Customer Service
Customer service associate job in Hauppauge, NY
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. - Respond to customer inquiries via phone, email, and live chat
- Assist customers with product information and purchasing decisions
- Process orders, returns, and exchanges efficiently
- Resolve customer complaints in a professional manner
- Conduct outbound calling for follow-ups and sales promotions
- Perform data entry tasks accurately and in a timely manner
- Upsell products or services to increase revenue
- Communicate effectively with customers to ensure satisfaction
Qualifications:
- Proficient in English; fluency in Spanish or other languages is a plus
- Ability to analyze customer needs and recommend appropriate solutions
- Experience in outbound calling and sales is preferred
- Strong data entry skills with high accuracy
- Bilingual or multilingual abilities are advantageous
- Excellent communication skills both verbal and written
This position offers opportunities for growth within the company and a supportive team environment. If you are passionate about delivering top-notch customer service and possess the required qualifications, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
Work Location: In person
Customer Service Representative
Customer service associate job in Woodmere, NY
Long Island based Transfer Agent with a fast moving & friendly environment has an immediate opening for a Customer Service Representative. You will support our processing staff while learning about the securities industry. Candidate must have the ability to multitask and manage priorities since this is a fast paced environment. We are looking for a reliable individual who has strong communication skills as most of your time will be spent responding to emails and answering incoming calls. Please have knowledge of all Microsoft applications. The perfect candidate will have the ability to problem-solve, and should possess a team player attitude. Please note the position may become hybrid after a period of training for the right candidate.
_*COLLEGE DEGREE IS REQUIRED*_*. *_*Please do not call the office to apply. Only applications through Indeed will be reviewed.*_
Job Type: Full-time
Pay: From $42,500.00 per year
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Education:
* Associate (Required)
Experience:
* Customer service: 1 year (Required)
Ability to Commute:
* Woodmere, NY 11598 (Required)
Work Location: Hybrid remote in Woodmere, NY 11598
Drive with DoorDash - Receive 100% of Customer Tips
Customer service associate job in Clifton, NJ
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Bilingual Customer Service Representative
Customer service associate job in Merrick, NY
Pay: $25-$28/hour (Based on experience)
Schedule: Full-Time | In-Office
Employment Type: Permanent
About the Role:
We are seeking a Bilingual Customer Service Representative to join a dynamic and fast-paced office team. The ideal candidate will have strong phone skills, be fluent in English and Spanish, and come from a busy office environment.
You'll play a key role in supporting inside sales operations, managing orders, and ensuring top-tier service to our customers. This is a great opportunity to grow with a well-established and respected company.
Key Responsibilities:
Handle high-volume inbound and outbound calls
Enter and manage customer orders accurately
Provide professional and friendly service to existing and potential customers
Work closely with sales reps, drivers, and warehouse teams to ensure timely order fulfillment
Assist with basic math and discount calculations
Maintain up-to-date knowledge of products and services
Resolve customer issues and follow up to ensure satisfaction
Support the sales team with administrative tasks as needed
Qualifications:
Bilingual (English/Spanish) required
Previous experience in customer service or inside sales within a fast-paced office
Experience in building materials, construction, or manufacturing is highly preferred
Strong communication and organizational skills
Basic math skills (discounts, pricing, etc.)
Proficient in Microsoft Excel and general computer use
Ability to multitask and manage time effectively
What We Offer:
Competitive hourly pay ($25-$28/hour)
Opportunity for growth within a family-owned company
Supportive team environment
Long-term, stable employment
Coordinator of Care (Community Health Nurse) - $15,000 Sign-On Bonus or Student Loan Assistance!
Customer service associate job in Lawrence, NY
$15,000 Sign-On Bonus or Student Loan Assistance!
As an employer, MJHS attracts individuals who see their work as a calling as well as a job. Professionals in every job category have cited that they appreciate being left to make their own decisions, are encouraged to voice their opinions, and are given the necessary breathing room to do their work with minimal supervision. Yet, at the same time, they feel that management and their co-workers are solidly behind them and readily accessible.
Patients trust and rely on your judgment. And so do we!
Someone with your depth of compassion, clinical insight and strong decision-making capabilities is the ideal person to map out and oversee the process of a patient's recovery from illness, injury or surgery at home. At MJHS, our dedicated staff provides a full range of advanced clinical home care services, including patient assessment, medication management and patient/family education.
In this role, you will assume the ongoing, primary responsibility to coordinate, implement and continually evaluate the home care needs of your patients. You will also review patient insurance information, coordinate activities involved in each individual care plan and make sure that pertinent findings are shared with family and professional caregivers. Your excellent communication, documentation and time management capabilities will be essential to your success. And all along the way, you will experience the respect for your opinions and the high level of autonomy you need to do the job right.
Excellent clinical assessment skills
Strong ability to solve problems independently and interact with an integrated team
Current NYS RN license and registration
Bachelor's degree in nursing preferred
Minimum of one year acute medical-surgical nursing experience
CHHA experience preferred
Customer Relations Specialist
Customer service associate job in Bergenfield, NJ
💼 Salary: $51,000-$55,000 per year
🕒 Schedule: Monday-Friday, 8:00 AM - 4:30 PM (40 hours/week)
Our client is seeking a detail-oriented and customer-focused professional to join their team as a Customer Relations Specialist. This role is pivotal in ensuring seamless communication across departments, maintaining customer satisfaction, and supporting operational efficiency through proactive coordination and problem-solving.
Key Responsibilities
Customer Engagement & Support
Build and maintain strong, trust-based relationships with customers through open and responsive communication.
Identify and assess customer needs to ensure high levels of satisfaction.
Handle customer complaints with professionalism and follow through to resolution.
Order & Supply Chain Coordination
Execute customer orders from receipt through entry into the ERP system, including price review and delivery scheduling.
Analyze open orders, forecasts, and shipping requirements to ensure timely fulfillment.
Collaborate with purchasing to confirm component availability for order execution and quoting.
Cross-Functional Communication
Maintain clear communication between departments to align production plans with customer delivery expectations.
Update and manage purchase orders, pricing, and revision changes in the ERP system.
Shipping & Documentation
Manage shipping schedules and documentation, ensuring timely pickups and accurate records.
Prepare responses to routine customer inquiries and correspondence.
Team Collaboration & Training
Support the onboarding and training of Customer Relations Associates.
Foster a collaborative team environment that promotes engagement and shared ownership of daily initiatives.
Compliance & Confidentiality
Uphold confidentiality in all aspects of customer, vendor, and staff information.
Adhere to company policies and procedures, including those outlined in the Quality Management System (QMS).
Benefits: 401(k), Health Insurance, Dental insurance, Disability Insurance, Life Insurance, Vision insurance, Paid time off: based on tenure.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Customer Service Representative
Customer service associate job in Farmingdale, NY
Network Adjusters is seeking a friendly, organized, and proactive individual to join our customer service team in our New York office in Farmingdale. The ideal candidate has excellent communication and customer service skills. He/she has an excellent understanding of administrative and clerical procedures/systems and the ability to multitask in a paperless environment. Your primary role will be to enter claims, address inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.
COMPANY DESCRIPTION:
Network Adjusters, Inc. has been serving the insurance industry for almost seven decades and provides third-party claims administration and independent adjusting services to its clients. We offer flexible, cost-effective products tailored to the specific needs of our clients. Our services focus on achieving early claims resolution while maximizing savings on expenses and loss pay out. The company is located in Farmingdale, NY.
RESPONIBILITIES:
Communicate with clients, insureds, claimants and providers via phone and email
Provide knowledgeable answers to questions about claims status and processes
Work with internal departments to meet clients needs
Data entry in various platforms, including claims intake, claims processing, preparing files for audits
Provide claims and administrative support to Adjusters including but not limited to letters, forms, closings, filing of ISO, CIB and NICB
Perform DMV, Locate, Asset and Police Report searches
Faxing and copying, as needed
QUALIFICATIONS:
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Working knowledge of Microsoft Office Suite and other office equipment
Associate's degree or equivalent experience preferred
Ability to learn new systems and adapt
Clerical skills including data entry, record keeping, and confidentiality
Highly organized, detail-oriented, able to multitask effectively, and work independently
Experience working in an insurance or related business would be beneficial but is not required.
PHYSICAL REQUIREMENTS/ADA:
This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position as this role requires in-office presence. (This role is located in Farmingdale, NY)
BENEFITS:
• Training/Development and Growth opportunities
• 401(k) with company match
• Comprehensive health plans
• Strong work/family and employee assistance programs
• Flexible work hours
• Comprehensive health plans including dental and vision coverage
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off / company holidays
• Referral program
Starting pay for this position: $25.00 per hour
Client Onboarding & Implementation Associate
Customer service associate job in Stamford, CT
About the Role
Instant Impact is hiring for a new Client Onboarding & Implementation Associate to join an expanding UK headquartered financial services business' U.S. Operations team. This role is perfect for someone who enjoys building relationships, managing processes, and ensuring a seamless onboarding experience for financial and corporate clients.
What You'll Do
Manage the end-to-end onboarding process for new clients - from due diligence to activation.
Coordinate enhanced due diligence (EDD) for financial institution clients.
Support connectivity setup across channels including APIs, SWIFT, and host-to-host.
Partner with internal stakeholders across Operations, Compliance, and Technology.
Identify process improvements to enhance efficiency and client experience.
What We're Looking For
Experience in client onboarding, implementation, or operations within financial services or banking.
Strong knowledge of KYC/EDD, compliance requirements, and client integration.
Excellent communication, organisation, and stakeholder management skills.
A proactive mindset and ability to work in a fast-paced, collaborative environment.
Location: Stamford, CT (4 days a week in office)
Employment Type: Full-time, Permanent
Customer Service Representative
Customer service associate job in Melville, NY
Company:
Sage Parts is the world's largest supplier of GSE (Ground Support Equipment) and airport-related equipment replacement parts with operations in The United States, Canada, Chile, France, Hong Kong, Singapore, Peru, South Africa, The Netherlands, and The United Kingdom. Sage Parts supplies replacement parts and accessories for all types and brands of GSE. Sage provides supply chain management, on site supply services, single source supply, logistics solutions, engineering solutions and other cost reduction programs.
Summary:
As a customer service representative at Sage Parts, you will be a subject matter expert in ground support equipment parts and have a technical mindset. Customer service representatives should be able to work in a fast-paced environment, handle customer inquiries and high call volumes while ensuring customers feel valued and heard. A successful CSR possess excellent communication, problem-solving, and time management skills to effectively manage inbound and outbound calls.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Handle inbound/outbound phone calls and email requests for quotes/orders
Warranty/returns processing and follow up
Work with suppliers to provide technical support to internal/external customers
Work with suppliers to help customers troubleshoot/diagnose warranty claims
Support of assigned territory field salesperson(s) and their customers
Provide written/verbal feedback to customer's inquiries
Call existing customers to promote new/additional business
Follow up with customers on quotes/orders daily
Customer trainings of Sage's ecommerce solution
REQUIREMENTS / REQUESTED QUALIFICATIONS
2-4 years of GSE/automotive experience
Inside sales experience to assist in growth of assigned territory (YoY sales turnover, gross margin improvements)
Development of open sales area
Call on potential customers to increase interest of Sage value add
Ability to read and comprehend parts and service manuals
Strong communication skills
Time management/follow up and prioritization skills
Must have strong customer service skills
Working knowledge of Microsoft Excel and Word
Must have good analytical and writing skills
Spanish speaking a plus
WORKING CONDITIONS:
Work near/with others
Desk position
Occasional customer visits
We stand behind our customers, products, and services as responsibility, support and continuous improvement are the key words which drive our work attitude. We also believe in work as an essential way to achieve success, and we aim to build a work environment which fosters individual growth and personal achievement for our employees through empowerment.
If our values match yours, we would like to hear from you!
Benefits Offered Include:
Medical, Dental, Vision, Short/Long-Term Disability, Life Insurance, 401(k) plan, HC-FSA, DC-FSA, HAS, Paid time off, Holidays.
Sage Parts is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, creed, age, disability, national origin, genetic information, veteran status, pregnancy, childbirth, medical needs arising from pregnancy or childbirth, medical conditions related to pregnancy or childbirth, including, but not limited to, lactation, or any other characteristics protected by law, unless a bona fide occupational qualification applies.
Customer Service Representative
Customer service associate job in Jersey City, NJ
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts:
Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week.
Responsibilities
Communicate with customers via phone, email and live chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Sports interest and knowledge
Client Services Associate
Customer service associate job in New York, NY
One of the largest Real Estate investment management firms in the world, with over $80 billion in assets under management, is looking to hire a Client Services Analyst. With over 300 people, they specialize in investing in property through acquisition and development, mainly in the US. They mostly invest in high-quality properties, office, retail, industrial, multifamily residential, and hotel, but a broad range of real estate strategies across the risk and return spectrum: core, core-plus, value-add, and opportunistic.
The primary responsibility for supporting the Firm's fundraising and client service efforts through the preparation of responses to Requests for Proposals (RFPs), Requests for Information (RFIs), Due Diligence Questionnaires (DDQs), and other investor inquiries.
Responsibilities include, but are not limited to:
Content Development:
Draft, edit, and coordinate RFP, RFI, and DDQ responses, incorporating both qualitative narratives and quantitative data, in collaboration with internal stakeholders across functions and levels of seniority.
Firm & Investor Relations Support:
Develop expertise in Clarion's investment platform and funds to support a wide range of investor relations activities.
Maintain strong working relationships across the Firm to stay informed on new initiatives, strategy updates, and performance results, ensuring client deliverables reflect current information.
Support special projects and ad hoc initiatives as assigned.
Candidate Profile
1-2 years of experience in financial services, preferably private fund marketing, client services, investor relations, due diligence, or operations.
Luxury Customer Service Specialist
Customer service associate job in New York, NY
We're looking for a professional, highly organized, and career-focused individual to join our team at TraxNYC, one of New York City's most established custom jewelry brands located in the heart of the Diamond District. This is a full-time, in-person role suited for someone who understands the standards of luxury service, is comfortable navigating high expectations, and thrives on delivering calm, efficient solutions in a fast-paced environment.
Check out our Team & Workspace here: ****************************** OSrydUdw
As a Luxury Jewelry Customer Service Specialist, you'll be responsible for supporting our clients at every stage of their journey - from answering inquiries and tracking orders to managing feedback and protecting client satisfaction. You'll work closely with our sales team to convert inbound interest into revenue opportunities and flag qualified leads. You'll also play a key role in maintaining our online reputation, responding to reviews, and helping to resolve any client concerns with professionalism and urgency.
Just as important: you'll be expected to proactively communicate recurring issues, client trends, or operational bottlenecks to direct managers so that we can continuously improve how we serve customers. We're looking for someone who doesn't just react, but observes, reports, and helps us move forward.
Key Responsibilities:
Respond to customer inquiries via phone and email with clarity, professionalism, and urgency
Provide accurate updates on orders, custom production timelines, and shipping
Manage return and repair requests from intake to resolution
Collaborate with the sales team to pass along leads and client opportunities
Monitor and respond to online reviews and customer feedback
Proactively reach out to dissatisfied clients to resolve issues before they escalate
Identify client concerns or recurring issues and report them directly to management
Keep accurate internal records using CRM platforms and project tracking tools
Ensure every customer interaction reflects the high standards of the TraxNYC brand
What We're Looking For:
Prior customer service experience is required, preferably in luxury, jewelry, fashion, or hospitality
Highly organized and reliable, with strong multitasking and follow-through
Polished written and verbal communication skills
Professional demeanor with the ability to remain composed under pressure
Comfortable working closely with sales and production teams
Able to observe patterns, recognize recurring issues, and raise them to supervisors
Familiarity with CRM tools and monday.com is a plus (not required)
Authorized to work in the U.S.
Compensation & Schedule:
Pay: $18.00 - $25.00 per hour (based on experience)
Subject to growth based on performance
Schedule:
Full-time, Monday - Friday
Standard shift: 11:00 AM - 7:00 PM
Occasional weekend availability may be required
Location: In-person, New York, NY 10036 (Diamond District)
Perks & Benefits:
Paid time off
Employee discount on fine jewelry
Growth opportunities into sales support, logistics, or client experience leadership
Work with a fast-moving, focused team and gain deep exposure to luxury jewelry operations
Direct access to management - your feedback and insights will help shape the company's success
If you're serious about luxury service, take pride in your professionalism, and want to grow your career within a brand that values clarity, structure, and excellence - we want to hear from you.
Check out our social media below
Instagram: **********************************
TikTok: *******************************
YouTube: **********************************************
Facebook: ********************************
Twitter/X: *********************
Job Type: Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 24 - 50 per week
Benefits:
Paid time off
Ability to Commute:
New York, NY 10036 (Preferred)
Work Location: In person
CSA Validation Subject Matter Expert (SME)
Customer service associate job in New York, NY
Title: CSA Validation Subject Matter Expert (SME)
Work type: Contract to hire
Pay: W2 only
Travel: Hybrid onsite (3x per week)
NO THIRD PARTIES!
Must Have:
Extensive experience in the Medical, Pharmaceutical, or Regulatory Compliance industries.
Strong CSA (Computer Software Assurance) experience; this role is a true SME function.
Excellent communication, leadership, and collaboration skills.
Positive, professional attitude; ability to work effectively with cross-functional teams.
Agile experience/knowledge highly preferred.
Role Overview:
The CSA Validation SME plays a key role in the CSA Center of Excellence (COE). The primary responsibility is to ensure the integrity and compliance of CSA projects, with a strong focus on risk assessment and regulatory/data integrity requirements. This role serves as a critical bridge between COE leadership and protocol authors/testers, ensuring that validation projects align with R&D, GSC, and IT policies.
Responsibilities:
Provide expertise and guidance on validation project risk and complexity.
Maintain and promote validation best practices.
Gather project information from system owners.
Partner closely with Business Analysts.
Ensure compliance with Good Documentation Practices (GDP).
Support writing and reviewing of reports summarizing CSA validation execution.
Collect and incorporate feedback from system owners.
Draft and execute GxP Assessment, Risk Assessment (RA), Validation Plan (VP), Test Plan (TP), and Validation Summary Report (VSR) as needed.
Draft, review, and execute additional validation documentation when required.
Qualifications:
Bachelor's Degree in Computer Science, Information Technology, Chemical Engineering, Biomedical Engineering, or related field.
7-10+ years of progressive experience with Computer System Validation (CSV) and Computer Software Assurance (CSA).
Strong knowledge of GAMP 5 and 21 CFR Part 11 standards.
Previous experience in a GxP or life sciences industry is required.
Technical competency in FDA regulations.
Experience in generating, reviewing, and addressing CAPAs.
Strong written and verbal communication skills.
Proven collaboration and teamwork abilities.
Self-directed with strong time management and organizational skills.
Practical experience with Data Integrity and ALCOA+ is a plus.
Customs Specialist
Customer service associate job in Passaic, NJ
Trade Compliance Analyst/Customs Broker will ensure adherence to import/export regulations for the US and Canada. Key responsibilities include staying updated on trade laws, managing records, interfacing with government bodies, and conducting risk assessments.
Your Role:
Monitor and comply with US and Canadian trade regulations.
Maintain accurate import/export records.
Liaise with government agencies and facilitate communication with relevant departments.
Conduct risk assessments and collaborate on corrective actions.
Lead internal audits and provide employee training.
Analyze data for strategic insights.
Qualifications:
Bachelor's Degree
4-6 years of trade compliance experience, including US and Canadian focus.
Customs Broker's License required. In process will be considered.
Strong understanding of import/export regulations and customs procedures.
Excellent communication and analytical skills.
Proficiency in Microsoft Office and trade management software.
If you're detail-oriented with a passion for trade compliance, we want to hear from you!
L1 Customer Support Agent
Customer service associate job in North Bergen, NJ
Join a team that powers some of the fastest-growing e-commerce sellers across 200+ channels. Goflow | Ridgefield Park, NJ (HQ) In-house preferred, hybrid/remote options available Goflow is a cloud-based platform that helps e-commerce sellers scale across Amazon, Walmart, Shopify, eBay, and 200+ other channels. From one dashboard, sellers manage orders, shipping, inventory, listings, purchasing, and analytics - powering growth without the chaos.
Our headquarters is in Ridgefield Park, NJ, where we prefer in-house collaboration. Hybrid and remote arrangements are also available.
The Role
As an L1 Customer Support Agent, you'll be the first point of contact for sellers who rely on Goflow every day. You'll troubleshoot issues, guide customers through workflows, and make sure their operations run smoothly.
Key responsibilities:
Support customers with order, inventory, and shipping workflows
Troubleshoot syncing, stock, and fulfillment issues
Assist with carrier integrations (FedEx, UPS, USPS, DHL, 3PLs)
Provide product guidance and best practices
Log issues and escalate when needed
What We're Looking For
2+ years in technical support, customer service, or e-commerce ops
Familiarity with OMS, IMS, and shipping workflows
Knowledge of marketplaces (Amazon, Walmart, Shopify, eBay)
Excellent written communication (chat/email support)
Strong troubleshooting and problem-solving skills
Coachable, curious, and eager to learn
Intercom experience (FinAI, automations) a plus
Why Join Us
Competitive salary + performance incentives
Benefits + 401(k) with company contributions
Additional perks and benefits
A culture built on learning, collaboration, and customer success
If this role excites you, we'd love to hear from you. Apply today.
Customer Service Representative
Customer service associate job in New York, NY
Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends.
Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support.
Assisting members with completion of all enrollment activities including but not limited to changing lines of business to ensure member is in the optimal plan, re-enrolling members due to administrative issues, premium payment etc.
Assist members with PCP selection as well as locating providers and vendor within plan's network.
Providing end to end customer support to drive customer satisfaction and improve customer experience.
Interfacing with internal and external stakeholders to ensure complete resolution.
Customer Service Representative
Customer service associate job in New York, NY
We are seeking a highly motivated candidate to work in our growing customer service department and provide support to our clients and sales team members. Candidate should be efficient, have strong organization skills, and work well with a team. We are looking for a candidate who can successfully grow within our company for many years. Average employee tenure is 20+ years.
Position is based at our NYC Flagship showroom, 20 West 22nd Street.
Responsibilities
Process sales orders and sample requests
Acquire freight rates
Manage Product Inventory
Coordinate shipping
Assist Clients and sales rep
Benefits
Starting Base Salary: $22-27/hour based on qualifications
401K with company Match
Defined Benefit Plan
Profit Sharing Plan
Health Insurance
End of year Bonus dependent on performance
About Us
Nasco Stone + Tile is family owned and operated business importing and supplying natural stone from all over the world for over 70 years. We specialize in supplying directly to large-scale commercial as well distributors around the country through our architectural and design community. We have a NYC Flagship Showroom as well as a corporate headquarters and showroom in New Jersey where we stock 4,000,000 SF of stone and tile.We are an easy going environment with not alot of micro management. We are always willing to listen and work with employees for the greater good of the company and staff.
**********************
Talented Psychic and Tarot readers
Customer service associate job in New York, NY
Jobs are readily available for talented Psychic and Tarot readers on a professional 800 Phone line. Customers are provided excellent readings with readers that have undergone our evaluation efficiently. Numerous great incentives include holiday bonus, yearly spend will increase, and more.
This is a chance to render services from home.
New York Client Experience Co-Ordinator
Customer service associate job in New York, NY
Client Experience Co-Ordinator
Purpose of the role
This role is central to delivering a seamless and welcoming client experience at P Johnson NYC. You'll be the first point of contact for enquiries, manage the showroom phone, and ensure clear, timely communication with clients. Alongside this, you'll take a lead role in managing back-of-house operations, including receiving and storing stock, coordinating completed alterations, and maintaining showroom standards. The role ensures that both the front and back of house run smoothly, supporting the team in providing an exceptional overall client experience.Key responsibilities
Manage incoming enquiries via phone, email, and in-person, ensuring timely, helpful, and brand-aligned responses
Operate the showroom phone, take messages, and connect clients to the right team members
Take ownership of receiving, checking, and storing stock in an organised and efficient way
Maintain showroom tidiness, with attention to stock presentation and storage standards
Monitor back-of-house organisation, ensuring stock, packaging, and alterations are managed methodically
Contact clients when alterations are completed and coordinate collection or delivery
Support fittings, product education, and styling advice where required to enhance the client experience
Skills & attributes
Strong interpersonal skills and a warm, confident manner with clients
Highly organised and detail-oriented, with a methodical approach to stock handling and back-of-house processes
Able to manage multiple priorities while maintaining service excellence
Proactive and reliable, with a strong sense of responsibility for showroom operations
Genuine interest in P Johnson's aesthetic and product range
To apply
Please send your application to **********.
Customer Service Representative
Customer service associate job in New York, NY
Scully and Scully , the prestigious Park Avenue luxury home furnishings store is seeking a Customer Service Associate with sales experience preferred.
Responsibilities Include:
· Accurately process daily entry of orders and perform routine order tracking through our proprietary software to ensure timely processing and shipping of customer orders.
· Provide exceptional service and correspond with customers via email and phone in a timely fashion.
· Follow up on existing issues and keep customers updated on the status of their orders.
· Schedule pick-up and delivery of items with third-party shippers; monitor deliveries to ensure accuracy and timeliness.
· Send and track customer sample requests as well as other administrative projects.
Basic Qualifications:
· Sales experience preferred.
· Ability to give exceptional customer service in a timely fashion.
· Excellent technical skills, including MS Office Suite and web-browsing.
· Great organizational, verbal and interpersonal skills.
· Very detail oriented and a quick learner.
· Ability to multi-task and prioritize.
· Computer data entry proficiency.
We offer excellent salary plus commission, workplace environment and benefits (Health Insurance, 401k, Paid Time Off). Opportunity for growth within the company.
Please attach your resume in PDF or DOC format.