Customer service associate job in Newport Beach, CA
A fast-growing proptech company located in Newport Beach is seeking a Head of Customer Success. This role involves driving customer activation, adoption, retention, and expansion across SMB and mid-market accounts. Ideal candidates will have 3-6 years of experience in SaaS Customer Success with a strong track record in process-building and data analysis. Competitive compensation includes a base salary and bonus structure, alongside opportunities for professional development. Hybrid work options are available within the LA/OC/SD area.
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$112k-169k yearly est. 1d ago
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Customs Specialist, Senior
ACL Digital
Customer service associate job in San Diego, CA
: GTop 3-5 Required Skills (These are not preferred skills. If the candidate does not have these required skills, they will be rejected completely)
1. Advanced Microsoft Excel Skills
2. Experience with Customs Valuation and HTS Classification
3. Strong data analysis/analytic skills using tools like Alteryx, PowerBI, or PivotTables
4. Strong Communication Skills (Written and Verbal)
5. Familiarity with Microsoft Outlook and OneNote
Technologies: What does this temp must know to perform the required job duties(These are not preferred technologies - If they do not have these technologies they will be rejected completely) Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)
Education:
Bachelor's degree required in a business, finance, or technical field.
Physical Requirements (Lifting, outdoor work, travel): Desk-oriented job; ability to sit for long periods of time at a computer.
Key Words: Any key words, job titles or competitors that our suppliers can be on the lookout for? Keywords: Import, Export, Trade Compliance, Import Compliance, Classification, Broker, Compliance, Accounting, Finance, Computer Science, Data Analyst
Job Description:
This position is within the Customs & Indirect Tax department and will focus on supporting global import compliance initiatives. This role will be primarily responsible for global import HS classification support of Qualcomm's chip and hardware products, ensuring the business groups comply with Global Trade and regulatory requirements. This position will work closely with program/product management, engineering, R&D, and other Global Trade colleagues to strategically drive and implement jurisdiction and classification processes throughout the product development lifecycle within these groups. This role will also drive continuous improvement in processes and technology of import compliance, from identifying/solving complex classification challenges, to collaborating on remediation of identified risk areas / process gaps between the business stakeholders and Global Trade. Effective verbal, written and presentation skills are needed as the position requires significant interaction with senior management across multiple functions.
Required Competencies
Natural problem-solving skills are necessary to own the process and maintain required data flows.
Fact-finding and analysis are critical parts of the job.
Strong written and verbal communication skills are required.
Demonstrated experience in working independently with minimal supervision.
Minimum Qualifications
Bachelor's degree required in a business, finance, or technical field.
Strong computer skills and advanced knowledge of Microsoft Word, Excel, Outlook, OneNote, PowerPoint, and Teams applications.
Experience in international customs procedures (classification and valuation).
Preferred Qualifications
Experience in the semiconductor industry is a plus.
Experience in the consumer electronics industry is a plus.
Experience in finance or accounting is a plus.
Experience with a trade compliance system is a plus.
Experience with trend analysis or being able to manipulate large sets of data to provide useful/critical analysis to senior management
Experience in HTS/Schedule B classification.
Hybrid Work Environment. Preferably PST, but CST is okay. EST, no.
1 panel interview
Monday through Friday, 8:30am to 5:30pm standard 8-hour work day PST.
Temp position with possibility to roll over to full-time employee status as we currently have an open and approved REQ for FTE.
Comments for Suppliers:
$38k-66k yearly est. 4d ago
CSR/LOT ATTENDANT
Ace Parking Management, Inc. 4.2
Customer service associate job in Irvine, CA
Compensation Range: $19.00 - $20.00 per hour
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
Accountability:
Assist with office duties, including answering phones and emails.
Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment.
Assisting customers with locating vehicles.
Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary.
Resolving customer requests, questions, and complaints.
Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts.
Actively look for ways to assist customers.
What we are looking for:
A valid CA Driver's License
Must be able to stand and walk up to 8 hours per shift.
Must be able to speak clearly, distinctly, and effectively using tact and diplomacy.
Experience dealing with irate customers and resolving customer issues and/or complaints.
An outgoing and enthusiastic personality.
Willingness to do whatever it takes to earn a "Thank You."
What We Can Offer You for All Your Hard Work:
$19 - $20 Per Hour
Medical, dental, vision, life insurance coverage for full-time, eligible employees.
Flexible Spending Accounts for full-time, eligible employees
401k
Vacation/Sick for full-time and part-time employees
Holiday for full-time and part-time employees
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
$19-20 hourly 2d ago
Order Specialist
Employbridge 4.4
Customer service associate job in Irvine, CA
Order Management Specialist I needed for a manufacturing company in Irvine, CA!
*Direct Hire Opportunity*
Pay: $27-$33/hr. with a 15% bonus opportunity
Schedule: In person M-F 7am or 8am start
The Order Management Specialist I processes customer orders accurately and supports timely fulfillment by coordinating with internal teams. This role ensures all order activity is documented in CRM systems and helps resolve basic order issues.
Key Responsibilities
Process and manage customer orders in SAP
Track all customer interactions in Microsoft Dynamics CRM
Verify pricing, availability, and delivery timelines
Communicate order confirmations, updates, and basic inquiries
Coordinate with sales, logistics, and warehouse teams
Identify and escalate order discrepancies or delays
Maintain accurate order records and documentation
Assist with order-related reporting as needed
Qualifications
High school diploma or equivalent (Associate's degree preferred)
0-2 years of experience in order processing, customerservice, or related roles
Proficiency in Microsoft Office (Excel, Word, Outlook), Teams, and Dynamics CRM
Strong attention to detail, organization, and multitasking skills
Clear written and verbal communication skills
Familiarity with ERP systems (SAP preferred)
Work Environment
On-site, office-based role
Standard business hours with flexibility during peak periods
Regular use of computers and office equipment
$27-33 hourly 1d ago
Client Services Representative
Venbrook 3.3
Customer service associate job in Irvine, CA
JOB TITLE: Client Services Representative (CSR) - Employee Benefits
DEPARTMENT: Employee Benefits
CLASSIFICATION: Non-Exempt
LANGUAGE REQUIREMENT: Bilingual English and Spanish
COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience
COMPANY OVERVIEW:
Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines.
Our teams support clients through direct service, accountability, and clear communication.
Our culture emphasizes ownership, collaboration, and trust.
We offer a comprehensive benefits package:
401k with employer match
Medical, dental, vision, life, and disability insurance
Paid Time Off
Paid holidays
Paid sick leave
Professional development opportunities
Flexible work arrangements
JOB SUMMARY:
The Client Services Representative supports employees and HR contacts with day-to-day benefit inquiries.
You operate in a high-volume, member-facing environment.
You resolve routine issues and escalate complex matters following defined guidelines.
Your work supports a consistent member experience and reduces service interruptions for Account Management teams.
DUTIES/RESPONSIBILITIES:
Employee and Member Support
Serve as the primary contact for benefit inquiries via phone and email
Explain coverage, eligibility, and benefit usage in clear terms
Guide members through carrier portals, mobile applications, and ID card access
Support employees during open enrollment
Provide bilingual support in English and Spanish
Routine Benefits and Claims Support
Process ID card requests and replacements
Confirm provider network participation
Respond to basic claim status inquiries
Verify eligibility and enrollment changes
Add or remove dependents
Provide prescription refill guidance
Address standard open enrollment questions
Issue Identification and Escalation
Identify issues requiring escalation
Route cases to Account Management per internal guidelines
Ensure complete documentation prior to escalation
Maintain ownership until successful handoff is confirmed
Documentation and Collaboration
Document all interactions and outcomes in the CRM system
Track open items through resolution
Partner with Account Managers and Advocacy teams
Identify recurring issues and share trends with leadership
EDUCATION & EXPERIENCE:
Required Skills & Qualifications
· One to three years of experience in employee benefits, insurance
· Bilingual English and Spanish
· Clear written and verbal communication skills
· Ability to manage high call and email volume
· Strong organization and follow-through
· Professional and composed in time-sensitive situations
Preferred Qualifications
· Experience in an employee benefits brokerage or consulting environment
· Knowledge of health and welfare benefit plans
· Experience with CRM or benefits administration platforms
· Working knowledge of Outlook, Word, and Excel
Measures of Success
Timely resolution of routine member issues
Clear and complete escalation documentation
Positive member experience feedback
Reduced disruption to Account Management workflows
$28.9-33.7 hourly 4d ago
Customer Service Representative
Kellyconnect | Contact Center Solutions
Customer service associate job in Irvine, CA
For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customerservice representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds
Office Rotation: Tuesday/Thursday & every other Friday
Must live in commutable distance to Irvine, California
Work from Home Rotation: Monday/Wednesday & every other Friday
Competitive pay rate- $26
Why should you apply:Medical and dental benefits
Opportunity to gain valuable experience.
Enjoy a positive and supportive work environment.
Paid training to ensure you have the skills & knowledge to succeed.
What's a typical day as a CustomerService Representative? You'll be:
Processing product complaints through queues and other communication channels.
Maintaining a positive experience while investigating complaints in a timely and courteous manner.
Accurately updating databases with pertinent details & product information.
Escalating issues based on severity to appropriate levels as needed.
Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.
This job might be an outstanding fit if you:
Have a high school diploma or equivalent.
Have at least 3 years of customerservice experience and call center experience
Have strong problem- solving and organizational skills.
Are able to work in a fast-paced environment.
Are able to work a hybrid work schedule comprised of weekly office & remote requirements.
What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a CustomerService Representative today.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquà en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orÃgenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
$26 hourly 4d ago
Customer Service Representative
Lori Long-State Farm Insurance Agent
Customer service associate job in San Diego, CA
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About the Company - Established State Farm Agent in Rancho Bernardo area looking for a licensed and experienced Part-Time CustomerService Representative to provide outstanding service to our customers. This is an in-office position.
Preferred Skills:
Property and Casualty Licensed
Experienced in the insurance industry
Strong communication skills
Friendly, reliable and smart
Detail oriented
Ability to work well in an office environment
Pay range and compensation package - Based on experience.
Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.
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$31k-41k yearly est. 20h ago
Customer Service Representative
Vaco By Highspring
Customer service associate job in Irvine, CA
Our client is seeking a dependable and customer-focused CustomerService Representative to support daily operations and deliver a high level of service to customers. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Provide professional and courteous customer support via phone and email
Respond to customer inquiries, service requests, and issues in a timely manner
Maintain accurate records and documentation related to customer interactions
Coordinate and communicate effectively with internal teams to ensure customer needs are met
Follow established policies and procedures to maintain service quality and consistency
Track open items and ensure timely follow-up and resolution
Assist with administrative tasks as needed to support daily operations
Qualifications
Positive, professional, and customer-focused attitude
Strong interpersonal and communication skills (verbal and written)
Ability to multitask and manage changing priorities
Ability to remain calm and effective in a fast-paced or high-pressure environment
Strong organizational skills and attention to detail
Reliable follow-through and time management skills
Proficiency in Microsoft Word, Excel, and Outlook
Preferred Skills
Prior customerservice or administrative experience
Experience working in a team-oriented environment
Ability to quickly learn new systems and processes
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
$32k-41k yearly est. 3d ago
Part Time Sales Associate (Store 196 Rancho Santa Margarita, CA)
Ace Hardware 4.3
Customer service associate job in Rancho Santa Margarita, CA
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
CustomerService:
Provide a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customizedservice based on the premise of amazing every customer, every time.
Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Formal retail experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
Starting at $16.50 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$16.5 hourly 1d ago
Customer Loyalty Retention Specialist
Corkys Pest Control 3.6
Customer service associate job in San Marcos, CA
Essential Duties and Responsibilities
Be the first point of contact for customers wanting to cancel services.
Engage with customers to identify cancellation reasons and offer tailored solutions.
Communicate the value of services to reinforce customer commitment.
Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn.
Track retention metrics, including save rates and customer feedback.
Keep detailed records of all interactions in CRM systems.
Collaborate with internal departments to resolve customer issues efficiently.
Follow up with customers to ensure satisfaction post-resolution.
Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently.
Handle all interactions with empathy and professionalism.
Meet or exceed monthly retention KPIs, such as customer saves and call quality.
Participate in ongoing training to stay updated on company services and policies.
Utilize Microsoft Teams, Outlook, and other relevant tools.
Perform additional duties as assigned.
Customer Engagement
Connect with customers proactively through phone and email.
Build strong relationships by understanding their needs and preferences.
Issue Resolution
Address customer inquiries and concerns with professionalism and urgency.
Work with internal teams to resolve issues efficiently.
Upselling & Cross-Selling
Identify opportunities to recommend additional services or products.
Educate customers on the benefits of enhanced offerings.
Customer Feedback
Collect and share customer insights to support service improvements.
$34k-44k yearly est. Auto-Apply 60d+ ago
Audi Technologist and Customer Retention Specialist
Hoehn Motors 2.9
Customer service associate job in Carlsbad, CA
Handles previous and current Sales and Service clients whose key role is Retaining both Service and Sales clients. You will work to secure Used Car Inventory using our Lease Maturity Tools and appointment setting tools for our Sales Department by collaborating with the Sales Managers, Service Manager, Service Advisors, and Audi Brand Specialist. You'll be able to work with both Sales and Service Departments and convert Service Opportunities into New and Used Car retail Sales.
Essential Duties:
Assists and greets customer on both the Service Drive and Sales Department with the intention of retaining the client and or purchasing their current vehicle.
Assists the Service and Sales department in a supportive role with current, previous, and new clients with trouble shooting or vehicle questions.
Working monthly lease maturity portfolio. Making appointments for lease end customers to come in and review lease end options with the sales manager.
Demonstrate the ability to communicate through a wide array of digital tools and platforms. With competency in Microsoft programs like (Excel, Outlook, Word, etc.) and keen to learn new technologies.
Highly disciplined approach and works efficiently to meet the needs of guests, sometimes dealing with multiple guests simultaneously.
Keeps updated and is capable of absorbing and retaining information regarding vehicles, the technology within and value added products.
Demonstrates vast knowledge of the Audi product lineup, helps sales/service staff with understanding new technologies/updates.
Attends sales meetings.
Maintains professional appearance and workspace.
Sells and delivers professional service when needed in the sales department
Processes sales paperwork in accordance with dealership policies
Keeps up-to-date on new Audi products and services within the industry.
Will be responsible for clean and tidy showroom and vehicle display.
Approaches and greets overflow sales prospects in a timely manner.
Exhibits a high level of commitment to customer satisfaction.
We don't believe in high pressure sales. We simply help our customers find the vehicle that meets their needs, while giving them a great experience. We price our vehicles based on extensive research to be highly competitive and our management staff will coach you to success!
Audi Carlsbad has introduced an all-new compensation package that pays you in several different ways.
· Guaranteed hourly wage
· Volume / Unit bonuses
· Flex scheduling featuring 2 full days off every week plus an early and a late day
· You will receive a wide range of benefits including FULL medical, dental, and vision insurance
· Discounts and an associate pricing program on vehicles, parts and service
· Support for continuing education and personnel development are included
$35k-44k yearly est. 60d+ ago
CSR/Associate Broker
South Bay Search 4.0
Customer service associate job in Irvine, CA
Job Description
Entry-Level Associate Broker/CSR - Irvine, CA (In-Office)
No Prior Insurance Experience Needed
An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space.
What You'll Do:
Support senior and inside brokers with day-to-day servicing tasks
Handle policy issuance, processing, and documentation
Learn how to build submissions and market accounts to carriers over time
Gain exposure to a wide variety of E&S accounts and client types
What We're Looking For:
No prior insurance experience required - open to motivated entry-level candidates
Backgrounds in sales, customerservice, or office administration are a plus
Must be ambitious, detail-oriented, and eager to learn
Strong communicator who thrives in a collaborative, in-office environment
Compensation:
Base: Competitive Salary
Bonus potential after initial ramp-up period
Opportunity for long-term career growth within a fast-paced brokerage team
Location:
100% in-office - Irvine, CA
Ideal for someone who values team culture, energy, and hands-on learning
If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.
$43k-59k yearly est. 27d ago
Customer Service Advisor
Team Car Care West
Customer service associate job in Oceanside, CA
Job Title:
CustomerService Advisor
Compensation:
$17.00 - $17.24
Worker Type:
Employee
Time Type:
Full time
Job Description:
Enjoy fantastic working hours - from Monday to Friday, 8:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 7:00 p.m., and, unlike other shops, we are closed on Sundays. We offer the flexibility of both full-time and part-time schedules as well.
Embark on a rewarding career journey with us today as a CustomerService Advisor!
FULL-SERVICE REWARDS:
Biweekly Bonus Incentives
Spot bonuses through our internal rewards program
Opportunities for career advancement
Sundays are closed at most locations
No late nights or early mornings
Full and part-time scheduling is available
Paid time off (PTO) after 180 days
401K plan with company match
DailyPay
Employee discounts
Employee referral and fleet acquisition bonuses
Medical, dental, and vision insurance benefits are available 30 days after the first day of work
PerkSpot platform: Access to exclusive employee discounts on a variety of products, including travel, electronics, concerts, and more
Professional uniforms paid for and laundered
GEAR UP FOR YOUR ROLE:
At Jiffy Lube, our mission is to Create Guests for Life. As a CustomerService Advisor (CSA), you are responsible for creating a warm, friendly environment while building trust. Your main duties include professionally servicing our guests' vehicles and educating them about our products and services through face-to-face service reviews. Through our valued training program, you'll gain certification and expertise in all the services we offer, preparing you for success in your role. If you're looking for more than just a job, seize the opportunity today and start your career!
WHAT DOES SUCCESS LOOK LIKE?
Greet every guest with a warm welcome and a sincere smile
Present oil options and additional services to customers using a mobile tablet, following the manufacturer's recommendations
Engage enthusiastically with customers face-to-face to provide updates throughout the service, answer questions, and resolve issues
Deliver exceptional guest service by communicating clearly and providing feedback about guest vehicles
Communicate with the team and assist with the oil change process as needed
Check and communicate oil levels, part numbers, and repair services with the team
Through training, mastering the menu, products, services, and vehicle specifications
Deliver daily sales targets through educating our guests on products and services, building trust, and Creating Guest's for Life
WHAT IS YOUR ROLE WITHIN THE J-TEAM?
Promote teamwork to ensure timely and accurate guest care during all operating hours
Keep the service center clean and organized
Record all work performed on the repair order
Report safety issues immediately to management
Strictly follow company policies on vehicle care and operation
Perform various manual tasks for extended periods, including light and heavy lifting such as handling tires and wheels, standing, bending, and squatting
WHAT DO YOU NEED?
Previous automotive sales experience is preferred but not required
At least 3 months of customer-facing experience is a plus, such as retail, food service, hospitality, etc.
Must be at least 18 years old and legally authorized to work in the U.S., without company sponsorship, now or in the future
Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
Strong communication skills for interacting with guests and team members
A solid work ethic with a positive attitude; self-motivated, reliable, and a team player
Shows responsibility, attention to detail, and the ability to follow procedures, identify problems, and make good decisions
Physically capable of standing for long periods on hard surfaces, lifting to 50 pounds, and performing manual tasks like bending and squatting
Willing to work in different temperatures, noisy environments, and around exhaust fumes
Ready to work flexible hours, including weekends and some holidays, depending on the location
Dedicated to following all safety protocols and company policies
Perform other duties as assigned
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
$17-17.2 hourly Auto-Apply 13d ago
Winner's Circle - Customer Service
Daveandbusters
Customer service associate job in Carlsbad, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17.5 hourly Auto-Apply 13d ago
Design & Customer Service Advisor (Home Improvement Showroom)
Entry Systems Garage Doors & Gates
Customer service associate job in Laguna Hills, CA
Entry Systems, a trusted family-owned garage door and gate company serving Orange County since 1972, is hiring a Design & CustomerService Advisor to join our Laguna Hills office.
If you enjoy creating great customer experiences, love design details, and want to work for a stable, local company with a strong reputation, this role is for you.
Pay & Benefits:
$22-$25/hr DOE + commission after 90 days
Full-time, Monday-Friday, 8:00 am-5:00 pm (
no nights or weekends
)
Health insurance, retirement plan, paid vacation, holidays, and sick pay
What You'll Do:
Serve as the first point of contact for garage door sales and design inquiries.
Guide customers through styles, colors, and feature options to help them design the perfect door.
Prepare and follow up on estimates to move projects from interest to installation.
Welcome showroom visitors (5-10 per week) and create a professional, friendly experience.
Answer multi-line phones, schedule service appointments, and process payments.
Maintain accurate customer records and notes in our system.
Stay current on product knowledge and design trends (training provided).
Career Growth:
This role is a great fit for someone who loves connecting with customers and has an eye for design. It's a stepping stone toward showroom design advising, sales, or management within our growing company.
About Entry Systems:
We're an Orange County family business founded in 1972, known for integrity, professionalism, and craftsmanship.
Our mission:
To bring peace of mind to our community through the services we provide with our certified technicians.
Requirements
Required:
5+ years of customerservice, office, or inside sales experience
Excellent phone and interpersonal communication skills
Professional, polished presence in person and on the phone
Organized and detail-oriented with strong data-entry accuracy
Comfortable working in a fast-paced, professional environment
Preferred (Nice-to-Have):
Experience in a showroom, design, or home improvement sales setting
Familiarity with preparing quotes, estimates, or proposals
Knowledge of garage doors, gates, or home design industries (a plus but not required)
$22-25 hourly 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service associate job in San Diego, CA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$31k-38k yearly est. 1d ago
Reservation Agent
Davidson Hospitality Group 4.2
Customer service associate job in San Diego, CA
Property Description
Paradise Point Resort and Spa is a picturesque, waterfront resort nestled on a private island in San Diego, California, offering a serene and idyllic work environment. As a job applicant, joining the team at Paradise Point Resort and Spa means being part of a premier luxury resort known for its stunning views, lush gardens, and world-class amenities. The resort boasts a range of exciting employment opportunities, from front-of-house positions to behind-the-scenes roles, providing a diverse and rewarding career path. With its focus on delivering exceptional guest service, Paradise Point Resort and Spa offers employees the chance to hone their hospitality skills while working in a breathtaking location. The resort is committed to fostering a positive and inclusive work culture, providing opportunities for growth and development, and creating a welcoming and supportive team environment. Joining the team at Paradise Point Resort and Spa presents a unique opportunity to be part of a prestigious resort that epitomizes relaxation, luxury, and unparalleled guest experiences.
Overview
We are seeking a motivated Resort Reservations Agent to join our dynamic hospitality team. This customerservice and sales position offers competitive base pay plus commission, giving you the opportunity to increase your earnings through hotel bookings, room upgrades, and personalized upselling. As a Reservations Agent, you will assist guests with hotel reservations, answering travel-related inquiries, and delivering exceptional customerservice throughout the booking process.
The ideal candidate is energetic, passionate about hospitality career opportunities, and has proven communication, organizational, and hotel sales skills. You must demonstrate a customer-centric attitude, exceptional attention to detail, and the ability to excel in a dynamic, high-performance hospitality environment while maintaining top-tier service standards.
If you are looking for a hotel reservations or hospitality sales role with commission potential and growth opportunities, we encourage you to apply today and join a company that values performance and guest satisfaction.
Qualifications
High school diploma or equivalent required; additional education in hospitality, tourism, or business is a plus
Previous experience in hospitality, hotel reservations, customerservice, call center, or sales preferred
Demonstrated ability to identify sales opportunities, upsell room types, packages, or add-ons, and meet or exceed performance goals
Strong verbal and written communication skills with the ability to build rapport, influence decisions, and close bookings
Proven ability to multitask, prioritize, and remain organized in a fast-paced, high-volume environment
Excellent attention to detail and accuracy when handling reservations, guest information, and payment information
Proficiency with basic computer applications and experience using reservation systems, CRM platforms, or property management systems (PMS) preferred
Comfortable navigating multiple systems while handling calls and responding to guest inquiries
Ability to work a flexible schedule, including evenings, weekends, and holidays as required
Positive, professional attitude with a strong willingness to learn, grow, and succeed in a commission-based role
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $18.75 - USD $18.75 /Hr.
$18.8 hourly Auto-Apply 5d ago
Reservationist
Transdevna
Customer service associate job in Irvine, CA
Transdev in Irvine, CAis hiring a Reservationistto intercept customer calls and schedule transportation. We are seeking friendly, customerservice-oriented people who are dedicated to safety. Transdev is proud to offer: + Competitive compensation package of minimum$18.13/hr - $18.67/hr
Benefits include:
+ An excellent benefits package including medical, vision, and dental coverage and 401 (k) savings plan
+ Paid holidays, vacation, and sick time
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Answer customer calls and input ride information using a computerized scheduling system.
+ Enter new customer information and changes into the system.
+ Enter data with an error of 1% or less for notation of transportation type, pickup times, appointment times, addresses, and other information as outlined in the operations and procedures manual.
+ Resolve service-related complaints.
+ Documents trip authorization according to procedures.
+ Other duties as required.
Qualifications:
+ High school diploma or GED required.
+ Reservationist or customerservice experience.
+ Computer literate
+ Excellent communication and listening skills.
+ Exercise professional telephone etiquette.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at******************** watch an overview video at******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please *******************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
California applicants:PleaseClickHerefor CA Employee Privacy Policy.
Job Category: Operations Support
Job Type: Full Time
Req ID: 7037
Pay Group: 2V9
Cost Center: 55373
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
$18.1-18.7 hourly 13d ago
Private Client Experience Specialist - South Coastal
JPMC
Customer service associate job in Del Mar, CA
Are you ready to join a team that is redefining client experience excellence? Come join JPMorgan Private Client as a Client Experience Specialist to help support a team that is dedicated to delivering unparalleled service.
As a Client Experience Specialist in the Firm's Consumer and Community Banking's division, you will be instrumental in delivering a high-touch client experience. In this role, you'll partner with our Relationship Managers to deliver on the JPMorgan Private Client value proposition by assisting clients with their banking needs, identifying opportunities to deepen client relationships, and supporting clients while obtaining loans. If you're passionate about delivering exceptional service while building relationships, come join our team.
Job Responsibilities
Provide clients with white glove service by delivering a seamless client onboarding experience, owning inquiries from start to finish and completing servicing requests as needed.
Support Relationship Managers in deepening client relationships by taking client inquiry calls, assisting with analyzing client's banking relationship and conducting business calls with Relationship Managers.
Develop expertise in deposit products to assist clients with day-to-day banking needs including identifying banking solutions for clients, preparing deposit sales presentations and knowing and verifying the identity of clients.
Manage the lending process by completing with loan application with clients, quoting rates, or sending pre-approval letters.
Assist Relationship Managers with marketing activities such as sending JPMorgan approved client gifts, coordinating open houses or inviting clients to events.
Leverage product knowledge and utilize every interaction to uncovering opportunities for deepening client wallet share and raising to the aligned Relationship Manager
Required Qualifications, Capabilities, and Skills
A minimum of two years of financial services experience.
Demonstrated experience delivering exceptional client service to an affluent client base.
Preferred Qualifications, Capabilities, and Skills
A bachelor's degree
Experience cultivating relationships through delivering Deposit Banking, Home or Business lending needs.
This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process
.
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
$33k-54k yearly est. Auto-Apply 60d+ ago
Client Specialist Associate
Military, Veterans and Diverse Job Seekers
Customer service associate job in San Diego, CA
You like interacting with people, fixing things and understand what it means to be a champion of a brand. You are the voice of the company for customers, you understand what it is like to be a customer and appreciate going above and beyond to delight people and solve their problems. This role is key to enhancing our customer-focused product and supporting its users.
Responsibilities
Deliver above-and-beyond customerservice and experiences through phone, email and social media channels.
Explain complex investment principles clearly, helping prospects and customers see the benefits of our products.
Troubleshoot customer issues and concerns, investigating why they happened, and communicate to find rapid resolutions.
Act as the internal voice of the customer, offering insights to help build a better product.
Suggest improvements to company processes. (website, frequently asked questions, etc.)
Requirements
2-3 years of relevant work experience.
Expertise with customerservice, financial services or retail banking.
Technical savvy, specifically the ability to navigate multiple systems simultaneously to respond to customer inquiries.
Exceptional written communication skills and ability to built rapport - you will speak with our customers through both email and over the phone.
Bonus Points
Customerservice or related experience working with CRM systems (Salesforce, ZenDesk, ZoHo)
How much does a customer service associate earn in Oceanside, CA?
The average customer service associate in Oceanside, CA earns between $29,000 and $51,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Oceanside, CA
$38,000
What are the biggest employers of Customer Service Associates in Oceanside, CA?
The biggest employers of Customer Service Associates in Oceanside, CA are: