Customer service associate jobs in Pasco, WA - 275 jobs
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Customer Service Associate
Customer Service Representative
Associate Retailer
Sales Associate And Customer Service
Service Specialist
Sales Associate
Customer Service Specialist
Client Services Consultant
Customer Sales Representative
Customer Service Trainer
Sales Associate
Boot Barn Holdings, Inc. 4.2
Customer service associate job in Kennewick, WA
Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the custome Sales Associate, Sales, Associate, Operations, Retail
$29k-34k yearly est. 1d ago
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Client Relationship Consultant
Banner Bank 4.7
Customer service associate job in College Place, WA
More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.
With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Client Relationship Consultant you will provide exceptional client service while engaging in sales and service activities at branch locations. Open accounts, assist with processing Banker transactions, cross-sell Bank products and services, take applications for and book loans, perform account and client profile maintenance, and respond to questions regarding client accounts. You'll also present tailored solutions that meet the client's specific financial needs or refer clients to other lines of business as appropriate. Client Relationship Consultant Requirements
1 or more years of Client Relationship Consultant experience or similar experience required
NMLS registration or ability to obtain required
A passion for providing superior client service
Ability to analyze client needs and make appropriate recommendations based on financial data
Effective communication and advisory ability
Our Process:
Complete a simple application and answer a few questions
Take a quick assessment that gives us a little more insight on your work style
Have a phone interview with the manager or recruiter
Have an on-site interview with the manager and another key member or two of the team
Get an offer if it's the right fit for you and Banner
Start working after a background check and kick-off an amazing career
Compensation & Benefits
Targeted starting hourly range (based on experience): $18.00 - $25.20/hr
Incentive potential
Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
Paid vacation time, sick time and 11 company paid holidays
401k (with up to 4% match)
Tuition reimbursement
Get more information at: Employee Benefits | Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
$18-25.2 hourly 2d ago
Customer Service Specialist - 98052
Globe Life Ail 4.6
Customer service associate job in Pasco, WA
Join our team as a CustomerService Specialist in Pasco, WA-help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company. 💼
Full-Time | Weekly Pay | Advancement Opportunities
About Us
The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we've been committed to protecting working families. Recognized by Forbes as one of the
Top 25 Happiest Companies in America
and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.
Perks & Benefits
Weekly pay + performance bonuses
Flexible schedule - work from home
Full training provided, no experience required
Career advancement opportunities
Team trips, contests, and events
Supportive and positive work environment
Job Responsibilities
Provide outstanding customerservice via phone, video, and email
Assist clients with benefits enrollment and account questions
Handle confidential information with professionalism
Resolve client issues and follow up promptly
Maintain accurate records and documentation
Requirements
Excellent communication & listening skills
Self-motivated, adaptable, and reliable
Positive attitude and willingness to learn
Comfortable working in a remote environment
Pay & Career Growth
Average first-year earnings: $62k-$80k
Annual earning potential grows by ~$25k per year
Merit-based promotions - leadership opportunities available
📌 Apply Today!
Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps!
Equal Opportunity Employer
CustomerService Specialist jobs in Pasco, WA - Apply now for remote-friendly roles with career growth, great pay, and training opportunities in the insurance industry
$62k-80k yearly Auto-Apply 6d ago
Customer Services Specialist
Cottonwood Springs
Customer service associate job in Pasco, WA
Cardiology
Job Type: PRN (as needed)
!
Wage scale: $17.34 - $24.06/per hour
Your experience matters at Lourdes Health
At Lourdes Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
Position Summary: The Lourdes Health Network CustomerService Specialist is responsible and accountable for all requests of information, guidance and assistance made by internal and external customers. A critical attribute required of this position is exceptional interpersonal customerservices consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests, patients, families, customers and colleagues.
Job Summary
This position is responsible for a multitude of activities in a busy clinic office setting including, but not limited to, reception, scheduling, phone calls, referrals, and registration. The critical attribute required of this position is exceptional interpersonal customerservices consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests; patients, families, customers, and colleagues. A critical attribute required of this position is exceptional interpersonal customerservices consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and respect for our guests, patients, families, customers and colleagues
Essential Functions
Register daily patients/clients.
Schedule patient appointments.
Perform medical records functions.
Process daily referrals.
Provide exceptional customerservice for guests; patients, families, customers, and colleagues.
Exhibit organizational and time management skills.
Maintain current knowledge of the needs, functions and operations of office equipment and other systems.
Non-Essential Functions
Demonstrate willingness to cover for other staff when necessary.
Willingly perform other related duties as assigned or requested
Minimum Qualifications:
Education
Post High School education and/or training preferred
Work Experience
Two (2) years Hospital or Clinic experience preferred.
$17.3-24.1 hourly Auto-Apply 3d ago
Customer Sales & Service Representative
DTS Fluid Power 3.6
Customer service associate job in Pasco, WA
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customerservice representative (CSR) in Pasco, WA. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed
Qualifications:
1+ year customerservice or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred
Attention to detail
Written and verbal communication skills, including English grammar
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Valid driver's license & clean driving record (MVR)
In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $20-$23/hr depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.).
Come for the job. Stay for the career. Apply for immediate consideration!
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$20-23 hourly Auto-Apply 60d+ ago
Retail Associate
Kennewick Wa
Customer service associate job in Kennewick, WA
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$32k-40k yearly est. Auto-Apply 60d+ ago
Entry Level Customer Service/Sales
Global Elite Group 4.3
Customer service associate job in Pasco, WA
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
$34k-42k yearly est. Auto-Apply 60d+ ago
Customer Service Associate
Thoroughbred Express Auto Wash
Customer service associate job in Pendleton, OR
Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!
Become a valuable member of our top-tier team as a CustomerServiceAssociate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.
Key Duties and Responsibilities
Focus on providing a positive customer experience.
Carry out daily duties that ensure effective operation of a car wash facility in partnership with
peers and site management.
Greet customers with a warm smile, review and educate on services, and assist with payment.
Stay up to date with knowledge of how to use certain equipment for them to be able to work
efficiently in an automated facility.
Direct the Driver into the entrance to the car wash or guides them onto tracks.
Carry out periodic maintenance of equipment used in washing to keep them in proper working
order.
Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
Provide assistance to customers in any area concerning car wash process.
Carry out visual inspection of vehicles to confirm their condition before sending them into the
wash area.
Additional duties as assigned.
Essential Responsibilities:
• Display courteous, customerservice focus, and professional attitude
• Work while standing over long periods of time (6+ Hours)
• Lift items of moderate weight (10+ pounds)
• Maintain work expectations outdoor in all weather conditions
• Interact ethically with fellow employees and customers
• Possess valid and current driver's license
• Excellent written and oral communication skills, as well as interpersonal skills
Physical Requirements:
• Ability to stand and work on feet for long hours in all weather conditions
• Use of protective equipment such as ear plugs, safety glasses and gloves
Additional Benefits:
All positions are overtime eligible, including salaried positions, to be in compliance with OR and WA laws
We do offer a 401k plan, but we do not provide employer contributions/match
We offer a generous health benefits package for full time employees
We offer a generous commission structure for employees through sales of monthly memberships
We offer Paid Time Off (PTO) for full time employees
Competition and milestone bonuses
$26k-34k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
The Overhead Door 3.8
Customer service associate job in Kennewick, WA
Skills/Education Qualifications
High School Diploma or GED.
One to three years related experience or training; or equivalent combination of education and experience.
Mathematical, Reasoning, and Language skills are required.
Proficiency in Microsoft Office including Word and Excel.
The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location.
Answers telephone and directs calls to appropriate department.
Processing incoming and outgoing parts.
Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
Compares data entered with source documents to detect errors.
Processes purchase orders.
Take orders for residential install/servicecustomers.
Assist in scheduling and dispatching.
Provides backup support for office staff.
$39k-45k yearly est. Auto-Apply 1d ago
Customer Service Rep (7100) -7007 Burden Blvd
Domino's Franchise
Customer service associate job in Pasco, WA
ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customerservice reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customerservice representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-42k yearly est. 60d+ ago
Consumer Servicing Specialist I
Gesa Credit Union
Customer service associate job in Richland, WA
Take a leap and join our team!
At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
Get to know us: About - Gesa Credit Union
Role Summary:
Under the general supervision of the Consumer Loan Servicing Manager/Team Leader, or their designee, the Consumer Servicing Specialist I provides superior service, assists members with inquiries, requests, and/or problems in a friendly, respectful, courteous, and professional manner. This position will be responsible to ensure compliance with applicable federal and state laws, regulations, and guidelines.
What You Will Be Doing:
Process and approve loan extensions, modifications, and requests for due date changes in a timely manner.
Administer the release of perfected documents on paid-in-full loans within timeframe assigned.
Follow up on outstanding titles to ensure perfection of lien in timely manner, according to the guidelines under the federal and state laws.
Process all member requests for changes to perfected titles on file.
Prepare and process Home Equity LOC/HEIR loan payoff quotes and process the transactions and reconveyances that follow.
Facilitate the filing of all claims and all claim proceeds related to a total loss situation on all titled collateral.
Process all debt protection claims, life, disability, and involuntary unemployment per guidelines.
Research and respond to all Consumer Loan related credit disputes both electronic and Service Desk requests.
Maintain any Automated DNA applications related to consumer loan maintenance, such as CPI, SKIP and Paid Ahead loans, and work the accompanying exception reports.
Research, verify and correct (as needed) any erroneous or inaccurate loan information in the core operating system.
Maintain consumer loan accounts in our core system by reviewing daily, weekly and monthly core reports as assigned. Making any necessary corrections when issues are found.
Process and respond to Service Desk Requests in adherence to the Service Standard.
Participate in system software testing as it relates to Consumer Loan Servicing functionality as scheduled by the Consumer Loan Servicing Manager/Team Leader.
Support all internal and external members' requests for assistance in a courteous, respectful and professional manner.
Maintain current knowledge of Credit Union philosophy, products and services. Comply with all Credit Union policies and procedures regarding assignments and responsibilities.
Must understand and perform Bank Secrecy Act (BSA) functions as applicable to job responsibilities. Demonstrate compliance with all State and Federal banking regulations, including the BSA.
Attend credit union training sessions, conferences, or seminars as approved by supervisor.
Speaks clearly and persuasively in positive or negative situations. Listens, probes for understanding and seeks clarification. Responds well to questions.
Must demonstrate use of excellent written and oral communication skills. Ability to effectively present information to members and other employees of the Credit Union.
Display flexibility and responsiveness while providing the highest quality of service to internal and external members.
Continuously keep supervisor informed of member and work concerns, as well as assignment timeframes. Completes task on time or notifies appropriate person with an alternate plan.
Proficiently operate standard office equipment, computer programs, lending programs, MS Office, Excel, Outlook and all other related software programs.
Display leadership values such as mutual respect, trust and dignity, and act in the best interest of the Credit Union. Lead by example by displaying solid ethics and integrity at all times.
Control risk in all assigned areas and perform duties in a safe and sound manner.
Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism.
Maintain a dependable record of attendance and timeliness.
About You:
Ability to organize, prioritize and respond simultaneously to multiple tasks and requests.
Ability to promote and participate in a cohesive team environment.
Ability to effectively communicate ideas and information, both orally and in writing.
Ability to professionally interact with members and coworkers at all times.
Qualifications
What You Will Need:
Must have a minimum of a high school diploma.
One (1) to five (5) year business work experience or secondary education degree or certification.
Support all internal members and co-workers, requests for assistance courteously, respectfully and professionally. Assume all are working in the best interest of the organization.
Some travel is required to complete credit union training and/or fulfill duties.
Display and maintain courtesy, tact, and diplomacy with current and potential members, peers, and staff.
Our Team Member Value Proposition:
In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:
Competitive Pay
Medical, Dental, Vision, and Life Insurance
20 days/year of Paid Time Off - Plus 10 Paid Holidays!
401(k) Match
Incentive Program
Tuition Assistance and Student Loan Repayment
Commuter Benefits
Paid Time Off to Volunteer in the Community
Product discounts
Engaging Work Environment
Rewards and Recognition Programs
Full Salary Range:
$17.13-$25.99
*While the full earning scale is listed above, Gesa starts our team members at $19.50/hour for this position.
Get wise to what's possible with a career at Gesa. Join us!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at ************** or *************** to request an accommodation.
Gesa Credit Union reserves the right to revise or change the as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.
Selected candidate(s) must be able to pass a pre-employment credit/background check.
Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.
Equal Employment Opportunity (gesa.com)
$17.1-26 hourly 11d ago
Customer Service Rep
Duravant 4.4
Customer service associate job in Walla Walla, WA
This position description identifies the major responsibilities of this job. It does not include all aspects of the position such as the potential additional duties assigned by supervisors and the requirement for flexibility in helping others for the company's overall benefit. Different levels and pay structure are dependent on experience, skillset, and education.
Position Summary
The CustomerService Specialist (CSR) is an integral member of the Lifecycle Services team, working collaboratively with CustomerService staff and cross-functional teams, including Manufacturing Operations, Engineering, Finance, HR, and Inside Sales, to execute company strategies in support of customers. The CSR is responsible for managing the customerservice and parts sales aspects of the business, ensuring an exceptional customer experience.
In this role, CSR listens to and discerns customer needs, provides effective follow-up, and takes appropriate action to address those needs. This may involve resolving issues directly or coordinating with other departments to ensure the customer's concerns are handled by the most suitable team member.
Essential Responsibilities
Prepare accurate and timely quotations for part orders.
Manage and maintain order records and related documentation efficiently and effectively.
Address customer inquiries about service requests, parts orders, pricing, and delivery timelines.
Provide technical assistance by researching drawings and manuals to identify and recommend appropriate components.
Follow up on parts quotes to secure orders, maintain customer satisfaction, and ensure timely communication.
Monitor and manage shipping dates for parts orders using shipping reports, coordinating with purchasing and scheduling teams to align delivery schedules.
Coordinate and resolve customer issues or concerns, escalating them to the appropriate departments when necessary.
Process service purchase orders (POs), including finalizing quotes, creating job folders, assigning new part numbers, routing orders, completing order entry, creating work orders (WOs), sending confirmations, and providing work order details.
Assist customers and technicians by providing necessary documentation such as drawings, manuals, and related paperwork.
Position Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High School Diploma or GED and 1-3 years of related work experience; or combination of education/experience.
Communication Skills:
Strong oral and written communication skills, including the ability to respond to customer inquiries and complaints effectively.
Proficiency in writing professional content, such as speeches and formal email communication.
Technical and Analytical Skills:
Proficient in using MS Office applications, including Word, Excel, and Outlook.
Experience with ERP systems, including developing quotes and entering orders; knowledge of Microsoft Dynamics.
Ability to read, analyze, and interpret technical journals, financial reports, and legal documents.
Strong mathematical skills, including the ability to calculate discounts; familiarity with basic algebra and geometry concepts is required.
Industry Knowledge:
Knowledge of food processing or related product lines and general familiarity with a custom machinery environment is highly desirable.
Teamwork and Independence:
Ability to work collaboratively within a team while also making independent decisions when needed.
Problem-Solving and Initiative:
Demonstrated resourcefulness in identifying and implementing solutions to overcome challenges.
Strong initiative, organization, and follow-through to manage responsibilities effectively.
Work Environment
The position is an office-based position with visits to the manufacturing area. In the manufacturing area, employees may be exposed to moving mechanical parts and may occasionally be exposed to fumes and/or airborne particles. The noise level in the work environment is usually moderate but at times loud. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
$34k-42k yearly est. 12d ago
Customer Service
Eck Agency
Customer service associate job in Walla Walla, WA
Job Description
Are you looking for a role where you can make a real difference in people's lives every single day? Welcome to Eck Agency, a dedicated insurance consulting firm right here in Walla Walla, Washington. We're a close-knit team that believes in providing exceptional service with a personal touch. We're not just about policies; we're about building relationships and offering peace of mind to our community. As a CustomerService representative, you'll be the first point of contact for many of our valued clients. You'll have the opportunity to answer their questions, guide them through their insurance needs, and ensure they feel heard and supported. If you have a knack for connecting with people, a positive outlook, and a desire to be part of a supportive local business, we'd be thrilled to have you join our family and help us continue to serve Walla Walla with care and integrity.
Benefits
Monthly Base Salary + Bonus Opportunities
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings off
Paid Time Off (PTO)
Responsibilities
Respond to customer inquiries via phone, email, and in-person with a friendly and helpful demeanor.
Provide information about our insurance products and services.
Assist customers with policy changes, billing questions, and general account management.
Process new applications and endorsements accurately.
Identify opportunities to expand client coverage through comprehensive and personalized bundling solutions.
Maintain detailed and organized customer records.
Collaborate with agents and other team members to ensure a seamless customer experience.
Compliance: Ensure all client interactions comply with industry regulations and company policies.
Requirements
A Property & Casualty license is required, and company will pay for individual to obtain license.
High school diploma or equivalent required.
Previous customerservice experience is a plus.
Excellent communication and interpersonal skills.
Proficiency in basic computer operations and data entry.
A positive attitude and a genuine desire to help others.
Ability to multitask and manage time effectively.
Bilingual a plus.
$31k-40k yearly est. 17d ago
Retail Sales Associate - Walla Walla
Gap 4.4
Customer service associate job in Walla Walla, WA
About the RoleAs a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customerservice resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach. .What You'll Do
Consistently treat all customers and employees with respect and contribute to a positive work environment.
Promote loyalty by educating customers about our loyalty programs.
Seek out and engage with customers to drive sales and service using suggestive selling.
Enhance customer experience using all omnichannel offerings.
Be accountable to personal goals which contribute to overall store goals and results.
Support sales floor, fitting room, cash wrap, back of house, as required.
Maintain a neat, clean and organized work center.
Handle all customer interactions and potential issues/returns courteously and professionally.
Execute operational processes effectively and efficiently.
Who You Are
A good communicator with the ability to effectively interact with customers and your team to meet goals.
A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
Passionate about retail and thrive in a fastpaced environment.
A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Able to utilize retail technology.
Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
$30k-39k yearly est. Auto-Apply 60d+ ago
Controls Service Specialist
Controlsjobs
Customer service associate job in Richland, WA
Controls Service Specialist - Tri-Cities Area, WA - $34-$56/hr. + Company Vehicle + 100% Paid Benefits About the Opportunity:
A leading mechanical contractor is seeking an experienced Controls Service Specialist to support its building automation service group in the Tri-Cities region of Eastern Washington. This role focuses on servicing, troubleshooting, and commissioning BAS systems for mission-critical environments, including data centers. Candidates with strong Tridium Niagara and Distech experience who are comfortable traveling between sites in the Tri-Cities and Northeastern Oregon will thrive in this position.
Position Details:
Title: Controls Service Specialist
Location: Based in Richland/Kennewick, WA - Territory includes Umatilla, Hermiston, and Boardman (OR)
Status: Full-Time | Field-Based | Limited On-Call Requirements
Ideal Candidate:
Background as a BAS Technician or Controls Service Specialist
Strong hands-on expertise with building automation and energy management systems
Proficient with Tridium Niagara and Distech system platforms
Capable of writing BAS programs from scratch and working with prebuilt libraries
Experienced in startup, point-to-point checkout, and functional testing
Comfortable configuring graphical user interfaces and tuning system performance
Skilled in troubleshooting, repairs, maintenance, and retrofit work
Willing to travel regularly to sites across Eastern WA and Northeastern OR
Must be a U.S. Citizen or permanent resident
Key Responsibilities:
Commission, start up, and service BAS systems used in critical facilities and data centers
Develop, test, and verify control programs based on complex sequences of operation
Perform corrective actions, upgrades, and service improvements on existing systems
Diagnose system issues through testing, monitoring, and advanced troubleshooting
Partner with technicians, engineers, and clients to support system performance and reliability
Compensation & Benefits:
Hourly Rate: $34.00-$56.00/hr. (DOE)
Company Vehicle: Provided + Fuel Card
Health Benefits: Medical, Dental, Vision - 100% Employer-Paid for Employee & Family
Retirement: 401k with Company Match
Time Off: 2 Weeks Vacation + Holiday Pay
On-Call: Minimal - Additional $150/week when assigned
If you're a controls professional seeking strong compensation, minimal overtime, and industry-leading benefits, this role offers the opportunity to work on advanced systems within high-priority, mission-critical environments.
$32k-43k yearly est. 60d+ ago
Washington Campus Retail Associate (Temp) JJ-D1-D1, JJ-D2-D2, JJ-D3-D3 JJ-D4-D2, JJ-D6-D6
Bncollege
Customer service associate job in Walla Walla, WA
Introduction
Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our teams and stores work to elevate lives through education.
Overview
You can enhance your success by joining our dynamic team today! As a Campus Retail Associate you will provide superior customerservice to our customers and support store leaders in all facets of retail operations to ensure the store is operating at optimal performance.
Perks
Flexible Scheduling
Sick time accrual from date of hire
Generous employee discount - including course materials & textbooks
Management Development Program Opportunities
The opportunity to add valuable, transferrable experience and skills to your resume
Responsibilities
Expectations:
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Provide a friendly atmosphere by greeting customers and focusing on their positive experience throughout their visit.
Take initiative to support store operations including operating equipment and cash register while ensuring speed of service and accurate transactions.
Keep the store looking fresh by shelving, arranging, cleaning, and organizing products or space within the store.
Temporary positions require availability to work on a weekly basis for a period of 90 days or less with occasional weekends, and flexibility in scheduling for opening, midday, or closing shifts.
Routine housekeeping including, for example, dusting, mopping, window cleaning, vacuuming, trash removal.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Washington Pay Transparency Information (Only applicable in Washington stores):
Pay: Temporary Bookseller pay rate: $17.25/hr.
Benefits available include:
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
Candidates must be a minimum of 16 years of age to be considered for temporary employment.
Confident and comfortable engaging customers to deliver an elevated experience.
An outstanding attitude with the willingness to learn and the capability to excel in a fast-paced, team environment.
Basic math, keyboarding, and data entry skills.
Flexible availability throughout the academic year including peak periods.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$17.3 hourly Auto-Apply 18d ago
Retail Associate
Sunnyside Wa 4.2
Customer service associate job in Sunnyside, WA
GENERAL PURPOSE\:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customerservice and operational goals.
ESSENTIAL FUNCTIONS:
Understands that safety is the number one priority and practices safe behaviors in everything they do.
Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction.
Provides prompt and efficient responses to Customers at all times. Responds to CustomerService calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
Represents and supports the Company brand at all times.
Maintains a professional appearance, and adheres to the Company dress code at all times.
Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 pounds.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain assignments may require other qualifications and skills.
Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$31k-39k yearly est. Auto-Apply 60d+ ago
Entry Level Customer Service/Sales
Global Elite Group 4.3
Customer service associate job in Kennewick, WA
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
$34k-42k yearly est. Auto-Apply 57d ago
Consumer Servicing Specialist I
Gesa Credit Union
Customer service associate job in Richland, WA
Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members' individual stories and unique experiences are our most valuable asset. But it's how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
Get to know us: About - Gesa Credit Union
Role Summary:
Under the general supervision of the Consumer Loan Servicing Manager/Team Leader, or their designee, the Consumer Servicing Specialist I provides superior service, assists members with inquiries, requests, and/or problems in a friendly, respectful, courteous, and professional manner. This position will be responsible to ensure compliance with applicable federal and state laws, regulations, and guidelines.
What You Will Be Doing:
* Process and approve loan extensions, modifications, and requests for due date changes in a timely manner.
* Administer the release of perfected documents on paid-in-full loans within timeframe assigned.
* Follow up on outstanding titles to ensure perfection of lien in timely manner, according to the guidelines under the federal and state laws.
* Process all member requests for changes to perfected titles on file.
* Prepare and process Home Equity LOC/HEIR loan payoff quotes and process the transactions and reconveyances that follow.
* Facilitate the filing of all claims and all claim proceeds related to a total loss situation on all titled collateral.
* Process all debt protection claims, life, disability, and involuntary unemployment per guidelines.
* Research and respond to all Consumer Loan related credit disputes both electronic and Service Desk requests.
* Maintain any Automated DNA applications related to consumer loan maintenance, such as CPI, SKIP and Paid Ahead loans, and work the accompanying exception reports.
* Research, verify and correct (as needed) any erroneous or inaccurate loan information in the core operating system.
* Maintain consumer loan accounts in our core system by reviewing daily, weekly and monthly core reports as assigned. Making any necessary corrections when issues are found.
* Process and respond to Service Desk Requests in adherence to the Service Standard.
* Participate in system software testing as it relates to Consumer Loan Servicing functionality as scheduled by the Consumer Loan Servicing Manager/Team Leader.
* Support all internal and external members' requests for assistance in a courteous, respectful and professional manner.
* Maintain current knowledge of Credit Union philosophy, products and services. Comply with all Credit Union policies and procedures regarding assignments and responsibilities.
* Must understand and perform Bank Secrecy Act (BSA) functions as applicable to job responsibilities. Demonstrate compliance with all State and Federal banking regulations, including the BSA.
* Attend credit union training sessions, conferences, or seminars as approved by supervisor.
* Speaks clearly and persuasively in positive or negative situations. Listens, probes for understanding and seeks clarification. Responds well to questions.
* Must demonstrate use of excellent written and oral communication skills. Ability to effectively present information to members and other employees of the Credit Union.
* Display flexibility and responsiveness while providing the highest quality of service to internal and external members.
* Continuously keep supervisor informed of member and work concerns, as well as assignment timeframes. Completes task on time or notifies appropriate person with an alternate plan.
* Proficiently operate standard office equipment, computer programs, lending programs, MS Office, Excel, Outlook and all other related software programs.
* Display leadership values such as mutual respect, trust and dignity, and act in the best interest of the Credit Union. Lead by example by displaying solid ethics and integrity at all times.
* Control risk in all assigned areas and perform duties in a safe and sound manner.
* Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism.
* Maintain a dependable record of attendance and timeliness.
About You:
* Ability to organize, prioritize and respond simultaneously to multiple tasks and requests.
* Ability to promote and participate in a cohesive team environment.
* Ability to effectively communicate ideas and information, both orally and in writing.
* Ability to professionally interact with members and coworkers at all times.
$32k-43k yearly est. 15d ago
Insurance Sales & Customer Service
Eck Agency
Customer service associate job in Walla Walla, WA
Job Description
Join Eck Agency, where your passion for insurance sales meets exceptional customerservice in the heart of Walla Walla, Washington. Our firm is deeply rooted in the local community, providing unparalleled opportunities to connect directly with clients and make a meaningful impact. We are seeking enthusiastic individuals who thrive in a vibrant environment to join our dynamic team as Insurance Sales & CustomerService representatives.
At Eck Agency, you will be empowered to build strong relationships with clients, offering personalized insurance solutions that cater to their unique needs. In a supportive and inviting setting, we recognize and celebrate your accomplishments, fostering a positive atmosphere where growth and professional development are encouraged. If you are driven by the desire to deliver outstanding service and excel in a collaborative team environment, Eck Agency is your next career destination. Apply today and become a vital part of our dedicated team!
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Flexible Schedule
Responsibilities
Client Engagement: Proactively engage with potential and current clients to understand their insurance needs.
CustomerService: Provide exceptional service by answering inquiries, addressing concerns, and ensuring client satisfaction with timely follow-ups.
Policy Advisement: Offer professional advice on coverage options to ensure clients are fully protected.
Cross-Selling: Identify opportunities to expand client coverage through comprehensive and personalized bundling solutions.
Relationship Development: Build and maintain strong client relationships to foster long-term loyalty and trust with the agency.
Compliance: Ensure all client interactions comply with industry regulations and company policies.
Process customer policy change requests.
Prospecting and generating new business through leads & referral sources.
Grow sales revenue by utilizing phone, email and potential client lists to develop insurance quotes, make sales presentations, and close sales.
Provides on-going support to insurance clients as needed.
Work independently and as part of a team.
Requirements
A Property & Casualty license is preferred but will train good individual.
Experience: 2+ years in sales or customerservice is highly preferred.
Communication Skills: Strong interpersonal and communication skills to effectively engage with clients.
Customer Focus: Passion for delivering exceptional customerservice and building client relationships.
Problem-Solving: Ability to offer solutions that address client needs and enhance satisfaction.
Attention to Detail: Accurate record-keeping and meticulous handling of client information.
Professionalism: Demonstrating a professional demeanor and maintaining confidentiality at all times.
How much does a customer service associate earn in Pasco, WA?
The average customer service associate in Pasco, WA earns between $25,000 and $42,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.
Average customer service associate salary in Pasco, WA
$33,000
What are the biggest employers of Customer Service Associates in Pasco, WA?
The biggest employers of Customer Service Associates in Pasco, WA are: