Customer service associate jobs in North Augusta, SC - 351 jobs
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Customer Service Associate
Service Writer
Associate Retailer
Retention Representative
Service Specialist
Sales Associate
Customer Service Advisor
Service Center Representative
Customer Services Coordinator
Customer Leader
Customer Relationship Specialist
PT Customer Lead
Ahold Delhaize
Customer service associate job in North Augusta, SC
At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.
PT Customer Lead
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************
$90k-141k yearly est. 60d+ ago
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Customer Service- Part Time
Lose Design 4.0
Customer service associate job in Aiken, SC
We are looking for a CustomerService Representative who will be responsible for delivering exceptional customerservice, maximising customer satisfaction, and building and improving customer relationships.
The Role:
Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced CustomerServices Representative to join the CSR Team.
Joining our team as a CustomerServices Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.
Responsibilities:
Reply to incoming calls from customers including products and service questions and general information.
Refer to customer scripts when working through difficult situations.
Follow and where possible improve departmental processes and company service standards.
Ensure that all databases are kept up-to-date with progressing work and client details.
Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Required Skills:
Excellent customerservice skills and attitude.
Problem-solving skills.
Proficient with office equipment.
Attention to detail.
Excellent written and verbal skills.
Excellent interpersonal skills.
Qualifications:
Previous work in a customer-facing position.
High school diploma, G.E.D. or equivalent.
Requirements:
Knowledge of Office Suite preferred.
Self-motivated and team-orientated.
Previous customerservice experience.
Must have access to reliable transportation.
Ability to work as a member of a team.
Benefits:
Competitive Pay.
$30.50 Hourly
Career Development.
Holidays: 25 days + bank holidays.
Pension Scheme.
Paid Time Off (PTO).
401(k) fixed contribution.
Life Insurance.
About Lose Design:
At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
$30.5 hourly 60d+ ago
Customer Service Associate
Golden Pantry Food 3.4
Customer service associate job in Lincolnton, GA
Description:
CustomerServiceAssociate Job Description
Department: Operations
Reports To: Store Manager
FLSA Status: Non-Exempt
STATEMENT OF JOB: Responsible for the proper, efficient, and safe operation of his or her shift, in such a manner as to ensure contributing to the increased profitability of the store.
Essential Functions:
Note: These requirements constitute some of the essential functions of this position and are the MINIMUM physical and mental requirements for all store positions:
Smile, speak to, and respond to customers.
Stand and/or walk up to eight (8) or ten (10) hours per day depending on shift assignment.
Read, write, hear and understand the English language.
Perform the four basic arithmetic operations in order to make change, complete end of shift reports and account for a variety of inventory products.
Have sufficient vision to check identification, process transactions, read measurements, and fill out paperwork
Read and understand instructions for operating cash registers, fuel pump controls, money order machines and other equipment.
Lift up to 50 pounds carrying cases of milk, soda, beer and juice containers, etc. in a safe manner at least once per shift.
Squat, bend at waist, twist, grasp, reach and manipulate objects from ground to overhead to stock shelves and coolers.
React to a fire by lifting and transporting a fire extinguisher to the fire area.
Bend and remove metal plates and underground tank caps in order to check fuel levels.
Climb a ladder to clean windows and retrieve materials.
Sweep and mop floors, dust shelving and lift and carry trash bags to outside bins.
Sweep parking lot and clean outside grounds and equipment.
Enter and work in a cooler at a temperature of 34 degrees up to 30 minutes at a time.
Utilize a hand truck, flat cart, mop, broom, degreaser, and various cleaning solvents.
Responsibilities and Duties
Observes work schedule as posted, unless a change is approved by Store Manager.
Adheres to all City, County, State and Federal laws.
Operates shift within company guidelines to achieve sales and profits and maintain standards.
Performs all duties in a safe, reliable manner.
Completes an incident report for all employee/customer accidents or property damage on the premises.
Completes shift change checklist according to guidelines.
Records information as warranted in the store communication log
Stays familiar with company manuals, bulletins, and other communications.
Advises Stores Manager of any situations having an adverse effect on store operating performance.
Recruits prospective employees.
Prepares a shift change report at the completion of shift in accordance with company guidelines.
Properly records all hours worked and signs timecard verifying all hours worked.
Assures proper sale and accounting of all merchandise purchased during shift.
CustomerService
Gives all customers prompt and courteous service.
Maintains personal appearance according to guidelines in Employee Handbook.
Wears company uniform and name badge while on duty.
Greets all customers with a smile and friendly acknowledgment.
Rings merchandise promptly, counts back change, offers receipt.
Assists customers who need help.
Reminds customers of specials, when appropriate.
Expresses appreciation to all customers.
Handles customer complaints according to company guidelines.
Inventory and Cash Control
Responsible for controlling cash and inventory on their shift according to company guidelines.
Protects company assets at all times.
Brings to the attention of Store Manager any damaged or spoiled merchandise discovered on their shift.
Merchandising
Keeps coolers, store shelves and displays fully stocked and fronted at all times.
Ensures the fast food area is clean and supplies are fully stocked at all times.
Keeps check-out counter clean and free of clutter.
Uses correct pricing for all merchandise.
Maintenance
Keeps store/floor clean at all times.
Checks all refrigeration units for proper temperature.
Cleans windows; doors; floors; shelves; counters; and gas pumps and checks pumps and hoses for leakage, as necessary.
Contacts service department in the absence of store manager for any problem listed on the “after hours” maintenance list.
Food Service Operations
Ensures that the standards of any operations within the store are met, including additional training that is required
Investigates and resolves food quality and service complaints.
Ensures food quality and safety standards are met through proper equipment cleaning, hygienic practices, and safe handling of food.
Follows established procedures for storing, preparing, cooking, displaying, serving and accounting for product during their shift.
Additional
May be asked to perform specific tasks as assigned by Store Manager. These tasks may include daily store
bookkeeping; merchandise ordering and receiving, and opening or closing the store at the posted time.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential function of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
Requirements:
Qualifications To perform this job successfully, an individual must be able to perform the ESSENTIAL FUNCTIONS and DUTIES AND RESPONSIBILITIES satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the ESSENTIAL FUNCTIONS.
$23k-29k yearly est. 24d ago
Retail Associate
North Augusta Plaza Sc
Customer service associate job in North Augusta, SC
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$23k-29k yearly est. Auto-Apply 60d+ ago
Relationship Specialist
Openlane
Customer service associate job in Mount Carmel, SC
Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: ****************************
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit ********************************
AFC's Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other's efforts. We stand committed to the success of our customers.
We're Looking For:
We are seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with current and prospective customers. You will be part of a local team responsible for providing financing (floorplanning) for independent auto dealers. You will be involved in elevating customer relationships, attracting new business, and growing AFC revenue while balancing risk. The ideal candidate will have three years of experience in customer-facing, sales, or sales support roles.
Where You'll Work:
The ideal candidate will reside within the Leesville/Columbia, SC markets and travel within their assigned territory.
You Are:
Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your peers, celebrating their wins, and supporting them through their struggles.
Powered by Passion. you are obsessed with customerservice and helping our customers realize their unlimited potential. You understand our dealer's success is built upon the commitment and perseverance of your efforts.
Vision-Driven. you focus on understanding your customers' future needs and are dedicated to continuous improvement; making it easier for customers to do business while preparing for what's to come.
Dedicated. you have an unwavering “people-first” commitment to ensure success and provide support to your customers and team.
You Will:
Use critical thinking to assess business and risk situations and make decisions with little oversight.
Develop an understanding of customer needs by using customer relationship management (CRM) tools and work queues.
Grow the portfolio organically and assist in promotional efforts to new and existing accounts for product campaigns and cross-platform partnerships.
Manage, service, and balance risk on customer accounts
Manage existing accounts and drive new growth opportunities.
Embrace our culture of supporting others' success as they grow in their role.
Must Have's:
A minimum of three to five years of experience in customer-facing, sales, or sales support roles.
A valid driver's license with reliable and dedicated transportation.
Ability and desire to frequently travel (50-75%) within your market to support our current and prospective customer base.
Desire and experience working in a multi-faceted environment, effectively managing multiple tasks with a strong focus on productivity, and the ability to adapt.
Proficiently apply sales expertise, adapt to audiences, maintain curiosity, and effectively resolve core dealer issues.
A strong understanding of portfolio management, risk, and new business development.
Ability to work independently and autonomously when needed as well as part of a team.
Ability to use and understand technology required for your position such as mobile applications and software.
High level of accountability towards local goals and business targets.
Nice to Have's:
Previous auto industry or financial services experience
Experience with Google Workspace, Salesforce, Tableau
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
$35k-66k yearly est. Auto-Apply 16d ago
Customer Service Associate
Variety Stores LLC
Customer service associate job in Greenwood, SC
Job Description
As a Roses/Roses Express CustomerServiceAssociate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-31k yearly est. 22d ago
Welcome Center Staff - North Augusta
Family YMCA of Greater Augusta
Customer service associate job in North Augusta, SC
Open Availability Preferred between the hours of: Monday - Friday 5am-8pm Saturday 8am-2pm Sunday 1pm-5pm Be the Face of the YMCA! Join Our Welcome Team Do you love meeting new people, spreading positivity, and helping others feel right at home? At The Family Y, we're looking for a friendly, outgoing, people person to greet our members, give tours of our facility, and be the smiling face that makes everyone feel like they belong.
What You'll Do:
* Say hello to every member and guest with a smile (and maybe even by name!)
* Help new friends join our Y by sharing membership info and signing them up.
* Answer phones and make sure every caller feels heard and supported.
* Give tours that show off our amazing spaces and programs.
* Keep things organized by balancing money and preparing simple reports.
* Be a problem-solver who listens, cares, and helps members with their needs.
* Team up with coworkers, volunteers, and members to make the Y a welcoming community.
Who We're Looking For:
* A people person who enjoys connecting with others.
* Someone with strong customerservice and communication skills.
* Comfortable using a computer and willing to learn our systems.
* A high school graduate ready to jump into an engaging role.
* CPR/AED/First Aid certified (or willing to get certified within 60 days of hire).
* A role model of our YMCA values: Caring, Honesty, Respect, and Responsibility.
Why Join the Y? At the Y, work feels like play with a purpose. You'll be part of a team that's strengthening the community every day. We're welcoming, genuine, hopeful, nurturing, and determined; and we want YOU to belong here too.
Bonus Points: You'll get to know members on a first-name basis, be part of special events and campaigns, and support programs that make a real difference in people's lives.
Perks of the Role:
* A chance to grow your leadership and people skills.
* Work in a supportive, fun, and inclusive environment.
* Be part of something bigger; strengthening community and changing lives.
Join Us! If you're ready to bring your energy, positivity, and people skills to the Y, apply today and become the welcoming face that makes every member feel at home.
We are a Drug free Workplace
$24k-32k yearly est. 1d ago
Service Writer
Paul Thigpen CDJR of Waynesboro
Customer service associate job in Waynesboro, GA
Service Writer / Service Advisor
We're looking for an experienced, customer-focused Service Writer to join our growing team. The ideal candidate is a skilled communicator with a passion for delivering exceptional customerservice and a strong understanding of automotive repair processes. If you thrive in a fast-paced environment and enjoy helping customers care for their vehicles, we want to hear from you!
What You'll Do
Greet customers and assess their vehicle service and repair needs
Communicate clearly and professionally about repair recommendations, costs, and timelines
Build and maintain lasting relationships with customers to drive satisfaction and retention
Coordinate repair orders between customers, technicians, and the parts department
Monitor repair progress and provide frequent updates to customers
Ensure proper documentation and adherence to dealership and manufacturer standards
Maintain the company's reputation for integrity, professionalism, and quality service
Support dealership profitability by maximizing sales opportunities and executing promotions
Oversee technician efficiency, job completion times, and quality control standards
Participate in the continuous improvement of service department procedures and operations
What We're Looking For
Proven automotive service advisor or writer experience required
Excellent customerservice, communication, and organizational skills
Ability to multitask and perform effectively in a fast-paced environment
High school diploma or equivalent required; additional training in service advising, customer satisfaction, or quality control preferred
Proficient in computer systems and service management software
Detail-oriented with strong time-management skills
Valid driver's license with a clean driving record
Why You'll Love Working with Us
Competitive Pay Plan - Salary plus bonus and commission opportunities
Career Growth - Ongoing training and advancement from within
Positive, Professional Environment - Supportive team focused on customer satisfaction
Company-Provided Training - Continuous education and skill development
Fast-Paced, Rewarding Workplace - Every day brings new challenges and opportunities
Comprehensive Benefits - Health, Dental, and Vision insurance
Work Location: One dealership location
Our Commitment to Diversity
We are an equal opportunity employer and prohibit discrimination or harassment of any kind. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
$33k-52k yearly est. Auto-Apply 28d ago
Service Writer
Murphy Auto Group Dba Miracle Toyota 4.6
Customer service associate job in Graniteville, SC
Job Description - Service Advisor/Writer
• Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records
Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules
• Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
• Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system
• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation
• Maintains automotive records by recording problems and corrective actions planned
• Updates job knowledge by participating in educational opportunities; reading manufacturers' publications
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Other duties as assigned
$30k-40k yearly est. Auto-Apply 60d+ ago
Retail Sales Associate, Full Time - Mullins Crossing
The Gap 4.4
Customer service associate job in Evans, GA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As a FT Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customerservice resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. .
What You'll Do
* Consistently treat all customers and employees with respect and contribute to a positive work environment.
* Promote loyalty by educating customers about our loyalty programs.
* Seek out and engage with customers to drive sales and service using suggestive selling.
* Enhance customer experience using all omnichannel offerings.
* Be accountable to personal goals which contribute to overall store goals and results.
* Support sales floor, fitting room, cash wrap, back of house, as required.
* Maintain a neat, clean and organized work center.
* Handle all customer interactions and potential issueseturns courteously and professionally.
* Execute operational processes effectively and efficiently.
Who You Are
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
* Passionate about retail and thrive in a fastpaced environment.
* A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology.
* Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$23k-33k yearly est. 23d ago
Customer Service Coordinator
Aiken County, Sc 4.3
Customer service associate job in Aiken, SC
This position provides customerservice support to citizens and employees of the County. This includes directions, information on the building, creating and selling GIS maps, scheduling conference rooms for use, answering the central phone line, and various other administrative duties.
Examples of Duties
Greeting Visitors - This position is located near the main entrance of the building and as such, is the place where visitors go to ask for information and directions. This may involve directing them to the County website and demonstrating how to navigate the site. In order to do this, the incumbent needs a solid working knowledge of the functions of every department.
Managing the main telephone line for the County - The incumbent is responsible for answering the main number during the business day and providing whatever information the caller needs.
GIS Maps - When visitors are seeking a GIS map, the incumbent will provide what the person needs, and when applicable, will sell the map to the citizen. This may involve handling cash; credit cards or checks in the transaction.
Administrative Services - When time permits, the CustomerServices Coordinator may perform a variety of support functions for employees, such as scheduling the conference rooms in the building, Xeroxing, notarizing documents, and providing key cards for the cafeteria and conference rooms. This position is also responsible for obtaining a phone vendor when an employee is having phone difficulties. From time to time, the incumbent may support the audio-visual team in providing appropriate set-up of conference rooms when booked.
The challenge for this position is dealing with irate citizens. Remaining cordial and calm is critical, since this is the "face" of the County to many visitors in the building.
Most often, the work of this role is self-determined, however, from there are occasional special requests outside of the normal routine that require approval.
This job has specific physical requirements such as lifting, driving, ability to travel, etc.
Typical Qualifications
Minimum Level of Job-Related Education: High School diploma or equivalent.
Minimum Amount of Job-Related Experience: 1 year
Minimum Level of Required Qualifications, Licenses, Certificates, Registrations, or any Relevant Knowledge, Job Skill or Equivalent Experience: None
$25k-30k yearly est. 9d ago
Commercial Retention Representative
Vyve Broadband 3.8
Customer service associate job in Greenwood, SC
Vyve is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Commercial Services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming.
The primary function of the Commercial Retention Representative is to increase commercial revenue by reducing commercial churn through identifying customers who should be on contract or customers whose contracts are expiring. These will be prioritized based on maximum ROI. It includes customer visits and out-bound calls to complete signed renewals. This position reports directly to the Regional Sales Director. Duties and responsibilities include the following:
Handle and identify Business Solutions opportunities for customer's that are not on contract and have contracts that will be expiring
Assist with customer care for Business customers to include account maintenance, account renewals, review contract status and updates
Demonstrate full understanding of current marketing campaigns, products, offerings and have the ability to communicate them clearly to customers
Communicate sales activities, reports, and results as requested by Management
Effectively communicate product and service information, feature functionality, billing procedures, and equipment usage to each customer
Monitor and manage past due accounts
Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service through examining the needs of customers as they pertain to Vyve products/services
Frequent and regular communication with management team
Manage and develop customers through Salesforce Sales Cloud
Knowledge, Skills and Abilities
Ability to work well in a team environment to meet profit center goals/quotas
Exhibit strong sales and customerservice orientation with an inclination towards helping others and proactively handle customer concerns
Salesforce Sales Cloud experience a plus
Capability to stay organized, prioritize multiple tasks in a fast-paced environment and provide follow-through
Strong attention to detail
Demonstrate the urgency to effectively resolve customer issues and/or close a sale
Ability to comprehend, communicate and educate customers regarding features and benefits of Vyve services
Qualifications:
Education: High School degree or equivalent required. College degree strongly preferred
Experience: Some sales or wireless experience necessary. Office experience preferred.
Required Skills: Ability to fulfill the job duties, skills and responsibilities listed above
Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.
$30k-37k yearly est. Auto-Apply 20d ago
Campus Retail Associate (Temporary)
Bncollege
Customer service associate job in Aiken, SC
Introduction
Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education.
Overview
You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customerservice to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance.
Perks
Flexible Scheduling
Sick time accrual from date of hire
Generous employee discount - including course materials & textbooks
Management Development Program Opportunities
The opportunity to add valuable, transferrable experience and skills to your resume
Responsibilities
Expectations:
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit.
Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions.
Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store.
Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
Candidates must be a minimum of 16 years of age to be considered for employment.
Confident and comfortable engaging customers to deliver an elevated experience.
An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment.
Basic math, keyboarding, and data entry skills.
Flexible availability throughout the academic year including peak periods.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$23k-29k yearly est. Auto-Apply 12d ago
Environmental Services Specialist, Full Time, Second Shift
All Positions
Customer service associate job in Greenwood, SC
1.Responsible for properly setting up cleaning cart with proper cleaning chemicals and PPE (Personal Protective Equipment). Responsible for collecting needed equipment and wet floor signs to accomplish tasks and projects.
2.Responsible for cleaning assigned patient rooms, clinical areas, non-clinical areas, diagnostic areas, office areas and corridors of the hospital. Responsible for completing assigned floor care projects to include mopping, sweeping, stripping, waxing and buffing.
3.Responsible for properly cleaning and storing all equipment after each use. Responsible for operator's maintenance on equipment and reporting of equipment needing repair or scheduled maintenance. Responsible for recharging equipment.
4.Must be knowledgeable of spill kit use for cleaning up chemical spills, blood and other body fluid. Must be knowledgeable of proper chemical use at recommended dilution rates.
6.Responsible for moving furniture, equipment and other items to complete assigned project work. Responsible for storing supplies in the supply room and on tower floors as assigned.
7.Responsible for assisting engineering with environmental clean ups, construction clean up and other off-site projects assigned by manager and/or supervisors.
EVS Specialist must be able to communicate effectively both verbally and written. Must be able to listen and follow directions. High school diploma or GED certificate, preferred. Must be knowledgeable of floor care processes and procedures. Must be knowledgeable of floor care chemical use and be proficient with floor care equipment. Must possess the ability to work unsupervised. Prefer one year experience.
$26k-46k yearly est. 60d+ ago
Sales Associate
Rack Room Shoes 4.2
Customer service associate job in Evans, GA
31096
Part Time
Rack Room Shoes
Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.
Duties and Responsibility
Create an excellent shopping experience for our customers through awareness and company service standards.
Positive attitude, willingness to serve and well informed.
Sales and assistance
Promotion of company rewards program and others business initiatives.
Maintain awareness of all current sales promotions.
Maintain merchandise presentation.
Ensure stock is well arranged and merchandised properly.
Maintain cleanliness and organization of all areas within the store.
Develop and maintain necessary product knowledge and fitting skills.
Maintain an awareness of Loss Prevention concerns involving customers and staff members.
Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
Process all sales and POS terminal transactions in accordance with policy and procedure.
Principal Working Relationships
Customers, Sales Associates, Store Management and District/Regional Managers
Key Qualifications
Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Store Number: 476
Rack Room Shoes 476
Pay Range:
Mullins Crossing
4219-3 Washington Rd
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Evans, Georgia US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
$20k-27k yearly est. 56d ago
Customer Service Associate
Golden Pantry Food 3.4
Customer service associate job in Lincolnton, GA
CustomerServiceAssociate Job Description
Department: Operations
Reports To: Store Manager
FLSA Status: Non-Exempt
STATEMENT OF JOB: Responsible for the proper, efficient, and safe operation of his or her shift, in such a manner as to ensure contributing to the increased profitability of the store.
Essential Functions:
Note: These requirements constitute some of the essential functions of this position and are the MINIMUM physical and mental requirements for all store positions:
Smile, speak to, and respond to customers.
Stand and/or walk up to eight (8) or ten (10) hours per day depending on shift assignment.
Read, write, hear and understand the English language.
Perform the four basic arithmetic operations in order to make change, complete end of shift reports and account for a variety of inventory products.
Have sufficient vision to check identification, process transactions, read measurements, and fill out paperwork
Read and understand instructions for operating cash registers, fuel pump controls, money order machines and other equipment.
Lift up to 50 pounds carrying cases of milk, soda, beer and juice containers, etc. in a safe manner at least once per shift.
Squat, bend at waist, twist, grasp, reach and manipulate objects from ground to overhead to stock shelves and coolers.
React to a fire by lifting and transporting a fire extinguisher to the fire area.
Bend and remove metal plates and underground tank caps in order to check fuel levels.
Climb a ladder to clean windows and retrieve materials.
Sweep and mop floors, dust shelving and lift and carry trash bags to outside bins.
Sweep parking lot and clean outside grounds and equipment.
Enter and work in a cooler at a temperature of 34 degrees up to 30 minutes at a time.
Utilize a hand truck, flat cart, mop, broom, degreaser, and various cleaning solvents.
Responsibilities and Duties
Observes work schedule as posted, unless a change is approved by Store Manager.
Adheres to all City, County, State and Federal laws.
Operates shift within company guidelines to achieve sales and profits and maintain standards.
Performs all duties in a safe, reliable manner.
Completes an incident report for all employee/customer accidents or property damage on the premises.
Completes shift change checklist according to guidelines.
Records information as warranted in the store communication log
Stays familiar with company manuals, bulletins, and other communications.
Advises Stores Manager of any situations having an adverse effect on store operating performance.
Recruits prospective employees.
Prepares a shift change report at the completion of shift in accordance with company guidelines.
Properly records all hours worked and signs timecard verifying all hours worked.
Assures proper sale and accounting of all merchandise purchased during shift.
CustomerService
Gives all customers prompt and courteous service.
Maintains personal appearance according to guidelines in Employee Handbook.
Wears company uniform and name badge while on duty.
Greets all customers with a smile and friendly acknowledgment.
Rings merchandise promptly, counts back change, offers receipt.
Assists customers who need help.
Reminds customers of specials, when appropriate.
Expresses appreciation to all customers.
Handles customer complaints according to company guidelines.
Inventory and Cash Control
Responsible for controlling cash and inventory on their shift according to company guidelines.
Protects company assets at all times.
Brings to the attention of Store Manager any damaged or spoiled merchandise discovered on their shift.
Merchandising
Keeps coolers, store shelves and displays fully stocked and fronted at all times.
Ensures the fast food area is clean and supplies are fully stocked at all times.
Keeps check-out counter clean and free of clutter.
Uses correct pricing for all merchandise.
Maintenance
Keeps store/floor clean at all times.
Checks all refrigeration units for proper temperature.
Cleans windows; doors; floors; shelves; counters; and gas pumps and checks pumps and hoses for leakage, as necessary.
Contacts service department in the absence of store manager for any problem listed on the “after hours” maintenance list.
Food Service Operations
Ensures that the standards of any operations within the store are met, including additional training that is required
Investigates and resolves food quality and service complaints.
Ensures food quality and safety standards are met through proper equipment cleaning, hygienic practices, and safe handling of food.
Follows established procedures for storing, preparing, cooking, displaying, serving and accounting for product during their shift.
Additional
May be asked to perform specific tasks as assigned by Store Manager. These tasks may include daily store
bookkeeping; merchandise ordering and receiving, and opening or closing the store at the posted time.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee
encounters while performing the essential function of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
Requirements
Qualifications To perform this job successfully, an individual must be able to perform the ESSENTIAL FUNCTIONS and DUTIES AND RESPONSIBILITIES satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the ESSENTIAL FUNCTIONS.
$23k-29k yearly est. 60d+ ago
Customer Service Associate
Variety Stores LLC
Customer service associate job in Aiken, SC
Job Description
As a Roses/Roses Express CustomerServiceAssociate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-31k yearly est. 23d ago
Service Writer
Paul Thigpen CDJR of Waynesboro
Customer service associate job in Waynesboro, GA
Job Description
Service Writer / Service Advisor
We're looking for an experienced, customer-focused Service Writer to join our growing team. The ideal candidate is a skilled communicator with a passion for delivering exceptional customerservice and a strong understanding of automotive repair processes. If you thrive in a fast-paced environment and enjoy helping customers care for their vehicles, we want to hear from you!
What You'll Do
Greet customers and assess their vehicle service and repair needs
Communicate clearly and professionally about repair recommendations, costs, and timelines
Build and maintain lasting relationships with customers to drive satisfaction and retention
Coordinate repair orders between customers, technicians, and the parts department
Monitor repair progress and provide frequent updates to customers
Ensure proper documentation and adherence to dealership and manufacturer standards
Maintain the company's reputation for integrity, professionalism, and quality service
Support dealership profitability by maximizing sales opportunities and executing promotions
Oversee technician efficiency, job completion times, and quality control standards
Participate in the continuous improvement of service department procedures and operations
What We're Looking For
Proven automotive service advisor or writer experience required
Excellent customerservice, communication, and organizational skills
Ability to multitask and perform effectively in a fast-paced environment
High school diploma or equivalent required; additional training in service advising, customer satisfaction, or quality control preferred
Proficient in computer systems and service management software
Detail-oriented with strong time-management skills
Valid driver's license with a clean driving record
Why You'll Love Working with Us
Competitive Pay Plan - Salary plus bonus and commission opportunities
Career Growth - Ongoing training and advancement from within
Positive, Professional Environment - Supportive team focused on customer satisfaction
Company-Provided Training - Continuous education and skill development
Fast-Paced, Rewarding Workplace - Every day brings new challenges and opportunities
Comprehensive Benefits - Health, Dental, and Vision insurance
Work Location: One dealership location
Our Commitment to Diversity
We are an equal opportunity employer and prohibit discrimination or harassment of any kind. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
$33k-52k yearly est. 27d ago
Commercial Retention Representative
Vyve Broadband 3.8
Customer service associate job in Greenwood, SC
Job Description
Vyve is a leading broadband Internet provider serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Commercial Services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming.
The primary function of the Commercial Retention Representative is to increase commercial revenue by reducing commercial churn through identifying customers who should be on contract or customers whose contracts are expiring. These will be prioritized based on maximum ROI. It includes customer visits and out-bound calls to complete signed renewals. This position reports directly to the Regional Sales Director. Duties and responsibilities include the following:
Handle and identify Business Solutions opportunities for customer's that are not on contract and have contracts that will be expiring
Assist with customer care for Business customers to include account maintenance, account renewals, review contract status and updates
Demonstrate full understanding of current marketing campaigns, products, offerings and have the ability to communicate them clearly to customers
Communicate sales activities, reports, and results as requested by Management
Effectively communicate product and service information, feature functionality, billing procedures, and equipment usage to each customer
Monitor and manage past due accounts
Attempt to retain or renew customers seeking disconnect, downgrade, or changes to service through examining the needs of customers as they pertain to Vyve products/services
Frequent and regular communication with management team
Manage and develop customers through Salesforce Sales Cloud
Knowledge, Skills and Abilities
Ability to work well in a team environment to meet profit center goals/quotas
Exhibit strong sales and customerservice orientation with an inclination towards helping others and proactively handle customer concerns
Salesforce Sales Cloud experience a plus
Capability to stay organized, prioritize multiple tasks in a fast-paced environment and provide follow-through
Strong attention to detail
Demonstrate the urgency to effectively resolve customer issues and/or close a sale
Ability to comprehend, communicate and educate customers regarding features and benefits of Vyve services
Qualifications:
Education: High School degree or equivalent required. College degree strongly preferred
Experience: Some sales or wireless experience necessary. Office experience preferred.
Required Skills: Ability to fulfill the job duties, skills and responsibilities listed above
Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.
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$30k-37k yearly est. 21d ago
Retail Associate
Aiken Sc 4.3
Customer service associate job in Aiken, SC
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
How much does a customer service associate earn in North Augusta, SC?
The average customer service associate in North Augusta, SC earns between $20,000 and $35,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in North Augusta, SC
$27,000
What are the biggest employers of Customer Service Associates in North Augusta, SC?
The biggest employers of Customer Service Associates in North Augusta, SC are: