Ensure all customer-related documentation is complete, accurate, and properly filed Process RMAs and credits; coordinate with customers and finance as needed Oversee and manage PaperVision system Attend and participate in meetings as required Additional Responsibilities Answer incoming calls and provide customer assistance Manage and resolve customer complaints; escalate to supervisors when necessary Provide customers with missing or replacement documents (invoices, BOLs, etc.) Support the sales team with customer and order-related needs Greet visitors, screen calls, and relay messages to appropriate staff Monitor facility access to ensure entry is limited to authorized employees and vendors Complete special projects and miscellaneous customer care tasks as assigned Prepare reports and maintain required documentation Job Requirements Education High School Diploma or GED required Experience 1-2 years of related experience and/or training, or an equivalent combination of education and experience System implementation experience preferred Knowledge, Skills & Abilities Proficiency in Microsoft Excel, Outlook, EDI systems, IDS systems, and Power Sell software Strong verbal and written communication skills Effective time management and organizational skills 10-key data entry proficiency Language Skills Ability to read and interpret safety rules, procedures, and operating instructions Ability to write routine reports and correspondence Ability to communicate effectively with customers and employees Math Skills Ability to perform basic arithmetic with whole numbers, fractions, and decimals Ability to calculate rates, ratios, and percentages and interpret graphs Reasoning Skills Ability to follow written, verbal, and diagram-based instructions Ability to solve problems involving multiple variables in standard situations Strong judgment and ability to work independently when supervision is limited

Basic Function: The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners. Principal Responsibilities: Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner. Assist customers with deposits, withdrawals, or payments and resolve client concerns. Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers. Open commercial and consumer accounts and assist customers with routine account related inquiries. Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction. Utilize Sales Force to track client interactions. Assist with branch vault opening, closing and balancing procedures. Inform customers about bank products and services. Always maintain a professional appearance and demeanor. Comply with all department Security, company policies, procedures, and regulations. Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements. Background and Experience: High school diploma or equivalent required, and 1-3 years Teller/customer service experience. Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees. Excellent organizational and time management skills. Ability to work independently with little to no supervision. Cash handling experience preferred. High level of accountability, efficiency, and accuracy. Prior Customer Service experience. Microsoft Office and Excel skills. Salesforce experience preferred. Location: Esquire Bank, Jericho, NY (On-site) Full time - M-F 8:30 am - 5:30 pm Estimated Salary Range: $40,000 - $55,000 / year Compensation may vary based on education, skills, qualifications and/or expertise.

Call Center Specialist - Debt Collections (On-Site) Merani Law • $20-$25/hour • NYC (On-Site) Merani Law is seeking an On-Site Call Center Specialist to handle debt collection calls related to unpaid toll violations and accounts receivable. This role requires professionalism, strong communication skills, and the ability to manage high call volumes. Key Responsibilities Make outbound and receive inbound calls to resolve unpaid toll violations and outstanding balances. Discuss payment options, set up payment plans, and process payments accurately. Update customer account records and document all interactions. Use TCN call center software to manage daily call activity. Provide excellent customer service while following collection procedures and firm policies. Requirements Prior collections experience required. Law firm experience highly preferred. Experience with call center software (TCN preferred). Spanish fluency (spoken & written) preferred. Reliable attendance, strong attention to detail, and professional communication skills. Must pass all required background and reference checks.

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product. In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes. The Responsibilities A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives. Business Leader ● Meet personal and store sales and KPI goals ● Demonstrate excellent knowledge of the product to support the brand goals ● Develop sales techniques that are relevant to the market ● Establish and maintains client-base ● Leverage company tools, incentives & strategies to support meeting sales goals People Leader ● Ensure effective communication between managers & other team members ● Support keeping other team members motivated and engaged ● Contribute new & innovative ideas to support meeting business goals ● Resolves client needs quickly and effectively, ensuring customer satisfaction ● Participates in all training and development meetings. Operations Leader: ● Ensure all functions of the store are maintained to support a superior shopping-experiences ● Uphold store standards and policy and procedures daily ● Assist in the maintenance in all areas of stock, shipping, and receiving protocols. ● Identify product concerns and communicate inventory needs to support the business goals ● Comply with all point of sale register policies and procedures Customer Focus: ● Ensure the highest level of customer service to each and all individuals in the store ● Build meaningful relationships with clients through strong-interpersonal skills ● Collaborate with all team members to support a superior shopping experience ● Be present on and off the floor as a Theory Brand Ambassador The Essentials ● 1-2 years' prior work experience in a client-centric, sales environment ● Dynamic interpersonal and communication skills, both verbal and written ● Independent work ethic, time management skills ● Computer skills to operate point of sale system, experiences with teamwork is a plus Salary: $18- $20/ hour * *The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law. Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.