Customer service associate jobs in New York - 8,598 jobs
Guest Experience Specialist
Marriott International, Inc. 4.6
Customer service associate job in Poughkeepsie, NY
Additional InformationPreferred Overnight and weekends shift, Preferred experienced- will pay at max for experienced Job Number25205092 Job CategoryRooms & Guest Services Operations LocationCourtyard by Marriott Poughkeepsie, 2641 South Road/Route 9, Poughkeepsie, New York, United States, 12601VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $19.06-$20.45 per hour
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
$19.1-20.5 hourly 1d ago
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Senior Customs Brokerage Specialist
Fedex Logistics 4.4
Customer service associate job in Tonawanda, NY
To provide customers with the highest quality service by providing consistent customerservice and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo. May proactively lead and guide team members ensuring successful achievement of operational objectives.
Provide impeccable customerservice
Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs
Anticipate, identify, and resolve problems which could delay the timely release or movement of freight
Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements
Resolve banking and letter of credit problems
Advise customers on payment terms.
Obtain payment on delinquent accounts and/or complete accounting adjustment forms for review.
Resolve billing issues, coordinate post entry activity on customer's behalf.
Complete accurate data input or corrections into computer files.
Perform route cause analysis as directed by the Account Administrator.
Coordinate post-entry activities on the customer's behalf
Manage the entry verification process.
Access clients systems (external systems) as necessary.
Correspond with business partners in various mediums to include written, phone or e-mail.
Produce operational trend reports
Keep business partners apprised of the exception process.
Pre alerts - receive and respond as needed per customer SOP.
Maintain general knowledge of FedEx products and services
Interact with customers, internal staff/departments and management of all levels.
Support Account Administrators with account management activities (exception logs, special spreadsheets).
Perform entry reconciliation as needed
Develop and maintain a strong relationship with customer's front-line personnel
Ability to perform the duties and responsibilities of the Administration and Customs Trade process to support a small office structure.
Access clients systems (external systems) as necessary.
Produce operational trend reports
Sort and assign department workload if required.
Facilitate entry processing, as well as pre arrival and post arrival exception resolution.
HS Diploma or GED required. 24 months of brokerage or transportation experience and/or customerservice experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Able to work on a team. Proficient in HTS classification & familiar with the harmonized tariff system. Strong knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise. Performs other or additional duties as assigned. Paid Training Provided.
HS Diploma or GED required. 24 months of brokerage or transportation experience and/or customerservice experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Able to work on a team. Proficient in HTS classification & familiar with the harmonized tariff system. Strong knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise.
Preferred Qualifications: Location: This role is Hybrid for now in Riverwalk Pkwy, Tonawanda, NY. 1st Shift Monday to Friday from 8:00am to 4:30pm.
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: Total Base Pay Range 16.89 - 32.12 USD Hourly
Additional Details:
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights
Pay Transparency
FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
$40k-48k yearly est. 1d ago
Licensed Insurance Customer Service
Eric Jaslow-State Farm Agency
Customer service associate job in Nyack, NY
Salary: $50000.0 - $70000.0/year
Experience: 2 Year(s)
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed CustomerService Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
Bilingual (Spanish/English) preferred.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
#SMAC
Compensation details: 50000-70000 Yearly Salary
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$50k-70k yearly 2d ago
Bilingual Licensed Insurance Customer Service
Steve Pescetti-State Farm Agency
Customer service associate job in Mastic, NY
Salary: $48000.0 - $60000.0/year Experience: 0 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed CustomerService Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the
following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license.
2. Must be able to make the commute to our agency location in Mastic, NY. This is an in-office position.
Responsibilities include but not limited to:
Establish customer relationships and follow up with clients, as needed
Develop new service opportunities with both existing and new clients
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate clients about insurance options
Develop insurance quotes, makes sales presentations, and close sales
Develop ongoing networking relationships
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Base plus Bonus and Commission
Paid Time Off (vacation and personal/sick days)
Retirement Plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Bilingual English/Spanish needed!
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
PI254416a9c79d-37***********9
$48k-60k yearly 2d ago
Customer Advocacy Associate
B&H Photo Video 4.5
Customer service associate job in New York, NY
The Customer Advocacy Associate's role requires someone that can efficiently analyze customer feedback, accurately categorize the feedback, correspond with customers when appropriate, and partner with various business departments to ensure customer satisfaction.
Responsibilities:
Analyze customer survey feedback and sentiment and edit topic tags as needed using the survey application
Accurately and efficiently, correspond with customers via email and phone as necessary, with urgency, empathy, personalization, and resolution
Ensure all assigned surveys and responses have complete follow-up and closure within established SLAs
Escalate second-level issues to appropriate team members within the CAD department for resolution / customer satisfaction
Escalate any concerns or issues to the appropriate manager / supervisor when required
Assist in documenting operational processes
Assist in creating customer response templates
Identify trends in the feedback and recommend solutions to help resolve business issues to provide exceptional customer experience
Support efforts to improve the process and function of the department
$35k-49k yearly est. 4d ago
Seasonal Retail Associate - Luxury Brand in Woodbury Commons!
Fourth Floor 3.6
Customer service associate job in Monroe, NY
Our client, a luxury fashion brand, is seeking a Seasonal Retail Associate to help support their Woodbury Commons boutique, full-time hours.
This role is temp to perm basis.
Responsibilities:
Greet and assist customers in a friendly and helpful manner.
Answer customer inquiries, provide product information, and guide them through their shopping experience.
Assist customers in locating products and making purchase decisions.
Restock and organize merchandise on the sales floor to maintain a tidy and attractive store appearance.
Ensure that products are properly labeled and priced.
Monitor inventory levels and communicate restocking needs to the appropriate team members.
Operate the cash register, handle transactions, and provide accurate change to customers.
Maintain a balanced cash drawer and report any discrepancies.
Assist in bagging and packaging customer purchases.
Regularly perform cleaning and organizing tasks to keep the store neat and orderly.
Empty trash bins, sweep, and maintain overall cleanliness.
Help with the arrangement of seasonal displays and promotional materials.
Work closely with the sales team to ensure a cohesive and efficient sales process.
Assist colleagues with tasks and projects as needed.
Communicate effectively to ensure a smooth flow of information and customerservice.
Requirements:
High school diploma or equivalent.
Previous retail experience is a plus but not required.
Strong customerservice and communication skills.
Ability to work in a fast-paced, team-oriented environment.
Attention to detail and a commitment to maintaining a clean and organized store.
Basic math skills for handling transactions and counting inventory.
Friendly, approachable, and customer-focused attitude.
Please submit your resume for consideration!
You can use ****************** to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
$28k-35k yearly est. 5d ago
Store Associate
The Poke Court
Customer service associate job in New York, NY
This role is for a social, energetic, and community-oriented store associate to join our team at the PokéCourt store. As a store associate, you will be assisting and speaking to customers to sell Pokémon singles and sealed products , as well as building and maintaining the PokéCourt community.
This is a fast-paced, creative, and sales-driven role that requires enthusiasm, organizational and effective communication skills. You will be representing the brand, ensuring a welcoming and exciting environment for Pokémon fans of all backgrounds.
Key responsibilities
Sales & Community Engagement- Engage with customers in-store to provide product recommendations, share knowledge of Pokémon and drive sales. Maintain a fun, welcoming and inclusive atmosphere for all customers.
Fulfillment - effectively and carefully packaging customer orders to be shipped out by the next business day with clear effort towards enhancing the customer's experience when receiving their package.
Store Operations - Stock, organize and restock Pokémon singles and sealed products. Complete trade-ins following PokéCourt buying policies. Promote PokéCourt social platforms.
Qualifications
Energetic and wholesome sales persona - comfortable speaking to customers, maintaining positive and wholesome energy to entertain and engage, and able to create a supportive, inclusive environment to connect with diverse audiences.
Agile and strong sales acumen - strong mind for sales technique, knowing how to pivot sales strategies quickly based on customer response, upselling when appropriate.
Strong mindfulness & ability to multitask - able to manage different tasks at the same time, while maintaining close attention to the smaller details of each task (e.g., remembering customers and conversations, keeping track of product and orders)
Strong customerservice skills - ability to provide customerservice that is thoughtful, professional, and positive with emphasis on building a strong and wholesome community of collectors and Pokémon fans.
Pokémon & TCG knowledge - baseline knowledge of Pokémon and ability to identify / discuss / provide guidance to customers on the different TCG sets and products (or fast ability to learn the different Pokémon sets and products), as well as drive and engage in general conversations about Pokémon IP
Vending/Buying History - ability to use different pricing strategies to purchase, sell or negotiate on cards or sealed products.
Strong mind for teamwork and community - community-oriented behavior that strives to positively construct and contribute to a positive community environment, able to collaborate well with other team members as well as the broader customer audience.
Physical ability to lift boxes and cases, as well as unload pallets.
What we offer
Fun, supportive, creative, and fast-growing work environment at the forefront of Pokémon TCG
A fun team of collectors and Pokémon enthusiasts who care deeply about the community and prioritize longstanding joy in the collector community over making a quick buck.
Growth opportunities and increase responsibilities as the business grows.
Competitive compensation: $20-25 per hour
Daily lunch or dinner, depending on the shift.
Healthcare stipend and monthly commuter benefits
About Us
The Poké Court is a small business in the heart of New York City, and our mission is to build a fun Pokémon experience for all fans. We are a woman-owned, minority-owned LGS dedicated 100% to Pokémon TCG, and all employees are Pokémon TCG collectors, players, and fans. As a fast-growing brand, we work to meet the needs of Pokémon fans in NYC and worldwide, while also keeping the community and customer experience at the forefront of our mission. We servicecustomers through our brick-and-mortar shop in Chelsea, our online store thepokecourt.com, and through our daily Whatnot shows.
$20-25 hourly 2d ago
Retail Associate
Aritzia
Customer service associate job in Uniondale, NY
THE TEAM The mission of the Retail team is to deliver world-class client experiences. THE OPPORTUNITY Your future starts now. Join our high-performance Retail team as we deliver Everyday Luxury to the world. We're proud to offer industry leading wages starting at $20-$30/hr with unlimited growth potential. You'll experience a world-class Retail education. We offer a comprehensive onboarding program and ongoing opportunities for continued development through exposure and experience. As a Retail Associate within our boutiques, you will be part of the team responsible for the successful delivery of extraordinary client experiences and support to maximize on sales opportunities. And, with the skills you gain in this role, the opportunities are endless - from a rewarding career in Retail to continued growth and development with Aritzia. THE ROLES As a Boutique Associate, you will: Support the Service Counter team to enable efficient and elevated experiences Support the Atelier team to enable Everyday Luxury experiences Curate our merchandise assortment and support a seamless retail environment As a Style Advisor, you will: Sell clothes and earn client confidence through unparalleled styling expertise Deliver world-class experiences by creating meaningful, memorable moments Build deep and personalized connections with our clients, enhancing their loyalty and affinity to Aritzia As a Service Advisor, you will: Welcome clients Match clients with their product and direct to the right Service CounterPrepare the product to be processed Efficiently and accurately process transactions Package product for an Everyday Luxury opening experience Support operations at the Service Counter As an Inventory Associate, you will: Efficiently and accurately process incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients Strategically place product in the backroom Uphold the standards of product display Enable seamlessly integrated cross-channel shopping experiences Support in the seamless operations of all aspects of the retail space across Clients, Product, Space, Risk and Operations As a Merchandiser, you will: Ensure the efficient and accurate processing of incoming and outgoing shipments to and from the DC, boutique to boutique, and our clients Strategically place product on the sales floor Translate the product story in our boutiques Validate the standards of product display Enable seamlessly integrated cross-channel shopping experiences Support in the seamless operations of all aspects of the boutique space across Clients, Product, Space, Risk, and OperationsTHE QUALIFICATIONS Aritzia Retail Associates have: An aspirational sense of individual styleA commitment to learn and apply Aritzia's Values and Business and People Leadership principles The ability to collaborate fluently with cross-functional partnersA commitment to quality and investing in results that add value to the business THE COMPENSATION The typical hiring range for this position is $20 - $30 per hour. Aritzia's Everyday Luxury compensation package goes beyond the base salary with endless growth and recognition opportunities through our pay-for-performance philosophy. Along with aspirational workspaces, elevated employee perks and experiences - we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Product Discount - Maybe you've heard of our famous product discount? You have now.Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve. Apply online or in your local store today.
ARITZIA
Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
$20-30 hourly 1d ago
Luxury Sales Associate (Online Sales)
Wrist Aficionado
Customer service associate job in New York, NY
Compensation: $65K Base + Commission
Experience Level: Mid-Level (2-5 years in luxury watch sales)
About Us
We are a leading secondary market dealer of high-end luxury watches, specializing in Patek Philippe, Audemars Piguet, Richard Mille, and Rolex. Our goal is to be the #1 most trusted and competitive luxury watch marketplace, catering to high-net-worth collectors and serious buyers. To elevate our customer experience, we're hiring a Luxury Sales Associate (Collector & Client Relations) who will serve as the first point of contact for serious buyers, manage relationships with collectors, and assist in high-value transactions. This role blends consultative online sales, luxury client experience, and high-ticket deal-making. Luxury watch sales experience with Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex is required for this position.
What You'll Do
Support High-Intent Buyers & Luxury Collectors
Be the first point of contact for serious buyers inquiring about high-value watches. Respond to prospective clients' sales inquiries which are received online.
Qualify inbound leads from website inquiries, phone calls, and VIP referrals.
Educate buyers on watch rarity, pricing trends, and investment potential to assist in their purchasing decisions.
Provide a white-glove experience through personalized communication via phone, WhatsApp, email, and in-person meetings.
Assist in Managing Exclusive Client Relationships
Build long-term relationships with watch collectors, high-net-worth clients, and repeat buyers.
Maintain detailed client profiles, tracking past purchases, wishlist items, and potential future acquisitions.
Coordinate with the sourcing team to find specific models for VIP clients.
Coordinate & Close High-Ticket Transactions
Assist senior sales team members in closing high-value deals for Patek Philippe, Audemars Piguet, Richard Mille, and Rolex models.
Manage inquiries for off-market watches, custom orders, and private sourcing requests.
Provide guidance on payment processes, shipping logistics, and watch authentication to ensure smooth transactions.
Enhance the In-Store & VIP Buying Experience
Attend watch networking events, industry trade shows, and private gatherings to expand your collector network.
Help coordinate private viewings and in-store appointments for elite clients.
Offer an educational, consultative approach to help clients make confident purchasing decisions.
What You Bring to the Table
2-5 years in luxury watch sales (Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex)
Experience working with high-net-worth individuals (HNWIs) and collectors.
Knowledge of luxury watches
Strong consultative sales skills-you know how to educate, build trust, and close deals.
Excellent communication & relationship-building skills, especially over phone, email, WhatsApp, and in-person meetings.
Why Join Us?
Work with ultra-high-value watches & VIP clientele.
Competitive base salary + performance-based commission/bonuses.
Grow your career in the high-end watch industry with access to collectors & investors.
Opportunity for advancement into senior sales & VIP client management.
$65k yearly 4d ago
Williamsburg Sales Associate
Fleur Du Mal 3.6
Customer service associate job in New York, NY
Past experience in the fashion industry is required.
Past experience in the luxury or lingerie industry is strongly preferred.
Fleur du Mal is a luxury lingerie and ready-to-wear brand founded in 2012 that celebrates women who exude power, while embracing their femininity and sensuality. The brand is distributed online at fleurdumal.com, in Fleur du Mal boutiques, and with top retailers.
Job Description
As a Full-Time Sales Associate at our Williamsburg Boutique you are responsible for supporting the team in creating an atmosphere that promotes positivity, confidence, empowerment, and inclusivity. You are passionate about delivering an exceptional, unforgettable and one-of-a-kind customer experience. You will be integral in building a forward-thinking and innovative retail experience for both the store team and our Fleur customer. You are a reliable and hardworking individual who strives for excellence in all aspects of Fleur.
Key Responsibilities
Achieve KPI targets, budgets, and objectives by creatively connecting with our clients whether they are in-store or virtual.
Builds and maintains a loyal client base, retaining client loyalty by providing clients with exceptional personalized service.
Serve as a resource for general product knowledge and operational compliance, ensuring customerservice standards are met and prioritized and the sales floor is a welcoming environment.
Manage productivity in down time and maintain cleanliness/organizational standards.
Upkeep a welcoming store culture that is reflective of our values and brand ethos resulting in a team of engaged individuals and unforgettable customer experiences.
Establish and nurture strong relationships with all clients, routinely updating and maintaining strong genuine relationships.
Assist with store opening and closing procedures such as cycle counts, cleaning/organizational duties, maintain visual standards including merchandise presentation and general maintenance as requested.
Essential Qualifications and Skills
2+ years of experience in a retail environment. Experience in the lingerie or luxury industry is strongly preferred.
Strong sense of self-awareness, self-direction, reliability, motivation, time management, and problem solving skills with an acute attention to detail.
Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management.
Excellent verbal, written, and interpersonal communication skills.
Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities.
Proficiency in POS and outreach systems.
Energetic and confident personality mixed with a strong work ethic.
Additional Details
Full-Time
Start Date: ASAP
Hourly Rate: $24 BOE + Allowance + Commission
Interested in joining Fleur du Mal's Retail Team?
Send a note to ********************* with your resume, 'Full-Time Williamsburg Sales Associate' as the subject, and why you're drawn to this opportunity. xx
$24 hourly 3d ago
Sales Associate
AgnÈS b
Customer service associate job in New York, NY
In 1973, agnès b. registered her brand name. the idea behind the name dates back to the 60s, when she was working for Elle magazine and one of her articles had to be signed. “i wasn‘t prepared. […] i said: ‘just put agnès b.,' as they do in news items, when they don't use the full name. and then i devised the logo with my handwriting.”
From the beginning, agnès b. developed a style that was subtle, chic and casual all at once, which helped to turn the Parisian into a fashion icon, a “style, a state of mind.” “clothes, for me, are all about feeling in harmony with yourself to be able to think about something else. they are only a means. if i can help people to feel good, to feel attractive, so much the better, that's what brings me pleasure.”
*************************************************
Agnes b Madison (NYC) store team is hiring and is looking for motivated and enthusiastic and passionate full-time sales associates.
We look forward to receiving your resume.
The job description:
Facilitate the brand's high standards of client experience, communicating the brand's aesthetic.
Achieve and exceed sales and productivity goals
Follow company's KPI's strategies to ensure performance standards are met.
Proficiency with sales management software and CRM.
Ability to think creatively in business and seek sales opportunities
Transmission of the brand's values and image by promoting its products, quality, and attention to detail.
Follow all front and back of house procedures in accordance with company Policy and Procedures.
Excellent proven retail operational skills & standards. Keen eye for attention to detail.
Assist in the implementation of merchandising recommendations. Ensure that the store is always merchandised to the Brand's desired standard.
Strong written and verbal communication skills.
Ensures all sales related policies and procedures are maintained.
Ability to multi-task in a fast-paced environment.
Maintain an up-to-date and detailed client book.
About you:
Have 1+ years' experience in retail.
Be customerservice and sales oriented.
Be Highly self-motivated & enthusiastic.
Be fashion savvy.
Have Computer skills to operate point of sale system.
Be a team player.
Ability to work a flexible schedule including weekends to meet the needs of the business.
Our perks:
Health care plans (Medical, dental and vision)
Paid time off, Vacations …
Clothing allowance.
Great shopping discount.
Career Growth opportunities.
401K plan
Agnes b is committed to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed and heard.
We are also committed to the prevention of all discrimination providing equal opportunities to all applicants without regard of race, color, ancestry, religion, sex orientation or any other basis protected by law.
$33k-49k yearly est. 3d ago
Made to Measure and Bespoke Luxury Sales Associate - Menswear Tailoring
Richard James Savile Row
Customer service associate job in New York, NY
Richard James is delighted to launch the recruitment of the Made to Measure and Bespoke Tailoring Sale Associate in our flagship store situated in one of the word's prestigious fashion and lifestyle destinations, Park Avenue, New York.
We look for an enthusiastic individual to join our team, delivering a high level of customerservice to encourage growth and brand loyalty, acting as an ambassador of the brand in line with business goals.
Main Responsibilities
· Welcome and acknowledge customers as they enter the store.
· Have excellent product knowledge, providing accurate information of the features and benefits
· Extensive proven experience in Made to Measure and Bespoke Tailoring
· Determine the needs of the customer and deliver supportive advice.
· Maintain a high level of personal presentation in line with company dress code.
· Strong interpersonal skills and the ability to adapt service requirements to the customer.
· Support the store to achieve company budgets through the achievement of your KPI's.
· Protect the company's profit by selling maintaining stock accurately.
Requirements
· Experience in the luxury or tailoring industry.
· Confident to approach and interact with customers with care and understanding.
· Experience working with tailoring and styling.
· Proficiency in pinning and alterations.
$33k-49k yearly est. 4d ago
Sales Associate - SoHo
Theory 4.4
Customer service associate job in New York, NY
At Theory, we create clothes that matter, that empower and improve the way we live through
exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that
stretch fabrics in tailored clothing could change how we dress and live. Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and
woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York
brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
We look forward to receiving your resume.
The Responsibilities
A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives.
Business Leader
● Meet personal and store sales and KPI goals
● Demonstrate excellent knowledge of the product to support the brand goals
● Develop sales techniques that are relevant to the market
● Establish and maintains client-base
● Leverage company tools, incentives & strategies to support meeting sales goals
People Leader
● Ensure effective communication between managers & other team members
● Support keeping other team members motivated and engaged
● Contribute new & innovative ideas to support meeting business goals
● Resolves client needs quickly and effectively, ensuring customer satisfaction
● Participates in all training and development meetings.
Operations Leader:
● Ensure all functions of the store are maintained to support a superior shopping-experiences
● Uphold store standards and policy and procedures daily
● Assist in the maintenance in all areas of stock, shipping, and receiving protocols.
● Identify product concerns and communicate inventory needs to support the business goals
● Comply with all point of sale register policies and procedures
Customer Focus:
● Ensure the highest level of customerservice to each and all individuals in the store
● Build meaningful relationships with clients through strong-interpersonal skills
● Collaborate with all team members to support a superior shopping experience
● Be present on and off the floor as a Theory Brand Ambassador
The Essentials
● 1-2 years' prior work experience in a client-centric, sales environment
● Dynamic interpersonal and communication skills, both verbal and written
● Independent work ethic, time management skills
● Computer skills to operate point of sale system, experiences with teamwork is a plus
Salary: $18- $22/ hour *
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Theory LLC does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
$18-22 hourly 1d ago
Retail Sales Associate
Wolf & Shepherd 3.6
Customer service associate job in New York, NY
Retail Sales Associate
Reports to: Store Manager
WHO WE ARE
Wolf & Shepherd is designed to equip professionals to win in all aspects of their lives through comfortable fashionable footwear. The concept came from the problem professionals face, going to and from work in athletic shoes just to avoid the common discomfort found in a quality dress shoe. As a fast-growing lifestyle brand, we are on a mission to debunk the myth that classically styled shoes can't have modern technology comforts.
WHAT WE NEED
We are looking for a passionate Sales Associate who is excited about joining a fast-growing company and contributing to the development of our brand. The Retail Associate will be responsible for meeting and exceeding the store's financial goals by providing a world-class shopping experience for our guests. This role will educate our customers on product features, advantages, and benefits to help them make informed buying decisions. This role will represent and reinforce brand standards in a positive manner through strong visual presentation.
JOB TYPE
This is a full-time, non-exempt position based onsite at our retail location on Madison Ave. in New York.
TASKS & RESPONSIBILITIES
Work with the Wolf & Shepherd retail team to ensure the store is aligned with the overall brand strategy; manage and run in-store events when needed.
Manage inventory and ensure the retail store is always well-stocked, clean, and presentable.
Support and promote the Point-of-Sale process in all areas of register procedure, protocol, and policies.
Exhibit deep and extensive product knowledge to support all client inquiries, questions, and concerns; maintain consistent awareness of the competition and the Wolf and Shepherd value proposition.
Engage with customers to answer product questions, resolve purchase issues, and build immediate, lasting rapport.
Adopt the Wolf & Shepherd's voice and tone to convey our brand and personality and ensure a pleasant customer experience.
Assist management with other non-selling tasks such as supply order, event coordination, and scheduling service calls for maintenance needs.
As a Retail Associate you will need to adhere to Wolf & Shepherd's policies and procedures such as scheduling and dress code guidelines.
Work on ad hoc projects as assigned.
Contribute to a strong selling culture and store environment that embody our core values.
Process in-store sales, returns and exchanges.
Drive guest capture and retention; maintain up-to-date client information, requests, and product feedback.
In-Store Fulfillment - Customer orders that need to be picked, packed, and shipped from a store.
Receive Inventory - Receive scheduled shipment of products to a store.
Cycle Counts - Perform inventory audits and discover any inventory discrepancies.
Perform Adjustments - Adjust stock on hand at your store for various reasons.
Ensure timely execution of company directives & initiatives.
Maintain a neat and well-organized space to ensure seamless merchandise flow.
Represent and reinforce the brand in a positive manner through strong visual presentation.
Partner with the team daily to ensure the floor is fully restocked based on sell-through.
Collaborates, communicates effectively & builds trust.
Understands when to take action and when to escalate.
Partner with the store team to ensure opportunities for success are being addressed through timely touch bases.
REQUIREMENTS & QUALIFICATIONS
Physical Requirements
Available when we are open for business, including nights, weekends, and holidays.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Qualifications:
Minimum of 2 years' experience in footwear sales.
Passionate about building a brand with purpose and demonstrating advocacy through business.
The ability to maintain a friendly and professional demeanor in a fast-paced environment.
Adept with technology and apps, including but not limited to Shopify, Google Suites and MS office, and familiar with industry-related blogs and feeds.
Excellent interpersonal, written, and verbal communication skills.
Be comfortable in a highly dynamic entrepreneurial environment.
PERKS & BENEFITS
We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, benefits, and a competitive compensation package.
Health, vision, and dental benefits program
401(k) plan
Paid time off and sick pay
Frequent free meals and snacks and company-sponsored gatherings.
Wolf & Shepherd shoes and more
$33k-44k yearly est. 1d ago
Online Customer Service Representative
London Jewelers 3.5
Customer service associate job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customerservice. We are seeking a dedicated online customerservice, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customerservice representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
$25 hourly 1d ago
Sales Associate
Matheos Realty Group
Customer service associate job in New York, NY
Associate - Investment Sales
Matheos Realty Group | Brooklyn, NY | Full-Time | Commission-Based
About the Role:
Matheos Realty Group (MRG) is a fast-growing, NYC focused commercial brokerage firm. Backed by leadership with 17+ years of experience, more than 3.5 Million buildable SF sold, and $700 Million + in closed transactions.
The Investment Associate will join a collaborative team and will report to the Managing Director. You'll have the opportunity to have a dedicated mentor and oversee the sales of multifamily, mixed-use, development, retail, industrial real estate that can fast track your career path.
MRG 17 years of experience, network of investors, proprietary Investment Sales platform and database will give you the access you need to start building career. You'll have direct exposure to deal sourcing, underwriting, valuation, owner outreach, and full-cycle brokerage execution.
Responsibilities
Develop expertise through our structured training program and real-time mentorship.
Conduct market research, underwriting, and submarket intelligence to identify opportunities.
Perform high-volume sales activities, including cold calling and direct owner outreach.
Assist in creating marketing materials, BOVs, and client presentations.
Support negotiations and coordinate all stages of the transaction process.
Work closely with leadership and producers actively engaged in daily deal flow.
What We Offer
In-depth training and mentorship from senior brokers
Collaborative, non-competitive culture
High commission splits and long-term earning potential
Access to marketing tools, research, and exclusive listings
Clear growth path to senior roles and partner opportunities
Qualifications
1+ years of experience in investment sales, commercial real estate, underwriting, or financial analysis.
2+ years of sales or high-volume calling experience
New York State Real Estate License or desire to attain one.
Proficient in Microsoft Office, Excel, PowerPoint, Outlook.
Strong understanding or genuine interest in commercial real estate and investment sales.
Excellent verbal and written communication, negotiation, and presentation skills.
Coachable, accountable, and comfortable within a team-driven environment.
High integrity with the ability to build and maintain long-term client relationships.
$33k-49k yearly est. 4d ago
Talented Psychic and Tarot readers
Psychic Link 4.0
Customer service associate job in New York, NY
Jobs are readily available for talented Psychic and Tarot readers on a professional 800 Phone line. Customers are provided excellent readings with readers that have undergone our evaluation efficiently. Numerous great incentives include holiday bonus, yearly spend will increase, and more.
This is a chance to render services from home.
$28k-50k yearly est. 11d ago
Part Time Sales Associate (Store 162, Delhi, NY)
Ace Hardware 4.3
Customer service associate job in Delhi, NY
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
CustomerService:
Provide a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customizedservice based on the premise of amazing every customer, every time.
Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Formal retail experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
Starting at $15.75 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$15.8 hourly 1d ago
Building Service Employee
Halstead Management Company
Customer service associate job in New York, NY
Prominent NYC Property Management firm, located in Midtown, is seeking dedicated and professional candidates for temporary doorman/porter assignments to work within one of our 200+ residential, full service, buildings.
JOB DESCRIPTION:
Opens doors for arriving and departing residents and guests
Provide excellent customerservice to residents, their guests and potential residents
Greet guests and alert residents of visitors and deliveries
Assist with luggage and packages as necessary
Keep the lobby area clean and presentable
Assist residents and guest with transportation needs such as taxis, car service, etc
Porter assignment duties include:
Sorting and carting refuse and recyclables
Sweep, mop and vacuum as directed
Monitor grounds for cleanliness
Clean common and public areas as instructed
Dust and polish furnishings
Requirements
MINIMUM QUALIFIACTIONS:
Applicant must be flexible, various shifts available
Detail-oriented, able to multi-task, courteous and friendly demeanor
Applicant must have strong communication and inter-personal skills
Ability to stand for long periods of time comfortably
Compensation: $16.28 - 27.13 per hour.
Benefits
Halstead Management Company, LLC is an equal opportunity employer.
$16.3-27.1 hourly Auto-Apply 60d+ ago
Sales Associate (PT) - Americana
Theory 4.4
Customer service associate job in Manhasset, NY
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Responsibilities
A Sales Associate works to achieve store sales goals and develop lasting client relationships. Through effective clienteling, the Sales Associate works to create a superior store experience for our clients that results in sales growth. A Sales Associate is also responsible for complying with policy, procedure, and company initiatives.
Business Leader
● Meet personal and store sales and KPI goals
● Demonstrate excellent knowledge of the product to support the brand goals
● Develop sales techniques that are relevant to the market
● Establish and maintains client-base
● Leverage company tools, incentives & strategies to support meeting sales goals
People Leader
● Ensure effective communication between managers & other team members
● Support keeping other team members motivated and engaged
● Contribute new & innovative ideas to support meeting business goals
● Resolves client needs quickly and effectively, ensuring customer satisfaction
● Participates in all training and development meetings.
Operations Leader:
● Ensure all functions of the store are maintained to support a superior shopping-experiences
● Uphold store standards and policy and procedures daily
● Assist in the maintenance in all areas of stock, shipping, and receiving protocols.
● Identify product concerns and communicate inventory needs to support the business goals
● Comply with all point of sale register policies and procedures
Customer Focus:
● Ensure the highest level of customerservice to each and all individuals in the store
● Build meaningful relationships with clients through strong-interpersonal skills
● Collaborate with all team members to support a superior shopping experience
● Be present on and off the floor as a Theory Brand Ambassador
The Essentials
● 1-2 years' prior work experience in a client-centric, sales environment
● Dynamic interpersonal and communication skills, both verbal and written
● Independent work ethic, time management skills
● Computer skills to operate point of sale system, experiences with teamwork is a plus
Salary: $18- $20/ hour *
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.