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Customer service associate jobs in Pearland, TX

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  • Drive with DoorDash - Receive 100% of Customer Tips

    Doordash 4.4company rating

    Customer service associate job in Missouri City, TX

    Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms. Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want. Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket. Basic Requirements 18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone How to Sign Up Click โ€œApply Nowโ€ and complete the sign up process Download the DoorDash Dasher app and go *Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
    $36k-44k yearly est. 4d ago
  • Bilingual Customer Service Associate

    Bluegrace Logistics 4.1company rating

    Customer service associate job in Houston, TX

    Are you a problem solver with a passion for tackling the complex issues that the transportation and logistics sector often brings? Join our Managed Logistics Team and find purpose in the day-to-day practices of getting our customer's freight from point A to B. This position is On-site at a Customer Location in Houston, TX. The Customer Support Associate services our Managed Logistics customers by providing superior day-to-day support. In this role, you'll execute on the frontline service that BlueGrace provides, therefore getting finished goods to store shelves, raw materials to manufacturers, medical equipment to hospitals, and more! The CSA must work proactively with the Operations Manager to reduce or prevent reoccurring delays or service failures. The typical day to day services include booking, editing, tracking, documentation, reporting, and pickup confirmation. What does a typical day look like? Serving inbound customer requests from designated high freight spend accounts Communicating with carriers on behalf of the customers Answering phones and responding to emails Proactively tracking shipments and recommending solutions for delayed shipments Identify the best transit solution based on the specific shipment requirements Building strong relationships with customers Develop and Maintain relationships with local terminals in efforts to reduce service failures Scheduling pickups and delivery appointments Active communication with Operations Manager regarding all potential services gaps or opportunities for process improvement Following up on all unconfirmed or rejected pickup requests Maintain detailed and organized documentation of all service failures What are we seeking? Minimum of 6 months of Transportation Experience or degree in Supply Chain/Logistics Superior Customer Service skills including the ability to recognize the needs of the customer and effectively address those needs through active communication Experience working in a CRM and TMS system a perk Excellent written and verbal communication Ability to calculate percentages, formulas and use spatial reasoning Proficient in Excel
    $29k-36k yearly est. 1d ago
  • Customer Service Specialist

    ESP Enterprises Inc. 4.5company rating

    Customer service associate job in Pasadena, TX

    Full-Time | Onsite (Pasadena, TX) Schedule: Monday-Friday | 8:00 AM - 5:00 PM Pay: $20-$25/hour (based on experience) We are partnering with a leading manufacturer in the precision measurement and industrial tooling space to hire a highly organized, customer-focused Customer Service Specialist. If you thrive in a fast-paced environment, love solving problems, and take pride in delivering white-glove service - this role is for you. Position Summary The Customer Service Specialist will serve as a primary point of contact for customer inquiries, concerns, and order requests. This role manages quotes, processes orders, monitors order status, and ensures a seamless customer experience from start to finish. You'll work cross-functionally with operations, shipping, production, and sales to keep customers informed and supported. Key Responsibilities Communicate with customers regarding expedited and standard orders via phone and email Respond promptly to inquiries, quotes, order statuses, and internal questions Enter quotes, process orders, and flag emails for sales coordination Maintain accurate records of customer interactions and required follow-up Collaborate with Production and Shipping to relay updates, changes, and delivery details Verify customer requirements to ensure order accuracy Support additional tasks and administrative duties as assigned Qualifications & Skills Highly organized with strong attention to detail Demonstrated ability to process customer requests accurately and efficiently Strong communication skills - verbal, written, and active listening Ability to multitask and prioritize in a high-volume environment Customer-first mindset with a professional, team-oriented approach Reliable, punctual, and committed to strong work ethic Eagerness to learn, take direction, and develop new skills Experience & Requirements High school diploma required; college degree preferred 1-2 years of customer service experience, ideally in manufacturing or a related environment Strong data entry and typing accuracy (up to 75% of role is documentation) Experience with CRM or MRP systems preferred Ability to communicate professionally with customers via phone, email, and in person Adaptable and able to thrive under pressure
    $20-25 hourly 4d ago
  • Custmer Care Specialist

    Artemis Executive Partners

    Customer service associate job in La Porte, TX

    Customer Care Specialist Compensation: $28 - $30 per hour Our client, a leading logistics and transportation organization is seeking an experienced Customer Care Specialist to join their Houston-based team. This role is ideal for a service-oriented professional who thrives in a fast-paced environment and enjoys managing multiple accounts while ensuring exceptional communication and follow-through. About the Role The Customer Care Specialist serves as the primary point of contact between customers, warehouses, port and rail terminals, and internal operations. The successful candidate will manage day-to-day order activity, track shipments, resolve issues, and maintain positive, solution-driven relationships with a diverse customer base. Key Responsibilities Develop and maintain excellent working relationships with customers and internal teams. Manage all communication related to customer orders to ensure a high level of service and satisfaction. Accurately enter and track orders in the container management system (VIntermodal). Track and trace import and export containers using port and rail tracing tools. Monitor vessel schedule changes and communicate updates to customers and operations. Coordinate pick-up and delivery information with dispatchers and drivers. Proactively follow up to ensure all deliveries are completed on schedule and communicate any issues or delays. Identify and resolve service or equipment-related issues promptly. Minimize additional costs through effective communication, accurate data entry, and strong organizational practices. Cross-train with other team members and maintain up-to-date desk manuals. Verify account setup and manage updates for existing accounts as needed. Collaborate with finance, dispatch, and management to ensure smooth order processing and billing readiness. Qualifications & Skills Positive, customer-first attitude with a commitment to service excellence. Experience with VIntermodal or similar logistics software preferred. Strong written and verbal communication skills. High attention to detail and organizational skills. Ability to work independently and solve problems effectively. Computer proficiency and accurate data entry skills (typing 40+ WPM). Proven ability to manage multiple priorities in a fast-paced environment. Bilingual (English/Spanish) a plus. Education & Experience High School Diploma or GED required. Prior experience in warehouse, drayage, intermodal, or logistics customer service is highly preferred. โš ๏ธ NOTE: Applicants only. Third-party referrals will not be considered.
    $28-30 hourly 3d ago
  • Customer Service Representative

    Frontline Source Group-Nationwide Staffing & Executive Search 3.8company rating

    Customer service associate job in Houston, TX

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $25k-32k yearly est. 1d ago
  • Sales Associate - Houston

    Hublot

    Customer service associate job in Houston, TX

    A master in the Art of Fusion, respecting the tradition and creative vision of the 21st century, Swiss watchmaker Hublot places innovation at the heart of its growth strategy. Driven by a young spirit, resolutely looking to the future, Hublot's teams are constantly looking for innovative concepts, which is Hublot's trademark. Beyond the development of major watchmaking complications, Hublot is associated with the biggest names in the world of sport, through collaborations with FIFA, UEFA, Kylian Mbappรฉ, Usain Bolt, Novak Djokovic and many more. Hublot touches on many varied fields including music - with the famous virtuoso pianist Lang Lang as well as DJ Snake - and art with Takashi Murakami or Sang Bleu, among others. As a committed and dedicated member of the team, the Sales Associate plays a key role in helping the boutique to achieve success through the achievement of team targets. Customer service is at the heart of this role and ensuring a high level of brand and product knowledge is vital to achieve a positive brand experience for the clients and repeat sales. ESSENTIAL JOB FUNCTIONS Professionally handling and advising customers of products and services resulting in the achievement of store sales targets Merchandising displays and ensuring high standards are maintained within the store Provide high quality service to customers face-to- face and over the telephone Completing sale documentation and efficient use of internal till and stock systems Altering and fitting customers watches Maintain high level of product and brand knowledge Attend and contribute to brand events Build client relationships and develop client book Capturing clients and potential client's information and complete CRM database Supporting in Instagram posting of the boutique when needed by creating content Support in open and closing procedure of the boutique Provide in-store after-sales service working with the after-sales teams to achieve a high level of customer service and satisfaction Profile: 3+ years retail experience with the majority of time spent in luxury Previous experience in Watch industry desired Proactive, independent and team spirit Highly professional manner and customer service skills Ability to develop extensive brand and product knowledge Able to meet sales targets and to work effectively within a team Full Time position with Benefits Location: Houston
    $23k-36k yearly est. 4d ago
  • Field Services Associate with AutoCAD/ Revit / Bluebeam

    Prudent Technologies and Consulting, Inc. 4.3company rating

    Customer service associate job in Houston, TX

    Job title: Field Services Associate (1-2 years' experience) Employment Type: Direct Hire Required Skills and Knowledge โ€ข Knowledge of and experience with AutoCAD, Revit, Bluebeam, and Microsoft Office Suite โ€ข Knowledge of building codes โ€ข Proven leadership skills โ€ข Exceptional attention to detail โ€ข Ability to manage multiple projects under strict deadlines โ€ข Ability to work well on a team โ€ข Exceptional written and verbal skills Preferred Skills and Knowledge โ€ข Bachelor of Science Degree in Engineering, Construction Science or related field โ€ข Previous experience in an MEP construction or consulting environment, for schools โ€ข Previous experience in field project management in an MEP consulting environment โ€ข Ability to read construction documents, including MEP drawings and specifications โ€ข Knowledge of building codes โ€ข Knowledge in the construction of power distribution, power and lighting, data networks, telephone and intercom systems, fire alarm systems, security and access control systems, and other standard electrical systems โ€ข Knowledge in the construction of HVAC systems, temperature controls, and other standard mechanical systems โ€ข Knowledge in the construction of domestic water systems, hot water systems, storm water systems, sanitary waste and vent systems, acid waste systems, fire sprinkler systems, compressed air systems, gas distribution systems and fuel gas systems, and other standard plumbing systems Travel Frequent; to and from job sites, client meetings, and sister offices
    $33k-52k yearly est. 3d ago
  • Sales and Retention Representatives

    Burnett Specialists Staffing | Recruiting 4.2company rating

    Customer service associate job in The Woodlands, TX

    Seeking a driven and passionate Inside Sales Specialist to cultivate and retain our valued client base. This role is crucial in ensuring member satisfaction and driving growth. Key Responsibilities: Master and effectively communicate the value proposition and benefits of membership across all tiers through phone and email communication with members. Proactively engage with members considering cancellation, actively listening to their concerns and presenting tailored solutions and offers to encourage retention. Convert trial members into paid subscribers by highlighting the long-term value and advantages of a paid membership. Respond to inquiries from prospective members via phone and email, providing comprehensive information about membership options and guiding them through the application process. Maintain expert-level knowledge of all membership benefits, tiers, and offers. High volume calls Qualifications: 5+ years of proven sales experience in a fast-paced environment, with a strong focus on retention. Exceptional phone and professional written communication skills. Strong background in sales and customer retention. Experience with a subscription-based business model is highly preferred. Demonstrated experience working with executive-level clientele. Highly self-motivated with a strong work ethic and a results-oriented mindset. Excellent verbal and written communication skills; comfortable with both email and phone communication for effective problem-solving. Ability to thrive both independently and collaboratively within a fast-paced team environment. HOUWD51 Interested candidates please send resume in Word format Please reference job code 136165 when responding to this ad.
    $31k-41k yearly est. 4d ago
  • Member Service Representative

    Hirepower 4.0company rating

    Customer service associate job in Sugar Land, TX

    Duration: 9 + Months Schedule: Monday - Friday; 7:30am - 4:30pm Qualifications: Highschool diploma or GED Minimum 2 years of credit union and/or banking experience as a Member Service Representative. Previous cash handling experience. Strong communication and interpersonal skills. Ability to work with minimal supervision and manage time efficiently. Demonstrated ability to maintain confidentiality and exercise discretion. Experience using Fiserv/DNA core systems preferred. Bilingual - Spanish proficiency is a plus. **Credit Check required** - No Bankruptcy, No Collections. Description: We are seeking a Member Services Representative to serve as the primary point of contact for our members. This role is responsible for delivering exceptional service while managing a variety of daily banking and account-related tasks. The ideal candidate is detail-oriented, self-motivated, capable of working independently, and thrives in a collaborative team environment. Greet and assist members and visitors professionally and courteously. Handle a variety of member interactions including walk-ins, emails, phone calls, support tickets, and CRM messages. Open and service member accounts, providing full membership support and guidance. Assist members with issues related to debit/credit cards, including reissuing and mailing cards. Promote and cross-sell financial products and services tailored to member needs. Conduct account maintenance with proper documentation and authorization. Serve as Backup Teller: Process deposits, withdrawals, loan payments, credit card payments, and cash checks in accordance with policies and procedures. Maintain security and confidentiality of all member information. Ensure full compliance with all financial regulations including the Bank Secrecy Act, Patriot Act, and OFAC. Perform other duties as assigned. Company Info: Our client is a global leader in energy technology, providing cutting-edge solutions across the oil and gas industry. Operating in over 100 countries, they focus on digital innovation and sustainable practices to drive the future of energy and support the transition to lower-carbon operations. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. JOB-10045443 GFCLW
    $25k-33k yearly est. 2d ago
  • Customer Experience Consultant - 100% Commission | Houston, TX (SG-669871)

    Strickland Group LLC 3.7company rating

    Customer service associate job in Houston, TX

    Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do โ€ข Contact warm leads (no cold calling) โ€ข Help families find the best protection plans โ€ข Develop leadership skills โ€ข Build a business with unlimited earning potential What We Look For โ€ข Coachable individuals hungry for growth โ€ข People who want time, freedom, and purpose โ€ข Strong communicators โ€ข No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
    $72k-114k yearly est. 2d ago
  • Client Retention

    Alliant Group 4.4company rating

    Customer service associate job in Houston, TX

    As a Client Retention Associate, you will gain a strong foundation in specific industries and tax, in addition to developing your critical thinking skills. You will also develop a strong understanding about our firm's mission and purpose, the professional services industry, our unique client-centric culture, and how we serve and engage our CPA partners, clients, and industry partners. You will participate in client engagement discussions and learn about a wide variety of industries, our various service lines, and business methodologies with the goal of managing current clients and re-engaging with inactive clients. You will develop service line-specific and industry-specific skills and work directly with C-level executives and CPA firms in various markets as part of a high-performance team. As a national premier consulting firm, alliant is focused on providing solutions to help businesses transform and thrive. alliant offers six different service lines to our clients and this role manages and re-engages with clients for all service lines. Responsibilities โ€ข Account management of existing clients โ€ข Proactively reach out to inactive clients to rekindle relationships and encourage their return โ€ข Communicate our services and educate business owners and executives on the value we can bring to their organization in the form of credits and incentives as well as other services we provide โ€ข Schedule client meetings, conference calls and follow-up appointments with great attention to detail โ€ข Track outstanding proposals and follow-up with clients until proposal is signed โ€ข Maintain client relationship management (CRM) database Qualifications โ€ข Bachelor's degree required โ€ข Preferred 1+ year of experience in a fast-paced, consultative sales role โ€ข Results-oriented, competitive, and driven to achieve activity and revenue goals โ€ข Dynamic verbal communication, robust active listening, and excellent presentation and writing skills โ€ข High sense of urgency with the ability to meet deadlines and changing priorities โ€ข Collaborative and team focused โ€ข Receptiveness to performance feedback within a team environment is essential โ€ข Proficiency with Microsoft Office Suite and other relevant software applications โ€ข Candidate must reside or relocate to Houston, TX alliant offers a comprehensive compensation and benefits package including 100% employer paid medical/dental premiums for single coverage, 401(k) matching, PTO, company provided life insurance and disability, onsite gym and group fitness classes, paid covered parking, daily allowance for onsite cafรฉ and Starbucks, and more! Do Work That Matters. Alliant ***************************
    $36k-65k yearly est. Auto-Apply 49d ago
  • Solution Executive - Aerotek Services

    Actalent

    Customer service associate job in Houston, TX

    The Solutions Executive leads the delivery of integrated solutions across multiple segments within the construction industry. This role is pivotal in shaping the strategic direction of the business by leveraging industry expertise and insights to develop scalable, service-based solutions that drive operational efficiency and long-term organizational growth. Responsibilities + Develop solutions, project plans, project schedules, budgets, work timetables, and process improvements. + Manage multiple teams and projects across North America and Canada, ensuring projects are completed on time, within budget, and in compliance with safety and quality standards. + Collaborate with clients, business development, delivery operations, and other internal stakeholders to support the full life cycle of the business, including sales support, project execution, and project closeout. + Collaborate with leadership to shape growth strategies, investment plans, and key capabilities that drive business expansion within the construction industry. + Build and maintain strong customer relationships and provide regular updates on project progress, challenges, and solutions. + Review and negotiate contracts with potential clients, subcontractors, and suppliers, including the development of Statements of Work, Work Orders, RFX's, and Change Orders. + Prepare cost estimates, pricing, track expenses, and ensure financial efficiency. + Ensure adherence to regulatory compliance, safety regulations, and legal requirements. + Identify potential risks and implement mitigation strategies. + Address delays, emergencies, and unforeseen issues effectively. + Execute supervisory responsibilities in accordance with the organization's policies and applicable laws. Essential Skills + Commercial/Industrial construction background in areas such as EV plants, semiconductors, and data centers. + Proven experience as a construction project manager with a leading general contractor, successfully delivering large-scale industrial and/or commercial projects. + Strong experience in estimating, pricing, budget management, contracts, and scheduling. + 5+ years of experience managing teams, including training, development, mentorship, and day-to-day responsibilities. + Proficiency with industry-specific software and technologies such as Procore, Primavera, and MS Project. + Strong knowledge in construction methods, materials, and regulations across multiple construction industries. + Proven capabilities in developing solutions to problems, defining project life cycles, managing deliverables, customer expectations, and compliance with quality processes. + Proven written, oral, and presentation skills with the ability to conduct meetings with high-level decision makers. + Ability to effectively communicate and partner with cross-functional teams and roles in a virtual environment. Additional Skills & Qualifications + Ability to travel across the United States up to 50%. Work Environment The role involves working in a dynamic construction environment that requires travel across the United States up to 50% of the time. Proficiency with industry-specific software and technologies, such as Procore, Primavera, and MS Project, is essential. The position demands strong communication skills and the ability to collaborate effectively in a virtual setting with cross-functional teams. REFCR2023 Job Type & Location This is a Permanent position based out of Houston, TX. Pay and Benefits The pay range for this position is $110000.00 - $160000.00/yr. Medical and dental insurance plans Health Savings AccountLife and disability insurance 401(k) match, profit sharing and 529 plan Paid holidays and 20 days of paid time off each year for new employees Consumer discounts Flexible spending accounts and employee assistance programs Workplace Type This is a fully onsite position in Houston,TX. Application Deadline This position is anticipated to close on Dec 17, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
    $39k-82k yearly est. 1d ago
  • Customer Success Executive (Houston, TX)

    Hippocratic Ai

    Customer service associate job in Houston, TX

    About Us Hippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health. Why Join Our Team Innovative Mission: We are developing a safe, healthcare-focused large language model (LLM) designed to revolutionize health outcomes on a global scale. Visionary Leadership: Hippocratic AI was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from leading institutions, including El Camino Health, Johns Hopkins, Stanford, Microsoft, Google, and NVIDIA. Strategic Investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA's NVentures, Premji Invest, SV Angel, and six health systems. World-Class Team: Our team is composed of leading experts in healthcare and artificial intelligence, ensuring our technology is safe, effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes. For more information, visit ********************** About the Role We are seeking a Customer Success Executive with health systems experience to join our team. You will ensure that our clients achieve measurable outcomes through Hippocratic AI's innovative solutions. You will have the opportunity to partner and report to the Chief Customer Officer. This role will sit remotely in the Houston, TX, area and serve local and surrounding clients as needed. It will be required to travel onsite to the client's location regularly Responsibilities Build and maintain strong relationships with healthcare staff and operational leaders, acting as a trusted resource. Lead product implementations, focusing on aligning solutions with nursing workflows and operational processes. Train nursing teams and other healthcare staff on the effective use of Hippocratic AI solutions, ensuring adoption and success. Identify opportunities to improve workflows and patient care outcomes using AI tools, particularly in bedside care and nursing operations. Manage day-to-day client relationships, ensuring seamless communication and addressing operational concerns. Collaborate with internal teams (product, sales, and engineering) to address client feedback and improve user experiences. Establish metrics to measure success, including patient care outcomes, team adoption rates, and operational efficiencies. Travel extensively to healthcare facilities for onsite support and training Collaborate with the nursing leadership team to share best practices from AI implementation and be comfortable presenting at conferences/webinars on the impact of AI in Nursing. Qualifications Must-Have: A minimum of 5 years of health systems experience. Proven experience in customer success, account management, or project management. Ability to build relationships across an organization, from front-line staff to executives. Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements. Experience working with cross-functional teams in a fast-paced startup environment. Strong background in project management. Nice-to-Have: Experience with AI or technology adoption in healthcare. Advanced knowledge of healthcare workflows and compliance standards. ***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @ hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.
    $39k-82k yearly est. Auto-Apply 23d ago
  • Bilingual Customer Retention Specialist

    Nexus Disposal

    Customer service associate job in Houston, TX

    Job Details Houston, TX Full Time $18.00 Hourly Day SalesDescription We are seeking a detail-oriented Customer Retention Specialist. This position is responsible for researching account activity, resolving past due balances, and maintaining strong relationships with our customers. The ideal candidate will act as the first point of contact for clients with billing concerns or those considering cancellation of services. In addition to account management, this position will also coordinate with field representatives on retention and cancellation efforts, serving as the main point of contact for all cancellation requests. The representative will assign and route tasks within the department to ensure timely completion and proper follow-up on customer service and retention matters. Key Responsibilities - Collections Contact customers via phone and email regarding past due balances; identify reasons for delinquency and arrange payment or correct errors. Handle 80-100 outbound and inbound calls daily. Negotiate and monitor payment plans according to company policy. Research and resolve collection disputes professionally and efficiently. Maintain accurate records and detailed notes for all delinquent accounts. Manage bankruptcy accounts in compliance with procedures. Process and resolve returned (NSF) transactions. Prepare and file legal documents and attend court proceedings when required. Key Responsibilities - Retention Communicate with customers at risk of canceling services or those who have requested cancellation. Address and resolve customer complaints to improve satisfaction and prevent cancellations. Serve as the primary contact for all cancellations, coordinating efforts with field representatives and routing assignments to ensure smooth completion of all related tasks. Manage the service termination process, including cancellations and container removals, after approvals. Process and manage service agreement renewals and modifications. Gather and report customer insights to the service team. Stay current on industry trends, competitor activity, and potential business opportunities. Build positive, trust-based relationships with customers to support retention goals. Qualifications Required Qualifications Bilingual (English/Spanish) - fluent in both written and verbal communication. Excellent communication, time management, and organizational skills. Strong leadership and coordination abilities; capable of directing team tasks and follow-ups. Self-motivated team player with strong attention to detail. Proficient in Microsoft Excel and Word. Knowledge of standard collections practices and financial procedures. Ability to perform effectively in a fast-paced, high-volume environment. Education and Experience Required: High school diploma or equivalent; minimum 5 years of experience in collections. Preferred: Experience in a high-volume call center, commercial or business-to-business collections, or customer service environment.
    $18 hourly 58d ago
  • Displaced Federal, Defense, and Aerospace Employees

    Reliant Technology 3.7company rating

    Customer service associate job in Houston, TX

    Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), headquartered in Huntsville, AL. By design, Ignite is a provider of professional services to customers in educational, federal, and commercial industries and in every action seeks to be the preeminent provider within this business space. Ignite upholds our values of competency, collaboration, innovation, reliability, and results through everything we do. Displaced by the recent rounds of layoffs in commercial space, deferred resignation program, or other circumstances? Ignite invites you to explore opportunities across our growing portfolio of programs in Defense, Space, and Intel. Ignite values unique skillsets and experiences and can help you shape what's next in your career. Ignite provides the highest quality services and solutions to our customers. We support vital efforts in Artificial Intelligence/Machine Learning, Electromagnetic Spectrum Operations, Space, Multi-Domain Operations Support, Digital Transformation and Cyber, and Programmatic Support to customers throughout the nation including (but not limited to) Huntsville, AL; Colorado Springs, Co; Eglin AFB; Las Cruces, NM; and Warner Robins, GA. This position description does not represent a current opening but may be used to identify candidates with skills and experience for positions within Ignite that frequently become available. By submitting your resume, your profile will be visible to recruiters and hiring managers within Ignite. Learn more about our employee-centric culture and benefits here: Careers - Ignite Impossible Job Requirements Job Requirements and Qualifications: * U.S. Citizenship required. Most positions require at least the ability to obtain and maintain a U.S. Security Clearance or possess a current U.S. Security Clearance. * Requirement to work on-site at customer location * Position requirements, including education, experience, and qualifications, are subject to the specifications outlined by internal and/or contract labor category requirements. Education Requirements: Most Programs Require a minimum of a Bachelors Degree. Other Requirements: Must be a US citizen and be able to obtain and hold an active Security Clearance Salary Range: $50,000 to $175,000 based on position, education, and experience We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
    $25k-32k yearly est. 35d ago
  • Customer Service Advisor

    Island Breeze Car Wash & Automotive Services

    Customer service associate job in Houston, TX

    Job Description JOB TITLE: CUSTOMER SERVICE ADVISOR (CSA) Island Breeze Car Wash is a premier car wash and detailing service provider dedicated to delivering top-notch services and exceptional customer experiences. Our Lube services offer comprehensive car maintenance solutions, and we are looking for a dedicated and customer focused individual to join our team as a Customer Service Advisor. JOB PURPOSE: The Lube Customer Service Advisor is a critical role at the forefront of our services division, serving as the liaison between our customers and our service technicians. The CSA is the first point of contact for our customers, providing them with friendly and knowledgeable assistance throughout their service experience. This position requires an individual with a strong understanding of automotive maintenance services, excellent communication skills, and a commitment to customer satisfaction. DUTIES & RESPONSIBILITIES: Customer Service: Greeting customers with a warm and welcoming attitude, addressing inquires, and providing accurate information about our services, promotions, and products. Build trusting relationships with customers by providing honest service recommendations and clear explanations of service work. Service Coordination: Schedule and coordinate lube service appointments. Communicate with the service team to ensure timely and efficient service delivery. Monitor service progress and keep customers informed of any updates or delays. Vehicle Inspection: Conducting basic vehicle inspections to identify potential maintenance needs and communicating findings to customers in a clear and understandable manner. Sales Support: Assisting customers in selecting appropriate services and products based on their vehicles needs and manufacturer recommendations. Educate customers on the importance of regular vehicle maintenance and how our services can benefit their vehicles performance and longevity. Cash Handling: Processing customer payments accurately and efficiently, handling cash, credit, and debit transactions, and maintaining proper cash handling procedures. Administrative Duties: Maintain accurate records of customer interactions and transactions. Process payments and manage cash handling with accuracy. Ensure all customer information is entered correctly into the system. Team Collaboration: Collaborating with technicians and other team members to ensure smooth workflow and exceptional customer service delivery. Customer Satisfaction: Resolve customer complaints and concerns promptly and professionally. Ensure a high level of customer satisfaction by providing excellent service. Collect and analyze customer feedback to improve service quality. Cleanliness and Organization: Maintaining cleanliness and organization of the shop and customer waiting areas, including restocking supplies and keeping workstations tidy. Other duties as assigned REQUIREMENTS: High school diploma or equivalent; additional qualifications in customer service or automotive services preferred. Proven experience in customer service, ideally in the automotive service industry. Knowledgeable about vehicle lubrication systems and general maintenance services. Strong interpersonal and communication skills, with the ability to convey technical information in an understandable manner. Organized, with the ability to manage multiple tasks and prioritize in a fast-paced environment. Enthusiasm for delivering exceptional customer experiences. Flexibility to work weekends and holidays as needed. State Inspector license preferred. BENEFITS: Competitive salary based on experience and performance-based incentives. Opportunities for professional growth and development. Employee discounts on services and products Paid time off
    $27k-35k yearly est. 11d ago
  • Customer Service Advisor- Bissonnet 3PM PT- URGENT

    Laundry-4U

    Customer service associate job in Houston, TX

    Part-time Description Laundry-4U is looking for an energetic person to ensure that every customer that comes to our store has a wonderful experience. We are a family-owned business that is aiming to improve the experience of doing laundry for all our customers. Our Advisor will be responsible for greeting customers, assisting customers when issues arise, performing wash and fold service for customers, and performing cleaning duties throughout the day. Laundry-4U is open 24 hours and ready to serve customers! Responsibilities Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers. Proven customer service experience ยท Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of character. Excellent communication and presentation skills Strong proven technology skills Ability to multi-task, prioritize, and manage time effectively, bilingual is a plus. Maintain store clean by following appropriate cleaning procedures. Other duties as assigned. Language English Spanish (plus) Education High school diploma or equivalent Shift times 8 hour shift 7am-3pm 3pm-11pm 11pm-7am Part time(less than 32 hours) Requirements Retail/Customer Service:8 months Basic computer skills Long periods of standing, kneeling, bending, pulling, or frequently carrying objects up to 50lbs throughout an 8-hour shift Communication skills Weekend availability (Saturday and Sunday) Must be 18 or older. Must have reliable transportation. Must be able to work independently. Other Commission available Performance review after introduction period is met (90 days) Annual performance review Benefits Paid time off for part-time and full-time employees $20 weekly stipend to wash in store Location: 11841 Bissonnet St, Houston, TX 77099 Salary Description $9hr-$10hr
    $27k-35k yearly est. 60d+ ago
  • PT Automotive Customer Service Advisor - 1359

    Tupeloms

    Customer service associate job in Houston, TX

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-35k yearly est. 1d ago
  • Client Specialist, Business Banking

    First Horizon Bank 3.9company rating

    Customer service associate job in Sugar Land, TX

    Supports Bank clients and sales staff by performing moderately complex daily clerical functions, to maintain the office and document processing. Provide assistance to Relationship Managers in the department. **Responsibilities** + Provide Lending Support to Relationship Managers, often serving as a primary point of contact for clients' operational needs + Assist with maintaining Relationship Managers' portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues + Learn to identify clients' operational needs and bank products/services to meet these needs + Open and maintain commercial depository accounts and related documentation in accordance with policy, including Beneficial Ownership, OFAC and other requirements + Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, Treasury Management, and other bank services + Research and coordinate responses to client needs, with other departments within the bank, as needed + Process payment and fees of commercial client overdrafts + Process commercial client draws and paydowns on lines of credit + Complete routine servicing of depository accounts + Communicate with clients, attorneys, insurance companies, title companies, and various other professionals to assist with loan and deposit account management + Assist in ordering appraisals and other loan due diligence as needed + Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients (with supervision) + Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents + Data extraction and reporting: Extract, clean, and transform data from various sources, ensuring data accuracy and integrity. Generate regular reports, presenting data findings to leaders in a clear and concise manner. + Experience with data visualization tools and systems (e.g., Power BI, Excel, Salesforce, nCino, and PowerPoint). **Requirements** + High school diploma or GED and 2-4 years of experience or equivalent combination of education and experience + Proficiency with MS Office Suite **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $33k-39k yearly est. 50d ago
  • Service Writer

    Frontline Source Group-Nationwide Staffing & Executive Search 3.8company rating

    Customer service associate job in Houston, TX

    Our client located in Houston, TX in the Tire Sales business is looking to hire a Service Writer. This is a direct hire opportunity. Company Profile: Family owned growing business Industrial Service Service Writer Role: Prepare and manage service quotes, work orders, and repair approvals. Research parts and confirm accurate pricing for repair estimates. Order parts for approved repairs and track delivery status. Maintain and update part numbers, inventory data, and related records in QuickBooks and/or Fieldservio. Support fleet inspections and assist with gathering required information. Provide tire quotes for customers and internal sales teams. Monitor, update, and maintain fleet survey data as needed. Process accounts payable, including matching receivers, entering vendor invoices, and scanning support documentation. Assist with general administrative and accounting tasks. Coordinate with technicians and sales teams to ensure accurate, timely communication. Perform cross-functional support tasks, such as occasional parts delivery or inventory organization. Service Writer Background Profile: Experience in service writing and estimating in a customer-facing role within automotive, industrial equipment, or related service environments. Any experience with Tire Sales is a huge plue. Strong working knowledge of QuickBooks or similar accounting/ERP systems. Excellent organizational and multitasking abilities. Basic understanding of tire products and industrial equipment (preferred but not required). Strong communication, follow-through, and problem-solving skills. Ability to work efficiently in a fast-paced, service-driven environment. High school diploma or GED required. Features and Benefits Performance-based bonus opportunities Paid time off (PTO) and company-observed holidays Comprehensive medical, dental, and vision insurance Clear opportunities for professional growth and career advancement
    $28k-35k yearly est. 3d ago

Learn more about customer service associate jobs

How much does a customer service associate earn in Pearland, TX?

The average customer service associate in Pearland, TX earns between $21,000 and $37,000 annually. This compares to the national average customer service associate range of $24,000 to $40,000.

Average customer service associate salary in Pearland, TX

$28,000

What are the biggest employers of Customer Service Associates in Pearland, TX?

The biggest employers of Customer Service Associates in Pearland, TX are:
  1. Dollar Tree
  2. Walgreens
  3. Family Dollar
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