Customer service associate jobs in Palmdale, CA

We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. What You'll Do Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. What We're Looking For Strong verbal and written communication skills. A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed. Your Background High school diploma or equivalent required. 3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support). Prior exposure to professional services or corporate environments a plus. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Quick overview of this role . We're looking for an experienced Industrial Customer Service Specialist to support a growing specialty distribution business in the Fullerton area. This is a fully onsite, hands-on, judgment-driven role supporting experienced sales professionals in a fast-moving industrial distribution environment - in an office where accountability, collaboration, and a little background music are part of the daily rhythm. If you've supported sales teams in an industrial or distribution setting and enjoy being the person who keeps orders, logistics, and communication running smoothly, keep reading! This role will feel familiar - and rewarding. What you'll be responsible for Owning the full lifecycle of customer orders, from entry through fulfillment and delivery Supporting assigned sales reps while maintaining clear boundaries, accuracy, and priorities Coordinating with warehouses, carriers, and logistics partners on domestic LTL shipments Managing documentation tied to orders (SDS, CofA, lot tracking, product details) Using ERP systems to track orders, inventory, and customer activity Communicating clearly and professionally with customers, suppliers, and internal teams Identifying issues early and driving resolution with urgency and accountability Maintaining accuracy in a fast-paced, multi-SKU industrial distribution environment What we're looking for Must-haves: Experience in industrial customer service or order management Background in industrial or specialty distribution (chemicals a strong plus, but not required) Comfort managing logistics and domestic freight via brokers and carriers Strong organizational skills, attention to detail, and follow-through Confidence to professionally push back on sales when needed to protect operations and customers Ability to work on-site in the Fullerton, CA area Nice-to-haves: Experience in chemical distribution ERP exposure (Datacor / Chempax or similar systems) Familiarity with SDS, CAS numbers, and regulated products Google Workspace experience (Sheets, Docs, Gmail) Why this role is different This is a judgment role, not a script-driven CSR position You'll be trusted to manage priorities, not just process transactions The team values accountability, teamwork, and clear communication Office culture is collaborative, professional - and energetic Compensation & details Competitive hourly compensation aligned with experience Full-time, on-site role Strong benefits and long-term stability with a well-established firm

Salary: Up to $60,000-$65,000 DOE We are seeking a motivated Customer Service Representative to join a growing direct-to-consumer (DTC) brand. This is a fantastic opportunity for someone looking to build their career in customer service, with room for growth within the company. Experience in fashion is not required - we welcome candidates from diverse backgrounds. Responsibilities: Provide exceptional customer support across multiple channels, ensuring timely and accurate responses. Manage orders, returns, and inquiries through Shopify and internal systems. Utilize PC and Excel to track orders, update records, and maintain customer data. Collaborate with internal teams (Operations, Marketing, and Fulfillment) to resolve issues and improve the customer experience. Identify trends and escalate recurring issues to improve processes and customer satisfaction. Assist with product launches, promotions, and seasonal campaigns by supporting customer inquiries and order management. Generate reports to track customer interactions, order fulfillment, and returns. Maintain knowledge of products and services to provide accurate information and guidance to customers. Support internal projects and initiatives that improve operational efficiency and enhance the customer experience. Qualifications: Strong communication and problem-solving skills. Comfortable using Shopify, PC, and Excel (or similar tools). Highly organized, detail-oriented, and able to manage multiple tasks. Positive attitude and willingness to learn; experience in fashion or retail is a plus but not required. What We Offer: Competitive salary up to $60-65K DOE. Growth opportunities within a dynamic DTC company. Supportive, team-oriented work environment.

The salary range for this role is $17.50 to $18.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

[JD] CX Specialist Employment Type: Full-time, Exempt Pay Range: $70,000 - $85,000/year + Eligible for annual performance-based bonus Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Comprehensive Health/Dental/Vision Insurance, Generous Paid Time Off, Flexible Work Hours, Wellness Days, Creative Days, Monthly Team Building Budget and more! About Us CJ Olive Young introduced the first Korean Health & Beauty store in 1999, pioneering the industry and becoming Korea's No. 1 Health & Beauty store. With over 1,390 stores across Korea and a global network reaching 150 countries, OLIVE YOUNG is now evolving into a Global Lifestyle Platform that brings the best of Health & Beauty to customers worldwide. CJ Olive Young USA, Inc. is a dynamic Health & Beauty retailer specializing in skincare and cosmetics in North America! As we expand, we are also curating a selection of local U.S. beauty brands, bringing innovative and high-quality products to our customers. Job Summary We are seeking a Customer Experience (CX) Specialist to enhance the overall shopping experience for our customers. This role will focus on customer service operations, claims handling, feedback analysis, and experience optimization across various retail channels. The ideal candidate is passionate about beauty, understands customer needs, and can create strategies to improve customer satisfaction and loyalty. What You'll Do Oversee and manage customer service operations across online and offline retail channels Handle customer inquiries, complaints, and claims, ensuring prompt resolution and customer satisfaction Analyze customer feedback and data to identify areas for improvement in the shopping experience Develop and implement customer engagement strategies, including loyalty programs and personalized services Work closely with the marketing, sales, and store operations teams to align customer experience initiatives Train and support retail staff to ensure consistent and high-quality customer interactions Collaborate with HQ and cross-functional teams to enhance the overall brand experience Monitor and report on customer satisfaction KPIs and recommend improvements Qualifications Bachelor's degree in Business, Marketing, Communications, Retail Management, or a related field 4+ years of experience in customer experience, customer service, or retail operations, preferably in the beauty industry Strong problem-solving and communication skills, with a customer-first mindset Ability to analyze data and implement customer-centric solutions Experience working with customer experience management tools and service platforms Ability to multitask and work in a fast-paced retail environment Solid understanding of consumer protection laws and hands-on experience in developing or managing customer-related policies Preferred Qualifications Experience in beauty, cosmetics, or skincare retail. Familiarity with e-commerce and omnichannel customer service strategies. Bilingual in English and Korean is a plus.

Reports to: VP of Operations Type: Full-Time About Us Olive Ateliers is a fast-growing, founder-led lifestyle brand entering a pivotal next chapter. What began as a business rooted in sourcing and retailing vintage objects from around the world is now evolving into a design-led home furnishings company, with rapidly expanding proprietary collections produced through a trusted network of global partners. As we grow from a cult-favorite retail concept into a nationally recognized luxury consumer brand, we're building the operational engine that will power this next exciting phase of growth. The Opportunity We're hiring a visionary Customer Experience Lead to shape the future of Olive Ateliers' end to end customer journey. This is a career defining role for someone who wants to build a CX function from the ground up, elevating and scaling the customer experience of a brand known for being far from average. You will work closely with our VP of Operations to define how exceptional care comes to life for our customers and set the standard for warmth, precision, and hospitality as we grow. As Customer Experience Lead, you will champion the quality, humanity, and consistency of every interaction while building the systems and processes that make great work repeatable. Your focus will include elevated communication, deep product expertise, thoughtful post purchase support, and seamless delivery coordination, all designed to create moments that consistently feel above and beyond. This role is deeply cross functional, connecting Sales and Operations to create clarity, eliminate friction, and deliver an experience as thoughtfully crafted as the pieces we offer. As Olive Ateliers scales, this role will expand in impact and responsibility, opening the door to meaningful leadership growth. Responsibilities Customer Care & Communication Establish and uphold Olive Ateliers' CX standards, tone, and service expectations across all channels, ensuring brand voice is reflected in every touchpoint. Create clear escalation routines and guide cross-functional teams through complex customer issues to ensure efficient, thoughtful resolution. Manage all customer inquiries across all current and future customer channels, including email, text, chat, phone, social, and any potential marketplace platforms. Track, prioritize, and resolve tickets and related inquiries within SLA standards. Product Expertise & Sales Support Serve as the primary resource for customer-facing product knowledge, ensuring accurate, elevated information is documented and shared to support the broader guest experience across Operations and Sales. Provide knowledgeable, consultative responses to product inquiries (dimensions, finishes, availability) and order inquiries, ensuring customers and sales teams feel guided and informed. Leverage Warehouse inventory systems and physical point-of-access to provide real-time product availability updates, supporting seamless sales and customer experience. Manage product holds with accuracy, maintaining confidence in our internal processes. Process Development & Growth Build and maintain a comprehensive knowledge base (FAQs, policies, product details). Recommend and regularly roll out improvements to Gorgias macros and automations. Collaborate with Sales, Marketing, and Operations teams to align service policies and processes. Lead ongoing refinement of customer policies, support workflows, and service standards in partnership with Sales, Marketing, and Operations leadership. Support the continuous improvement roadmap for the customer journey as we expand. Leadership & Collaboration Model Olive Ateliers' service standards and coach internal partners on customer-first practices. Act as the voice of the customer in cross-functional meetings, ensuring clarity, consistency, and elevated experience across departments. Collaborate with the VP of Operations on service strategy, customer policies, and continuous improvement initiatives. Spearhead future CX team development by helping to define roles, onboarding, documentation, and training as CX headcount expands. This is a hands on, player coach role: you will be in the work every day while building the standards, systems, and future team that will scale it. Requirements 3+ years of experience in customer experience, client services, account management, or operations support, ideally within a fast growing or premium consumer brand. Proven ability to deliver exceptional customer care with warmth, clarity, and hospitality; you know how to make people feel heard and supported. Demonstrated ability to lead cross-functional initiatives and influence partners across Sales, Operations, Logistics, and Warehouse without formal authority. Strong analytical skills with the ability to interpret customer trends, identify root causes, and translate insights into actionable process improvements. Ability to create structure in ambiguity, build scalable processes, and bring consistency to a rapidly evolving environment. Experience with Shopify required; familiarity with Gorgias strongly preferred. Comfort working within a fast paced support or CRM platform environment. Outstanding written and verbal communication skills with a customer-first mindset; you can adjust tone effortlessly while maintaining brand voice. Genuine passion for helping people, solving problems thoughtfully, and elevating every touchpoint of the customer journey. Must be based in Los Angeles and able to work onsite at Commerce. Ability to lift up to 30 lbs manually (or with appropriate equipment). This role is ideal for a hands-on, proactive, and insights-driven individual who thrives in a fast-paced environment and is excited to help define the future of customer experience at Olive Ateliers. Compensation & Benefits $70-80k salary, commensurate with experience and capabilities Long-term incentive program aligned with company growth 401k: Generous employer match (eligibility requirements and vesting applies) Subsidized company health benefits $500 Olive Ateliers shopping credit per quarter 40% off retail merchandise Accrued PTO Vacation & Sick Days A dynamic work environment with long-term growth opportunities

An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday. MUST HAVES: HS Diploma 2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians Proficient in EHR/EMR software 2+ years experience scheduling patient appointments for multiple physicians 40+ WPM typing speed PLUSES: Proficient in Epic software Experience verifying insurances Basic experience with Excel and standard workbooks Experience with Genesis phone system Compensation: $24/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Title: Customer Experience Associate, CX2 Reports to: Customer Experience Manager WHO WE ARE Wolf & Shepherd is designed to equip professionals to win in all aspects of their lives through comfortable fashionable footwear. The concept came from the problem professionals face, going to and from work in athletic shoes just to avoid the common discomfort found in a quality dress shoe. As a fast-growing lifestyle brand, we are on a mission to debunk the myth that classically styled shoes can't have modern technology comforts. WHAT WE NEED We are looking for a Customer Experience Associate, CX2 to assist in the all-important responsibilities of caring for our customers' needs, managing partners, building customer loyalty, and representing the brand. This role will be responsible for providing exceptional customer service while maximizing revenue within our sales environment. JOB TYPE This is a full-time, nonexempt position. TASKS & RESPONSIBILITIES Your responsibilities are inclusive of the following but are not limited to: Expertly address questions via phone, email and chat providing answers that are quick and easy to understand Assist Management in policy updates for the department based on current business needs Support the Customer Experience Associates during the department manager's absence Support management in process execution to monitor orders, inventory, return and exchanges Support department in addressing functionality issues and implementing process improvements Engage with customers by email, phone, and chat to answer product questions, resolve ordering issues, or to provide sizing guidance. Adopt the Wolf & Shepherd's voice and tone to convey our brand and personality, and ensure a pleasant customer experience. Collaborate with the Team to streamline our customer service processes and policies to ensure continuous improvement. Communicate customer feedback and insights to Management, to better understand trends and customer preferences. SKILLS & EXPERIENCE Must be highly organized with strong attention to detail. Strong verbal and written communication skills. Ability to maintain a friendly and professional demeanor in a fast paced environment. Must be knowledgeable and adhere to rules and regulations, while maintaining a kind and accommodating attitude. REQUIREMENTS & QUALIFICATIONS Minimum of 3 years of direct customer experience work. Strong knowledge of Excel, Shopify, Zendesk Strong interpersonal and communications skills, and independent work ethic. Excellent time management skills and organizational abilities. A positive, outgoing, high energy and entrepreneurial personality. PERKS & BENEFITS We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, benefits, and a competitive compensation package. Health, vision, and dental benefits program 401(k) plan Paid time off Sick pay Frequent free meals and snacks and company-sponsored gatherings Wolf & Shepherd shoes and more

Type: Full-Time | Onsite Compensation: Base Salary $50,000 + Bonus At Lumicity, we're a specialized recruitment consultancy dedicated to building world-class teams across some of today's most exciting and impactful industries - Technology, Life Sciences, Renewable Energy, and Aerospace. Our success doesn't stop once a placement is made. We believe in supporting our contractors throughout their assignments to ensure a smooth, positive, and rewarding experience - and that's where you come in. The Opportunity We're looking for a Customer Service Representative to join our growing team in West Hollywood. This person will serve as the main point of contact for contractors once they begin their assignments with Lumicity's clients. You'll be responsible for ensuring that every contractor's journey runs seamlessly, from timesheet submissions to ensuring payroll accuracy (though you won't be processing payroll yourself), and helping resolve any issues that may arise during the assignment. This is a relationship-driven, service-oriented position ideal for someone who's proactive, organized, and enjoys supporting people in a fast-paced, professional environment. What You'll Do Serve as the primary point of contact for contractors once they are placed on assignment. Ensure timely timesheet submissions and follow up with contractors or clients as needed. Coordinate with the payroll and compliance teams to ensure smooth weekly or biweekly payments. Build and maintain strong relationships with contractors to ensure satisfaction and engagement throughout their contracts. Act as a problem-solver, helping to address and resolve issues related to assignments, communication, or client expectations. Keep accurate records of communications, status updates, and contractor milestones. Partner with recruiters and account managers to maintain a positive experience for both contractors and clients. Support renewal discussions and identify opportunities to strengthen contractor retention. Who You Are We're looking for someone who genuinely enjoys helping others succeed and has a natural ability to stay organized while juggling multiple priorities. A great communicator who builds trust easily and handles sensitive matters with professionalism. Organized and detail-oriented, ensuring deadlines (like timesheets!) are never missed. Empathetic and solutions-focused, able to navigate challenges calmly and effectively. Collaborative, comfortable working closely with recruiters, account managers, and operations teams. Tech-savvy, familiar with CRM systems, spreadsheets, and digital communication tools. Experience in customer service, staffing, or contractor management is a plus, but not required. Why Join Us? Be part of a fast-growing company with a strong reputation in high-impact industries. Work in a collaborative, people-first culture where your role directly affects contractor satisfaction and retention. Enjoy clear career growth opportunities, with potential to move into account management or operations leadership. Get hands-on training and mentorship from industry experts. Thrive in a high-energy, supportive, and team-oriented office environment in West Hollywood.

Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers. Role Overview Spinelli Kilcollin is seeking a dynamic Retail Sales Associate for its Los Angeles store. As we expand our direct-to-consumer operations and prioritize client-facing sales, this role is pivotal in serving as a brand ambassador by generating new leads, demonstrating product expertise, and delivering exceptional customer service. The ideal candidate will uphold Spinelli Kilcollin's reputation for exemplary service within the fine jewelry industry. This individual has luxury sales experience and is comfortable working with sales goals to achieve success. This in-person role requires an engaging presence on the sales floor where exceptional customer service is paramount and tuning into the client's needs to deliver exemplary service throughout the whole sales cycle is essential. This role reports directly to the Store Manager and works closely with other Retail team members, as well as the Operations team. This position is based at our Melrose Hill retail store and requires flexibility to work evenings, weekends, and holidays based on business needs. Responsibilities include: Delivering excellent customer service and building strong relationships Facilitating private client appointments Following up on all potential leads through client communication via email, text, and phone calls Driving business to meet sales goals to achieve monthly targets Collaborating with Design Department for customization requests Process sales using the appropriate sales channels Ensuring accurate sales data recording for monthly reporting purposes Actively use our CRM for client outreach, following up with customers regularly to cultivate client relationships Upholding exemplary visual standards throughout the store Who you are: Based in the Los Angeles Metropolitan area Approachable and friendly team-player, ready to join our quickly growing team! Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency Attention to detail and flexibility are key traits to the success of this role Demonstrates a strong work ethic, high energy level, and a collaborative, team-oriented approach Availability to work nights, weekends, and holidays to support retail events and meet demand Knowledge of fine jewelry (metals, diamonds, gemstones, care and maintenance) Minimum of two years retail sales experience, preferably in fine jewelry or an adjacent luxury market Compensation: Base salary range is $55,000 to $65,000 commensurate with experience, plus commission on sales. Perks & Benefits: Paid Company Holidays PTO Health & Dental Benefits 401(k) + matching Profit sharing + Annual Bonus Jewelry Allowance To apply: Send your resume and a cover letter to *****************************. Please include three cultural figures who inspire you in any creative field and why. Impeccable references are required. We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!

Registry Engagement Representative Pay Rate: $20.00 per hour Commitment: 6-month assignment We are currently seeking two compassionate and reliable Registry Engagement Representatives to join our team in Pasadena. This is an in-office, call center-based role supporting high-needs In-Home Supportive Services (IHSS) recipients, including seniors and individuals with disabilities. Many calls involve urgent or emergency situations requiring immediate assistance and problem-solving. Key Responsibilities Answer inbound calls from IHSS recipients requiring urgent back-up homecare support when their assigned provider is unavailable. Assist seniors and individuals with disabilities in locating replacement homecare workers. Provide guidance and support to recipients navigating county and state assistance programs, including IHSS and Medi-Cal. Connect callers with appropriate community resources based on their needs. Accurately document calls, actions taken, and follow-ups in internal systems. Communicate clearly and compassionately with individuals experiencing high-stress situations. Qualifications Bilingual in Spanish and English (required). Prior call center or high-volume phone experience preferred. Experience with IHSS, homecare, or social services is a strong plus. Strong communication, problem-solving, and organizational skills. Ability to remain calm, professional, and empathetic in urgent or emergency situations. Reliable and able to commit to a minimum of 6 months. Apply today and help drive the mission. Send your resume to ************************* Or call Daisy at ************

Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam. Summary: Rails is looking for a Wholesale Customer Service Representative with a proven ability to consistently deliver excellent customer service to boutique clients and find creative solutions to all customer issues. Key Responsibilities: Managing customer inquiries, primarily from RAILS' boutique clients Contacting domestic accounts for shipping approvals, order statuses, and adjustments Tracking inventory for OTS orders and allocating inventory to accounts Building and maintaining strong relationships with RAILS' wholesale accounts and account executives Consistently providing excellent customer service Troubleshooting and resolving problems in a timely manner Reviewing return and exchange requests Working cross functionally with other departments across the organization as needed to resolve client issues Additional responsibilities as required Requirements: Minimum 1 year of experience providing customer service, primarily for wholesale customers Apparel industry experience Experience with NetSuite a plus Excellent verbal and written communication skills - must be able to maintain consistent and organized communication with customers and sales staff Strong computer skills - intermediate Microsoft Office and Google experience at a minimum; must be able to work in an ERP system, and export/create/manipulate data in Excel formats Customer centric with positive attitude at all times Independent and driven for personal and professional success Ability to work successfully in both a group setting and independently Creative thinker who is organized and efficient

Job Title: Customer Service Representative - Logistics Schedule: Monday-Friday, 10:00 AM - 6:30 PM Employment Type: Full-Time We are seeking a detail-oriented and proactive Customer Service Representative (CSR) with experience in logistics to join our team. The ideal candidate will manage customer accounts, coordinate orders and shipments, and ensure timely and accurate communication between clients and internal teams. Key Responsibilities Serve as the primary point of contact for customer inquiries related to orders, shipments, and account management. Coordinate and monitor order processing, shipping schedules, and delivery timelines. Maintain accurate records of orders, shipments, and customer interactions in the system. Communicate effectively with internal departments (warehouse, logistics, sales) to resolve issues and ensure smooth operations. Handle customer complaints and provide timely resolutions while maintaining a high level of professionalism. Prepare and update reports related to order status and account activities. Qualifications Experience: Minimum 1 year in a logistics customer service or related role. Skills: Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficiency in MS Office and familiarity with ERP or logistics systems. Ability to work independently and as part of a team in a fast-paced environment. Preferred Experience Import/export logistics knowledge. Account management experience in a logistics or supply chain setting. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

JOHN ELLIOTT John Elliott is a fashion brand located in Los Angeles, California. We design and produce modern and aspirational apparel. We sell to consumers on our website and (soon) in our first retail location, and we sell to wholesale partners around the world. We show in New York and in Paris, and we pride ourselves on quality, customer experience, and style. The Retail Sales Associate reports to the Retail Store Manager and is responsible for actively contributing to store sales by providing remarkable service to all internal and external clients, supporting the management team and representing the Company brand and image. JOB DESCRIPTION Provide impeccable service to our clients and be a true ambassador of the brand. Drive and exceed individual goals by ensuring the highest level of Customer Service and quality of sales. Maintain an active, accurate, neat and organized client book. Contact clients regularly and provide appropriate follow-up on all sales or client requests in order to continually build productive long-term relationships. Assist in merchandising and maintenance of the shop floor. ABOUT YOU 3+ years of Luxury Retail Experience. Exceptional organizational skills, follow through and attention to detail. Strong problem solving attitude. Able to assess priorities, meet deadlines and work under pressure. Collaborative spirit and proactive attitude. Excellent written and verbal communication skills.

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service. With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently located across the U.S. At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits: Competitive Compensation Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost) 401K (generous retirement benefits) with a Company Match Paid Holidays and Paid Time Off Summary: The Customer Service Representative provides support to customers by processing orders, answering product inquiries, resolving issues, and coordinating with internal teams such as sales, production, and logistics. This role ensures timely and accurate order fulfillment while delivering excellent service in a fast-paced food manufacturing environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Download PSP orders into NDS system after review and correction of ROE Edit List. When necessary, manually enter orders into NDS or PSP system. Reviews and corrects Order File Status Report. Transfers order file for routing. Notify customers or sales reps. of customer item “outs”. Ensures COAs, and Spec Sheets are provided to Customers as necessary. Daily invoicing of credit memos. Credit and Collections Answers telephone and direct calls to appropriate person. Research customer, Sales Rep and BAKEMARK Affiliate inquiries. Back up to Will-Call and other positions as directed by Supervisor. Provide Sales Representative vacation relief. Files documents as directed. Assist Office Supervisor with back-office duties as needed, such as cash handling and NDS data input. Treat all customers both externally and internal with dignity and respect. Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated. Other duties will be assigned as needed to meet company goals and objectives. BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.

Opportunities are available for talented Psychic and Tarot readers on an elite Telephone Psychic Network 1-800 line. Customers are provided great readers that have undergone our evaluation successfully. This is a good line because customers come first and readers are regarded well too. Many wonderful staff incentives include holiday bonus, yearly pay increases, and so much more. This is an opportunity to render services from the comfort of your own place.

As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments. Essential Job Functions: Provide amazing (above and beyond) service across multiple channels Provides exceptional customer service leveraging strong problem solving and professional communication skills Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction Adheres to Customer Service procedures to handle escalation process for tier 2/3 Works as a team member and reports issues to management that are important to area/process improvement. Uses appropriate judgment in upward communication regarding department or employee concerns. Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc…) Continuously adhering to our Quality Assurance standards Contributes to team effort to help achieve department objectives Provide knowledgeable answers to questions about products, pricing and availability. Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service. Job Qualifications/Requirements: Knowledge of Zendesk is a plus Available during business hours, including evenings and weekends. Be a creative problem solver Comfortable working in a high stress fast changing environment Polite, friendly attitude to deal pleasantly with customers and agents Cheerful, engaged, and uplifting tone during customer interactions Reliable in Attendance & Punctuality Ability to work under deadlines Strong multi-tasking skills Type 45 WPM Clear and articulate speaking voice Command of the English language Bilingual in Spanish a plus Computer/Internet skills/Word/Excel Mathematical skills Organizational Skills HS Diploma Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply. WINDSOR EQUAL OPPORTUNITY EMPLOYER

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Service, Passion, Respect, Integrity, Teamwork and Excellence General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Customer Service: Provide a positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise. PASSION Showing our love for the work we do, our customers, and our associates. RESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. INTEGRITY An authentic commitment to moral and ethical behavior. TEAMWORK Together we can achieve extraordinary things. EXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement. Minimum Skills, Requirements and Qualifications High School or GED equivalent. Formal retail experience preferred. Standing, walking, lifting (up to 25lbs) and climbing. Compensation Details Starting at $17.50 Per Hour For a full list of benefits and open positions, please visit us at: ************************************************************ Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert Equal Opportunity Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. Required Preferred Job Industries Retail

JOB TITLE: Sales Support Associate REPORTS TO: General Manager Job Purpose: The Sales Support Associate assists the store, client, and operational functions related to service, merchandise, facilities and logistics. The Sales Support Associate is responsible for processing all point-of-sale transactions with accuracy and efficiency as well as for maintaining the sales floor to ensure that clients experience a smooth and seamless shopping experience in alignment with TOM FORD FASHION standards. Tasks & Responsibilities: Actively communicate customer, product, and other store information within the store team to ensure customer and business needs are met. Conduct all transactions accurately and efficiently, including sales, returns, exchanges and intra-store transfers; adhere to company protocols when handling transfers, damages, and returns. Maintain the sales floor, run product and clean fitting rooms, back stock as needed to ensure that the store presents a welcoming environment for clients at all times. Assess the floor to maintain product levels; partner with the stock teams to replenish the selling floor in a timely manner, coordinate with sales associates and visual merchandisers to ensure displays are always full and attractive. Greet clients, partner with sales staff and store leadership to assist clients as needed. Answer phone calls and emails; partner with store leadership, sales, and store operations team to address all client inquiries. Ensure the cash wrap area is properly stocked with store supplies at all times. Locate and prepare products for client appointments and special events as needed. Assist sales staff with client appointments to ensure top service and to drive sales revenue. Follow procedures to prevent shrinkage and loss, including accurate tracking and secure handling of merchandise. Skills, Competencies & Requirements: 2-3 years of experience in a luxury retail environment Highly detail-oriented with strong organizational skills. Proficient in digital systems including POS and inventory tools. Ability to multitask in a fast-paced environment. Excellent written and verbal communication skills. Customer-centric and collaborative mindset. Ability to lift or carry (pushing/pulling) up to 25 pounds (or more). Ability to bend, stoop, reach or squat to handle and stock merchandise. Ability to stand or walk for long periods (up to 4-6 hours).